Activity

From Oct 05, 2017 to Nov 03, 2017

Nov 03, 2017

07:27 PM Task #10205 (Closed): Please add a reverse proxy in front of Studio (orientdb web ui): Andrea Dell'Amico
07:26 PM Task #10205: Please add a reverse proxy in front of Studio (orientdb web ui): I used https://orientdb.parthenos.d4science.org/studio/index.html and yes, all / must be exposed.
Andrea Dell'Amico
06:55 PM Task #10205 (In Progress): Please add a reverse proxy in front of Studio (orientdb web ui): Hm. It does not work, it seems that we need to redirect the whole /. But we must change the hostname.
Andrea Dell'Amico
06:44 PM Task #10205 (Closed): Please add a reverse proxy in front of Studio (orientdb web ui): Done. https://parthenos.d4science.org/studio/index.html
Andrea Dell'Amico
05:46 PM Task #10205: Please add a reverse proxy in front of Studio (orientdb web ui): Ok for me, I don't have any preferences. Luca Frosini
05:36 PM Task #10205: Please add a reverse proxy in front of Studio (orientdb web ui): About what we was discussing earlier: isn't it better if we enable a haproxy backend? parthenos.d4science.org/orientdb? Andrea Dell'Amico
05:16 PM Task #10205 (Closed): Please add a reverse proxy in front of Studio (orientdb web ui): Studio run on port 2480 on http. We should add a reverse proxy in front of the instance providing https capabilities.... Luca Frosini
07:05 PM VM Creation #10208 (Closed): A VM to host the PAIM static web applications: Give write access to Emmanuel Blondel Andrea Dell'Amico
06:52 PM Support #10206: Error calling WorkspaceFolder.exists function: This code works for me
~~~
// you have already set token and context...
Workspace ws = HomeLib... Costantino Perciante
06:37 PM Support #10206: Error calling WorkspaceFolder.exists function: Please, @costantino.perciante@isti.cnr.it could you check this issue? Roberto Cirillo
05:31 PM Support #10206 (Closed): Error calling WorkspaceFolder.exists function: I get the following exception when I call the WorkspaceFolder.exists function.
17:06:14.595 [catalina-exec-10] DEB... Salvatore Minutoli
06:31 PM Task #5447: Provide maintainable solution for hosting static web-apps + SFTP access for easy maintenance: To be more specific, I'm going to create a new VM where you can upload the app files. The app will be reachable by th... Andrea Dell'Amico
06:15 PM Task #5447: Provide maintainable solution for hosting static web-apps + SFTP access for easy maintenance: Hi @emmanuel.blondel@fao.org, the automatic deployment on access.d4science is intented to serve what you described as... Pasquale Pagano
04:52 PM Task #5447: Provide maintainable solution for hosting static web-apps + SFTP access for easy maintenance: here my two cents on the overall context:
There are 2 main viewpoints to consider behind using (or not) this web-app... Emmanuel Blondel
03:51 PM Task #5447: Provide maintainable solution for hosting static web-apps + SFTP access for easy maintenance: @emmanuel.blondel@fao.org I can give you sftp access in the same way I did for the geoservers. I'm not able to restri... Andrea Dell'Amico
11:36 AM Task #5447: Provide maintainable solution for hosting static web-apps + SFTP access for easy maintenance: Sorry, I did not give explanation because I hoped to be able to discuss this with you in person. Gianpaolo Coro
10:17 AM Task #5447: Provide maintainable solution for hosting static web-apps + SFTP access for easy maintenance: @gianpaolo.coro@isti.cnr.it you passed this task to us but without any background it's hard to understand what's need... Andrea Dell'Amico
03:48 PM Incident #10203: Something wrong in communication between EDISON Portal production instance and MongoDB Production: I can confirm that the authorization service is configured to allow requests from the edison portal.
The failures se... Andrea Dell'Amico
03:39 PM Incident #10203 (Closed): Something wrong in communication between EDISON Portal production instance and MongoDB Production: I close the ticket, let's wait if it happens again. Massimiliano Assante
03:36 PM Incident #10203: Something wrong in communication between EDISON Portal production instance and MongoDB Production: I just checked the authorization service and everything is working fine. Lucio Lelii
03:29 PM Incident #10203: Something wrong in communication between EDISON Portal production instance and MongoDB Production: @lucio.lelii@isti.cnr.it can you look at the exception and tell us what could have happened? It seems it could be rel... Massimiliano Assante
03:24 PM Incident #10203: Something wrong in communication between EDISON Portal production instance and MongoDB Production: I can only confirm that all the mongo servers are accessible from the EDISON portal:
~~~
$ for n in $( seq 1 5 ) ... Andrea Dell'Amico
03:14 PM Incident #10203: Something wrong in communication between EDISON Portal production instance and MongoDB Production: Weird, the exception disappeared now, I cannot reproduce Massimiliano Assante
03:07 PM Incident #10203: Something wrong in communication between EDISON Portal production instance and MongoDB Production: the EDISON Portal production instance has an IP address 194.149.136.227 Massimiliano Assante
03:06 PM Incident #10203 (Closed): Something wrong in communication between EDISON Portal production instance and MongoDB Production: See the exception below (java.net.ConnectException: Connection refused (Connection refused)}), unclear if related to... Massimiliano Assante
02:59 PM Support #10194 (Closed): Error calling JCRHomeManager.getHome: Salvatore Minutoli
09:04 AM Support #10194 (Feedback): Error calling JCRHomeManager.getHome: @salvatore.minutoli@iit.cnr.it I noticed that yesterday you updated one of the smart-executor plugin. If the issue is... Luca Frosini
02:58 PM Support #10198 (Closed): Update node19.d4science.org with new TwMonCrawler version.: Salvatore Minutoli
09:56 AM Support #10198 (Feedback): Update node19.d4science.org with new TwMonCrawler version.: The plugins have been upgraded. if it works fine, please, close the ticket Roberto Cirillo
09:45 AM Support #10198 (In Progress): Update node19.d4science.org with new TwMonCrawler version.: Roberto Cirillo
12:57 PM Support #10148 (Closed): Cannot stop TwitterMonitor crawlers: Salvatore Minutoli
09:06 AM Support #10148: Cannot stop TwitterMonitor crawlers: @salvatore.minutoli@iit.cnr.it please close the ticket if the issue is solved. Luca Frosini
12:47 PM Task #10200 (Closed): please authorize EDISON Portal production instance on ldap-liferay.d4science.org: Done. Andrea Dell'Amico
12:44 PM Task #10200 (Closed): please authorize EDISON Portal production instance on ldap-liferay.d4science.org: the EDISON Portal production instance has an IP address 194.149.136.227 Massimiliano Assante

Nov 02, 2017

10:51 PM Incident #10196 (Closed): garr: problem to connect to several garr vm: All the rstudio servers are available again, and you can find them on nagios.
Andrea Dell'Amico
07:13 PM Incident #10196: garr: problem to connect to several garr vm: The rstudio instance remains stuck even after a forced reboot. I opened a ticket to the GARR cloud support.
Andrea Dell'Amico
06:35 PM Incident #10196: garr: problem to connect to several garr vm: Your're correct, I only checked the dataminer instances.
The rstudio ones are not on nagios (they were supposed to h... Andrea Dell'Amico
06:23 PM Incident #10196 (In Progress): garr: problem to connect to several garr vm: The instances in the description were rstudio instances and not dataminer instances.
I've checked right now ip-90... Roberto Cirillo
06:14 PM Incident #10196 (Closed): garr: problem to connect to several garr vm: They are all back online. Andrea Dell'Amico
05:46 PM Incident #10196: garr: problem to connect to several garr vm: That some dataminer instances are unavailable you can see it from nagios. I tried to restart them a couple of hours a... Andrea Dell'Amico
05:30 PM Incident #10196 (Closed): garr: problem to connect to several garr vm: I've tried to access to the following garr vms without success:
~~~
rstudio instance: ip-90-147-166-170.ct1.garrs... Roberto Cirillo
06:32 PM Support #10198: Update node19.d4science.org with new TwMonCrawler version.: @roberto.cirillo@isti.cnr.it can you do it? Andrea Dell'Amico
06:26 PM Support #10198 (Closed): Update node19.d4science.org with new TwMonCrawler version.: I updated the TwMonCrawler (http://data.d4science.org/dW5HSG92U3NEYnBXNWJBdXQ0YnRKc25nem9PMUE0aGRHbWJQNStIS0N6Yz0) to... Salvatore Minutoli
06:14 PM Task #10197 (Closed): Nagios monitoring: rstudio3 down: Added. The other ones were monitored already.
Andrea Dell'Amico
05:49 PM Task #10197 (Closed): Nagios monitoring: rstudio3 down: I've manually restarted the container I guess this VM hasn't a nagios check.
Please could you add it if it is not pr... Roberto Cirillo
06:13 PM Support #10194 (In Progress): Error calling JCRHomeManager.getHome: Luca Frosini
06:12 PM Support #10194: Error calling JCRHomeManager.getHome: @salvatore.minutoli@iit.cnr.it you can do it but you don't need to do it. You (should) just need to force dependencie... Luca Frosini
06:09 PM Support #10194: Error calling JCRHomeManager.getHome: It's a question for @lucio.lelii@isti.cnr.it too :) Andrea Dell'Amico
06:06 PM Support #10194: Error calling JCRHomeManager.getHome: Is it ok if I change the pom.xml in the following way?
` <dependency>
<groupId>org.gcube.common</groupId>
... Salvatore Minutoli
05:43 PM Support #10194: Error calling JCRHomeManager.getHome: Ah, I just recognized the error: you should force the update of the home library dependencies (the WorkspaceInternalL... Costantino Perciante
05:40 PM Support #10194: Error calling JCRHomeManager.getHome: Hi Salvatore,
I don't know why you are facing that error. However, the right code to get your home is this one:
... Costantino Perciante
05:27 PM Support #10194: Error calling JCRHomeManager.getHome: The scope for the Home library dependecies is not specified.
` <dependency>
<groupId>org.gcube.common</groupId>... Salvatore Minutoli
05:11 PM Support #10194 (Feedback): Error calling JCRHomeManager.getHome: Luca Frosini
05:10 PM Support #10194: Error calling JCRHomeManager.getHome: @salvatore.minutoli@iit.cnr.it can you verify the the scope of the dependencies. I suppose that is provided and is no... Luca Frosini
04:34 PM Support #10194 (Closed): Error calling JCRHomeManager.getHome: I am running a plugin TwCrawler as part of the TwitterMonitor application.
The plugin is running on node19.d4science... Salvatore Minutoli
04:38 PM Support #10148: Cannot stop TwitterMonitor crawlers: In the development machine the stop function works correctly.
Please wait before switching to Production since I g... Salvatore Minutoli
03:35 PM VRE #10151: PerformFish VRE: I don't know the expected load generated by the computations but, if otherwise specified, please consider to use data... Pasquale Pagano
03:32 PM VRE #10151: PerformFish VRE: please @gianpaolo.coro@isti.cnr.it or @pasquale.pagano@isti.cnr.it could you suggest a dataminer cluster for this VR... Roberto Cirillo
12:37 PM VRE #10151: PerformFish VRE: The PerformFish VRE is deployed under D4Research @roberto.cirillo@isti.cnr.it
they need DataMiner and Species vie... Massimiliano Assante
12:35 PM VRE #10151: PerformFish VRE: I know, I'm reassigning the ticket to Roberto Massimiliano Assante
12:18 PM VRE #10151: PerformFish VRE: Thanks for the VRE, but currently none of the applications work. Gianpaolo Coro
11:58 AM VRE #10151 (Available): PerformFish VRE: Vre available at https://services.d4science.org/group/performfish
the Dataminer is missing, @roberto.cirillo@isti.... Massimiliano Assante
11:42 AM VRE #10151 (In Progress): PerformFish VRE: Massimiliano Assante
11:37 AM VRE #10151 (Planned): PerformFish VRE: Massimiliano Assante
02:18 PM Task #10102 (Closed): Nagios monitorning, MongoDB: increase database size threshold: I just set the warning threshold at 600000 and the critical one at 800000.
All the mongo servers run the same che... Andrea Dell'Amico
02:15 PM Support #10175 (Closed): DataMiner not working in RPrototypingLab: About the logs problem in the service I have just added an appender for the old AnalisysLogger, now all the computati... Lucio Lelii
11:12 AM Support #10175: DataMiner not working in RPrototypingLab: After rebooting the Workspace service the process has begun to work again. The logs issue should be investigated anyw... Gianpaolo Coro
01:01 PM VM Creation #10060: TextCrowd DataMiner - create a new DataMiner instance for TextCrowd: It's configured for the production environment right now and it was updated two days ago like all the other instances... Andrea Dell'Amico
12:56 PM VM Creation #10060 (In Progress): TextCrowd DataMiner - create a new DataMiner instance for TextCrowd: Can we use the instance with the private IP address? The tests were successful.
Andrea Dell'Amico
12:16 PM Task #10177 (Closed): Install the CMSY-FAST algorithm in the StockAssessment VRE: It works, thanks! Gianpaolo Coro
11:35 AM Task #10177 (Feedback): Install the CMSY-FAST algorithm in the StockAssessment VRE: Giancarlo Panichi
11:34 AM Task #10177 (In Progress): Install the CMSY-FAST algorithm in the StockAssessment VRE: The algorithm is available in StockAssessment VRE Giancarlo Panichi
12:21 AM Task #10177 (Closed): Install the CMSY-FAST algorithm in the StockAssessment VRE: The CMSY 2 FAST process should be installed in the StockAssessment VRE, i.e. in the cloud1.d4science.org cluster
... Gianpaolo Coro
11:53 AM Incident #10176 (Closed): SAI is not working in the RPrototypingLab: So I am going to close the incident since it has been solved. If there is an issue with the workspace locking system,... Pasquale Pagano
11:43 AM Incident #10176: SAI is not working in the RPrototypingLab: Most problems are due to locks on the workspace. After restarting the workspace service seems to have returned all to... Giancarlo Panichi
11:29 AM Incident #10176: SAI is not working in the RPrototypingLab: This incident is not clear. SAI is not working in RPrototypingLab for all users and all algorithms as the title sugge... Pasquale Pagano
12:27 AM Incident #10176: SAI is not working in the RPrototypingLab: In particular the issue is due to the fact that my folder
Workspace > SAI Support > SAI_WEBTG_V2 > Target
is "... Gianpaolo Coro
11:34 AM Task #10187 (Closed): Enhance SAI: Here are some key enhancement that would improve the usability and the quality of the system:
- avoid users to put... Gianpaolo Coro
10:01 AM Task #10058: TextCrowd - the new prototyping environment: due to changes in a related task Roberto Cirillo
09:59 AM VM Creation #10062 (Rejected): TextCrowd DMPoolManager - create a new VM for DMPoolManager in TextCrowd: This VM is not needed. TextCrowd VRE should need only a new dataminer instance. The dm-pool-manager instance and the ... Roberto Cirillo
09:58 AM VM Creation #10061 (Rejected): TextCrowd DMGhost - create a new dataminer-textcrowd-ghost VM: This VM is not needed. TextCrowd VRE should need only a new dataminer instance. The dm-pool-manager instance and the ... Roberto Cirillo

Nov 01, 2017

02:53 PM Incident #10176 (Closed): SAI is not working in the RPrototypingLab: Publication requests get stuck forever. I think this is related to #10175 and some support service of DM is not working. Gianpaolo Coro
02:27 PM Support #10175 (Closed): DataMiner not working in RPrototypingLab: The logs of the computations are no more visible, thus I cannot debug. An error is always reported pointing at logs, ... Gianpaolo Coro

Oct 31, 2017

07:49 PM VM Creation #10061: TextCrowd DMGhost - create a new dataminer-textcrowd-ghost VM: No dataminer can run with 2 GB of RAM. Andrea Dell'Amico
05:52 PM Support #10148: Cannot stop TwitterMonitor crawlers: Salvatore Minutoli wrote:
> I need some additional information:
> Is the assigned scope devNext/devNext?
The rig... Roberto Cirillo
05:20 PM Support #10148: Cannot stop TwitterMonitor crawlers: I need some additional information:
Is the assigned scope devNext/devNext?
Are the TwitterMonitor SmartEx plugins p... Salvatore Minutoli
04:48 PM Support #10148 (Feedback): Cannot stop TwitterMonitor crawlers: Th dev instance is ready to test. Roberto Cirillo
04:36 PM Support #10148 (In Progress): Cannot stop TwitterMonitor crawlers: I'm going to upgrade the dev instance hosted on node19.d4science.org Roberto Cirillo
03:54 PM Support #10148: Cannot stop TwitterMonitor crawlers: @salvatore.minutoli@iit.cnr.it we are going to update the dev instance. Once upgraded can you please test the dev ins... Luca Frosini
03:43 PM Support #10148: Cannot stop TwitterMonitor crawlers: @roberto.cirillo@isti.cnr.it @andrea.dellamico@isti.cnr.it I have just deployed 1.8.0-SNAPSHOT on snapshot repository... Luca Frosini
03:18 PM Support #10148: Cannot stop TwitterMonitor crawlers: Yes, actually it is blocking since it is the only way to stop a crawler once it has been started. Otherwise it runs f... Salvatore Minutoli
03:13 PM Support #10148: Cannot stop TwitterMonitor crawlers: It will be part of next release. We can install the new version just the twitter monitor instance if the bug is block... Luca Frosini
03:07 PM Support #10148: Cannot stop TwitterMonitor crawlers: @luca.frosini@isti.cnr.it is there a stable build available that contains that fix?
Andrea Dell'Amico
03:02 PM Support #10148 (Closed): Cannot stop TwitterMonitor crawlers: A SmartExecutor plugin (TwMonCron) uses the SmartExecutor.stop function to stop a TwMonCrawler plugin when it reaches... Salvatore Minutoli
05:36 PM Incident #10101 (Closed): Mongo5-p-d4s: full backup not completed after 24h: The mongo backup process is OK now.
I created a new host definition on the backuppc server using a DNS alias of mong... Tommaso Piccioli
04:40 PM VRE #10151: PerformFish VRE: The official one is here: http://performfish.eu/wp-content/uploads/2017/08/PerformFishLogo-01.jpg
from http://perf... Gianpaolo Coro
04:29 PM VRE #10151: PerformFish VRE: @gianpaolo.coro@isti.cnr.it we also need a logo for this VRE. Massimiliano Assante
03:40 PM VRE #10151: PerformFish VRE: The accounting is intended to serve only VRE Managers. We do not have yet an accounting portlet for users. Pasquale Pagano
03:29 PM VRE #10151: PerformFish VRE: The access policy is right. As for the basic functionalities, I meant social network, token widget and the default ot... Gianpaolo Coro
03:23 PM VRE #10151: PerformFish VRE: I changed the tracker since this is a request for a new VRE. I specified Restricted as VRE access policy and invitati... Pasquale Pagano
03:22 PM VRE #10151: PerformFish VRE: Please provide a due date and explain better what you expect by "basic functionalities" Massimiliano Assante
03:14 PM VRE #10151 (Released): PerformFish VRE: Next week a VRE should be presented at the PerformFish EU project, in which we are involved as technological partners... Gianpaolo Coro
03:49 PM Task #9979 (Closed): Two GARR nodes are down: All the nodes are online again. Andrea Dell'Amico
03:43 PM Task #10071 (Closed): test a varnish cache before the PAIM geoservers: Andrea Dell'Amico
03:40 PM Task #10153 (Closed): Support more options in the tomcat server.xml connector configuration: The geoservers nodes require `maxQueueSize=1` and `maxThreads=2000`, while a configuration problem on the production ... Andrea Dell'Amico
03:00 PM Task #8844 (Closed): sharelatex: problem to contact whn-manager service: Andrea Dell'Amico
12:24 PM Task #8844: sharelatex: problem to contact whn-manager service: Andrea Dell'Amico wrote:
> We can do that, but as we didn't to set it up until now we should investigate further. Th... Roberto Cirillo
11:44 AM Task #8844: sharelatex: problem to contact whn-manager service: We can do that, but as we didn't to set it up until now we should investigate further. The hostname of the VM is set ... Andrea Dell'Amico
11:26 AM Task #8844 (Feedback): sharelatex: problem to contact whn-manager service: I've follow the tomcat recommendations for proxy support and I've solved the issue: https://tomcat.apache.org/tomcat-... Roberto Cirillo
02:58 PM Task #10147 (Closed): Support varnish as a cache layer in the smartgears nginx: A working playbook for varnish exists, but the nginx (smartgears-nginx) template must be adapted because the applicat... Andrea Dell'Amico
02:58 PM Support #10094 (Closed): Check the output of Twitter crawlers: I changed the output directory. The plugin can write to the directory without any problem and I am able to see the re... Salvatore Minutoli
02:47 PM Task #10125 (Closed): Deploy the VRE Modeler service on EDISON Virtual Organisation: My fault, I misspelled the Edison VO in "EDISON" when created the VO in the Liferay portal. Sorry. Massimiliano Assante
02:14 PM Task #10125: Deploy the VRE Modeler service on EDISON Virtual Organisation: The service is not missing it is running on node44.p.d4science.research-infrastructures.eu
I'm not able to see this ... Roberto Cirillo
02:37 PM Task #10129 (Closed): New geoserver for the PAIM VRE: We now have three geoserver instances behind the load balancer. Andrea Dell'Amico
02:02 PM Task #10129 (In Progress): New geoserver for the PAIM VRE: I'm going to add back geoserver-protectedareaimpactmaps.d4science.org
Andrea Dell'Amico
01:59 PM Support #10072 (Closed): Test the TwitterMonitor application in SoBigDataLab scope: Salvatore Minutoli
01:16 PM Support #10072: Test the TwitterMonitor application in SoBigDataLab scope: Now I see the logs of my DataMiner Algorithm in analysis.log . Salvatore Minutoli
09:47 AM Support #10072: Test the TwitterMonitor application in SoBigDataLab scope: The logger you are using is declared in the logback configuration and you should see your logs in the analysis.log fi... Roberto Cirillo

Oct 30, 2017

07:42 PM Task #10129 (Closed): New geoserver for the PAIM VRE: Please add a new geoserver to the paim.d4science.org geoserver cluster. The same configuration of the other two geose... Pasquale Pagano
06:24 PM Task #10127 (Rejected): Ansible: clean the smartgears state if the scope change: If I change the scope on container.xml via ansible, when the playbook run it doesn't clean the smartgears state.
In... Roberto Cirillo
05:43 PM Task #10125 (Closed): Deploy the VRE Modeler service on EDISON Virtual Organisation: the VRE Modeler service is missing on EDISON Virtual Organisation Massimiliano Assante
04:36 PM Task #10121 (Closed): Deploy DataMiner service on PARTHENOS/PARTHENOS_LAB VRE: Once the Dataminer is in place @scarponi@isti.cnr.it please make available the GATECloud methods only in there. Massimiliano Assante
03:29 PM Task #8844: sharelatex: problem to contact whn-manager service: Not at all. Andrea Dell'Amico
03:27 PM Task #8844: sharelatex: problem to contact whn-manager service: The wsdl in http (used by resourcemanager) has localhost setted but the wsdl in https has the right hostname setted:
... Roberto Cirillo
03:14 PM Task #8844: sharelatex: problem to contact whn-manager service: leftovers of some other manual operation, maybe?
Andrea Dell'Amico
03:11 PM Task #8844: sharelatex: problem to contact whn-manager service: I think I've found the issue.
The problem is in the wsdl.
As you can see the wsdl have a bad hostname set:
~... Roberto Cirillo
03:06 PM Task #8844: sharelatex: problem to contact whn-manager service: The wsdl resource is correctly discovered by resourcemanager as you can see from logs:
~~~
2017-10-30 12:47:12,40... Roberto Cirillo
12:58 PM Task #8844: sharelatex: problem to contact whn-manager service: Still, I can see successful connections from IP addresses other than the nagios monitoring:
~~~
146.48.123.148 - ... Andrea Dell'Amico
12:49 PM Task #8844: sharelatex: problem to contact whn-manager service: The same error again on D4Research scope. On ResourceManager service deployed on resourcemanager-d4research I have th... Roberto Cirillo
02:31 PM Incident #10101 (In Progress): Mongo5-p-d4s: full backup not completed after 24h: Tommaso Piccioli
09:52 AM Incident #10101 (Closed): Mongo5-p-d4s: full backup not completed after 24h: After the mongo5 full resync we have tried to perform a full backup but this backup process takes about 24 hours. I'v... Roberto Cirillo
02:16 PM Support #10072: Test the TwitterMonitor application in SoBigDataLab scope: It seems my logs are not written. I started a computation and received a link from dataminer3-p-4ds.d4science.org.
I... Salvatore Minutoli
01:39 PM Task #9826: issue sharelatex (can't compile a whole report): Gianpaolo Coro wrote:
> Hi Taha, the issue was that the R code was not using the workspace_interaction.r source, but... Andrea Dell'Amico
11:49 AM Task #9826: issue sharelatex (can't compile a whole report): yes i agree! I already thought about doing this and creating a single zip to download.
I will change that and I will... TAHA IMZILEN
11:20 AM Task #9826: issue sharelatex (can't compile a whole report): Hi Taha, the issue was that the R code was not using the workspace_interaction.r source, but only the ShareLatex defa... Gianpaolo Coro
10:02 AM Task #9826: issue sharelatex (can't compile a whole report): Hi Gianpaolo,
ok, it's done.
Thank you! TAHA IMZILEN
11:23 AM Task #10058: TextCrowd - the new prototyping environment: DMPoolManager currently runs only on one scope at a time accepting a configuration that defines both its Stage and Pr... Giancarlo Panichi
10:23 AM Task #10102 (Closed): Nagios monitorning, MongoDB: increase database size threshold: It's needed to increase the database size threshold on mongo4-p-d4s. I think we can set the size to 600 GB.
Why th... Roberto Cirillo
09:44 AM Incident #10063 (Closed): Mongo5-p-d4s: disk space is critical: Unfortunately the first full resync attempt was failed because this operation needs more RAM. The second attempt, wit... Roberto Cirillo

Oct 29, 2017

12:21 PM Task #10058: TextCrowd - the new prototyping environment: It is still unclear to me why we need to create new instances and not to share the existing ones to this environment.... Pasquale Pagano

Oct 27, 2017

06:49 PM Task #10071: test a varnish cache before the PAIM geoservers: Both geoserver1-protectedareaimpactmaps.d4science.org and geoserver2-protectedareaimpactmaps.d4science.org are under ... Andrea Dell'Amico
06:31 PM Support #10072: Test the TwitterMonitor application in SoBigDataLab scope: I've added the following appender in the logback configuration on the dataminer_bigdata cluster:
~~~
<logger nam... Roberto Cirillo
06:23 PM Support #10072 (Feedback): Test the TwitterMonitor application in SoBigDataLab scope: I've changed the logback configuration. Please could you re-check? Roberto Cirillo
06:17 PM Support #10072 (In Progress): Test the TwitterMonitor application in SoBigDataLab scope: OK @salvatore.minutoli@iit.cnr.it thanks for your feedback. You are using a dedicated logger named "AnalysisLogger". ... Roberto Cirillo
05:22 PM Support #10072: Test the TwitterMonitor application in SoBigDataLab scope: The problem I reported about the logs is that in some log files (ghn.log, catalina.log and analysis.log) I can see th... Salvatore Minutoli
02:58 PM Support #10072 (Feedback): Test the TwitterMonitor application in SoBigDataLab scope: Roberto Cirillo
03:06 PM Incident #10095 (Closed): Workspace: a .dms strange file is returned when uploading files by Safari: A strange .dms file is returned back by the browser when uploading a file into the workspace by using:
- Safari v.... Leonardo Candela
02:59 PM Incident #10063 (In Progress): Mongo5-p-d4s: disk space is critical: After some disk reallocation:
~~~
Size Used Avail Use% Mounted on
mongo1-p-d4s 10G 5.4G ... Tommaso Piccioli
02:48 PM Support #10094: Check the output of Twitter crawlers: Ok, I will change the output directory in my plugin and check if it works correctly.
Salvatore Minutoli
02:43 PM Support #10094: Check the output of Twitter crawlers: You can put them inside `/home/gcube/tomcat/logs` and you will be able to see them at http://twittermon1.d4science.or... Andrea Dell'Amico
02:24 PM Support #10094 (Closed): Check the output of Twitter crawlers: Currently the twittermonitor1.d4science.org VM hosts some PHP scripts that actually implement the Twitter crawling. E... Salvatore Minutoli
01:24 PM Task #9826: issue sharelatex (can't compile a whole report): Could you upload it again on the Workspace, please? Gianpaolo Coro
11:51 AM Task #9826: issue sharelatex (can't compile a whole report): Hi Gianpaolo,
thanks for your help!
I checked, the function downloadFileWS download an empty zip file.
file.exists... TAHA IMZILEN
12:43 AM Task #9826: issue sharelatex (can't compile a whole report): I have shared the new 'fad_drift_compilation' project with you and I'm going step-by-step. I'm stuck at line 90 becau... Gianpaolo Coro
01:06 PM Task #10008 (Closed): Ensure that the OCSP stapling script for haproxy runs after every certificate update: Fixed. Now the script is also run from the letsencrypt hook that updates the certificate data for haproxy.
Andrea Dell'Amico
01:05 PM Task #10078 (Closed): Request certificate for https://textcrowd.d4science.org: The certificate is active, and the OCSP data has been updated this time. Andrea Dell'Amico
12:26 PM Task #10078 (In Progress): Request certificate for https://textcrowd.d4science.org: The DNS record has been created. As soon as it becomes visible I'll ask for the certificate. Andrea Dell'Amico

Oct 26, 2017

11:42 PM Task #10071: test a varnish cache before the PAIM geoservers: mapproxy has a questionable documentation. There's a tool to autoconfigure services and layers, but when run against ... Andrea Dell'Amico
04:02 PM Task #10071: test a varnish cache before the PAIM geoservers: We are going to give a shot to https://mapproxy.org instead
Andrea Dell'Amico
12:15 PM Task #10071 (In Progress): test a varnish cache before the PAIM geoservers: Andrea Dell'Amico
12:14 PM Task #10071 (Closed): test a varnish cache before the PAIM geoservers: Try on geoserver1-paim first. If it does advantages, install it on geoserver2-paim too.
Andrea Dell'Amico
11:35 PM Task #9826: issue sharelatex (can't compile a whole report): Hi Taha, since Andrea has verified nothing is wrong at server side, I will try to give it a look. Gianpaolo Coro
09:09 PM Task #10078 (Closed): Request certificate for https://textcrowd.d4science.org: https://textcrowd.d4science.org is going to be another vhost on the gateway and will be used for the VRE public page ... Massimiliano Assante
05:33 PM Upgrade #10074: /gcube/preprod upgrade to gCube 4.8.0: **Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** dataminer1-pre.d4science.org
* **(CNR) DONE** dataminer-gh... Roberto Cirillo
04:43 PM Upgrade #10074 (Completed): /gcube/preprod upgrade to gCube 4.8.0: In this ticket we'll report all the activities planned for upgrade in preproduction of the following categories:
*... Roberto Cirillo
04:40 PM Upgrade #10073 (Completed): D4Science Infrastructure Upgrade to gCube 4.8.0: Roberto Cirillo
04:33 PM Upgrade #9790 (Completed): D4Science Infrastructure Upgrade to gCube 4.7.0: Roberto Cirillo
04:32 PM Upgrade #9790 (In Progress): D4Science Infrastructure Upgrade to gCube 4.7.0: Roberto Cirillo
04:29 PM Upgrade #9902 (Completed): SoBigData VO upgrade to 4.7.0: Roberto Cirillo
04:19 PM Support #10072: Test the TwitterMonitor application in SoBigDataLab scope: Thanks Andrea for the information about the DB contents.
In previous tests no new record was added to the DB due t... Salvatore Minutoli
02:30 PM Support #10072: Test the TwitterMonitor application in SoBigDataLab scope: Salvatore Minutoli wrote:
> I'm trying to test the TwitterMonitor application in SoBigDataLab scope.
> I use the Tw... Andrea Dell'Amico
02:00 PM Support #10072 (Closed): Test the TwitterMonitor application in SoBigDataLab scope: I'm trying to test the TwitterMonitor application in SoBigDataLab scope.
I use the TwitterMonitor DataMiner algorith... Salvatore Minutoli
04:00 PM Upgrade #9901 (Completed): D4Research VO upgrade to 4.7.0: Roberto Cirillo
03:54 PM Upgrade #9871 (Completed): gCubeApps VO upgrade to gCube 4.7.0: Roberto Cirillo
03:52 PM Upgrade #9870 (Completed): FARM VO upgrade to gCube 4.7.0: Roberto Cirillo
03:00 PM VM Creation #10069 (Closed): VM for geowebcache testing under PAIM: OK. I detached geoserver-protectedareaimpactmaps.d4science.org from haproxy and I restarted it with the local data di... Andrea Dell'Amico
02:55 PM VM Creation #10069: VM for geowebcache testing under PAIM: Instance at geoserver-protectedareaimpactmaps.d4science.org seems correctly working. Fabio Sinibaldi
02:21 PM VM Creation #10069 (Feedback): VM for geowebcache testing under PAIM: The VM has been provisioned and it's already answering the haproxy requests.
@fabio.sinibaldi@isti.cnr.it if want m... Andrea Dell'Amico
12:35 PM VM Creation #10069 (In Progress): VM for geowebcache testing under PAIM: New VM name is geoserver2-protectedareaimpactmaps.d4science.org Tommaso Piccioli
12:16 PM VM Creation #10069: VM for geowebcache testing under PAIM: I thought it was still serving the VRE via the proxy. If it's not used anymore it might suit my needs. I'm gonna need... Fabio Sinibaldi
12:09 PM VM Creation #10069: VM for geowebcache testing under PAIM: Hm. If you need a copy of the data you could use geoserver-protectedareaimpactmaps.d4science.org, I have not removed ... Andrea Dell'Amico
12:06 PM VM Creation #10069 (Closed): VM for geowebcache testing under PAIM: A replica of one of the geoserver provided for PAIM VRE is needed in order to investigate possible optimizations by e... Fabio Sinibaldi

Oct 25, 2017

07:33 PM VM Creation #9894 (Closed): sdi-service for preproduction: Andrea Dell'Amico
07:29 PM VM Creation #9996 (Closed): New Index instance: Andrea Dell'Amico
07:28 PM VM Creation #9996 (In Progress): New Index instance: The cluster has been created in the GARR OpenStack cluster.
The public hostnames are
~~~
ip-90-147-167-137.ct1.... Andrea Dell'Amico
06:32 PM Incident #10063 (Closed): Mongo5-p-d4s: disk space is critical: We have just added 50 GB to mongo5 but the workload of the cluster is very increased in the last days so we need a st... Roberto Cirillo
05:48 PM VM Creation #10060: TextCrowd DataMiner - create a new DataMiner instance for TextCrowd: Since this is a machine for text analysis and this domain make a lot of use of RAM, I would go for a "big" Garr machi... Gianpaolo Coro
04:34 PM VM Creation #10060 (Closed): TextCrowd DataMiner - create a new DataMiner instance for TextCrowd: TextCrowd DataMiner - create a new DataMiner service instance for TextCrowd Giancarlo Panichi
05:20 PM VM Creation #10062 (Rejected): TextCrowd DMPoolManager - create a new VM for DMPoolManager in TextCrowd: We need to create a new VM for DMPoolManager for support TextCrowd VRE:
dm-pool-manager-textcrowd.d4science.org Giancarlo Panichi
04:57 PM VM Creation #10061 (Rejected): TextCrowd DMGhost - create a new dataminer-textcrowd-ghost VM: TextCrowd DMGhost - create a new dataminer-textcrowd-ghost.d4science.org VM
Giancarlo Panichi
04:07 PM Task #10058 (Closed): TextCrowd - the new prototyping environment: We must recreate the development environment, as it is in RPrototypingLab, even on TextCrowd:
https://services.d4s... Giancarlo Panichi
12:49 PM Task #9980 (Closed): The accounting-aggregator exhausted all the available memory: This issue happen when the plug-in trying to aggregate a day having thousand of records which are not aggregable .The... Luca Frosini
12:37 PM Task #9912 (Closed): Make a script to create all production context in new resource registry: Luca Frosini
12:36 PM VM Creation #8551 (Closed): Please Create a VM to install Resource Registry for PARTHENOS: Luca Frosini
11:53 AM Task #9941: Please create an ansible playbook to deploy resource-registry-handlers in smartgeras containers: I'll try it asap Luca Frosini
11:53 AM Task #9942: Change the way to generate the logback.xml in smartgears container: @andrea.dellamico@isti.cnr.it I'll check it asap Luca Frosini

Oct 24, 2017

04:04 PM Task #10032 (Closed): Reconfigure geoserver-protectedareaimpactmaps.d4science.org so that it mounts the external storage: The geoserver has been reconfigured. Andrea Dell'Amico
03:46 PM Task #10032 (In Progress): Reconfigure geoserver-protectedareaimpactmaps.d4science.org so that it mounts the external storage: Andrea Dell'Amico
03:08 PM Task #10032 (Closed): Reconfigure geoserver-protectedareaimpactmaps.d4science.org so that it mounts the external storage: Delete the old data and NFS mount it again.
The main group of the two users must be set to `gcube`.
Andrea Dell'Amico
03:34 PM Support #10010 (Closed): TwitterMonitor plugins not found: Salvatore Minutoli
03:33 PM Support #10010: TwitterMonitor plugins not found: Now I'm able to see the plugins in the Infrastructure Monitor.
The script using the SmartExecutorProxy.launch func... Salvatore Minutoli
03:14 PM Support #10010 (Feedback): TwitterMonitor plugins not found: The plugins have been upgraded with the new version provided by @salvatore.minutoli@iit.cnr.it . I've also added the ... Roberto Cirillo
03:04 PM Task #10031 (Closed): Reconfigure the 'services' load balancer to add the paim.d4science.org backend: Done. Andrea Dell'Amico
03:03 PM Task #10031 (Closed): Reconfigure the 'services' load balancer to add the paim.d4science.org backend: A new backend that serves the `geoserver_prod_protectedareaimpactmaps` geoserver instances.
Andrea Dell'Amico
01:18 PM VM Creation #10011 (Closed): Create a VM to install a new PAIM geoserver: The VM has been provisioned Andrea Dell'Amico

Oct 23, 2017

06:53 PM Task #10024 (Closed): Provide a nagios check for registry.d4science.org: Done. Andrea Dell'Amico
06:45 PM Task #10024 (Closed): Provide a nagios check for registry.d4science.org: It's needed to have a smartgears check on the following host:
~~~
registry.d4science.org
~~~
the smartgears por... Roberto Cirillo
06:03 PM Support #10010: TwitterMonitor plugins not found: I've tried to restart the service but nothing change. I've set the log level to debug for further analysis.
In dev... Roberto Cirillo
05:16 PM Support #10010 (In Progress): TwitterMonitor plugins not found: Roberto Cirillo
03:33 PM Support #10010 (Closed): TwitterMonitor plugins not found: I'm trying to run the TwitterMonitor application but the 2 SmartExecutor plugins seem to be not running.
I use the I... Salvatore Minutoli
04:42 PM VM Creation #10011 (In Progress): Create a VM to install a new PAIM geoserver: Andrea Dell'Amico
04:16 PM VM Creation #10011 (Closed): Create a VM to install a new PAIM geoserver: A new geoserver instance is needed to load balance the PAIM geoserver installations.
Andrea Dell'Amico
03:27 PM Upgrade #10007: Update Mono on DataMiner: I just added the two packages to the subversion list. In the next minutes they will be available everywhere.
Andrea Dell'Amico
02:49 PM Upgrade #10007 (Completed): Update Mono on DataMiner: Thank you all, I just tried the Steleto algorithm on DataMiner and it is working now. Daniel Williams
02:40 PM Upgrade #10007 (In Progress): Update Mono on DataMiner: Thanks Andrea, I have run a test and it seems to be working fine now. I am going to assign the ticket to Daniel so th... Paolo Scarponi
02:25 PM Upgrade #10007 (Planned): Update Mono on DataMiner: The three proto dataminer have the mono packages installed. Let me know if it suffices.
Andrea Dell'Amico
02:18 PM Upgrade #10007: Update Mono on DataMiner: I was able to make the test case work after installing the following two packages from the 185+ required by mono-comm... Andrea Dell'Amico
01:07 PM Upgrade #10007: Update Mono on DataMiner: We tried to run the algorithm on the proto environment and it doesn' work. Running it on our machines gave us the err... Paolo Scarponi
01:02 PM Upgrade #10007: Update Mono on DataMiner: Well, that wiki says that they do not know what parts of mono are needed, so they installed everything.
Did anybody... Andrea Dell'Amico
12:51 PM Upgrade #10007: Update Mono on DataMiner: The STELETO algorithm:
https://github.com/cbinding/STELETO/wiki
indicates they are using mono-complete package Giancarlo Panichi
12:36 PM Upgrade #10007 (Completed): Update Mono on DataMiner: We need to update mono on DataMiner to support the STELETO algorithm.
The current version is:
Mono JIT compiler v... Giancarlo Panichi
12:49 PM Task #10008 (In Progress): Ensure that the OCSP stapling script for haproxy runs after every certificate update: Andrea Dell'Amico
12:48 PM Task #10008 (Closed): Ensure that the OCSP stapling script for haproxy runs after every certificate update: Now it runs daily, but it means that it could be executed either just before or just after a certificate update or re... Andrea Dell'Amico
12:23 PM Incident #10006: Infrastructure gateways TLS error with latest Firefox version: The problem was that the script that updates the OCSP stapling data was run just before a certificate update (the cer... Andrea Dell'Amico
12:17 PM Incident #10006 (Closed): Infrastructure gateways TLS error with latest Firefox version: Works now. Massimiliano Assante
12:13 PM Incident #10006 (In Progress): Infrastructure gateways TLS error with latest Firefox version: I thing I've found the culprit. Can you check now? I just opened the site with firefox correctly.
Andrea Dell'Amico
12:07 PM Incident #10006 (Closed): Infrastructure gateways TLS error with latest Firefox version: cannot access the VRE with firefox browser. It says: "errorcode: MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING" an... Massimiliano Assante
10:33 AM Incident #10004 (Closed): ckan-sobigdata2 fails to restart because it cannot find the oaipmh plugin: Francesco Mangiacrapa
10:07 AM Incident #10004: ckan-sobigdata2 fails to restart because it cannot find the oaipmh plugin: Francesco Mangiacrapa wrote:
> I just checked the production.ini and "oaipmh" plugin does not appear.. Andrea, Have ... Andrea Dell'Amico
09:45 AM Incident #10004 (Feedback): ckan-sobigdata2 fails to restart because it cannot find the oaipmh plugin: Francesco Mangiacrapa
09:45 AM Incident #10004 (In Progress): ckan-sobigdata2 fails to restart because it cannot find the oaipmh plugin: I just checked the production.ini and "oaipmh" plugin does not appear.. Andrea, Have you removed it manually?
Now, S... Francesco Mangiacrapa
10:28 AM Task #10003: Solve the issue of Windows line terminators in shell scripts: I have notified him, thanks Gianpaolo. Paolo Scarponi

Oct 22, 2017

11:27 AM Incident #10004 (Closed): ckan-sobigdata2 fails to restart because it cannot find the oaipmh plugin: The apache reload after the log rotation failed with the following error:
~~~
[Sun Oct 22 06:25:12.451876 2017]... Andrea Dell'Amico

Oct 20, 2017

06:08 PM Task #10003 (Closed): Solve the issue of Windows line terminators in shell scripts: This issue has been solved with a workaround in the R wrapper that executes the shell script. It has been already dep... Gianpaolo Coro
05:56 PM Task #10003 (Closed): Solve the issue of Windows line terminators in shell scripts: Shell scripts written through SAI-PreinstalledSoftware with the online editor GUI, contain ^M line terminators that p... Gianpaolo Coro
04:26 PM Task #9958 (In Progress): Investigate the difference between pre-production and production infrastructures: Vassilis Floros
02:24 PM VM Creation #9996 (Closed): New Index instance: We need a configuration like index for DLI,
4 machines,
last version of elasticsearch, Kibana
for CrossRef dump an... Sandro La Bruzzo

Oct 19, 2017

06:39 PM Task #9941: Please create an ansible playbook to deploy resource-registry-handlers in smartgeras containers: Use the variable `resource_registry_handlers_install: True` when you want to install it. Andrea Dell'Amico
06:37 PM Task #9941 (Closed): Please create an ansible playbook to deploy resource-registry-handlers in smartgeras containers: Done. Andrea Dell'Amico
05:46 PM 3rdPartyApplication Support #9977: Ariadne integration. OAuth 2.0: Forgot to add that I have given you the Data Manager role in PARTHENOS LAB VRE, which means nothing but just so that ... Massimiliano Assante
05:43 PM 3rdPartyApplication Support #9977 (Authorised): Ariadne integration. OAuth 2.0: Massimiliano Assante
04:09 PM 3rdPartyApplication Support #9977 (In Progress): Ariadne integration. OAuth 2.0: Massimiliano Assante
09:17 AM VRE #9911: Create a VRE for 1st OpenAIRE Datathon: Twitter Monitor should be next! Thank you very much.
Paolo Manghi
09:15 AM VRE #9911: Create a VRE for 1st OpenAIRE Datathon: The VRE is available at https://services.d4science.org/group/1st_openaire_datathon
In addition to the basic facili... Leonardo Candela
03:09 AM VM Creation #9967 (Closed): WM with JDWP: Anonymous
03:06 AM VM Creation #9967: WM with JDWP: I can confirm that I'm able to log in the machine. The Smartgears container's configuration looks good. Thanks. Anonymous
12:35 AM Task #9826: issue sharelatex (can't compile a whole report): I confess I am a little lost, can we first compile only the first part of the document (up to line 378) to read all t... TAHA IMZILEN
12:33 AM Task #9826: issue sharelatex (can't compile a whole report): @andrea.dellamico@isti.cnr.it , I am still looking into the logs, I have no idea what's the matter. For the R computa... TAHA IMZILEN

Oct 18, 2017

08:32 PM Task #9703: wrong software and data distribution on node75.d4science.org: Well, it shouldn't :-)
Andrea Dell'Amico
07:52 PM Task #9703: wrong software and data distribution on node75.d4science.org: I suspect that there is something different still running on node75... Tommaso Piccioli
07:21 PM Task #9703: wrong software and data distribution on node75.d4science.org: You can destroy it. There's a newer one: fhn-manager-t.pre.d4science.org Andrea Dell'Amico
07:14 PM Task #9703: wrong software and data distribution on node75.d4science.org: Could you please clarify the situation of this server? Tommaso Piccioli
06:30 PM Task #9980: The accounting-aggregator exhausted all the available memory: In the logs (catalina.out, btw) there's the following exception, multiple times:
~~~
Oct 18, 2017 6:07:54 PM com.... Andrea Dell'Amico
06:25 PM Task #9980 (Closed): The accounting-aggregator exhausted all the available memory: And was killed by the OOM.
There's now a nagios handler that automatically restarts it, but an investigation is re... Andrea Dell'Amico
06:19 PM Task #9979 (Closed): Two GARR nodes are down: Two of the GARR dataminers are down. The file system of the hypervisor where they live is full, so they cannot rest... Andrea Dell'Amico
05:58 PM 3rdPartyApplication Support #9977: Ariadne integration. OAuth 2.0: Per lo sviluppo dell'applicazione mi farebbe comodo usare questo indirizzo:
http://pc-ponchio.isti.cnr.it/ariadne/... Federico Ponchio
04:47 PM 3rdPartyApplication Support #9977 (Authorised): Ariadne integration. OAuth 2.0: Danke. Federico Ponchio
05:02 PM Task #9942: Change the way to generate the logback.xml in smartgears container: @luca.frosini@isti.cnr.it @lucio.lelii@isti.cnr.it can you come up with a refactored logback.xml template, starting f... Andrea Dell'Amico
03:48 PM VM Creation #9770 (Closed): JackRabbit Repo cluster over Postgres for preprod infra: I guess it's working. Andrea Dell'Amico
03:17 PM Task #9826: issue sharelatex (can't compile a whole report): @taha.imzilen@ird.fr can you find anything useful to you into the logs? If want to repeat the procedure, compiling th... Andrea Dell'Amico
01:28 PM Task #9826: issue sharelatex (can't compile a whole report): OK, I renamed all the Rtex files other than the main one so that entering the project does not start the compilation ... Andrea Dell'Amico
12:54 PM Task #8844 (In Progress): sharelatex: problem to contact whn-manager service: I just discovered that someone (I would bet a huge amount of bitcoin on @lucio.lelii@isti.cnr.it ) manually added som... Andrea Dell'Amico
10:11 AM Task #9583: Represent ASFIS AquaMaps distribution with NetCDF format: #972 KPI updated accordingly.
I'm wondering whether we should improve the quality of the accompanying metadata. I... Leonardo Candela
01:59 AM Task #9583: Represent ASFIS AquaMaps distribution with NetCDF format: Yes, why they should not be counted? Pasquale Pagano
09:53 AM Task #9532 (Closed): workspace: lots of rows into the datastore_datastore postgresql tables: Costantino Perciante
09:52 AM Task #9532 (In Progress): workspace: lots of rows into the datastore_datastore postgresql tables: Yes Andrea, it was result of the migration.
I guess I can close this ticket Costantino Perciante
01:54 AM Incident #9931 (Closed): UsersManagement portlet: assigning users to a group make them disappearing from previous groups.: I think that the initial identified incident was solved and therefore I am closing this issue. Pasquale Pagano

Oct 17, 2017

10:08 PM VM Creation #9967: WM with JDWP: It's `manuele-dev.d4science.org`
Andrea Dell'Amico
08:31 PM VM Creation #9967: WM with JDWP: Thanks. What is the name of the machine? Anonymous
08:22 PM VM Creation #9967 (Feedback): WM with JDWP: The VM has been provisioned.
You have access as `gcube` user. Into the user's home directory you'll find the scripts... Andrea Dell'Amico
06:10 PM VM Creation #9967 (In Progress): WM with JDWP: ne VM name is manuele-dev.d4science.org Tommaso Piccioli
04:06 AM VM Creation #9967 (Closed): WM with JDWP: I need a Smartgears hosting node enabled for remote debugging with JDWP. Anonymous
07:50 PM VM Creation #9894 (Feedback): sdi-service for preproduction: The VM has been provisioned.
The SSL certificate will be emitted in the next days. Andrea Dell'Amico
06:09 PM VM Creation #9894 (In Progress): sdi-service for preproduction: new VM name is sdi-t.pre.d4science.org Tommaso Piccioli
07:43 PM Task #9826: issue sharelatex (can't compile a whole report): I was trying to see if the compilation completes after the web interface fails, but a compilation of the test file wa... Andrea Dell'Amico
07:06 PM Task #9826: issue sharelatex (can't compile a whole report): I've also found a sharelatex document that gives hints on how to debug compilation timeouts: https://www.sharelatex.c... Andrea Dell'Amico
06:23 PM Task #9826: issue sharelatex (can't compile a whole report): It seems that I had success to compile the test document. I tried as a draft first, and then in regular mode.
I then... Andrea Dell'Amico
04:45 PM Task #9826 (In Progress): issue sharelatex (can't compile a whole report): Andrea Dell'Amico
04:45 PM Task #9826: issue sharelatex (can't compile a whole report): The compiler times out while waiting something that I've not identified yet. You are trying to process more that a GB... Andrea Dell'Amico
03:45 PM Task #9826: issue sharelatex (can't compile a whole report): I can see the project. I'll try to compile it later in the afternoon. Andrea Dell'Amico
03:37 PM Task #9826: issue sharelatex (can't compile a whole report): Dear @andrea.dellamico@isti.cnr.it , can we try to compile the document this afternoon?
as @julien.barde@ird.fr sug... TAHA IMZILEN
05:54 PM Task #9583: Represent ASFIS AquaMaps distribution with NetCDF format: 10,835 maps have been produced by this ticket and are indexed on the data catalogue.
@leonardo.candela@isti.cnr.it ,... Gianpaolo Coro
05:38 PM Task #9972 (Closed): auth-pre-d4s.d4science.org can be dismessed: Lucio Lelii
05:23 PM Task #9972 (Feedback): auth-pre-d4s.d4science.org can be dismessed: Andrea Dell'Amico
05:22 PM Task #9972 (In Progress): auth-pre-d4s.d4science.org can be dismessed: I'm shutting it down. If nobody complains, will be erased in the next days.
Andrea Dell'Amico
05:18 PM Task #9972 (Closed): auth-pre-d4s.d4science.org can be dismessed: this version of the authorization service is no longer used. This node can be dismissed. Lucio Lelii
05:25 PM Support #9959 (Closed): Workspace nodes and rmi access: Andrea Dell'Amico
02:34 PM Task #9971 (Closed): On Share updates portlet and "notification" drop down menu vs radio button: While discussing with @paolo.manghi@isti.cnr.it a possible usability issue was raised Re the use of a drop down menu ... Leonardo Candela

Oct 16, 2017

08:13 PM Task #9956 (Closed): Please slow down HAProxy/Nagios checks on Resource Registry: Ok I understood. I'm going to close the ticket Luca Frosini
06:46 PM Task #9956: Please slow down HAProxy/Nagios checks on Resource Registry: Luca Frosini wrote:
> The requests are now about 40 per minutes on each instance (they were 80 per minute). This mea... Andrea Dell'Amico
06:39 PM Task #9956: Please slow down HAProxy/Nagios checks on Resource Registry: The requests are now about 40 per minutes on each instance (they were 80 per minute). This mean that arrive one reque... Luca Frosini
05:02 PM Task #9956 (Feedback): Please slow down HAProxy/Nagios checks on Resource Registry: Done. The load balancer now balances the resource registry https accesses only. Andrea Dell'Amico
04:11 PM Task #9956: Please slow down HAProxy/Nagios checks on Resource Registry: The load balancer is contacted on by using https .The instances have to respond on http too because of the whn-manage... Luca Frosini
02:49 PM Task #9956 (In Progress): Please slow down HAProxy/Nagios checks on Resource Registry: The count is correct. haproxy checks every 3 seconds. But there are two haproxy instances, and each instance checks b... Andrea Dell'Amico
02:09 PM Task #9956 (Closed): Please slow down HAProxy/Nagios checks on Resource Registry: Looking at logs and accounting I foud that the service receive 1,33 checks per second (one check every 0,75 second).
... Luca Frosini
07:06 PM Task #9933: Allow to change identity of resource-registry in resource_registry_parthenos ansible playbook: Ok I'll test in the next days. Thank you Luca Frosini
07:05 PM Task #9941: Please create an ansible playbook to deploy resource-registry-handlers in smartgeras containers: Activated by a variable which should be false by default for the moment. Soon it will be switched to true. Finally th... Luca Frosini
04:18 PM Incident #9930: Emails sent from UsersManagement portlet not formatted correctly in case of users to group adding/removal: I executed the test and the email is sent correctly. Maria Di Girolamo
12:47 PM Incident #9930 (Closed): Emails sent from UsersManagement portlet not formatted correctly in case of users to group adding/removal: Dedicated release ticket has been created for the bug fix Panagiota Koltsida
04:17 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.: I executed the test including the steps missing and they seems work fine.
At the moment the miltiselection seems wor... Maria Di Girolamo
02:57 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.: I'm going to open a maintenance release 4.7.1 where the new configuration will be integrated and tested. Maria Di Girolamo
02:08 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.: These are built against 3.8.0, you should build against 3.7.0 Massimiliano Assante
01:12 PM Incident #9931 (In Progress): UsersManagement portlet: assigning users to a group make them disappearing from previous groups.: You can get the war from one of the links below:
http://etics.esl.eng.it/etics-repository-ws//reports/id/9860b08e-... Panagiota Koltsida
12:50 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.: The fix is ready and a remote build has been sent to Etics for both Head and 4.6.1 versions (that should be the same)... Panagiota Koltsida
12:07 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.: I have just tested on pre prod and I 'm preparing it to make it available Panagiota Koltsida
12:05 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.: @p.koltsida@di.uoa.gr can you provide an estimation on this incident fix? The longer we have this bug the worst it is... Massimiliano Assante
03:59 PM Support #9959 (Feedback): Workspace nodes and rmi access: Changed everywhere Andrea Dell'Amico
03:42 PM Support #9959 (In Progress): Workspace nodes and rmi access: Andrea Dell'Amico
03:19 PM Support #9959 (Closed): Workspace nodes and rmi access: Please give to me and @lucio.lelii@isti.cnr.it rmi access from our local machines to workspace nodes Costantino Perciante
03:12 PM Task #9958: Investigate the difference between pre-production and production infrastructures: let me add @andrea.dellamico@isti.cnr.it who set up the liferay cluster in both preprod and prod. Massimiliano Assante
03:08 PM Task #9958 (Rejected): Investigate the difference between pre-production and production infrastructures: During the resolution of incident #9908, we identified that even if the geoanalytics administration portlet was worki... Dimitris Katris
02:47 PM Incident #9908 (Closed): geoanalytics-administration portlet not working: Yes, absolutely. I am closing the incident, please create a new ticket with the investigation (if not already open). Massimiliano Assante
02:34 PM Incident #9908: geoanalytics-administration portlet not working: @massimiliano.assante@isti.cnr.it Can we close this incident and mark it as resolved? The process of investigating th... Dimitris Katris

Oct 13, 2017

06:06 PM Task #9928 (Closed): Please restart smartgears container still continuing accounting on old bucket: Roberto Cirillo
05:53 PM Task #9928 (In Progress): Please restart smartgears container still continuing accounting on old bucket: Roberto Cirillo
03:46 PM Task #9826: issue sharelatex (can't compile a whole report): @taha.imzilen@ird.fr perhaps you should just share the sharelatex project with Andrea... Julien Barde
01:25 PM Task #9826: issue sharelatex (can't compile a whole report): @andrea.dellamico@isti.cnr.it , I'm off work this week, we can try that next week. I will keep you informed for this.... TAHA IMZILEN
12:13 PM Task #9948 (Closed): Let's investigate if we need to increase the CKAN postgresql available connections: Incremented to 1024. Andrea Dell'Amico
10:55 AM Support #9935: Process based on R script: submission procedure never ends: It was a decoding problem with a blank space into a SVN link of the configuration file.
Actually is has been solved. Nunzio Andrea Galante

Oct 12, 2017

07:58 PM Task #9948 (Closed): Let's investigate if we need to increase the CKAN postgresql available connections: We almost reached the limit in the last days:
~~~
POSTGRES_BACKENDS WARNING: DB template1 231 of 256 connections ... Andrea Dell'Amico
07:51 PM Task #9933 (Feedback): Allow to change identity of resource-registry in resource_registry_parthenos ansible playbook: I changed the playbook configuration for the parthenos resource registry so that it will use the role listed above.
Andrea Dell'Amico
07:37 PM Task #9933 (In Progress): Allow to change identity of resource-registry in resource_registry_parthenos ansible playbook: There's a role already present to setup the gcube-app.xml file, starting from a template: library/roles/smartgears/gc... Andrea Dell'Amico
07:12 PM Task #9826: issue sharelatex (can't compile a whole report): @taha.imzilen@ird.fr can you communicate in advance when you'll try to compile the document again so that I can check... Andrea Dell'Amico
06:33 PM Task #9941 (In Progress): Please create an ansible playbook to deploy resource-registry-handlers in smartgeras containers: Does it need to be installed in every smartgears or only when activated by a variable?
Andrea Dell'Amico
03:33 PM Task #9941 (Closed): Please create an ansible playbook to deploy resource-registry-handlers in smartgeras containers: The maven coordinates to be used in ansible playbook are:
~~~
<groupId>org.gcube.smartgears.handlers</groupId>
<... Luca Frosini
06:05 PM Task #9942: Change the way to generate the logback.xml in smartgears container: Andrea Dell'Amico wrote:
> Luca Frosini wrote:
> > I think a template in needed.
>
> It's a template already, yo... Luca Frosini
05:15 PM Task #9942: Change the way to generate the logback.xml in smartgears container: Luca Frosini wrote:
> I think a template in needed.
It's a template already, you can find it in library/roles/sma... Andrea Dell'Amico
03:37 PM Task #9942 (Closed): Change the way to generate the logback.xml in smartgears container: I think a template in needed.
The section using different files for access and accounting must disappears because ca... Luca Frosini
04:13 PM Incident #9940 (Closed): User unable to delete a file: The file has been removed. Valentina Marioli
03:50 PM Incident #9940 (In Progress): User unable to delete a file: Valentina Marioli
03:15 PM Incident #9940: User unable to delete a file: I confirm the issue is related to the ":" in the name. I kindly ask @valentina.marioli@isti.cnr.it to delete the file... Leonardo Candela
02:38 PM Incident #9940 (Closed): User unable to delete a file: User Francesca Morselli (francesca.morselli@dans.knaw.nl) can't delete the file at https://goo.gl/KB15dU. I tried to ... Sheena Bassett
11:39 AM Support #9935 (Closed): Process based on R script: submission procedure never ends: Ok after the updates to the algorithm publishing system were done.
Algorithm appears in the list Sébastien Rochette
10:30 AM Support #9935 (Closed): Process based on R script: submission procedure never ends: I created a process in the stat algo importer of the RprototypingLab using a R script as basis.
The script is workin... Sébastien Rochette
11:04 AM Task #9583 (Closed): Represent ASFIS AquaMaps distribution with NetCDF format: This task is completed, I summarize here all the steps:
1. Download all the Aquamaps native layers in CSV format
... Paolo Scarponi
09:37 AM VM Creation #9643 (Closed): Provide new VM for the dataminer-pool-manager (2.0.0) service: Roberto Cirillo
09:35 AM VM Creation #9645 (Closed): Provide new VM for hosting the "oscar-import-se-plugin" smart-executor plugin: Roberto Cirillo

Oct 05, 2017

07:13 PM Task #9899: Please provide the list of all production contexts: I am a bit surprised by this request. The list you are looking for is available through the current IS.
If you quer... Pasquale Pagano
06:09 PM Task #9899 (Closed): Please provide the list of all production contexts: The Resource Registry needs the creation of the contexts it has to respond to.
As we agreed you have to provide me a... Luca Frosini
06:12 PM Task #9900 (Closed): Please provide the list of token for all production environments where to run the is-exporter: Luca Frosini
05:05 PM VM Creation #9874 (Closed): Provide new VM for hosting fhn-manager service in production environment: Nunzio Andrea Galante wrote:
> The FHNManager service works fine and the configuration is correct.
>
> Just a thi... Roberto Cirillo
04:21 PM VM Creation #9874: Provide new VM for hosting fhn-manager service in production environment: The FHNManager service works fine and the configuration is correct.
Just a thing: according to rOCCI guidelines, C... Nunzio Andrea Galante
03:11 PM VM Creation #9874 (Feedback): Provide new VM for hosting fhn-manager service in production environment: Roberto Cirillo
01:31 PM VM Creation #9874: Provide new VM for hosting fhn-manager service in production environment: The fhn-manager service has been installed Roberto Cirillo
11:50 AM VM Creation #9874: Provide new VM for hosting fhn-manager service in production environment: Andrea Dell'Amico wrote:
> @roberto.cirillo@isti.cnr.it do you need it provisioned?
The provisioning for this VM ... Roberto Cirillo
04:55 PM Support #9897: Can not repackage the R project: It is a HL problem, I suspect there is a HL overload problem. @valentina.marioli@isti.cnr.it can you investigate on i... Giancarlo Panichi
04:47 PM Support #9897: Can not repackage the R project: either @valentina.marioli@isti.cnr.it or @g.panichi@isti.cnr.it could you provide any hint to solve this request? Pasquale Pagano
04:18 PM Support #9897 (Closed): Can not repackage the R project: I face a problem when I try to repackage the R project named "SimulFishKPIs" in SAI at RPrototypingLab. In the first ... Gerasimos Antzoulatos
02:05 PM Task #8066 (Closed): Activate the backup service for the new eagle portal: It has been activated months ago Tommaso Piccioli
12:56 PM VM Creation #9894 (Closed): sdi-service for preproduction: A new VM is needed in order to decouple sdi-service development instance from preproduction environemnt. Fabio Sinibaldi
11:18 AM Upgrade #9870: FARM VO upgrade to gCube 4.7.0: **Hosting Nodes**
*WHN to upgrade*
* **(POSTPONED)** all the WHNs under the following cluster: dataminer-clust... Roberto Cirillo
11:14 AM Upgrade #9871: gCubeApps VO upgrade to gCube 4.7.0: **Hosting Nodes**
**WHN to upgrade**
* upgrade all the WHNs under the following clusters:
* **(POSTPONED)... Roberto Cirillo

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