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Support #12950
closedIssue with access in SDI_lab VRE RStudio
Start date:
Nov 27, 2018
Due date:
% Done:
100%
Estimated time:
Infrastructure:
Production
Description
Hello, I'm writing this ticket on behalf of a SDI_Lab VRE user @mathias.rouan@univ-brest.fr in, who is facing issue with accessing his RStudio environment. His message (translated):
I cannot access anymore my RStudio session in SDI_Lab. It didn't initialize. After some time, I get a message indicating that it is "unresponsive" and suggests to terminate it or to wait. If I terminate it, it attempts to initialize it again but still without success...
The user needs to access some key R script that is stored in his Rstudio workspace.
I think this is an issue that we faced in different occasions when the RStudio session was stuck or many sessions were left open. Can you please have a look?
Thanks in advance for your support.
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