Incident #1291: Notification with null sender - D4Science Infrastructure - D4science

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Incident #1291

closed

Notification with null sender

Added by Leonardo Candela over 9 years ago. Updated over 9 years ago.

Status:

Closed

Priority:

High

Assignee:

Massimiliano Assante

Category:

Application

Target version:

UnSprintable

Start date:

Nov 04, 2015

Due date:

% Done:

100%

Estimated time:

Infrastructure:

Production

Description

This morning I received the following email message from the i-marine portal

Subject: null sent you a message

Message body:

Dear Leonardo,
null sent you a message with subject: PSC Approval of D1.1 required before submission to EC Go to Message

The link associated with the Go to Message is https://i-marine.d4science.org/group/data-e-infrastructure-gateway/messages

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Screen Shot 2015-11-04 at 11.58.17.png (35.6 KB) Screen Shot 2015-11-04 at 11.58.17.png		Massimiliano Assante, Nov 04, 2015 11:03 AM
Screen Shot 2015-11-04 at 12.32.05.png (332 KB) Screen Shot 2015-11-04 at 12.32.05.png		Leonardo Candela, Nov 04, 2015 11:34 AM

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Updated by Francesco Mangiacrapa over 9 years ago

Assignee changed from Francesco Mangiacrapa to Massimiliano Assante

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Updated by Massimiliano Assante over 9 years ago

@leonardo.candela@isti.cnr.it: has the message a sender or the sender is null?

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Updated by Massimiliano Assante over 9 years ago

File Screen Shot 2015-11-04 at 11.58.17.png Screen Shot 2015-11-04 at 11.58.17.png added
Assignee changed from Massimiliano Assante to Francesco Mangiacrapa

Please check what happens in the logs,
the problem is that 2 users (in a time frame of 2 minutes) have sent a message with no session information.
The mail widget does not allow to send a message if the session is null, so we should check what happened in the logs.
To do so please see the screenshot attached, The message of 11.45 is from nadia (username) the one of 11.47 is from anna (username) I know this because of the message body text (they signed it in the text

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Updated by Leonardo Candela over 9 years ago

File Screen Shot 2015-11-04 at 12.32.05.png Screen Shot 2015-11-04 at 12.32.05.png added

My feeling is that there is something weird, in the attachment you can see that I have received a message with Sender Gianpaolo Coro that is signed by Jessica Michel.

OK thanks for the info, just found out that in that release that user (gianpaolo) was set when the session was expiring (don 't know why). So when Jessica sent the message her session was expired and no component (not the Messages app nor the WsMail Widget) has controlled that.

The new version of the WsMailWIdget does not allow this to happen. However, the strange thing is that after Jessica's message the 2 replies were without sender too. So this is why we should check the logs in this case. It might be probably due to the previous error.

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