Activity
From Nov 20, 2018 to Dec 19, 2018
Dec 19, 2018
- 
  06:30 PM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- I think the issue is in the fact that the Generic Workers do not find the algorithm in the private category and they ...
- 
  06:13 PM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- I was talking about the publication on the IS done at every execution of the addAlgorithm, this is what Giancarlo is ...
- 
  03:00 PM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- Lucio Lelii wrote:
 > My fear is that what is now modifying Giancarlo is not a bug but a choice, because it's impossi...
- 
  02:55 PM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- My fear is that what is now modifying Giancarlo is not a bug but a choice, because it's impossible we didn't notice i...
- 
  12:41 PM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- @roberto.cirillo@isti.cnr.it , Yes the same component is also present in all the dataminer*-proto instances.
- 
  12:34 PM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- @roberto.cirillo@isti.cnr.it I have already answered above this depends on the fact that that code does not behave c...
- 
  11:21 AM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- Just two comments:
 If the problem is in the dataminer-algorithms-importer, why only the gw proto instances have remo...
- 
  11:13 AM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- Hi @massimiliano.assante@isti.cnr.it , it is part of the code that was written by Gianpaolo and Lucio to install the ...
- 
  11:09 AM Incident #13029 (Closed): Private algorithm disappeared in SoBigDataLab VRE 
- I close this ticket
- 
  11:04 AM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- Giancarlo Panichi wrote:
 > The answer is that the dataniner*-gw-proto are also dataminer in the proto cluster, so th...
- 
  10:55 AM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- The answer is that the dataniner*-gw-proto are also dataminer in the proto cluster, so they also execute the java cod...
- 
  10:25 AM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- As shown in the registry logs, the resource has been deleted several times by someone:
 ~~~
 2018-12-18 18:28:42,18...
- 
  10:11 AM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- Giancarlo Panichi wrote:
 > After investigating in depth I think there are two problems:
 >
 > 1. The code of addAlg...
- 
  02:51 PM Incident #13066 (Closed): DataMiner algorithm on FARM/PerformFISH-KPIs not working 
- Yes it works now, i'll relate the ticket to the other one talking about algorithms "desaparecidos"
- 
  02:46 PM Incident #13066 (Feedback): DataMiner algorithm on FARM/PerformFISH-KPIs not working 
- 
  02:45 PM Incident #13066 (In Progress): DataMiner algorithm on FARM/PerformFISH-KPIs not working 
- After the re-installation it is working. Could you check please?
- 
  02:38 PM Incident #13066: DataMiner algorithm on FARM/PerformFISH-KPIs not working 
- Gianpaolo Coro wrote:
 > The error indicates that the algorithm is no more installed on the production DataMiners. I'...
- 
  01:22 PM Incident #13066: DataMiner algorithm on FARM/PerformFISH-KPIs not working 
- The error indicates that the algorithm is no more installed on the production DataMiners. I'm going to reinstall it. ...
- 
  12:47 PM Incident #13066: DataMiner algorithm on FARM/PerformFISH-KPIs not working 
- Clearly this reflects on the PerformFISH KPI Form Submission app as well
- 
  12:45 PM Incident #13066: DataMiner algorithm on FARM/PerformFISH-KPIs not working 
- Adding @roberto.cirillo@isti.cnr.it to check if it's a misconfiguration
- 
  12:44 PM Incident #13066 (Closed): DataMiner algorithm on FARM/PerformFISH-KPIs not working 
- The error is: the computation 49d696e5-4809-461c-910d-f1457064da97 of Performfish Data Validator V2 has failed.
 java...
- 
  12:50 PM Task #13054 (Closed): Infrastructure-monitor: The new VO D4OS is not shown anymore 
- 
  11:59 AM Task #13054 (In Progress): Infrastructure-monitor: The new VO D4OS is not shown anymore 
- 
  12:14 PM Task #12384 (Closed): Provide a cronjob for restarting VREModeler service 
- 
  12:13 PM Task #12799: Memory problems on ckan-d4s1.d4science.org 
- @tommaso.piccioli@isti.cnr.it @francesco.mangiacrapa@isti.cnr.it was the RAM amount increased? if not, let's do that.
 
Dec 18, 2018
- 
  09:02 PM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- After investigating in depth I think there are two problems:
 1. The code of addAlgorithm that run on the DataMiner...
- 
  06:37 PM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- So, here's the thing. It disappeared again 5 minutes ago when I triggered an algorithm deployment via the DM Deployer...
- 
  04:12 PM Incident #13029 (In Progress): Private algorithm disappeared in SoBigDataLab VRE 
- 
  04:12 PM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- Si I was told to re publish again the SortWords algorithm in the SoBigData Lab VRE and to paste the resource UID in t...
- 
  03:00 PM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- Just to add that last Thursday (13/12) I republished the algorithm sortWords again in SoBigDataLab (see the email I r...
Dec 17, 2018
- 
  03:00 PM Incident #13053: DataMiner does not show computations 
- There seems to be a problem with the folders shared with the old HL. @lucio.lelii@isti.cnr.it please, can you invest...
- 
  01:29 PM Incident #13053 (Closed): DataMiner does not show computations 
- The user marco.palma does not retrieve any computation from the DataMiner interface. The check the computations page ...
- 
  02:51 PM Task #13054 (Closed): Infrastructure-monitor: The new VO D4OS is not shown anymore 
- The new VO D4OS is missing on every infrastructure-monitor.
 Please could you re enable it on Production and PreProdu...
- 
  11:40 AM Incident #13051: Unable to add Generic Resourec to Scope 
- you are welcome
- 
  11:11 AM Incident #13051: Unable to add Generic Resourec to Scope 
- Thank you
- 
  11:07 AM Incident #13051 (Closed): Unable to add Generic Resourec to Scope 
- Added. The problem was due to the ResourceManager service.
- 
  11:01 AM Incident #13051 (In Progress): Unable to add Generic Resourec to Scope 
Dec 15, 2018
- 
  10:41 AM Support #13052 (Closed): Please allow postgres database connection to gcat service 
- This task was already done. I created a ticket for future references
- 
  10:38 AM Support #13052 (Closed): Please allow postgres database connection to gcat service 
- The database is ckan_prod_aginfra which is hosted on ckan-pg-d4s.d4science.org.
 The gcat service is hosted on gcat.d...
Dec 14, 2018
- 
  06:38 PM Incident #13051 (Closed): Unable to add Generic Resourec to Scope 
- I'm not able to add the resource with id '23d827cd-ba8e-4d8c-9ab4-6303bdb7d1db' to the scope '/d4science.research-inf...
- 
  05:34 PM Task #13050 (Closed): Try to improve CKAN 2.6.X performance by adding fixes released for CKAN 2.7.X 
- We know that the CKAN system 2.6.X (currently installed for the gCube Catalogues) degrades its performance after a ce...
- 
  12:24 PM Task #13043 (Closed): Provide a cronjob for removing old access.log files on IS-Registry instances 
- cronjob added to all the Registry instances.
- 
  12:10 PM Task #13043 (In Progress): Provide a cronjob for removing old access.log files on IS-Registry instances 
- 
  11:50 AM Task #13043 (Closed): Provide a cronjob for removing old access.log files on IS-Registry instances 
Dec 13, 2018
- 
  05:48 PM Task #12527: Undeploy FARM/AquaMaps VRE 
- The Aquamaps VRE has been dismissed and all the related resources cleaned. I'm going to assign this ticket to @lucio....
- 
  04:31 PM Upgrade #13039 (Completed): Infra-gateways fourth update to gCube 4.13.0 
- 
  03:42 PM Upgrade #13039 (In Progress): Infra-gateways fourth update to gCube 4.13.0 
- 
  02:49 PM Upgrade #13039 (Planned): Infra-gateways fourth update to gCube 4.13.0 
- 
  02:47 PM Upgrade #13039 (Completed): Infra-gateways fourth update to gCube 4.13.0 
- This update fixes the Incident #13013, it contains the Messages portlet only:
 * messages-2.2.0-4.13.1-174717
 On...
Dec 12, 2018
- 
  05:52 PM Task #9115 (Closed): VRE Modeler fails to undeploy VREs under gCubeApps 
- Resources cleaned
- 
  05:02 PM Task #9115 (In Progress): VRE Modeler fails to undeploy VREs under gCubeApps 
- I'm going to run a script in order to clean all the ServiceEndpoints and GenericResources under gCubeApps.
- 
  05:37 PM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- Giancarlo Panichi wrote:
 > The problem is that there is no resource on the IS and it is also missing the SecondaryTy...
- 
  04:36 PM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- The problem is that there is no resource on the IS and it is also missing the SecondaryType:
 ~~~
 <SecondaryTyp...
- 
  04:32 PM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- Look this morning I have not republished in RPrototypingLab for sure (and it says .... Simple method that sort words ...
- 
  04:18 PM Incident #13029: Private algorithm disappeared in SoBigDataLab VRE 
- Looking on svn it seems that SAI and DMPoolManager have correctly published the algorithm on svn, and for what I see ...
- 
  03:24 PM Incident #13029 (Closed): Private algorithm disappeared in SoBigDataLab VRE 
- On Monday 10 Dec, I could see my method named SortWords (Python Examples category), also took the screenshot attached...
- 
  04:28 PM Task #12252 (Closed): VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- Massimiliano Assante wrote:
 > > > There is a confusion here Roberto, look at the VO!, at the time of the ticket (Jun...
- 
  04:07 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- > > There is a confusion here Roberto, look at the VO!, at the time of the ticket (June 2017) we moved the 3 VREs abo...
- 
  04:01 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- Massimiliano Assante wrote:
 > Roberto Cirillo wrote:
 > > Roberto Cirillo wrote:
 > > > This is the list of all the ...
- 
  03:52 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- Roberto Cirillo wrote:
 > Roberto Cirillo wrote:
 > > This is the list of all the VREs that are present only on infra...
- 
  03:45 PM Task #12252 (Feedback): VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- iMarineBoardVRE is back. 
 Finally, all the VREs have been successfully restored. I'm going to re assign this ticket ...
- 
  03:21 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- iLKNAK_Aquaculture restored
- 
  02:38 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- SustainableBlueEconomy restored
- 
  12:35 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- STRATOS_AQUACULTURES restored
- 
  12:13 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- NHREUS_Aquaculture restored
- 
  11:21 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- MARKELLOS_Aquaculture is back
- 
  10:11 AM Task #11522 (Closed): Provide a cronjob for removing old access.log files 
- The job works properly
Dec 11, 2018
- 
  06:01 PM Incident #13007 (Closed): The maven disk is full and a first try to cleanup the space failed 
- The scheduled activity "empty basket" has released ~200 GB of disk.
 It will run every day and likely it will take mu...
- 
  05:05 PM Task #11522 (Feedback): Provide a cronjob for removing old access.log files 
- 
  05:04 PM Task #11522 (In Progress): Provide a cronjob for removing old access.log files 
- 
  04:48 PM Task #11522 (Closed): Provide a cronjob for removing old access.log files 
- Added also on root-vo collector. I'm going to set to feedback this ticket in order to check tomorrow if the job works...
- 
  03:58 PM Task #11522: Provide a cronjob for removing old access.log files 
- Added to the following hosts:
 collector-d4os.d4science.org
 collector-parthenosvo.d4science.org
 collector-opena...
- 
  03:46 PM Task #11522: Provide a cronjob for removing old access.log files 
- Added to:
 ~~~
 collector-d4research.d4science.org
 node24.p.d4science.research-infrastructures.eu
 collector-sbd.d...
- 
  12:54 PM Task #11522: Provide a cronjob for removing old access.log files 
- The cronjob have been properly installed on collector-pre. I'm going to install it on the other hosts.
 
- 
  12:32 PM Task #11522: Provide a cronjob for removing old access.log files 
- Ok. I'm going to run it, in order to test it, in preproduction environment, on collector-pre.d4science.org host.
- 
  03:49 PM Task #12599 (Closed): Is it possible to install rJava on RStudioLab? 
- 
  11:36 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- GRSF restored and GRSF_Admin was already present
- 
  10:55 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- Roberto Cirillo wrote:
 > This is the list of all the VREs that are present only on infrastructure-monitor and that s...
- 
  10:50 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- GALAXIDI VRE restored
Dec 10, 2018
- 
  07:23 PM Task #11522: Provide a cronjob for removing old access.log files 
- See https://support.d4science.org/projects/aginfraplut/wiki/GCore_based_services for the documentation on how to conf...
- 
  10:33 AM Task #11522: Provide a cronjob for removing old access.log files 
- Again the same problem on collector-d4research and collector-openaire. This time I'm not going to remove the logs man...
- 
  07:15 PM Task #12384 (Feedback): Provide a cronjob for restarting VREModeler service 
- The wiki entry is here: https://support.d4science.org/projects/aginfraplut/wiki/GCore_based_services . I also added a...
- 
  07:04 PM Task #12384 (In Progress): Provide a cronjob for restarting VREModeler service 
- 
  06:17 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- ForkysVRE restored
- 
  05:08 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- EllinikaPsariaVRE restored.
- 
  04:42 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- EMPHASIS VRE restored.
- 
  03:51 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- D4STeam has been restored
- 
  03:33 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- CollabResearch is back
- 
  12:47 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- CWP_Secretariat is back
- 
  12:29 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- CFE_DATA restored
- 
  12:04 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- Aquamaps removed (it was still present on infra monitor) and Aquabiotech restored.
- 
  11:15 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- AlieiaVRE is back.
- 
  04:58 PM Incident #13013 (Closed): Upgrade the Messsages Portlet to gCube 4.13 
- The fix will be released with gCube 4.13.1
- 
  04:38 PM Incident #13013: Upgrade the Messsages Portlet to gCube 4.13 
- Your analysts is correct can you release the fix on 4.13.1? Thank you
- 
  03:32 PM Incident #13013 (Closed): Upgrade the Messsages Portlet to gCube 4.13 
- The Messages Portlet is not updated to gCube 4.13. We need to upgrade it.
 The last build is available at http://et...
- 
  01:20 PM Incident #12894: Update of FSK plugin failed 
- Andrea Dell'Amico wrote:
 > The plugin is installed everywhere.
 Great! Thanks a lot!
- 
  01:18 PM Incident #12894 (Closed): Update of FSK plugin failed 
- The plugin is installed everywhere.
 
- 
  01:08 PM Incident #12894: Update of FSK plugin failed 
- The installation of the plugin is ongoing.
- 
  12:34 PM Incident #12894 (In Progress): Update of FSK plugin failed 
- Lars Valentin wrote:
 > Hey Andrea,
 >
 > could you please point me to the parts where you check if any KNIME proces...
- 
  12:17 PM Incident #12894: Update of FSK plugin failed 
- Hey Andrea,
 could you please point me to the parts where you check if any KNIME process is running, before removin...
- 
  12:15 PM Incident #12894 (Feedback): Update of FSK plugin failed 
- I changed the playbook and the cron job configuration. The plugin installation still fails:
 ~~~
 eclipse.buildId=u...
Dec 09, 2018
- 
  01:28 PM Incident #12894: Update of FSK plugin failed 
- Thank you Andrea,
 since we have combined our repositories, `https://dl.bintray.com/silebat/fsklab_icpmf`
 does in...
- 
  12:36 PM Incident #12894: Update of FSK plugin failed 
- Here is the ansible knime role, anyway. I've not reworked it to supporto multiple knime versions yet.
 
- 
  12:31 PM Incident #12894: Update of FSK plugin failed 
- The daily update is performed by a cron job that runs a shell script:
 ~~~
 #!/bin/bash
 RETVAL=
 RETVAL_WF=
 DATE=...
- 
  10:26 AM Incident #12894: Update of FSK plugin failed 
- Hi Andrea,
 The problem was in the update site of FSK_Lab which cause problems in the cache of P2 repository of KNIME...
- 
  01:23 PM Incident #13007: The maven disk is full and a first try to cleanup the space failed 
- Yes, the deleted items was in the trash.
 I scheduled a "empty trash" activity, on a daily schedule it will check a...
- 
  12:38 PM Incident #13007: The maven disk is full and a first try to cleanup the space failed 
- Agree. At this point we should wait for the upgrade to a newer release. We'll try to work it out ASAP.
Dec 07, 2018
- 
  06:31 PM Incident #13007: The maven disk is full and a first try to cleanup the space failed 
- I think the "empty trash" scheduled task should be added to our nexus.
- 
  04:26 PM Incident #13007 (In Progress): The maven disk is full and a first try to cleanup the space failed 
- The file system check did not have any effect. There are ~20GB of free space right now, if I find a way to expand the...
- 
  03:47 PM Incident #13007: The maven disk is full and a first try to cleanup the space failed 
 We brought down the server and I'm running a file system check on the maven data disk, it will take some time.
 
- 
  03:46 PM Incident #13007 (Closed): The maven disk is full and a first try to cleanup the space failed 
 @tommaso.piccioli@isti.cnr.it followed the procedure described here: https://support.sonatype.com/hc/en-us/articles...
- 
  06:25 PM Upgrade #13010 (Completed): Infra-gateways third update to gCube 4.13.0 
- 
  06:05 PM Upgrade #13010 (In Progress): Infra-gateways third update to gCube 4.13.0 
- 
  05:54 PM Upgrade #13010 (Completed): Infra-gateways third update to gCube 4.13.0 
- This update features improvements and bug fixes on:
 * statistical-algorithms-importer-1.13.1-4.13.0-174674
 * wor...
- 
  05:40 PM VM Creation #12989 (Closed): Please create a VM for new gCat Service 
- I just added the nagios check too.
- 
  05:17 PM VM Creation #12989: Please create a VM for new gCat Service 
- Do I have to close the ticket, or do you want to leave it as is until you add the Nagios Check?
- 
  05:16 PM VM Creation #12989: Please create a VM for new gCat Service 
- It seems working now. Thanks a lot
- 
  05:15 PM VM Creation #12989: Please create a VM for new gCat Service 
- Luca Frosini wrote:
 > @andrea.dellamico@isti.cnr.it I forget to ask to allow gcat.d4science.org host to be able to c...
- 
  05:08 PM VM Creation #12989: Please create a VM for new gCat Service 
- The nagios check can only run GET or POST checks, at least the version that we run right now.
 
- 
  04:58 PM VM Creation #12989: Please create a VM for new gCat Service 
- Also 
 ~~~
 OPTIONS https://gcat.d4science.org/gcat/profiles
 ~~~
 which should be faster
- 
  04:57 PM VM Creation #12989: Please create a VM for new gCat Service 
- You can use this REST API for Nagis Check:
 ~~~
 GET/HEAD https://gcat.d4science.org/gcat/profiles
 ~~~
- 
  04:49 PM VM Creation #12989: Please create a VM for new gCat Service 
- @andrea.dellamico@isti.cnr.it I forget to ask to allow gcat.d4science.org host to be able to connect to the postgres ...
- 
  03:59 PM VM Creation #12989: Please create a VM for new gCat Service 
- I'm going to test it. Thank you
- 
  03:43 PM VM Creation #12989 (Feedback): Please create a VM for new gCat Service 
- The service is up.
- 
  04:27 PM Incident #13002 (Closed): Files corrupted on the WS 
- I have replaced the storageId with the correct one, It works now
- 
  04:15 PM Incident #13002: Files corrupted on the WS 
- The remotepath is present on MongoDB but the related id is the following: 5b1a6f7c02cadc2f6a3e0ad4
- 
  03:29 PM Incident #13002 (In Progress): Files corrupted on the WS 
- The id is not present in the Storage 
 Roberto can you check in Mongo DB ? :
 ~~~
 data "/Home/gianpaolo.coro/Wor...
- 
  03:21 PM Incident #13002: Files corrupted on the WS 
- the link you pasted return a strange error not related to storagehub : javax.servlet.ServletException: Error retrievi...
- 
  11:10 AM Incident #13002 (Closed): Files corrupted on the WS 
- Some files cannot be downloaded through the DM portlet
 Workspace / Datasets / Multi-Image 3D Reconstruction Test C...
- 
  03:44 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- ARDAG_Aquaculture is back
- 
  11:40 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
-  
 > Pleasecould you check if all these VREs should be restored on VREManager? Maybe there are some VREs that have be...
- 
  11:36 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- This is the list of all the VREs that are present only on infrastructure-monitor and that should be restored on VREMa...
- 
  11:13 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- > 
 > Now I'm going to restore the VREs under FARM VO. what expiration date do you suggest?
 Thanks, i suggest an e...
- 
  11:09 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- preVRE and Dorne VRE have been fixed properly.
 Dorne was not present on ResourceManager internal state instead pre...
- 
  10:02 AM Task #12252 (In Progress): VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28 
- First, I'm going to fix the following VREs in preprod environment:
 * preVRE
 * Dorne
Dec 06, 2018
- 
  06:49 PM VM Creation #12989 (In Progress): Please create a VM for new gCat Service 
- gcat.d4science.org running, to be provisioned.
- 
  10:28 AM VM Creation #12989: Please create a VM for new gCat Service 
- Andrea Dell'Amico wrote:
 > Please add the vault file with the token into `ansible-playbooks/d4science-ghn-cluster/gr...
- 
  05:07 PM Task #12990 (Closed): Thredds: the threddsServlet*.log files are never removed. 
- Done on all the instances. The log files are now located into `/home/gcube/tomcat/logs/thredds/`
 
- 
  04:41 PM Task #12990 (In Progress): Thredds: the threddsServlet*.log files are never removed. 
- 
  03:28 PM Task #12927 (Closed): Thredds WMS AquaMaps configuration 
- The templates now reflect the manual changes of the thredds config files. 
 The mixed content problems cannot be solv...
- 
  10:35 AM VM Creation #11771 (Closed): Please create a VM having access to prod authorization service 
Dec 05, 2018
- 
  07:18 PM Task #12990: Thredds: the threddsServlet*.log files are never removed. 
- thredds uses log4j, the configuration is `WEB-INF/classes/log4j2.xml` and the `threddsServlet` part misses a `Default...
- 
  07:17 PM Task #12990 (Closed): Thredds: the threddsServlet*.log files are never removed. 
 Also, it puts the logs into the data directory. Better move them into the tomcat logs one.
 
- 
  07:05 PM Task #12927 (Feedback): Thredds WMS AquaMaps configuration 
- The changes have been applied.
 
- 
  04:41 PM Task #12927 (In Progress): Thredds WMS AquaMaps configuration 
- 
  06:59 PM VM Creation #12989: Please create a VM for new gCat Service 
- Please add the vault file with the token into `ansible-playbooks/d4science-ghn-cluster/group_vars/gcat_prod/vault-fil...
- 
  05:54 PM VM Creation #12989: Please create a VM for new gCat Service 
- I have fixed the playbook of gcat service as suggested by @andrea.dellamico@isti.cnr.it
- 
  03:28 PM VM Creation #12989: Please create a VM for new gCat Service 
- I already created the skeleton playbook for gcat service.
- 
  03:17 PM VM Creation #12989 (Closed): Please create a VM for new gCat Service 
- gCat is the new gCube Catalogue Service (it will replace the old catalogue-ws).
 For a certain period, we will have...
- 
  04:23 PM VM Creation #11771: Please create a VM having access to prod authorization service 
- I was using an incomplete command. The right one is:
 ~~~
 ./run.sh smartexecutor-services.yml -i inventory/hosts.p...
- 
  03:22 PM VM Creation #11771: Please create a VM having access to prod authorization service 
- Nope, the cause must be different. The nagios-related tasks have a  `ignore_errors: True` entry.
 
- 
  03:19 PM VM Creation #11771: Please create a VM having access to prod authorization service 
- The playbook fail for me because I have no root access on "monitoring.research-infrastructures.eu".
 It fails when th...
- 
  03:14 PM VM Creation #11771: Please create a VM having access to prod authorization service 
- The correct playbook for the smart excutors is `smartexecutor-services.yml`. They were split some months ago, because...
- 
  12:48 PM VM Creation #11771: Please create a VM having access to prod authorization service 
- I fixed the playbook and tried to launch the playbook which stop after few steps.
 ~~~
 ./run.sh smartgears-node.ym...
- 
  10:48 AM VM Creation #11771: Please create a VM having access to prod authorization service 
- The error was related to duplicated and missing dependencies causing exceptions (the error was related to wrong scope...
- 
  01:18 PM Task #12964: logback does not change its configuration at runtime 
- I tested a log level change on accounting-harvester.d4science.org and it worked.
 Thanks a lot
- 
  10:50 AM Incident #12978: Scoial Networking provide a '500 Internal Server Error' status code in certain contexts 
- @massimiliano.assante@isti.cnr.it please relate the ticket
- 
  10:50 AM Incident #12978: Scoial Networking provide a '500 Internal Server Error' status code in certain contexts 
- So you have to fix the resources on IS
- 
  09:54 AM Incident #12978 (Rejected): Scoial Networking provide a '500 Internal Server Error' status code in certain contexts 
- The listed VRE scopes belong to undeployed VREs, these no longer existing on the gateway but it could be that the sco...
- 
  09:26 AM Incident #12978 (Rejected): Scoial Networking provide a '500 Internal Server Error' status code in certain contexts 
- The invoked REST API is:
 ~~~
 http://socialnetworking1.d4science.org:80/social-networking-library-ws/rest/2/users/...
Dec 04, 2018
- 
  06:38 PM VM Creation #11771: Please create a VM having access to prod authorization service 
- Yes please.
- 
  05:37 PM VM Creation #11771: Please create a VM having access to prod authorization service 
- I checked the machine and the plugin is not working properly. I'm investigating the issue.
 Apart from the issue, I j...
- 
  06:33 PM Task #12599 (Feedback): Is it possible to install rJava on RStudioLab? 
- Now it's working for me on all the instances I have access to. Any feedback?
 
- 
  03:10 PM Task #12968 (Rejected): Add the javaIO plugin for Tiff if is missing 
- We need a different solution.
- 
  02:26 PM Task #12968: Add the javaIO plugin for Tiff if is missing 
- Also, read the latest comments: https://bugs.java.com/bugdatabase/view_bug.do?bug_id=8156745 : not only it's unsuppor...
- 
  12:44 PM Task #12968: Add the javaIO plugin for Tiff if is missing 
- The place should be this one: https://www.oracle.com/technetwork/java/install-jai-imageio-1-0-01-139659.html but ther...
- 
  12:40 PM Task #12968: Add the javaIO plugin for Tiff if is missing 
- That library is so old that I don't find a way to download it...
 
- 
  10:12 AM Task #12968 (Rejected): Add the javaIO plugin for Tiff if is missing 
- About this Incident #12787
 I released in production a Workspace utility to create the thumbnail (on the fly) of an...
- 
  02:58 PM Incident #12965: Error creating shared folder in workspace 
- Yes Emmanuel, we already planned to solve this type of issues on one of next releases
- 
  02:55 PM Incident #12965 (Closed): Error creating shared folder in workspace 
- Thanks Lucio, I confirm it works now. Maybe it would be good to add some rules to prevent user from using these speci...
- 
  12:16 PM Incident #12965: Error creating shared folder in workspace 
- Hi Emmanuel can you try now to share your folder ? I had to rename your folder replacing the "long dash" (that is not...
Dec 03, 2018
- 
  06:01 PM Incident #12965: Error creating shared folder in workspace 
- The path in my workspace is:
 /Workspace/FAO Missions/TT 4 – 7th June 2018 Chaguanas - Trinidad – R Training course
 ...
- 
  03:03 PM Incident #12965: Error creating shared folder in workspace 
- Hi Emmanuel, I tried the same thing and it worked, can you please tell me the absolute path of the folder?
- 
  12:26 PM Incident #12965: Error creating shared folder in workspace 
- i'm the owner of the folder
- 
  12:24 PM Incident #12965: Error creating shared folder in workspace 
- https://services.d4science.org/group/d4science-services-gateway/workspace
- 
  12:04 PM Incident #12965: Error creating shared folder in workspace 
- Hi @emmanuel.blondel1@gmail.com, we need a bit of context. 
 Which gateway are you using?
 Is the folder a subfolder...
- 
  11:36 AM Incident #12965 (Closed): Error creating shared folder in workspace 
- I've tried to share a workspace folder with colleagues (Y. Laurent, M. Taconet), and I get an error (see attached scr...
- 
  12:32 PM Incident #12922 (Closed): Workspace get link not working 
- 
  12:32 PM Incident #12923 (Closed): Workspace public folders are shown as regular shared folders 
- 
  09:19 AM Task #12964: logback does not change its configuration at runtime 
- It sounds really good.
Nov 30, 2018
- 
  09:28 PM Task #12964 (Closed): logback does not change its configuration at runtime 
- I added `scanPeriod="60 seconds"` to the logback template in the smartgears playbook. 
 The change must be provisione...
- 
  09:25 PM Task #12964 (In Progress): logback does not change its configuration at runtime 
- It's a bug, introduced in version 1.1.7 and fixed in 1.1.13. The bug tracking is here: https://jira.qos.ch/browse/LOG...
- 
  09:22 PM Task #12964 (Closed): logback does not change its configuration at runtime 
- It should reload its configuration ad fixed intervals, but it does not.
 
- 
  09:05 PM VM Creation #11771 (Feedback): Please create a VM having access to prod authorization service 
- The service has been deployed. I see no errors in the tomcat logs, can you check if it's working?
 
- 
  08:55 PM Task #12963 (Closed): Routinely restart the ldap service on the replicas 
- Cron job installed.
- 
  08:50 PM Task #12963 (In Progress): Routinely restart the ldap service on the replicas 
- I'm adding the task that install a cron job to restart the service, at a different hour on the replicas with respect ...
- 
  06:52 PM Task #12963 (Closed): Routinely restart the ldap service on the replicas 
 After some days of uptime, the nagios check starts failing even if the service seems to respond to the local client...
- 
  06:43 PM Task #12827 (Closed): Configure CKAN to store .cache files (that are session info) in memory 
- All the servers have been reconfigured.
Nov 29, 2018
- 
  06:38 PM VM Creation #11771 (In Progress): Please create a VM having access to prod authorization service 
- Hostname and Ip address are going to be accounting-harvester.d4science.org 146.48.122.7.
- 
  04:09 PM Task #12949 (Closed): Provide a cronjob for avoiding ldap problem on rstudio instances 
- Cron job installed on the production rstudio servers. It runs once a minute.
 
- 
  01:22 PM Task #11162 (Closed): both d4science portal cluster nodes accessibile directly via http 
- 
  01:21 PM Task #6232 (Closed): Enable Infrastructure Gateway cluster communication behind firewall 
- Done.
- 
  12:51 PM Incident #12956 (Rejected): Workspace move operation, workspace explorer lists folders as empty while browsing 
- This behaviour is not an incident. During moving operation the Workspace Explorer widget shows only folders (not file...
- 
  12:24 PM Incident #12956: Workspace move operation, workspace explorer lists folders as empty while browsing 
- Similar error on RAKIP_portal:
 ~~~
 2018-11-29 06:16:36,108 INFO o.g.p.w.w.s.WorkspaceExplorerServiceImpl [ajp-...
- 
  10:12 AM Incident #12956 (Rejected): Workspace move operation, workspace explorer lists folders as empty while browsing 
- When performing a move and browsing using the workspace explorer it sometimes says the folder is empty (but its not)....
- 
  12:31 PM VRE #12959 (Available): EOSC Pilot VisualMedia VRE 
- 
  11:20 AM VRE #12959 (Released): EOSC Pilot VisualMedia VRE 
- The EOSC VisualMedia VRE will be accessible via the D4Science Gateway (https://services.d4science.org/explore) under ...
- 
  07:39 AM Task #12806: Testing the new settings of the RAKIP infrastructure 
- @pasquale.pagano@isti.cnr.it 
 Thanks a lot for the detailed explanation!
 In the past I always understood that t...
Nov 28, 2018
- 
  03:39 PM VM Creation #11771: Please create a VM having access to prod authorization service 
- Yes, please
- 
  01:23 PM VM Creation #11771: Please create a VM having access to prod authorization service 
- Can we start the activity now?
 
- 
  02:15 PM Support #12950 (Closed): Issue with access in SDI_lab VRE RStudio 
- 
  12:43 PM Support #12950 (Resolved): Issue with access in SDI_lab VRE RStudio 
- Thanks, user can access his Rstudio now.
- 
  10:14 AM Support #12950 (Feedback): Issue with access in SDI_lab VRE RStudio 
- Please could you retry now? I've reset @mathias.rouan@univ-brest.fr local state.
- 
  10:04 AM Support #12950 (In Progress): Issue with access in SDI_lab VRE RStudio 
- 
  01:18 PM Support #12636 (Closed): Redmine: preventing email addresses to be shown in public projects 
- 
  01:18 PM Task #12387 (Closed): Increment the prometheus data retention, right now it's too limited. 
- I just incremented it to one year, I guess we are going to need more disk space in the near future.
 
- 
  01:14 PM Support #12864 (Closed): Nagios down 
Nov 27, 2018
- 
  10:25 PM Support #12950 (Closed): Issue with access in SDI_lab VRE RStudio 
- Hello, I'm writing this ticket on behalf of a SDI_Lab VRE user @mathias.rouan@univ-brest.fr in, who is facing issue w...
- 
  05:23 PM Task #6232: Enable Infrastructure Gateway cluster communication behind firewall 
- I'm working on this one again. To accomodate the needs of the liferay cluster communications I had to rewrite some pa...
- 
  04:41 PM Task #12806: Testing the new settings of the RAKIP infrastructure 
- I will add a bit of technical information since I believe it is not yet clear. 
 D4Science operated by CNR supports...
- 
  02:38 PM Task #12806 (Closed): Testing the new settings of the RAKIP infrastructure 
- No need to continue keeping this ticket open, there was a misunderstanding and that's all.
- 
  01:12 PM Task #12806: Testing the new settings of the RAKIP infrastructure 
- Lars Valentin wrote:
 > Why do you say I am fighting? I was kindly asking why we have this gap in what CNR said befor...
- 
  01:07 PM Task #12806: Testing the new settings of the RAKIP infrastructure 
- Why do you say I am fighting? I was kindly asking why we have this gap in what CNR said before and does say now.
 A...
- 
  12:57 PM Task #12806 (Feedback): Testing the new settings of the RAKIP infrastructure 
- Hey @lars.valentin@bfr.bund.de 
 yes there is a big misunderstanding here (and not only here I would say). The over...
- 
  12:46 PM Task #12806: Testing the new settings of the RAKIP infrastructure 
 I add examples of what CNR said in the past:
 https://support.d4science.org/issues/12614#note-5
 https://suppo...
- 
  12:42 PM Task #12806 (In Progress): Testing the new settings of the RAKIP infrastructure 
- Leonardo Candela wrote:
 > @lars.valentin@bfr.bund.de thanks for the explanation. What was puzzling me was the commen...
- 
  12:28 PM Task #12806 (Closed): Testing the new settings of the RAKIP infrastructure 
- 
  12:28 PM Task #12806: Testing the new settings of the RAKIP infrastructure 
- @lars.valentin@bfr.bund.de thanks for the explanation. What was puzzling me was the comment "multicore use does **now...
- 
  04:40 PM Task #12949 (Closed): Provide a cronjob for avoiding ldap problem on rstudio instances 
- Sometimes we have ldap problems on rstudio instances maybe due to a ldap timeout.
 It's needed to provide a cronjob i...
- 
  03:59 PM Incident #12944 (Closed): Error Connecting on rstudio2.d4science.org 
- 
  03:10 PM Incident #12944 (In Progress): Error Connecting on rstudio2.d4science.org 
- I've tried to reset your user's state but nothing change. I see a strange error on system logs, I'm going to investig...
- 
  12:48 PM Incident #12944: Error Connecting on rstudio2.d4science.org 
- AnalyticsLab
- 
  12:15 PM Incident #12944 (Feedback): Error Connecting on rstudio2.d4science.org 
- 
  12:11 PM Incident #12944 (In Progress): Error Connecting on rstudio2.d4science.org 
- Please could you provide the VRE you are using?
- 
  11:53 AM Incident #12944 (Closed): Error Connecting on rstudio2.d4science.org 
- When connecting on https://rstudio2.d4science.org/r-connector/gcube/service/connect?gcube-token=0deee49b-****** i get...
- 
  02:58 PM VRE #12946 (In Progress): D4Research/FAIR_DM VRE Removal 
- 
  02:58 PM VRE #12946 (Removed): D4Research/FAIR_DM VRE Removal 
- 
  02:36 PM VRE #12913 (Removed): gCubeApps/ICOS_ETC VRE Removal 
- The VRE has been disposed successfully.
- 
  02:32 PM VRE #12913: gCubeApps/ICOS_ETC VRE Removal 
- The undeployment has been triggered
- 
  02:29 PM VRE #12913 (In Progress): gCubeApps/ICOS_ETC VRE Removal 
- 
  02:28 PM VRE #12913 (Planned): gCubeApps/ICOS_ETC VRE Removal 
- 
  02:27 PM VRE #12848 (Removed): D4Research/BOBLME_HilsaAWG Removal 
- 
  02:27 PM VRE #12848 (In Progress): D4Research/BOBLME_HilsaAWG Removal 
- 
  12:30 PM Task #12614 (Closed): Need server with joblength 1 to use all 16 cores and a cue system per server. 
- I'm going to close the ticket. According to #12806 the RAKIP VRE cluster is supporting the expected case.
Nov 26, 2018
- 
  06:01 PM Task #12827: Configure CKAN to store .cache files (that are session info) in memory 
- @francesco.mangiacrapa@isti.cnr.it will decide when reconfigure the remaining CKAN instances.
- 
  05:26 PM Task #12827: Configure CKAN to store .cache files (that are session info) in memory 
- Reconfiguration of the sobigdata ckan servers is ongoing. It will take some time, because the old sessions data is be...
- 
  10:37 AM Upgrade #12936 (Completed): Infra-gateways second update to gCube 4.13.0 
- 
  10:07 AM Upgrade #12936 (In Progress): Infra-gateways second update to gCube 4.13.0 
- 
  10:07 AM Upgrade #12936 (Completed): Infra-gateways second update to gCube 4.13.0 
- This update features improvements and bug fixes on:
 * Workspace portlet (26 Nov 2018)
 * PerformFISH KPI Applicat...
- 
  10:03 AM Task #6309 (Closed): D4Science Infrastructure migration to Java 8 
- 
  10:03 AM Task #6309 (In Progress): D4Science Infrastructure migration to Java 8 
- the ticket is old and will be closed. the migration was performed since a while ...
- 
  10:02 AM Task #6312 (Closed): Java 8 unexpected behaviours should be communicated by the gCube VRE Social Facility 
Nov 23, 2018
- 
  10:09 PM Task #12806 (Feedback): Testing the new settings of the RAKIP infrastructure 
- Hi Leonardo,
 as a developer of services, I have to prove that the outcame of my work is behaving as expected. Ther...
- 
  04:03 PM Task #12806 (In Progress): Testing the new settings of the RAKIP infrastructure 
- Lars Valentin wrote:
 > Hi @g.panichi@isti.cnr.it ,
 >
 > thanks a lot for helping me. Looks like the multicore use ...
- 
  03:29 PM Task #12806 (Closed): Testing the new settings of the RAKIP infrastructure 
- Hi @g.panichi@isti.cnr.it ,
 thanks a lot for helping me. Looks like the multicore use does now behave as expected ...
- 
  03:18 PM Task #12806: Testing the new settings of the RAKIP infrastructure 
- Sorry @lars.valentin@bfr.bund.de , I had not noticed the amount of files produced.
 Well, then the execution of your ...
- 
  03:08 PM Task #12806: Testing the new settings of the RAKIP infrastructure 
- Hi @lars.valentin@bfr.bund.de , I tried your algorithm Dm15coresuse with the default parameter, and is actually using...
- 
  03:00 PM Task #12806: Testing the new settings of the RAKIP infrastructure 
- Hi @g.panichi@isti.cnr.it 
 looks like my previous message got lost while uploading.
 Thank you for taking over! ...
- 
  02:18 PM Task #12806: Testing the new settings of the RAKIP infrastructure 
- Hi @lars.valentin@bfr.bund.de , please could you give me the Equivalent Get Request that is given by the DataMiner wh...
- 
  11:48 AM Task #12806: Testing the new settings of the RAKIP infrastructure 
- I'm passing this activity to @g.panichi@isti.cnr.it, he knows dataminer much better than me.
- 
  07:15 AM Task #12806: Testing the new settings of the RAKIP infrastructure 
 > They work properly, and they are related to the servers you are using.
 >
 > I cannot spend time staring at a bu...
- 
  05:07 PM Task #12935: sdi-service: upgrade commons-codec library 
- Updated remote build against gcube 4.13 has been performed. Report available here : http://etics.esl.eng.it/etics-rep...
- 
  04:56 PM Task #12935 (In Progress): sdi-service: upgrade commons-codec library 
- 
  04:55 PM Task #12935 (Closed): sdi-service: upgrade commons-codec library 
- It's needed to upgrade the commons-codec library from 1.2 to 1.8 on sdi.d4science.org.
 
- 
  12:22 PM Task #12827: Configure CKAN to store .cache files (that are session info) in memory 
- I see that the sessions directory under /tmp is empty and I see CKAN sessions into the memcache data, so I guess the ...
- 
  11:49 AM Task #12827: Configure CKAN to store .cache files (that are session info) in memory 
- Hi @andrea.dellamico@isti.cnr.it, 
 I just performed some tests in dev and the catalogue ckan-d seems to work fine....
- 
  11:18 AM Incident #12923 (Feedback): Workspace public folders are shown as regular shared folders 
- The fix has been released on preoprod
- 
  11:17 AM Incident #12922 (Feedback): Workspace get link not working 
- The issue has been fixed and the patched Workspace deployed on preprod.
Nov 22, 2018
- 
  06:39 PM Task #12927: Thredds WMS AquaMaps configuration 
- The archive has been stored in Workspace :
 * path : VRE Folders/gCube/Configuration files/THREDDS 4.6/customPalettes...
- 
  05:03 PM Task #8935 (Closed): Delete Statistical Service from the VRE Modeler resource in all VOs 
- Statistical service removed as reported here: #12606
- 
  05:03 PM Task #8935 (In Progress): Delete Statistical Service from the VRE Modeler resource in all VOs 
- 
  04:56 PM Task #12425 (Closed): Enable TLS/SSL on the mongodb clusters 
- Upgrade done.
- 
  03:47 PM Task #12742 (Closed): DataMiner - Support Python 3.6 
- The DMPoolManager was released in gCube 4.13.
 Now, it is possible to create algorithms for Python 3.6 specifically t...
- 
  03:37 PM Task #12789 (Closed): DMPoolManger - Support Python 3.6 
- The component has been released in gCube 4.13 see ticket #12440
- 
  01:22 PM Task #11977 (Closed): Make the tagme service more reliable. 
- 
  12:59 PM Task #11977: Make the tagme service more reliable. 
- The load balancer is already configured to use both tagme1 and tagme2 as tagme backends. tagme2 will be in use as soo...
- 
  01:20 PM VM Creation #12930 (Closed): New TAGME instance at GARR-PA1 
- The VM has been provisioned and it is active.
- 
  12:52 PM VM Creation #12930 (In Progress): New TAGME instance at GARR-PA1 
- hostname is tagme2.garr.d4science.org. The provisioning is running.
- 
  12:50 PM VM Creation #12930 (Closed): New TAGME instance at GARR-PA1 
- So that we run two identical instances.
- 
  12:28 PM Task #11976 (Closed): New load balancer for the tagme service 
- Done.
- 
  11:35 AM Upgrade #12738 (Completed): D4Science Infrastructure Upgrade to gCube 4.13.0 
- 
  10:58 AM Incident #12923 (In Progress): Workspace public folders are shown as regular shared folders 
- 
  10:33 AM Upgrade #12772 (Completed): D4Science Preprod Gateway upgrade to gCube 4.13.0 
- 
  10:00 AM Upgrade #12772: D4Science Preprod Gateway upgrade to gCube 4.13.0 
- can this ticket be closed?
- 
  10:30 AM Upgrade #12773 (Completed): D4Science Gateway upgrade to gCube 4.13.0 
- 
  10:30 AM Upgrade #12773 (In Progress): D4Science Gateway upgrade to gCube 4.13.0 
- 
  10:00 AM Upgrade #12773: D4Science Gateway upgrade to gCube 4.13.0 
- Can this ticket be closed?
Nov 21, 2018
- 
  07:06 PM Task #12927 (Closed): Thredds WMS AquaMaps configuration 
- We need to modify provisioning tasks in order to satisfy some AquaMaps custom WMS configuration. The following operat...
- 
  07:04 PM Task #11976: New load balancer for the tagme service 
- Tomorrow I'll change the DNS entry.
- 
  07:03 PM Task #11976: New load balancer for the tagme service 
- Without rate limiting. I inserted the above URLs inside the haproxy configuration as a reference, but I would not act...
- 
  01:43 PM Task #11976 (In Progress): New load balancer for the tagme service 
- 
  07:04 PM VM Creation #11975 (Closed): New TAGME instance at GARR 
- 
  01:42 PM VM Creation #11975 (Feedback): New TAGME instance at GARR 
- 
  12:29 AM VM Creation #11975: New TAGME instance at GARR 
- The tagme instance is working, it seems: I succesfully got results using the nagios URLs checks.
 We can do some more...
- 
  06:21 PM Incident #12925: geojsonio R package is not installed on all R instances 
- Great, thanks a lot, it works now.
- 
  05:41 PM Incident #12925 (Closed): geojsonio R package is not installed on all R instances 
- The additional repository has been added, and the `geojsonio` reinstalled everywhere.
 
- 
  04:25 PM Incident #12925: geojsonio R package is not installed on all R instances 
- The latest version of the package depends on a development library that's not part of the system distribution. I'm ad...
- 
  03:38 PM Incident #12925: geojsonio R package is not installed on all R instances 
- It is true it seems that after the last update the synchronization of the R packages does not work on some machines. ...
- 
  03:08 PM Incident #12925: geojsonio R package is not installed on all R instances 
- indeed it should, but apparently it is not on all instances. The log extract was picked up from Dataminer.
- 
  03:05 PM Incident #12925 (In Progress): geojsonio R package is not installed on all R instances 
- Ok I do a check, however this package R should already be installed.
- 
  02:51 PM Incident #12925 (Closed): geojsonio R package is not installed on all R instances 
- Running the GRSF_admin algorithm BBoxunion #12901, the process fails sometimes reporting this log:
 ``
 Loading req...
- 
  04:25 PM Task #12921 (Closed): RStudio - Does not work correctly on some nodes 
- OK. The state has been cleaned properly. I'm going to close this ticket.
- 
  04:09 PM Task #12921: RStudio - Does not work correctly on some nodes 
- Ok, now it works on ip-90-147-167-3.ct1.garrservices.it for me.
- 
  04:02 PM Task #12921: RStudio - Does not work correctly on some nodes 
- Now the scopes are ok. Please @g.panichi@isti.cnr.it Could you repeat the test on ip-90-147-167-3.ct1.garrservices.it?
- 
  03:53 PM Task #12921: RStudio - Does not work correctly on some nodes 
- I just run the playbook successfully on all the GARR rstudio servers, this way:
 ~~~
 ./run.sh rstudio.yml -i inven...
- 
  03:42 PM Task #12921: RStudio - Does not work correctly on some nodes 
- It cannot be a ssh problem. I'm able to access in ssh as root and as gcube but when I run the playbook, I've that err...
- 
  03:35 PM Task #12921: RStudio - Does not work correctly on some nodes 
- It seems something transient, I can access and I see you have a shell on that VM.
- 
  03:31 PM Task #12921: RStudio - Does not work correctly on some nodes 
- Not so easy, I've the following error when run the playbook:
 ~~~
 fatal: [ip-90-147-167-3.ct1.garrservices.it]: UN...
- 
  03:29 PM Task #12921: RStudio - Does not work correctly on some nodes 
- Fine by me. To cleanup the duplicate scopes entries, you can run the playbook using the token and disabiling the merg...
- 
  03:21 PM Task #12921 (In Progress): RStudio - Does not work correctly on some nodes 
- I'm going to run the playbook first on ip-90-147-167-3 if all will be successful, I'm going to run it on every garr i...
- 
  02:31 PM Task #12921: RStudio - Does not work correctly on some nodes 
- There are two problem  on garr vms:
 The first one is the state, verified on ip-90-147-167-3;
 The second one is the ...
- 
  01:01 PM Task #12921: RStudio - Does not work correctly on some nodes 
- The playbook run with the same parameters everywhere, I don't really know why some scopes are discarded. Isn't there ...
- 
  12:50 PM Task #12921: RStudio - Does not work correctly on some nodes 
- The problem here seems to be the same verified yesterday on some dataminer instances @garr . The call is rejected bec...
- 
  12:16 PM Task #12921 (Closed): RStudio - Does not work correctly on some nodes 
- RStudio does not work correctly on some nodes of the GARR:
 ~~~
 http://ip-90-147-167-3.ct1.garrservices.it/r-conne...
- 
  03:41 PM Incident #12926 (Closed): https://tunaatlas.d4science.org/ is broken (503 Service Unavailable) 
- It's not a valid URL and it never was. The valid ones are:
 https://tunaatlas.d4science.org/geoserver
 https://tuna...
- 
  03:08 PM Incident #12926 (Closed): https://tunaatlas.d4science.org/ is broken (503 Service Unavailable) 
- @fabio.sinibaldi@isti.cnr.it may have more information about this service.
- 
  03:11 PM Incident #12922 (In Progress): Workspace get link not working 
- 
  12:28 PM Incident #12922 (Closed): Workspace get link not working 
- 
  03:01 PM Support #12901 (Closed): Impossible to publish a Dataminer algorithm 
- There was simply a configuration problem due most likely to the last update of the infrastructure.
 However, in your ...
- 
  02:48 PM Support #12901: Impossible to publish a Dataminer algorithm 
- OK, can you please explain what was the problem? because so far I never been able to publish an algorithm alone, each...
- 
  11:52 AM Support #12901: Impossible to publish a Dataminer algorithm 
- Hi @emmanuel.blondel1@gmail.com , the problem has been solved, now your algorithm is published correctly:
 * https:...
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  01:43 PM Task #11977 (In Progress): Make the tagme service more reliable. 
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  01:28 PM Task #12806: Testing the new settings of the RAKIP infrastructure 
- Lars Valentin wrote:
 >
 > Unfortunately, I still have no feedback at all by the links you provided me.
 >
 > I ne...
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  07:07 AM Task #12806: Testing the new settings of the RAKIP infrastructure 
- Hey @andrea.dellamico@isti.cnr.it ,
 the new FSK version was installed fine and is running.
 Unfortunately, I st...
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  12:48 PM Incident #12923 (Closed): Workspace public folders are shown as regular shared folders 
- In the previous version the public folders were displayed in Blue (see attached image) now they are displayed (wrong...
Nov 20, 2018
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  07:46 PM Support #12901: Impossible to publish a Dataminer algorithm 
- For escaping double quotes, SAI doesn't allow it: ``Error Default: Attention character " is not allowed``, although m...
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  07:38 PM Support #12901: Impossible to publish a Dataminer algorithm 
- With single quote, i could save/publish the algorithm (although i'm not guaranteed that the business logic is working...
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  11:45 AM Support #12901 (Feedback): Impossible to publish a Dataminer algorithm 
- Hi @emmanuel.blondel1@gmail.com, the problem is that you are using double quotes in the declaration of default values...
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  07:44 PM Task #12827: Configure CKAN to store .cache files (that are session info) in memory 
- Functionality active in dev. The variable
 ~~~
 ckan_memcache_sessions: True
 ~~~
 must be created under group_va...
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  06:59 PM Task #12827 (In Progress): Configure CKAN to store .cache files (that are session info) in memory 
- Going to reconfigure the dev instance.
 
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  06:36 PM VM Creation #11975 (In Progress): New TAGME instance at GARR 
- VM at GARR-CT1 is up as tagme1.garr.d4science.org. 
 I'm collecting the tagme war files and the local data so that we...
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  05:54 PM Incident #12915 (Closed): Random authorization error when invoking DM 
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  05:54 PM Incident #12915 (Resolved): Random authorization error when invoking DM 
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  05:45 PM Incident #12915 (In Progress): Random authorization error when invoking DM 
- @roberto.cirillo@isti.cnr.it has canceled the status of the services and now these machines are back to work properly.
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  05:29 PM Incident #12915: Random authorization error when invoking DM 
- I did some tests and the machines are these:
 ~~~
 http://dm-192-168-100-3.garr.d4science.org/
 http://dm-192-168-1...
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  04:55 PM Incident #12915 (Closed): Random authorization error when invoking DM 
- Randomly, DataMiner cannot be contacted because it reports an authorization error, which prevents the service to be i...
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  05:41 PM Incident #12912 (Closed): Issue when downloading file from the DM DataSpace portlet 
- This problem was due to the firewall that did not allow the ssl communications.
 Now everything works correctly.
 So ...
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  12:01 PM Incident #12912 (Closed): Issue when downloading file from the DM DataSpace portlet 
- The Download button of the DM DataSpace does not work. It produces an error like:
 ~~~
 javax.servlet.ServletExcept...
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  04:49 PM Upgrade #12738 (In Progress): D4Science Infrastructure Upgrade to gCube 4.13.0 
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  04:49 PM Upgrade #12738 (Planned): D4Science Infrastructure Upgrade to gCube 4.13.0 
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  12:14 PM VRE #12913 (Removed): gCubeApps/ICOS_ETC VRE Removal 
- The VRE will be undeployed next week
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  12:09 PM VRE #12344 (Released): AlienAndInvasiveSpecies VRE 
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  12:08 PM VRE #12344 (Available): AlienAndInvasiveSpecies VRE 
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  10:15 AM Task #12444 (Closed): Enable TLS/SSL on the mongodb production cluster 
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  10:11 AM Upgrade #12868 (Completed): FARM VO upgrade to gCube 4.13 
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  10:10 AM Upgrade #12867 (Completed): gCubeApps VO upgrade to gCube 4.13 
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