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Incident #10006

closed

Infrastructure gateways TLS error with latest Firefox version

Added by Massimiliano Assante over 7 years ago. Updated over 7 years ago.

Status:
Closed
Priority:
Urgent
Assignee:
_InfraScience Systems Engineer
Category:
-
Start date:
Oct 23, 2017
Due date:
Oct 23, 2017
% Done:

100%

Estimated time:
Infrastructure:
Production

Description

cannot access the VRE with firefox browser. It says: "errorcode: MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING" and stuff that this website contains non.-trustful data.

It works with internet-explorer, Chrome and Safari.


Related issues

Related to D4Science Infrastructure - Task #10008: Ensure that the OCSP stapling script for haproxy runs after every certificate updateClosedAndrea Dell'AmicoOct 23, 2017

Actions
Related to D4Science Infrastructure - Support #10817: Infrastructure gateways TLS error with FirefoxClosed_InfraScience Systems EngineerJan 02, 2018

Actions
Related to D4Science Infrastructure - Incident #10823: social.isti.cnr.it TLS error with latest Firefox versionClosed_InfraScience Systems EngineerJan 04, 2018Jan 08, 2018

Actions
Actions #1

Updated by Andrea Dell'Amico over 7 years ago

  • Status changed from New to In Progress
  • % Done changed from 0 to 100

I thing I've found the culprit. Can you check now? I just opened the site with firefox correctly.

Actions #2

Updated by Massimiliano Assante over 7 years ago

  • Status changed from In Progress to Closed

Works now.

Actions #3

Updated by Andrea Dell'Amico over 7 years ago

The problem was that the script that updates the OCSP stapling data was run just before a certificate update (the certificate for datathon.openaire.eu was added).

I'll ensure that the script will be run after every certificate update, additionally to the daily run.

Actions #4

Updated by Andrea Dell'Amico over 7 years ago

  • Related to Task #10008: Ensure that the OCSP stapling script for haproxy runs after every certificate update added
Actions #5

Updated by Luca Frosini over 7 years ago

  • Related to Support #10817: Infrastructure gateways TLS error with Firefox added
Actions #6

Updated by Andrea Dell'Amico over 7 years ago

  • Related to Incident #10823: social.isti.cnr.it TLS error with latest Firefox version added
Actions

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