Activity
From Mar 02, 2017 to Mar 31, 2017
Mar 31, 2017
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11:13 PM VM Creation #7927: More DataMiner machines required in the GenericWorker cluster
 - New nodes added to the iptable rules on workspace-repository.d4science.org
(and the new workspace-repository-prod.d4... - 
  
08:54 PM VM Creation #7927 (Feedback): More DataMiner machines required in the GenericWorker cluster
 - The VMs are active. hostnames are:
~~~
ip-90-147-167-173.ct1.garrservices.it
ip-90-147-167-175.ct1.garrservices.... - 
  
08:13 PM VM Creation #7927 (In Progress): More DataMiner machines required in the GenericWorker cluster
 - Provisioning is running. The dataminers will be available on all the scopes.
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04:43 PM VM Creation #7927 (Closed): More DataMiner machines required in the GenericWorker cluster
 - 10 DataMiner machines are required in the GenericWorker cluster to provision BiOnym as-a-Service for FAO. These machi...
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07:10 PM VRE #7920 (Released): Create a VRE for DEMETER project
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07:08 PM VRE #7920 (Available): Create a VRE for DEMETER project
 - The VRE is available at https://services.d4science.org/group/demeter
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12:25 PM VRE #7920 (Planned): Create a VRE for DEMETER project
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12:20 PM VRE #7920 (Released): Create a VRE for DEMETER project
 - The VRE is conceived to support the "DEMETER = DEtermination and METrics of Emerging Risks" EFSA project
The proje... - 
  
07:10 PM VRE #7452 (Released): Deploy H2020 green.eu
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06:43 PM Task #7645 (Closed): Create 1 instance of smartgears for service Accounting
 - accounting-service-d.d4science.org
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05:05 PM Task #7645: Create 1 instance of smartgears for service Accounting
 - <dependency>
<groupId>org.gcube.data.publishing</groupId>
<artifactId>accounting-service</artifactId>
<versi... - 
  
05:01 PM Incident #7926: Users Management portlet: List of pending request is empty
 - version is UsersManagementPortlet-3.3.0-4.3.0
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04:56 PM Incident #7926 (In Progress): Users Management portlet: List of pending request is empty
 - @massimiliano.assante@isti.cnr.it are there any logs from the UM library to check if it returns back users' requests...
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03:47 PM Incident #7926 (Closed): Users Management portlet: List of pending request is empty
 - In RStudioLab VRE I can see from Liferay's users management portlet that there are 2 users in pending mode (see attac...
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04:33 PM Task #5422 (Feedback): develop a proxy service to be used for access http external pages from the portal domain
 - The proxy service is available, up and running. It gets a list of allowed domains from the Information System in the ...
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01:48 PM Task #7900: Generating Darwin Core Archives via SPD
 - I'm running the DWC-A generation process of Valentina on 1013 families of interest to FAO, by invoking the SPD service.
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11:55 AM VRE #7892: Creation of new VRE - EcoEvo
 - due to changes in a related task
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11:48 AM VRE #7892 (In Progress): Creation of new VRE - EcoEvo
 - The VRE is available but the catalogue https://services.d4science.org/group/ecoevo
As soon as the catalogue instan... - 
  
11:46 AM VRE #7892 (Planned): Creation of new VRE - EcoEvo
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11:42 AM Task #7899: Create a catalogue profile for EcoEvo VRE
 - The spreadsheet has been modified again. We have split the properties in two different subsets, and removed one prope...
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11:12 AM Task #7814: Provide a script for restoring missed scope from mandatory resources
 - yes the script is ready, we already ran it for the accounting resource in preproduction.
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11:02 AM Incident #7919 (Closed): VRE Manager in D4Research is not working properly
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11:01 AM Incident #7919 (In Progress): VRE Manager in D4Research is not working properly
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09:57 AM Incident #7919 (Closed): VRE Manager in D4Research is not working properly
 - When trying to deploy a just defined VRE (EcoEvo) I see the following error  
* There was an error on server: 500 ... 
Mar 30, 2017
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08:24 PM Task #7814: Provide a script for restoring missed scope from mandatory resources
 - Any progress to report?
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05:04 PM Task #7899: Create a catalogue profile for EcoEvo VRE
 - this is to let you know that the spreadsheet was slightly modified by adding the list of possible values for the "sub...
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10:30 AM Task #7899 (Closed): Create a catalogue profile for EcoEvo VRE
 - The profile should be created by using the fields specified at the following Google Spreadsheet 
https://docs.goog... - 
  
04:54 PM Task #7900: Generating Darwin Core Archives via SPD
 - I've added some classes to my private project "createDwCA" to generate DwCA by ID (including children) using threads ...
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03:41 PM Task #7900 (In Progress): Generating Darwin Core Archives via SPD
 - Ok, this what I was expecting. For me the ticket can be closed if we cannot do better than this.
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03:08 PM Task #7900: Generating Darwin Core Archives via SPD
 - @pasquale.pagano@isti.cnr.it we are talking about a job that downloads the whole WoRMS repository (starting from anim...
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02:48 PM Task #7900: Generating Darwin Core Archives via SPD
 - @valentina.marioli@isti.cnr.it, this is a support request and as such it deserves your analysis and resolution in a s...
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11:55 AM Task #7900: Generating Darwin Core Archives via SPD
 - Indeed, we have not been banned because SPD is now able to generate the DWC-A of carcharodon group. Perhaps the failu...
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10:35 AM Task #7900 (Closed): Generating Darwin Core Archives via SPD
 - I started a Job on SPD to produce the WoRMS-Animalia Darwin Core Archive. The job is blocked at the Arthropoda Phylum...
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12:51 PM Task #7645: Create 1 instance of smartgears for service Accounting
 - Preferred hostname : accounting-service-d
Resources for first test:
cpu: dual processor
ram :4G
disk :30G - 
  
12:42 PM Task #7645 (In Progress): Create 1 instance of smartgears for service Accounting
 - Resources? cpu, ram, disk space?
Preferred hostname? - 
  
12:48 PM VM Creation #7902 (Closed): Create a CKAN instance for EcoEvo VRE
 - The EcoEvo VRE is not linked to any existing project or initiative. 
A dedicated catalogue instance should be crea... - 
  
12:01 PM Task #7845 (In Progress): Deploy VRE Modeler service on OpenAIRE Virtual Organisation
 - The Functionalites are missing, the VRE Modeler service returns empty functionalities. https://openaire-connect.d4sci...
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11:34 AM Task #7845 (Closed): Deploy VRE Modeler service on OpenAIRE Virtual Organisation
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10:55 AM Task #7845 (In Progress): Deploy VRE Modeler service on OpenAIRE Virtual Organisation
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11:22 AM VRE #7892: Creation of new VRE - EcoEvo
 - The VRE is quite urgent, I'm sorry i did not set the option properly. We would like to cite it in a paper that should...
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10:31 AM VRE #7892: Creation of new VRE - EcoEvo
 - In addition to the priority, could you please provide us with few lines describing what this VRE is for, i.e. what is...
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10:27 AM VRE #7892: Creation of new VRE - EcoEvo
 - @miriam.baglioni@isti.cnr.it could you please indicate how urgent is this VRE? We need to give the proper priority to...
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10:59 AM Task #7873 (Closed): Add RStudio to AGINFRA+
 
Thanks Roberto, it is OK for the time being. I added the portlet and I confirm it is working.- 
  
10:11 AM Task #7873 (Feedback): Add RStudio to AGINFRA+
 - For testing purpose I've added the following instance:
~~~
ip-90-147-167-3.ct1.garrservices.it
~~~
with the f... - 
  
09:59 AM Task #7873 (In Progress): Add RStudio to AGINFRA+
 
Mar 29, 2017
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07:35 PM Incident #7670 (Closed): Workspace File Download takes 10 seconds to download first time, then 1 second each time
 - After the deploy of the new patch, it's now working fine.
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05:12 PM Task #6972 (Closed): Create website for D4Science Developers
 - The first version of the Site is ready: https://dev.d4science.org/
It contains four main pages:
* Home: gives a... - 
  
02:18 PM VRE #7892: Creation of new VRE - EcoEvo
 - Description for the VRE: Catalog of data sources in the Ecology and Evolution domain
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02:17 PM VRE #7892 (Released): Creation of new VRE - EcoEvo
 - This VRE should contain:
- social
- a catalog of data sources. Each entry should have the information detailed in... 
Mar 28, 2017
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08:32 PM Task #7457 (Closed): Create new VM for hosting quota service
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08:18 PM Task #7880 (Closed): Modify the tasks that get and configure the smartgears scopes
 - A last consideration. An authorization token will be needed and assigned to the playbook's variable `gcube_admin_toke...
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08:16 PM Task #7880 (In Progress): Modify the tasks that get and configure the smartgears scopes
 - I changed the smartgears `container.xml` template and the `get-scopes` script to handle the new cases.
The fact that... - 
  
08:13 PM Task #7880 (Closed): Modify the tasks that get and configure the smartgears scopes
 - We need to deal with a new case: now a smartgears node can be authorized to run on all a VO's VREs.
To handle the ... - 
  
03:10 PM Task #7873 (Closed): Add RStudio to AGINFRA+
 
RStudio facility should be added to the AGINFRA+ VRE
For the time being the community has not been able to pose...- 
  
12:52 PM VM Creation #7855: Provide node to install GeoFence application
 - The node needs to be a SmartGears with small hw requirements.
Scopes should be :
/gcube
/gcube/devsec/
/gcube/d... 
Mar 27, 2017
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08:03 PM Task #7819 (Closed): Setup a Nagios alert for disk full of Workspace repo VM
 - All the basic checks have been added.
Hope it's the last time I have to deal with a hand configured host.
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07:47 PM Task #7819 (In Progress): Setup a Nagios alert for disk full of Workspace repo VM
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12:08 PM Task #7819 (Closed): Setup a Nagios alert for disk full of Workspace repo VM
 - Incident #7805: Workspace is down on production shows that we have no check for disk full in Nagios. 
It should be... - 
  
06:19 PM Task #7807 (Closed): Provide a check for HAProxy hosted on data.d4science.org
 - data1-d4s and data2-d4s are up to date to following Etics build and They are working fine.
http://etics.esl.eng.it/e... - 
  
05:37 PM Task #7807: Provide a check for HAProxy hosted on data.d4science.org
 - The new check is working.
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05:12 PM Task #7807: Provide a check for HAProxy hosted on data.d4science.org
 - Francesco Mangiacrapa wrote:
> Can you update data2 in order to perform testing..
DONE - 
  
04:32 PM Task #7807: Provide a check for HAProxy hosted on data.d4science.org
 - @roberto.cirillo@isti.cnr.it I just added uri-resolver builded on Etics here:
http://etics.esl.eng.it/etics-reposito... - 
  
12:52 PM Task #7807 (Feedback): Provide a check for HAProxy hosted on data.d4science.org
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12:52 PM Task #7807: Provide a check for HAProxy hosted on data.d4science.org
 - I just deployed a new version of uri-resolver on data-d including the HTTP HEAD request following to check that Uri-R...
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11:26 AM Task #7807 (In Progress): Provide a check for HAProxy hosted on data.d4science.org
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10:03 AM Task #7807 (Closed): Provide a check for HAProxy hosted on data.d4science.org
 - It's needed to provide a new valid check for testing the instances behind the proxy data.d4science.org.
This check s... - 
  
05:41 PM VM Creation #7855: Provide node to install GeoFence application
 - Which kind of node? a smartgears one?
* Resources? cpu, ram, disk space?
* scopes list?
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05:39 PM VM Creation #7855 (Closed): Provide node to install GeoFence application
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05:30 PM Task #7810 (In Progress): update ansible scripts for release 4.4.0
 - The container.xml template and the related variables have been modified. Now I need a released distribution to test a...
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10:41 AM Task #7810 (Closed): update ansible scripts for release 4.4.0
 - in the new distribution (org.gcube.distribution.smartgears-distribution.2-1-2) released in 4.4.0 there is the possibi...
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05:14 PM Task #7853 (Closed): Remove scope D4Research/InfrastructureTraining from Production
 - As a consequence of a VRE Deployment FAILURE the scope in the subject has been created and is visible in production i...
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04:35 PM Incident #7843: VRE Modeler fails to deploy VRE on D4Research
 - I've restarted the registry and vremodeler services. Please could you retry now?
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03:58 PM Incident #7843: VRE Modeler fails to deploy VRE on D4Research
 - There is a timeout contacting the resource manager service
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03:42 PM Incident #7843 (Closed): VRE Modeler fails to deploy VRE on D4Research
 - While trying to create the RUBRICA VRE for PARTHENOS [1] the deploy failed, now the RUBRICA VRE is listed in the Fail...
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04:11 PM Task #7842 (Closed): Temporary production portal VM
 - thanks, it works fine
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03:57 PM Task #7842 (Feedback): Temporary production portal VM
 - the host is:
iisg-ldap.research-infrastructures.eu
user: portal
this is a temporary host, the (wrong) name i... - 
  
03:22 PM Task #7842 (In Progress): Temporary production portal VM
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03:21 PM Task #7842: Temporary production portal VM
 - To fix Incident #7670 we need a small portal able to execute the workspace portlet on production, a VM in the network...
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03:19 PM Task #7842 (Closed): Temporary production portal VM
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04:08 PM Incident #7581: Home-Library webapp: tomcat doesn't start
 - due to changes in a related task
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03:56 PM Task #7845 (Closed): Deploy VRE Modeler service on OpenAIRE Virtual Organisation
 - The VRE Modeler service is either missing on not working on OpenAIRE Virtual Organisation, 
to check it: https://o... - 
  
11:52 AM Incident #7670: Workspace File Download takes 10 seconds to download first time, then 1 second each time
 - After the deploy of the patch of last Friday the situation slightly improved but still File Download takes about 5 s...
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11:52 AM Task #7814: Provide a script for restoring missed scope from mandatory resources
 - Yes, it is. I think both the scripts can work together for avoiding the same issue:
The #7800 is needed for alerting... - 
  
11:41 AM Task #7814: Provide a script for restoring missed scope from mandatory resources
 - @roberto.cirillo@isti.cnr.it is this related to #7800?
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11:35 AM Task #7814 (Closed): Provide a script for restoring missed scope from mandatory resources
 - In order to check if a mandatory resource is correctly assigned on every scopes, it's needed to provide a script that...
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10:08 AM Support #7804 (Closed): Recent Documents portlet not working on D4Research/OpenAIRE-Connect_Coordination VRE
 - was a consequence of incident #7805
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09:28 AM Support #7804 (Closed): Recent Documents portlet not working on D4Research/OpenAIRE-Connect_Coordination VRE
 - Generally when the portlet does not work some resource is missing in the scope (HL, Storage, URI-Resolver).
https:... - 
  
10:02 AM Incident #7805 (Closed): Workspace is down on production
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09:47 AM Incident #7805: Workspace is down on production
 - Workspace is down because disk is finished, i tried to free some disk space and restarted the node right now.
@tom... - 
  
09:34 AM Incident #7805 (Closed): Workspace is down on production
 
Mar 24, 2017
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07:16 PM Task #4826 (Closed): Create load balancing for data.d4science.org
 - The reconfiguration is complete. data.d4science.org has become data1-d4s.d4science.org.
Both data1-d4s.d4science.org... - 
  
06:19 PM Task #4826: Create load balancing for data.d4science.org
 - I've the same answer maybe now the dns is updated. I'm going to perform other tests
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06:13 PM Task #4826: Create load balancing for data.d4science.org
 - OK, so some dns client is not yet up to date. Which dns servers are you using? the command `host data.d4science.org` ...
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06:11 PM Task #4826: Create load balancing for data.d4science.org
 - I've tried several times to download a file from the following link:
~~~
http://data.d4science.org/smp?fileName=F... - 
  
05:44 PM Task #4826: Create load balancing for data.d4science.org
 - Done. You should start to see requests going to data2-d4s.d4science.org.
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05:27 PM Task #4826: Create load balancing for data.d4science.org
 - OK. In the next minutes I'll change the dns and haproxy configuration, this way:
* data.d4science.org will be a CN... - 
  
05:24 PM Task #4826: Create load balancing for data.d4science.org
 - yes we can.
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05:17 PM Task #4826: Create load balancing for data.d4science.org
 - So. Can we proceed with the switch?
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04:53 PM Task #4826: Create load balancing for data.d4science.org
 - All above links are working.. It's ok for me
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03:13 PM Task #4826: Create load balancing for data.d4science.org
 - PLease @francesco.mangiacrapa@isti.cnr.it if all is ok for you give us a feedback and reassign this ticket to Andrea
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11:43 AM Task #4826: Create load balancing for data.d4science.org
 - I've replaced manually the home-library-jcr lib and the app seems to work now.
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11:36 AM Task #4826: Create load balancing for data.d4science.org
 - I can replace the lib only manually for the moment because the last version of workspace-explorer-app deployed on nex...
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11:09 AM Task #4826: Create load balancing for data.d4science.org
 - I just checked HL libraries deployed on infra-gateway1:
life@infra-gateway1:~$ ls D4Science-production-gateway/gCu... - 
  
10:45 AM Task #4826: Create load balancing for data.d4science.org
 - The workspace-explorer-app has not been released in 4.3.
The node data2 has been installed from scratch and so it co... - 
  
10:25 AM Task #4826: Create load balancing for data.d4science.org
 - Andrea Dell'Amico wrote:
> Was the problem fixed?
No. It was not. There is a misconfiguration among applications ... - 
  
06:59 PM Task #5227: Enable SSL on the orientdb instances
 - Port 2424 is the plain http one. So there's something that is not working correctly.
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06:50 PM Task #5227: Enable SSL on the orientdb instances
 - ~~~
tcpdump -i any -e -n host 146.48.122.34
~~~
produces the following lines:
~~~
18:48:31.432486 Out 00:16:... - 
  
06:40 PM Incident #7801 (Closed): Cannot access services at d4science.org email address anymore
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06:17 PM Incident #7801 (Closed): Cannot access services at d4science.org email address anymore
 - That email address is used by the services.d4science.org portal, i can no longer access it via webmail
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06:27 PM Task #7476 (Closed): Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - the thing seems working
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05:34 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - @andrea.dellamico@isti.cnr.it yes.
@massimiliano.assante@isti.cnr.it the new common-smartgears-2.1.2 released in 4.4... - 
  
05:30 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - so after chatting with lucio it seems that we need the 4.4.0 version
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05:27 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - the fix in gcube-app.xml is needed to enable the services on all the VREs, I guess @lucio.lelii@isti.cnr.it ?
 - 
  
05:24 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - OK, so we do not need to touch gcube-app.xml at all, is it correct?
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05:22 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - The exclude tag must be removed, I was wrong
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05:15 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - It worked for me right now.
We still don't know what changes to the configuration are needed. - 
  
05:08 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - any news? Still does not work @lucio.lelii@isti.cnr.it please reply to @tommaso.piccioli@isti.cnr.it
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04:17 PM Task #7476 (In Progress): Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - Please tell me how gcube-app.xml must be, if you fix it in the meantime the playbook corrects it back again.
 - 
  
03:41 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - I see. But I'm not able to investigate further: I need someone able to verify the smartgears scopes and the icproxy v...
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03:29 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - The nginx reverse proxy configuration was missing. Can you try now?
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06:01 PM Task #6751 (Closed): Cater for OpenAIRE-Connect Gateway
 - the OpenAIRE-Connect Gateway is ready at https://openaire-connect.d4science.org please @franco.zoppi@isti.cnr.it and ...
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05:59 PM Task #6752 (Closed): Add openaire-connect.d4science.org vhost to Liferay Production and customise Liferay Theme
 - the OpenAIRE-Connect Gateway is ready at https://openaire-connect.d4science.org please @franco.zoppi@isti.cnr.it and ...
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02:37 PM Task #6752 (In Progress): Add openaire-connect.d4science.org vhost to Liferay Production and customise Liferay Theme
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02:56 PM Task #7691: Destroy VM dev.d4science.org and move the hostname to infra-gateway production ha proxy
 - the issues is solved. It was my typo :)
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02:24 PM Task #7691: Destroy VM dev.d4science.org and move the hostname to infra-gateway production ha proxy
 - Stlll no luck, tried now
~~~
This site can’t be reached
dev.d4cience.org’s server DNS address could not be fou... 
Mar 23, 2017
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09:30 PM Task #7691 (Closed): Destroy VM dev.d4science.org and move the hostname to infra-gateway production ha proxy
 - ssl certificate for dev.d4science.org obtained, the old server has been powered off.
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08:55 PM Task #7691 (In Progress): Destroy VM dev.d4science.org and move the hostname to infra-gateway production ha proxy
 - The hostname has been moved.
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04:23 PM Task #7691 (Closed): Destroy VM dev.d4science.org and move the hostname to infra-gateway production ha proxy
 - The current dev.d4science.org VM can be destroyed. The URL http(s)://dev.d4science.org should be enabled on infra-ga...
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08:56 PM Task #4826: Create load balancing for data.d4science.org
 - Was the problem fixed?
 - 
  
10:49 AM Task #4826: Create load balancing for data.d4science.org
 - Hi @valentina.marioli@isti.cnr.it,
We are testing load balancer on "data.d4science".. using a new server "data2-d4... - 
  
05:38 PM VM Creation #7702: Provide new VM for hosting tabulardata service in devsec VO
 - yes
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05:18 PM VM Creation #7702: Provide new VM for hosting tabulardata service in devsec VO
 - Can we move the postgresql databases on node7.d.d4science.research-infrastructures.eu to postgresql-srv-dev.d4scienc...
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04:51 PM VM Creation #7702 (Closed): Provide new VM for hosting tabulardata service in devsec VO
 - The new VM should have:
* 2 GB RAM
* 2 VCPU
* java8
it's also need to open the postgres hosted on node7.d.d4s... - 
  
04:57 PM Task #7708 (Closed): Please move Databases of dev2.d4science.org and preprod1.d4science.org to postgresql-srv-dev.d4science.org
 - The following DBs:
* dev2.d4science.org:5432/infra_dev_db (restore)
* dev2.d4science.org:5432/survey-db-1 (in t... - 
  
04:56 PM Task #7706 (Rejected): Provide new VM for hosting dataminer service in devsec VO
 - The new VM should have:
* 6 GB RAM
* 3 VCPU
* java8
I suggest to use one of the following hostnames:
~~~
... - 
  
04:53 PM VM Creation #7704 (Closed): Provide new VM for hosting spd service in devsec VO
 - The new VM should have:
* 2 GB RAM
* 2 VCPU
* java8
I suggest to use one of the following hostnames:
~~~
... - 
  
04:13 PM Incident #7647 (Closed): Cannot edit Service endpoint on /gcube
 - works now
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12:56 PM Incident #7647 (In Progress): Cannot edit Service endpoint on /gcube
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10:09 AM Incident #7647 (Feedback): Cannot edit Service endpoint on /gcube
 - The problem seems solved after a restart of registry service. Please could you retry?
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09:59 AM Incident #7647 (In Progress): Cannot edit Service endpoint on /gcube
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03:27 PM Incident #7670 (In Progress): Workspace File Download takes 10 seconds to download first time, then 1 second each time
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02:52 PM Incident #7670 (Closed): Workspace File Download takes 10 seconds to download first time, then 1 second each time
 - And if I wait about 20 seconds it takes 10 seconds again then 1 second each time
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02:10 PM Task #7539 (Closed): Please produce release notes for gCube 4.3.0
 - The release notes -in markup format- for gCube 4.3.0 can be found at the following link: 
https://goo.gl/QEMvEF
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01:12 PM Task #7484 (Closed): Please provision node19.d4science.org
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01:06 PM Task #7484: Please provision node19.d4science.org
 - Yes, I am able to login with the SSH key.
Also the Twitter Monitor PHP script seems to work correctly.
Now I am... - 
  
10:17 AM Task #7484: Please provision node19.d4science.org
 - @salvatore.minutoli@iit.cnr.it can you log in? Does it works?
 - 
  
12:07 PM Task #5227: Enable SSL on the orientdb instances
 - Luca Frosini wrote:
> It works, but you told me that you are not sure that everything is passing along a secure conn... - 
  
10:16 AM Task #5227: Enable SSL on the orientdb instances
 - It works, but you told me that you are not sure that everything is passing along a secure connection.
 - 
  
11:30 AM Task #7569: richiesti privilegi root su dev3.d4science.org
 - Your request is going to be analysed. Your will get an answer shortly. 
In any case and according to the policies we... - 
  
10:56 AM Task #7569: richiesti privilegi root su dev3.d4science.org
 - Oltre i comandi dovrei avere anche le autorizzazioni per lanciarli anche in cron. La maggior parte sono comandi che a...
 - 
  
10:12 AM Task #7655 (Closed): registry gcube: cronjob for restarting it
 - It' needed to provide a cronjob for restarting the registry service hosted on node-9-d-d4s.d4science.org every week.
... - 
  
09:41 AM Task #7654 (Closed): Configure logrotate for Literature Broker Service
 - Can you configure logrotate on file /var/log/lbs.log in broker1-dev-dnet.d4science.org?
 
Mar 22, 2017
- 
  
07:35 PM Task #183 (Closed): tomcat running as root user under port 80
 - Those ones will die, eventually
 - 
  
07:28 PM Task #5227: Enable SSL on the orientdb instances
 - @luca.frosini@isti.cnr.it is it working?
 - 
  
07:26 PM Task #6748 (Closed): Prepare a clone of broker1-dev-dnet.d4science.org
 - 
  
07:25 PM Task #7427: Add a general purpose postgresql server to collect the production databases
 - gcube-releases has been imported successfully the portlet now is able to contact the new postgres.
 - 
  
07:04 PM Task #7427: Add a general purpose postgresql server to collect the production databases
 - gcube-releases has been imported.
Let's open a new ticket with the list of the to-be-moved databases.
 - 
  
04:08 PM Task #7427: Add a general purpose postgresql server to collect the production databases
 - I need to port the current DB hosted on dev.d4science.org:5432/gcube-releases in this general purpose postgresql serv...
 - 
  
07:24 PM Task #7454 (Closed): Dismiss old authorization service (auth-pre)
 - Done by Tommaso.
 - 
  
07:20 PM Incident #7647 (Closed): Cannot edit Service endpoint on /gcube
 - ~~~
[PORTAL] 25635976 [http-bio-9090-exec-334] WARN org.gcube.informationsystem.publisher.RegistryPublisher - Faile... - 
  
07:10 PM Task #7426: Add a general purpose postgresql server to collect the dev and preprod databases
 - > gcube-releases-dev has been imported on postgresql-srv-dev.d4science.org
unfortunately I could not test this bec... - 
  
04:12 PM Task #7426: Add a general purpose postgresql server to collect the dev and preprod databases
 - Massimiliano Assante wrote:
> Let's do this, dev.d4science.org:5432/gcube-releases should be migrated too.
This ... - 
  
03:59 PM Task #7426: Add a general purpose postgresql server to collect the dev and preprod databases
 - Let's do this, dev.d4science.org:5432/gcube-releases should be migrated too. 
How should we proceed? We need one p... - 
  
06:48 PM Task #4826: Create load balancing for data.d4science.org
 - Roberto Cirillo wrote:
> Maybe it is a firewall issue on HomeLibrary-webapp (workspace-repository). Please Andrea co... - 
  
06:42 PM Task #4826: Create load balancing for data.d4science.org
 - Maybe it is a firewall issue on HomeLibrary-webapp (workspace-repository). Please Andrea could you check if "data2-d4...
 - 
  
06:31 PM Task #4826: Create load balancing for data.d4science.org
 - Andrea Dell'Amico wrote:
> Francesco Mangiacrapa wrote:
>
> > I've not access to data-lb.d4science.org via ssh, C... - 
  
06:27 PM Task #4826: Create load balancing for data.d4science.org
 - Francesco Mangiacrapa wrote:
> I've not access to data-lb.d4science.org via ssh, Could you investigate on the issu... - 
  
06:21 PM Task #4826: Create load balancing for data.d4science.org
 - For testing:
* GisViewer links
http://data-lb.d4science.org/gis-viewer-app/?rid=-7528820535332975203&wmsrequest... - 
  
04:42 PM Task #4826: Create load balancing for data.d4science.org
 - The uri-resolver has been successfully tested: I've tested it with the old uri format and the new uri format without ...
 - 
  
03:35 PM Task #4826: Create load balancing for data.d4science.org
 - Can you test again using `data-lb.d4science.org` as hostname?
 - 
  
11:09 AM Task #4826: Create load balancing for data.d4science.org
 - It is ok for me
 - 
  
11:07 AM Task #4826: Create load balancing for data.d4science.org
 - We still need to check against the load balancer to verify that the proxy does not break the apache ACLs. We can use ...
 - 
  
10:03 AM Task #4826: Create load balancing for data.d4science.org
 - All the webapps have been deployed and tested on data2. Please deploy the new instance in production.
 - 
  
06:23 PM Task #7630 (In Progress): Share Updates , missing character as double < and > in production
 - 
  
06:23 PM Task #7630: Share Updates , missing character as double < and > in production
 - I'm confused is this the post? https://services.d4science.org/group/d4science-services-gateway?oid=5ecb3a94-79de-4e18...
 - 
  
11:07 AM Task #7630 (Closed): Share Updates , missing character as double < and > in production
 - The string reported in the following way:
<<the tester should NOT be the same owner of the portlet>>
is missing ... - 
  
06:08 PM Incident #7610 (Closed): UsersManagement Portlet, scroll bar vertical not working anymore
 - 
  
06:06 PM Incident #7610: UsersManagement Portlet, scroll bar vertical not working anymore
 - Massimiliano Assante wrote:
> I think the issue is resolved in production now (although the fix should be released p... - 
  
10:57 AM Incident #7610: UsersManagement Portlet, scroll bar vertical not working anymore
 - I think it's better create the release ticket now.
 - 
  
10:46 AM Incident #7610: UsersManagement Portlet, scroll bar vertical not working anymore
 - Should we create the release ticket now or should we wait for the upcoming release? 
 - 
  
10:40 AM Incident #7610 (Feedback): UsersManagement Portlet, scroll bar vertical not working anymore
 - I think the issue is resolved in production now (although the fix should be released properly), @e.trumpy@igg.cnr.it ...
 - 
  
10:22 AM Incident #7610: UsersManagement Portlet, scroll bar vertical not working anymore
 - Please find it attached.
 - 
  
10:19 AM Incident #7610: UsersManagement Portlet, scroll bar vertical not working anymore
 - can you attach the css to replace here so that we'll fix this in production today?
 - 
  
10:09 AM Incident #7610 (In Progress): UsersManagement Portlet, scroll bar vertical not working anymore
 - The problem has been fixed and is committed on trunk
A css has only be updated. - 
  
06:00 PM Upgrade #7224 (Completed): OpenAIRE VO upgrade to gCube 4.3
 - 
  
05:44 PM Upgrade #7224 (In Progress): OpenAIRE VO upgrade to gCube 4.3
 - 
  
05:44 PM Upgrade #7224 (Planned): OpenAIRE VO upgrade to gCube 4.3
 - 
  
05:54 PM Task #7645 (Closed): Create 1 instance of smartgears for service Accounting
 - I need a smartgears running only in the NextNext scope.
 - 
  
05:37 PM Upgrade #7222 (Completed): D4Research VO upgrade to gCube 4.3
 - 
  
05:13 PM Upgrade #7219 (Completed): gCubeApps VO upgrade to gCube 4.3
 - 
  
05:13 PM Upgrade #7219 (In Progress): gCubeApps VO upgrade to gCube 4.3
 - 
  
05:11 PM Upgrade #7218 (Completed): FARM VO upgrade to gCube 4.3
 - 
  
05:06 PM Upgrade #6745 (Completed): D4Science Root VO upgrade to gCube 4.3
 - 
  
04:08 PM Task #7476 (Feedback): Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - It should be OK now, webapp icproxy deployed with the exclude tag
please test it and tell me if we can destroy node7... - 
  
03:18 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - I am fixing the exclude tag in ansible playbook
 - 
  
02:44 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - What's the status here? i think we only need to deploy the war with the exclude handler and we're good?
 - 
  
02:44 PM Support #7627 (Closed): empty files download from workspace
 - 
  
12:08 PM Support #7627: empty files download from workspace
 - seems to be ok now thanks!
 - 
  
11:57 AM Support #7627 (In Progress): empty files download from workspace
 - Please could you retry, now?
 - 
  
11:55 AM Support #7627: empty files download from workspace
 - all files in '/Home/christophe.lett/Workspace/FAD_Drifter'
 - 
  
11:30 AM Support #7627: empty files download from workspace
 - Please, could you specify the path of the file that are you trying to download?
 - 
  
10:41 AM Support #7627: empty files download from workspace
 - Please could you specify which VRE are you using?
RStudioLab - 
  
10:32 AM Support #7627 (Closed): empty files download from workspace
 - Dear Gianpaolo
I use Taha's account for this ticket because I don't have "New Issue" tab to create a new ticket, f... - 
  
09:31 AM Support #7615 (Closed): Forbidden folder
 - Now it works. Thanks
 
Mar 21, 2017
- 
  
07:29 PM VM Creation #7465: Please Create a VM to install SmartExecutor for SmartArea
 - Can you write down the VM required resources and the scopes lists?
 - 
  
07:20 PM Task #7484 (Feedback): Please provision node19.d4science.org
 - node19.d4science.or has been reconfigured. The php packages are installed.
 - 
  
07:19 PM Task #7484: Please provision node19.d4science.org
 - The database for the dev instance runs on `postgresql-srv-dev.d4science.org`.
DB name: twittermon_dev
DB user: tw... - 
  
07:07 PM Task #7484 (In Progress): Please provision node19.d4science.org
 - 
  
06:28 PM Support #7615 (In Progress): Forbidden folder
 - thanks Miriam, I think we spotted the problem could you try again now please?
 - 
  
06:20 PM Support #7615: Forbidden folder
 - Hi,
no it is not solved. Attached the screenshot that I got. - 
  
04:41 PM Support #7615: Forbidden folder
 - Hi @miriam.baglioni@isti.cnr.it,
Can you try again please?
Checking the link https://services.d4science.org/group... - 
  
04:21 PM Support #7615: Forbidden folder
 - @francesco.mangiacrapa@isti.cnr.it can you look into this?
 - 
  
04:06 PM Support #7615 (Closed): Forbidden folder
 - I cannot access the folder at this link https://services.d4science.org/group/data-e-infrastructure-gateway/workspace?...
 - 
  
03:31 PM Task #7613 (Closed): Sinchronization between portal and ldap doesn't work properly
 - Today, several users have been registered to the D4Science Portal but for several time some of them weren't correctly...
 - 
  
03:16 PM Incident #7610 (Closed): UsersManagement Portlet, scroll bar vertical not working anymore
 - In any VRE having more than 10 user, when I select the entries to show (say 25 or 50) the users are correctly fetched...
 - 
  
12:13 PM Incident #7599 (Closed): socialnetworking1.d4science.org is not able to contact Cassandra Cluster
 - Thanks! No, it is not needed.
 
Mar 20, 2017
- 
  
11:13 PM Incident #7600 (Closed): rstudio server cannot talk to nlscd when apparmor is active
 - I modified the rstudio-server playbook so that now it installs the `apparmor-utilities` package and, when apparmor is...
 - 
  
11:09 PM Incident #7600 (Closed): rstudio server cannot talk to nlscd when apparmor is active
 - On the GARR cloud, where the VMs can run a modern kernel, apparmor is active by default.
rstudio server comes with a... - 
  
08:40 PM Incident #7599: socialnetworking1.d4science.org is not able to contact Cassandra Cluster
 - the cassandra cluster ports are open between the cassandra nodes only (and your desktops), while the rpc and transpor...
 - 
  
07:31 PM Incident #7599: socialnetworking1.d4science.org is not able to contact Cassandra Cluster
 - For sure there are firewall rules which allow only the portal nodes to access it, the access should be granted to th...
 - 
  
07:28 PM Incident #7599 (Closed): socialnetworking1.d4science.org is not able to contact Cassandra Cluster
 - The node socialnetworking1.d4science.org is not able to contact the Cassandra Cluster; could you please check the nod...
 - 
  
10:17 AM Incident #7581 (Closed): Home-Library webapp: tomcat doesn't start
 - 
  
09:48 AM Task #7539 (In Progress): Please produce release notes for gCube 4.3.0
 
Mar 19, 2017
- 
  
11:01 AM Incident #7581 (In Progress): Home-Library webapp: tomcat doesn't start
 - 
  
10:56 AM Incident #7581 (Closed): Home-Library webapp: tomcat doesn't start
 
The Home Library webapp is down because the tomcat seems to be blocked in the deploy phase with the following mess...
Mar 17, 2017
- 
  
07:51 PM Task #7577 (Closed): A new dataminer distribution is needed
 - We just discovered that the home library changed after the upgrade, and the old one referred to the devel infrastruct...
 - 
  
07:51 PM Incident #7571 (Closed): DataMiner portlet caches the DataMiner server
 - 
  
07:40 PM Incident #7571: DataMiner portlet caches the DataMiner server
 - WPS client-library keeps in the user session the url of proxy that DataMiner has recovered from the Service Endpoint....
 - 
  
06:22 PM Incident #7571 (In Progress): DataMiner portlet caches the DataMiner server
 - 
  
04:35 PM Incident #7571 (Closed): DataMiner portlet caches the DataMiner server
 - When a user comes to the portal, until (s)he logs out (s)he will always use the same DataMiner service. 
Multiple pr... - 
  
07:45 PM Incident #7575 (Closed): smartgears 2.1.0-4.3.0-142337 needs a lot of time to deploy and start
 
Starting from the latest smartgears release, the tomcat startup times have increased by order of magnitudes.
To ...- 
  
07:39 PM Incident #7570 (Closed): Files cannot be downloaded from the DataMiner check the computations area
 - Done. The smartgears servers are restarting now.
 - 
  
07:32 PM Incident #7570: Files cannot be downloaded from the DataMiner check the computations area
 - I just updated the GARR dataminer instances. Now the other ones.
 - 
  
07:03 PM Incident #7570: Files cannot be downloaded from the DataMiner check the computations area
 - Where can I get the jar file?
 - 
  
06:37 PM Incident #7570: Files cannot be downloaded from the DataMiner check the computations area
 - Is it possible to update the HL on the DM machine?
 - 
  
06:32 PM Incident #7570 (In Progress): Files cannot be downloaded from the DataMiner check the computations area
 - The files in /Home/gianpaolo.coro/Workspace/DataMiner/ have been saved in the storage with service name "test-home-li...
 - 
  
05:01 PM Incident #7570: Files cannot be downloaded from the DataMiner check the computations area
 - I also have issues from the Garr machines. An HL error occurs:
~~~
org.gcube.common.homelibrary.home.exceptions.I... - 
  
04:58 PM Incident #7570: Files cannot be downloaded from the DataMiner check the computations area
 - I cannot generate the public link of those resources. I guess the issue is there.
 - 
  
04:31 PM Incident #7570 (Closed): Files cannot be downloaded from the DataMiner check the computations area
 - Files inside the Computation inner "Output Data Sets" folder cannot be downloaded. The request simply gets hung.
V... - 
  
07:28 PM Incident #7566 (Closed): Simultaneous file uploads cause concurrency exception
 - Concurrent uploads have to be improved in order to avoid problems during simultaneous file uploads.
This task will b... - 
  
02:44 PM Incident #7566 (Closed): Simultaneous file uploads cause concurrency exception
 - Investigating on errors occurred during simultaneous file uploads performed by Lino and Leonardo,
We have identified... - 
  
07:22 PM Task #7574 (Rejected): HL: improve Concurrent uploads
 - Concurrent uploads have to be improved in order to avoid problems during simultaneous file uploads.
 - 
  
05:21 PM Incident #7559 (Closed): Workspace: NullPointerException while downloading any folder
 - Fix deployed and working.
 - 
  
11:11 AM Incident #7559: Workspace: NullPointerException while downloading any folder
 - The last night build fix has been verified in preproduction, we need to deploy it on production as soon as possible
 - 
  
05:12 PM Task #7569 (In Progress): richiesti privilegi root su dev3.d4science.org
 - Marco, i diritti di root non te li possiamo dare. Se ci dai un elenco delle applicazioni che intendi installare vedia...
 - 
  
05:06 PM Task #7569: richiesti privilegi root su dev3.d4science.org
 - Non capisco perchè questo ticket è aperto di tipo bug. Cambio ticket e progetto perchè entrambi incorretti.
 - 
  
04:07 PM Task #7569 (Rejected): richiesti privilegi root su dev3.d4science.org
 - Buonasera,
accedo con l'utente life al server dev3.d4science.org. Ho necessità di fare prove di carico su questa vm ... - 
  
05:08 PM Task #1210 (Closed): Dispose of wrongly created ENVRI PLUS Vre
 - 
  
03:33 PM Incident #7565 (Closed): Species Discovery portlet filling up server logs with ERROR stack traces
 - At line 47 following:
~~~
2017-03-17 13:21:12,898 ERROR persistence.DaoSession [http-bio-9090-exec-170,createEn... - 
  
02:24 PM Incident #7565 (Closed): Species Discovery portlet filling up server logs with ERROR stack traces
 - the catalina.out of infra-gateway1 is full of this stack traces, ea
ch 5 to 1
~~~
2017-03-17 13:21:12,898 ERROR pe... - 
  
02:26 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - by applying such exclude the token won't be necessary anymore, is that correct?
 - 
  
02:23 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - to it reachable for every scope you must add the exclude tag on th egcube-app.xml file in WEB-INF :
~~~
<exclude ... - 
  
02:21 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - yes
 - 
  
02:04 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - ~~~
<dependency>
<groupId>org.gcube.information-system</groupId>
<artifactId>icproxy</artifactId>
<version>... - 
  
12:46 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - @lucio.lelii@isti.cnr.it this service must be enabled on all the scopes ... is there a way just for this service to n...
 - 
  
12:36 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - forgot to add the the registry node should be registered in the <Scope>/d4science.research-infrastructures.eu</Scope>
 - 
  
02:06 PM Task #6972: Create website for D4Science Developers
 - Temporary site moved to production
https://services.d4science.org/web/d4science-developers - 
  
10:00 AM Incident #7560 (Closed): ETICS Build System Webservice not available
 - We had a fail server-side. I restarted the service and it is running fine now. And yes it also caused nightly build t...
 - 
  
09:01 AM Incident #7560 (Closed): ETICS Build System Webservice not available
 - https://etics.esl.eng.it/etics-gui/ gives 503
also, it might be related, last night nightly build:
org.gcube.4... 
Mar 16, 2017
- 
  
06:56 PM Task #7552 (Closed): request https certificate for registry.d4science.org
 - Let's Encrypt certificate already there.
 - 
  
03:13 PM Task #7552 (Closed): request https certificate for registry.d4science.org
 - 
  
06:51 PM Incident #7559: Workspace: NullPointerException while downloading any folder
 - We analysed the problem and found the cause in the HL item setRead method. @francesco.mangiacrapa@isti.cnr.it release...
 - 
  
06:50 PM Incident #7559 (Closed): Workspace: NullPointerException while downloading any folder
 - ~~~
2017-03-16 17:45:40,834 ERROR server.DownloadFolderWebSocketServer [http-bio-9090-exec-212,zipFolder:116] %java.... - 
  
05:46 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - We also need instructions to automate the ic_proxy installation. I see that was manually deployed both in dev and in ...
 - 
  
05:37 PM Task #7476 (In Progress): Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - I am creating a new host 
registry.d4science.org
we will migrate the services on it as soon as we will have the... - 
  
03:39 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - ok then "registry.d4science.org" is approved.
 - 
  
03:33 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - Yes we have registry-voname and it would be misleading for the infrastructure manager, but it won't be my problem :) ...
 - 
  
03:24 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - Lucio Lelii wrote:
> also registry.d4science.org is misleading.
misleading for a developer knowing the architect... - 
  
03:21 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - I would go for info.d4science.org then @pasquale.pagano@isti.cnr.it
 - 
  
03:20 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - Lucio Lelii wrote:
> also registry.d4science.org is misleading. ICProxy offer only access to the IC and also this na... - 
  
03:17 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - also registry.d4science.org is misleading. ICProxy offer only access to the IC and also this name is already used for...
 - 
  
03:12 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - I'm not sure why info.d4science.org would be misleading but i'm fine with registry.d4science.org
 - 
  
03:09 PM Task #7476: Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - info.d4science.org is misleading. The name should be resourceregistry.d4science.org or simpler registry.d4science.org...
 - 
  
05:25 PM Upgrade #6745 (In Progress): D4Science Root VO upgrade to gCube 4.3
 - 
  
04:30 PM Upgrade #7223 (Completed): SoBigData VO upgrade to gCube 4.3
 - 
  
11:15 AM Upgrade #7223 (In Progress): SoBigData VO upgrade to gCube 4.3
 - 
  
11:14 AM Upgrade #7223 (Planned): SoBigData VO upgrade to gCube 4.3
 - 
  
03:53 PM Incident #7553: Sharing of posts in any VRE does not generate any notification
 - Dear @massimiliano.assante@isti.cnr.it  
no similar issue was reported during the shareupdates testing . Other issue... - 
  
03:35 PM Incident #7553 (Closed): Sharing of posts in any VRE does not generate any notification
 - The issue has been fixed with a patch in production
 - 
  
03:30 PM Incident #7553 (In Progress): Sharing of posts in any VRE does not generate any notification
 - 
  
03:17 PM Incident #7553: Sharing of posts in any VRE does not generate any notification
 - i reproduced the issue in preproduction too, I'm going to fix this then we'll se how is it possible that the function...
 - 
  
03:17 PM Incident #7553 (Closed): Sharing of posts in any VRE does not generate any notification
 - this post:
~~~
Dear all,
to select a week for the upcoming 5th #Tcom event, hosted by #NKUA in #Greece, ple... - 
  
02:44 PM Incident #7486: Issue with shared file public link
 - I'm going to run a script to check if the remote path set on the workspace items is equals to the remote path in the ...
 - 
  
02:18 PM Upgrade #6743 (Completed): Preprod Gateway upgrade to gCube 4.3 (PILLARS)
 - 
  
12:48 PM Upgrade #7221 (Completed): SmartArea VO upgrade to gCube 4.3
 - 
  
11:45 AM Upgrade #7221 (In Progress): SmartArea VO upgrade to gCube 4.3
 - 
  
11:45 AM Upgrade #7221 (Planned): SmartArea VO upgrade to gCube 4.3
 - 
  
12:32 PM Upgrade #7220 (Completed): Edison VO upgrade to gCube 4.3
 - 
  
11:45 AM Upgrade #7220 (In Progress): Edison VO upgrade to gCube 4.3
 - 
  
11:44 AM Upgrade #7220 (Planned): Edison VO upgrade to gCube 4.3
 - 
  
12:18 PM Upgrade #6746 (Completed): D4Science Gateways upgrade to gCube 4.3
 - 
  
10:30 AM Upgrade #6746 (In Progress): D4Science Gateways upgrade to gCube 4.3
 - 
  
10:23 AM Upgrade #6746 (Planned): D4Science Gateways upgrade to gCube 4.3
 - 
  
11:44 AM Upgrade #7218 (In Progress): FARM VO upgrade to gCube 4.3
 - 
  
11:44 AM Upgrade #7218 (Planned): FARM VO upgrade to gCube 4.3
 - 
  
10:27 AM Upgrade #7219 (Planned): gCubeApps VO upgrade to gCube 4.3
 - 
  
10:24 AM Upgrade #6742 (Completed): Preprod Gateway upgrade to gCube 4.3 (ENABLING)
 - 
  
09:53 AM Upgrade #7222 (In Progress): D4Research VO upgrade to gCube 4.3
 
Mar 15, 2017
- 
  
07:20 PM Task #7539 (Closed): Please produce release notes for gCube 4.3.0
 - Dear Nikolas, 
as usual release notes for gCube 4.3.0 should be produced. Unfortunately i Just realised a ticket was... - 
  
05:51 PM Task #7340: Dismiss cotrix.d4science.org
 - We have a backup, just in case...
 - 
  
05:44 PM Task #7340 (Closed): Dismiss cotrix.d4science.org
 - Removed the VM and the DNS entry.
 - 
  
04:43 PM Task #5422: develop a proxy service to be used for access http external pages from the portal domain
 - Dear @francesco.mangiacrapa@isti.cnr.it, at the TCOM we agreed to consider lists of accessible domains (not full endp...
 - 
  
08:18 AM Task #5818 (Closed): Identify log-jams in use-case source code
 - Explored several examples of stock assessment code to identify specific log-jams (i.e., slow code, poor optimization ...
 
Mar 14, 2017
- 
  
05:15 PM Incident #7486: Issue with shared file public link
 - Sorry Valentina, which was the issue? How can we avoid it in the future? What is worrying me is that this can happen ...
 - 
  
04:59 PM Incident #7486 (Closed): Issue with shared file public link
 - The issue has been fixed. Now the public link is available.
 - 
  
04:57 PM Incident #7486 (In Progress): Issue with shared file public link
 - 
  
01:10 PM Incident #7486 (Closed): Issue with shared file public link
 - I have issues at obtaining the public link of a file contained in the DRuMFISH shared folders. Please see the attache...
 - 
  
03:24 PM Task #2174: Dataminer and Statistical Manager packages
 - install.packages("mefa4")
 - 
  
11:08 AM Task #2174: Dataminer and Statistical Manager packages
 - install.packages("doMC")
 - 
  
01:06 PM Incident #7474 (Closed): Saving on the WS does not have effect for a SoBigData user
 - The user declares the issue is now solved. Thanks.
 - 
  
09:55 AM Task #7484 (Closed): Please provision node19.d4science.org
 - The machine need smart-executor, php and should be available on /gcube/devsec and /gcube/devsec/devVRE.
In smart-e... 
Mar 13, 2017
- 
  
05:28 PM Task #7481 (Closed): request https certificate for openaire-connect.d4science.org
 - DNS and letsencrypt configuration are OK. The certificate will be emitted in the next few days, we reached the week l...
 - 
  
05:07 PM Task #7481 (In Progress): request https certificate for openaire-connect.d4science.org
 - 
  
04:27 PM Task #7481 (Closed): request https certificate for openaire-connect.d4science.org
 - openaire-connect.d4science.org will be another virtual host in the infra gateway d4science
Also the upgrade of HA ... - 
  
05:04 PM Incident #7474: Saving on the WS does not have effect for a SoBigData user
 - No it is not possible, but I will check.
 - 
  
04:57 PM Incident #7474: Saving on the WS does not have effect for a SoBigData user
 - The file has been updated more times 3 days ago:
[[ user:daniele.regoli, date:2017-03-10 10:18:38 ] [UPDATE]] --> ... - 
  
10:15 AM Incident #7474 (In Progress): Saving on the WS does not have effect for a SoBigData user
 - 
  
04:29 PM Task #6751 (In Progress): Cater for OpenAIRE-Connect Gateway
 - 
  
02:08 PM Task #7379 (Closed): Create new VM for hosting SocialNetworking and gcube-oauth services
 - 
  
12:14 PM Task #7476 (Closed): Change hostname of IC proxy service from node79 to "registry.d4science.org" and move it over https
 - As an action agreed in the last TCom [1] The address of the IC proxy should be more "user friendly" -> "registry.d4sc...
 
Mar 10, 2017
- 
  
06:47 PM Incident #7472: smartgears huge logs - disk full
 - Thanks Kostas. About the dev node (dl12) have you checked if there is the last smartgears distribution? if not, you s...
 - 
  
06:31 PM Incident #7472 (Closed): smartgears huge logs - disk full
 - Tommaso solved the firewall issue, Alessandro informed me about the file and parameter for changing the logging manua...
 - 
  
06:10 PM Incident #7472: smartgears huge logs - disk full
 - @k.kakaletris@cite.gr I think you could set the root level to error to avoid this issue. 
Anyway, in the next releas... - 
  
06:01 PM Incident #7472: smartgears huge logs - disk full
 - I checked and now there are no more connections errors into dl28. ..
 - 
  
05:06 PM Incident #7472: smartgears huge logs - disk full
 
About 88.197.53.12 I cannot understand the reason but probably this should be a different ticket and for developmen...- 
  
04:45 PM Incident #7472: smartgears huge logs - disk full
 - since 15:10 today the entire network 88.197.53.0/24 is allowed to access the couchbase dev cluster
After that time... - 
  
04:43 PM Incident #7472: smartgears huge logs - disk full
 - @alessandro.pieve@isti.cnr.it can you please add me on skype (kkakas@yahoo.gr) to check your problem to connect to dl...
 - 
  
04:16 PM Incident #7472: smartgears huge logs - disk full
 
I can not connect to dl28.di.uoa.gr
- 
  
04:10 PM Incident #7472: smartgears huge logs - disk full
 - Added key on gcube@dl28.di.uoa.gr 
dl27.di.uoa.gr and dl28.di.uoa.gr, that were the ones that totally crashed have... - 
  
03:41 PM Incident #7472: smartgears huge logs - disk full
 
you can take my key from https://manage.research-infrastructures.eu/- 
  
03:30 PM Incident #7472: smartgears huge logs - disk full
 - I just opened the firewall, now I can see connections from:
88.197.53.12
88.197.53.15
88.197.53.20
16265 conn... - 
  
03:15 PM Incident #7472: smartgears huge logs - disk full
 - VMs : dl20.di.uoa.gr, dl27.di.uoa.gr, dl28.di.uoa.gr
The checker should please forward me his/her key in order to ... - 
  
03:03 PM Incident #7472: smartgears huge logs - disk full
 - @tommaso.piccioli@isti.cnr.it You can open the ports to communicate with Couchbase? Thanks
 - 
  
02:12 PM Incident #7472 (In Progress): smartgears huge logs - disk full
 - On wich VMs is the problem ?
 - 
  
01:07 PM Incident #7472 (Closed): smartgears huge logs - disk full
 - We encountered problems with full disks in 3 VMs in the prepoduction. The problem was the logs of smartgears that wer...
 - 
  
03:22 PM Incident #7474 (Closed): Saving on the WS does not have effect for a SoBigData user
 - User Daniele Regoli has reported that his saving of scripts on the Workspace are not having effect. 
Is it possibl... - 
  
10:45 AM VM Creation #7466 (Closed): Please Create 2 VM to install SmartExecutor for SoBigData
 - I need a SmartExecutor installation in SoBigData context.
On such SmartExecutors I have to install two different plu... - 
  
10:42 AM VM Creation #7465 (Closed): Please Create a VM to install SmartExecutor for SmartArea
 - I need a SmartExecutor installation in SmartArea context.
On such a Smart Executor I have to install a plugin for Me... 
Mar 09, 2017
- 
  
06:56 PM Task #7457 (Feedback): Create new VM for hosting quota service
 - tomcat/SmartGears running
 - 
  
06:55 PM Task #7457 (In Progress): Create new VM for hosting quota service
 - quota-d4s.d4science.org running
 - 
  
03:36 PM Task #7457: Create new VM for hosting quota service
 - I've already prepared the ansible playbook for preproduction environment
 - 
  
03:33 PM Task #7457 (Closed): Create new VM for hosting quota service
 - The new VM should have the same feature of 
quota-d-d4s.d4science.org
 - 
  
06:27 PM Task #7456 (Feedback): Create new Vm for hosting VREModeler service in D4Research VO
 - 
  
06:25 PM Task #7456 (In Progress): Create new Vm for hosting VREModeler service in D4Research VO
 - vremodeler-d4research.d4science.org running
 - 
  
02:52 PM Task #7456 (Closed): Create new Vm for hosting VREModeler service in D4Research VO
 - The new VM should have the following features:
* 4 VCPU
* 4 GB RAM
* 10 GB HD
* java7
* curl
This VM will h... - 
  
06:18 PM Upgrade #6745 (Planned): D4Science Root VO upgrade to gCube 4.3
 - 
  
06:11 PM Upgrade #7222 (Planned): D4Research VO upgrade to gCube 4.3
 - 
  
06:10 PM Upgrade #7222: D4Research VO upgrade to gCube 4.3
 - **Hosting Nodes**
*GHN to upgrade*
* **(CNR) DONE** collector-d4research.d4science.org:8000
* **(CNR) DONE**... - 
  
05:58 PM Task #6972: Create website for D4Science Developers
 - At the 4th TCom in copenhagen we agreed that we should complete this website by the end of March. The available Rest ...
 - 
  
05:45 PM Task #7446 (Closed): Recreate node17.d4science.org machine with ubuntu 14.04
 - 
  
11:58 AM Task #7446: Recreate node17.d4science.org machine with ubuntu 14.04
 - @tommaso.piccioli@isti.cnr.it Can you provide me root access?
 - 
  
11:05 AM Task #7446 (In Progress): Recreate node17.d4science.org machine with ubuntu 14.04
 - Failure downloading http://maven.research-infrastructures.eu/nexus/content/repositories/gcube-snapshots/org/gcube/dis...
 - 
  
03:22 PM Upgrade #6739: D4Science Infrastructure Upgrade to gCube 4.3
 - due to changes in a related task
 - 
  
03:21 PM Upgrade #7218: FARM VO upgrade to gCube 4.3
 - **Hosting Nodes**
*GHN to upgrade*
* **(CNR) DONE** node24.p.d4science.research-infrastructures.eu:8002
* **(C... - 
  
03:08 PM Upgrade #7221: SmartArea VO upgrade to gCube 4.3
 - **Hosting Nodes**
*GHN to upgrade*
* **(CNR) DONE** collector-sa-d4s.smart-applications.area.pi.cnr.it:9000
* ... - 
  
03:00 PM Upgrade #7223: SoBigData VO upgrade to gCube 4.3
 - **Hosting Nodes**
*GHN to upgrade*
* **(CNR) DONE** collector-sbd.d4science.org:9000
* **(CNR) DONE** collecto... - 
  
02:42 PM Upgrade #7220: Edison VO upgrade to gCube 4.3
 - **Hosting Nodes**
*GHN to upgrade*
* **(CNR) DONE** collector-edison.d4science.org:8000
* **(CNR) DONE** colle... - 
  
02:40 PM Upgrade #7224: OpenAIRE VO upgrade to gCube 4.3
 - **Hosting Nodes**
*GHN to upgrade*
* **(CNR) DONE** collector-openaire.d4science.org:9000
* **(CNR) DONE** col... - 
  
02:36 PM Upgrade #6743 (In Progress): Preprod Gateway upgrade to gCube 4.3 (PILLARS)
 - 
  
02:35 PM Upgrade #6743 (Planned): Preprod Gateway upgrade to gCube 4.3 (PILLARS)
 - 
  
02:30 PM Upgrade #6741 (Completed): /gcube/preprod upgrade to gCube 4.3.0 (PILLARS)
 - 
  
02:29 PM Upgrade #6741 (In Progress): /gcube/preprod upgrade to gCube 4.3.0 (PILLARS)
 - 
  
02:29 PM Upgrade #6741 (Planned): /gcube/preprod upgrade to gCube 4.3.0 (PILLARS)
 - 
  
02:29 PM VRE #7452 (Available): Deploy H2020 green.eu
 - 
  
12:27 PM VRE #7452 (In Progress): Deploy H2020 green.eu
 - 
  
10:51 AM VRE #7452 (Planned): Deploy H2020 green.eu
 - 
  
10:47 AM VRE #7452 (Released): Deploy H2020 green.eu
 - This VRE is conceived to support the EU project 
http://cordis.europa.eu/project/rcn/193867_en.html
The facilit... - 
  
02:29 PM Upgrade #6740 (Completed): /gcube/preprod upgrade to gCube 4.3.0 (ENABLING)
 - 
  
12:34 PM Task #7454 (Closed): Dismiss old authorization service (auth-pre)
 - The following VM should be dismissed:
~~~
auth-pre.d4science.org
~~~ - 
  
11:13 AM Task #7445 (Closed): Recreate node19.d4science.org machine with ubuntu 14.04
 - Done
 - 
  
10:56 AM Task #7447 (Closed): Recreate node6.d4science.org machine with ubuntu 14.04
 - Done
 - 
  
10:15 AM Task #7448 (Closed): install Smartegears in sharelatex.d4science.org
 - 
  
10:14 AM Task #7448: install Smartegears in sharelatex.d4science.org
 - smartgears has been installed and the proper nginx redirections are in place on both http and https (no http -> https...
 - 
  
09:42 AM Task #7448 (In Progress): install Smartegears in sharelatex.d4science.org
 - Do we have a list of scopes yet?
 - 
  
09:25 AM Task #6312: Java 8 unexpected behaviours should be communicated by the gCube VRE Social Facility
 - The description of the issues and their solutions can be found in the following wiki page: https://wiki.gcube-system....
 
Mar 08, 2017
- 
  
07:01 PM Task #7442: Recreate node22.d4science.org machine with ubuntu 14.04
 - Thank you! now it works
 - 
  
06:24 PM Task #7442 (Closed): Recreate node22.d4science.org machine with ubuntu 14.04
 - Done, if you need it, you can find the old gcube home in /home/gcube/OLD/gcube
 - 
  
03:23 PM Task #7442 (In Progress): Recreate node22.d4science.org machine with ubuntu 14.04
 - 
  
03:00 PM Task #7442 (Closed): Recreate node22.d4science.org machine with ubuntu 14.04
 - Please see the related ticket for the reasons behind this request. We need the node to run SmartGears/SmartExecutor a...
 - 
  
06:10 PM Task #7448 (Closed): install Smartegears in sharelatex.d4science.org
 - also configure ngix to access directly to the tomcat instance with the path /sharelatex-connector
 - 
  
04:26 PM Task #7445 (Paused): Recreate node19.d4science.org machine with ubuntu 14.04
 - 
  
04:16 PM Task #7445 (Closed): Recreate node19.d4science.org machine with ubuntu 14.04
 - Please see the related ticket for the reasons behind this request. We need the node to run SmartGears/SmartExecutor a...
 - 
  
04:25 PM Task #7446 (Paused): Recreate node17.d4science.org machine with ubuntu 14.04
 - 
  
04:20 PM Task #7446 (Closed): Recreate node17.d4science.org machine with ubuntu 14.04
 - Please see the related ticket for the reasons behind this request. We need the node to run SmartGears/SmartExecutor a...
 - 
  
04:24 PM Task #7447 (Paused): Recreate node6.d4science.org machine with ubuntu 14.04
 - 
  
04:23 PM Task #7447 (Closed): Recreate node6.d4science.org machine with ubuntu 14.04
 - Please see the related ticket for the reasons behind this request. We need the node to run SmartGears/SmartExecutor a...
 - 
  
02:58 PM Task #7379 (Feedback): Create new VM for hosting SocialNetworking and gcube-oauth services
 - Ops, I forgot about the other task. Now I added all the listed scopes.
 - 
  
02:34 PM Task #7379: Create new VM for hosting SocialNetworking and gcube-oauth services
 - Thank you Andrea. As far as the list of scopes, I think it will need to run on every scope
 - 
  
02:23 PM Task #7379: Create new VM for hosting SocialNetworking and gcube-oauth services
 - The provisioning is running. 
The scopes list is still missing, the only active one will be `/d4science.research-inf... - 
  
02:15 PM Task #6306: Migrate development infrastructure nodes to Java 8
 - Luca Frosini wrote:
> Me and @costantino.perciante@isti.cnr.it experienced the javaassit issue on a smart-executor n... - 
  
12:40 PM Task #6306: Migrate development infrastructure nodes to Java 8
 - Me and @costantino.perciante@isti.cnr.it experienced the javaassit issue on a smart-executor node (node22.d4science.o...
 - 
  
11:28 AM Task #2174: Dataminer and Statistical Manager packages
 - install.packages("rstan")
 
Mar 07, 2017
- 
  
07:29 PM Task #7379: Create new VM for hosting SocialNetworking and gcube-oauth services
 - here you can find the war urls (from staging)
http://maven.research-infrastructures.eu/nexus/content/repositories/... - 
  
12:58 PM Task #7434 (Closed): Activate backups for the postgresql dev service
 - Same modality of the other postgresql servers. The DB data and the local backups are under /data
 - 
  
12:54 PM Task #7433 (Closed): Activate backups for the postgresql production server
 - Same modalities of the other ones. The DB data and local backups are under /data
 - 
  
12:51 PM Task #7427 (Closed): Add a general purpose postgresql server to collect the production databases
 - 
  
12:46 PM Task #7427 (Feedback): Add a general purpose postgresql server to collect the production databases
 - The VM is ready. We should migrate there all the postgres 9.x db instances used in production but the portal ones
... - 
  
10:02 AM Task #7427 (In Progress): Add a general purpose postgresql server to collect the production databases
 - Address and IP: postgresql-srv.d4science.org 146.48.123.31
 - 
  
12:50 PM Task #7426 (Feedback): Add a general purpose postgresql server to collect the dev and preprod databases
 - The VM is ready. We should migrate there all the postgres 9.x db instances used in dev and preproduction but the port...
 - 
  
10:01 AM Task #7426 (In Progress): Add a general purpose postgresql server to collect the dev and preprod databases
 - hostname and IP address: postgresql-srv-dev.d4science.org 146.48.123.24
 
Mar 06, 2017
- 
  
06:41 PM Task #7427 (Closed): Add a general purpose postgresql server to collect the production databases
 - With the postgis extensions installed.
 - 
  
06:14 PM Task #7426 (Closed): Add a general purpose postgresql server to collect the dev and preprod databases
 - With the postgis extensions installed.
 
Mar 03, 2017
- 
  
06:57 PM Incident #7409 (Closed): Workspace VRE folders can be copied into other VRE Folders
 - The duplicate folder "AnalyticsLab" has been removed. The bug has been fixed and it will be released in gCube 4.3.
 - 
  
05:29 PM Incident #7409 (In Progress): Workspace VRE folders can be copied into other VRE Folders
 - 
  
05:12 PM Incident #7409 (Closed): Workspace VRE folders can be copied into other VRE Folders
 - See attached screenshot, this should be avoided also by the Workspace interface
 - 
  
06:15 PM Task #7379: Create new VM for hosting SocialNetworking and gcube-oauth services
 - Can you provide directions to install and configure the two services so that we can automate that part?
 - 
  
05:59 PM Task #7379: Create new VM for hosting SocialNetworking and gcube-oauth services
 - Thank you Andrea, yes it is /social-networking-library-ws/ for the social-networking-library-ws and /gcube-oauth/ for...
 - 
  
05:22 PM Task #7379: Create new VM for hosting SocialNetworking and gcube-oauth services
 - I also have a haproxy configuration almost ready. I only need to know a url path to use as a functionality check. Is ...
 - 
  
01:22 PM Task #7379: Create new VM for hosting SocialNetworking and gcube-oauth services
 - We will add socialnetworking.d4science.org to the haproxy frontend, with the running VM as the sole backend. So if a ...
 - 
  
02:44 PM Task #7380 (Closed): Provide the list of all scopes currently available in production environment
 - The list in attachment is extracted from HomeLibrary gCoreEndpoint
 
Mar 02, 2017
- 
  
06:04 PM Task #7379: Create new VM for hosting SocialNetworking and gcube-oauth services
 - The playbook is almost ready. The missing parts are the scopes list and the gcube-oauth role.
The VM is up, ready ... - 
  
05:41 PM Task #7379 (In Progress): Create new VM for hosting SocialNetworking and gcube-oauth services
 - The IP address: 146.48.123.21
 - 
  
05:40 PM Task #7379: Create new VM for hosting SocialNetworking and gcube-oauth services
 - There is no gcube-oauth role yet, is it correct?
 - 
  
03:48 PM Task #7379: Create new VM for hosting SocialNetworking and gcube-oauth services
 - I suggest to call this host as: 
~~~
socialnetworking-p-d4s.d4science.org
~~~ - 
  
03:47 PM Task #7379 (Closed): Create new VM for hosting SocialNetworking and gcube-oauth services
 - The new VM should have the following capabilities :
* 2 vCPU
* 4 GB of RAM.
* the latest smartgears-distribution... - 
  
03:49 PM Task #7380 (Closed): Provide the list of all scopes currently available in production environment
 - 
  
12:26 PM Task #7361: Increase Redmine issue export limit
 - thanks. It works fine
 - 
  
12:06 PM Task #7361 (Closed): Increase Redmine issue export limit
 - done. Let me know if you need to modify something else.
 - 
  
12:05 PM Task #7361 (In Progress): Increase Redmine issue export limit
 - 
  
11:01 AM Task #7361: Increase Redmine issue export limit
 - I do not know what are the options, but a reasonable value could be >= 2000 if possible
 - 
  
10:54 AM Task #7361 (Closed): Increase Redmine issue export limit
 - Redmine has a limit when exporting issus in CSV. It is set to 500 by default.
We are using the export in CSV to ge... 
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