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Incident #9940

closed

User unable to delete a file

Added by Sheena Bassett over 7 years ago. Updated over 7 years ago.

Status:
Closed
Priority:
Normal
Category:
Application
Target version:
Start date:
Oct 12, 2017
Due date:
% Done:

100%

Estimated time:
Infrastructure:
Production

Description

User Francesca Morselli (francesca.morselli@dans.knaw.nl) can't delete the file at https://goo.gl/KB15dU. I tried to do it and the following error message appears:

Sorry, an error has occurred on the server when deleting item. java.lang.ClassCastException: java.lang.String cannot be cast to org.gcube.common.homelibary.model.items.ItemDele

The file name has a ":" character in it which I suspect is causing the problem!

Actions #1

Updated by Leonardo Candela over 7 years ago

  • Tracker changed from Support to Incident
  • Assignee changed from Francesca Morselli to Valentina Marioli
  • Target version changed from D4Science infrastructure upgrade to gCube 4.8.0 to UnSprintable
  • Infrastructure Production added
  • Infrastructure deleted (Development)

I confirm the issue is related to the ":" in the name. I kindly ask @valentina.marioli@isti.cnr.it to delete the file

The path of the VRE folder containing it is Parthenos > Work Package Activities > WP 3 - Common Policies and Implementation Strategies > Meetings > 2017_09_21_WP3_F2F_Den Haag

Actions #2

Updated by Valentina Marioli over 7 years ago

  • Status changed from New to In Progress
  • % Done changed from 0 to 50
Actions #3

Updated by Valentina Marioli over 7 years ago

  • Status changed from In Progress to Closed
  • % Done changed from 50 to 100

The file has been removed.

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