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From Dec 10, 2017 to Jan 08, 2018

Jan 08, 2018

09:57 PM Task #10829: Workspace shared folder error
Thank you @costantino.perciante@isti.cnr.it, now I can have access to my workspace. Maybe the folder named 'Data Mini... Gerasimos Antzoulatos
09:16 PM Task #10829: Workspace shared folder error
My ws is up and running! Thx @costantino.perciante@isti.cnr.it Denis Pyriochos
05:57 PM Task #10829 (Feedback): Workspace shared folder error
@denispyr@i2s.gr and @gantzoulatos@i2s.gr I think I fixed your workspaces. Please check them out
It seems there is... Costantino Perciante
11:39 AM Task #10829 (Closed): Workspace shared folder error
Costantino Perciante
04:33 PM Task #10813 (Closed): Make the new Support Vector Machines models available to the BiodiversityLab and ScalableDataMining VREs
Paolo Scarponi
04:33 PM Task #10813: Make the new Support Vector Machines models available to the BiodiversityLab and ScalableDataMining VREs
Thank you @roberto.cirillo@isti.cnr.it, now the two algorithms are available on both the requested VREs. Paolo Scarponi
04:28 PM Task #10813: Make the new Support Vector Machines models available to the BiodiversityLab and ScalableDataMining VREs
The resources have been added to the ScalableDataMining VRE as requested Roberto Cirillo
04:08 PM Task #10813 (In Progress): Make the new Support Vector Machines models available to the BiodiversityLab and ScalableDataMining VREs
The models are now available in BiodiversityLab, as for the ScalableDataMining environment I would ask @roberto.ciril... Paolo Scarponi
03:09 PM Task #10777 (Closed): Some files cannot be downloaded from the WS
Pasquale Pagano
03:04 PM Task #10826: CPU vulnerability
This is not an incident. It is a task that we need to perform to deal with an issue of the processors. Pasquale Pagano
02:28 PM Task #8442 (Closed): Authorization Service to update : auth@node7.d.d4science.research-infrastructures.eu
Roberto Cirillo
11:41 AM Incident #10821 (Closed): Cannot access workspace
We are going to investigate on it. Please look the related ticket for fixes Costantino Perciante
11:36 AM 3rdPartyApplication Support #10643 (Authorised): Regional Data Collection Application Registration
Dear Konstantinos,
your application has been authorised, please find the client id and client secret in the workspac... Massimiliano Assante
11:01 AM 3rdPartyApplication Support #10643: Regional Data Collection Application Registration
Hi Konstantinos,
the logo you provided is of the BlueBRIDGE Project, you should provide us with the specific one for... Massimiliano Assante

Jan 05, 2018

04:38 PM Task #10826: CPU vulnerability
These are our server CPU types:
~~~
dlib14x Manufacturer: AMD Version: Quad-Core AMD Opteron(tm) Processor... Tommaso Piccioli
04:36 PM Task #10826 (Closed): CPU vulnerability
See also:
https://googleprojectzero.blogspot.it/2018/01/reading-privileged-memory-with-side.html Tommaso Piccioli

Jan 04, 2018

07:45 PM Incident #10821: Cannot access workspace
Thanks Massimiliano! Gerasimos Antzoulatos
02:11 PM Incident #10821: Cannot access workspace
sure we can Gerasimos, we're working on fixing your problem too. Massimiliano Assante
04:36 PM Task #10825 (Closed): Refactor the ansible roles and playbooks to remove some complexity
What I want to achieve:
* Add roles dependencies to the roles themselves, without relying on booleans to activate ... Andrea Dell'Amico
04:20 PM Task #10685 (Closed): Add new cronjob on accounting-aggregator
Andrea Dell'Amico
04:05 PM Task #7356 (Closed): Please check HA Load Balancer on preprod
Andrea Dell'Amico
02:49 PM Incident #10823 (Closed): social.isti.cnr.it TLS error with latest Firefox version
It works also with Firefox on Mac, Firefox Quantum, 57.0.3 Pasquale Pagano
01:53 PM Incident #10823 (Feedback): social.isti.cnr.it TLS error with latest Firefox version
It should be fixed. I tested with the latest firefox Andrea Dell'Amico
01:32 PM Incident #10823 (In Progress): social.isti.cnr.it TLS error with latest Firefox version
Yes, it's the same problem. A more modern apache is needed, I'm going to install it. Some downtime is expected.
 Andrea Dell'Amico
12:39 PM Incident #10823 (Closed): social.isti.cnr.it TLS error with latest Firefox version
Seems the same of the Incident #10006, however here we have an old Liferay and Tomcat 6 version with (afaik) an apach... Massimiliano Assante
01:53 PM Task #10816 (Closed): TLS Error on services.d4science.org when accessed by Firefox
Andrea Dell'Amico

Jan 03, 2018

08:53 PM Incident #10821: Cannot access workspace
Dear all, have a nice new year!!!
I also noticed yesterday evening that I have the same problem with my workspace.... Gerasimos Antzoulatos
05:01 PM Incident #10821: Cannot access workspace
I confirm that there's an issue with your workspace. Costantino will look into it as soon as he gets back to work. Massimiliano Assante
03:26 PM Incident #10821: Cannot access workspace
I don't recall using it since the Functional Testing of gcube 4.8, when I updated the tests in gCube VRE Folder Denis Pyriochos
03:16 PM Incident #10821: Cannot access workspace
The issue seems to be for you user only as the other workspaces work, did you do any operation on the workspace latel... Massimiliano Assante
02:42 PM Incident #10821: Cannot access workspace
Hey Massi. Yes, it is still the same. Denis Pyriochos
01:51 PM Incident #10821 (In Progress): Cannot access workspace
Hello Denys do you still experience the issue? Massimiliano Assante
01:26 PM Incident #10821 (Closed): Cannot access workspace
Trying to access my Workspace (https://bluebridge.d4science.org/group/bluebridge-gateway/workspace) I get the error m... Denis Pyriochos
07:18 PM Task #9213: enable calDAV authentication on D4Science Gateways
Andrea Dell'Amico wrote:
> I've fixed a discrepancy in the web server and haproxy versions between the preprod and t... Andrea Dell'Amico
07:03 PM Task #9213 (Closed): enable calDAV authentication on D4Science Gateways
great! Massimiliano Assante

Jan 02, 2018

03:21 PM Task #10816 (Feedback): TLS Error on services.d4science.org when accessed by Firefox
It seems a openssl bug. Why it started showing now I've yet to understand. I worked around it for the time being and ... Andrea Dell'Amico
02:57 PM Task #10816 (In Progress): TLS Error on services.d4science.org when accessed by Firefox
Luca Frosini
02:56 PM Task #10816 (Closed): TLS Error on services.d4science.org when accessed by Firefox
Luca Frosini
02:19 PM Task #10816 (In Progress): TLS Error on services.d4science.org when accessed by Firefox
I'm investigating the issue. I do not have a clue yet, the same exact configuration is working on the dev and preprod... Andrea Dell'Amico
01:59 PM Task #10816 (Closed): TLS Error on services.d4science.org when accessed by Firefox
Portals hosted in services.d4science.org cannot be accessed with Firefox Browser. Reported error message is :
"An... Fabio Sinibaldi
02:56 PM Support #10817 (Closed): Infrastructure gateways TLS error with Firefox
Luca Frosini
02:54 PM Support #10817 (Closed): Infrastructure gateways TLS error with Firefox
Luca Frosini

Dec 29, 2017

06:19 PM Task #9213 (Feedback): enable calDAV authentication on D4Science Gateways
I've fixed a discrepancy in the web server and haproxy versions between the preprod and the production servers. Now t... Andrea Dell'Amico
12:29 PM 3rdPartyApplication Support #9977: Ariadne integration. OAuth 2.0
Cannot authorize Ariadne now but pc Ponchio is authorized with the url you provided. Puoi sviluppare con quello. Massimiliano Assante

Dec 28, 2017

05:07 PM 3rdPartyApplication Support #9977: Ariadne integration. OAuth 2.0
Ciao, ho un problema col redirect url:
se uso http://ariadne1.isti.cnr.it mi dice che deve essere un https://
>... Federico Ponchio

Dec 22, 2017

04:57 PM Task #10814 (Closed): Please Deploy new document-store-lib-accounting-service (1.2.0-SNAPSHOT) on dev nodes to start to test it
Luca Frosini
04:53 PM Task #10813 (Closed): Make the new Support Vector Machines models available to the BiodiversityLab and ScalableDataMining VREs
The following (completely new) algorithms will substitute the previous SVM processes for which I found several bugs:
... Gianpaolo Coro
02:46 PM Incident #10791 (Closed): php session files on wiki.d4science.org are filling up the disk
I added a cron job that cleanup the empty session files and the ones older than three days.
Some space should be mad... Andrea Dell'Amico
11:57 AM Incident #10791 (Closed): php session files on wiki.d4science.org are filling up the disk
They are never removed, we need a script to cleanup the old files.
 Andrea Dell'Amico
01:52 PM Task #10748 (Closed): Reinstall 2 GARR dataminer instances
The two dataminer have been added back to the load balancer.
 Andrea Dell'Amico
11:27 AM VM Creation #10790 (Closed): Catalogue-ws: please create a VM for it in preprod
Costantino Perciante

Dec 21, 2017

08:30 PM Task #10666 (Closed): DataMiner - Install Eartrack software for support DataMiner algorithms
I don't see a difference between this ticket and #10653, I'm closing this one. Andrea Dell'Amico
07:17 PM Task #10666 (In Progress): DataMiner - Install Eartrack software for support DataMiner algorithms
On a second look, it should be useful to us in the long run. Andrea Dell'Amico
06:52 PM Task #10666: DataMiner - Install Eartrack software for support DataMiner algorithms
Well, conda is a real mess for us.
It installs its own python environment that's totally incompatible with the alrea... Andrea Dell'Amico
05:46 PM Task #10666: DataMiner - Install Eartrack software for support DataMiner algorithms
Well, if it works I would say to try it Giancarlo Panichi
08:22 PM Task #10664: DataMiner - Create a list of the names of Python packages installed on the DataMiner machines
Another consideration: the above lists are completely useless to the people that is going to use conda. conda is a co... Andrea Dell'Amico
06:08 PM Task #10664: DataMiner - Create a list of the names of Python packages installed on the DataMiner machines
I will not track the packages that are not explicitly required for the dataminers btw, because they can be triggered ... Andrea Dell'Amico
06:06 PM Task #10664 (In Progress): DataMiner - Create a list of the names of Python packages installed on the DataMiner machines
The python environment that's currently installed on all the dataminer servers is based on python 2.7.6 (Ubuntu 14.04... Andrea Dell'Amico
06:45 PM Task #10777: Some files cannot be downloaded from the WS
I am going to close this incident. Please reopen if needed. Pasquale Pagano
04:15 PM Task #10777 (Feedback): Some files cannot be downloaded from the WS
Costantino Perciante
04:15 PM Task #10777: Some files cannot be downloaded from the WS
Gianpaolo Coro wrote:
> Here is another one in that folder: TrainedNeuralNetwork_[FEED_FORWARD_NEURAL_NETWORK_TRAINE... Costantino Perciante
02:43 PM Task #10777 (In Progress): Some files cannot be downloaded from the WS
Here is another one in that folder: TrainedNeuralNetwork_[FEED_FORWARD_NEURAL_NETWORK_TRAINER_ID_25b5bee9-233e-40eb-a... Gianpaolo Coro
12:40 PM Task #10777: Some files cannot be downloaded from the WS
Let me add a comment to this ticket, since the fix I was thinking about requires more time and tests than directly fi... Costantino Perciante
05:53 PM Task #10786 (Closed): WOFOST - this algorithm must be in the scope of AgroClimaticModelling
Done Roberto Cirillo
05:50 PM Task #10786 (In Progress): WOFOST - this algorithm must be in the scope of AgroClimaticModelling
Roberto Cirillo
05:40 PM Task #10786 (Closed): WOFOST - this algorithm must be in the scope of AgroClimaticModelling
Currently there are three resources on the IS for WOFOST algorithm.
Two resources declare only:
* /d4science.re... Giancarlo Panichi
04:31 PM Task #10748: Reinstall 2 GARR dataminer instances
Reconfigured. I'll add them again to the corresponding cluster tomorrow, so that I'll sure that all the R dependencie... Andrea Dell'Amico
03:03 PM Task #10748: Reinstall 2 GARR dataminer instances
The configuration is ongoing.
 Andrea Dell'Amico
03:47 PM Task #10783 (Closed): Reinstall worker8-hadoop.d4science.org
The VM is ready to be reconfigured. Andrea Dell'Amico
03:40 PM Task #10783 (In Progress): Reinstall worker8-hadoop.d4science.org
Andrea Dell'Amico
03:25 PM Task #10783 (Closed): Reinstall worker8-hadoop.d4science.org
On a more performant hypervisor.
 Andrea Dell'Amico
03:12 PM Task #10758: R Packages Lists for RStudio - Distinguish between Prototyping and Production Environments
I see. If we can wait, there's a chance that the GARR cloud people will enable CephFS for us in some weeks. With it w... Andrea Dell'Amico
02:24 PM Task #10758: R Packages Lists for RStudio - Distinguish between Prototyping and Production Environments
It is not that simple, really. There are several rstudio instances that are shared with both proto and production VRE... Roberto Cirillo
02:17 PM Task #10726 (Closed): scopes of sdmx-datasource-d.dev.d4science.org
Now the service is running only on NextNext scope as requested. Roberto Cirillo
02:09 PM Task #10726 (In Progress): scopes of sdmx-datasource-d.dev.d4science.org
Roberto Cirillo
02:13 PM Task #10769 (Closed): Enable ldap authentication on grafana.d4science.org
Done. I also added the hadoop dashboards to show some data.
 Andrea Dell'Amico
12:34 PM Task #10769: Enable ldap authentication on grafana.d4science.org
Now I'll move the configuration to a postgresql database.
 Andrea Dell'Amico
12:33 PM Task #10769: Enable ldap authentication on grafana.d4science.org
Done. There's what I guess it's a bug, because if I set the mail field correctly the authentication fails because it ... Andrea Dell'Amico
12:18 PM Upgrade #10585 (Completed): D4Science Infrastructure Upgrade to gCube 4.9.0
Roberto Cirillo
12:18 PM Upgrade #10585 (In Progress): D4Science Infrastructure Upgrade to gCube 4.9.0
Roberto Cirillo
12:16 PM VRE #10751 (Released): Create pre-production VRE to serve PARTHENOS developments of Joint Resource Registry
Massimiliano Assante
12:16 PM VRE #10751 (Available): Create pre-production VRE to serve PARTHENOS developments of Joint Resource Registry
Massimiliano Assante
12:15 PM VRE #10751: Create pre-production VRE to serve PARTHENOS developments of Joint Resource Registry
The VRE has been created https://pre.d4science.org/group/parthenos_pre access to @alessia.bardi@isti.cnr.it has been ... Massimiliano Assante

Dec 20, 2017

09:15 PM Task #10769: Enable ldap authentication on grafana.d4science.org
Yet to find how to match the groups
 Andrea Dell'Amico
06:07 PM Task #10769 (In Progress): Enable ldap authentication on grafana.d4science.org
Andrea Dell'Amico
12:43 PM Task #10769 (Closed): Enable ldap authentication on grafana.d4science.org

Natively in the grafana configuration Andrea Dell'Amico
05:29 PM Task #10748 (In Progress): Reinstall 2 GARR dataminer instances
VM creation is failing right now. Andrea Dell'Amico
04:58 PM Task #10777 (Closed): Some files cannot be downloaded from the WS
Costantino Perciante
04:55 PM Task #10777 (In Progress): Some files cannot be downloaded from the WS
It seems the files in the folder do have a wrong identifier (but a correct storage path).
I'm going to implement a... Costantino Perciante
03:18 PM Task #10777 (Closed): Some files cannot be downloaded from the WS
I have noticed that some files in the folder I usually use for testing DataMiner cannot be downloaded anymore:
Wor... Gianpaolo Coro
03:58 PM Task #10664: DataMiner - Create a list of the names of Python packages installed on the DataMiner machines
Any news? Giancarlo Panichi
12:11 PM Task #10317 (Closed): Increase the resources of dataminer[1:5]-p-d4s.d4science.org
Andrea Dell'Amico wrote:
>
> dataminer5-proto.d4science.org is being configured (I missed it).
dataminer5-proto... Andrea Dell'Amico
12:08 PM Task #10758: R Packages Lists for RStudio - Distinguish between Prototyping and Production Environments
It's doable, the R packages management is the same on both the dataminer and rstudio servers.
Renaming a node is a p... Andrea Dell'Amico
11:03 AM Task #10758: R Packages Lists for RStudio - Distinguish between Prototyping and Production Environments
I think it is the right way for avoiding this kind of issue. The proto instances could be named with the "-proto" suf... Roberto Cirillo
10:57 AM Task #10187: Enhance SAI
The previous requests were satisfied with Release 4.9.0 missing only the project copy that passes to Release 4.10.0 Giancarlo Panichi
10:23 AM Task #10726: scopes of sdmx-datasource-d.dev.d4science.org
I would like to do the final test before Christmas vacations, if possible, in order to plan potential modifications a... Ciro Formisano
03:39 AM VM Creation #10686: New VM with Resource Registry instance
As a further evidence, I'm able to contact this Resource Registry instance from the Resource Manager. Thanks.
 Manuele Simi

Dec 19, 2017

06:08 PM Task #10317: Increase the resources of dataminer[1:5]-p-d4s.d4science.org
dataminer[1:5]-p-d4s.d4science.org are now running with 32 GB of RAM and 16 CPUs. Added to the dataminer.garr haproxy... Andrea Dell'Amico
05:49 PM Upgrade #10736 (Completed): FARM VO upgrade to gCube 4.9.0
Roberto Cirillo
05:48 PM Upgrade #10736 (In Progress): FARM VO upgrade to gCube 4.9.0
Roberto Cirillo
05:47 PM Upgrade #10734 (Completed): D4Research VO upgrade to 4.9.0
Roberto Cirillo
03:11 PM Upgrade #10734 (In Progress): D4Research VO upgrade to 4.9.0
Roberto Cirillo
05:47 PM Upgrade #10732 (Completed): gCubeApps VO upgrade to gCube 4.9.0
Roberto Cirillo
02:59 PM Upgrade #10732 (In Progress): gCubeApps VO upgrade to gCube 4.9.0
Roberto Cirillo
04:18 PM Upgrade #10587 (Completed): D4Science Gateways upgrade to gCube 4.9.0
Massimiliano Assante
03:00 PM Upgrade #10587 (In Progress): D4Science Gateways upgrade to gCube 4.9.0
Massimiliano Assante
04:07 PM Task #10758 (New): R Packages Lists for RStudio - Distinguish between Prototyping and Production Environments
We currently have to sets of R packages lists, one for the Prototyping Environments (the VREs with SAI) and one for t... Paolo Scarponi
04:06 PM Incident #10716 (Closed): gCube Releases portlet showing Release has been archived and is not accessible anymore
Massimiliano Assante
03:54 PM Upgrade #10731 (Completed): D4Science Root VO upgrade to gCube 4.9
Roberto Cirillo
03:53 PM Upgrade #10731 (In Progress): D4Science Root VO upgrade to gCube 4.9
Roberto Cirillo
02:59 PM Upgrade #10588 (Completed): D4Science Preprod Gateway upgrade to gCube 4.9.0
Massimiliano Assante
11:47 AM Task #9132 (Closed): Dismiss the PC used as a server by the D-Net team
Andrea Dell'Amico
11:46 AM Task #9134 (Closed): Move everything from dlib34.isti.cnr.it to playground-t.dnet.d4science.org
Done weeks ago. Andrea Dell'Amico
11:46 AM Incident #10717 (Closed): Tagme stops responding because is going out of heap space
Andrea Dell'Amico
11:46 AM Incident #10717: Tagme stops responding because is going out of heap space
Closing the ticket. If those accesses were legit, they should rate limit it before removing the firewall rules. Andrea Dell'Amico

Dec 18, 2017

06:59 PM Task #10317: Increase the resources of dataminer[1:5]-p-d4s.d4science.org
dataminer1-p-d4s.d4science.org: 16 vcpus, 32 GB ram
dataminer2-p-d4s.d4science.org: 16 vcpus, 16 GB ram at the momen... Tommaso Piccioli
06:45 PM Task #10317: Increase the resources of dataminer[1:5]-p-d4s.d4science.org
It is not clear to me the performed work.
I was expecting to have
- dataminer[1:5]-p-d4s.d4science.org, 32GB ... Pasquale Pagano
05:37 PM Task #10317 (In Progress): Increase the resources of dataminer[1:5]-p-d4s.d4science.org
dataminer1-p-d4s.d4science.org: moved from dlib23x.dom0.research-infrastructures.eu to dlib34x.dom0.research-infrastr... Tommaso Piccioli
05:47 PM VRE #10751 (In Progress): Create pre-production VRE to serve PARTHENOS developments of Joint Resource Registry
Massimiliano Assante
05:46 PM VRE #10751 (Planned): Create pre-production VRE to serve PARTHENOS developments of Joint Resource Registry
Massimiliano Assante
05:41 PM VRE #10751 (Released): Create pre-production VRE to serve PARTHENOS developments of Joint Resource Registry
A new VRE called "ParthenosPre" must be created under the scope "/gcube/preprod" in order to perform data publishing ... Francesco Mangiacrapa
05:01 PM Task #10748 (Closed): Reinstall 2 GARR dataminer instances
The one with hostname ip-90-147-167-236.ct1.garrservices.it fails executing jobs correctly even if there's apparently... Andrea Dell'Amico
04:22 PM Task #10729 (Closed): Broken disk on dlib33x.dom0.research-infrastructures.eu
Tommaso Piccioli
04:21 PM Task #10729: Broken disk on dlib33x.dom0.research-infrastructures.eu
resync done, the disk sdi seems to be OK (2/3 tested) Tommaso Piccioli
01:37 PM Task #10729: Broken disk on dlib33x.dom0.research-infrastructures.eu
That's worrisome, the omsa tools should have reported them to nagios. Or maybe the problem lasted too little time to ... Andrea Dell'Amico
11:32 AM Task #10729: Broken disk on dlib33x.dom0.research-infrastructures.eu
From the idrac log:
2017-12-18T01:55:05-0600 PDR3
Disk 6 in Backplane 1 of Integrated RAID Controller 1 is ... Tommaso Piccioli
09:40 AM Task #10729 (In Progress): Broken disk on dlib33x.dom0.research-infrastructures.eu
From the dmesg:
[Mon Dec 18 01:57:03 2017] sd 0:0:6:0: [sdg] Device not ready
...
[Mon Dec 18 01:57:03 2017] md/... Tommaso Piccioli
09:29 AM Task #10729 (Closed): Broken disk on dlib33x.dom0.research-infrastructures.eu

From the nagios check:
~~~
CRITICAL: mdstat:[md3(931.39 GiB raid1):F:sdg1:_U, md2(931.39 GiB raid1):UU, md1(931... Andrea Dell'Amico
02:40 PM Upgrade #10585 (Planned): D4Science Infrastructure Upgrade to gCube 4.9.0
Roberto Cirillo
12:22 PM Upgrade #10736 (Planned): FARM VO upgrade to gCube 4.9.0
Roberto Cirillo
10:15 AM Upgrade #10736: FARM VO upgrade to gCube 4.9.0
**Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** all the ghn under the following cluster: dataminer-clust... Roberto Cirillo
10:13 AM Upgrade #10736 (Completed): FARM VO upgrade to gCube 4.9.0
Roberto Cirillo
12:21 PM Upgrade #10732 (Planned): gCubeApps VO upgrade to gCube 4.9.0
Roberto Cirillo
10:05 AM Upgrade #10732: gCubeApps VO upgrade to gCube 4.9.0
**Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** upgrade all the WHNs under the following clusters:
* *... Roberto Cirillo
10:00 AM Upgrade #10732 (Completed): gCubeApps VO upgrade to gCube 4.9.0
Roberto Cirillo
12:12 PM Incident #10716 (In Progress): gCube Releases portlet showing Release has been archived and is not accessible anymore
The problem is due to failing on setting context (the production SCOPE is missing). In particular is failing the foll... Francesco Mangiacrapa
11:59 AM Upgrade #10637 (Completed): /gcube/preprod upgrade to gCube 4.9.0
Roberto Cirillo
11:51 AM VM Creation #10686: New VM with Resource Registry instance
Seems working now. Thanks a lot. Luca Frosini
10:19 AM VM Creation #10686 (Closed): New VM with Resource Registry instance
There was a double `/` on the nginx configuration. Fixed now. Andrea Dell'Amico
10:16 AM VM Creation #10686 (Feedback): New VM with Resource Registry instance
Luca Frosini
10:15 AM VM Creation #10686 (In Progress): New VM with Resource Registry instance
Luca Frosini
10:13 AM VM Creation #10686: New VM with Resource Registry instance
@andrea.dellamico@isti.cnr.it
Is it this base url correct?
http://manuele-registry.dev.d4science.org/resource-re... Luca Frosini
10:02 AM VM Creation #10686 (Closed): New VM with Resource Registry instance
I successfully created and initialized the database.
@manuele.simi@isti.cnr.it you can start using the registry Luca Frosini
10:11 AM Upgrade #10734 (Planned): D4Research VO upgrade to 4.9.0
**Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** dm-pool-manager-proto.d4science.org
* all the WHNs under... Roberto Cirillo
10:07 AM Upgrade #10734 (Completed): D4Research VO upgrade to 4.9.0
Roberto Cirillo
09:59 AM Upgrade #10731 (Planned): D4Science Root VO upgrade to gCube 4.9
Roberto Cirillo
09:59 AM Upgrade #10731: D4Science Root VO upgrade to gCube 4.9
**HostingNode**
*WHN to upgrade*
* **(CNR) DONE** sdi.d4science.org
* **(CNR) DONE** thredds.d4science.org
... Roberto Cirillo
09:54 AM Upgrade #10731 (Completed): D4Science Root VO upgrade to gCube 4.9
Roberto Cirillo
09:55 AM Task #10666: DataMiner - Install Eartrack software for support DataMiner algorithms
I see that there's a conda module for ansible, here: https://github.com/UDST/ansible-conda Andrea Dell'Amico

Dec 17, 2017

05:17 PM VM Creation #10686: New VM with Resource Registry instance
Andrea Dell'Amico wrote:
> Hostname and IP address are going to be: manuele-registry.dev.d4science.org 146.48.122.19... Manuele Simi
04:00 PM VM Creation #10686 (Feedback): New VM with Resource Registry instance
The VM is up. The resource registry configuration should be verified. @luca.frosini@isti.cnr.it can you do that? I ga... Andrea Dell'Amico
02:54 PM VM Creation #10686: New VM with Resource Registry instance
Hostname and IP address are going to be: manuele-registry.dev.d4science.org 146.48.122.19 Andrea Dell'Amico
02:50 PM VM Creation #10686 (In Progress): New VM with Resource Registry instance
Andrea Dell'Amico

Dec 15, 2017

06:32 PM Task #10726 (Closed): scopes of sdmx-datasource-d.dev.d4science.org
The Node sdmx-datasource-d.dev.d4science.org currently runs on two scopes, devNext and devNext/nextNext: please, may ... Ciro Formisano
06:03 PM Task #10662 (Closed): orientdb01-d4s.d4science.org keeps crashing badly
For the moment the solution was adding -Dstorage.diskCache.bufferSize=7200
So we have:
orientdb_java_heap: '-Xms3... Luca Frosini
06:02 PM Task #10662: orientdb01-d4s.d4science.org keeps crashing badly
thank you. I'm testing version 2.2.30 in dev and I hope to add all of them again soon Luca Frosini
05:51 PM Task #10662: orientdb01-d4s.d4science.org keeps crashing badly
@luca.frosini@isti.cnr.it just remove the two nodes from the inventory file. When we will be able to use them we'll a... Andrea Dell'Amico
05:48 PM Task #10662: orientdb01-d4s.d4science.org keeps crashing badly
Launching the playbook startService script is overwritten.
This causes problems because instance 2 and 3 must be dow... Luca Frosini
05:30 PM Task #9942 (Closed): Change the way to generate the logback.xml in smartgears container
Luca Frosini
05:08 PM Task #10723 (Closed): Please upgrade the indicated machine
The following machine still produce TaskUsageRecords which doe not exists anymore:
* social-indexer.d4science.org:80... Luca Frosini
04:30 PM Incident #10717 (Feedback): Tagme stops responding because is going out of heap space
Tommaso Piccioli
04:27 PM Incident #10717 (In Progress): Tagme stops responding because is going out of heap space
We placed a rule to reject network 141.115.102.160/27.
Tomcat restarted, let see what happens.
 Tommaso Piccioli
03:18 PM Incident #10717 (Closed): Tagme stops responding because is going out of heap space

It seems that a lot of accesses started today from 141.115.102.180 (many requests per second, often) and the servic... Andrea Dell'Amico
03:05 PM Incident #10716 (Closed): gCube Releases portlet showing Release has been archived and is not accessible anymore
When I go to https://dev.d4science.org/docs it is not possible to access the artifacts anymore.
It shows the notes... Massimiliano Assante
03:00 PM Task #10712 (Closed): Create TextCrowd Support Environment
Massimiliano Assante
02:47 PM Task #10712 (In Progress): Create TextCrowd Support Environment
Luca Frosini
02:45 PM Task #10712 (Closed): Create TextCrowd Support Environment
Luca Frosini
03:00 PM Task #10714 (Closed): Add Redmine Project to VRE
https://services.d4science.org/group/textcrowd/activity-tracker Massimiliano Assante
02:55 PM Task #10714: Add Redmine Project to VRE
The project is available here:
https://support.d4science.org/projects/textcrowd
@massimiliano.assante@isti.cnr.it... Luca Frosini
02:49 PM Task #10714 (Closed): Add Redmine Project to VRE
Luca Frosini
02:59 PM Task #10713 (Closed): Create TextCrowd Redmine Project
The tracker has been integrated in the VRE
https://services.d4science.org/group/textcrowd/activity-tracker Massimiliano Assante
02:54 PM Task #10713 (Feedback): Create TextCrowd Redmine Project
The project is available here:
https://support.d4science.org/projects/textcrowd
I added D4STeam LDAP group as dev... Luca Frosini
02:47 PM Task #10713 (Closed): Create TextCrowd Redmine Project
Trackers indicated from @pasquale.pagano@isti.cnr.it
* feature
* task
* support
* bug Luca Frosini

Dec 14, 2017

05:34 PM Task #10274 (Closed): The IRDTunaAtlas R package does not build anymore
I'm removing it from the list. When a working version will be available, we will reinstate it.
 Andrea Dell'Amico
05:10 PM Task #10317: Increase the resources of dataminer[1:5]-p-d4s.d4science.org
Update: we need 6 VMs in proto, all of them hosted at CNR because we do not have the choice to instantiate a 16 GB RA... Andrea Dell'Amico
04:42 PM Task #10685 (Feedback): Add new cronjob on accounting-aggregator
Done.
 Andrea Dell'Amico
04:34 PM Task #10685 (In Progress): Add new cronjob on accounting-aggregator
Andrea Dell'Amico
04:16 PM VM Creation #10686: New VM with Resource Registry instance
I'll create a new VM, better to have the same standard everywhere.
 Andrea Dell'Amico
03:47 PM Incident #10701 (Closed): accounting bloat on workspace-repository-prod1.d4science.org
I removed the files after stopping the services. Now it's behaving correctly.
 Andrea Dell'Amico
02:45 PM Incident #10701: accounting bloat on workspace-repository-prod1.d4science.org
You can remove *fallback.log.ELABORATION.* files Luca Frosini
02:40 PM Incident #10701 (Closed): accounting bloat on workspace-repository-prod1.d4science.org
The fallback accounting data is filling up the disk. I removed the files, but they do not stop growing again.
~~~
... Andrea Dell'Amico
01:25 PM Task #10678 (Closed): DMPoolManager - conflicts between the dataminer-proto-ghost and svn
Thanks to @ciro.formisano@eng.it , we have solved the question this morning, now everything works. in the future some... Giancarlo Panichi
11:21 AM Task #10678: DMPoolManager - conflicts between the dataminer-proto-ghost and svn
Today, I noticed that DMPoolManager does not add the algorithms on svn when they are new:
~~~
svn status | grep... Giancarlo Panichi
11:17 AM VM Creation #10695 (Closed): Please migrate couchbase02.d4science.org to less stressed hw
couchbase02.d4science.org moved to another xen server. Tommaso Piccioli
10:37 AM VM Creation #10695: Please migrate couchbase02.d4science.org to less stressed hw
@andrea.dellamico@isti.cnr.it or @tommaso.piccioli@isti.cnr.it can you please restart the machine I'm not able to log... Luca Frosini
10:04 AM VM Creation #10695: Please migrate couchbase02.d4science.org to less stressed hw
It is down another time Luca Frosini

Dec 13, 2017

07:28 PM Task #10662: orientdb01-d4s.d4science.org keeps crashing badly
I just increased the RAM of the three orientdb production servers to 6GB each. You can comfortably add another GB of ... Andrea Dell'Amico
04:10 PM Task #10662: orientdb01-d4s.d4science.org keeps crashing badly
Andrea Dell'Amico wrote:
> So they say that we need more heap and more memory.
Yes, please provide 4G if possibl... Luca Frosini
06:52 PM Task #10504: SAI - Remove SAI portlets from environments that are not development VRE
The prototype cluster has been added to all the VREs with priority < 3 Roberto Cirillo
06:37 PM VM Creation #10681 (Closed): Instance a new VM to host phpPgAdmin
The VM is ready. Andrea Dell'Amico
02:43 PM VM Creation #10681 (In Progress): Instance a new VM to host phpPgAdmin
hostname and IP are going to be pg-admin.d4science.org 146.48.122.5
 Andrea Dell'Amico
02:41 PM VM Creation #10681 (Closed): Instance a new VM to host phpPgAdmin
Reserved to db-tuna.d4science.org right now. Andrea Dell'Amico
06:22 PM VM Creation #10695 (Closed): Please migrate couchbase02.d4science.org to less stressed hw
Luca Frosini
06:20 PM Task #10317: Increase the resources of dataminer[1:5]-p-d4s.d4science.org
assigning a proper name to the proto backend would even be better. Pasquale Pagano
05:19 PM Task #10317: Increase the resources of dataminer[1:5]-p-d4s.d4science.org
Moreover, dataminer6-p-d4s.d4science.org and dataminer7-p-d4s.d4science.org must be reassigned to the proto backend (... Andrea Dell'Amico
05:27 PM Task #10661 (Closed): Dismiss the old jenkins cluster
Andrea Dell'Amico
04:10 PM VM Creation #10686: New VM with Resource Registry instance
Luca Frosini wrote:
> Regarding the point
>
> - run under a different user than gcube (gcube2?)
>
> is what I... Manuele Simi
04:07 PM VM Creation #10686: New VM with Resource Registry instance
Regarding the ResouceRegistry service version is 'latest' (last 1.7.0-SNAPSHOT) in snapshot. It will be released in 4... Luca Frosini
04:05 PM VM Creation #10686: New VM with Resource Registry instance
Regarding the point
- run under a different user than gcube (gcube2?)
is what I suggest to Manuele to avoid to... Luca Frosini
03:31 PM VM Creation #10686 (Closed): New VM with Resource Registry instance
In order to test the Resource Manager operations, I request a new VM hosting an instance of Resource Registry on manu... Manuele Simi
03:31 PM Task #10685 (Closed): Add new cronjob on accounting-aggregator
It's needed to add a new cronjob for restarting the container hosted on
~~~
accounting-aggregator.d4science.org
... Roberto Cirillo
02:25 PM Task #10678: DMPoolManager - conflicts between the dataminer-proto-ghost and svn
To unlock this situation and to allow users to work, I updated the dataminer-proto-ghost. So now, it works. It would ... Giancarlo Panichi
12:16 PM Task #10678 (Closed): DMPoolManager - conflicts between the dataminer-proto-ghost and svn
Our users are no longer able to update their algorithms because the dataminer-proto-ghost does not commit correctly o... Giancarlo Panichi
12:49 PM Task #10668 (Closed): Catalogue-Ws service is not present under Parthenos VO
Yes, thank you! Alessia Bardi
12:39 PM Task #10668: Catalogue-Ws service is not present under Parthenos VO
Thanks!
@alessia.bardi@isti.cnr.it please check it out and close this ticket if everything looks ok Costantino Perciante
10:19 AM Task #10668 (Feedback): Catalogue-Ws service is not present under Parthenos VO
Costantino Perciante wrote:
> I've created the needed resources under the Parthenos VO but I'm not able to add them ... Roberto Cirillo
11:26 AM Task #10671 (Closed): Move the nagios checks to the new Jenkins instance
Andrea Dell'Amico

Dec 12, 2017

08:12 PM Task #10661 (Feedback): Dismiss the old jenkins cluster
All the four nodes switched off Tommaso Piccioli
08:11 PM Task #10661 (In Progress): Dismiss the old jenkins cluster
last backup of ci.research-infrastructures.eu done Tommaso Piccioli
12:06 PM Task #10661: Dismiss the old jenkins cluster
The involved hosts are:
ci.research-infrastructures.eu
slave[1:3].ci.research-infrastructures.eu
The related n... Andrea Dell'Amico
12:04 PM Task #10661 (Closed): Dismiss the old jenkins cluster
All the work was moved on the new one.
If needed we can add a slave with a JDK 7 tu run the builds of old versions.
 Andrea Dell'Amico
08:08 PM Incident #10651 (Closed): dataminer3-p-d4s.d4science.org filled the disk
Pasquale Pagano
06:31 PM Incident #10651: dataminer3-p-d4s.d4science.org filled the disk
I've removed all fallback files and accounting logs from dataminer3-p-d4s Roberto Cirillo
02:20 PM Incident #10651 (Feedback): dataminer3-p-d4s.d4science.org filled the disk
Luca Frosini
02:15 PM Incident #10651: dataminer3-p-d4s.d4science.org filled the disk
I have copied all fallback files and accounting.log files locally to investigate the issue.
You can remove the file... Luca Frosini
12:25 PM Incident #10651 (In Progress): dataminer3-p-d4s.d4science.org filled the disk
Luca Frosini
12:24 PM Incident #10651 (Rejected): dataminer3-p-d4s.d4science.org filled the disk
Luca Frosini
11:26 AM Incident #10651: dataminer3-p-d4s.d4science.org filled the disk
I think it's better to understand why there are all that elaboration files stored in a single day.
Yesterday there w... Roberto Cirillo
11:00 AM Incident #10651 (In Progress): dataminer3-p-d4s.d4science.org filled the disk
I made some random checks on the records in such a files. The checked records were accounted successfully on couchbas... Luca Frosini
10:53 AM Incident #10651: dataminer3-p-d4s.d4science.org filled the disk
I'm going to assign this incident to @luca.frosini@isti.cnr.it I was already open the same issue here #10654.
I've n... Roberto Cirillo
07:52 PM Task #10671 (Closed): Move the nagios checks to the new Jenkins instance
It is not monitored yet. Andrea Dell'Amico
07:40 PM Task #10662: orientdb01-d4s.d4science.org keeps crashing badly
So they say that we need more heap and more memory. The tuning doc seems to have some good advice, you should try som... Andrea Dell'Amico
12:45 PM Task #10662 (In Progress): orientdb01-d4s.d4science.org keeps crashing badly
Searching the error I found this solution:
https://stackoverflow.com/questions/37419616/orientdb-2-1-exception-in-... Luca Frosini
12:19 PM Task #10662 (Closed): orientdb01-d4s.d4science.org keeps crashing badly
It stops in state that it's impossible for a nagios handler to restart it: the process must be brutally killed. The s... Andrea Dell'Amico
06:32 PM Task #10668: Catalogue-Ws service is not present under Parthenos VO
I've created the needed resources under the Parthenos VO but I'm not able to add them under the Parthenos Registry VR... Costantino Perciante
06:14 PM Task #10668 (In Progress): Catalogue-Ws service is not present under Parthenos VO
Yes, the catalogue was not configured properly. I'm going to do it... Costantino Perciante
06:12 PM Task #10668: Catalogue-Ws service is not present under Parthenos VO
Now the response is 200 but the reply tells:
~~~
{
"help": "https://wiki.gcube-system.org/gcube/GCube_Data_Catal... Alessia Bardi
05:52 PM Task #10668 (Feedback): Catalogue-Ws service is not present under Parthenos VO
Now it is available on ParthenosVO and related VREs. Please, could you check and close the ticket if it works well? Roberto Cirillo
05:46 PM Task #10668 (In Progress): Catalogue-Ws service is not present under Parthenos VO
Roberto Cirillo
05:27 PM Task #10668 (Closed): Catalogue-Ws service is not present under Parthenos VO
Please, could you make it available under the VO and the Parthenos Registry VRE? Costantino Perciante
06:08 PM Task #10669 (Closed): Reconfigure the openaire dev solr nodes
Andrea Dell'Amico
06:06 PM Task #10669 (Feedback): Reconfigure the openaire dev solr nodes
Andrea Dell'Amico
06:05 PM Task #10669 (In Progress): Reconfigure the openaire dev solr nodes
Andrea Dell'Amico
06:03 PM Task #10669: Reconfigure the openaire dev solr nodes
Done. Andrea Dell'Amico
06:01 PM Task #10669 (Closed): Reconfigure the openaire dev solr nodes
The HDP cluster hostname changed, so the solr nodes must adapt their configuration.
 Andrea Dell'Amico
06:07 PM Task #10460 (Closed): Upgrade resources for worker[1-3]-hadoop-test.d4science.org
The cluster is working. Andrea Dell'Amico
06:03 PM Task #10303 (Closed): TextCrowd DataMiner service - Errors with HAProxy and virtual hosts
This question has been resolved, but the ticket has not been updated. Now, I update the ticket and close it. Giancarlo Panichi
01:04 PM Task #10666: DataMiner - Install Eartrack software for support DataMiner algorithms
Eartrack site: https://github.com/openalea/eartrack Giancarlo Panichi
01:02 PM Task #10666 (Closed): DataMiner - Install Eartrack software for support DataMiner algorithms
We have an installation request for Eartrack:
https://support.d4science.org/issues/10653
Eartrack software use ... Giancarlo Panichi
12:41 PM Task #10664 (Closed): DataMiner - Create a list of the names of Python packages installed on the DataMiner machines
Our users start asking us to install new python packages to be used by their algorithms. It is necessary to create a ... Giancarlo Panichi
12:32 PM Task #10656 (Closed): Restart hosting nodes to get new buckets configuration
all nodes have been restarted Roberto Cirillo
12:12 PM Task #10656 (In Progress): Restart hosting nodes to get new buckets configuration
Roberto Cirillo
10:58 AM Task #10656: Restart hosting nodes to get new buckets configuration
I'm reassigning the task to @roberto.cirillo@isti.cnr.it because most of them are gCore nodes. Andrea Dell'Amico
10:55 AM Task #10656: Restart hosting nodes to get new buckets configuration
@andrea.dellamico@isti.cnr.it I'm not able to select the assignee and by default it has been assigned to Infrascience... Luca Frosini
10:52 AM Task #10656 (Closed): Restart hosting nodes to get new buckets configuration
I was looking for old accounting_service bucket and I found few records (74) from the following hosts:
* ckan-grsf... Luca Frosini
12:24 PM Task #10654 (Rejected): Fallback files not managed correctly on dataminer3
Rejected because it is a duplicated ticket. Luca Frosini
10:29 AM Task #10654 (Rejected): Fallback files not managed correctly on dataminer3
Yesterday 17 GB of fallback files were created on dataminer3-p-d4s.d4science.org
All the files were created on parth... Roberto Cirillo
11:39 AM Task #10478 (Closed): Dismiss old message-broker
5 nodes deleted Tommaso Piccioli
10:14 AM 3rdPartyApplication Support #10643: Regional Data Collection Application Registration
Hello Massimiliano,
yes this is what we need.
We were just wondering if there were an alternative authentication ... Konstantinos Apostolopoulos

Dec 11, 2017

07:41 PM Incident #10651 (Closed): dataminer3-p-d4s.d4science.org filled the disk
Under Smartgears/state there are 17GB worth of files:
~~~
-rw-r--r-- 1 gcube gcube 0 Dec 11 19:34 _d4science.... Andrea Dell'Amico
07:32 PM Task #10187: Enhance SAI
SAI without Create Software button is available now on dev portal. Giancarlo Panichi
07:26 PM Task #10460: Upgrade resources for worker[1-3]-hadoop-test.d4science.org
The cluster is up and running. worker8-hadoop.d4science.org has been removed for the time being. Andrea Dell'Amico
07:12 PM Task #10460: Upgrade resources for worker[1-3]-hadoop-test.d4science.org
worker8-hadoop.d4science.org still creates problems. Maybe it should be installed on a better hypervisor.
 Andrea Dell'Amico
02:44 PM Task #10460: Upgrade resources for worker[1-3]-hadoop-test.d4science.org
Reinstallation started. The up to date node mapping:
~~~
ambari-hadoop.d4science.org (dlib34x)
rm1-hadoop.d4scie... Andrea Dell'Amico
06:55 PM Task #9328 (Rejected): SAI should run SAVE+CREATE when pressing the Publish Button
This is a duplicate of #10187. Giancarlo Panichi
05:59 PM 3rdPartyApplication Support #10643 (In Progress): Regional Data Collection Application Registration
Hello Konstantinos,
i'm not sure I get your question. The purpose of creating a 3rd Party application is for letting... Massimiliano Assante
01:15 PM 3rdPartyApplication Support #10643 (Authorised): Regional Data Collection Application Registration
We would like to register the Regional Data Collection Application as a 3rd party application.
Application Name: R... Konstantinos Apostolopoulos
04:44 PM Task #10478 (Feedback): Dismiss old message-broker
I disabled the nagios check for activemq and shut down all the involved VMs. Andrea Dell'Amico
04:37 PM Task #10478: Dismiss old message-broker
Yes you can dismiss the services. Roberto Cirillo
02:51 PM Upgrade #10588: D4Science Preprod Gateway upgrade to gCube 4.9.0
To support the new Manage Invite portlet a new page must be added to every Gateway Site's Public pages named Manage-I... Massimiliano Assante
02:49 PM Upgrade #10588 (In Progress): D4Science Preprod Gateway upgrade to gCube 4.9.0
Massimiliano Assante
02:49 PM VRE #9403 (Released): Create a VRE for EOSC Service Portfolio
Massimiliano Assante
01:05 PM Task #9826: issue sharelatex (can't compile a whole report)
Any news about changing the compilation approach, @taha.imzilen@ird.fr ? In its current status, I think we cannot man... Gianpaolo Coro
10:41 AM Upgrade #10637 (In Progress): /gcube/preprod upgrade to gCube 4.9.0
Roberto Cirillo
10:24 AM Upgrade #10637 (Planned): /gcube/preprod upgrade to gCube 4.9.0
Roberto Cirillo
10:23 AM Upgrade #10637: /gcube/preprod upgrade to gCube 4.9.0
**Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** dataminer1-pre.d4science.org
* **(CNR) DONE** dataminer-gh... Roberto Cirillo
10:21 AM Upgrade #10637 (Completed): /gcube/preprod upgrade to gCube 4.9.0
Roberto Cirillo
 

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