Incident #12965
closed
Error creating shared folder in workspace
Added by Emmanuel Blondel over 6 years ago.
Updated over 6 years ago.
Category:
System Application
Infrastructure:
Production
Description
I've tried to share a workspace folder with colleagues (Y. Laurent, M. Taconet), and I get an error (see attached screenshot).
Files
- Assignee changed from _InfraScience Systems Engineer to Lucio Lelii
Hi @emmanuel.blondel1@gmail.com, we need a bit of context.
Which gateway are you using?
Is the folder a subfolder of another folder? If yes, who is the owner of the folder containing the folder you are trying to share?
i'm the owner of the folder
Hi Emmanuel, I tried the same thing and it worked, can you please tell me the absolute path of the folder?
Hi Emmanuel can you try now to share your folder ? I had to rename your folder replacing the "long dash" (that is not recognized by jackrabbit) with the normal one.
- Status changed from New to Closed
- % Done changed from 0 to 100
Thanks Lucio, I confirm it works now. Maybe it would be good to add some rules to prevent user from using these specific characters for naming folders. What do you think? For this specific issue, it's resolved.
Yes Emmanuel, we already planned to solve this type of issues on one of next releases
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