Activity
From Oct 26, 2015 to Nov 24, 2015
Nov 24, 2015
- 
  
07:16 PM Task #1518 (Closed): Automate the installation of the gcube keys
 - Done. The keys are installed downloading them from the workspace. The URL are hidden inside encrypted files on the an...
 - 
  
07:15 PM Task #1518 (In Progress): Automate the installation of the gcube keys
 - 
  
06:27 PM Task #1518 (Closed): Automate the installation of the gcube keys
 - We need a way to safely download the right security keys to complete the smartgears-like webapp configuration.
 - 
  
06:23 PM Task #1505 (Closed): Remove old Paolo Fabriani account
 - 
  
06:22 PM Task #1447 (Paused): Ganglia plugin for couchdb
 - Waiting for feedback from @luca.frosini@isti.cnr.it about how to access the _stats URL
 - 
  
05:03 PM Task #1416: Please remove "Unread Issues plugin" and "Recurring Tasks (Issues)"
 - today morning I correctly received the email and the behaviour was the one I expected. The first ticket was cloned. S...
 - 
  
05:00 PM Task #1417: Add Cron Job to make "Redmine Issue Reminder plugin" working
 - We will see tomorrow after 5 am.
Actually the reminder has been removed in all project except in DTEAM where I creat... - 
  
04:56 PM Task #1417: Add Cron Job to make "Redmine Issue Reminder plugin" working
 - will it work for all projects?
 - 
  
04:51 PM Task #364: Nagios: create a new hostgroup and assign all the CNR monitored hosts to it
 - OK.
 - 
  
04:48 PM Task #364: Nagios: create a new hostgroup and assign all the CNR monitored hosts to it
 - we need a single group to let Nagios calculate availability for our data center.
 - 
  
04:29 PM Support #1407 (In Progress): Export Liferay Portal groups to LDAP
 - 
  
12:15 PM Task #1283 (Paused): Thredds layers colors not visualised on GisViewer
 - 
  
11:59 AM Incident #1511 (Closed): Report Manager - deactivating window.alert deactivates commit facility - Need for internal dialog
 - Report Manager is using a window alert to ask for commit confirmation. Deactivating alerts (which is suggested by bro...
 
Nov 23, 2015
- 
  
08:24 PM Task #1448 (Closed): Ganglia plugin for mongodb
 - 
  
08:03 PM Task #1448 (Feedback): Ganglia plugin for mongodb
 - The ganglia mongodb plugin is now active.
 - 
  
07:50 PM Task #1448 (In Progress): Ganglia plugin for mongodb
 - The configuration needs to be provisioned.
 - 
  
08:24 PM Task #1449 (Closed): Monitor the production mongodb cluster with ganglia
 - 
  
08:03 PM Task #1449 (Feedback): Monitor the production mongodb cluster with ganglia
 - The ganglia cluster for the D4Science mongodb is now active.
 - 
  
07:50 PM Task #1449: Monitor the production mongodb cluster with ganglia
 - The configuration needs to be provisioned.
 - 
  
07:25 PM Task #1449 (In Progress): Monitor the production mongodb cluster with ganglia
 - 
  
06:48 PM Task #1505 (Feedback): Remove old Paolo Fabriani account
 - Done.
 - 
  
06:34 PM Task #1505: Remove old Paolo Fabriani account
 - Okay, If understand correctly:
On the D4Science ldap server (the new LDAP) there are both paolo.fab*****i@eng.it a... - 
  
06:01 PM Task #1505: Remove old Paolo Fabriani account
 - It's the other way round, for both of them.
paolo.fabriani@eng.it is an user from the old ldap server, and Nikolas L... - 
  
05:41 PM Task #1505 (In Progress): Remove old Paolo Fabriani account
 - 
  
05:03 PM Task #1505: Remove old Paolo Fabriani account
 - I guess the same applies for laskarisn@gmail.com (Nikolas Laskaris), as I haven't found him in the D4Science gateways...
 - 
  
05:02 PM Task #1505: Remove old Paolo Fabriani account
 - please remove fabriani@eng.it from the Old Ldap
 - 
  
05:01 PM Task #1505 (Closed): Remove old Paolo Fabriani account
 - The account fabriani@eng.it (not paolo.fabriani@eng.it) should be on the OLD LDAP, as we have a duplicate for this us...
 - 
  
06:10 PM Task #1447 (In Progress): Ganglia plugin for couchdb
 - 
  
06:08 PM Support #1494 (Closed): More resources for node0-p-dli.d4science.org
 - The VM has been restarted with 2 additional GB of RAM and 1 additional GB of heap space for each tomcat instance.
 - 
  
05:44 PM Support #1494 (In Progress): More resources for node0-p-dli.d4science.org
 - The configuration is ready. Let me know when I can reboot the VM.
 - 
  
10:27 AM Support #1494 (Closed): More resources for node0-p-dli.d4science.org
 - I need more resources for node0-p-dli because during the indexing I've received the exception of java.lang.OutOfMemo...
 - 
  
05:53 PM Task #928 (Closed): Formatting code in tickets' description
 - Activated in all projects.
 - 
  
05:11 PM Task #928: Formatting code in tickets' description
 - Fabio Sinibaldi wrote:
> @andrea.dellamico@isti.cnr.it I can't access the provided link http://redmine-d.d4science.o... - 
  
04:57 PM Task #928: Formatting code in tickets' description
 - @andrea.dellamico@isti.cnr.it I can't access the provided link http://redmine-d.d4science.org/projects/d4science/past...
 - 
  
04:53 PM Task #928 (Feedback): Formatting code in tickets' description
 - Installed.
The module needs to be explicitly activated on each project: `Settings -> Modules -> Pastes` where we wan... - 
  
04:44 PM Task #928: Formatting code in tickets' description
 - Just for clarification to @fabio.sinibaldi@isti.cnr.it The link provided by @andrea.dellamico@isti.cnr.it is from a r...
 - 
  
04:30 PM Task #928: Formatting code in tickets' description
 - I confirm that it's possible to configure pastes to never expire. See http://redmine-d.d4science.org/projects/d4scien...
 - 
  
11:45 AM Task #928: Formatting code in tickets' description
 - The public services, yes. The redmine plugin, I do not know yet. I'm going to install it on the test redmine instance...
 - 
  
11:36 AM Task #928: Formatting code in tickets' description
 - Are we sure we want to use paste service?
In my understanding it only holds pasted code for a restricted amount of t... - 
  
09:47 AM Task #928 (In Progress): Formatting code in tickets' description
 - This sounds good. Can you install it? I updated the google sheet we use to keep track of plugins.
The needs to move ... - 
  
05:49 PM Support #1407: Export Liferay Portal groups to LDAP
 - @massimiliano.assante@isti.cnr.it ok as you wish
 - 
  
05:39 PM Support #1407: Export Liferay Portal groups to LDAP
 - @luca.frosini@isti.cnr.it dev and dev3 are development portals, therefore they are subject to restarts and no SLA is ...
 - 
  
05:15 PM Task #1368: Install and configure "Mono" to run EwE stock assessment algorithms
 - Perfect, thanks! Glad to hear it works.
 - 
  
04:15 PM Task #1504 (Closed): Install a haproxy instance in front of the dev dataminer services
 - The haproxy instance can use the round robin balancer. It seems that nor cookies or sessions need to be provided.
 - 
  
04:13 PM Task #1502: Automate the dataminer installation as a loadbalanced service
 - The architecture will be:
* A haproxy instance as http(s) load balancer: dataminer-d4s.d4science.org for the produ... - 
  
04:08 PM Task #1502 (Closed): Automate the dataminer installation as a loadbalanced service
 - We need to install dataminer as a load balanced service. Eventually, the load balancer could be put in HA.
 - 
  
04:10 PM Task #1503 (Closed): Install a dev dataminer VM
 - Create a new VM to install dataminer in the dev infrastructure
 - 
  
04:03 PM Task #1501: Reinstall the 'old' smartexecutors from the provisioning
 - @gianpaolo.coro@isti.cnr.it will give us the green light.
 - 
  
03:37 PM Task #1501 (Closed): Reinstall the 'old' smartexecutors from the provisioning
 - The following nodes should be erased:
* Stop the service
* Remove all the gcube* users
* Remove the old startup ... - 
  
03:46 PM Task #1475 (Closed): Please Move http://paste.research-infrastructures.eu/ to http://paste.d4science.org/
 - 
  
03:46 PM Task #1475: Please Move http://paste.research-infrastructures.eu/ to http://paste.d4science.org/
 - Seem working, also the robots.txt seems corrclty configured. I'm going to announce the the url using VREs
 - 
  
12:39 PM Task #1475 (Feedback): Please Move http://paste.research-infrastructures.eu/ to http://paste.d4science.org/
 - Added a robots.txt to exclude all the search engines spiders.
 - 
  
12:38 PM Task #1475 (In Progress): Please Move http://paste.research-infrastructures.eu/ to http://paste.d4science.org/
 - I've added the DNS name and changed the apache virtualhost configuration.
 - 
  
11:43 AM Task #1475: Please Move http://paste.research-infrastructures.eu/ to http://paste.d4science.org/
 - Andrea Dell'Amico wrote:
> Luca Frosini wrote:
> > Move the following installation from http://paste.research-infra... - 
  
11:37 AM Task #1475: Please Move http://paste.research-infrastructures.eu/ to http://paste.d4science.org/
 - Luca Frosini wrote:
> Move the following installation from http://paste.research-infrastructures.eu/ to http://paste... - 
  
02:55 PM Task #1283 (In Progress): Thredds layers colors not visualised on GisViewer
 - 
  
01:28 PM Task #536: Thredds: tomcat runs as root
 - thredds-p-d4s.d4science.org up and running, tomcat instance on port 8180 running with gcube user and nginx proxy on p...
 - 
  
12:25 PM Task #1417 (Feedback): Add Cron Job to make "Redmine Issue Reminder plugin" working
 - Cron job added, it will run each morning at 5am.
 - 
  
09:47 AM Task #1417: Add Cron Job to make "Redmine Issue Reminder plugin" working
 - Perfect. Thank you.
 - 
  
11:44 AM Task #1416: Please remove "Unread Issues plugin" and "Recurring Tasks (Issues)"
 - Perfect, I'm going to test it.
 - 
  
10:38 AM Support #1301 (Closed): MongoDB-Storage: provide a mongodump for backup
 - 
  
10:37 AM Support #1300 (Closed): IS-IC: provide a backup for each IS-IC in production
 - 
  
10:15 AM Task #1207: Configure new Apache Cassandra dev version on cassandra1-d-d4s.d4science.org
 - @costantino.perciante@isti.cnr.it successfully copied the previous Keyspace onto the new machine. 
@tommaso.piccio... - 
  
10:13 AM Task #1492 (Closed): Create another cassandra dev node just like cassandra1-d-d4s.d4science.org
 - We need to experiment on Cassandra clusters, in particular to be resilient to hardware problems.
To do so, we need... - 
  
10:04 AM Incident #1418 (Closed): User gianpaolo.coro not able to access storage service when using services Gateway
 
Nov 22, 2015
- 
  
08:13 PM Task #1417: Add Cron Job to make "Redmine Issue Reminder plugin" working
 - I'm going to add the cron job on monday.
 - 
  
08:13 PM Task #928: Formatting code in tickets' description
 - There is also a pastebin-like plugin for redmine. Maybe it's a better choice, as it's integrated with the platform? S...
 - 
  
04:07 PM Task #364: Nagios: create a new hostgroup and assign all the CNR monitored hosts to it
 - @pasquale.pagano@isti.cnr.it Do we want to include *all* the CNR services? Hypervisor, SAN servers, dnet/openaire ser...
 - 
  
04:05 PM Task #364 (In Progress): Nagios: create a new hostgroup and assign all the CNR monitored hosts to it
 - The group already exists, but it doesn't include all the monitored hosts at the cnr site.
 - 
  
04:03 PM Support #1325 (In Progress): rstudio.d4science.org: add nagios check
 - 
  
04:02 PM Task #1427 (Feedback): New VM to run a mongodb service needed by the Eagle project
 - 
  
04:02 PM Task #150 (In Progress): Add nagios check for sp.d4science.org tomcat
 - 
  
03:58 PM Task #1416: Please remove "Unread Issues plugin" and "Recurring Tasks (Issues)"
 - Yes, read The comment https://support.d4science.org/issues/1416#note-3: it's a newer version, from the changelog it n...
 
Nov 20, 2015
- 
  
07:25 PM Task #928 (Feedback): Formatting code in tickets' description
 - 
  
07:25 PM Task #928 (In Progress): Formatting code in tickets' description
 - 
  
07:24 PM Task #928: Formatting code in tickets' description
 - Investigating the issue we have thought that we should use paste for code or exception 
http://paste.research-infras... - 
  
07:24 PM Task #1475 (Closed): Please Move http://paste.research-infrastructures.eu/ to http://paste.d4science.org/
 - Move the following installation from http://paste.research-infrastructures.eu/ to http://paste.d4science.org/ that is...
 - 
  
07:17 PM Task #876 (Closed): Make Category field working
 - Category fields working as default assignee. For each project we can define specific category and assign a user for t...
 - 
  
07:15 PM Support #1407: Export Liferay Portal groups to LDAP
 - @massimiliano.assante@isti.cnr.it you can announce the possible unavailability due to tests of one of two dev portals...
 - 
  
12:01 PM Support #1407: Export Liferay Portal groups to LDAP
 - Does a dev portal exist, so that we can try and use ldap-liferay-d.d4science.org?
The organizational units and the... - 
  
11:59 AM Support #1407: Export Liferay Portal groups to LDAP
 - Thanks for the analysis Andrea. 
I do agree that randomly generate (and increment in case od collision) a number fro... - 
  
12:02 AM Support #1407: Export Liferay Portal groups to LDAP
 - First, the basic structure for the users and their main groups. The users right now miss all the POSIX compatibility ...
 - 
  
07:08 PM Task #1417: Add Cron Job to make "Redmine Issue Reminder plugin" working
 - Just a clarification fro @pasquale.pagano@isti.cnr.it The query are the query available for the project and used in g...
 - 
  
07:06 PM Task #1417: Add Cron Job to make "Redmine Issue Reminder plugin" working
 - I have created tickets #1472 #1473 #1474 to test it. The due date is on 25/11/2015.
I have also added the reminder w... - 
  
06:56 PM Task #1417 (In Progress): Add Cron Job to make "Redmine Issue Reminder plugin" working
 - I'm going to implement this strategy to test it.
I'll delete from any project the reminder.
I'll add a reminder onl... - 
  
07:00 PM Task #1416 (Feedback): Please remove "Unread Issues plugin" and "Recurring Tasks (Issues)"
 - Recurring Tasks (Issues) is still installed.
 - 
  
06:59 PM Task #1416 (In Progress): Please remove "Unread Issues plugin" and "Recurring Tasks (Issues)"
 - 
  
06:52 PM Task #1416 (Closed): Please remove "Unread Issues plugin" and "Recurring Tasks (Issues)"
 - 
  
05:33 PM Incident #938 (Closed): Investigate the nagios alerts that come from the Greek d4science nodes and the social-isti ones
 - 
  
03:30 PM Incident #938: Investigate the nagios alerts that come from the Greek d4science nodes and the social-isti ones
 - They are vanished. Any clues?
I propose to close this ticket, to be reopened if the problem appears again with a b... - 
  
05:11 PM Support #1365 (Closed): HL: bug moving shared folders
 - The fix will be released in gcube 3.9.
 - 
  
05:10 PM Support #1336 (Closed): HL: bug in history for rename operation
 - The fix will be released in gcube 3.9.
 - 
  
04:20 PM Support #1446 (Closed): New Virtual machine for dedicate Mongo storage for DLI
 - Thanks, It works!
 - 
  
03:10 PM Support #1446 (Feedback): New Virtual machine for dedicate Mongo storage for DLI
 - The VM is up and mongo is running.
You have access as 'sandro.labruzzo'.
The mongo data is under `/data/mongodb`,... - 
  
02:13 PM Support #1446: New Virtual machine for dedicate Mongo storage for DLI
 - Hostname: mongodb0-p-dli.d4science.org, IP: 146.48.123.15
 - 
  
02:11 PM Support #1446 (In Progress): New Virtual machine for dedicate Mongo storage for DLI
 - 
  
01:58 PM Support #1446 (Closed): New Virtual machine for dedicate Mongo storage for DLI
 - I need a dedicated mongo server for node0-p-dli.d4science.org and node0.d.dli.research-infrastructures.eu with at lea...
 - 
  
03:44 PM Task #1450 (Closed): nagios monitoring for the new mongodb production cluster
 - The new cluster is not monitored by nagios
 - 
  
03:43 PM Task #1449 (Closed): Monitor the production mongodb cluster with ganglia
 - mongodb is not monitored by ganglia at all, right now.
 - 
  
03:40 PM Task #1448 (Closed): Ganglia plugin for mongodb
 - Install it on production.
 - 
  
03:39 PM Task #1447 (Closed): Ganglia plugin for couchdb
 - Install it in production.
 - 
  
03:36 PM Task #890 (Closed): We need a playbook that creates system users to assign to services that do not have one
 - 
  
03:36 PM Task #890 (In Progress): We need a playbook that creates system users to assign to services that do not have one
 - We now have something specific to the dnet environment.
 - 
  
03:34 PM Task #1267 (Closed): Provide an ansible playbook for upgrading GHNs and WHNs in production environment
 - 
  
03:32 PM Task #1262 (Closed): Upgrade the SAN servers Linux distribution
 - All the SAN servers now run Ubuntu 14.04
 - 
  
03:31 PM Support #1214 (Closed): create new VM for hosting the authorization service in pre-production environment
 - 
  
11:31 AM Incident #1341 (Closed): VRE Definition does not work
 - 
  
11:31 AM Incident #1341 (Resolved): VRE Definition does not work
 - 
  
11:20 AM Incident #1341: VRE Definition does not work
 - can this ticket be closed?
 - 
  
10:04 AM Incident #1418: User gianpaolo.coro not able to access storage service when using services Gateway
 - From the logs it seems that the HL fails to istantiate correctly the storage manager for user gianpaolo.coro. Anyway,...
 
Nov 19, 2015
- 
  
05:55 PM Task #1427 (In Progress): New VM to run a mongodb service needed by the Eagle project
 - 
  
05:54 PM Task #1427 (Closed): New VM to run a mongodb service needed by the Eagle project
 - See https://issue.openaire.research-infrastructures.eu/issues/1683
 - 
  
05:31 PM Support #1320: Issue update reminder plugin does not work
 - Done.
 - 
  
04:50 PM Support #1320: Issue update reminder plugin does not work
 - Oops..misunderstanding here...
The guys here would like to receive the reminders on Tuesdays...
When I asked for Mo... - 
  
11:44 AM Support #1320: Issue update reminder plugin does not work
 - Done. It will now run on monday at 5am
 - 
  
10:24 AM Support #1320: Issue update reminder plugin does not work
 - Can we make it run once a week on Monday night instead of every night?
 - 
  
05:29 PM Task #548 (Closed): Log Rotation With Mongo
 - mongodb log rotation active in dev and prod environment.
 - 
  
05:14 PM Incident #1418: User gianpaolo.coro not able to access storage service when using services Gateway
 - Roberto Cirillo wrote:
> I don't see any storage log portal side for user gianpaolo.coro while I see the storage lo... - 
  
04:24 PM Incident #1418: User gianpaolo.coro not able to access storage service when using services Gateway
 - I don't see any storage log portal side for user gianpaolo.coro while I see the storage logs for other users. It see...
 - 
  
12:12 PM Incident #1418 (In Progress): User gianpaolo.coro not able to access storage service when using services Gateway
 - 
  
03:26 PM Task #1368: Install and configure "Mono" to run EwE stock assessment algorithms
 - Next step in this activity will be to create a connector between the program provided by Jeroen and the BlueBRIDGE co...
 - 
  
03:19 PM Task #1368 (Closed): Install and configure "Mono" to run EwE stock assessment algorithms
 - Thanks Jeroen,
deployed the new exe and succesfully tested it on statistical-manager.d.d4science.org with mono 2.
... - 
  
09:45 AM Task #1368: Install and configure "Mono" to run EwE stock assessment algorithms
 - A new EwECmd exe is available in my workspace. I removed the offending references without any problems, and as far as...
 - 
  
02:27 PM Incident #1348: Workspace: Uploading file and errors
 - The new common-file upload library (v.1.3.1) will be added in production enviroment to the next release (gCube 3.10) ...
 - 
  
01:26 PM Task #1416 (Feedback): Please remove "Unread Issues plugin" and "Recurring Tasks (Issues)"
 - 
  
01:25 PM Task #1416 (In Progress): Please remove "Unread Issues plugin" and "Recurring Tasks (Issues)"
 - I removed the 'unread issues plugin', while I updated the 'recurring tasks' one because, from the readme, it seems th...
 - 
  
12:42 PM Task #1225 (Closed): Add ServiceEndpoint for accounting system in pre production environment
 - 
  
12:35 PM Task #1227 (Closed): Replicate couchdb01-d-d4s.d4science.org databases with couchdb02-d-d4s.d4science.org
 - 
  
12:33 PM Task #1226 (Closed): Migrate databases from accounting-d4s.d4science.org to couchdb01-d-d4s.d4science.org
 
Nov 18, 2015
- 
  
05:02 PM Task #1368: Install and configure "Mono" to run EwE stock assessment algorithms
 - Daniele Pavia wrote:
> Tested EwECmd.exe with mono versions 2.10.8.1 and 4.0.4.1-1. Doesn't work.
>
> Both attem... - 
  
03:34 PM Task #1368: Install and configure "Mono" to run EwE stock assessment algorithms
 - Tested EwECmd.exe with mono versions 2.10.8.1 and 4.0.4.1-1. Doesn't work. 
Both attempts ended with:
CLog.Write... - 
  
05:02 PM Incident #1418 (Paused): User gianpaolo.coro not able to access storage service when using services Gateway
 - Pausing the ticket until @roberto.cirillo@isti.cnr.it is not able to provide feedback on the storage service logs
 - 
  
05:01 PM Incident #1418 (In Progress): User gianpaolo.coro not able to access storage service when using services Gateway
 - @roberto.cirillo@isti.cnr.it we need your collaboration to investigate this problem, in particular you should check t...
 - 
  
04:58 PM Incident #1418 (Closed): User gianpaolo.coro not able to access storage service when using services Gateway
 - I created the ticket as a follow up of #1402 to investigate why the User gianpaolo.coro is not able to access storage...
 - 
  
04:56 PM Incident #1402: Computational output is not visualised on StatMan on services.d4science.org
 - we investigated the issue together with @valentina.marioli@isti.cnr.it and @francesco.mangiacrapa@isti.cnr.it 
We ... - 
  
03:18 PM Incident #1402 (In Progress): Computational output is not visualised on StatMan on services.d4science.org
 - 
  
02:58 PM Incident #1402: Computational output is not visualised on StatMan on services.d4science.org
 - I checked the issue and this is the exception raised for Biodiversity Lab. The problem however is weird, because you ...
 - 
  
02:39 PM Incident #1402: Computational output is not visualised on StatMan on services.d4science.org
 - The issue is still present. Consider that I cannot see the VRE folders of the other VREs on services.d4science.org, e...
 - 
  
04:53 PM Support #1330 (In Progress): Graphical glitch in News feed (home)
 - lowering the priority
 - 
  
04:53 PM Support #1330: Graphical glitch in News feed (home)
 - ok, i did manage to reproduce only in the services home page. it is something related to the services home portal the...
 - 
  
03:54 PM Support #1330: Graphical glitch in News feed (home)
 - Please, make a try with the services.d4science.org ... there is something weird ... I do not manage to reproduce in v...
 - 
  
03:40 PM Support #1330 (Feedback): Graphical glitch in News feed (home)
 - @leonardo.candela@isti.cnr.it Which Safari version are you using? With Version 9.0.1 (10601.2.7.2) I cannot reproduce...
 - 
  
03:38 PM Support #1330 (In Progress): Graphical glitch in News feed (home)
 - 
  
03:36 PM Support #1407 (Paused): Export Liferay Portal groups to LDAP
 - waiting for @andrea.dellamico@isti.cnr.it solution on groups definition
 - 
  
03:35 PM Support #1407 (In Progress): Export Liferay Portal groups to LDAP
 - 
  
03:36 PM Task #1417 (Closed): Add Cron Job to make "Redmine Issue Reminder plugin" working
 - 
  
03:30 PM Task #1416 (Closed): Please remove "Unread Issues plugin" and "Recurring Tasks (Issues)"
 - http://rmplus.pro/redmine/plugins/unread_issues
 - 
  
03:04 PM Support #1320 (Feedback): Issue update reminder plugin does not work
 - We also have the cron job, now. It runs daily at midnight.
 - 
  
11:58 AM Support #1320: Issue update reminder plugin does not work
 - Andrea Mannocci wrote:
> Is it possible to configure the object of the email sent by the plugin?
> It would be nice... - 
  
11:35 AM Support #1320: Issue update reminder plugin does not work
 - Is it possible to configure the object of the email sent by the plugin?
It would be nice to have the same format red... - 
  
03:04 PM Task #1410 (Closed): Bakup of statistical-manager.d.d4science.org is required
 - Una tantum backup taken, with sql dump.
 - 
  
12:28 PM Task #1410 (Closed): Bakup of statistical-manager.d.d4science.org is required
 - A backup of the machine statistical-manager.d.d4science.org is required before the installation of Mono by Engineerin...
 - 
  
12:36 PM Incident #1348 (Resolved): Workspace: Uploading file and errors
 - 
  
12:36 PM Incident #1348 (In Progress): Workspace: Uploading file and errors
 - In dev enviroment, the library commons-fileupload has been updated (to the org.gcube.distribution:maven-portal-bom) w...
 
Nov 17, 2015
- 
  
08:17 PM Support #1320: Issue update reminder plugin does not work
 - The cron job needs to run the command 
~~~
/usr/local/bin/rake -f /srv/redmine/openaireplus/Rakefile RAILS_ENV=p... - 
  
08:15 PM Support #1320 (In Progress): Issue update reminder plugin does not work
 - It seems that the ruby way of running scheduled tasks does not work, while running the job manually do.
I'm going to... - 
  
07:24 PM Task #1128 (Closed): Please Configure tomcat instance of cotrix.d4science.org to restart automatically
 - cotrix.d4science.org is now part of the smartgears ganglia cluster.
 - 
  
06:17 PM Task #1128: Please Configure tomcat instance of cotrix.d4science.org to restart automatically
 - I also removed the /etc/init.d/cotrix script: it didn't set the right username, so it was dangerous.
 - 
  
06:15 PM Task #1128: Please Configure tomcat instance of cotrix.d4science.org to restart automatically
 - I've added an upstart script: /etc/init/cotrix.conf and tested it (the instance was stopped since the last outage, bt...
 - 
  
05:54 PM Task #1128 (In Progress): Please Configure tomcat instance of cotrix.d4science.org to restart automatically
 - 
  
07:11 PM Support #1407: Export Liferay Portal groups to LDAP
 - Forgot to add the image about the current organization
 - 
  
07:08 PM Support #1407 (Closed): Export Liferay Portal groups to LDAP
 - The groups should reflect the D4Science organization (RootVO / VO / VRE) as shown in the attached image.
I discuss... - 
  
07:03 PM Incident #1402 (Feedback): Computational output is not visualised on StatMan on services.d4science.org
 - I checked the problem with @valentina.marioli@isti.cnr.it as in the end it was home library related for only Gianpaol...
 - 
  
12:34 PM Incident #1402: Computational output is not visualised on StatMan on services.d4science.org
 - I can see the images, files etc on https://services.d4science.org/group/biodiversitylab/processing-tools, while I can...
 - 
  
11:34 AM Incident #1402 (In Progress): Computational output is not visualised on StatMan on services.d4science.org
 - 
  
11:23 AM Incident #1402 (Closed): Computational output is not visualised on StatMan on services.d4science.org
 - The computational outputs (images, files etc) are not visualised on the services.d4science.org portal. This error is ...
 - 
  
06:41 PM Incident #1338 (Resolved): Workspace and ownership ... something is wrong
 - This issue has been fixed in dev environment. It will be deployed in production ASAP. See: #1332
 - 
  
06:39 PM Incident #1338 (In Progress): Workspace and ownership ... something is wrong
 - 
  
02:06 PM Task #1331 (In Progress): Rename VM newportal.i-marine.d4science.org to preprod.d4science.org
 - New SSL certificate for preprod.d4science.org required, waiting.
 - 
  
01:51 PM Task #1371 (Closed): new ETICS builder needed for gcube.HEAD
 - new node eticsbuild3.research-infrastructures.eu (alias eticsbuild3.d4science.org) up and running
CentOS Linux rel... 
Nov 16, 2015
- 
  
07:08 PM Incident #1348: Workspace: Uploading file and errors
 - Currently, the workspace-uploader component is using commons-fileupload library at 1.2.1 because is managed in org.gc...
 - 
  
05:38 PM Task #1368: Install and configure "Mono" to run EwE stock assessment algorithms
 - Could you please check that the Mono installation is compatible with .NET Framework 4.0 Full Profile (not Client prof...
 - 
  
01:47 PM Task #1368 (Closed): Install and configure "Mono" to run EwE stock assessment algorithms
 - An installation of Mono
*http://www.mono-project.com/*
is required to run Ecopath with Ecosim algorithms on the... - 
  
03:31 PM Task #1323: Produce Release Notes for gCube 3.9.0
 - ## **gCube 3.9.0 release**
### Authorization Token:
* Created an authentication token - full delegation mode - ... - 
  
03:01 PM Task #1371 (Closed): new ETICS builder needed for gcube.HEAD
 - in order to have a continuous integration of gCube.HEAD during release integration we need another machine to host HE...
 - 
  
12:38 PM Task #450: Dismiss Ecosystem VO and related services
 - due to changes in a related task
 - 
  
11:37 AM Support #1364 (Closed): Open port 5000 of node0.d.dli.research-infrastructures.eu only for CNR IP address
 
Nov 15, 2015
- 
  
09:06 PM Support #1364 (Feedback): Open port 5000 of node0.d.dli.research-infrastructures.eu only for CNR IP address
 - 
  
09:05 PM Support #1364 (In Progress): Open port 5000 of node0.d.dli.research-infrastructures.eu only for CNR IP address
 - Done.
 
Nov 13, 2015
- 
  
06:28 PM Support #1361: VRE Manager portlet lacks the VRE Creation Date
 - We don't have the deployment date time, do we @lucio.lelii@isti.cnr.it ?
 - 
  
06:23 PM Support #1361: VRE Manager portlet lacks the VRE Creation Date
 - I would like to see the creation date in the table (e.g. to order).
Please, do take into account that also the "term... - 
  
04:54 PM Support #1361 (Feedback): VRE Manager portlet lacks the VRE Creation Date
 - isn't it ok? @leonardo.candela@isti.cnr.it
 - 
  
04:53 PM Support #1361 (In Progress): VRE Manager portlet lacks the VRE Creation Date
 - Just select the VRE and click on View Details to see when it was created (or right click > view details)
 - 
  
12:01 PM Support #1361 (Closed): VRE Manager portlet lacks the VRE Creation Date
 - I miss a column with VRE creation date in the portlet enabling VRE Management.
 - 
  
04:52 PM Support #1365 (Closed): HL: bug moving shared folders
 - Moving a shared folder, such folder is no longer accessible.
 - 
  
04:50 PM Task #1208 (Closed): Upgrade VRE Modeler functionality resource (GenericResource( to support basic functionality
 - 
  
03:06 PM Task #1208 (In Progress): Upgrade VRE Modeler functionality resource (GenericResource( to support basic functionality
 - 
  
04:49 PM Support #1336 (In Progress): HL: bug in history for rename operation
 - 
  
04:46 PM Support #1364 (Closed): Open port 5000 of node0.d.dli.research-infrastructures.eu only for CNR IP address
 - 
  
03:06 PM Task #1098 (Closed): Newportal upgrade to gCube 3.9.0
 
Nov 12, 2015
- 
  
06:02 PM Incident #1348: Workspace: Uploading file and errors
 - I believe I've discovered something that may be related to this problem: https://issues.apache.org/jira/browse/FILEUP...
 - 
  
05:11 PM Incident #1348: Workspace: Uploading file and errors
 - From portal log I see an exception when the file is copied in the  Portal local folder  (not in mongodb): 
org.apa... - 
  
11:34 AM Incident #1348 (Closed): Workspace: Uploading file and errors
 
I'm trying to upload a file (1.46 GB) on the workspace and I'm getting an error. Unfortunately, the error message I...- 
  
05:59 PM Support #848 (Closed): Increase ram Memory on VRE-Modeler (node64.p) on gCubeApps
 - RAM changed to 3 GB during the last reboot.
 - 
  
05:55 PM Task #1207: Configure new Apache Cassandra dev version on cassandra1-d-d4s.d4science.org
 - Please works on the new node after data
 - 
  
05:51 PM Task #1206 (Closed): Upgrade ubuntu and Java version on node1.d.cassandra.research-infrastructures.eu
 - new cassandra1-d-d4s.d4science.org dev node started,
ubuntu 14.04.3 server LTS, oracle-java7 version "1.7.0_80"
wit... - 
  
12:57 PM Incident #1341: VRE Definition does not work
 - Yes, the problem is due to the fact that the VRE-Portlets and the Service were not upgraded to 3.9.0, but the HomeLib...
 - 
  
11:26 AM Task #1347 (Closed): Modify the gcube-system wiki configuration to give write access to the bluebridge group
 - People that is assigned to the bluebridge group in the _ldap-redmine_ ldap server need to have write access to the gc...
 - 
  
11:22 AM Support #1326: Enable new LDAP Server on wiki.gcube-system.org
 - Massimiliano Assante wrote:
> Please add also Maria Antonietta Di Girolamo
Sorry, I forgot to write that i added ... - 
  
11:18 AM Support #1326: Enable new LDAP Server on wiki.gcube-system.org
 - Please add also Maria Antonietta Di Girolamo
 - 
  
11:16 AM Support #1326 (Closed): Enable new LDAP Server on wiki.gcube-system.org
 - Massimiliano Assante wrote:
> Thanks Andrea, I see what the problem is now. You are right we cannot open the wiki to... - 
  
11:09 AM Support #1326: Enable new LDAP Server on wiki.gcube-system.org
 - Thanks Andrea, I see what the problem is now. You are right we cannot open the wiki to the whole set of D4Science. 
... - 
  
10:56 AM Support #1326: Enable new LDAP Server on wiki.gcube-system.org
 - I tryed but i cannot authenticate via d4Science domain
Massimiliano Assante wrote:
> @nunzioandrea.galante@eng.it... - 
  
10:47 AM Support #1326: Enable new LDAP Server on wiki.gcube-system.org
 - @massimiliano.assante@isti.cnr.it the write permissions on the wikis are assigned to people included in a specific g...
 - 
  
10:43 AM Support #1326: Enable new LDAP Server on wiki.gcube-system.org
 - @nunzioandrea.galante@eng.it, you should probably authenticate via D4Science domain. please try that.
 - 
  
10:37 AM Support #1326: Enable new LDAP Server on wiki.gcube-system.org
 - Currently i just can authenticate via NeMIS server but still cannot modify the page since the edit tab is missing.
S... - 
  
11:19 AM Task #1346 (Closed): Create a BlueBridge group on the ldap-redmine ldap server
 - Needed to give a subset of the users acces to the gcube-system wiki
 
Nov 11, 2015
- 
  
08:06 PM Support #1326 (Feedback): Enable new LDAP Server on wiki.gcube-system.org
 
Now the wiki can authenticate using both the ldap servers. The user needs to choose the right one before ...- 
  
06:12 PM Support #1326 (In Progress): Enable new LDAP Server on wiki.gcube-system.org
 - Working on it.
 - 
  
07:06 PM Task #1343 (Closed): Permit connections to the mongodb servers from the EGI cloud networks
 
The smartgears nodes instantiated to the EGI cloud providers need to talk to our mongodb servers.
I have temporari...- 
  
07:01 PM Incident #1341: VRE Definition does not work
 - However, the "error" is not "blocking" ... in the reality it happens that the VRE specification is stored every time ...
 - 
  
06:56 PM Incident #1341 (In Progress): VRE Definition does not work
 - Unfortunately step 2 only was fixed, I'm now experiencing problems at the latest step (when clicking on the Upload an...
 - 
  
06:46 PM Incident #1341 (Closed): VRE Definition does not work
 - The problem is fixed.
 - 
  
06:33 PM Incident #1341 (Feedback): VRE Definition does not work
 - the service was started (I didn't receive any nagios check from this service) but I guess this service wasn't registe...
 - 
  
06:24 PM Incident #1341: VRE Definition does not work
 - Nope, sorry. I think I know why, we need to upgrade both althe service and the portlets to make it work, or I need to...
 - 
  
06:21 PM Incident #1341 (In Progress): VRE Definition does not work
 - 
  
06:19 PM Incident #1341: VRE Definition does not work
 - Nope, sorry. I think I know why, we need to upgrade both althe service and the portlets to make it work, or I need to...
 - 
  
06:00 PM Incident #1341 (Closed): VRE Definition does not work
 - I'm trying to define a new VRE in the gCubeApps scope via the services.d4science gateway.  
The portlet remains in... - 
  
06:12 PM Task #807 (Closed): Add new machine for DLI production
 - 
  
05:58 PM Support #1290 (Closed): couchDB: disable https
 - 
  
12:00 PM Incident #1338: Workspace and ownership ... something is wrong
 - This bug is not related to HomeLibrary, but to workspace Portlet. 
Francesco already knows the issue: https://suppor... - 
  
11:39 AM Incident #1338 (Closed): Workspace and ownership ... something is wrong
 - I have not created any of the folder in the screenshot as well as the file they contain yet I'm reported as the owner.
 - 
  
10:32 AM Task #1327 (Closed): Statistical service database access
 - This should do for the time being.
 
Nov 10, 2015
- 
  
06:51 PM Support #1336 (Closed): HL: bug in history for rename operation
 - Rename operation is not correctly retrieved from Jackrabbit.
 - 
  
06:25 PM Task #1327 (In Progress): Statistical service database access
 - The current configuration allows "gcube" sql user to access the "dataSpace", "testdb" and "timeseries" DB from everyw...
 - 
  
09:40 AM Task #1327 (Closed): Statistical service database access
 - Please, ensure access to the db in db5.p.d4science.research-infrastructures.eu via only user and password. This is ne...
 - 
  
05:41 PM Task #1331 (Closed): Rename VM newportal.i-marine.d4science.org to preprod.d4science.org
 - The VM newportal.i-marine.d4science.org should be renamed into preprod.d4science.org. We should also request an https...
 - 
  
05:39 PM Support #1330 (Closed): Graphical glitch in News feed (home)
 - When replying to a post 
a. the reply is "long" (occupy a number of rows greater than 3);
b. the action is done in ... 
Nov 09, 2015
- 
  
06:23 PM Task #1116 (Closed): Remove accounting-portal-webapp from D4Science Gateways
 - 
  
06:22 PM Task #998 (Closed): TimeSeries Portlet undeployment
 - 
  
06:10 PM Task #1224 (Closed): Add ServiceEndpoint for authorization service in pre production environment
 - 
  
06:09 PM Support #1289 (Paused): Storage-MongoDB: enable authentication on MongoDB version 2.6
 - 
  
05:33 PM Support #1326 (Closed): Enable new LDAP Server on wiki.gcube-system.org
 - Currently the user nunzioandreagalante, nunzioandrea.galante@eng.it has to be able to use the gCube wiki but since he...
 - 
  
04:10 PM Support #1325 (Closed): rstudio.d4science.org: add nagios check
 - Currently there is a tomcat under 8080 without a nagios check. Please provide a nagios check for this host.
 - 
  
02:55 PM Task #1321 (Closed): Remove VesselActivitiesAnalyzer VRE Folder from JackRabbit
 - VesselActivitiesAnalyzer VRE Folder has been removed from Jackrabbit.
 - 
  
02:42 PM Task #1321 (In Progress): Remove VesselActivitiesAnalyzer VRE Folder from JackRabbit
 - 
  
11:40 AM Task #1321 (Closed): Remove VesselActivitiesAnalyzer VRE Folder from JackRabbit
 - 
  
02:55 PM Support #1229 (Closed): HomeLibrary: please delete gCubeApps/ORI VRE Folder from JR Repo
 - gCubeApps/ORI VRE Folder has been removed from Jackrabbit.
 - 
  
02:42 PM Support #1229 (In Progress): HomeLibrary: please delete gCubeApps/ORI VRE Folder from JR Repo
 - 
  
12:51 PM Task #1323 (Closed): Produce Release Notes for gCube 3.9.0
 - 
  
11:48 AM Task #1322 (Closed): Remove VesselActivitiesAnalyzer VRE from D4Science Gateways
 - 
  
11:48 AM Task #1322 (Closed): Remove VesselActivitiesAnalyzer VRE from D4Science Gateways
 - 
  
11:42 AM Task #996 (In Progress): Dismiss VesselActivitiesAnalyzer VRE and related services
 
Nov 06, 2015
- 
  
05:38 PM Task #807 (Feedback): Add new machine for DLI production
 - Done. Please open a new ticket next time, and set it as related to the main one.
 - 
  
05:10 PM Task #807 (In Progress): Add new machine for DLI production
 - I need that the hostname **dliservice.research-infrastructures.eu** points to **node0-p-dli.d4science.org:5000**
Fur... - 
  
05:17 PM Support #1320 (Closed): Issue update reminder plugin does not work
 - The plugin for reminding about tickets installed for the D-Net/OpenAIRE issue track in #892 seems to not work, as we ...
 - 
  
12:18 PM Support #1301 (Closed): MongoDB-Storage: provide a mongodump for backup
 - In order to prevent problems during the blackout programmed for Sunday 8th November. A mongodump for the production c...
 - 
  
12:14 PM Support #1300 (Closed): IS-IC: provide a backup for each IS-IC in production
 - In order to prevent problems during the blackout programmed for Sunday 8th November. A backup for the following nodes...
 - 
  
11:37 AM Support #1289: Storage-MongoDB: enable authentication on MongoDB version 2.6
 - The key file has been generated and distribuited on every mongoDB member except for mongo6-p that is out of the cluster
 - 
  
11:05 AM Support #1289 (In Progress): Storage-MongoDB: enable authentication on MongoDB version 2.6
 
Nov 05, 2015
- 
  
05:57 PM Upgrade #1071 (Planned): gCubeApps VO upgrade to gCube 3.9.0
 - 
  
11:04 AM Upgrade #1071: gCubeApps VO upgrade to gCube 3.9.0
 - **Hosting Nodes**
*GHN to clean and upgrade*
All GHN should be upgraded to version 6.0.0 except for following n... - 
  
05:57 PM Upgrade #1070 (Planned): FARM VO upgrade to gCube 3.9.0
 - 
  
11:05 AM Upgrade #1070: FARM VO upgrade to gCube 3.9.0
 - **Hosting Nodes**
*GHN to clean and upgrade*
All GHN should be upgraded to version 6.0.0 except for following n... - 
  
05:57 PM Upgrade #1072 (Planned): D4Science Root VO upgrade to gCube 3.9.0
 - 
  
10:51 AM Upgrade #1072: D4Science Root VO upgrade to gCube 3.9.0
 - **Hosting Nodes**
*GHN*
All GHN should be upgraded to version 6.0.0 except for following nodes:
* node1.p.d4... - 
  
02:26 PM Task #1128: Please Configure tomcat instance of cotrix.d4science.org to restart automatically
 - Andrea Dell'Amico wrote:
> There are no nagios nor ganglia monitoring.
> I was told that the service was going to b... - 
  
12:54 PM Task #1128: Please Configure tomcat instance of cotrix.d4science.org to restart automatically
 - There are no nagios nor ganglia monitoring.
I was told that the service was going to be dismissed as part of the imm... - 
  
12:49 PM Task #1128: Please Configure tomcat instance of cotrix.d4science.org to restart automatically
 - Could you check also if this host is monitored by ganglia or nagios. if it is not, could you add a nagios check?
 - 
  
12:52 PM Upgrade #1256 (Planned): Provide an upgrade script for upgrading GCore container
 - The ghn version is changed. The new ghn version is 6.0.0. I've provided a script for upgrade the gCore container to v...
 - 
  
11:22 AM Support #1288 (Closed): Storage- mongoDB: upgrade mongoDB to version 2.6
 - All nodes upgraded to mongodb-org 2.6.11
mongo1-p-d4s.d4science.org ALIAS node73.p.d4science.research-infrastructu... - 
  
11:19 AM Support #1287 (Closed): Storage-MongoDB: upgrade OS to ubuntu 14.04
 - All nodes upgraded to OS to ubuntu 14.04
mongo1-p-d4s.d4science.org ALIAS node73.p.d4science.research-infrastructu... - 
  
10:45 AM Task #1224: Add ServiceEndpoint for authorization service in pre production environment
 - yes, I did it yesterday but there was a space on the end of the endpoint. I fixed it in root scope but i cannot fix i...
 - 
  
10:38 AM Task #1224: Add ServiceEndpoint for authorization service in pre production environment
 - @lucio.lelii@isti.cnr.it  could you check if it is ok?
HAve you added the ServiceEndpoint for Authorization service? 
Nov 04, 2015
- 
  
07:04 PM Upgrade #1073: Ecosystem VO upgrade to gCube 3.9.0
 - dl28.di.uoa.gr has been turned off because the OS is very old and it is not compatible with ansible playbook for inst...
 - 
  
05:34 PM Incident #1293 (Closed): Workspace: Long stack trace exception in iMarine portal
 - 
  
05:20 PM Incident #1293 (In Progress): Workspace: Long stack trace exception in iMarine portal
 - The exception is due to an error retrieving the owner of some items from Jackrabbit: the ID has been retrieved instea...
 - 
  
03:18 PM Incident #1293: Workspace: Long stack trace exception in iMarine portal
 - It's not related to HomeLibrary.
 - 
  
02:54 PM Incident #1293 (Closed): Workspace: Long stack trace exception in iMarine portal
 - I was checking the logs and i found a very long recurring exception generated by the workspace. Can you please check ...
 - 
  
02:46 PM Support #713 (Closed): Internal WIKI Formatting seems not working as expected
 - 
  
02:31 PM Support #713: Internal WIKI Formatting seems not working as expected
 - Found the issue on tables: header separator needs explicitly 3 dashes (-) between the pipes (|)
 - 
  
01:55 PM Support #713: Internal WIKI Formatting seems not working as expected
 - I do not know :-).
There could be a bug in the redmine markdown support, or some other mistake.
The official markdo... - 
  
01:45 PM Support #713 (In Progress): Internal WIKI Formatting seems not working as expected
 - I'm reopening the ticket (maybe I could create a new one), because the formatting seems not working.
The link I prov... - 
  
02:36 PM Task #1112 (Paused): Cotrix Portlet undeployment
 - According to the feedback received by FAO the activity can be paused.
 - 
  
02:36 PM Task #1112 (In Progress): Cotrix Portlet undeployment
 - 
  
02:29 PM Task #1113 (Closed): Announcement of Vessel Activities Analyzer VRE dismissal plus suggestion to register on StatMan related VREs
 - 
  
01:40 PM Support #1290: couchDB: disable https
 - DONE
 - 
  
01:36 PM Support #1290: couchDB: disable https
 - NO problem. We just have to change the url from Service Endpoints. I'm going t do it immediately for SmartExecutor an...
 - 
  
11:19 AM Support #1290: couchDB: disable https
 - @lucio.lelii@isti.cnr.it , @luca.frosini@isti.cnr.it could you give us a feedback about this?
 - 
  
12:14 PM Incident #1291 (Closed): Notification with null sender
 - As soon as we deploy 3.9.0 in production the issue is fixed
 - 
  
11:34 AM Incident #1291: Notification with null sender
 - > My feeling is that there is something weird, in the attachment you can see that I have received a message with Send...
 - 
  
11:03 AM Incident #1291: Notification with null sender
 - Please check what happens in the logs, 
the problem is that 2 users (in a time frame of 2 minutes) have sent a messa... - 
  
10:47 AM Incident #1291: Notification with null sender
 - @leonardo.candela@isti.cnr.it: has the message a sender or the sender is null?
 - 
  
09:57 AM Incident #1291 (Closed): Notification with null sender
 - This morning I received the following email message from the i-marine portal 
Subject: null sent you a message
... - 
  
11:06 AM Task #1292 (Closed): UsageTracker: upgrade tomcat to avoid bug " 50 days"
 - Now we have a tomcat 7.0.51 running on "node57.p.d4science.research-infrastructures.eu" (UsageTracker) we should upgr...
 
Nov 03, 2015
- 
  
06:33 PM Support #1290 (Feedback): couchDB: disable https
 - I just verified that https is not forced both in dev and in production. So it's still possible to use plain http to c...
 - 
  
06:23 PM Support #1290 (In Progress): couchDB: disable https
 - I'm reconfiguring now to disable the redirection from http to https.
 - 
  
06:09 PM Support #1290 (Closed): couchDB: disable https
 - We have encountered some problems with connection from gCore container to couchDB via https.
For this release the ht... - 
  
05:46 PM Support #1289 (Closed): Storage-MongoDB: enable authentication on MongoDB version 2.6
 - This activity should be done during the downtime.
It's need to upgrade also the ServiceEndpoint for storage-manager ... - 
  
05:42 PM Support #1288 (Closed): Storage- mongoDB: upgrade mongoDB to version 2.6
 - This activity could be done before the downtime
 - 
  
05:29 PM Support #1287 (Closed): Storage-MongoDB: upgrade OS to ubuntu 14.04
 - The following nodes should be upgraded:
~~~
node58.p.d4science.research-infrastructures.eu
node67.p.d4science.re... - 
  
05:26 PM Support #1286 (Closed): Upgrade cluster mongodb to version 2.6 with authentication
 - The current version of mongodb is 2.4.3. We should upgrade mongodb to version 2.6 and enable authentication
 - 
  
04:53 PM Support #587 (Closed): Upgrade cluster mongodb to version 2.6 with authentication
 - The mongoDB cluster has been upgraded to version 2.6. The upgrade to version 3.0.0 won't be done in release 3.9
 - 
  
04:51 PM Support #599 (Closed): Storage-manager-trigger for accounting: verify oplog compatibility for mongodb version 3.0
 - The mongoDB cluster has been upgraded to version 2.6. The upgrade to version 3.0.0 won't be done in release 3.9
 - 
  
04:44 PM Task #1225 (Resolved): Add ServiceEndpoint for accounting system in pre production environment
 - 
  
12:58 PM Upgrade #1073 (Completed): Ecosystem VO upgrade to gCube 3.9.0
 
Nov 02, 2015
- 
  
10:19 PM Task #1285: Explore Zulip as a free alternative to Slack for team collaboration
 - A list of other alternatives: https://blog.okturtles.com/2015/11/five-open-source-slack-alternatives/
 - 
  
07:31 PM Task #1285 (Closed): Explore Zulip as a free alternative to Slack for team collaboration
 - Zulip http://zulip.org is a team collaboration tool similar to slack or hipchat. But it's free software and gives the...
 - 
  
03:03 PM Task #1283 (Closed): Thredds layers colors not visualised on GisViewer
 - Thredds can approximately manage automatic coloring of the maps, but an additional parameter (colorscalerange) has to...
 - 
  
11:25 AM Task #1267 (Resolved): Provide an ansible playbook for upgrading GHNs and WHNs in production environment
 - Done. The new URL is[[ https://svn.research-infrastructures.eu/public/d4science/gcube/trunk/ghn-distribution/upgrade-...
 - 
  
11:20 AM Task #1267 (In Progress): Provide an ansible playbook for upgrading GHNs and WHNs in production environment
 - The ghn version has changed and, consequently, the upgrade script for gCore based container has now another name. The...
 
Oct 30, 2015
- 
  
12:43 PM Task #896 (Closed): Please create a testing cluster for couchdb
 - 
  
12:42 PM Task #1279 (Closed): Use HTTPS for CouchDB dev instances
 - The following CouchDB instances should be deployed under HTTPS.
couchdb01-d-d4s.d4science.org
couchdb02-d-d4s.d4sci... - 
  
12:41 PM Task #1278 (Closed): Use HTTPS for CouchDB production instances
 - The following CouchDB instances should be deployed under HTTPS.
couchdb01-d4s.d4science.org
couchdb02-d4s.d4science... - 
  
12:32 PM Task #1273 (Closed): Check CA hierachy of GARR certificates issued by TERENA to create a truststore to add to production nodes
 - Java code works too.
I'm going to close the ticket - 
  
10:42 AM Task #1273: Check CA hierachy of GARR certificates issued by TERENA to create a truststore to add to production nodes
 - I confirm that curl works perfectly.
I'm going to test java code. 
Oct 29, 2015
- 
  
06:14 PM Task #1275 (Closed): Nagios check for our smtp relay server
 - Check the smtp reachability and the queue size.
 - 
  
06:12 PM Incident #938 (In Progress): Investigate the nagios alerts that come from the Greek d4science nodes and the social-isti ones
 - Did they were somewhat related to the srv-isti.isti.cnr.it hardware problems?
 - 
  
05:51 PM Task #1273: Check CA hierachy of GARR certificates issued by TERENA to create a truststore to add to production nodes
 - I just changed the certificates configuration on haproxy server to add the certificates needed to complete the trust ...
 - 
  
05:27 PM Task #1273 (Feedback): Check CA hierachy of GARR certificates issued by TERENA to create a truststore to add to production nodes
 - I also tried successfully to remove the **AddTrust External CA Root** from pem.
So the only certificates needed to t... - 
  
05:21 PM Task #1273: Check CA hierachy of GARR certificates issued by TERENA to create a truststore to add to production nodes
 - Using the right username and password I successfully created a db using https like this:
~~~
$ HOST=https://XXXX:... - 
  
05:17 PM Task #1273: Check CA hierachy of GARR certificates issued by TERENA to create a truststore to add to production nodes
 - I just discovered that we already had an incident about the Terena CA certificate. But at that time I didn't know tha...
 - 
  
04:59 PM Task #1273 (In Progress): Check CA hierachy of GARR certificates issued by TERENA to create a truststore to add to production nodes
 - 
  
04:57 PM Task #1273 (Closed): Check CA hierachy of GARR certificates issued by TERENA to create a truststore to add to production nodes
 - The hierarchy can be found here:
http://pki.cesnet.cz/en/ch-tcs-ssl-ca-2-crt-crl.html
TERENA certificate can be f... - 
  
03:34 PM Support #1214 (Resolved): create new VM for hosting the authorization service in pre-production environment
 - The node has been added to ganglia.
tabulardata has been moved to the Smartgears ganglia cluster, too.
 - 
  
12:44 PM Support #1214: create new VM for hosting the authorization service in pre-production environment
 - Roberto Cirillo wrote:
> The authorization service is a smartgears service hence it could be added to the "D4Science... - 
  
12:08 PM Support #1214: create new VM for hosting the authorization service in pre-production environment
 - The authorization service is a smartgears service hence it could be added to the "D4Science smartgears cluster" group...
 - 
  
10:54 AM Support #1214: create new VM for hosting the authorization service in pre-production environment
 - Is the VM becoming part of one of the existing ganglia cluster? If not I can create a generic "D4Science services" an...
 - 
  
10:43 AM Support #1214 (In Progress): create new VM for hosting the authorization service in pre-production environment
 - Please ganglia monitoring this host.
 - 
  
10:41 AM Support #1214 (Closed): create new VM for hosting the authorization service in pre-production environment
 - auth-pre-d4s.d4science.org ready, tomcat on port 8080, user gcube.
 - 
  
03:30 PM Task #1225 (Feedback): Add ServiceEndpoint for accounting system in pre production environment
 - 
  
03:30 PM Task #1225: Add ServiceEndpoint for accounting system in pre production environment
 - Service Endpoints for accounting and for smart-executor have been created.
@lucio.lelii@isti.cnr.it must create the... - 
  
02:42 PM Task #1225 (In Progress): Add ServiceEndpoint for accounting system in pre production environment
 - 
  
03:18 PM Upgrade #1073 (In Progress): Ecosystem VO upgrade to gCube 3.9.0
 - 
  
02:51 PM Support #1213: Cotrix Portlet maintenance
 - Cotrix is currently reviewed for support to T5.2; the Global Record of Stocks and Fisheries where such facility is ne...
 - 
  
11:51 AM Support #1213: Cotrix Portlet maintenance
 - @anton.ellenbroek@fao.org could you provide feedback on this please?
 - 
  
02:50 PM Task #1219 (Closed): Configure couchdb on the production nodes
 - We can close it. I forgot to update this one.
 - 
  
02:46 PM Task #1219: Configure couchdb on the production nodes
 - The nodes seems working for me. The ticket is still on 0%.
We have to limit the visibility of nodes and use https bu... - 
  
02:46 PM Task #897: Install and configure a couchdb cluster
 - due to changes in a related task
 - 
  
02:44 PM Task #324 (Closed): Install haproxy as couchdb frontend
 - 
  
02:43 PM Task #898 (Closed): Dedicate two hosts to the dev/preprod cluster
 - 
  
02:42 PM Task #899 (Closed): New VM for the couchdb dev cluster haproxy frontend
 - So I think this ticket can be closed now. We will open a new one for such an issue.
 - 
  
12:39 PM Task #899: New VM for the couchdb dev cluster haproxy frontend
 - It seems that the Terena CA that was used by GARR is not operating anymore (see [[https://www.terena.org/activities/t...
 - 
  
12:03 PM Task #899: New VM for the couchdb dev cluster haproxy frontend
 - I Confirm that also using java code there is the same security issue with the certificate of accounting-d4s.d4science...
 - 
  
10:40 AM Task #1098: Newportal upgrade to gCube 3.9.0
 - Since the auth service is still not available newportal is running with a patch that makes the portlet not passing tr...
 
Oct 28, 2015
- 
  
06:46 PM Task #899: New VM for the couchdb dev cluster haproxy frontend
 - Dev haproxy seems working now on http. Thank you
 - 
  
06:00 PM Task #899: New VM for the couchdb dev cluster haproxy frontend
 - I confirm that in dev we can't enable **https** until we can obtain a valid certificate.
javax.net.ssl.SSLHandshakeE... - 
  
03:19 PM Task #899: New VM for the couchdb dev cluster haproxy frontend
 - Unfortunately we can't. Accounting is a library that run on all ghn
 - 
  
03:15 PM Task #899: New VM for the couchdb dev cluster haproxy frontend
 - Or you can produce a new keyring that contains the INFN CA cert. We did the same for the portals.
 - 
  
03:06 PM Task #899: New VM for the couchdb dev cluster haproxy frontend
 - The problem was related to my error:
I used
~~~
$ ADMIN_HOST="http://XXXX:XXXXX@accounting-d-d4s.d4science.org"... - 
  
05:35 PM Task #1267 (Resolved): Provide an ansible playbook for upgrading GHNs and WHNs in production environment
 - Commands that run the playbooks (examples that upgrade a single host):
~~~
./run.sh smartgears-upgrade.yml -i inv... - 
  
05:33 PM Task #1267 (In Progress): Provide an ansible playbook for upgrading GHNs and WHNs in production environment
 - We now have two playbooks: one that updates the gcore nodes, and another one that upgrades the smartgears ones. The s...
 - 
  
03:26 PM Task #1267 (Closed): Provide an ansible playbook for upgrading GHNs and WHNs in production environment
 - The new playbook should upgrade GHNs to version 5.0.1 and WHNs to version 1.2.4
 - 
  
01:39 PM Task #716 (Closed): Please redirect d4science.org to www.d4science.org
 - It's working
 - 
  
11:49 AM Task #1098 (In Progress): Newportal upgrade to gCube 3.9.0
 
Oct 27, 2015
- 
  
05:20 PM Task #716 (In Progress): Please redirect d4science.org to www.d4science.org
 - An A record was just added to the DNS:
~~~
Ciao,
aggiunto record A (non visibile da DnsManager).
Ciao,
Fra... - 
  
04:19 PM Task #1100 (Closed): Prepare PreProd Jackrabbit instance to gCube 3.9.0
 - PreProd Jackrabbit instance has been updated and a patched version of HomeLibraryJCR has been placed in the folder "....
 - 
  
02:18 PM Task #1100 (In Progress): Prepare PreProd Jackrabbit instance to gCube 3.9.0
 - 
  
03:27 PM Task #110 (Closed): Create 3 Virtual Machine for developement to host new noSQL Db cluster
 - 
  
03:27 PM Task #110 (In Progress): Create 3 Virtual Machine for developement to host new noSQL Db cluster
 - 
  
03:26 PM Task #1218 (Closed): Ganglia monitoring for the couchdb cluster
 - 
  
03:26 PM Task #1218 (In Progress): Ganglia monitoring for the couchdb cluster
 - 
  
03:20 PM Task #362: Limit HTTP Method on accounting-d4s.d4science.org
 - To start to work on this we need to synchronization.
 - 
  
03:20 PM Task #1265 (Closed): Limit HTTP Method on accounting-d-d4s.d4science.org
 - To start to work on this we need to synchronization.
 - 
  
03:13 PM Task #1227 (Resolved): Replicate couchdb01-d-d4s.d4science.org databases with couchdb02-d-d4s.d4science.org
 - 
  
03:13 PM Task #1226 (Resolved): Migrate databases from accounting-d4s.d4science.org to couchdb01-d-d4s.d4science.org
 - 
  
02:05 PM Task #746 (Closed): Update portal service endpoints by adding LDAP Information
 - 
  
12:40 PM Task #746 (In Progress): Update portal service endpoints by adding LDAP Information
 - 
  
11:29 AM Task #897 (In Progress): Install and configure a couchdb cluster
 - 
  
11:29 AM Task #896 (In Progress): Please create a testing cluster for couchdb
 
Oct 26, 2015
- 
  
11:20 PM Task #1262 (Closed): Upgrade the SAN servers Linux distribution
 - The Ubuntu distribution running on dlibsan[3:7].san.research-infrastructures.eu needs to be upgraded to run ceph.
 - 
  
05:48 PM Task #1221: Assess the difference in the performance of Thredds with and without nginx
 - I have done more precise tests visualising two large layers on port 80 and 8180 alternatively:
~~~
http://thredds... - 
  
03:49 PM Task #1221: Assess the difference in the performance of Thredds with and without nginx
 - I really doubt that the performance differences are due to the proxy ngix.
However, to conduct a proper test we ca... - 
  
11:25 AM Task #1221: Assess the difference in the performance of Thredds with and without nginx
 - I detected around 60% of performance decrease in visualising maps using thredds with ngix. These results could also d...
 - 
  
05:37 PM Task #487 (Closed): Nagios monitoring of the ganeti services
 - The ganeti services are monitored by nagios
 - 
  
05:04 PM Support #1216 (Closed): Test StatMan 1.4.4
 - User interface tests were successful. 
Just note that the scope set to local algorithms is the **VRE scope**, wherea... - 
  
11:09 AM Support #1216: Test StatMan 1.4.4
 - As reported in #1230, the fix is already deployed in statistical-manager.d.d4science.org (devsec) and it's been alrea...
 - 
  
02:41 PM Upgrade #1256 (Closed): Provide an upgrade script for upgrading GCore container
 - This script should upgrade a container from version 4.0.0 to version 5.0.1.
 - 
  
02:38 PM Upgrade #1073 (Planned): Ecosystem VO upgrade to gCube 3.9.0
 - 
  
02:27 PM Task #1225: Add ServiceEndpoint for accounting system in pre production environment
 - I don't know how the accounting system works but I guess, the new SE should be added on every scope where the account...
 - 
  
10:23 AM Task #1225: Add ServiceEndpoint for accounting system in pre production environment
 - Can you indicate me all scopes where the SE have to be published
 - 
  
11:14 AM Task #1224: Add ServiceEndpoint for authorization service in pre production environment
 - After talking with @lucio.lelii@isti.cnr.it , the authorization service should be on the Root VO scope and added to t...
 - 
  
11:11 AM Upgrade #1074 (Planned): D4Science Gateways upgrade to gCube 3.9.0
 - 
  
10:23 AM Task #1218 (Closed): Ganglia monitoring for the couchdb cluster
 - 
  
10:22 AM Task #1218 (In Progress): Ganglia monitoring for the couchdb cluster
 - The Ganglia monitoring is available here:http://monitoring.research-infrastructures.eu/ganglia/?c=D4science%20Couchdb...
 - 
  
10:20 AM Task #1246 (Closed): Search Redmine plugin to support multiple assignee
 
Also available in: Atom