D4science

Aug 24, 2018

04:43 PM D4Science Infrastructure Task #10237 (Closed): Please raise the timeout-limit of virtuoso.parthenos.d4science.org

MaxQueryCostEstimationTime 8000
MaxQueryExecutionTime 1500
And closing this ticket after 9 months without feedback. Alessia Bardi

Aug 23, 2018

03:19 PM D4Science Infrastructure Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable

virtuoso-parthenos is still not responding, even if it was not in the list of VMs in error state Alessia Bardi

Aug 03, 2018

05:22 PM D4Science Infrastructure Support #12308 (Closed): Workspace folders in Foster VRE not accessible by some users also in openAIRE/OpenAIRE-Connect

Lino solved the issue for the people who reported the issue.
A generic solution to be applied to remaining users in ... Alessia Bardi

Aug 02, 2018

05:40 PM D4Science Infrastructure Support #12308: Workspace folders in Foster VRE not accessible by some users also in openAIRE/OpenAIRE-Connect

Did you keep track of the old and new usernames?
For how many users the username was changed? Alessia Bardi

01:41 PM D4Science Infrastructure Support #12308 (Closed): Workspace folders in Foster VRE not accessible by some users also in openAIRE/OpenAIRE-Connect

Eloy Rodrigues (eloy@sdum.uminho.pt) and José Carvalho (jcarvalho@sdum.uminho.pt) can't access the workspace folders ... Alessia Bardi

Jul 06, 2018

07:14 PM D4Science Infrastructure Task #12122: Please Create parthenos.aggregator@d4science.org alias email address

Then let's go for `parthenos.aggregator@d4science.org` as Luca already suggested. How can a ticket be "unrejected"? Alessia Bardi

Apr 27, 2018

04:49 PM D4Science Infrastructure Support #11706 (Closed): Bulk addition of users to VRE

We have a list of users that should be added to the dnet VRE to be enabled to use SVN.
Is there a way to do it in b... Alessia Bardi

Apr 10, 2018

02:20 PM D4Science Infrastructure Task #4243: Migrate SSL certificate from GARR/TERENA to Let's Encrypt

I get a message regarding problems with the certificate on the svn server:
~~~
alessia@nb-bardi:~/workspace45/dne... Alessia Bardi

Apr 03, 2018

02:57 PM D4Science Infrastructure Support #11561 (Closed): OpenAIRE-Connect user cannot access the OpenAIRE-Connect redmine but can login into the VRE

> Hi Alessia,
> Since Friday I started getting e-mail from support@d4science.org
> But I still cannot login to the ... Alessia Bardi

Dec 13, 2017

12:49 PM D4Science Infrastructure Task #10668 (Closed): Catalogue-Ws service is not present under Parthenos VO

Yes, thank you! Alessia Bardi