Support #1320
closed
Issue update reminder plugin does not work
100%
Description
The plugin for reminding about tickets installed for the D-Net/OpenAIRE issue track in #892 seems to not work, as we are not receiving any updates on old and inactive tickets.
The configuration seems to be correct, Andrea can you investigate?
Updated by Andrea Dell'Amico over 9 years ago
- Status changed from New to In Progress
- % Done changed from 0 to 20
It seems that the ruby way of running scheduled tasks does not work, while running the job manually do.
I'm going to set up a cron job that will run daily.
Updated by Andrea Dell'Amico over 9 years ago
The cron job needs to run the command
/usr/local/bin/rake -f /srv/redmine/openaireplus/Rakefile RAILS_ENV=production redmine_update_reminder:send_reminders
as user openaire
Updated by Andrea Mannocci over 9 years ago
Is it possible to configure the object of the email sent by the plugin?
It would be nice to have the same format redime uses
[%project - %issue_type #number] %ticket_title
Updated by Andrea Dell'Amico over 9 years ago
Andrea Mannocci wrote:
Is it possible to configure the object of the email sent by the plugin?
It would be nice to have the same format redime uses
[%project - %issue_type #number] %ticket_title
No, the email subject cannot be changed.
Updated by Andrea Dell'Amico over 9 years ago
- Status changed from In Progress to Feedback
- % Done changed from 20 to 100
We also have the cron job, now. It runs daily at midnight.
Updated by Alessia Bardi over 9 years ago
Can we make it run once a week on Monday night instead of every night?
Updated by Andrea Dell'Amico over 9 years ago
Done. It will now run on monday at 5am
Updated by Alessia Bardi over 9 years ago
Oops..misunderstanding here...
The guys here would like to receive the reminders on Tuesdays...
When I asked for Monday night, I meant the night between Monday and Tuesday, not the one between Sunday and Monday.
Can you update the cron expression again? Tuesday at 5AM is fine.
Updated by Andrea Dell'Amico over 9 years ago
- Status changed from Feedback to Closed
