Incident #13002: Files corrupted on the WS - D4Science Infrastructure - D4science

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Incident #13002

closed

Files corrupted on the WS

Added by Gianpaolo Coro over 6 years ago. Updated over 6 years ago.

Status:

Closed

Priority:

Urgent

Assignee:

Roberto Cirillo

Category:

High-Throughput-Computing

Target version:

Data Processing

Start date:

Dec 07, 2018

Due date:

% Done:

100%

Estimated time:

Infrastructure:

Production

Description

Some files cannot be downloaded through the DM portlet

Workspace / Datasets / Multi-Image 3D Reconstruction Test Cases / Person.zip

https://services.d4science.org/data-miner-manager-1.9.0-4.13.0/dataminermanager/DownloadServlet/Person.zip?itemId=e4b575e2-9cfc-4ada-ab8b-85a3a940fafa&CURR_GROUP_ID=5398321

The file cannot be downloaded neither through the Workspace portlet.

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Updated by Lucio Lelii over 6 years ago

the link you pasted return a strange error not related to storagehub : javax.servlet.ServletException: Error retrieving gCubeUser in scope /d4science.research-infrastructures.eu/gCubeApps/RPrototypingLab: null

I'm going to check the file id directly

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Updated by Lucio Lelii over 6 years ago

Status changed from New to In Progress
Assignee changed from Lucio Lelii to Roberto Cirillo
% Done changed from 0 to 10

The id is not present in the Storage

Roberto can you check in Mongo DB ? :

data    "/Home/gianpaolo.coro/Workspace/Datasets/Multi-Image 3D Reconstruction Test Cases/Person.zip/jcr:content"
remotePath  "/Home/gianpaolo.coro/Workspace/Datasets/Multi-Image 3D Reconstruction Test Cases/Person.zip"
mimeType    "application/zip"
storageId   "5a6215ab1b9b060285bd4278"

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