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Incident #12965

closed

Error creating shared folder in workspace

Added by Emmanuel Blondel over 6 years ago. Updated over 6 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Category:
System Application
Target version:
Start date:
Dec 03, 2018
Due date:
% Done:

100%

Estimated time:
Infrastructure:
Production

Description

I've tried to share a workspace folder with colleagues (Y. Laurent, M. Taconet), and I get an error (see attached screenshot).


Files

d4science_error_sharing_folder.jpg (6.73 KB) d4science_error_sharing_folder.jpg Emmanuel Blondel, Dec 03, 2018 11:37 AM
Actions #2

Updated by Leonardo Candela over 6 years ago

  • Assignee changed from _InfraScience Systems Engineer to Lucio Lelii
Actions #3

Updated by Pasquale Pagano over 6 years ago

Hi @emmanuel.blondel1@gmail.com, we need a bit of context.
Which gateway are you using?
Is the folder a subfolder of another folder? If yes, who is the owner of the folder containing the folder you are trying to share?

Actions #5

Updated by Emmanuel Blondel over 6 years ago

i'm the owner of the folder

Actions #6

Updated by Lucio Lelii over 6 years ago

Hi Emmanuel, I tried the same thing and it worked, can you please tell me the absolute path of the folder?

Actions #7

Updated by Emmanuel Blondel over 6 years ago

The path in my workspace is:
/Workspace/FAO Missions/TT 4 – 7th June 2018 Chaguanas - Trinidad – R Training course

and this is the folder link (in case you need it): http://data.d4science.org/workspace-explorer-app?folderId=dnIxcGtQVElYYzBVa2FQZThIdG55UmlZUExHMjBvUTlUMElIWmZGSVFhS0p1Vjlwb09OMGVQNkxHTnJLMCtOaQ

Actions #8

Updated by Lucio Lelii over 6 years ago

Hi Emmanuel can you try now to share your folder ? I had to rename your folder replacing the "long dash" (that is not recognized by jackrabbit) with the normal one.

Actions #9

Updated by Emmanuel Blondel over 6 years ago

  • Status changed from New to Closed
  • % Done changed from 0 to 100

Thanks Lucio, I confirm it works now. Maybe it would be good to add some rules to prevent user from using these specific characters for naming folders. What do you think? For this specific issue, it's resolved.

Actions #10

Updated by Lucio Lelii over 6 years ago

Yes Emmanuel, we already planned to solve this type of issues on one of next releases

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