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Task #10777

closed

Some files cannot be downloaded from the WS

Added by Gianpaolo Coro over 7 years ago. Updated over 7 years ago.

Status:
Closed
Priority:
Normal
Category:
Data Management
Target version:
Start date:
Dec 20, 2017
Due date:
% Done:

100%

Estimated time:
Infrastructure:
Production

Description

I have noticed that some files in the folder I usually use for testing DataMiner cannot be downloaded anymore:

Workspace > DataMinerInputs > Dataminer Input Data

The error "Forbidden You do not have permission to access the requested resource." occurs. It seems the connection between the metadata and the data has been lost. Costantino was able to fix the issue for one file, but I see the error is on a random set of files AT LEAST in that folder.

One example of corrupted file is "speciesAcanthistius brasilianus.txt"

Actions #1

Updated by Costantino Perciante over 7 years ago

  • Status changed from New to In Progress
  • % Done changed from 0 to 100

It seems the files in the folder do have a wrong identifier (but a correct storage path).

I'm going to implement a fix for it

Actions #3

Updated by Costantino Perciante over 7 years ago

  • Status changed from In Progress to Closed
Actions #4

Updated by Costantino Perciante over 7 years ago

Let me add a comment to this ticket, since the fix I was thinking about requires more time and tests than directly fix the files in that folder.

I just checked if they can be downloaded and it seems so. No more files are corrupted.

Actions #5

Updated by Gianpaolo Coro over 7 years ago

  • Status changed from Closed to In Progress

Here is another one in that folder: TrainedNeuralNetwork_[FEED_FORWARD_NEURAL_NETWORK_TRAINER_ID_25b5bee9-233e-40eb-a266-845c219a24c1]

Actions #6

Updated by Costantino Perciante over 7 years ago

Gianpaolo Coro wrote:

Here is another one in that folder: TrainedNeuralNetwork_[FEED_FORWARD_NEURAL_NETWORK_TRAINER_ID_25b5bee9-233e-40eb-a266-845c219a24c1]

Right, there are three more files you cannot retrieve. However, I wasn't able to get an exception for them. This is why I missed them.

They are:

  • speciesAcanthistius brasilianus.txt
  • hcaf_d_2050.csv
  • TrainedNeuralNetwork_[FEED_FORWARD_NEURAL_NETWORK_TRAINER_ID_25b5bee9-233e-40eb-a266-845c219a24c1]

Fixed!

Actions #7

Updated by Costantino Perciante over 7 years ago

  • Status changed from In Progress to Feedback
  • Assignee changed from Costantino Perciante to Gianpaolo Coro
Actions #8

Updated by Pasquale Pagano over 7 years ago

I am going to close this incident. Please reopen if needed.

Actions #9

Updated by Pasquale Pagano over 7 years ago

  • Status changed from Feedback to Closed
Actions #10

Updated by Pasquale Pagano over 7 years ago

  • Tracker changed from Incident to Task
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