Incident #12015
closed
News Feed search function returns result up to mid April 2018
Added by Massimiliano Assante almost 7 years ago.
Updated almost 7 years ago.
Category:
System Application
Infrastructure:
Production
Description
It seems that News Feed search function returns result up to mid February 2018, after that no results are returned. It could be related to the fact that after upgrading to gCube 4.11 the Smart Executor social-data-indexer-se-plugin (which is the one triggering the indexing of social networking data) was not restarted correctly.
Can you check?
See also previous Incident #11460
- Subject changed from News Feed search function returns result up to mid March 2018 to News Feed search function returns result up to mid April 2018
I was able to retrieve results until Mid April 2018 not March as previously stated
- Related to Incident #11460: News Feed search function returns result up to mid February 2018 added
- Tracker changed from Support to Incident
- Assignee changed from Roberto Cirillo to Luca Frosini
The smart-executor service is up and running and all the social-indexer plugin resources are correctly published on IS-Collector sevice.
But I'm not able to verify if the plugin above is scheduled properly. Please @luca.frosini@isti.cnr.it could you check ?
- Blocked by Task #12018: Please update OrientDB ansible script added
@luca.frosini@isti.cnr.it there must be a mistake, you set this ticket as Blocked by D4Science Infrastructure - Task #12018: Please update OrientDB ansible script please check :)
The 15th June instances 2 and 3 were restarted and this causes known issues on replication.
I stopped those instances and tried to restart social-indexer.d4science.org container. Unfortunately I get an exception dialoguing with orientdb.
The issue could be related to the client which has 2.2.30 version, instead the server is 2.2.17.
I tried to upgrade the server but the ansible script fails because the url where download the server is changed and also the format they use (a zip file instead of tar.gz). I opened the ticket #12018 for that.
Actually social-indexer.d4science.org is down.
Massimiliano Assante wrote:
@luca.frosini@isti.cnr.it there must be a mistake, you set this ticket as Blocked by D4Science Infrastructure - Task #12018: Please update OrientDB ansible script please check :)
@massimiliano.assante@isti.cnr.it you didn't give me the time to explain
Ok sorry, i still don't get why social-indexer.d4science.org container would try "dialoguing" with orientdb though.
- Blocked by deleted (Task #12018: Please update OrientDB ansible script)
I was able to recover the situation.
- Status changed from New to In Progress
- % Done changed from 0 to 100
The smart-executor was restarted. Please close the ticket at your convenience
- Status changed from In Progress to Closed
News Feed search function is back "on date"
- Related to Incident #12203: News Feed search function returns result up to mid June 2018 added
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