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Incident #12944

closed

Error Connecting on rstudio2.d4science.org

Added by Massimiliano Assante over 6 years ago. Updated over 6 years ago.

Status:
Closed
Priority:
High
Category:
Application
Target version:
Start date:
Nov 27, 2018
Due date:
Nov 27, 2018
% Done:

100%

Estimated time:
Infrastructure:
Production

Description

When connecting on https://rstudio2.d4science.org/r-connector/gcube/service/connect?gcube-token=0deee49b-****** i get logout out immediately, see screenshot


Files

Screenshot 2018-11-27 at 11.51.33.png (87.4 KB) Screenshot 2018-11-27 at 11.51.33.png Massimiliano Assante, Nov 27, 2018 11:53 AM

Related issues

Related to D4Science Infrastructure - Task #12949: Provide a cronjob for avoiding ldap problem on rstudio instancesClosed_InfraScience Systems EngineerNov 27, 2018

Actions
Related to StocksAndFisheriesKB - Task #12861: Purge old records of the public GRSF CatalogueClosedAureliano GentileNov 12, 2018

Actions
Actions #1

Updated by Roberto Cirillo over 6 years ago

  • Status changed from New to In Progress
  • Assignee changed from _InfraScience Systems Engineer to Roberto Cirillo

Please could you provide the VRE you are using?

Actions #2

Updated by Roberto Cirillo over 6 years ago

  • Status changed from In Progress to Feedback
  • Assignee changed from Roberto Cirillo to Massimiliano Assante
Actions #3

Updated by Massimiliano Assante over 6 years ago

AnalyticsLab

Actions #4

Updated by Roberto Cirillo over 6 years ago

  • Status changed from Feedback to In Progress
  • Assignee changed from Massimiliano Assante to Roberto Cirillo

I've tried to reset your user's state but nothing change. I see a strange error on system logs, I'm going to investigate:

Nov 27 14:48:33 rstudio2 rserver[4071]: message repeated 19 times: [ ERROR system error 13 (Permission denied) [request-uri=/mathjax/MathJax.js?config=TeX-MML-AM_CHTML]; OCCURRED AT: void rstudio::server::session_proxy::{anonymous}::proxyRequest(const rstudio::core::r_util::SessionContext&, boost::shared_ptr<rstudio::core::http::AsyncConnection>, const ErrorHandler&, const rstudio::core::http::ConnectionRetryProfile&) /home/ubuntu/rstudio/src/cpp/server/ServerSessionProxy.cpp:576; CAUSED BY: ERROR system error 13 (Permission denied) [user-value=massimiliano.assante]; OCCURRED AT: rstudio::core::Error rstudio::core::system::user::{anonymous}::userFrom(const boost::function<int(T, passwd*, char*, long unsigned int, passwd**)>&, T, rstudio::core::system::user::User*) [with T = const char*] /home/ubuntu/rstudio/src/cpp/core/system/PosixUser.cpp:107; LOGGED FRO]
Nov 27 14:53:38 rstudio2 rserver[4071]: ERROR system error 13 (Permission denied) [user-value=sgiorgis]; OCCURRED AT: rstudio::core::Error rstudio::core::system::user::{anonymous}::userFrom(const boost::function<int(T, passwd*, char*, long unsigned int, passwd**)>&, T, rstudio::core::system::user::User*) [with T = const char*] /home/ubuntu/rstudio/src/cpp/core/system/PosixUser.cpp:107; LOGGED FROM: std::string rstudio::server::pam_auth::{anonymous}::userIdentifierToLocalUsername(const string&) /home/ubuntu/rstudio/src/cpp/server/ServerPAMAuth.cpp:175
Nov 27 14:53:38 rstudio2 rserver[4071]: ERROR system error 13 (Permission denied) [request-uri=/mathjax/MathJax.js?config=TeX-MML-AM_CHTML]; OCCURRED AT: void rstudio::server::session_proxy::{anonymous}::proxyRequest(const rstudio::core::r_util::SessionContext&, boost::shared_ptr<rstudio::core::http::AsyncConnection>, const ErrorHandler&, const rstudio::core::http::ConnectionRetryProfile&) /home/ubuntu/rstudio/src/cpp/server/ServerSessionProxy.cpp:576; CAUSED BY: ERROR system error 13 (Permission denied) [user-value=sgiorgis]; OCCURRED AT: rstudio::core::Error rstudio::core::system::user::{anonymous}::userFrom(const boost::function<int(T, passwd*, char*, long unsigned int, passwd**)>&, T, rstudio::core::system::user::User*) [with T = const char*] /home/ubuntu/rstudio/src/cpp/core/system/PosixUser.cpp:107; LOGGED FROM: void rstudio::server::session_proxy::{anonymous}::logIfNotConnectionTerminated(const rstudio::core::Error&, const rstudio::core::http::Request&) /home/ubuntu/rstudio/src/cpp/server/ServerSessionProxy.cpp:369

Actions #5

Updated by Roberto Cirillo over 6 years ago

  • Status changed from In Progress to Closed
  • % Done changed from 0 to 100
Actions #7

Updated by Roberto Cirillo over 6 years ago

  • Related to Task #12949: Provide a cronjob for avoiding ldap problem on rstudio instances added
Actions #8

Updated by Luca Frosini over 6 years ago

  • Related to Task #12861: Purge old records of the public GRSF Catalogue added
Actions

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