Support #12950
closedIssue with access in SDI_lab VRE RStudio
100%
Description
Hello, I'm writing this ticket on behalf of a SDI_Lab VRE user @mathias.rouan@univ-brest.fr in, who is facing issue with accessing his RStudio environment. His message (translated):
I cannot access anymore my RStudio session in SDI_Lab. It didn't initialize. After some time, I get a message indicating that it is "unresponsive" and suggests to terminate it or to wait. If I terminate it, it attempts to initialize it again but still without success...
The user needs to access some key R script that is stored in his Rstudio workspace.
I think this is an issue that we faced in different occasions when the RStudio session was stuck or many sessions were left open. Can you please have a look?
Thanks in advance for your support.
      
      Updated by Roberto Cirillo almost 7 years ago
      
    
    - Status changed from New to In Progress
 - Assignee changed from _InfraScience Systems Engineer to Roberto Cirillo
 
      
      Updated by Roberto Cirillo almost 7 years ago
      
    
    - Status changed from In Progress to Feedback
 - % Done changed from 0 to 100
 
Please could you retry now? I've reset @mathias.rouan@univ-brest.fr local state.
      
      Updated by Roberto Cirillo almost 7 years ago
      
    
    - Assignee changed from Roberto Cirillo to Emmanuel Blondel
 
      
      Updated by Emmanuel Blondel almost 7 years ago
      
    
    - Status changed from Feedback to Resolved
 
Thanks, user can access his Rstudio now.
      
      Updated by Roberto Cirillo almost 7 years ago
      
    
    - Status changed from Resolved to Closed