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Incident #12203

closed

News Feed search function returns result up to mid June 2018

Added by Massimiliano Assante almost 7 years ago. Updated almost 7 years ago.

Status:
Closed
Priority:
High
Assignee:
Category:
-
Start date:
Jul 19, 2018
Due date:
Jul 20, 2018
% Done:

100%

Estimated time:
Infrastructure:
Production

Description

It seems that News Feed search function returns result up to mid February 2018, after that no results are returned. It could be related to the fact that after upgrading to gCube 4.11 the Smart Executor social-data-indexer-se-plugin (which is the one triggering the indexing of social networking data) was not restarted correctly.

Can you check?

See also previous Incident #11460 and previous incident #12015


Related issues

Related to D4Science Infrastructure - Incident #11460: News Feed search function returns result up to mid February 2018ClosedRoberto CirilloMar 15, 2018Mar 15, 2018

Actions
Related to D4Science Infrastructure - Incident #12015: News Feed search function returns result up to mid April 2018ClosedLuca FrosiniJun 25, 2018Jun 26, 2018

Actions
Related to D4Science Infrastructure - Task #12263: Restart Accounting AggregatorClosedLuca FrosiniJul 27, 2018

Actions
Actions #1

Updated by Massimiliano Assante almost 7 years ago

  • Related to Incident #11460: News Feed search function returns result up to mid February 2018 added
Actions #2

Updated by Massimiliano Assante almost 7 years ago

  • Related to Incident #12015: News Feed search function returns result up to mid April 2018 added
Actions #3

Updated by Roberto Cirillo almost 7 years ago

This service has not been upgraded during gCube 4.12. I've tried to restart it. Please, could you check if it works now?

Actions #4

Updated by Massimiliano Assante almost 7 years ago

Nope, still nothing after Mid-End of June (the latest hit i could get is of June 25th)

Actions #5

Updated by Roberto Cirillo almost 7 years ago

  • Assignee changed from Roberto Cirillo to Luca Frosini

I' ve restart the resource registry instances during gCube 4.12 release, I'm not sure if that's related. However this plugin has not be upgraded during gCube 4.12 release. Luca could you take a look?

Actions #6

Updated by Roberto Cirillo almost 7 years ago

any update?

Actions #7

Updated by Luca Frosini almost 7 years ago

  • Status changed from New to Closed
  • % Done changed from 0 to 100

The smart-executor was not restarted correctly because it was not able to connect to orientdb (orientdb01-d4s.d4science.org).
OrientDB server has saturated the number of connections because of a great number of connections requests from 146.48.123.23 (monitoring.research-infrastructures.eu).

I successfully restarted orientdb as well as social-indexer.

Actions #8

Updated by Massimiliano Assante almost 7 years ago

I confirm that now the search works with the latest posts of July as well.

Actions #9

Updated by Luca Frosini almost 7 years ago

  • Related to Task #12263: Restart Accounting Aggregator added
Actions

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