Activity

From Nov 11, 2018 to Dec 10, 2018

Dec 10, 2018

07:23 PM Task #11522: Provide a cronjob for removing old access.log files: See https://support.d4science.org/projects/aginfraplut/wiki/GCore_based_services for the documentation on how to conf... Andrea Dell'Amico
10:33 AM Task #11522: Provide a cronjob for removing old access.log files: Again the same problem on collector-d4research and collector-openaire. This time I'm not going to remove the logs man... Roberto Cirillo
07:15 PM Task #12384 (Feedback): Provide a cronjob for restarting VREModeler service: The wiki entry is here: https://support.d4science.org/projects/aginfraplut/wiki/GCore_based_services . I also added a... Andrea Dell'Amico
07:04 PM Task #12384 (In Progress): Provide a cronjob for restarting VREModeler service: Andrea Dell'Amico
06:17 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: ForkysVRE restored Roberto Cirillo
05:08 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: EllinikaPsariaVRE restored. Roberto Cirillo
04:42 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: EMPHASIS VRE restored. Roberto Cirillo
03:51 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: D4STeam has been restored Roberto Cirillo
03:33 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: CollabResearch is back Roberto Cirillo
12:47 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: CWP_Secretariat is back Roberto Cirillo
12:29 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: CFE_DATA restored Roberto Cirillo
12:04 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: Aquamaps removed (it was still present on infra monitor) and Aquabiotech restored. Roberto Cirillo
11:15 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: AlieiaVRE is back. Roberto Cirillo
04:58 PM Incident #13013 (Closed): Upgrade the Messsages Portlet to gCube 4.13: The fix will be released with gCube 4.13.1 Francesco Mangiacrapa
04:38 PM Incident #13013: Upgrade the Messsages Portlet to gCube 4.13: Your analysts is correct can you release the fix on 4.13.1? Thank you Massimiliano Assante
03:32 PM Incident #13013 (Closed): Upgrade the Messsages Portlet to gCube 4.13: The Messages Portlet is not updated to gCube 4.13. We need to upgrade it.
The last build is available at http://et... Francesco Mangiacrapa
01:20 PM Incident #12894: Update of FSK plugin failed: Andrea Dell'Amico wrote:
> The plugin is installed everywhere.
Great! Thanks a lot! Lars Valentin
01:18 PM Incident #12894 (Closed): Update of FSK plugin failed: The plugin is installed everywhere.
Andrea Dell'Amico
01:08 PM Incident #12894: Update of FSK plugin failed: The installation of the plugin is ongoing. Andrea Dell'Amico
12:34 PM Incident #12894 (In Progress): Update of FSK plugin failed: Lars Valentin wrote:
> Hey Andrea,
>
> could you please point me to the parts where you check if any KNIME proces... Andrea Dell'Amico
12:17 PM Incident #12894: Update of FSK plugin failed: Hey Andrea,
could you please point me to the parts where you check if any KNIME process is running, before removin... Lars Valentin
12:15 PM Incident #12894 (Feedback): Update of FSK plugin failed: I changed the playbook and the cron job configuration. The plugin installation still fails:
~~~
eclipse.buildId=u... Andrea Dell'Amico

Dec 09, 2018

01:28 PM Incident #12894: Update of FSK plugin failed: Thank you Andrea,
since we have combined our repositories, `https://dl.bintray.com/silebat/fsklab_icpmf`
does in... Lars Valentin
12:36 PM Incident #12894: Update of FSK plugin failed: Here is the ansible knime role, anyway. I've not reworked it to supporto multiple knime versions yet.
Andrea Dell'Amico
12:31 PM Incident #12894: Update of FSK plugin failed: The daily update is performed by a cron job that runs a shell script:
~~~
#!/bin/bash
RETVAL=
RETVAL_WF=
DATE=... Andrea Dell'Amico
10:26 AM Incident #12894: Update of FSK plugin failed: Hi Andrea,
The problem was in the update site of FSK_Lab which cause problems in the cache of P2 repository of KNIME... ahmad swaid
01:23 PM Incident #13007: The maven disk is full and a first try to cleanup the space failed: Yes, the deleted items was in the trash.
I scheduled a "empty trash" activity, on a daily schedule it will check a... Tommaso Piccioli
12:38 PM Incident #13007: The maven disk is full and a first try to cleanup the space failed: Agree. At this point we should wait for the upgrade to a newer release. We'll try to work it out ASAP. Andrea Dell'Amico

Dec 07, 2018

06:31 PM Incident #13007: The maven disk is full and a first try to cleanup the space failed: I think the "empty trash" scheduled task should be added to our nexus. Roberto Cirillo
04:26 PM Incident #13007 (In Progress): The maven disk is full and a first try to cleanup the space failed: The file system check did not have any effect. There are ~20GB of free space right now, if I find a way to expand the... Andrea Dell'Amico
03:47 PM Incident #13007: The maven disk is full and a first try to cleanup the space failed: We brought down the server and I'm running a file system check on the maven data disk, it will take some time.
Andrea Dell'Amico
03:46 PM Incident #13007 (Closed): The maven disk is full and a first try to cleanup the space failed: @tommaso.piccioli@isti.cnr.it followed the procedure described here: https://support.sonatype.com/hc/en-us/articles... Andrea Dell'Amico
06:25 PM Upgrade #13010 (Completed): Infra-gateways third update to gCube 4.13.0: Massimiliano Assante
06:05 PM Upgrade #13010 (In Progress): Infra-gateways third update to gCube 4.13.0: Massimiliano Assante
05:54 PM Upgrade #13010 (Completed): Infra-gateways third update to gCube 4.13.0: This update features improvements and bug fixes on:
* statistical-algorithms-importer-1.13.1-4.13.0-174674
* wor... Massimiliano Assante
05:40 PM VM Creation #12989 (Closed): Please create a VM for new gCat Service: I just added the nagios check too. Andrea Dell'Amico
05:17 PM VM Creation #12989: Please create a VM for new gCat Service: Do I have to close the ticket, or do you want to leave it as is until you add the Nagios Check? Luca Frosini
05:16 PM VM Creation #12989: Please create a VM for new gCat Service: It seems working now. Thanks a lot Luca Frosini
05:15 PM VM Creation #12989: Please create a VM for new gCat Service: Luca Frosini wrote:
> @andrea.dellamico@isti.cnr.it I forget to ask to allow gcat.d4science.org host to be able to c... Andrea Dell'Amico
05:08 PM VM Creation #12989: Please create a VM for new gCat Service: The nagios check can only run GET or POST checks, at least the version that we run right now.
Andrea Dell'Amico
04:58 PM VM Creation #12989: Please create a VM for new gCat Service: Also
~~~
OPTIONS https://gcat.d4science.org/gcat/profiles
~~~
which should be faster Luca Frosini
04:57 PM VM Creation #12989: Please create a VM for new gCat Service: You can use this REST API for Nagis Check:
~~~
GET/HEAD https://gcat.d4science.org/gcat/profiles
~~~ Luca Frosini
04:49 PM VM Creation #12989: Please create a VM for new gCat Service: @andrea.dellamico@isti.cnr.it I forget to ask to allow gcat.d4science.org host to be able to connect to the postgres ... Luca Frosini
03:59 PM VM Creation #12989: Please create a VM for new gCat Service: I'm going to test it. Thank you Luca Frosini
03:43 PM VM Creation #12989 (Feedback): Please create a VM for new gCat Service: The service is up. Andrea Dell'Amico
04:27 PM Incident #13002 (Closed): Files corrupted on the WS: I have replaced the storageId with the correct one, It works now Lucio Lelii
04:15 PM Incident #13002: Files corrupted on the WS: The remotepath is present on MongoDB but the related id is the following: 5b1a6f7c02cadc2f6a3e0ad4 Roberto Cirillo
03:29 PM Incident #13002 (In Progress): Files corrupted on the WS: The id is not present in the Storage
Roberto can you check in Mongo DB ? :
~~~
data "/Home/gianpaolo.coro/Wor... Lucio Lelii
03:21 PM Incident #13002: Files corrupted on the WS: the link you pasted return a strange error not related to storagehub : javax.servlet.ServletException: Error retrievi... Lucio Lelii
11:10 AM Incident #13002 (Closed): Files corrupted on the WS: Some files cannot be downloaded through the DM portlet
Workspace / Datasets / Multi-Image 3D Reconstruction Test C... Gianpaolo Coro
03:44 PM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: ARDAG_Aquaculture is back Roberto Cirillo
11:40 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: > Pleasecould you check if all these VREs should be restored on VREManager? Maybe there are some VREs that have be... Massimiliano Assante
11:36 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: This is the list of all the VREs that are present only on infrastructure-monitor and that should be restored on VREMa... Roberto Cirillo
11:13 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: >
> Now I'm going to restore the VREs under FARM VO. what expiration date do you suggest?
Thanks, i suggest an e... Massimiliano Assante
11:09 AM Task #12252: VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: preVRE and Dorne VRE have been fixed properly.
Dorne was not present on ResourceManager internal state instead pre... Roberto Cirillo
10:02 AM Task #12252 (In Progress): VRE Modeler FARM VO reports only 12 VREs whereas they are circa 28: First, I'm going to fix the following VREs in preprod environment:
* preVRE
* Dorne Roberto Cirillo

Dec 06, 2018

06:49 PM VM Creation #12989 (In Progress): Please create a VM for new gCat Service: gcat.d4science.org running, to be provisioned. Tommaso Piccioli
10:28 AM VM Creation #12989: Please create a VM for new gCat Service: Andrea Dell'Amico wrote:
> Please add the vault file with the token into `ansible-playbooks/d4science-ghn-cluster/gr... Luca Frosini
05:07 PM Task #12990 (Closed): Thredds: the threddsServlet*.log files are never removed.: Done on all the instances. The log files are now located into `/home/gcube/tomcat/logs/thredds/`
Andrea Dell'Amico
04:41 PM Task #12990 (In Progress): Thredds: the threddsServlet*.log files are never removed.: Andrea Dell'Amico
03:28 PM Task #12927 (Closed): Thredds WMS AquaMaps configuration: The templates now reflect the manual changes of the thredds config files.
The mixed content problems cannot be solv... Andrea Dell'Amico
10:35 AM VM Creation #11771 (Closed): Please create a VM having access to prod authorization service: Luca Frosini

Dec 05, 2018

07:18 PM Task #12990: Thredds: the threddsServlet*.log files are never removed.: thredds uses log4j, the configuration is `WEB-INF/classes/log4j2.xml` and the `threddsServlet` part misses a `Default... Andrea Dell'Amico
07:17 PM Task #12990 (Closed): Thredds: the threddsServlet*.log files are never removed.: Also, it puts the logs into the data directory. Better move them into the tomcat logs one.
Andrea Dell'Amico
07:05 PM Task #12927 (Feedback): Thredds WMS AquaMaps configuration: The changes have been applied.
Andrea Dell'Amico
04:41 PM Task #12927 (In Progress): Thredds WMS AquaMaps configuration: Andrea Dell'Amico
06:59 PM VM Creation #12989: Please create a VM for new gCat Service: Please add the vault file with the token into `ansible-playbooks/d4science-ghn-cluster/group_vars/gcat_prod/vault-fil... Andrea Dell'Amico
05:54 PM VM Creation #12989: Please create a VM for new gCat Service: I have fixed the playbook of gcat service as suggested by @andrea.dellamico@isti.cnr.it Luca Frosini
03:28 PM VM Creation #12989: Please create a VM for new gCat Service: I already created the skeleton playbook for gcat service. Luca Frosini
03:17 PM VM Creation #12989 (Closed): Please create a VM for new gCat Service: gCat is the new gCube Catalogue Service (it will replace the old catalogue-ws).
For a certain period, we will have... Luca Frosini
04:23 PM VM Creation #11771: Please create a VM having access to prod authorization service: I was using an incomplete command. The right one is:
~~~
./run.sh smartexecutor-services.yml -i inventory/hosts.p... Luca Frosini
03:22 PM VM Creation #11771: Please create a VM having access to prod authorization service: Nope, the cause must be different. The nagios-related tasks have a `ignore_errors: True` entry.
Andrea Dell'Amico
03:19 PM VM Creation #11771: Please create a VM having access to prod authorization service: The playbook fail for me because I have no root access on "monitoring.research-infrastructures.eu".
It fails when th... Luca Frosini
03:14 PM VM Creation #11771: Please create a VM having access to prod authorization service: The correct playbook for the smart excutors is `smartexecutor-services.yml`. They were split some months ago, because... Andrea Dell'Amico
12:48 PM VM Creation #11771: Please create a VM having access to prod authorization service: I fixed the playbook and tried to launch the playbook which stop after few steps.
~~~
./run.sh smartgears-node.ym... Luca Frosini
10:48 AM VM Creation #11771: Please create a VM having access to prod authorization service: The error was related to duplicated and missing dependencies causing exceptions (the error was related to wrong scope... Luca Frosini
01:18 PM Task #12964: logback does not change its configuration at runtime: I tested a log level change on accounting-harvester.d4science.org and it worked.
Thanks a lot Luca Frosini
10:50 AM Incident #12978: Scoial Networking provide a '500 Internal Server Error' status code in certain contexts: @massimiliano.assante@isti.cnr.it please relate the ticket Luca Frosini
10:50 AM Incident #12978: Scoial Networking provide a '500 Internal Server Error' status code in certain contexts: So you have to fix the resources on IS Luca Frosini
09:54 AM Incident #12978 (Rejected): Scoial Networking provide a '500 Internal Server Error' status code in certain contexts: The listed VRE scopes belong to undeployed VREs, these no longer existing on the gateway but it could be that the sco... Massimiliano Assante
09:26 AM Incident #12978 (Rejected): Scoial Networking provide a '500 Internal Server Error' status code in certain contexts: The invoked REST API is:
~~~
http://socialnetworking1.d4science.org:80/social-networking-library-ws/rest/2/users/... Luca Frosini

Dec 04, 2018

06:38 PM VM Creation #11771: Please create a VM having access to prod authorization service: Yes please. Andrea Dell'Amico
05:37 PM VM Creation #11771: Please create a VM having access to prod authorization service: I checked the machine and the plugin is not working properly. I'm investigating the issue.
Apart from the issue, I j... Luca Frosini
06:33 PM Task #12599 (Feedback): Is it possible to install rJava on RStudioLab?: Now it's working for me on all the instances I have access to. Any feedback?
Andrea Dell'Amico
03:10 PM Task #12968 (Rejected): Add the javaIO plugin for Tiff if is missing: We need a different solution. Andrea Dell'Amico
02:26 PM Task #12968: Add the javaIO plugin for Tiff if is missing: Also, read the latest comments: https://bugs.java.com/bugdatabase/view_bug.do?bug_id=8156745 : not only it's unsuppor... Andrea Dell'Amico
12:44 PM Task #12968: Add the javaIO plugin for Tiff if is missing: The place should be this one: https://www.oracle.com/technetwork/java/install-jai-imageio-1-0-01-139659.html but ther... Andrea Dell'Amico
12:40 PM Task #12968: Add the javaIO plugin for Tiff if is missing: That library is so old that I don't find a way to download it...
Andrea Dell'Amico
10:12 AM Task #12968 (Rejected): Add the javaIO plugin for Tiff if is missing: About this Incident #12787
I released in production a Workspace utility to create the thumbnail (on the fly) of an... Francesco Mangiacrapa
02:58 PM Incident #12965: Error creating shared folder in workspace: Yes Emmanuel, we already planned to solve this type of issues on one of next releases Lucio Lelii
02:55 PM Incident #12965 (Closed): Error creating shared folder in workspace: Thanks Lucio, I confirm it works now. Maybe it would be good to add some rules to prevent user from using these speci... Emmanuel Blondel
12:16 PM Incident #12965: Error creating shared folder in workspace: Hi Emmanuel can you try now to share your folder ? I had to rename your folder replacing the "long dash" (that is not... Lucio Lelii

Dec 03, 2018

06:01 PM Incident #12965: Error creating shared folder in workspace: The path in my workspace is:
/Workspace/FAO Missions/TT 4 – 7th June 2018 Chaguanas - Trinidad – R Training course
... Emmanuel Blondel
03:03 PM Incident #12965: Error creating shared folder in workspace: Hi Emmanuel, I tried the same thing and it worked, can you please tell me the absolute path of the folder? Lucio Lelii
12:26 PM Incident #12965: Error creating shared folder in workspace: i'm the owner of the folder Emmanuel Blondel
12:24 PM Incident #12965: Error creating shared folder in workspace: https://services.d4science.org/group/d4science-services-gateway/workspace Emmanuel Blondel
12:04 PM Incident #12965: Error creating shared folder in workspace: Hi @emmanuel.blondel1@gmail.com, we need a bit of context.
Which gateway are you using?
Is the folder a subfolder... Pasquale Pagano
11:36 AM Incident #12965 (Closed): Error creating shared folder in workspace: I've tried to share a workspace folder with colleagues (Y. Laurent, M. Taconet), and I get an error (see attached scr... Emmanuel Blondel
12:32 PM Incident #12922 (Closed): Workspace get link not working: Francesco Mangiacrapa
12:32 PM Incident #12923 (Closed): Workspace public folders are shown as regular shared folders: Francesco Mangiacrapa
09:19 AM Task #12964: logback does not change its configuration at runtime: It sounds really good. Luca Frosini

Nov 30, 2018

09:28 PM Task #12964 (Closed): logback does not change its configuration at runtime: I added `scanPeriod="60 seconds"` to the logback template in the smartgears playbook.
The change must be provisione... Andrea Dell'Amico
09:25 PM Task #12964 (In Progress): logback does not change its configuration at runtime: It's a bug, introduced in version 1.1.7 and fixed in 1.1.13. The bug tracking is here: https://jira.qos.ch/browse/LOG... Andrea Dell'Amico
09:22 PM Task #12964 (Closed): logback does not change its configuration at runtime: It should reload its configuration ad fixed intervals, but it does not.
Andrea Dell'Amico
09:05 PM VM Creation #11771 (Feedback): Please create a VM having access to prod authorization service: The service has been deployed. I see no errors in the tomcat logs, can you check if it's working?
Andrea Dell'Amico
08:55 PM Task #12963 (Closed): Routinely restart the ldap service on the replicas: Cron job installed. Andrea Dell'Amico
08:50 PM Task #12963 (In Progress): Routinely restart the ldap service on the replicas: I'm adding the task that install a cron job to restart the service, at a different hour on the replicas with respect ... Andrea Dell'Amico
06:52 PM Task #12963 (Closed): Routinely restart the ldap service on the replicas: After some days of uptime, the nagios check starts failing even if the service seems to respond to the local client... Andrea Dell'Amico
06:43 PM Task #12827 (Closed): Configure CKAN to store .cache files (that are session info) in memory: All the servers have been reconfigured. Andrea Dell'Amico

Nov 23, 2018

10:09 PM Task #12806 (Feedback): Testing the new settings of the RAKIP infrastructure: Hi Leonardo,
as a developer of services, I have to prove that the outcame of my work is behaving as expected. Ther... Lars Valentin
04:03 PM Task #12806 (In Progress): Testing the new settings of the RAKIP infrastructure: Lars Valentin wrote:
> Hi @g.panichi@isti.cnr.it ,
>
> thanks a lot for helping me. Looks like the multicore use ... Leonardo Candela
03:29 PM Task #12806 (Closed): Testing the new settings of the RAKIP infrastructure: Hi @g.panichi@isti.cnr.it ,
thanks a lot for helping me. Looks like the multicore use does now behave as expected ... Lars Valentin
03:18 PM Task #12806: Testing the new settings of the RAKIP infrastructure: Sorry @lars.valentin@bfr.bund.de , I had not noticed the amount of files produced.
Well, then the execution of your ... Giancarlo Panichi
03:08 PM Task #12806: Testing the new settings of the RAKIP infrastructure: Hi @lars.valentin@bfr.bund.de , I tried your algorithm Dm15coresuse with the default parameter, and is actually using... Giancarlo Panichi
03:00 PM Task #12806: Testing the new settings of the RAKIP infrastructure: Hi @g.panichi@isti.cnr.it
looks like my previous message got lost while uploading.
Thank you for taking over! ... Lars Valentin
02:18 PM Task #12806: Testing the new settings of the RAKIP infrastructure: Hi @lars.valentin@bfr.bund.de , please could you give me the Equivalent Get Request that is given by the DataMiner wh... Giancarlo Panichi
11:48 AM Task #12806: Testing the new settings of the RAKIP infrastructure: I'm passing this activity to @g.panichi@isti.cnr.it, he knows dataminer much better than me. Andrea Dell'Amico
07:15 AM Task #12806: Testing the new settings of the RAKIP infrastructure: > They work properly, and they are related to the servers you are using.
>
> I cannot spend time staring at a bu... Lars Valentin
05:07 PM Task #12935: sdi-service: upgrade commons-codec library: Updated remote build against gcube 4.13 has been performed. Report available here : http://etics.esl.eng.it/etics-rep... Fabio Sinibaldi
04:56 PM Task #12935 (In Progress): sdi-service: upgrade commons-codec library: Roberto Cirillo
04:55 PM Task #12935 (Closed): sdi-service: upgrade commons-codec library: It's needed to upgrade the commons-codec library from 1.2 to 1.8 on sdi.d4science.org.
Roberto Cirillo
12:22 PM Task #12827: Configure CKAN to store .cache files (that are session info) in memory: I see that the sessions directory under /tmp is empty and I see CKAN sessions into the memcache data, so I guess the ... Andrea Dell'Amico
11:49 AM Task #12827: Configure CKAN to store .cache files (that are session info) in memory: Hi @andrea.dellamico@isti.cnr.it,
I just performed some tests in dev and the catalogue ckan-d seems to work fine.... Francesco Mangiacrapa
11:18 AM Incident #12923 (Feedback): Workspace public folders are shown as regular shared folders: The fix has been released on preoprod Francesco Mangiacrapa
11:17 AM Incident #12922 (Feedback): Workspace get link not working: The issue has been fixed and the patched Workspace deployed on preprod. Francesco Mangiacrapa

Nov 22, 2018

06:39 PM Task #12927: Thredds WMS AquaMaps configuration: The archive has been stored in Workspace :
* path : VRE Folders/gCube/Configuration files/THREDDS 4.6/customPalettes... Fabio Sinibaldi
05:03 PM Task #8935 (Closed): Delete Statistical Service from the VRE Modeler resource in all VOs: Statistical service removed as reported here: #12606 Roberto Cirillo
05:03 PM Task #8935 (In Progress): Delete Statistical Service from the VRE Modeler resource in all VOs: Roberto Cirillo
04:56 PM Task #12425 (Closed): Enable TLS/SSL on the mongodb clusters: Upgrade done. Roberto Cirillo
03:47 PM Task #12742 (Closed): DataMiner - Support Python 3.6: The DMPoolManager was released in gCube 4.13.
Now, it is possible to create algorithms for Python 3.6 specifically t... Giancarlo Panichi
03:37 PM Task #12789 (Closed): DMPoolManger - Support Python 3.6: The component has been released in gCube 4.13 see ticket #12440 Giancarlo Panichi
01:22 PM Task #11977 (Closed): Make the tagme service more reliable.: Andrea Dell'Amico
12:59 PM Task #11977: Make the tagme service more reliable.: The load balancer is already configured to use both tagme1 and tagme2 as tagme backends. tagme2 will be in use as soo... Andrea Dell'Amico
01:20 PM VM Creation #12930 (Closed): New TAGME instance at GARR-PA1: The VM has been provisioned and it is active. Andrea Dell'Amico
12:52 PM VM Creation #12930 (In Progress): New TAGME instance at GARR-PA1: hostname is tagme2.garr.d4science.org. The provisioning is running. Andrea Dell'Amico
12:50 PM VM Creation #12930 (Closed): New TAGME instance at GARR-PA1: So that we run two identical instances. Andrea Dell'Amico
12:28 PM Task #11976 (Closed): New load balancer for the tagme service: Done. Andrea Dell'Amico
11:35 AM Upgrade #12738 (Completed): D4Science Infrastructure Upgrade to gCube 4.13.0: Roberto Cirillo
10:58 AM Incident #12923 (In Progress): Workspace public folders are shown as regular shared folders: Francesco Mangiacrapa
10:33 AM Upgrade #12772 (Completed): D4Science Preprod Gateway upgrade to gCube 4.13.0: Massimiliano Assante
10:00 AM Upgrade #12772: D4Science Preprod Gateway upgrade to gCube 4.13.0: can this ticket be closed? Roberto Cirillo
10:30 AM Upgrade #12773 (Completed): D4Science Gateway upgrade to gCube 4.13.0: Massimiliano Assante
10:30 AM Upgrade #12773 (In Progress): D4Science Gateway upgrade to gCube 4.13.0: Massimiliano Assante
10:00 AM Upgrade #12773: D4Science Gateway upgrade to gCube 4.13.0: Can this ticket be closed? Roberto Cirillo

Nov 21, 2018

07:06 PM Task #12927 (Closed): Thredds WMS AquaMaps configuration: We need to modify provisioning tasks in order to satisfy some AquaMaps custom WMS configuration. The following operat... Fabio Sinibaldi
07:04 PM Task #11976: New load balancer for the tagme service: Tomorrow I'll change the DNS entry. Andrea Dell'Amico
07:03 PM Task #11976: New load balancer for the tagme service: Without rate limiting. I inserted the above URLs inside the haproxy configuration as a reference, but I would not act... Andrea Dell'Amico
01:43 PM Task #11976 (In Progress): New load balancer for the tagme service: Andrea Dell'Amico
07:04 PM VM Creation #11975 (Closed): New TAGME instance at GARR: Andrea Dell'Amico
01:42 PM VM Creation #11975 (Feedback): New TAGME instance at GARR: Andrea Dell'Amico
12:29 AM VM Creation #11975: New TAGME instance at GARR: The tagme instance is working, it seems: I succesfully got results using the nagios URLs checks.
We can do some more... Andrea Dell'Amico
06:21 PM Incident #12925: geojsonio R package is not installed on all R instances: Great, thanks a lot, it works now. Emmanuel Blondel
05:41 PM Incident #12925 (Closed): geojsonio R package is not installed on all R instances: The additional repository has been added, and the `geojsonio` reinstalled everywhere.
Andrea Dell'Amico
04:25 PM Incident #12925: geojsonio R package is not installed on all R instances: The latest version of the package depends on a development library that's not part of the system distribution. I'm ad... Andrea Dell'Amico
03:38 PM Incident #12925: geojsonio R package is not installed on all R instances: It is true it seems that after the last update the synchronization of the R packages does not work on some machines. ... Giancarlo Panichi
03:08 PM Incident #12925: geojsonio R package is not installed on all R instances: indeed it should, but apparently it is not on all instances. The log extract was picked up from Dataminer. Emmanuel Blondel
03:05 PM Incident #12925 (In Progress): geojsonio R package is not installed on all R instances: Ok I do a check, however this package R should already be installed. Giancarlo Panichi
02:51 PM Incident #12925 (Closed): geojsonio R package is not installed on all R instances: Running the GRSF_admin algorithm BBoxunion #12901, the process fails sometimes reporting this log:
``
Loading req... Emmanuel Blondel
04:25 PM Task #12921 (Closed): RStudio - Does not work correctly on some nodes: OK. The state has been cleaned properly. I'm going to close this ticket. Roberto Cirillo
04:09 PM Task #12921: RStudio - Does not work correctly on some nodes: Ok, now it works on ip-90-147-167-3.ct1.garrservices.it for me. Giancarlo Panichi
04:02 PM Task #12921: RStudio - Does not work correctly on some nodes: Now the scopes are ok. Please @g.panichi@isti.cnr.it Could you repeat the test on ip-90-147-167-3.ct1.garrservices.it? Roberto Cirillo
03:53 PM Task #12921: RStudio - Does not work correctly on some nodes: I just run the playbook successfully on all the GARR rstudio servers, this way:
~~~
./run.sh rstudio.yml -i inven... Andrea Dell'Amico
03:42 PM Task #12921: RStudio - Does not work correctly on some nodes: It cannot be a ssh problem. I'm able to access in ssh as root and as gcube but when I run the playbook, I've that err... Roberto Cirillo
03:35 PM Task #12921: RStudio - Does not work correctly on some nodes: It seems something transient, I can access and I see you have a shell on that VM. Andrea Dell'Amico
03:31 PM Task #12921: RStudio - Does not work correctly on some nodes: Not so easy, I've the following error when run the playbook:
~~~
fatal: [ip-90-147-167-3.ct1.garrservices.it]: UN... Roberto Cirillo
03:29 PM Task #12921: RStudio - Does not work correctly on some nodes: Fine by me. To cleanup the duplicate scopes entries, you can run the playbook using the token and disabiling the merg... Andrea Dell'Amico
03:21 PM Task #12921 (In Progress): RStudio - Does not work correctly on some nodes: I'm going to run the playbook first on ip-90-147-167-3 if all will be successful, I'm going to run it on every garr i... Roberto Cirillo
02:31 PM Task #12921: RStudio - Does not work correctly on some nodes: There are two problem on garr vms:
The first one is the state, verified on ip-90-147-167-3;
The second one is the ... Roberto Cirillo
01:01 PM Task #12921: RStudio - Does not work correctly on some nodes: The playbook run with the same parameters everywhere, I don't really know why some scopes are discarded. Isn't there ... Andrea Dell'Amico
12:50 PM Task #12921: RStudio - Does not work correctly on some nodes: The problem here seems to be the same verified yesterday on some dataminer instances @garr . The call is rejected bec... Roberto Cirillo
12:16 PM Task #12921 (Closed): RStudio - Does not work correctly on some nodes: RStudio does not work correctly on some nodes of the GARR:
~~~
http://ip-90-147-167-3.ct1.garrservices.it/r-conne... Giancarlo Panichi
03:41 PM Incident #12926 (Closed): https://tunaatlas.d4science.org/ is broken (503 Service Unavailable): It's not a valid URL and it never was. The valid ones are:
https://tunaatlas.d4science.org/geoserver
https://tuna... Andrea Dell'Amico
03:08 PM Incident #12926 (Closed): https://tunaatlas.d4science.org/ is broken (503 Service Unavailable): @fabio.sinibaldi@isti.cnr.it may have more information about this service. Massimiliano Assante
03:11 PM Incident #12922 (In Progress): Workspace get link not working: Francesco Mangiacrapa
12:28 PM Incident #12922 (Closed): Workspace get link not working: Massimiliano Assante
03:01 PM Support #12901 (Closed): Impossible to publish a Dataminer algorithm: There was simply a configuration problem due most likely to the last update of the infrastructure.
However, in your ... Giancarlo Panichi
02:48 PM Support #12901: Impossible to publish a Dataminer algorithm: OK, can you please explain what was the problem? because so far I never been able to publish an algorithm alone, each... Emmanuel Blondel
11:52 AM Support #12901: Impossible to publish a Dataminer algorithm: Hi @emmanuel.blondel1@gmail.com , the problem has been solved, now your algorithm is published correctly:
* https:... Giancarlo Panichi
01:43 PM Task #11977 (In Progress): Make the tagme service more reliable.: Andrea Dell'Amico
01:28 PM Task #12806: Testing the new settings of the RAKIP infrastructure: Lars Valentin wrote:
>
> Unfortunately, I still have no feedback at all by the links you provided me.
>
> I ne... Andrea Dell'Amico
07:07 AM Task #12806: Testing the new settings of the RAKIP infrastructure: Hey @andrea.dellamico@isti.cnr.it ,
the new FSK version was installed fine and is running.
Unfortunately, I st... Lars Valentin
12:48 PM Incident #12923 (Closed): Workspace public folders are shown as regular shared folders: In the previous version the public folders were displayed in Blue (see attached image) now they are displayed (wrong... Massimiliano Assante

Nov 20, 2018

07:46 PM Support #12901: Impossible to publish a Dataminer algorithm: For escaping double quotes, SAI doesn't allow it: ``Error Default: Attention character " is not allowed``, although m... Emmanuel Blondel
07:38 PM Support #12901: Impossible to publish a Dataminer algorithm: With single quote, i could save/publish the algorithm (although i'm not guaranteed that the business logic is working... Emmanuel Blondel
11:45 AM Support #12901 (Feedback): Impossible to publish a Dataminer algorithm: Hi @emmanuel.blondel1@gmail.com, the problem is that you are using double quotes in the declaration of default values... Giancarlo Panichi
07:44 PM Task #12827: Configure CKAN to store .cache files (that are session info) in memory: Functionality active in dev. The variable
~~~
ckan_memcache_sessions: True
~~~
must be created under group_va... Andrea Dell'Amico
06:59 PM Task #12827 (In Progress): Configure CKAN to store .cache files (that are session info) in memory: Going to reconfigure the dev instance.
Andrea Dell'Amico
06:36 PM VM Creation #11975 (In Progress): New TAGME instance at GARR: VM at GARR-CT1 is up as tagme1.garr.d4science.org.
I'm collecting the tagme war files and the local data so that we... Andrea Dell'Amico
05:54 PM Incident #12915 (Closed): Random authorization error when invoking DM: Giancarlo Panichi
05:54 PM Incident #12915 (Resolved): Random authorization error when invoking DM: Giancarlo Panichi
05:45 PM Incident #12915 (In Progress): Random authorization error when invoking DM: @roberto.cirillo@isti.cnr.it has canceled the status of the services and now these machines are back to work properly. Giancarlo Panichi
05:29 PM Incident #12915: Random authorization error when invoking DM: I did some tests and the machines are these:
~~~
http://dm-192-168-100-3.garr.d4science.org/
http://dm-192-168-1... Giancarlo Panichi
04:55 PM Incident #12915 (Closed): Random authorization error when invoking DM: Randomly, DataMiner cannot be contacted because it reports an authorization error, which prevents the service to be i... Gianpaolo Coro
05:41 PM Incident #12912 (Closed): Issue when downloading file from the DM DataSpace portlet: This problem was due to the firewall that did not allow the ssl communications.
Now everything works correctly.
So ... Giancarlo Panichi
12:01 PM Incident #12912 (Closed): Issue when downloading file from the DM DataSpace portlet: The Download button of the DM DataSpace does not work. It produces an error like:
~~~
javax.servlet.ServletExcept... Gianpaolo Coro
04:49 PM Upgrade #12738 (In Progress): D4Science Infrastructure Upgrade to gCube 4.13.0: Roberto Cirillo
04:49 PM Upgrade #12738 (Planned): D4Science Infrastructure Upgrade to gCube 4.13.0: Roberto Cirillo
12:14 PM VRE #12913 (Removed): gCubeApps/ICOS_ETC VRE Removal: The VRE will be undeployed next week Massimiliano Assante
12:09 PM VRE #12344 (Released): AlienAndInvasiveSpecies VRE: Massimiliano Assante
12:08 PM VRE #12344 (Available): AlienAndInvasiveSpecies VRE: Massimiliano Assante
10:15 AM Task #12444 (Closed): Enable TLS/SSL on the mongodb production cluster: Roberto Cirillo
10:11 AM Upgrade #12868 (Completed): FARM VO upgrade to gCube 4.13: Roberto Cirillo
10:10 AM Upgrade #12867 (Completed): gCubeApps VO upgrade to gCube 4.13: Roberto Cirillo

Nov 19, 2018

07:04 PM Upgrade #12865 (Completed): D4Science Root VO upgrade to gCube 4.13: Roberto Cirillo
02:29 PM Upgrade #12865 (In Progress): D4Science Root VO upgrade to gCube 4.13: Roberto Cirillo
06:41 PM Incident #12896 (Closed): GRSF_Admin - RStudio unavailable: Andrea Dell'Amico
10:59 AM Incident #12896 (Resolved): GRSF_Admin - RStudio unavailable: Thank you, it works Emmanuel Blondel
10:46 AM Incident #12896: GRSF_Admin - RStudio unavailable: @emmanuel.blondel1@gmail.com now your user is working on GRSF_Admin VRE.
Please could you check? Roberto Cirillo
10:10 AM Incident #12896: GRSF_Admin - RStudio unavailable: Seems to be a hostname problem on the following garr VM: ip-90-147-167-29.ct1.garrservices.it
The /etc/hostname fi... Roberto Cirillo
09:46 AM Incident #12896 (In Progress): GRSF_Admin - RStudio unavailable: Roberto Cirillo
09:10 AM Incident #12896 (Closed): GRSF_Admin - RStudio unavailable: ``
Error (400) : this resource cannot process this request because it is malformed
Stacktrace:
org.gcube.smartgear... Emmanuel Blondel
06:36 PM Support #12901 (Closed): Impossible to publish a Dataminer algorithm: I've tried to publish an algorithm in SAI, but I get an error message with logs:
``
An error occurred while deplo... Emmanuel Blondel
04:33 PM Upgrade #12869 (Completed): D4Research VO upgrade to gCube 4.13: Roberto Cirillo
02:30 PM Upgrade #12869 (In Progress): D4Research VO upgrade to gCube 4.13: Roberto Cirillo
02:29 PM Upgrade #12868 (In Progress): FARM VO upgrade to gCube 4.13: Roberto Cirillo
02:29 PM Upgrade #12867 (In Progress): gCubeApps VO upgrade to gCube 4.13: Roberto Cirillo

Nov 16, 2018

04:43 PM Incident #12894: Update of FSK plugin failed: Thank you Andrea for trying. I reported your findings to our developers and they seem to have an idea why it does not... Lars Valentin
01:20 PM Incident #12894: Update of FSK plugin failed: The installation still fails:
~~~
!SESSION 2018-11-16 13:17:40.660 ----------------------------------------------... Andrea Dell'Amico
01:15 PM Incident #12894 (In Progress): Update of FSK plugin failed: Andrea Dell'Amico
09:39 AM Incident #12894 (Closed): Update of FSK plugin failed: Hello Andrea,
there is at the moment no KNIME FSKlab plugin installed in the DataMiner.
I am sure this was caus... Lars Valentin
03:06 PM Support #12831 (Closed): delete accounts on GEMex: Massimiliano Assante
03:00 PM Support #12831 (In Progress): delete accounts on GEMex: Massimiliano Assante
10:55 AM Upgrade #12869 (Planned): D4Research VO upgrade to gCube 4.13: Roberto Cirillo
10:52 AM Upgrade #12868 (Planned): FARM VO upgrade to gCube 4.13: Roberto Cirillo
10:52 AM Upgrade #12867 (Planned): gCubeApps VO upgrade to gCube 4.13: Roberto Cirillo
10:10 AM Upgrade #12865 (Planned): D4Science Root VO upgrade to gCube 4.13: Roberto Cirillo
09:37 AM Task #11821 (Closed): Ansible: Provide a new role for storageHub webapp: Tested in preproduction. the new parameter has been added properly Roberto Cirillo

Nov 15, 2018

11:49 AM Task #12884 (Closed): AlienAndInvasiveSpecies : Geonetwork Resource: Roberto and Fabio don't worry about above exceptions... simply you may ignore it.
They are generated from deprecated... Francesco Mangiacrapa
09:59 AM Task #12884 (Closed): AlienAndInvasiveSpecies : Geonetwork Resource: I've seen the following exception on portal log:
~~~
2018-11-15 08:48:04,816 INFO server.GCubeGeoExplorerServlet... Roberto Cirillo

Nov 14, 2018

05:32 PM Task #11450 (Closed): Install Knime 3.5: I think we have 3.6.1 already installed and can close the ticket? https://support.d4science.org/issues/12579 Lars Valentin
11:14 AM VM Creation #12863 (Closed): Create a new VM as data1.d4science.org to release the URI-Resolver REST version: The URI-Resolver has been installed correctly. It works (e.g at http://data1-p.d4science.org/info). Thanks Francesco Mangiacrapa

Nov 13, 2018

06:37 PM VM Creation #12863 (Feedback): Create a new VM as data1.d4science.org to release the URI-Resolver REST version: The uri-resolver has also been installed. Can you check? Andrea Dell'Amico
06:21 PM VM Creation #12863: Create a new VM as data1.d4science.org to release the URI-Resolver REST version: @andrea.dellamico@isti.cnr.it and @tommaso.piccioli@isti.cnr.it many thanks.
The uri-resolver component is searcha... Francesco Mangiacrapa
05:35 PM VM Creation #12863: Create a new VM as data1.d4science.org to release the URI-Resolver REST version: The VM has been provisioned in all its components but the uri-resolver. Waiting for the maven coordinates.
Andrea Dell'Amico
05:03 PM VM Creation #12863: Create a new VM as data1.d4science.org to release the URI-Resolver REST version: @francesco.mangiacrapa@isti.cnr.it Where do I can find the URI resolver artifact? We do not have an ansible role for ... Andrea Dell'Amico
11:22 AM VM Creation #12863 (In Progress): Create a new VM as data1.d4science.org to release the URI-Resolver REST version: data1-p.d4science.org created as requested, to be provisioned. Tommaso Piccioli
06:36 PM Task #12871 (Closed): Create ansible role to install the URI resolver.: Andrea Dell'Amico
06:35 PM Task #12871 (In Progress): Create ansible role to install the URI resolver.: Andrea Dell'Amico
06:29 PM Task #12871 (Closed): Create ansible role to install the URI resolver.: Maven coordinates:
The Maven coordinates are:
~~~
<groupId>org.gcube.data.transfer</groupId>
<artifactId>... Andrea Dell'Amico
05:34 PM Task #12835 (Closed): Backup support for openrefine.aginfra.d4science.org: Tommaso Piccioli
02:51 PM Incident #12866 (Closed): Etics doesn't build since 9th November: build process on the building machine was blocked and I restarted it. New results should be available in few hours Gabriele Giammatteo
10:42 AM Incident #12866 (Closed): Etics doesn't build since 9th November: The last etics build of gCube 4.13 has been performed on Friday 9 November as showed here:
http://eticsbuild2.rese... Roberto Cirillo
12:11 PM Task #12682 (Closed): Add the CKAN Catalogue to the French Tropical Tuna Atlas VRE: Francesco Mangiacrapa
12:10 PM Upgrade #12869: D4Research VO upgrade to gCube 4.13: **Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** dm-pool-manager-proto.d4science.org
* **(CNR) DONE** spd... Roberto Cirillo
12:04 PM Upgrade #12869 (Completed): D4Research VO upgrade to gCube 4.13: Roberto Cirillo
12:02 PM Upgrade #12868: FARM VO upgrade to gCube 4.13: **Hosting Nodes**

*WHN to upgrade*
* **(CNR) DONE** dm-pool-manager-proto.d4science.org
* **(CNR) DONE**... Roberto Cirillo
11:33 AM Upgrade #12868 (Completed): FARM VO upgrade to gCube 4.13: Roberto Cirillo
11:24 AM Upgrade #12867: gCubeApps VO upgrade to gCube 4.13: **Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** dm-pool-manager-proto.d4science.org
* **(CNR) DONE** ... Roberto Cirillo
11:04 AM Upgrade #12867 (Completed): gCubeApps VO upgrade to gCube 4.13: Roberto Cirillo
10:17 AM Support #12864 (In Progress): Nagios down: Nagios restarted, now I'm searching the cause of the down. Tommaso Piccioli
09:56 AM Support #12864 (Closed): Nagios down: If I try to check the service alert, I've a message error:
~~~
Whoops!
Error: Could not read host and service st... Roberto Cirillo
10:15 AM Upgrade #12865: D4Science Root VO upgrade to gCube 4.13: **HostingNode**
*GHN to upgrade*
* **(POSTPONED)** all enabling services (IS-Collector, IS-Registry): upgrade a... Roberto Cirillo
10:03 AM Upgrade #12865 (Completed): D4Science Root VO upgrade to gCube 4.13: Roberto Cirillo

Nov 12, 2018

06:58 PM VM Creation #12863: Create a new VM as data1.d4science.org to release the URI-Resolver REST version: OK. So stand alone right now, under the load balancer when the new uri-resolver and the other apps can live with smar... Andrea Dell'Amico
06:41 PM VM Creation #12863: Create a new VM as data1.d4science.org to release the URI-Resolver REST version: Andrea Dell'Amico wrote:
> Ehm. The VM already exists, it was created to test the smartgears based uri-resolver. Do ... Francesco Mangiacrapa
06:16 PM VM Creation #12863: Create a new VM as data1.d4science.org to release the URI-Resolver REST version: Ehm. The VM already exists, it was created to test the smartgears based uri-resolver. Do you really need a new one?
Andrea Dell'Amico
06:13 PM VM Creation #12863 (Closed): Create a new VM as data1.d4science.org to release the URI-Resolver REST version: Francesco Mangiacrapa
05:54 PM Incident #10095 (Closed): Workspace: a .dms strange file is returned when uploading files by Safari: I investigated the issue and tried to fix it but unfortunately I can't because the "issue" seems to be related to GWT... Francesco Mangiacrapa
10:27 AM Task #12789: DMPoolManger - Support Python 3.6: The tests have been successful, everything works correctly.
The support to Python 3.6 will be released in gCube 4.13... Giancarlo Panichi
10:17 AM Task #11522: Provide a cronjob for removing old access.log files: Right now, I've removed manually the access log from node24.p.d4science and collector-d4research.d4science.org
Pl... Roberto Cirillo

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