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Incident #7474

closed

Saving on the WS does not have effect for a SoBigData user

Added by Gianpaolo Coro over 8 years ago. Updated over 8 years ago.

Status:
Closed
Priority:
Normal
Category:
High-Throughput-Computing
Target version:
Start date:
Mar 10, 2017
Due date:
% Done:

100%

Estimated time:
Infrastructure:
Production

Description

User Daniele Regoli has reported that his saving of scripts on the Workspace are not having effect.

Is it possible to investigate?

His note can be found here,
https://support.d4science.org/issues/3123#note-53

where he reports:
"yesterday i made some modifications in the main script and this morning were lost, though i am pretty sure i have saved the code.
This morning i re-made the changes and saved, and now, after some time away from the page, the changes are gone again.
Now i am going to write the changes again, but maybe there is some problem of synchronization?"

Thanks

Actions #2

Updated by Valentina Marioli over 8 years ago

  • Status changed from New to In Progress
Actions #3

Updated by Valentina Marioli over 8 years ago

The file has been updated more times 3 days ago:

[[ user:daniele.regoli, date:2017-03-10 10:18:38 ] [UPDATE]] --> size 4994 bytes
[[ user:daniele.regoli, date:2017-03-10 10:51:00 ] [UPDATE]] --> size 5132 bytes
[[ user:daniele.regoli, date:2017-03-10 14:28:27 ] [UPDATE]] --> size 5134 bytes
[[ user:daniele.regoli, date:2017-03-10 14:40:11 ] [UPDATE]] --> size 4640 bytes
[[ user:daniele.regoli, date:2017-03-10 14:43:23 ] [UPDATE]] --> size 4792 bytes
[[ user:daniele.regoli, date:2017-03-10 14:45:09 ] [UPDATE]] --> size 4881 bytes
[[ user:daniele.regoli, date:2017-03-10 14:46:35 ] [UPDATE]] --> size 4763 bytes
[[ user:daniele.regoli, date:2017-03-10 14:53:17 ] [UPDATE]] --> size 4718 bytes
[[ user:daniele.regoli, date:2017-03-10 14:55:40 ] [UPDATE]] --> size 4720 bytes
[[ user:daniele.regoli, date:2017-03-10 15:00:45 ] [UPDATE]] --> size 4745 bytes
[[ user:daniele.regoli, date:2017-03-10 15:33:24 ] [UPDATE]] --> size 4715 bytes

The file size is available when the file has already been saved in the storage, so I don't think it is a synchronization issue.
Is it possible that the file has been modified externally in a programmatic way?

Actions #4

Updated by Gianpaolo Coro over 8 years ago

No it is not possible, but I will check.

Actions #5

Updated by Gianpaolo Coro over 8 years ago

  • Status changed from In Progress to Closed
  • % Done changed from 0 to 100

The user declares the issue is now solved. Thanks.

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