D4Science Infrastructure

Nov 19, 2018

07:04 PM Upgrade #12865 (Completed): D4Science Root VO upgrade to gCube 4.13

Roberto Cirillo

02:29 PM Upgrade #12865 (In Progress): D4Science Root VO upgrade to gCube 4.13

Roberto Cirillo

06:41 PM Incident #12896 (Closed): GRSF_Admin - RStudio unavailable

Andrea Dell'Amico

10:59 AM Incident #12896 (Resolved): GRSF_Admin - RStudio unavailable

Thank you, it works Emmanuel Blondel

10:46 AM Incident #12896: GRSF_Admin - RStudio unavailable

@emmanuel.blondel1@gmail.com now your user is working on GRSF_Admin VRE.
Please could you check? Roberto Cirillo

10:10 AM Incident #12896: GRSF_Admin - RStudio unavailable

Seems to be a hostname problem on the following garr VM: ip-90-147-167-29.ct1.garrservices.it
The /etc/hostname fi... Roberto Cirillo

09:46 AM Incident #12896 (In Progress): GRSF_Admin - RStudio unavailable

Roberto Cirillo

09:10 AM Incident #12896 (Closed): GRSF_Admin - RStudio unavailable

``
Error (400) : this resource cannot process this request because it is malformed
Stacktrace:
org.gcube.smartgear... Emmanuel Blondel

06:36 PM Support #12901 (Closed): Impossible to publish a Dataminer algorithm

I've tried to publish an algorithm in SAI, but I get an error message with logs:
``
An error occurred while deplo... Emmanuel Blondel

04:33 PM Upgrade #12869 (Completed): D4Research VO upgrade to gCube 4.13

Roberto Cirillo

02:30 PM Upgrade #12869 (In Progress): D4Research VO upgrade to gCube 4.13

Roberto Cirillo

02:29 PM Upgrade #12868 (In Progress): FARM VO upgrade to gCube 4.13

Roberto Cirillo

02:29 PM Upgrade #12867 (In Progress): gCubeApps VO upgrade to gCube 4.13

Roberto Cirillo

Nov 16, 2018

04:43 PM Incident #12894: Update of FSK plugin failed

Thank you Andrea for trying. I reported your findings to our developers and they seem to have an idea why it does not... Lars Valentin

01:20 PM Incident #12894: Update of FSK plugin failed

The installation still fails:
~~~
!SESSION 2018-11-16 13:17:40.660 ----------------------------------------------... Andrea Dell'Amico

01:15 PM Incident #12894 (In Progress): Update of FSK plugin failed

Andrea Dell'Amico

09:39 AM Incident #12894 (Closed): Update of FSK plugin failed

Hello Andrea,
there is at the moment no KNIME FSKlab plugin installed in the DataMiner.
I am sure this was caus... Lars Valentin

03:06 PM Support #12831 (Closed): delete accounts on GEMex

Massimiliano Assante

03:00 PM Support #12831 (In Progress): delete accounts on GEMex

Massimiliano Assante

10:55 AM Upgrade #12869 (Planned): D4Research VO upgrade to gCube 4.13

Roberto Cirillo

10:52 AM Upgrade #12868 (Planned): FARM VO upgrade to gCube 4.13

Roberto Cirillo

10:52 AM Upgrade #12867 (Planned): gCubeApps VO upgrade to gCube 4.13

Roberto Cirillo

10:10 AM Upgrade #12865 (Planned): D4Science Root VO upgrade to gCube 4.13

Roberto Cirillo

09:37 AM Task #11821 (Closed): Ansible: Provide a new role for storageHub webapp

Tested in preproduction. the new parameter has been added properly Roberto Cirillo

Nov 15, 2018

11:49 AM Task #12884 (Closed): AlienAndInvasiveSpecies : Geonetwork Resource

Roberto and Fabio don't worry about above exceptions... simply you may ignore it.
They are generated from deprecated... Francesco Mangiacrapa

09:59 AM Task #12884 (Closed): AlienAndInvasiveSpecies : Geonetwork Resource

I've seen the following exception on portal log:
~~~
2018-11-15 08:48:04,816 INFO server.GCubeGeoExplorerServlet... Roberto Cirillo

Nov 14, 2018

05:32 PM Task #11450 (Closed): Install Knime 3.5

I think we have 3.6.1 already installed and can close the ticket? https://support.d4science.org/issues/12579 Lars Valentin

11:14 AM VM Creation #12863 (Closed): Create a new VM as data1.d4science.org to release the URI-Resolver REST version

The URI-Resolver has been installed correctly. It works (e.g at http://data1-p.d4science.org/info). Thanks Francesco Mangiacrapa

Nov 13, 2018

06:37 PM VM Creation #12863 (Feedback): Create a new VM as data1.d4science.org to release the URI-Resolver REST version

The uri-resolver has also been installed. Can you check? Andrea Dell'Amico

06:21 PM VM Creation #12863: Create a new VM as data1.d4science.org to release the URI-Resolver REST version

@andrea.dellamico@isti.cnr.it and @tommaso.piccioli@isti.cnr.it many thanks.
The uri-resolver component is searcha... Francesco Mangiacrapa

05:35 PM VM Creation #12863: Create a new VM as data1.d4science.org to release the URI-Resolver REST version

The VM has been provisioned in all its components but the uri-resolver. Waiting for the maven coordinates.
Andrea Dell'Amico

05:03 PM VM Creation #12863: Create a new VM as data1.d4science.org to release the URI-Resolver REST version

@francesco.mangiacrapa@isti.cnr.it Where do I can find the URI resolver artifact? We do not have an ansible role for ... Andrea Dell'Amico

11:22 AM VM Creation #12863 (In Progress): Create a new VM as data1.d4science.org to release the URI-Resolver REST version

data1-p.d4science.org created as requested, to be provisioned. Tommaso Piccioli

06:36 PM Task #12871 (Closed): Create ansible role to install the URI resolver.

Andrea Dell'Amico

06:35 PM Task #12871 (In Progress): Create ansible role to install the URI resolver.

Andrea Dell'Amico

06:29 PM Task #12871 (Closed): Create ansible role to install the URI resolver.

Maven coordinates:
The Maven coordinates are:
~~~
<groupId>org.gcube.data.transfer</groupId>
<artifactId>... Andrea Dell'Amico

05:34 PM Task #12835 (Closed): Backup support for openrefine.aginfra.d4science.org

Tommaso Piccioli

02:51 PM Incident #12866 (Closed): Etics doesn't build since 9th November

build process on the building machine was blocked and I restarted it. New results should be available in few hours Gabriele Giammatteo

10:42 AM Incident #12866 (Closed): Etics doesn't build since 9th November

The last etics build of gCube 4.13 has been performed on Friday 9 November as showed here:
http://eticsbuild2.rese... Roberto Cirillo

12:11 PM Task #12682 (Closed): Add the CKAN Catalogue to the French Tropical Tuna Atlas VRE

Francesco Mangiacrapa

12:10 PM Upgrade #12869: D4Research VO upgrade to gCube 4.13

**Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** dm-pool-manager-proto.d4science.org
* **(CNR) DONE** spd... Roberto Cirillo

12:04 PM Upgrade #12869 (Completed): D4Research VO upgrade to gCube 4.13

Roberto Cirillo

12:02 PM Upgrade #12868: FARM VO upgrade to gCube 4.13

**Hosting Nodes**

*WHN to upgrade*
* **(CNR) DONE** dm-pool-manager-proto.d4science.org
* **(CNR) DONE**... Roberto Cirillo

11:33 AM Upgrade #12868 (Completed): FARM VO upgrade to gCube 4.13

Roberto Cirillo

11:24 AM Upgrade #12867: gCubeApps VO upgrade to gCube 4.13

**Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** dm-pool-manager-proto.d4science.org
* **(CNR) DONE** ... Roberto Cirillo

11:04 AM Upgrade #12867 (Completed): gCubeApps VO upgrade to gCube 4.13

Roberto Cirillo

10:17 AM Support #12864 (In Progress): Nagios down

Nagios restarted, now I'm searching the cause of the down. Tommaso Piccioli

09:56 AM Support #12864 (Closed): Nagios down

If I try to check the service alert, I've a message error:
~~~
Whoops!
Error: Could not read host and service st... Roberto Cirillo

10:15 AM Upgrade #12865: D4Science Root VO upgrade to gCube 4.13

**HostingNode**
*GHN to upgrade*
* **(POSTPONED)** all enabling services (IS-Collector, IS-Registry): upgrade a... Roberto Cirillo

10:03 AM Upgrade #12865 (Completed): D4Science Root VO upgrade to gCube 4.13

Roberto Cirillo

Nov 12, 2018

06:58 PM VM Creation #12863: Create a new VM as data1.d4science.org to release the URI-Resolver REST version

OK. So stand alone right now, under the load balancer when the new uri-resolver and the other apps can live with smar... Andrea Dell'Amico

06:41 PM VM Creation #12863: Create a new VM as data1.d4science.org to release the URI-Resolver REST version

Andrea Dell'Amico wrote:
> Ehm. The VM already exists, it was created to test the smartgears based uri-resolver. Do ... Francesco Mangiacrapa

06:16 PM VM Creation #12863: Create a new VM as data1.d4science.org to release the URI-Resolver REST version

Ehm. The VM already exists, it was created to test the smartgears based uri-resolver. Do you really need a new one?
Andrea Dell'Amico

06:13 PM VM Creation #12863 (Closed): Create a new VM as data1.d4science.org to release the URI-Resolver REST version

Francesco Mangiacrapa

05:54 PM Incident #10095 (Closed): Workspace: a .dms strange file is returned when uploading files by Safari

I investigated the issue and tried to fix it but unfortunately I can't because the "issue" seems to be related to GWT... Francesco Mangiacrapa

10:27 AM Task #12789: DMPoolManger - Support Python 3.6

The tests have been successful, everything works correctly.
The support to Python 3.6 will be released in gCube 4.13... Giancarlo Panichi

10:17 AM Task #11522: Provide a cronjob for removing old access.log files

Right now, I've removed manually the access log from node24.p.d4science and collector-d4research.d4science.org
Pl... Roberto Cirillo

Nov 10, 2018

05:44 AM Incident #10095: Workspace: a .dms strange file is returned when uploading files by Safari

It seems the patch is not working ... just upload a couple of files and continue receiving back the .dms file.
The... Leonardo Candela

Nov 09, 2018

05:15 PM Incident #10095 (In Progress): Workspace: a .dms strange file is returned when uploading files by Safari

Analyzing the contents of .dms file, it contains the response returned by the server when the uploading is terminated... Francesco Mangiacrapa

02:41 PM Support #12813 (Closed): /gcube root-VO: IS-Registry down (node9-d-d4s.d4science.org)

Problem solved installing java7.
Now all the container smartgears based are registered properly. Roberto Cirillo

12:55 PM Support #12813 (Feedback): /gcube root-VO: IS-Registry down (node9-d-d4s.d4science.org)

I guess it could be a java incompatibility. Please @tommaso.piccioli@isti.cnr.it could you try to downgrade the local... Roberto Cirillo

12:34 PM Support #12813 (In Progress): /gcube root-VO: IS-Registry down (node9-d-d4s.d4science.org)

The new Registry instance is up and running but I see that only the gCore based containers are able to register the p... Roberto Cirillo

12:20 PM Support #12813: /gcube root-VO: IS-Registry down (node9-d-d4s.d4science.org)

Any news on this question? Giancarlo Panichi

10:00 AM Support #12813 (Feedback): /gcube root-VO: IS-Registry down (node9-d-d4s.d4science.org)

The java version installed isn't compatible with gCore based service:
OpenJDK Runtime Environment (build 1.8.0_171... Roberto Cirillo

10:32 AM VRE #12848 (Removed): D4Research/BOBLME_HilsaAWG Removal

The VRE will be undeployed next week Massimiliano Assante

Nov 08, 2018

06:29 PM Support #12813 (In Progress): /gcube root-VO: IS-Registry down (node9-d-d4s.d4science.org)

node9-d-d4s.d4science.org created as new node, up and running. Tommaso Piccioli

03:08 PM Support #12813: /gcube root-VO: IS-Registry down (node9-d-d4s.d4science.org)

Please @tommaso.piccioli@isti.cnr.it could you plan this activity?
At this moment we cannot have any new service on... Roberto Cirillo

02:31 PM Task #10825 (Closed): Refactor the ansible roles and playbooks to remove some complexity

The refactoring is complete for all the main roles and playbooks.
Andrea Dell'Amico

02:30 PM Task #12154 (Closed): Switch hosts from d4science.org to d4science.net

This ticket can be closed, according to the new letsencrypt policy we can maintain the dev and pre hostnames under th... Andrea Dell'Amico

02:20 PM Support #12737 (Closed): Social-ISTI- mongoR4-si heartbeat fails from mongoR2-si

Roberto Cirillo

01:22 PM Support #12737 (Feedback): Social-ISTI- mongoR4-si heartbeat fails from mongoR2-si

As it has been verified that the restarts are caused by the backup system and it's the way the procedure is supposed ... Andrea Dell'Amico

01:57 PM Task #12835 (Closed): Backup support for openrefine.aginfra.d4science.org

Only the /srv directory needs to be backed up.
Andrea Dell'Amico

Nov 07, 2018

05:09 PM Task #12799: Memory problems on ckan-d4s1.d4science.org

Keep in mind that the *old* ckan-d4s must be reconfigured in the same way. Andrea Dell'Amico

05:04 PM Task #12799: Memory problems on ckan-d4s1.d4science.org

The only solution at the moment is to increase the RAM memory. Please, perform it and close the ticket after that. Francesco Mangiacrapa

04:49 PM Task #12742 (Feedback): DataMiner - Support Python 3.6

python 3.6 is installed on every dataminer. Andrea Dell'Amico

04:14 PM Task #12742: DataMiner - Support Python 3.6

OK, I just started the installation. Andrea Dell'Amico

11:21 AM Task #12742: DataMiner - Support Python 3.6

You can organize this activity as you see fit. Giancarlo Panichi

11:15 AM Task #12742: DataMiner - Support Python 3.6

I understand. Do I need to wait for your tests to be complete, or can I start the deployment? It's going to take some... Andrea Dell'Amico

11:09 AM Task #12742: DataMiner - Support Python 3.6

Yes, you can provision it first but in facts it can not be used before gCube 4.13. Giancarlo Panichi

11:06 AM Task #12742: DataMiner - Support Python 3.6

OK for the DM part, but the python installation is independent from that: it does not clash with anything else, so it... Andrea Dell'Amico

10:27 AM Task #12742: DataMiner - Support Python 3.6

As it is written in the ticket #12789 is being tested, if it works it will be released in gCube 4.13, not before. Giancarlo Panichi

10:20 AM Task #12742: DataMiner - Support Python 3.6

@g.panichi@isti.cnr.it any news on this one?
Andrea Dell'Amico

04:11 PM Task #11394 (Closed): Dismiss certs.research-infrastructures.eu

VM is now down, let's keep the disk. Tommaso Piccioli

01:43 PM Task #11394: Dismiss certs.research-infrastructures.eu

let me check... Tommaso Piccioli

01:41 PM Task #11394 (In Progress): Dismiss certs.research-infrastructures.eu

@tommaso.piccioli@isti.cnr.it we can destroy this VM, correct?
Andrea Dell'Amico

01:44 PM Support #12636 (Feedback): Redmine: preventing email addresses to be shown in public projects

The current behaviour is the expected one. We can make the project private, or tell the users that do not want their ... Andrea Dell'Amico

01:41 PM Task #4243 (Closed): Migrate SSL certificate from GARR/TERENA to Let's Encrypt

We can close this one. Andrea Dell'Amico

01:12 PM Support #12831: delete accounts on GEMex

Please delete the following account:
* Gestion Tecnica - gemex.gestion.tecnica @gmail.com
* Jimenez Esteban - ejime... Eugenio Trumpy

11:54 AM Support #12831 (Closed): delete accounts on GEMex

Please delete the following account:
* Gestion Tecnica - gemex.gestion.tecnica @gmail.com
* Jimenez Esteban - ejime... Eugenio Trumpy

12:27 PM Support #12737: Social-ISTI- mongoR4-si heartbeat fails from mongoR2-si

It's not correct I guess.
Latest mongo restart has happened yesterday as reported in the mongo log:
~~~
Tue Nov... Roberto Cirillo

11:52 AM Support #12737 (In Progress): Social-ISTI- mongoR4-si heartbeat fails from mongoR2-si

We had no new alerts since when @tommaso.piccioli@isti.cnr.it disabled ipv6 on the hypervisor that had it enabled, am... Andrea Dell'Amico

11:34 AM Task #12806: Testing the new settings of the RAKIP infrastructure

Thats great! We will then have it right after the new version is published from our side.
But still, I can't even ... Lars Valentin

10:10 AM Task #12806: Testing the new settings of the RAKIP infrastructure

Lars Valentin wrote:
> Hi Andrea,
>
> I still don't see a climb in the Grafana CPU fields with the links provided... Andrea Dell'Amico

08:43 AM Task #12806: Testing the new settings of the RAKIP infrastructure

Hi Andrea,
I still don't see a climb in the Grafana CPU fields with the links provided above after executing my te... Lars Valentin

11:13 AM Support #12813: /gcube root-VO: IS-Registry down (node9-d-d4s.d4science.org)

Any update on this? I see the VM is still down. Roberto Cirillo

10:17 AM Task #12789 (In Progress): DMPoolManger - Support Python 3.6

I have updated the DMPoolManager to support Python 3.6.
Currently the solution is being tested if it works will be r... Giancarlo Panichi

Nov 06, 2018

03:31 PM Incident #12809 (Closed): Error while trying to update a resource via monitoring portlet

The GUI stalled (Several minutes already passed)
Reloading the resource in root scope it has been updated successf... Luca Frosini

02:57 PM Incident #12809: Error while trying to update a resource via monitoring portlet

The problem was due to an old scope (Edison VO) present on the resource. Now I've cleaned the resource and it should ... Roberto Cirillo

01:01 PM Incident #12809: Error while trying to update a resource via monitoring portlet

Roberto Cirillo wrote:
> I've retried right now and it works fine for me. Maybe you are doing something wrong
I c... Luca Frosini

01:00 PM Incident #12809: Error while trying to update a resource via monitoring portlet

I've retried right now and it works fine for me. Maybe you are doing something wrong Roberto Cirillo

12:54 PM Incident #12809: Error while trying to update a resource via monitoring portlet

I still get the same error Luca Frosini

12:03 PM Incident #12809 (Feedback): Error while trying to update a resource via monitoring portlet

The new editing portlet has been added to next.d4science.org.
Please @luca.frosini@isti.cnr.it could you retry to ... Roberto Cirillo

03:05 PM Task #12827 (Closed): Configure CKAN to store .cache files (that are session info) in memory

@tommaso.piccioli@isti.cnr.it has noticed under '/tmp/[ckan_name]/sessions' directory that milions of file are create... Francesco Mangiacrapa

02:25 PM Incident #10095: Workspace: a .dms strange file is returned when uploading files by Safari

This issue is still happening in Safari if the upload button into the workspace application. It should be fixed Massimiliano Assante

10:48 AM Task #12818 (Closed): DMPoolManager - Update dm-pool-manager-pre.d4science.org to last builds of dataminer-pool-manager

Done. Roberto Cirillo

10:42 AM Task #12818 (In Progress): DMPoolManager - Update dm-pool-manager-pre.d4science.org to last builds of dataminer-pool-manager

Roberto Cirillo

10:29 AM Incident #12823 (Closed): geoserver-aquacultureatlas.d4science.org: No space left on device

Fallback deleted and distribution upgraded successfully. Roberto Cirillo

10:26 AM Incident #12823 (In Progress): geoserver-aquacultureatlas.d4science.org: No space left on device

I'm going to upgrade the distribution. Roberto Cirillo

10:26 AM Incident #12823 (Closed): geoserver-aquacultureatlas.d4science.org: No space left on device

The geoserver-aquacultureatlas.d4science.org has 30GB of fallback file. Roberto Cirillo

Nov 05, 2018

05:36 PM Upgrade #12772: D4Science Preprod Gateway upgrade to gCube 4.13.0

workspace-widget-portlet-1.1.0-4.13.0 to be updated due to storage hub dependencies upgrade Massimiliano Assante

05:04 PM Task #12818 (Closed): DMPoolManager - Update dm-pool-manager-pre.d4science.org to last builds of dataminer-pool-manager

Update dm-pool-manager-pre.d4science.org with the last builds of:

~~~
dataminer-pool-manager/2.5.0@173965:
~~~
... Giancarlo Panichi

03:07 PM Support #12813 (Closed): /gcube root-VO: IS-Registry down (node9-d-d4s.d4science.org)

The IS-Registry of /gcube scope is down.
The problem is due to the Xen server where
node9-d-d4s.d4science.org is h... Roberto Cirillo

12:58 PM Incident #12809 (In Progress): Error while trying to update a resource via monitoring portlet

When a resource is deployed on all the scopes like Accounting-Persistent resource, the edit is very slow. This happen... Roberto Cirillo

12:43 PM Incident #12809 (Closed): Error while trying to update a resource via monitoring portlet

While trying to update a property in the resource with id **dc458d64-0e52-4de7-82dc-8e9ef6abc5a3**, I obtain the foll... Luca Frosini

Nov 02, 2018

07:35 PM Task #12806: Testing the new settings of the RAKIP infrastructure

Lars Valentin wrote:
> Hey Andrea,
>
> thank you for your answer. I checked your links and I can see some nice gr... Andrea Dell'Amico

07:22 PM Task #12806: Testing the new settings of the RAKIP infrastructure

Hey Andrea,
thank you for your answer. I checked your links and I can see some nice graphs, but I am not sure if t... Lars Valentin

06:30 PM Task #12806 (In Progress): Testing the new settings of the RAKIP infrastructure

Hi Lars,
we usually don't do that kind of support. We are in process of refining a set of dashboards to visualise ou... Andrea Dell'Amico

04:25 PM Task #12806 (Closed): Testing the new settings of the RAKIP infrastructure

Hello Leonardo,
I just published a workflow in KNIME/Dm15coresuse in https://aginfra.d4science.org/group/rakip_por... Lars Valentin

04:25 PM Support #11605: Set DataMiner queue length to 1

due to changes in a related task Lars Valentin

11:05 AM Support #12254 (Closed): geoserver-french-tunaatlas: strange accounting logs and high load

Luca Frosini

11:01 AM Task #12031 (Closed): gCubeApps - IS-Collector: too many open connections

Luca Frosini

11:01 AM Support #12337 (Closed): Restart Social Data Indexer instance

Luca Frosini

Oct 31, 2018

04:39 PM Task #12788: DMPoolManager - The dm-pool-manager-pre.d4science.org has problems when an algorithm is republished

After the last corrections, I have done another test.
Now in case of update of the algorithm the file is written wit... Giancarlo Panichi

03:37 PM Task #12614: Need server with joblength 1 to use all 16 cores and a cue system per server.

I would like to pass the task to @lars.valentin@bfr.bund.de ... the community is not in the position to challenge the... Leonardo Candela

02:50 PM Task #12614 (Feedback): Need server with joblength 1 to use all 16 cores and a cue system per server.

The dm cluster with queue 1 has been configured on RAKIP_Portal VRE. Please @leonardo.candela@isti.cnr.it could you c... Roberto Cirillo

02:43 PM Task #12614 (In Progress): Need server with joblength 1 to use all 16 cores and a cue system per server.

Roberto Cirillo

02:52 PM Task #12793 (Closed): DataMiner Service - Check the DataMiner Service configuration

This issue was solved by the ticket #12794. I close this ticket. Giancarlo Panichi

11:17 AM Task #11821: Ansible: Provide a new role for storageHub webapp

Done. I'm going to test it ASAP. Roberto Cirillo

Oct 30, 2018

06:33 PM Task #11821: Ansible: Provide a new role for storageHub webapp

yes, correct Lucio Lelii

06:24 PM Task #11821 (In Progress): Ansible: Provide a new role for storageHub webapp

Lucio Lelii wrote:
> One thing is missing in the ansible configuration. There is a new parameter in the web.xml file... Roberto Cirillo

06:04 PM Task #11821: Ansible: Provide a new role for storageHub webapp

One thing is missing in the ansible configuration. There is a new parameter in the web.xml file for the uri resolver ... Lucio Lelii

06:01 PM Task #11821 (Closed): Ansible: Provide a new role for storageHub webapp

Roberto Cirillo

06:17 PM Task #12792 (Closed): Apache Server - The response in servlets no longer works correctly

This problem was due to StorageHub and is solved. I close the ticket. Giancarlo Panichi

05:51 PM Task #12794 (Closed): Workspace - Download problem with some file extension

Lucio Lelii

05:23 PM Task #12794: Workspace - Download problem with some file extension

@g.panichi@isti.cnr.it are you referring to a file downloaded by public link? Is it correct?
If it can help, I've ... Roberto Cirillo

04:10 PM Upgrade #12772: D4Science Preprod Gateway upgrade to gCube 4.13.0

Can you also update the status of the related release tickets in https://support.d4science.org/issues/12772 to deploy... Massimiliano Assante

12:44 PM Upgrade #12739 (Completed): /gcube/preprod upgrade to gCube 4.13

Roberto Cirillo

12:31 PM Task #12799: Memory problems on ckan-d4s1.d4science.org

There's no other way right now, and it's the reason why the two main CKAN instances have so much RAM.
Andrea Dell'Amico

11:52 AM Task #12799: Memory problems on ckan-d4s1.d4science.org

This is a known problem due to harvesting processes (managed through the paster environment) performed by CKAN.
The ... Francesco Mangiacrapa

11:15 AM Task #12799: Memory problems on ckan-d4s1.d4science.org

[Thu Oct 25 06:04:16 2018] Out of memory: Kill process 19985 (paster) score 848 or sacrifice child
[Thu Oct 25 06:04... Tommaso Piccioli

11:14 AM Task #12799 (Closed): Memory problems on ckan-d4s1.d4science.org

Many processes killed due to Out of memory Tommaso Piccioli

12:29 PM Incident #12756 (Closed): ShareLatex on VRE CollabResearch crashes very often

The problem disappeared. Andrea Dell'Amico

11:42 AM Task #10954 (Closed): There is no limit to the access log file number

Roberto Cirillo

11:41 AM Task #11522: Provide a cronjob for removing old access.log files

The same cronjob should be added to all the collector instances.
Please could you add it to the following productio... Roberto Cirillo

11:09 AM Task #11522 (In Progress): Provide a cronjob for removing old access.log files

There are still problems with the "rotate and delete log", at least on these hosts:
collector-d4research.d4science... Tommaso Piccioli

11:38 AM Task #12798 (Closed): Upgrade the oVirt cluster

All the hypervisors have been upgraded. Andrea Dell'Amico

10:18 AM Task #12614: Need server with joblength 1 to use all 16 cores and a cue system per server.

According to the discussion we had at the meeting, I kindly ask @roberto.cirillo@isti.cnr.it to change the configur... Leonardo Candela

Oct 29, 2018

07:16 PM Task #12798: Upgrade the oVirt cluster

dlib15x has been upgraded. Andrea Dell'Amico

06:38 PM Task #12798 (In Progress): Upgrade the oVirt cluster

Upgraded:
dlib19x
dlib18x
dlib16x
The upgrade of dlib15x just started. Andrea Dell'Amico

06:36 PM Task #12798 (Closed): Upgrade the oVirt cluster

The fix for the gluster leak has been released some weeks ago and it seems stable. Also, we are running out of memory... Andrea Dell'Amico

03:29 PM Upgrade #12772: D4Science Preprod Gateway upgrade to gCube 4.13.0

The following portlets are available on preprod1:
~~~
tabular-data-manager-2.20.0-4.13.0-173423
statistical-algo... Giancarlo Panichi

02:42 PM Upgrade #12772: D4Science Preprod Gateway upgrade to gCube 4.13.0

The Workspace Portlet built with gCube 4.13 at http://eticsbuild2.research-infrastructures.eu:8080/BuildReport/bdownl... Francesco Mangiacrapa

02:54 PM Task #12794 (Closed): Workspace - Download problem with some file extension

The workspace has some error with some file extension.
I have seen that when the .jar file and .R are downloaded th... Giancarlo Panichi

10:14 AM Task #12793 (Closed): DataMiner Service - Check the DataMiner Service configuration

Check the DataMiner service configuration in Preprod.
Currently if a computation is performed in preVRE it is not s... Giancarlo Panichi

10:01 AM Upgrade #12739 (In Progress): /gcube/preprod upgrade to gCube 4.13

Roberto Cirillo

10:01 AM Upgrade #12739 (Planned): /gcube/preprod upgrade to gCube 4.13

Roberto Cirillo

Oct 26, 2018

07:42 PM Task #12792: Apache Server - The response in servlets no longer works correctly

Hi @massimiliano.assante@isti.cnr.it , I think that in Preprod there is the old version of the Workspace Portlet, we ... Giancarlo Panichi

07:39 PM Task #12792: Apache Server - The response in servlets no longer works correctly

The workspace Download file servlet (called when you click download) works fine Massimiliano Assante

07:12 PM Task #12792: Apache Server - The response in servlets no longer works correctly

Did you try any other servlet?
Andrea Dell'Amico

04:44 PM Task #12792 (Closed): Apache Server - The response in servlets no longer works correctly

Upgrading Preprod from Nginx to Apache server the Response in servlets no longer works correctly.
I have encounter... Giancarlo Panichi

05:50 PM Task #12788: DMPoolManager - The dm-pool-manager-pre.d4science.org has problems when an algorithm is republished

Hi @ciro.formisano@eng.it , yes the republishing and updating of the algorithms is a requirement, and it has always w... Giancarlo Panichi

04:07 PM Task #12788: DMPoolManager - The dm-pool-manager-pre.d4science.org has problems when an algorithm is republished

I am not an expert on ansible. However I don't remember if the re-pubblication should have been supported. Are we sur... Ciro Formisano

03:54 PM Task #12788: DMPoolManager - The dm-pool-manager-pre.d4science.org has problems when an algorithm is republished

I tried to run ansible from the command line and I noticed these logs:
~~~
gcube@dm-pool-manager-pre:~/dataminer-... Giancarlo Panichi

11:46 AM Task #12788 (Closed): DMPoolManager - The dm-pool-manager-pre.d4science.org has problems when an algorithm is republished

The dm-pool-manager-pre.d4science.org has problems when an algorithm is republished.
Perhaps it might even be necess... Giancarlo Panichi

12:12 PM Task #12789 (Closed): DMPoolManger - Support Python 3.6

We need to support the installation of algorithms written with Python3.6.
For this it is necessary that in the DMPoo... Giancarlo Panichi

Oct 25, 2018

12:41 PM Task #12742: DataMiner - Support Python 3.6

Done. Andrea Dell'Amico

11:54 AM Task #12742: DataMiner - Support Python 3.6

Hi @andrea.dellamico@isti.cnr.it ,please install it also on dataminer1-pre
because currently StorageHub only runs on... Giancarlo Panichi

12:18 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28

The new VRE has been correctly disposed so I guess it isn't an expired problem.
I'm going to change this ticket to ... Roberto Cirillo

10:27 AM Upgrade #12772 (In Progress): D4Science Preprod Gateway upgrade to gCube 4.13.0

The portal bundle libraries built with gCube 4.13 have been installed Massimiliano Assante

10:25 AM Upgrade #12772 (Planned): D4Science Preprod Gateway upgrade to gCube 4.13.0

Massimiliano Assante

10:16 AM Upgrade #12772 (Completed): D4Science Preprod Gateway upgrade to gCube 4.13.0

Massimiliano Assante

10:19 AM Upgrade #12773 (Completed): D4Science Gateway upgrade to gCube 4.13.0

**Hook and theme to upgrade:**
* Login hook
* sobigdata-site-theme-6.3.3
* d4science site theme-6.4.0
* iMarine... Massimiliano Assante

Oct 24, 2018

07:07 PM Task #12742: DataMiner - Support Python 3.6

python 3.6 is installed on dataminer1-d-d4s.d4science.org, dataminer2-d-d4s.d4science.org, dataminer1-devnext.d4scien... Andrea Dell'Amico

02:07 PM Task #12742 (In Progress): DataMiner - Support Python 3.6

Andrea Dell'Amico

11:52 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28

TestVRE created on FARM, it will expire tomorrow. Now it is present under "deployed VREs" list as expected. Roberto Cirillo

11:41 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28

I'm going to create a test VRE on FARM that will expire after one day. In this way I can verify if the new VRE will ... Roberto Cirillo

Oct 23, 2018

06:07 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28

Roberto Cirillo wrote:
> I'm not the VREModeler owner and I don't know how it works but my suspect is that the missi... Massimiliano Assante

05:17 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28

I'm not the VREModeler owner and I don't know how it works but my suspect is that the missing VREs are simply expired... Roberto Cirillo

05:06 PM Incident #12756 (In Progress): ShareLatex on VRE CollabResearch crashes very often

I don't see anything strange on the service side. The *session expiring* error could be date related, is your worksta... Andrea Dell'Amico

04:50 PM Incident #12756 (Closed): ShareLatex on VRE CollabResearch crashes very often

Nell'ultima ora il sistema è andato in crash (per così dire) almeno dieci volte, ed ogni volta è stato necessario far... Carlo Meghini

Oct 22, 2018

04:59 PM Upgrade #12739: /gcube/preprod upgrade to gCube 4.13

**Hosting Nodes**
*WHN to upgrade*
* **(POSTPONED)** data1-d.d4science.net
* **(CNR) DONE** dataminer1-pre.d... Roberto Cirillo

03:44 PM Task #12527: Undeploy FARM/AquaMaps VRE

I'm trying to remove the GenericResources with SecondaryType: MetadataBrokerXSLT
but I'm not able to do that with re... Roberto Cirillo

03:22 PM Task #12527: Undeploy FARM/AquaMaps VRE

Accordingly with @fabio.sinibaldi@isti.cnr.it I'm going to open a new ticket for checking if the postgis db used by A... Roberto Cirillo

02:52 PM Task #12527 (In Progress): Undeploy FARM/AquaMaps VRE

The postGIS resource pointing to aquamapsgeomar is present only on aquamaps VRE so I'm going to drop it and the other... Roberto Cirillo

12:55 PM Task #12527: Undeploy FARM/AquaMaps VRE

We can get rid of all these resources, they are obsolete.
Just one thing, though : we should check whether the dat... Fabio Sinibaldi

12:32 PM Task #12527 (Feedback): Undeploy FARM/AquaMaps VRE

There are some resources deployed only in the aquamaps scope.
Can I definitively remove these resource from the infr... Roberto Cirillo

11:51 AM Task #12527: Undeploy FARM/AquaMaps VRE

The portlets below have been undeployed from the gateways and the cluster was restarted (one node at a time)
* da... Massimiliano Assante

11:30 AM Task #12527: Undeploy FARM/AquaMaps VRE

The FARM/AquaMaps VRE is not returned by the VRE Modeler service for the FARM VO, e.g. https://services.d4science.org... Massimiliano Assante

11:25 AM Task #12527 (In Progress): Undeploy FARM/AquaMaps VRE

Massimiliano Assante

10:51 AM Support #12747 (Closed): couchbase08 is not responding

Restarted by @tommaso.piccioli@isti.cnr.it now it seems to be ok Roberto Cirillo

09:49 AM Support #12747 (Closed): couchbase08 is not responding

All the check nagios are failing. Please could you check? Roberto Cirillo

09:48 AM Incident #12746 (Closed): geoserver.d4science.org outOfMemory

Roberto Cirillo

09:43 AM Incident #12746: geoserver.d4science.org outOfMemory

it was running with -Xms3072m -Xmx3072m heap space.
I'm going to restart the service Roberto Cirillo

09:42 AM Incident #12746 (Closed): geoserver.d4science.org outOfMemory

Roberto Cirillo