Activity

From Mar 13, 2017 to Apr 11, 2017

Apr 11, 2017

08:50 PM Task #4243: Migrate SSL certificate from GARR/TERENA to Let's Encrypt: Andrea Dell'Amico wrote:
> Pasquale Pagano wrote:
> > virtuoso.i-marine.d4science.org is a service that we exploit.... Pasquale Pagano
08:08 PM Task #7654 (Feedback): Configure logrotate for Literature Broker Service: Done. It should be better to have the log file under its own directory, because as the service runs as an unprivilege... Andrea Dell'Amico
08:06 PM Task #7654 (In Progress): Configure logrotate for Literature Broker Service: Andrea Dell'Amico
08:02 PM Task #4414 (Closed): New server for the Broker Service: Done. Andrea Dell'Amico
07:39 PM Task #5526 (Closed): Please backup Server Couchbase on Dev and Prod: Thanks to @tommaso.piccioli@isti.cnr.it the backup is in place since some months. Andrea Dell'Amico
07:37 PM Task #8048 (Closed): R Studio - In dev environment, the home giancarlo.panichi is corrupted: Andrea Dell'Amico
07:34 PM VM Creation #7465 (Feedback): Please Create a VM to install SmartExecutor for SmartArea: Andrea Dell'Amico
07:25 PM VM Creation #7465: Please Create a VM to install SmartExecutor for SmartArea: The VM has been installed. But using the smartgears version that was defined for use in the dev environment, the smar... Andrea Dell'Amico
06:53 PM VM Creation #7465: Please Create a VM to install SmartExecutor for SmartArea: meteo-data-d-d4s.d4science.org 146.48.123.97
Andrea Dell'Amico
06:52 PM VM Creation #7465 (In Progress): Please Create a VM to install SmartExecutor for SmartArea: Andrea Dell'Amico
07:33 PM Task #7569 (Rejected): richiesti privilegi root su dev3.d4science.org: The stress tests will be executed on an ENG internally hosted VM.
Andrea Dell'Amico
07:31 PM Task #1854 (Closed): Tool for usage statistics on DataMiner: Andrea Dell'Amico
07:27 PM Task #7426 (Closed): Add a general purpose postgresql server to collect the dev and preprod databases: Andrea Dell'Amico
07:14 PM VRE #6533 (Released): Creation of new VRE - OpenAIRE-Connect_Technical: The VRE is available at https://openaire-connect.d4science.org/group/openaire-connect_technical
The Manager were s... Massimiliano Assante
06:54 PM VRE #6533 (Available): Creation of new VRE - OpenAIRE-Connect_Technical: Massimiliano Assante
03:35 PM VRE #6533 (In Progress): Creation of new VRE - OpenAIRE-Connect_Technical: Massimiliano Assante
03:34 PM VRE #6533 (Planned): Creation of new VRE - OpenAIRE-Connect_Technical: Massimiliano Assante
06:36 PM VM Creation #7466 (Feedback): Please Create 2 VM to install SmartExecutor for SoBigData: The two VMs are ready.
Andrea Dell'Amico
05:26 PM VM Creation #7466 (In Progress): Please Create 2 VM to install SmartExecutor for SoBigData: twittermon1.d4science.org. IN A 146.48.123.93
twittermon2.d4science.org. IN A 146.48.123.95
Andrea Dell'Amico
06:26 PM Task #7899: Create a catalogue profile for EcoEvo VRE: @miriam.baglioni@isti.cnr.it now you should be able to publish. Please let us know Costantino Perciante
06:23 PM Incident #8046 (Closed): Catalogue Widget: Tag is mandatory yet we miss the *: the right version has been deployed on both production nodes.
P.S.
"Tags" is still there, it will be changed with... Costantino Perciante
06:22 PM Task #8040: Impossible to produce DWCA for a number of Families: I've created a script to get all species given a list of scientific names through WoRMS REST webservice (http://www.m... Valentina Marioli
06:11 PM VM Creation #7855 (Feedback): Provide node to install GeoFence application: The VM is ready.
The reverse proxy has been configured to redirect the http requests to https, while the smartgears ... Andrea Dell'Amico
06:10 PM VM Creation #7855 (In Progress): Provide node to install GeoFence application: Andrea Dell'Amico
04:57 PM VM Creation #7855: Provide node to install GeoFence application: IP is going to be 146.48.123.90
Andrea Dell'Amico
04:54 PM Task #8066 (Closed): Activate the backup service for the new eagle portal: The VM is website-eagle.d4science.org
There's a mysql database that uses the standard paths, and the applications d... Andrea Dell'Amico
02:41 PM Task #8042 (Closed): EvoEvo VRE: blank page when accessing the catalogue: ok, problem solved by simply encoding the parameters. You can check the fix on ecoevo https://services.d4science.org/... Costantino Perciante
02:29 PM Task #7845 (Closed): Deploy VRE Modeler service on OpenAIRE Virtual Organisation: Roberto Cirillo
02:06 PM Task #7845 (Feedback): Deploy VRE Modeler service on OpenAIRE Virtual Organisation: could you retry, please? Roberto Cirillo
01:49 PM Task #7845 (In Progress): Deploy VRE Modeler service on OpenAIRE Virtual Organisation: Nope, the Functionalites are still missing, the VRE Modeler service returns empty functionalities, you can check it h... Massimiliano Assante
12:00 PM Incident #8062 (Closed): Social Networking and Broken links: Massimiliano Assante
11:46 AM Incident #8062 (Closed): Social Networking and Broken links: It seems that if in a post it is included an URL like:
https://citegr-my.sharepoint.com/personal/gkakas_citegr_onm... Leonardo Candela
11:57 AM Task #7645: Create 1 instance of smartgears for service Accounting: This is a development host but it was requested with java7, could we migrate to java8 as in #6309 ? Tommaso Piccioli
11:52 AM Task #6501: migrate old dev (ubuntu 9) to new hosts: node12-d-d4s.d4science.org
node13-d-d4s.d4science.org
node14-d-d4s.d4science.org
ready with java8, we can mov... Tommaso Piccioli
11:50 AM Task #6329: migrate old ghn dev (ubuntu 8.04) to new hosts: ghn on node9-d-d4s.d4science.org is still running with java7, java8 is already installed but is not the default, I wa... Tommaso Piccioli
10:38 AM VRE #7892: Creation of new VRE - EcoEvo: As you can see here: https://ckan-ecoevo.d4science.org/ the Data Catalogue shows a Welcome Message: "Welcome to the D... Francesco Mangiacrapa

Apr 10, 2017

06:00 PM Incident #8046 (In Progress): Catalogue Widget: Tag is mandatory yet we miss the *: Costantino Perciante
03:45 PM Task #8042: EvoEvo VRE: blank page when accessing the catalogue: Costantino Perciante wrote:
> There is no such problem on other ckan instances (even in production, i.e. that char i... Andrea Dell'Amico
03:22 PM Task #8042: EvoEvo VRE: blank page when accessing the catalogue: There is no such problem on other ckan instances (even in production, i.e. that char is not encoded but used as it is... Costantino Perciante
03:12 PM Task #8042: EvoEvo VRE: blank page when accessing the catalogue: Costantino Perciante wrote:
> It seems an encode/decode problem
>
> if I write this https://ckan-ecoevo.d4science... Andrea Dell'Amico
03:04 PM Task #8042: EvoEvo VRE: blank page when accessing the catalogue: It seems an encode/decode problem
if I write this https://ckan-ecoevo.d4science.org/ckan-connector/gcube/service/c... Costantino Perciante
02:51 PM Task #8042: EvoEvo VRE: blank page when accessing the catalogue: We have also found that this url works
~~~
https://ckan-ecoevo.d4science.org/ckan-connector/gcube/service/connec... Costantino Perciante
12:15 PM Task #8042: EvoEvo VRE: blank page when accessing the catalogue: All the CKAN installations have all the components configured the same way.
Andrea Dell'Amico
11:59 AM Task #8042: EvoEvo VRE: blank page when accessing the catalogue: From nginx I see the following call:
~~~
146.48.85.73 - - [10/Apr/2017:11:49:04 +0200] "GET /ckan-connector/gcube... Roberto Cirillo
11:26 AM Task #8042 (In Progress): EvoEvo VRE: blank page when accessing the catalogue: We have investigated a little bit more the problem with @roberto.cirillo@isti.cnr.it :
The connector is correctly ... Costantino Perciante
10:37 AM Task #8042: EvoEvo VRE: blank page when accessing the catalogue: Roberto Cirillo wrote:

> How have this container been installed?
Using the same playbook we always use. Andrea Dell'Amico
10:34 AM Task #8042 (Feedback): EvoEvo VRE: blank page when accessing the catalogue: Roberto Cirillo
10:33 AM Task #8042: EvoEvo VRE: blank page when accessing the catalogue: There was a wrong token on that container: 2439ee2b-483c-41a8-82b7-9ed40076c887-843339462
I've regenerated the toke... Roberto Cirillo
10:29 AM Task #8042 (In Progress): EvoEvo VRE: blank page when accessing the catalogue: Roberto Cirillo
10:17 AM Task #8042: EvoEvo VRE: blank page when accessing the catalogue: Both /home/gcube/SmartGears/ghn.log:
~~~
Registration times: 1
20:18:49.628 [localhost-startStop-2] DEBUG Persis... Francesco Mangiacrapa
12:15 PM VM Creation #8050 (Closed): VM creation for GeoServer upgrade tests: We need to test upgrade procedure of the webapp, hence various version of the app will be manually installed.
Curren... Fabio Sinibaldi
12:00 PM Task #8048 (Feedback): R Studio - In dev environment, the home giancarlo.panichi is corrupted: The dev ldap server has been restarted with a renewed certificate.
Andrea Dell'Amico
11:51 AM Task #8048: R Studio - In dev environment, the home giancarlo.panichi is corrupted: The dev ldap server failed to renew its certificate. Investigation is under way.
Andrea Dell'Amico
11:41 AM Task #8048: R Studio - In dev environment, the home giancarlo.panichi is corrupted: It seems there is a permission problem when "rstudio-dev.d4science.org" try to contact LDAP server:
~~~
Apr 10 11... Roberto Cirillo
11:32 AM Task #8048 (In Progress): R Studio - In dev environment, the home giancarlo.panichi is corrupted: Roberto Cirillo
11:19 AM Task #8048 (Closed): R Studio - In dev environment, the home giancarlo.panichi is corrupted: In R Studio(dev environment) the home giancarlo.panichi is corrupted. Please, can you restore the home. Giancarlo Panichi
11:45 AM Task #8040 (In Progress): Impossible to produce DWCA for a number of Families: Valentina Marioli
11:18 AM Task #4243: Migrate SSL certificate from GARR/TERENA to Let's Encrypt: Pasquale Pagano wrote:
> virtuoso.i-marine.d4science.org is a service that we exploit. It is located on the Universi... Andrea Dell'Amico
11:15 AM VM Creation #7927 (Feedback): More DataMiner machines required in the GenericWorker cluster: Gianpaolo Coro wrote:
> The machines should be added to the genericworkers cluster in order to be properly tested.
... Andrea Dell'Amico
10:56 AM Task #7899: Create a catalogue profile for EcoEvo VRE: Ok, I guess we have to wait the problem related to this ticket #8042 to be fixed Costantino Perciante
10:14 AM Task #7899: Create a catalogue profile for EcoEvo VRE: @costantino.perciante@isti.cnr.it Nothing has changed. Miriam Baglioni
09:28 AM Task #7899: Create a catalogue profile for EcoEvo VRE: @miriam.baglioni@isti.cnr.it have you tried to close the browser and reopen it? Some information is stored in session... Costantino Perciante
09:06 AM Task #7899: Create a catalogue profile for EcoEvo VRE: I cannot insert. It stops at the first page. I followed the "publish item" link. It seems the "Publish in" field is r... Miriam Baglioni
09:51 AM Incident #8045 (Closed): EcoEvo VRE: Published Product is not accessible: I added the configuration missing
~~~
<Scope>/d4science.research-infrastructures.eu/D4Research/EcoEvo</Scope>
<U... Francesco Mangiacrapa

Apr 08, 2017

12:50 PM Incident #8045: EcoEvo VRE: Published Product is not accessible: I've just tried now and the url is correctly resolved (i.e. from http://data.d4science.org/ctlg/EcoEvo/just_for_test ... Costantino Perciante
08:41 AM Incident #8045 (Closed): EcoEvo VRE: Published Product is not accessible: I managed to publish a product yet when accessing it I see the attached error.
Dunno whether this is related wit... Leonardo Candela
12:47 PM Incident #8046: Catalogue Widget: Tag is mandatory yet we miss the *: the right one is one of the latest (build 58/59). Pick the latest one and it's ok.
P.S.
artifact's url is here fo... Costantino Perciante
11:50 AM Incident #8046: Catalogue Widget: Tag is mandatory yet we miss the *: the gcube-ckan-datacatalog-1.3.0-4.3.0 is the one built by Etics on 16 march 3.22 AM Massimiliano Assante
09:14 AM Incident #8046: Catalogue Widget: Tag is mandatory yet we miss the *: @massimiliano.assante@isti.cnr.it could you please check that the latest available built for this portlet of gCube 4... Costantino Perciante
08:59 AM Incident #8046 (Closed): Catalogue Widget: Tag is mandatory yet we miss the *: Mandatory fields are expected to be annotated with the * symbol, in the case of tags it is missing.
Moreover, I'm... Leonardo Candela
09:03 AM Task #7899: Create a catalogue profile for EcoEvo VRE: Unfortunately there is not if you want to show the values in a listbox. The other way around would be to let the user... Costantino Perciante
08:44 AM Task #7899: Create a catalogue profile for EcoEvo VRE: @miriam.baglioni@isti.cnr.it could you please check if everything but language is OK? To do so please enter the VRE /... Leonardo Candela
08:46 AM VM Creation #7902 (Closed): Create a CKAN instance for EcoEvo VRE: Leonardo Candela
08:31 AM Task #8041 (Closed): EcoEvo VRE: check data publishing: I confirm it is working, hard refresh resolved the issue. Leonardo Candela

Apr 07, 2017

07:51 PM Task #8042: EvoEvo VRE: blank page when accessing the catalogue: I guess there is a problem with the ckan connector on that context. When contacting it a bad request error arises
... Costantino Perciante
07:30 PM Task #8042 (Closed): EvoEvo VRE: blank page when accessing the catalogue: When accessing the catalogue I see a page displaying only the menu item rather than the menu and the home page (see s... Leonardo Candela
07:41 PM Task #8041 (In Progress): EcoEvo VRE: check data publishing: As you can see from the screenshot, there is no problem here. Could you close the browser and just repoen it?
This... Costantino Perciante
07:26 PM Task #8041 (Closed): EcoEvo VRE: check data publishing: When trying to publish a test dataset I didn't managed to success because the portlet says that an organization muste... Leonardo Candela
04:38 PM Task #8040 (Closed): Impossible to produce DWCA for a number of Families: We cannot produce the DWCA for a number of Families because of an error from SPD. The list of Families and the error ... Gianpaolo Coro
03:53 PM Task #4243: Migrate SSL certificate from GARR/TERENA to Let's Encrypt: virtuoso.i-marine.d4science.org is a service that we exploit. It is located on the University of Athens site. What el... Pasquale Pagano
12:56 PM Task #4243: Migrate SSL certificate from GARR/TERENA to Let's Encrypt: smartfish.d4science.org and chimaera.d4science.org are the same host/service.
Both have the same service on port 80,... Tommaso Piccioli
12:37 PM Task #4243: Migrate SSL certificate from GARR/TERENA to Let's Encrypt: Tommaso Piccioli wrote:
> INFN
> Mar 10 13:59:07 2017 GMT gitorious.research-infrastructures.eu /C=IT/O=INFN/OU=Hos... Andrea Dell'Amico
10:18 AM Task #4243: Migrate SSL certificate from GARR/TERENA to Let's Encrypt: INFN
Mar 10 13:59:07 2017 GMT gitorious.research-infrastructures.eu /C=IT/O=INFN/OU=Host/L=NMIS-ISTI/CN=gitorious.re... Tommaso Piccioli
03:52 PM Task #8031: Problem with interaction Workspace - RStudi: Ok, thanks. It would be very useful indeed! Paul Taconet
02:40 PM Task #8031: Problem with interaction Workspace - RStudi: That's because the Workspace application did not support a real overwrite up to some weeks ago. Now that the remote f... Gianpaolo Coro
02:27 PM Task #8031: Problem with interaction Workspace - RStudi: Actually yes, the function "overwrite<-T" removes the file. But with "overwrite<-F" I get an error message saying tha... Paul Taconet
02:10 PM Task #8031: Problem with interaction Workspace - RStudi: If you overwrite a file, the public link does not change.
I'm checking the logs: the file "/Home/paultaconet/Worksp... Valentina Marioli
12:02 PM Task #8031: Problem with interaction Workspace - RStudi: The file is /Home/paultaconet/Workspace/Tuna_Atlas/R_scripts/Transform/IOTC/IOTC_functions.R
However, my question... Paul Taconet
11:57 AM Task #8031: Problem with interaction Workspace - RStudi: Paul, what file did you replace? So, I can check why the public URL has been changed. Valentina Marioli
11:38 AM Task #8031: Problem with interaction Workspace - RStudi: Please @valentina.marioli@isti.cnr.it could you reply to Paul's question? Roberto Cirillo
11:12 AM Task #8031: Problem with interaction Workspace - RStudi: Thanks. It worked when I set the R working directory to the folder of the dataset I needed to upload.
One additional... Paul Taconet
10:51 AM Task #8031: Problem with interaction Workspace - RStudi: Maybe the problem here could be the file name.
I see from HomeLibrary logs the following:
~~~
07.04.2017 10:27:... Roberto Cirillo
10:48 AM Task #8031 (In Progress): Problem with interaction Workspace - RStudi: Roberto Cirillo
10:37 AM Task #8031 (Closed): Problem with interaction Workspace - RStudi: I am trying to upload a file from my R Studio session to my workspace (VRE Tuna Atlas)
However, it does not work. It... Paul Taconet
03:37 PM VM Creation #7927 (In Progress): More DataMiner machines required in the GenericWorker cluster: The machines should be added to the genericworkers cluster in order to be properly tested. Gianpaolo Coro
11:44 AM VM Creation #7702 (Closed): Provide new VM for hosting tabulardata service in devsec VO: Roberto Cirillo

Apr 06, 2017

06:06 PM VM Creation #7702: Provide new VM for hosting tabulardata service in devsec VO: the container now is enabled to publish in new registry service Roberto Cirillo
05:58 PM VM Creation #7702: Provide new VM for hosting tabulardata service in devsec VO: Andrea Dell'Amico wrote:
> (I still do not understand why nginx and ssl have been disabled).
nginx should be enab... Roberto Cirillo
05:51 PM VM Creation #7702: Provide new VM for hosting tabulardata service in devsec VO: Andrea Dell'Amico wrote:
> How did you run the playbook?
>
> I just run it with the tag `d4science` to only run t... Roberto Cirillo
05:36 PM VM Creation #7702: Provide new VM for hosting tabulardata service in devsec VO: (I still do not understand why nginx and ssl have been disabled).
Andrea Dell'Amico
05:35 PM VM Creation #7702: Provide new VM for hosting tabulardata service in devsec VO: How did you run the playbook?
I just run it with the tag `d4science` to only run the tasks that configure sudo and... Andrea Dell'Amico
05:00 PM VM Creation #7702: Provide new VM for hosting tabulardata service in devsec VO: I've a problem with the gcube user. It seems I'm not able to run the stopContainer.sh:
~~~
gcube@tabulardata-devs... Roberto Cirillo
11:37 AM VM Creation #7702: Provide new VM for hosting tabulardata service in devsec VO: the dbs are Tabulardata and Tabularmetadata Lucio Lelii
11:32 AM VM Creation #7702 (In Progress): Provide new VM for hosting tabulardata service in devsec VO: tabulardata-devsec.d4science.org ready, Roberto can check the ansible variables before run the playbook.
Anyway I ne... Tommaso Piccioli
11:09 AM VM Creation #7702: Provide new VM for hosting tabulardata service in devsec VO: Could you please indicate which are the databases that we have to move or copy
from node7.d.d4science.research-infra... Tommaso Piccioli
09:46 AM VM Creation #7702: Provide new VM for hosting tabulardata service in devsec VO: This is a 14 days old ticket (before new rules). I think other info aren't needed because the playbook is already don... Roberto Cirillo
12:05 AM VM Creation #7702: Provide new VM for hosting tabulardata service in devsec VO: Please @roberto.cirillo@isti.cnr.it complete the missing information. Pasquale Pagano
05:51 PM Task #7900: Generating Darwin Core Archives via SPD: New DwCA generated:
* 22737 - Placozoa
Missing Phylums:
* 51 - Mollusca
* 1065 - Arthropoda
* 793 - Platyhelmi... Valentina Marioli
02:28 PM Task #7900: Generating Darwin Core Archives via SPD: New DwCAs generated:
* 1789 - Phoronida
* 799 - Nematoda
There are still some missing Phylums:
* 51 - Mollusca... Valentina Marioli
05:19 PM VM Creation #7704 (Closed): Provide new VM for hosting spd service in devsec VO: it is enabled to publish on new Registry service in devsec VO Roberto Cirillo
04:58 PM VM Creation #7704: Provide new VM for hosting spd service in devsec VO: The service is up and running Roberto Cirillo
11:31 AM VM Creation #7704 (In Progress): Provide new VM for hosting spd service in devsec VO: spd-devsec.d4science.org ready, Roberto can check the ansible variables before run the playbook. Tommaso Piccioli
09:45 AM VM Creation #7704: Provide new VM for hosting spd service in devsec VO: This is a 14 days old ticket (before new rules). I think other info aren't needed because the playbook is already don... Roberto Cirillo
12:02 AM VM Creation #7704: Provide new VM for hosting spd service in devsec VO: Please @roberto.cirillo@isti.cnr.it complete the missing information. Pasquale Pagano
03:22 PM VM Creation #7902: Create a CKAN instance for EcoEvo VRE: Thanks Andrea.
Resources have been added to the context. I've also created the EcoEvo organization. Please let me ... Costantino Perciante
02:37 PM VM Creation #7902: Create a CKAN instance for EcoEvo VRE: Costantino Perciante wrote:
> I need some information to create such resources:
>
> * db location, user and passw... Andrea Dell'Amico
02:07 PM VM Creation #7902: Create a CKAN instance for EcoEvo VRE: I need some information to create such resources:
* db location, user and password of the ckan instance;
* where ... Costantino Perciante
12:51 PM VM Creation #7902: Create a CKAN instance for EcoEvo VRE: @andrea.dellamico@isti.cnr.it configurations for production.ini have been added correctly
Moreover, I updated ckan-t... Francesco Mangiacrapa
11:13 AM VM Creation #7902: Create a CKAN instance for EcoEvo VRE: playbook ready for both prod and dev. Let me know if/when run it and on which hosts.
Andrea Dell'Amico
11:03 AM VM Creation #7902: Create a CKAN instance for EcoEvo VRE: Thx... Andrea It seems work fine.
Moreover, Can you add the following entries for the prodcution.ini?
~~~
ckan... Francesco Mangiacrapa
10:35 AM VM Creation #7902 (Feedback): Create a CKAN instance for EcoEvo VRE: The service is up: https://ckan-ecoevo.d4science.org/
Andrea Dell'Amico
10:11 AM VM Creation #7902: Create a CKAN instance for EcoEvo VRE: Andrea Dell'Amico wrote:
> @francesco.mangiacrapa@isti.cnr.it the template download is failing for ckan-ecoevo:
>
... Francesco Mangiacrapa
02:12 PM Task #7899: Create a catalogue profile for EcoEvo VRE: The profile describes only the "additional fields" to be collected, by default every catalogue entry has a name/title... Leonardo Candela
10:31 AM Task #7899: Create a catalogue profile for EcoEvo VRE: Hi,
there are three missing properties in the schema:
property with code 2: Name of the resource (mandatory) mult... Miriam Baglioni
09:38 AM Task #7899 (Feedback): Create a catalogue profile for EcoEvo VRE: Leonardo Candela
09:37 AM Task #7899 (In Progress): Create a catalogue profile for EcoEvo VRE: The profile has been registered in the IS, as soon as the Catalogue instance is created items compliant with this pro... Leonardo Candela
12:37 PM Task #7630: Share Updates , missing character as double < and > in production: I apologize if I'm not clear.
I hope that the files attached can help to understand the strange behaviour when I s... Maria Di Girolamo
10:25 AM Upgrade #8006: /gcube/preprod upgrade to gCube 4.4.0 (Common Apps): **Hosting Nodes**
* **(CNR) DONE** data-d.d4science.org
*GHN to upgrade*
* **(CNR) DONE** node22.p.d4scienc... Roberto Cirillo
09:39 AM Upgrade #8006 (Completed): /gcube/preprod upgrade to gCube 4.4.0 (Common Apps): Roberto Cirillo
09:51 AM Incident #7926 (Closed): Users Management portlet: List of pending request is empty: thank you Giota, the ticket can be closed. Please make sure you:
* relate the release ticket(s) containing the fix... Massimiliano Assante
09:41 AM Incident #7926: Users Management portlet: List of pending request is empty: Pasquale Pagano wrote:
> Panagiota Koltsida wrote:
> > The production is not patched with the fixed versions and to... Panagiota Koltsida
09:40 AM Upgrade #8007 (Invalid): /gcube/preprod upgrade to gCube 4.4.0 (Community Apps): Roberto Cirillo
09:33 AM Upgrade #8005 (Completed): D4Science Infrastructure Upgrade to gCube 4.4: gCube 4.4.0 Upgrade plan of D4Science Infrastructure
Roberto Cirillo

Apr 05, 2017

11:58 PM Incident #7926: Users Management portlet: List of pending request is empty: Panagiota Koltsida wrote:
> The production is not patched with the fixed versions and tomorrow I will create the rel... Pasquale Pagano
06:27 PM Incident #7926: Users Management portlet: List of pending request is empty: Finally we found the bug in the portlet.
It was a bug in a js file introduced after the support of displaying the r... Panagiota Koltsida
07:12 PM VM Creation #7902: Create a CKAN instance for EcoEvo VRE: @francesco.mangiacrapa@isti.cnr.it the template download is failing for ckan-ecoevo:
~~~
fatal: [ckan-ecoevo.d4sc... Andrea Dell'Amico
07:06 PM Task #7899: Create a catalogue profile for EcoEvo VRE: A possible schema is the following
~~~
<Body>
<metadataformat>
<metadatafield>
<fieldName>TypeOfSou... Leonardo Candela
06:23 PM Task #7706 (Rejected): Provide new VM for hosting dataminer service in devsec VO: it is not needed Roberto Cirillo
06:18 PM Task #7434 (Closed): Activate backups for the postgresql dev service: Done Tommaso Piccioli
06:18 PM Task #7433 (Closed): Activate backups for the postgresql production server: Done Tommaso Piccioli
05:24 PM Incident #7984 (Closed): None of the infra-gateway nodes send emails: The incident has been solved Massimiliano Assante
05:14 PM Task #8001 (Closed): Add deploy instructions for CkanConnector service: In order to share the deployment requirement of CKanConnector service, could you specify all the resources (GenericRe... Roberto Cirillo
05:02 PM Task #7853 (Closed): Remove scope D4Research/InfrastructureTraining from Production: I've removed the scope and the related resouces Roberto Cirillo
04:46 PM Task #7853 (In Progress): Remove scope D4Research/InfrastructureTraining from Production: Roberto Cirillo
04:12 PM Task #6933 (Closed): Problem adding GCoreEndpoint to devsec VREs: I've removed the variable "http_redirect_to_https" from ansible playbook and the problem is solved. I've added succes... Roberto Cirillo
03:02 PM Task #6933: Problem adding GCoreEndpoint to devsec VREs: this problem seems due to a problem with http/https redirection on socialnetworking-d-d4s.d4science.org.
I see fro... Roberto Cirillo
03:46 PM VM Creation #7465: Please Create a VM to install SmartExecutor for SmartArea: the resource scope are the following:
~~~
/gcube
/gcube/devNext
/gcube/devsec
~~~
we can add other ... Roberto Cirillo
02:45 PM VM Creation #7465: Please Create a VM to install SmartExecutor for SmartArea: @roberto.cirillo@isti.cnr.it can you please fill the scopes of the mongo db for SmartArea Luca Frosini
11:37 AM Incident #7843 (Closed): VRE Modeler fails to deploy VRE on D4Research: Lucio Lelii

Apr 04, 2017

05:28 PM Incident #7984 (In Progress): None of the infra-gateway nodes send emails: They are all queued on our relay server. The ISTI SMTP server is not responding to our relay.
I'm sending an email... Andrea Dell'Amico
05:06 PM Incident #7984 (Closed): None of the infra-gateway nodes send emails: I didn't get the email notification about the post link attached, it was done at 12.47 today. So i tried other action... Massimiliano Assante
04:01 PM Task #7900: Generating Darwin Core Archives via SPD: A complete list of direct children of Animalia:
18814 - Acanthocephala
765220 - Animalia incertae sedis
882 - Anne... Valentina Marioli
12:17 PM Task #7900: Generating Darwin Core Archives via SPD: 39 out of 45 WoRMS Phylum are present in the Darwin Core Archives. We should understand which ones are missing and re... Gianpaolo Coro
11:27 AM Task #7900: Generating Darwin Core Archives via SPD: Another script is running focussing on the families in ASFIS. This has not finished yet. Anyway, we were successful a... Gianpaolo Coro
02:21 PM Incident #7926: Users Management portlet: List of pending request is empty: Since the logs do not show something useful, I suggest to deploy the same version with the pre-production environment... Panagiota Koltsida
12:52 PM VM Creation #7902 (In Progress): Create a CKAN instance for EcoEvo VRE: New host name will be ckan-ecoevo.d4science.org Tommaso Piccioli
10:19 AM VM Creation #7902: Create a CKAN instance for EcoEvo VRE: Is there any news about the deployment of the service, it is one of the key component for the VRE Leonardo Candela

Apr 03, 2017

07:22 PM Task #7433 (In Progress): Activate backups for the postgresql production server: Tommaso Piccioli
07:22 PM Task #7434 (In Progress): Activate backups for the postgresql dev service: Tommaso Piccioli
05:56 PM Incident #7926: Users Management portlet: List of pending request is empty: on the restarted node, the first time I accessed the user management portlet the number of pending users is shown but... Costantino Perciante
05:02 PM Incident #7926: Users Management portlet: List of pending request is empty: I've also checked what has been changed between 142701 and 144702 and it is only the README file
infra-gateway1 ha... Costantino Perciante
04:43 PM Incident #7926: Users Management portlet: List of pending request is empty: just to clarify, nothing changed between portlet built 54 (prod) and 55 (now in preprod). I'm quite sure. Massimiliano Assante
04:42 PM Incident #7926: Users Management portlet: List of pending request is empty: Unless the problem was introduced with the css update (very unlikely) I think that @costantino.perciante@isti.cnr.it ... Massimiliano Assante
04:34 PM Incident #7926: Users Management portlet: List of pending request is empty: We tried again, and it works on pre production.
How do you want to proceed? Could we deploy this version on producti... Panagiota Koltsida
03:55 PM Incident #7926: Users Management portlet: List of pending request is empty: Please @p.koltsida@di.uoa.gr start now. The library has been aligned with the one in production Costantino Perciante
03:09 PM Incident #7926: Users Management portlet: List of pending request is empty: they are different..
preprod is usermanagement-core-2.3.0-4.3.0-142701.jar
prod is usermanagement-core-2.3.0-4.3.... Costantino Perciante
03:05 PM Incident #7926: Users Management portlet: List of pending request is empty: In pre production it works fine also with this new version.
Can we check also the version of the users management co... Panagiota Koltsida
02:40 PM Incident #7926: Users Management portlet: List of pending request is empty: I'm not able to fetch the portlet built 54, so I've put on preproduction nodes the nearest one (55). Could you check ... Costantino Perciante
02:28 PM Incident #7926: Users Management portlet: List of pending request is empty: We have not released the hook since the first time. It is just for not sending the "liferay automatic e-mails"
What ... Panagiota Koltsida
01:49 PM Incident #7926: Users Management portlet: List of pending request is empty: in preprod we have UsersManagementHook-1.0.0-4.2.0-129526, so that is a misalignment for sure. Massimiliano Assante
01:43 PM Incident #7926: Users Management portlet: List of pending request is empty: could this be related to the UsersManagementHook which is of version -1.0.0-4.0.0 in production ? Massimiliano Assante
01:32 PM Incident #7926: Users Management portlet: List of pending request is empty: in preproduction we have UsersManagementPortlet-3.3.0-4.3.0-144419 of March 6th 2017, in production i download the l... Massimiliano Assante
11:33 AM Incident #7926: Users Management portlet: List of pending request is empty: Unfortunately I cannot see the logs in production, but what you sent does not contain a lot of information. We tried ... Panagiota Koltsida
03:39 PM Task #7845 (Closed): Deploy VRE Modeler service on OpenAIRE Virtual Organisation: Roberto Cirillo
03:01 PM Task #7630: Share Updates , missing character as double < and > in production: I don't understand this issue and it does not seem to me an incident. I am changing the tracker. Pasquale Pagano
01:46 PM Incident #7575 (Closed): smartgears 2.1.0-4.3.0-142337 needs a lot of time to deploy and start: smartgears is not the culprit, it seems.
When the hosts have lots of scopes the registry cannot satisfy the requests... Andrea Dell'Amico
11:01 AM Task #7900: Generating Darwin Core Archives via SPD: Here https://goo.gl/hai08h you can find all the direct children of Animalia in Darwin Core Archive format. The archiv... Valentina Marioli

Apr 01, 2017

06:16 PM Task #7810 (Closed): update ansible scripts for release 4.4.0: Andrea Dell'Amico

Mar 31, 2017

11:13 PM VM Creation #7927: More DataMiner machines required in the GenericWorker cluster: New nodes added to the iptable rules on workspace-repository.d4science.org
(and the new workspace-repository-prod.d4... Tommaso Piccioli
08:54 PM VM Creation #7927 (Feedback): More DataMiner machines required in the GenericWorker cluster: The VMs are active. hostnames are:
~~~
ip-90-147-167-173.ct1.garrservices.it
ip-90-147-167-175.ct1.garrservices.... Andrea Dell'Amico
08:13 PM VM Creation #7927 (In Progress): More DataMiner machines required in the GenericWorker cluster: Provisioning is running. The dataminers will be available on all the scopes.
Andrea Dell'Amico
04:43 PM VM Creation #7927 (Closed): More DataMiner machines required in the GenericWorker cluster: 10 DataMiner machines are required in the GenericWorker cluster to provision BiOnym as-a-Service for FAO. These machi... Gianpaolo Coro
07:10 PM VRE #7920 (Released): Create a VRE for DEMETER project: Leonardo Candela
07:08 PM VRE #7920 (Available): Create a VRE for DEMETER project: The VRE is available at https://services.d4science.org/group/demeter Leonardo Candela
12:25 PM VRE #7920 (Planned): Create a VRE for DEMETER project: Leonardo Candela
12:20 PM VRE #7920 (Released): Create a VRE for DEMETER project: The VRE is conceived to support the "DEMETER = DEtermination and METrics of Emerging Risks" EFSA project
The proje... Leonardo Candela
07:10 PM VRE #7452 (Released): Deploy H2020 green.eu: Leonardo Candela
06:43 PM Task #7645 (Closed): Create 1 instance of smartgears for service Accounting: accounting-service-d.d4science.org Tommaso Piccioli
05:05 PM Task #7645: Create 1 instance of smartgears for service Accounting: <dependency>
<groupId>org.gcube.data.publishing</groupId>
<artifactId>accounting-service</artifactId>
<versi... Alessandro Pieve
05:01 PM Incident #7926: Users Management portlet: List of pending request is empty: version is UsersManagementPortlet-3.3.0-4.3.0 Massimiliano Assante
04:56 PM Incident #7926 (In Progress): Users Management portlet: List of pending request is empty: @massimiliano.assante@isti.cnr.it are there any logs from the UM library to check if it returns back users' requests... Panagiota Koltsida
03:47 PM Incident #7926 (Closed): Users Management portlet: List of pending request is empty: In RStudioLab VRE I can see from Liferay's users management portlet that there are 2 users in pending mode (see attac... Massimiliano Assante
04:33 PM Task #5422 (Feedback): develop a proxy service to be used for access http external pages from the portal domain: The proxy service is available, up and running. It gets a list of allowed domains from the Information System in the ... Ciro Formisano
01:48 PM Task #7900: Generating Darwin Core Archives via SPD: I'm running the DWC-A generation process of Valentina on 1013 families of interest to FAO, by invoking the SPD service. Gianpaolo Coro
11:55 AM VRE #7892: Creation of new VRE - EcoEvo: due to changes in a related task Leonardo Candela
11:48 AM VRE #7892 (In Progress): Creation of new VRE - EcoEvo: The VRE is available but the catalogue https://services.d4science.org/group/ecoevo
As soon as the catalogue instan... Leonardo Candela
11:46 AM VRE #7892 (Planned): Creation of new VRE - EcoEvo: Leonardo Candela
11:42 AM Task #7899: Create a catalogue profile for EcoEvo VRE: The spreadsheet has been modified again. We have split the properties in two different subsets, and removed one prope... Miriam Baglioni
11:12 AM Task #7814: Provide a script for restoring missed scope from mandatory resources: yes the script is ready, we already ran it for the accounting resource in preproduction. Lucio Lelii
11:02 AM Incident #7919 (Closed): VRE Manager in D4Research is not working properly: Roberto Cirillo
11:01 AM Incident #7919 (In Progress): VRE Manager in D4Research is not working properly: Roberto Cirillo
09:57 AM Incident #7919 (Closed): VRE Manager in D4Research is not working properly: When trying to deploy a just defined VRE (EcoEvo) I see the following error
* There was an error on server: 500 ... Leonardo Candela

Mar 30, 2017

08:24 PM Task #7814: Provide a script for restoring missed scope from mandatory resources: Any progress to report? Pasquale Pagano
05:04 PM Task #7899: Create a catalogue profile for EcoEvo VRE: this is to let you know that the spreadsheet was slightly modified by adding the list of possible values for the "sub... Miriam Baglioni
10:30 AM Task #7899 (Closed): Create a catalogue profile for EcoEvo VRE: The profile should be created by using the fields specified at the following Google Spreadsheet
https://docs.goog... Leonardo Candela
04:54 PM Task #7900: Generating Darwin Core Archives via SPD: I've added some classes to my private project "createDwCA" to generate DwCA by ID (including children) using threads ... Valentina Marioli
03:41 PM Task #7900 (In Progress): Generating Darwin Core Archives via SPD: Ok, this what I was expecting. For me the ticket can be closed if we cannot do better than this. Pasquale Pagano
03:08 PM Task #7900: Generating Darwin Core Archives via SPD: @pasquale.pagano@isti.cnr.it we are talking about a job that downloads the whole WoRMS repository (starting from anim... Lucio Lelii
02:48 PM Task #7900: Generating Darwin Core Archives via SPD: @valentina.marioli@isti.cnr.it, this is a support request and as such it deserves your analysis and resolution in a s... Pasquale Pagano
11:55 AM Task #7900: Generating Darwin Core Archives via SPD: Indeed, we have not been banned because SPD is now able to generate the DWC-A of carcharodon group. Perhaps the failu... Gianpaolo Coro
10:35 AM Task #7900 (Closed): Generating Darwin Core Archives via SPD: I started a Job on SPD to produce the WoRMS-Animalia Darwin Core Archive. The job is blocked at the Arthropoda Phylum... Gianpaolo Coro
12:51 PM Task #7645: Create 1 instance of smartgears for service Accounting: Preferred hostname : accounting-service-d
Resources for first test:
cpu: dual processor
ram :4G
disk :30G Alessandro Pieve
12:42 PM Task #7645 (In Progress): Create 1 instance of smartgears for service Accounting: Resources? cpu, ram, disk space?
Preferred hostname? Tommaso Piccioli
12:48 PM VM Creation #7902 (Closed): Create a CKAN instance for EcoEvo VRE: The EcoEvo VRE is not linked to any existing project or initiative.
A dedicated catalogue instance should be crea... Leonardo Candela
12:01 PM Task #7845 (In Progress): Deploy VRE Modeler service on OpenAIRE Virtual Organisation: The Functionalites are missing, the VRE Modeler service returns empty functionalities. https://openaire-connect.d4sci... Massimiliano Assante
11:34 AM Task #7845 (Closed): Deploy VRE Modeler service on OpenAIRE Virtual Organisation: Roberto Cirillo
10:55 AM Task #7845 (In Progress): Deploy VRE Modeler service on OpenAIRE Virtual Organisation: Roberto Cirillo
11:22 AM VRE #7892: Creation of new VRE - EcoEvo: The VRE is quite urgent, I'm sorry i did not set the option properly. We would like to cite it in a paper that should... Miriam Baglioni
10:31 AM VRE #7892: Creation of new VRE - EcoEvo: In addition to the priority, could you please provide us with few lines describing what this VRE is for, i.e. what is... Leonardo Candela
10:27 AM VRE #7892: Creation of new VRE - EcoEvo: @miriam.baglioni@isti.cnr.it could you please indicate how urgent is this VRE? We need to give the proper priority to... Leonardo Candela
10:59 AM Task #7873 (Closed): Add RStudio to AGINFRA+: Thanks Roberto, it is OK for the time being. I added the portlet and I confirm it is working. Leonardo Candela
10:11 AM Task #7873 (Feedback): Add RStudio to AGINFRA+: For testing purpose I've added the following instance:
~~~
ip-90-147-167-3.ct1.garrservices.it
~~~
with the f... Roberto Cirillo
09:59 AM Task #7873 (In Progress): Add RStudio to AGINFRA+: Roberto Cirillo

Mar 29, 2017

07:35 PM Incident #7670 (Closed): Workspace File Download takes 10 seconds to download first time, then 1 second each time: After the deploy of the new patch, it's now working fine. Massimiliano Assante
05:12 PM Task #6972 (Closed): Create website for D4Science Developers: The first version of the Site is ready: https://dev.d4science.org/
It contains four main pages:
* Home: gives a... Massimiliano Assante
02:18 PM VRE #7892: Creation of new VRE - EcoEvo: Description for the VRE: Catalog of data sources in the Ecology and Evolution domain Miriam Baglioni
02:17 PM VRE #7892 (Released): Creation of new VRE - EcoEvo: This VRE should contain:
- social
- a catalog of data sources. Each entry should have the information detailed in... Miriam Baglioni

Mar 28, 2017

08:32 PM Task #7457 (Closed): Create new VM for hosting quota service: Andrea Dell'Amico
08:18 PM Task #7880 (Closed): Modify the tasks that get and configure the smartgears scopes: A last consideration. An authorization token will be needed and assigned to the playbook's variable `gcube_admin_toke... Andrea Dell'Amico
08:16 PM Task #7880 (In Progress): Modify the tasks that get and configure the smartgears scopes: I changed the smartgears `container.xml` template and the `get-scopes` script to handle the new cases.
The fact that... Andrea Dell'Amico
08:13 PM Task #7880 (Closed): Modify the tasks that get and configure the smartgears scopes: We need to deal with a new case: now a smartgears node can be authorized to run on all a VO's VREs.
To handle the ... Andrea Dell'Amico
03:10 PM Task #7873 (Closed): Add RStudio to AGINFRA+: RStudio facility should be added to the AGINFRA+ VRE
For the time being the community has not been able to pose... Leonardo Candela
12:52 PM VM Creation #7855: Provide node to install GeoFence application: The node needs to be a SmartGears with small hw requirements.
Scopes should be :
/gcube
/gcube/devsec/
/gcube/d... Fabio Sinibaldi

Mar 27, 2017

08:03 PM Task #7819 (Closed): Setup a Nagios alert for disk full of Workspace repo VM: All the basic checks have been added.
Hope it's the last time I have to deal with a hand configured host.
Andrea Dell'Amico
07:47 PM Task #7819 (In Progress): Setup a Nagios alert for disk full of Workspace repo VM: Andrea Dell'Amico
12:08 PM Task #7819 (Closed): Setup a Nagios alert for disk full of Workspace repo VM: Incident #7805: Workspace is down on production shows that we have no check for disk full in Nagios.
It should be... Massimiliano Assante
06:19 PM Task #7807 (Closed): Provide a check for HAProxy hosted on data.d4science.org: data1-d4s and data2-d4s are up to date to following Etics build and They are working fine.
http://etics.esl.eng.it/e... Francesco Mangiacrapa
05:37 PM Task #7807: Provide a check for HAProxy hosted on data.d4science.org: The new check is working. Andrea Dell'Amico
05:12 PM Task #7807: Provide a check for HAProxy hosted on data.d4science.org: Francesco Mangiacrapa wrote:
> Can you update data2 in order to perform testing..
DONE Roberto Cirillo
04:32 PM Task #7807: Provide a check for HAProxy hosted on data.d4science.org: @roberto.cirillo@isti.cnr.it I just added uri-resolver builded on Etics here:
http://etics.esl.eng.it/etics-reposito... Francesco Mangiacrapa
12:52 PM Task #7807 (Feedback): Provide a check for HAProxy hosted on data.d4science.org: Francesco Mangiacrapa
12:52 PM Task #7807: Provide a check for HAProxy hosted on data.d4science.org: I just deployed a new version of uri-resolver on data-d including the HTTP HEAD request following to check that Uri-R... Francesco Mangiacrapa
11:26 AM Task #7807 (In Progress): Provide a check for HAProxy hosted on data.d4science.org: Francesco Mangiacrapa
10:03 AM Task #7807 (Closed): Provide a check for HAProxy hosted on data.d4science.org: It's needed to provide a new valid check for testing the instances behind the proxy data.d4science.org.
This check s... Roberto Cirillo
05:41 PM VM Creation #7855: Provide node to install GeoFence application: Which kind of node? a smartgears one?
* Resources? cpu, ram, disk space?
* scopes list?
Andrea Dell'Amico
05:39 PM VM Creation #7855 (Closed): Provide node to install GeoFence application: Fabio Sinibaldi
05:30 PM Task #7810 (In Progress): update ansible scripts for release 4.4.0: The container.xml template and the related variables have been modified. Now I need a released distribution to test a... Andrea Dell'Amico
10:41 AM Task #7810 (Closed): update ansible scripts for release 4.4.0: in the new distribution (org.gcube.distribution.smartgears-distribution.2-1-2) released in 4.4.0 there is the possibi... Lucio Lelii
05:14 PM Task #7853 (Closed): Remove scope D4Research/InfrastructureTraining from Production: As a consequence of a VRE Deployment FAILURE the scope in the subject has been created and is visible in production i... Massimiliano Assante
04:35 PM Incident #7843: VRE Modeler fails to deploy VRE on D4Research: I've restarted the registry and vremodeler services. Please could you retry now? Roberto Cirillo
03:58 PM Incident #7843: VRE Modeler fails to deploy VRE on D4Research: There is a timeout contacting the resource manager service Lucio Lelii
03:42 PM Incident #7843 (Closed): VRE Modeler fails to deploy VRE on D4Research: While trying to create the RUBRICA VRE for PARTHENOS [1] the deploy failed, now the RUBRICA VRE is listed in the Fail... Massimiliano Assante
04:11 PM Task #7842 (Closed): Temporary production portal VM: thanks, it works fine Massimiliano Assante
03:57 PM Task #7842 (Feedback): Temporary production portal VM: the host is:
iisg-ldap.research-infrastructures.eu
user: portal
this is a temporary host, the (wrong) name i... Tommaso Piccioli
03:22 PM Task #7842 (In Progress): Temporary production portal VM: Massimiliano Assante
03:21 PM Task #7842: Temporary production portal VM: To fix Incident #7670 we need a small portal able to execute the workspace portlet on production, a VM in the network... Massimiliano Assante
03:19 PM Task #7842 (Closed): Temporary production portal VM: Massimiliano Assante
04:08 PM Incident #7581: Home-Library webapp: tomcat doesn't start: due to changes in a related task Costantino Perciante
03:56 PM Task #7845 (Closed): Deploy VRE Modeler service on OpenAIRE Virtual Organisation: The VRE Modeler service is either missing on not working on OpenAIRE Virtual Organisation,
to check it: https://o... Massimiliano Assante
11:52 AM Incident #7670: Workspace File Download takes 10 seconds to download first time, then 1 second each time: After the deploy of the patch of last Friday the situation slightly improved but still File Download takes about 5 s... Massimiliano Assante
11:52 AM Task #7814: Provide a script for restoring missed scope from mandatory resources: Yes, it is. I think both the scripts can work together for avoiding the same issue:
The #7800 is needed for alerting... Roberto Cirillo
11:41 AM Task #7814: Provide a script for restoring missed scope from mandatory resources: @roberto.cirillo@isti.cnr.it is this related to #7800? Massimiliano Assante
11:35 AM Task #7814 (Closed): Provide a script for restoring missed scope from mandatory resources: In order to check if a mandatory resource is correctly assigned on every scopes, it's needed to provide a script that... Roberto Cirillo
10:08 AM Support #7804 (Closed): Recent Documents portlet not working on D4Research/OpenAIRE-Connect_Coordination VRE: was a consequence of incident #7805 Massimiliano Assante
09:28 AM Support #7804 (Closed): Recent Documents portlet not working on D4Research/OpenAIRE-Connect_Coordination VRE: Generally when the portlet does not work some resource is missing in the scope (HL, Storage, URI-Resolver).
https:... Massimiliano Assante
10:02 AM Incident #7805 (Closed): Workspace is down on production: Massimiliano Assante
09:47 AM Incident #7805: Workspace is down on production: Workspace is down because disk is finished, i tried to free some disk space and restarted the node right now.
@tom... Massimiliano Assante
09:34 AM Incident #7805 (Closed): Workspace is down on production: Massimiliano Assante

Mar 24, 2017

07:16 PM Task #4826 (Closed): Create load balancing for data.d4science.org: The reconfiguration is complete. data.d4science.org has become data1-d4s.d4science.org.
Both data1-d4s.d4science.org... Andrea Dell'Amico
06:19 PM Task #4826: Create load balancing for data.d4science.org: I've the same answer maybe now the dns is updated. I'm going to perform other tests Roberto Cirillo
06:13 PM Task #4826: Create load balancing for data.d4science.org: OK, so some dns client is not yet up to date. Which dns servers are you using? the command `host data.d4science.org` ... Andrea Dell'Amico
06:11 PM Task #4826: Create load balancing for data.d4science.org: I've tried several times to download a file from the following link:
~~~
http://data.d4science.org/smp?fileName=F... Roberto Cirillo
05:44 PM Task #4826: Create load balancing for data.d4science.org: Done. You should start to see requests going to data2-d4s.d4science.org.
Andrea Dell'Amico
05:27 PM Task #4826: Create load balancing for data.d4science.org: OK. In the next minutes I'll change the dns and haproxy configuration, this way:
* data.d4science.org will be a CN... Andrea Dell'Amico
05:24 PM Task #4826: Create load balancing for data.d4science.org: yes we can. Roberto Cirillo
05:17 PM Task #4826: Create load balancing for data.d4science.org: So. Can we proceed with the switch?
Andrea Dell'Amico
04:53 PM Task #4826: Create load balancing for data.d4science.org: All above links are working.. It's ok for me Francesco Mangiacrapa
03:13 PM Task #4826: Create load balancing for data.d4science.org: PLease @francesco.mangiacrapa@isti.cnr.it if all is ok for you give us a feedback and reassign this ticket to Andrea Roberto Cirillo
11:43 AM Task #4826: Create load balancing for data.d4science.org: I've replaced manually the home-library-jcr lib and the app seems to work now. Roberto Cirillo
11:36 AM Task #4826: Create load balancing for data.d4science.org: I can replace the lib only manually for the moment because the last version of workspace-explorer-app deployed on nex... Roberto Cirillo
11:09 AM Task #4826: Create load balancing for data.d4science.org: I just checked HL libraries deployed on infra-gateway1:
life@infra-gateway1:~$ ls D4Science-production-gateway/gCu... Francesco Mangiacrapa
10:45 AM Task #4826: Create load balancing for data.d4science.org: The workspace-explorer-app has not been released in 4.3.
The node data2 has been installed from scratch and so it co... Roberto Cirillo
10:25 AM Task #4826: Create load balancing for data.d4science.org: Andrea Dell'Amico wrote:
> Was the problem fixed?
No. It was not. There is a misconfiguration among applications ... Francesco Mangiacrapa
06:59 PM Task #5227: Enable SSL on the orientdb instances: Port 2424 is the plain http one. So there's something that is not working correctly.
Andrea Dell'Amico
06:50 PM Task #5227: Enable SSL on the orientdb instances: ~~~
tcpdump -i any -e -n host 146.48.122.34
~~~
produces the following lines:
~~~
18:48:31.432486 Out 00:16:... Luca Frosini
06:40 PM Incident #7801 (Closed): Cannot access services at d4science.org email address anymore: Massimiliano Assante
06:17 PM Incident #7801 (Closed): Cannot access services at d4science.org email address anymore: That email address is used by the services.d4science.org portal, i can no longer access it via webmail Massimiliano Assante
06:27 PM Task #7476 (Closed): Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: the thing seems working Massimiliano Assante
05:34 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: @andrea.dellamico@isti.cnr.it yes.
@massimiliano.assante@isti.cnr.it the new common-smartgears-2.1.2 released in 4.4... Lucio Lelii
05:30 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: so after chatting with lucio it seems that we need the 4.4.0 version Massimiliano Assante
05:27 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: the fix in gcube-app.xml is needed to enable the services on all the VREs, I guess @lucio.lelii@isti.cnr.it ? Massimiliano Assante
05:24 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: OK, so we do not need to touch gcube-app.xml at all, is it correct?
Andrea Dell'Amico
05:22 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: The exclude tag must be removed, I was wrong Lucio Lelii
05:15 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: It worked for me right now.
We still don't know what changes to the configuration are needed. Andrea Dell'Amico
05:08 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: any news? Still does not work @lucio.lelii@isti.cnr.it please reply to @tommaso.piccioli@isti.cnr.it Massimiliano Assante
04:17 PM Task #7476 (In Progress): Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: Please tell me how gcube-app.xml must be, if you fix it in the meantime the playbook corrects it back again.
Tommaso Piccioli
03:41 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: I see. But I'm not able to investigate further: I need someone able to verify the smartgears scopes and the icproxy v... Andrea Dell'Amico
03:29 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: The nginx reverse proxy configuration was missing. Can you try now?
Andrea Dell'Amico
06:01 PM Task #6751 (Closed): Cater for OpenAIRE-Connect Gateway: the OpenAIRE-Connect Gateway is ready at https://openaire-connect.d4science.org please @franco.zoppi@isti.cnr.it and ... Massimiliano Assante
05:59 PM Task #6752 (Closed): Add openaire-connect.d4science.org vhost to Liferay Production and customise Liferay Theme: the OpenAIRE-Connect Gateway is ready at https://openaire-connect.d4science.org please @franco.zoppi@isti.cnr.it and ... Massimiliano Assante
02:37 PM Task #6752 (In Progress): Add openaire-connect.d4science.org vhost to Liferay Production and customise Liferay Theme: Massimiliano Assante
02:56 PM Task #7691: Destroy VM dev.d4science.org and move the hostname to infra-gateway production ha proxy: the issues is solved. It was my typo :) Massimiliano Assante
02:24 PM Task #7691: Destroy VM dev.d4science.org and move the hostname to infra-gateway production ha proxy: Stlll no luck, tried now
~~~
This site can’t be reached
dev.d4cience.org’s server DNS address could not be fou... Massimiliano Assante

Mar 23, 2017

09:30 PM Task #7691 (Closed): Destroy VM dev.d4science.org and move the hostname to infra-gateway production ha proxy: ssl certificate for dev.d4science.org obtained, the old server has been powered off.
Andrea Dell'Amico
08:55 PM Task #7691 (In Progress): Destroy VM dev.d4science.org and move the hostname to infra-gateway production ha proxy: The hostname has been moved. Andrea Dell'Amico
04:23 PM Task #7691 (Closed): Destroy VM dev.d4science.org and move the hostname to infra-gateway production ha proxy: The current dev.d4science.org VM can be destroyed. The URL http(s)://dev.d4science.org should be enabled on infra-ga... Massimiliano Assante
08:56 PM Task #4826: Create load balancing for data.d4science.org: Was the problem fixed? Andrea Dell'Amico
10:49 AM Task #4826: Create load balancing for data.d4science.org: Hi @valentina.marioli@isti.cnr.it,
We are testing load balancer on "data.d4science".. using a new server "data2-d4... Francesco Mangiacrapa
05:38 PM VM Creation #7702: Provide new VM for hosting tabulardata service in devsec VO: yes Lucio Lelii
05:18 PM VM Creation #7702: Provide new VM for hosting tabulardata service in devsec VO: Can we move the postgresql databases on node7.d.d4science.research-infrastructures.eu to postgresql-srv-dev.d4scienc... Andrea Dell'Amico
04:51 PM VM Creation #7702 (Closed): Provide new VM for hosting tabulardata service in devsec VO: The new VM should have:
* 2 GB RAM
* 2 VCPU
* java8
it's also need to open the postgres hosted on node7.d.d4s... Roberto Cirillo
04:57 PM Task #7708 (Closed): Please move Databases of dev2.d4science.org and preprod1.d4science.org to postgresql-srv-dev.d4science.org: The following DBs:
* dev2.d4science.org:5432/infra_dev_db (restore)
* dev2.d4science.org:5432/survey-db-1 (in t... Massimiliano Assante
04:56 PM Task #7706 (Rejected): Provide new VM for hosting dataminer service in devsec VO: The new VM should have:
* 6 GB RAM
* 3 VCPU
* java8
I suggest to use one of the following hostnames:
~~~
... Roberto Cirillo
04:53 PM VM Creation #7704 (Closed): Provide new VM for hosting spd service in devsec VO: The new VM should have:
* 2 GB RAM
* 2 VCPU
* java8
I suggest to use one of the following hostnames:
~~~
... Roberto Cirillo
04:13 PM Incident #7647 (Closed): Cannot edit Service endpoint on /gcube: works now Massimiliano Assante
12:56 PM Incident #7647 (In Progress): Cannot edit Service endpoint on /gcube: Massimiliano Assante
10:09 AM Incident #7647 (Feedback): Cannot edit Service endpoint on /gcube: The problem seems solved after a restart of registry service. Please could you retry? Roberto Cirillo
09:59 AM Incident #7647 (In Progress): Cannot edit Service endpoint on /gcube: Roberto Cirillo
03:27 PM Incident #7670 (In Progress): Workspace File Download takes 10 seconds to download first time, then 1 second each time: Massimiliano Assante
02:52 PM Incident #7670 (Closed): Workspace File Download takes 10 seconds to download first time, then 1 second each time: And if I wait about 20 seconds it takes 10 seconds again then 1 second each time Massimiliano Assante
02:10 PM Task #7539 (Closed): Please produce release notes for gCube 4.3.0: The release notes -in markup format- for gCube 4.3.0 can be found at the following link:
https://goo.gl/QEMvEF
Nikolas Laskaris
01:12 PM Task #7484 (Closed): Please provision node19.d4science.org: Andrea Dell'Amico
01:06 PM Task #7484: Please provision node19.d4science.org: Yes, I am able to login with the SSH key.
Also the Twitter Monitor PHP script seems to work correctly.
Now I am... Salvatore Minutoli
10:17 AM Task #7484: Please provision node19.d4science.org: @salvatore.minutoli@iit.cnr.it can you log in? Does it works? Luca Frosini
12:07 PM Task #5227: Enable SSL on the orientdb instances: Luca Frosini wrote:
> It works, but you told me that you are not sure that everything is passing along a secure conn... Andrea Dell'Amico
10:16 AM Task #5227: Enable SSL on the orientdb instances: It works, but you told me that you are not sure that everything is passing along a secure connection. Luca Frosini
11:30 AM Task #7569: richiesti privilegi root su dev3.d4science.org: Your request is going to be analysed. Your will get an answer shortly.
In any case and according to the policies we... Pasquale Pagano
10:56 AM Task #7569: richiesti privilegi root su dev3.d4science.org: Oltre i comandi dovrei avere anche le autorizzazioni per lanciarli anche in cron. La maggior parte sono comandi che a... Marco Palazzotti
10:12 AM Task #7655 (Closed): registry gcube: cronjob for restarting it: It' needed to provide a cronjob for restarting the registry service hosted on node-9-d-d4s.d4science.org every week.
... Roberto Cirillo
09:41 AM Task #7654 (Closed): Configure logrotate for Literature Broker Service: Can you configure logrotate on file /var/log/lbs.log in broker1-dev-dnet.d4science.org?
Michele Artini

Mar 22, 2017

07:35 PM Task #183 (Closed): tomcat running as root user under port 80: Those ones will die, eventually Andrea Dell'Amico
07:28 PM Task #5227: Enable SSL on the orientdb instances: @luca.frosini@isti.cnr.it is it working?
Andrea Dell'Amico
07:26 PM Task #6748 (Closed): Prepare a clone of broker1-dev-dnet.d4science.org: Andrea Dell'Amico
07:25 PM Task #7427: Add a general purpose postgresql server to collect the production databases: gcube-releases has been imported successfully the portlet now is able to contact the new postgres. Massimiliano Assante
07:04 PM Task #7427: Add a general purpose postgresql server to collect the production databases: gcube-releases has been imported.
Let's open a new ticket with the list of the to-be-moved databases.
Andrea Dell'Amico
04:08 PM Task #7427: Add a general purpose postgresql server to collect the production databases: I need to port the current DB hosted on dev.d4science.org:5432/gcube-releases in this general purpose postgresql serv... Massimiliano Assante
07:24 PM Task #7454 (Closed): Dismiss old authorization service (auth-pre): Done by Tommaso. Andrea Dell'Amico
07:20 PM Incident #7647 (Closed): Cannot edit Service endpoint on /gcube: ~~~
[PORTAL] 25635976 [http-bio-9090-exec-334] WARN org.gcube.informationsystem.publisher.RegistryPublisher - Faile... Massimiliano Assante
07:10 PM Task #7426: Add a general purpose postgresql server to collect the dev and preprod databases: > gcube-releases-dev has been imported on postgresql-srv-dev.d4science.org
unfortunately I could not test this bec... Andrea Dell'Amico
04:12 PM Task #7426: Add a general purpose postgresql server to collect the dev and preprod databases: Massimiliano Assante wrote:
> Let's do this, dev.d4science.org:5432/gcube-releases should be migrated too.
This ... Andrea Dell'Amico
03:59 PM Task #7426: Add a general purpose postgresql server to collect the dev and preprod databases: Let's do this, dev.d4science.org:5432/gcube-releases should be migrated too.
How should we proceed? We need one p... Massimiliano Assante
06:48 PM Task #4826: Create load balancing for data.d4science.org: Roberto Cirillo wrote:
> Maybe it is a firewall issue on HomeLibrary-webapp (workspace-repository). Please Andrea co... Andrea Dell'Amico
06:42 PM Task #4826: Create load balancing for data.d4science.org: Maybe it is a firewall issue on HomeLibrary-webapp (workspace-repository). Please Andrea could you check if "data2-d4... Roberto Cirillo
06:31 PM Task #4826: Create load balancing for data.d4science.org: Andrea Dell'Amico wrote:
> Francesco Mangiacrapa wrote:
>
> > I've not access to data-lb.d4science.org via ssh, C... Francesco Mangiacrapa
06:27 PM Task #4826: Create load balancing for data.d4science.org: Francesco Mangiacrapa wrote:
> I've not access to data-lb.d4science.org via ssh, Could you investigate on the issu... Andrea Dell'Amico
06:21 PM Task #4826: Create load balancing for data.d4science.org: For testing:
* GisViewer links
http://data-lb.d4science.org/gis-viewer-app/?rid=-7528820535332975203&wmsrequest... Francesco Mangiacrapa
04:42 PM Task #4826: Create load balancing for data.d4science.org: The uri-resolver has been successfully tested: I've tested it with the old uri format and the new uri format without ... Roberto Cirillo
03:35 PM Task #4826: Create load balancing for data.d4science.org: Can you test again using `data-lb.d4science.org` as hostname?
Andrea Dell'Amico
11:09 AM Task #4826: Create load balancing for data.d4science.org: It is ok for me Roberto Cirillo
11:07 AM Task #4826: Create load balancing for data.d4science.org: We still need to check against the load balancer to verify that the proxy does not break the apache ACLs. We can use ... Andrea Dell'Amico
10:03 AM Task #4826: Create load balancing for data.d4science.org: All the webapps have been deployed and tested on data2. Please deploy the new instance in production. Roberto Cirillo
06:23 PM Task #7630 (In Progress): Share Updates , missing character as double < and > in production: Massimiliano Assante
06:23 PM Task #7630: Share Updates , missing character as double < and > in production: I'm confused is this the post? https://services.d4science.org/group/d4science-services-gateway?oid=5ecb3a94-79de-4e18... Massimiliano Assante
11:07 AM Task #7630 (Closed): Share Updates , missing character as double < and > in production: The string reported in the following way:
<<the tester should NOT be the same owner of the portlet>>
is missing ... Maria Di Girolamo
06:08 PM Incident #7610 (Closed): UsersManagement Portlet, scroll bar vertical not working anymore: Massimiliano Assante
06:06 PM Incident #7610: UsersManagement Portlet, scroll bar vertical not working anymore: Massimiliano Assante wrote:
> I think the issue is resolved in production now (although the fix should be released p... Eugenio Trumpy
10:57 AM Incident #7610: UsersManagement Portlet, scroll bar vertical not working anymore: I think it's better create the release ticket now. Maria Di Girolamo
10:46 AM Incident #7610: UsersManagement Portlet, scroll bar vertical not working anymore: Should we create the release ticket now or should we wait for the upcoming release?
Panagiota Koltsida
10:40 AM Incident #7610 (Feedback): UsersManagement Portlet, scroll bar vertical not working anymore: I think the issue is resolved in production now (although the fix should be released properly), @e.trumpy@igg.cnr.it ... Massimiliano Assante
10:22 AM Incident #7610: UsersManagement Portlet, scroll bar vertical not working anymore: Please find it attached. Panagiota Koltsida
10:19 AM Incident #7610: UsersManagement Portlet, scroll bar vertical not working anymore: can you attach the css to replace here so that we'll fix this in production today? Massimiliano Assante
10:09 AM Incident #7610 (In Progress): UsersManagement Portlet, scroll bar vertical not working anymore: The problem has been fixed and is committed on trunk
A css has only be updated. Panagiota Koltsida
06:00 PM Upgrade #7224 (Completed): OpenAIRE VO upgrade to gCube 4.3: Roberto Cirillo
05:44 PM Upgrade #7224 (In Progress): OpenAIRE VO upgrade to gCube 4.3: Roberto Cirillo
05:44 PM Upgrade #7224 (Planned): OpenAIRE VO upgrade to gCube 4.3: Roberto Cirillo
05:54 PM Task #7645 (Closed): Create 1 instance of smartgears for service Accounting: I need a smartgears running only in the NextNext scope. Alessandro Pieve
05:37 PM Upgrade #7222 (Completed): D4Research VO upgrade to gCube 4.3: Roberto Cirillo
05:13 PM Upgrade #7219 (Completed): gCubeApps VO upgrade to gCube 4.3: Roberto Cirillo
05:13 PM Upgrade #7219 (In Progress): gCubeApps VO upgrade to gCube 4.3: Roberto Cirillo
05:11 PM Upgrade #7218 (Completed): FARM VO upgrade to gCube 4.3: Roberto Cirillo
05:06 PM Upgrade #6745 (Completed): D4Science Root VO upgrade to gCube 4.3: Roberto Cirillo
04:08 PM Task #7476 (Feedback): Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: It should be OK now, webapp icproxy deployed with the exclude tag
please test it and tell me if we can destroy node7... Tommaso Piccioli
03:18 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: I am fixing the exclude tag in ansible playbook Tommaso Piccioli
02:44 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: What's the status here? i think we only need to deploy the war with the exclude handler and we're good? Massimiliano Assante
02:44 PM Support #7627 (Closed): empty files download from workspace: Roberto Cirillo
12:08 PM Support #7627: empty files download from workspace: seems to be ok now thanks! TAHA IMZILEN
11:57 AM Support #7627 (In Progress): empty files download from workspace: Please could you retry, now? Roberto Cirillo
11:55 AM Support #7627: empty files download from workspace: all files in '/Home/christophe.lett/Workspace/FAD_Drifter' TAHA IMZILEN
11:30 AM Support #7627: empty files download from workspace: Please, could you specify the path of the file that are you trying to download? Roberto Cirillo
10:41 AM Support #7627: empty files download from workspace: Please could you specify which VRE are you using?
RStudioLab Roberto Cirillo
10:32 AM Support #7627 (Closed): empty files download from workspace: Dear Gianpaolo
I use Taha's account for this ticket because I don't have "New Issue" tab to create a new ticket, f... TAHA IMZILEN
09:31 AM Support #7615 (Closed): Forbidden folder: Now it works. Thanks Miriam Baglioni

Mar 21, 2017

07:29 PM VM Creation #7465: Please Create a VM to install SmartExecutor for SmartArea: Can you write down the VM required resources and the scopes lists?
Andrea Dell'Amico
07:20 PM Task #7484 (Feedback): Please provision node19.d4science.org: node19.d4science.or has been reconfigured. The php packages are installed.
Andrea Dell'Amico
07:19 PM Task #7484: Please provision node19.d4science.org: The database for the dev instance runs on `postgresql-srv-dev.d4science.org`.
DB name: twittermon_dev
DB user: tw... Andrea Dell'Amico
07:07 PM Task #7484 (In Progress): Please provision node19.d4science.org: Andrea Dell'Amico
06:28 PM Support #7615 (In Progress): Forbidden folder: thanks Miriam, I think we spotted the problem could you try again now please? Massimiliano Assante
06:20 PM Support #7615: Forbidden folder: Hi,
no it is not solved. Attached the screenshot that I got. Miriam Baglioni
04:41 PM Support #7615: Forbidden folder: Hi @miriam.baglioni@isti.cnr.it,
Can you try again please?
Checking the link https://services.d4science.org/group... Francesco Mangiacrapa
04:21 PM Support #7615: Forbidden folder: @francesco.mangiacrapa@isti.cnr.it can you look into this? Massimiliano Assante
04:06 PM Support #7615 (Closed): Forbidden folder: I cannot access the folder at this link https://services.d4science.org/group/data-e-infrastructure-gateway/workspace?... Miriam Baglioni
03:31 PM Task #7613 (Closed): Sinchronization between portal and ldap doesn't work properly: Today, several users have been registered to the D4Science Portal but for several time some of them weren't correctly... Roberto Cirillo
03:16 PM Incident #7610 (Closed): UsersManagement Portlet, scroll bar vertical not working anymore: In any VRE having more than 10 user, when I select the entries to show (say 25 or 50) the users are correctly fetched... Massimiliano Assante
12:13 PM Incident #7599 (Closed): socialnetworking1.d4science.org is not able to contact Cassandra Cluster: Thanks! No, it is not needed. Costantino Perciante

Mar 20, 2017

11:13 PM Incident #7600 (Closed): rstudio server cannot talk to nlscd when apparmor is active: I modified the rstudio-server playbook so that now it installs the `apparmor-utilities` package and, when apparmor is... Andrea Dell'Amico
11:09 PM Incident #7600 (Closed): rstudio server cannot talk to nlscd when apparmor is active: On the GARR cloud, where the VMs can run a modern kernel, apparmor is active by default.
rstudio server comes with a... Andrea Dell'Amico
08:40 PM Incident #7599: socialnetworking1.d4science.org is not able to contact Cassandra Cluster: the cassandra cluster ports are open between the cassandra nodes only (and your desktops), while the rpc and transpor... Andrea Dell'Amico
07:31 PM Incident #7599: socialnetworking1.d4science.org is not able to contact Cassandra Cluster: For sure there are firewall rules which allow only the portal nodes to access it, the access should be granted to th... Massimiliano Assante
07:28 PM Incident #7599 (Closed): socialnetworking1.d4science.org is not able to contact Cassandra Cluster: The node socialnetworking1.d4science.org is not able to contact the Cassandra Cluster; could you please check the nod... Costantino Perciante
10:17 AM Incident #7581 (Closed): Home-Library webapp: tomcat doesn't start: Roberto Cirillo
09:48 AM Task #7539 (In Progress): Please produce release notes for gCube 4.3.0: Nikolas Laskaris

Mar 19, 2017

11:01 AM Incident #7581 (In Progress): Home-Library webapp: tomcat doesn't start: Roberto Cirillo
10:56 AM Incident #7581 (Closed): Home-Library webapp: tomcat doesn't start: The Home Library webapp is down because the tomcat seems to be blocked in the deploy phase with the following mess... Roberto Cirillo

Mar 17, 2017

07:51 PM Task #7577 (Closed): A new dataminer distribution is needed: We just discovered that the home library changed after the upgrade, and the old one referred to the devel infrastruct... Andrea Dell'Amico
07:51 PM Incident #7571 (Closed): DataMiner portlet caches the DataMiner server: Giancarlo Panichi
07:40 PM Incident #7571: DataMiner portlet caches the DataMiner server: WPS client-library keeps in the user session the url of proxy that DataMiner has recovered from the Service Endpoint.... Giancarlo Panichi
06:22 PM Incident #7571 (In Progress): DataMiner portlet caches the DataMiner server: Giancarlo Panichi
04:35 PM Incident #7571 (Closed): DataMiner portlet caches the DataMiner server: When a user comes to the portal, until (s)he logs out (s)he will always use the same DataMiner service.
Multiple pr... Gianpaolo Coro
07:45 PM Incident #7575 (Closed): smartgears 2.1.0-4.3.0-142337 needs a lot of time to deploy and start: Starting from the latest smartgears release, the tomcat startup times have increased by order of magnitudes.
To ... Andrea Dell'Amico
07:39 PM Incident #7570 (Closed): Files cannot be downloaded from the DataMiner check the computations area: Done. The smartgears servers are restarting now.
Andrea Dell'Amico
07:32 PM Incident #7570: Files cannot be downloaded from the DataMiner check the computations area: I just updated the GARR dataminer instances. Now the other ones.
Andrea Dell'Amico
07:03 PM Incident #7570: Files cannot be downloaded from the DataMiner check the computations area: Where can I get the jar file?
Andrea Dell'Amico
06:37 PM Incident #7570: Files cannot be downloaded from the DataMiner check the computations area: Is it possible to update the HL on the DM machine? Gianpaolo Coro
06:32 PM Incident #7570 (In Progress): Files cannot be downloaded from the DataMiner check the computations area: The files in /Home/gianpaolo.coro/Workspace/DataMiner/ have been saved in the storage with service name "test-home-li... Valentina Marioli
05:01 PM Incident #7570: Files cannot be downloaded from the DataMiner check the computations area: I also have issues from the Garr machines. An HL error occurs:
~~~
org.gcube.common.homelibrary.home.exceptions.I... Gianpaolo Coro
04:58 PM Incident #7570: Files cannot be downloaded from the DataMiner check the computations area: I cannot generate the public link of those resources. I guess the issue is there. Gianpaolo Coro
04:31 PM Incident #7570 (Closed): Files cannot be downloaded from the DataMiner check the computations area: Files inside the Computation inner "Output Data Sets" folder cannot be downloaded. The request simply gets hung.
V... Gianpaolo Coro
07:28 PM Incident #7566 (Closed): Simultaneous file uploads cause concurrency exception: Concurrent uploads have to be improved in order to avoid problems during simultaneous file uploads.
This task will b... Valentina Marioli
02:44 PM Incident #7566 (Closed): Simultaneous file uploads cause concurrency exception: Investigating on errors occurred during simultaneous file uploads performed by Lino and Leonardo,
We have identified... Francesco Mangiacrapa
07:22 PM Task #7574 (Rejected): HL: improve Concurrent uploads: Concurrent uploads have to be improved in order to avoid problems during simultaneous file uploads. Valentina Marioli
05:21 PM Incident #7559 (Closed): Workspace: NullPointerException while downloading any folder: Fix deployed and working. Massimiliano Assante
11:11 AM Incident #7559: Workspace: NullPointerException while downloading any folder: The last night build fix has been verified in preproduction, we need to deploy it on production as soon as possible Massimiliano Assante
05:12 PM Task #7569 (In Progress): richiesti privilegi root su dev3.d4science.org: Marco, i diritti di root non te li possiamo dare. Se ci dai un elenco delle applicazioni che intendi installare vedia... Massimiliano Assante
05:06 PM Task #7569: richiesti privilegi root su dev3.d4science.org: Non capisco perchè questo ticket è aperto di tipo bug. Cambio ticket e progetto perchè entrambi incorretti.
Pasquale Pagano
04:07 PM Task #7569 (Rejected): richiesti privilegi root su dev3.d4science.org: Buonasera,
accedo con l'utente life al server dev3.d4science.org. Ho necessità di fare prove di carico su questa vm ... Marco Palazzotti
05:08 PM Task #1210 (Closed): Dispose of wrongly created ENVRI PLUS Vre: Massimiliano Assante
03:33 PM Incident #7565 (Closed): Species Discovery portlet filling up server logs with ERROR stack traces: At line 47 following:
~~~
2017-03-17 13:21:12,898 ERROR persistence.DaoSession [http-bio-9090-exec-170,createEn... Francesco Mangiacrapa
02:24 PM Incident #7565 (Closed): Species Discovery portlet filling up server logs with ERROR stack traces: the catalina.out of infra-gateway1 is full of this stack traces, ea
ch 5 to 1
~~~
2017-03-17 13:21:12,898 ERROR pe... Massimiliano Assante
02:26 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: by applying such exclude the token won't be necessary anymore, is that correct? Massimiliano Assante
02:23 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: to it reachable for every scope you must add the exclude tag on th egcube-app.xml file in WEB-INF :
~~~
<exclude ... Lucio Lelii
02:21 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: yes Lucio Lelii
02:04 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: ~~~
<dependency>
<groupId>org.gcube.information-system</groupId>
<artifactId>icproxy</artifactId>
<version>... Massimiliano Assante
12:46 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: @lucio.lelii@isti.cnr.it this service must be enabled on all the scopes ... is there a way just for this service to n... Massimiliano Assante
12:36 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: forgot to add the the registry node should be registered in the <Scope>/d4science.research-infrastructures.eu</Scope> Massimiliano Assante
02:06 PM Task #6972: Create website for D4Science Developers: Temporary site moved to production
https://services.d4science.org/web/d4science-developers Massimiliano Assante
10:00 AM Incident #7560 (Closed): ETICS Build System Webservice not available: We had a fail server-side. I restarted the service and it is running fine now. And yes it also caused nightly build t... Gabriele Giammatteo
09:01 AM Incident #7560 (Closed): ETICS Build System Webservice not available: https://etics.esl.eng.it/etics-gui/ gives 503
also, it might be related, last night nightly build:
org.gcube.4... Massimiliano Assante

Mar 16, 2017

06:56 PM Task #7552 (Closed): request https certificate for registry.d4science.org: Let's Encrypt certificate already there. Tommaso Piccioli
03:13 PM Task #7552 (Closed): request https certificate for registry.d4science.org: Massimiliano Assante
06:51 PM Incident #7559: Workspace: NullPointerException while downloading any folder: We analysed the problem and found the cause in the HL item setRead method. @francesco.mangiacrapa@isti.cnr.it release... Massimiliano Assante
06:50 PM Incident #7559 (Closed): Workspace: NullPointerException while downloading any folder: ~~~
2017-03-16 17:45:40,834 ERROR server.DownloadFolderWebSocketServer [http-bio-9090-exec-212,zipFolder:116] %java.... Massimiliano Assante
05:46 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: We also need instructions to automate the ic_proxy installation. I see that was manually deployed both in dev and in ... Andrea Dell'Amico
05:37 PM Task #7476 (In Progress): Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: I am creating a new host
registry.d4science.org
we will migrate the services on it as soon as we will have the... Tommaso Piccioli
03:39 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: ok then "registry.d4science.org" is approved. Massimiliano Assante
03:33 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: Yes we have registry-voname and it would be misleading for the infrastructure manager, but it won't be my problem :) ... Lucio Lelii
03:24 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: Lucio Lelii wrote:
> also registry.d4science.org is misleading.
misleading for a developer knowing the architect... Pasquale Pagano
03:21 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: I would go for info.d4science.org then @pasquale.pagano@isti.cnr.it Massimiliano Assante
03:20 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: Lucio Lelii wrote:
> also registry.d4science.org is misleading. ICProxy offer only access to the IC and also this na... Massimiliano Assante
03:17 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: also registry.d4science.org is misleading. ICProxy offer only access to the IC and also this name is already used for... Lucio Lelii
03:12 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: I'm not sure why info.d4science.org would be misleading but i'm fine with registry.d4science.org Massimiliano Assante
03:09 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: info.d4science.org is misleading. The name should be resourceregistry.d4science.org or simpler registry.d4science.org... Pasquale Pagano
05:25 PM Upgrade #6745 (In Progress): D4Science Root VO upgrade to gCube 4.3: Roberto Cirillo
04:30 PM Upgrade #7223 (Completed): SoBigData VO upgrade to gCube 4.3: Roberto Cirillo
11:15 AM Upgrade #7223 (In Progress): SoBigData VO upgrade to gCube 4.3: Roberto Cirillo
11:14 AM Upgrade #7223 (Planned): SoBigData VO upgrade to gCube 4.3: Roberto Cirillo
03:53 PM Incident #7553: Sharing of posts in any VRE does not generate any notification: Dear @massimiliano.assante@isti.cnr.it
no similar issue was reported during the shareupdates testing . Other issue... Maria Di Girolamo
03:35 PM Incident #7553 (Closed): Sharing of posts in any VRE does not generate any notification: The issue has been fixed with a patch in production Massimiliano Assante
03:30 PM Incident #7553 (In Progress): Sharing of posts in any VRE does not generate any notification: Massimiliano Assante
03:17 PM Incident #7553: Sharing of posts in any VRE does not generate any notification: i reproduced the issue in preproduction too, I'm going to fix this then we'll se how is it possible that the function... Massimiliano Assante
03:17 PM Incident #7553 (Closed): Sharing of posts in any VRE does not generate any notification: this post:
~~~
Dear all,
to select a week for the upcoming 5th #Tcom event, hosted by #NKUA in #Greece, ple... Massimiliano Assante
02:44 PM Incident #7486: Issue with shared file public link: I'm going to run a script to check if the remote path set on the workspace items is equals to the remote path in the ... Valentina Marioli
02:18 PM Upgrade #6743 (Completed): Preprod Gateway upgrade to gCube 4.3 (PILLARS): Massimiliano Assante
12:48 PM Upgrade #7221 (Completed): SmartArea VO upgrade to gCube 4.3: Roberto Cirillo
11:45 AM Upgrade #7221 (In Progress): SmartArea VO upgrade to gCube 4.3: Roberto Cirillo
11:45 AM Upgrade #7221 (Planned): SmartArea VO upgrade to gCube 4.3: Roberto Cirillo
12:32 PM Upgrade #7220 (Completed): Edison VO upgrade to gCube 4.3: Roberto Cirillo
11:45 AM Upgrade #7220 (In Progress): Edison VO upgrade to gCube 4.3: Roberto Cirillo
11:44 AM Upgrade #7220 (Planned): Edison VO upgrade to gCube 4.3: Roberto Cirillo
12:18 PM Upgrade #6746 (Completed): D4Science Gateways upgrade to gCube 4.3: Massimiliano Assante
10:30 AM Upgrade #6746 (In Progress): D4Science Gateways upgrade to gCube 4.3: Massimiliano Assante
10:23 AM Upgrade #6746 (Planned): D4Science Gateways upgrade to gCube 4.3: Massimiliano Assante
11:44 AM Upgrade #7218 (In Progress): FARM VO upgrade to gCube 4.3: Roberto Cirillo
11:44 AM Upgrade #7218 (Planned): FARM VO upgrade to gCube 4.3: Roberto Cirillo
10:27 AM Upgrade #7219 (Planned): gCubeApps VO upgrade to gCube 4.3: Roberto Cirillo
10:24 AM Upgrade #6742 (Completed): Preprod Gateway upgrade to gCube 4.3 (ENABLING): Massimiliano Assante
09:53 AM Upgrade #7222 (In Progress): D4Research VO upgrade to gCube 4.3: Roberto Cirillo

Mar 15, 2017

07:20 PM Task #7539 (Closed): Please produce release notes for gCube 4.3.0: Dear Nikolas,
as usual release notes for gCube 4.3.0 should be produced. Unfortunately i Just realised a ticket was... Massimiliano Assante
05:51 PM Task #7340: Dismiss cotrix.d4science.org: We have a backup, just in case... Tommaso Piccioli
05:44 PM Task #7340 (Closed): Dismiss cotrix.d4science.org: Removed the VM and the DNS entry. Andrea Dell'Amico
04:43 PM Task #5422: develop a proxy service to be used for access http external pages from the portal domain: Dear @francesco.mangiacrapa@isti.cnr.it, at the TCOM we agreed to consider lists of accessible domains (not full endp... Ciro Formisano
08:18 AM Task #5818 (Closed): Identify log-jams in use-case source code: Explored several examples of stock assessment code to identify specific log-jams (i.e., slow code, poor optimization ... Scott Large

Mar 14, 2017

05:15 PM Incident #7486: Issue with shared file public link: Sorry Valentina, which was the issue? How can we avoid it in the future? What is worrying me is that this can happen ... Gianpaolo Coro
04:59 PM Incident #7486 (Closed): Issue with shared file public link: The issue has been fixed. Now the public link is available. Valentina Marioli
04:57 PM Incident #7486 (In Progress): Issue with shared file public link: Valentina Marioli
01:10 PM Incident #7486 (Closed): Issue with shared file public link: I have issues at obtaining the public link of a file contained in the DRuMFISH shared folders. Please see the attache... Gianpaolo Coro
03:24 PM Task #2174: Dataminer and Statistical Manager packages: install.packages("mefa4")
Gianpaolo Coro
11:08 AM Task #2174: Dataminer and Statistical Manager packages: install.packages("doMC") Gianpaolo Coro
01:06 PM Incident #7474 (Closed): Saving on the WS does not have effect for a SoBigData user: The user declares the issue is now solved. Thanks. Gianpaolo Coro
09:55 AM Task #7484 (Closed): Please provision node19.d4science.org: The machine need smart-executor, php and should be available on /gcube/devsec and /gcube/devsec/devVRE.
In smart-e... Luca Frosini

Mar 13, 2017

05:28 PM Task #7481 (Closed): request https certificate for openaire-connect.d4science.org: DNS and letsencrypt configuration are OK. The certificate will be emitted in the next few days, we reached the week l... Andrea Dell'Amico
05:07 PM Task #7481 (In Progress): request https certificate for openaire-connect.d4science.org: Andrea Dell'Amico
04:27 PM Task #7481 (Closed): request https certificate for openaire-connect.d4science.org: openaire-connect.d4science.org will be another virtual host in the infra gateway d4science
Also the upgrade of HA ... Massimiliano Assante
05:04 PM Incident #7474: Saving on the WS does not have effect for a SoBigData user: No it is not possible, but I will check. Gianpaolo Coro
04:57 PM Incident #7474: Saving on the WS does not have effect for a SoBigData user: The file has been updated more times 3 days ago:
[[ user:daniele.regoli, date:2017-03-10 10:18:38 ] [UPDATE]] --> ... Valentina Marioli
10:15 AM Incident #7474 (In Progress): Saving on the WS does not have effect for a SoBigData user: Valentina Marioli
04:29 PM Task #6751 (In Progress): Cater for OpenAIRE-Connect Gateway: Massimiliano Assante
02:08 PM Task #7379 (Closed): Create new VM for hosting SocialNetworking and gcube-oauth services: Andrea Dell'Amico
12:14 PM Task #7476 (Closed): Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https: As an action agreed in the last TCom [1] The address of the IC proxy should be more "user friendly" -> "registry.d4sc... Massimiliano Assante

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