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From Jun 20, 2018 to Jul 19, 2018

Jul 19, 2018

09:38 PM Incident #12203: News Feed search function returns result up to mid June 2018
I' ve restart the resource registry instances during gCube 4.12 release, I'm not sure if that's related. However this... Roberto Cirillo
12:46 PM Incident #12203: News Feed search function returns result up to mid June 2018
Nope, still nothing after Mid-End of June (the latest hit i could get is of June 25th) Massimiliano Assante
12:40 PM Incident #12203: News Feed search function returns result up to mid June 2018
This service has not been upgraded during gCube 4.12. I've tried to restart it. Please, could you check if it works n... Roberto Cirillo
11:52 AM Incident #12203 (Closed): News Feed search function returns result up to mid June 2018
It seems that News Feed search function returns result up to mid February 2018, after that no results are returned. I... Massimiliano Assante
05:00 PM Task #11831: Explore new letsencrypt clients to add wildcard certificates support
We have a wildcard certificate, at last Andrea Dell'Amico
04:52 PM VRE #12171 (Released): Create a VRE for ICDI
Leonardo Candela
04:51 PM VRE #12171 (Available): Create a VRE for ICDI
The VRE is available at https://services.d4science.org/group/icdi Leonardo Candela
04:35 PM VRE #12171 (In Progress): Create a VRE for ICDI
Leonardo Candela
03:59 PM VRE #12171 (Planned): Create a VRE for ICDI
Leonardo Candela
03:58 PM VRE #9232 (Released): Create a VRE for EOSCpilot TextCrowd use case
Leonardo Candela

Jul 18, 2018

06:07 PM Incident #12178: MongoOperationManager - primary db not discovered. Backend will be instantiated with default value
The patch is being distributed on the gateways Massimiliano Assante
10:32 AM Incident #12178 (Feedback): MongoOperationManager - primary db not discovered. Backend will be instantiated with default value
Roberto Cirillo
10:01 AM Incident #12178 (In Progress): MongoOperationManager - primary db not discovered. Backend will be instantiated with default value
I see that the problem is still there. I'm going to investigate, anyway this is just a log issue not a real problem. Roberto Cirillo
04:53 PM Support #12179 (Closed): Aquamaps still run with Java7
OK, thanks Fabio. I'm going to close this ticket. Roberto Cirillo
04:39 PM Support #12179 (Feedback): Aquamaps still run with Java7
No problem has been found while testing the portlets from BiodiversityLab and AquaMaps VREs.
I suggest to keep the c...
Fabio Sinibaldi
03:51 PM Incident #12176 (Closed): garr site is not reachable
The problem has been solved by the GARR technical support. It seems that it was caused by a problem on the Neutron ga... Andrea Dell'Amico
03:46 PM Task #12183: Please add nagios check to monitor the correct functioning of social networking service
Is it possible to have a *machine* token? we should not rely on personal tokens for the monitoring checks. Andrea Dell'Amico
12:50 PM Task #12183 (Closed): Please add nagios check to monitor the correct functioning of social networking service
Here's 2 REST Calls that should be performed every 10 minutes, each of the calls need a user token of one VRE of your... Massimiliano Assante
03:15 PM Task #12173 (Closed): Suspend all the letsencrypt certificates renewals for 15 days
All the hosts on the d4science.org domain have been reconfigured. The situation can be monitored here: https://crt.sh... Andrea Dell'Amico
03:14 PM Incident #12182 (Closed): Social Networking service not working
The service seem to work now. Thanks Massimiliano Assante
12:51 PM Incident #12182: Social Networking service not working
I see a Too Many Open File exception. I'm going to investigate. Roberto Cirillo
12:50 PM Incident #12182 (In Progress): Social Networking service not working
Roberto Cirillo
12:29 PM Incident #12182 (Closed): Social Networking service not working
Any call to the social networking service generate t
HTTP Status 500 - Cannot call sendError() after the response ...
Massimiliano Assante

Jul 17, 2018

09:03 PM Upgrade #12113 (Completed): D4Science Gateway upgrade to gCube 4.12.0
Massimiliano Assante
09:02 PM Upgrade #12113 (In Progress): D4Science Gateway upgrade to gCube 4.12.0
Massimiliano Assante
09:02 PM Upgrade #12113 (Planned): D4Science Gateway upgrade to gCube 4.12.0
Massimiliano Assante
07:32 PM Task #12173: Suspend all the letsencrypt certificates renewals for 15 days
Reconfigured all the servers but the ones still unreachable at garr-ct1.
Andrea Dell'Amico
05:23 PM Task #12173 (In Progress): Suspend all the letsencrypt certificates renewals for 15 days
The cron job has been modified, so that we can specify the days of month (I set 1-15 for our servers) while the hour ... Andrea Dell'Amico
07:23 PM Support #12179 (Closed): Aquamaps still run with Java7
This service cannot be upgraded because 4.12 has builded in java8.
Please check if it works without any upgrade of s...
Roberto Cirillo
07:15 PM Incident #12178 (Rejected): MongoOperationManager - primary db not discovered. Backend will be instantiated with default value
There was an upgrade on going. Re-open this ticket if the problem happen again Roberto Cirillo
06:58 PM Incident #12178 (Closed): MongoOperationManager - primary db not discovered. Backend will be instantiated with default value
Since the upgrade today the logs in the gateway server are filled with this warning:
~~~
[PORTAL] 647936 [Species...
Massimiliano Assante
07:09 PM Upgrade #12019 (In Progress): D4Science Infrastructure Upgrade to gCube 4.12.0
Roberto Cirillo
07:08 PM Upgrade #12019 (Planned): D4Science Infrastructure Upgrade to gCube 4.12.0
Roberto Cirillo
07:06 PM Upgrade #12150 (Completed): gCubeApps VO upgrade to gCube 4.12
Roberto Cirillo
04:17 PM Upgrade #12150 (In Progress): gCubeApps VO upgrade to gCube 4.12
Roberto Cirillo
06:53 PM Incident #12134: Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production
Folks, I have modified the version of DM pool manager in dev environment to get SVN credentials from the IS. In parti... Ciro Formisano
06:41 PM Task #12118 (Closed): MongoDB: upgrade production cluster to version 3.4
Roberto Cirillo
03:46 PM Task #12118 (Feedback): MongoDB: upgrade production cluster to version 3.4
All nodes, included mongo-p-vol.d4science.org, updated to mongodb-org version 3.4.16 Tommaso Piccioli
03:15 PM Task #12118 (In Progress): MongoDB: upgrade production cluster to version 3.4
Tommaso Piccioli
06:40 PM Upgrade #12151 (Completed): D4Research VO upgrade to gCube 4.12
Roberto Cirillo
04:18 PM Upgrade #12151 (In Progress): D4Research VO upgrade to gCube 4.12
Roberto Cirillo
06:40 PM Upgrade #12149 (Completed): FARM VO upgrade to gCube 4.12
Roberto Cirillo
04:17 PM Upgrade #12149 (In Progress): FARM VO upgrade to gCube 4.12
Roberto Cirillo
06:39 PM Upgrade #12116 (Completed): D4Science Root VO upgrade to gCube 4.12
Roberto Cirillo
01:10 PM Upgrade #12116 (In Progress): D4Science Root VO upgrade to gCube 4.12
Roberto Cirillo
03:45 PM Task #12117: MongoDB: upgrade production cluster to version 3.2
All nodes temporarily updated to mongodb-org version 3.2.20 Tommaso Piccioli
03:15 PM Task #12117 (Closed): MongoDB: upgrade production cluster to version 3.2
Tommaso Piccioli
01:11 PM Task #12117 (In Progress): MongoDB: upgrade production cluster to version 3.2
Roberto Cirillo
12:20 PM Incident #12176 (In Progress): garr site is not reachable
The problem is under investigation by the GARR people.
Andrea Dell'Amico
10:42 AM Incident #12176 (Closed): garr site is not reachable
I'm not able to connect to any garr host Roberto Cirillo

Jul 16, 2018

07:15 PM Task #12173: Suspend all the letsencrypt certificates renewals for 15 days
Better yet, change the cron job to run only in the first 10/15 days of the month so that we will always have a free w... Andrea Dell'Amico
07:00 PM Task #12173 (Closed): Suspend all the letsencrypt certificates renewals for 15 days
Let's suspend all the certificates renewals for 15 days, so that we can have a window where we can ask for new certif... Andrea Dell'Amico
04:15 PM Task #11976: New load balancer for the tagme service
Some resources:
https://gist.github.com/jeremyj/e964a951634f1997daea
https://serverfault.com/questions/555763/hapro...
Andrea Dell'Amico
04:07 PM Task #12157 (Closed): Change the resolv.conf and dhclient.conf configurations on all the GARR instances
I just changed the network configuration on both the GARR regions. The new resolvers should be active in the next 24 ... Andrea Dell'Amico
03:23 PM Task #12157 (In Progress): Change the resolv.conf and dhclient.conf configurations on all the GARR instances
Never mind. The DNS servers provided by the DHCP service can be changed editing the `subnet` configuration from the O... Andrea Dell'Amico
02:57 PM Upgrade #12151 (Planned): D4Research VO upgrade to gCube 4.12
Roberto Cirillo
02:56 PM Upgrade #12150 (Planned): gCubeApps VO upgrade to gCube 4.12
Roberto Cirillo
02:54 PM Upgrade #12149 (Planned): FARM VO upgrade to gCube 4.12
Roberto Cirillo
02:53 PM Upgrade #12116 (Planned): D4Science Root VO upgrade to gCube 4.12
Roberto Cirillo
12:56 PM VRE #12171 (Released): Create a VRE for ICDI

A VRE for supporting the activities of the ICDI initiative will be created. Such a VRE will contain the basic servi...
Leonardo Candela
09:47 AM Task #12169 (Closed): Provide the new dataminer library for dataminer prototypes cluster
The prototypes cluster needs a different job's queue value.
Could you execute a remote build in order to have, just ...
Roberto Cirillo

Jul 13, 2018

04:50 PM Incident #12124 (Closed): Sth wrong with user leonardo.candela and AGINFRA+ Gateway VREs
The Limit set to 99 for the max number of VRE do display in the GoTo has been raised to 160 and this fixed the issue. Massimiliano Assante
02:51 PM Incident #12124 (In Progress): Sth wrong with user leonardo.candela and AGINFRA+ Gateway VREs
The problem occurred today for pasquale.pagano on SBD Gateway Massimiliano Assante

Jul 12, 2018

07:10 PM Task #12162 (Closed): Critical memory alert on GNs
Both the services have been restated. Now the situation is back to normal. I'm going to close this ticket. Roberto Cirillo
06:35 PM Task #12162 (Closed): Critical memory alert on GNs
Various instances of GeoNetwork report a critical Memory Usage. Please invesitgate and take action.
Reported problem...
Fabio Sinibaldi
02:22 PM Support #12115 (Closed): User Management and wrong Acceptance Manager details
The only thing we can do is to ask @p.koltsida@di.uoa.gr to remove the Acceptance Manager column of the table. Please... Massimiliano Assante

Jul 11, 2018

05:46 PM Task #12156 (Closed): registry-parthenosvo.d4science.org: add nagios checks
Done. I also added checks for collector-parthenosvo.d4science.org.
Andrea Dell'Amico
05:02 PM Task #12156 (Closed): registry-parthenosvo.d4science.org: add nagios checks
The VM above is still not monitored by nagios.
It's needed to add the standard nagios checks as done for other IS-R...
Roberto Cirillo
05:43 PM Task #12157 (Closed): Change the resolv.conf and dhclient.conf configurations on all the GARR instances
To permanently change the resolvers on the GARR instances we need to modify the dhclient configuration, otherwise the... Andrea Dell'Amico
05:33 PM Task #3262 (Closed): Change the ldap authentication for the d4science subversion repository
The redbox access has been switched too. The authorized group is `cn=redbox_repo,ou=Groups,dc=d4science,dc=org`
Andrea Dell'Amico
01:37 PM Task #12154: Switch hosts from d4science.org to d4science.net
tabulardata-devnext-d.dev.d4science.org: VM and IP deleted Tommaso Piccioli
12:51 PM Task #12154: Switch hosts from d4science.org to d4science.net
tabulardata-devsec.d4science.org could be switched to tabulardata-devsec.d4science.net because the db is hosted on: p... Roberto Cirillo
11:17 AM Task #12154 (Closed): Switch hosts from d4science.org to d4science.net
This ticket would keep track of all the hosts that could be switched to the new domain "d4science.net".
First list...
Roberto Cirillo
12:31 PM Task #12155 (Closed): Move all development servers to .net domain
All the servers allocated to dev and pre including databases and storage backends have to be moved to .net.
Please...
Pasquale Pagano
11:14 AM Task #11825 (Closed): Setup New gateway performfish.d4science.net
Massimiliano Assante

Jul 10, 2018

05:52 PM Task #11825: Setup New gateway performfish.d4science.net
and the gateway is up and running
https://performfish.d4science.net
Massimiliano Assante
05:49 PM Task #11825: Setup New gateway performfish.d4science.net
The certificate is ready and installed. Andrea Dell'Amico
05:11 PM Task #11825: Setup New gateway performfish.d4science.net
@andrea.dellamico@isti.cnr.it please let us know when the certificate for https://performfish.d4science.net/ is ready Massimiliano Assante
05:05 PM Task #11825: Setup New gateway performfish.d4science.net
As we are not able to obtain a certificate under the d4science.org domain, has just been decided to use the `performf... Andrea Dell'Amico
04:53 PM Task #11825: Setup New gateway performfish.d4science.net
Hi all, people of PerformFish are pushing to have the portal available with the SSL certificate. When can we make it ... Gianpaolo Coro
03:24 PM Upgrade #12151: D4Research VO upgrade to gCube 4.12
**Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** spd2.d4science.org
* **(CNR) DONE** tabulardata2.d4scien...
Roberto Cirillo
03:04 PM Upgrade #12151 (Completed): D4Research VO upgrade to gCube 4.12
Roberto Cirillo
03:22 PM Upgrade #12150: gCubeApps VO upgrade to gCube 4.12
**Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** spd1.d4science.org
* **(CNR) DONE** tabulardata1.d4scien...
Roberto Cirillo
03:03 PM Upgrade #12150 (Completed): gCubeApps VO upgrade to gCube 4.12
Roberto Cirillo
03:20 PM Upgrade #12149: FARM VO upgrade to gCube 4.12
**Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** smart-grsf-d4s.d4science.org
* **(CNR) DONE** spd2.d4sci...
Roberto Cirillo
03:02 PM Upgrade #12149 (Completed): FARM VO upgrade to gCube 4.12
Roberto Cirillo
12:23 PM Incident #12134 (Closed): Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production
Ok, now it works. I close the ticket. Giancarlo Panichi
12:04 PM Incident #12134: Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production
I've found the problem. The ldap users were filtered using the `posixAccount` objectclass. I did not add that object ... Andrea Dell'Amico
11:40 AM Incident #12134: Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production
There is an authentication problem for the svn.d4science user, on dm-pool-manager-* service:
~~~
gcube@dm-pool-ma...
Giancarlo Panichi
11:21 AM Incident #12134: Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production
according to @g.panichi@isti.cnr.it the issue isn't solved, either the password is not the previous one (unlikely) or... Massimiliano Assante
11:46 AM Task #12118: MongoDB: upgrade production cluster to version 3.4
It's also needed to upgrade the volatile area hosted on mongo-p-vol.d4science.org. This instance is running with 3.2.... Roberto Cirillo
09:47 AM Upgrade #12023 (Completed): /gcube/preprod upgrade to gCube 4.12
Roberto Cirillo
09:14 AM Incident #12086 (Closed): ssk.parthenos-project.eu disappeared
Achille Felicetti
09:12 AM Incident #12086: ssk.parthenos-project.eu disappeared
The issue was due to a transfer of domain during which the ssk subdomain was lost. I recreated it and set the CNAME r... Achille Felicetti

Jul 09, 2018

07:57 PM Incident #12134 (Feedback): Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production
I've added the user, with the password used by the dm pool manager.
Andrea Dell'Amico
07:56 PM Incident #12134 (In Progress): Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production
Andrea Dell'Amico
12:51 PM Incident #12134 (Closed): Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production
The automatic deployment of DataMiner algorithms on production is stuck because in the cose it is used the "svn.d4sci... Massimiliano Assante
06:18 PM Task #11333 (Closed): Reconfigure jenkins-dnet.d4science.org to authenticate against ldap.d4science.org
Andrea Dell'Amico
06:17 PM Task #11333 (In Progress): Reconfigure jenkins-dnet.d4science.org to authenticate against ldap.d4science.org
Done. We should try to use ldap groups to enlist the authorized users. Andrea Dell'Amico
04:26 PM Incident #12086: ssk.parthenos-project.eu disappeared
Any news? The certificate is going to expire in three weeks, if there are no plans to restore `ssk.parthenos-project.... Andrea Dell'Amico
03:04 PM Incident #12124 (Closed): Sth wrong with user leonardo.candela and AGINFRA+ Gateway VREs
It seems the issue was related to the fact the the user had too many VREs associated to his account (138). Reducing t... Massimiliano Assante
11:05 AM Incident #12124 (In Progress): Sth wrong with user leonardo.candela and AGINFRA+ Gateway VREs
Massimiliano Assante
11:01 AM Incident #12124 (Closed): Sth wrong with user leonardo.candela and AGINFRA+ Gateway VREs
Only in the gateway reported in the subject the user leonardo.candela has the following exception
~~~
VM630:1 ...
Massimiliano Assante
02:42 PM VM Creation #12053 (Closed): Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
The SBD catalogue seems work in all scopes Francesco Mangiacrapa
01:17 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
Done. The scopes are now:
~~~
/d4science.research-infrastructures.eu/SoBigData
/d4science.research-infrastructur...
Andrea Dell'Amico
12:01 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
I just added the scope to the list in the ansible variables. Let me know when I can reconfigure the connector.
Andrea Dell'Amico
10:44 AM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
Thanks @tommaso.piccioli@isti.cnr.it and @andrea.dellamico@isti.cnr.it now the catalogue works fine at https://sobigd... Francesco Mangiacrapa
10:32 AM Upgrade #12112 (Completed): D4Science Preprod Gateway upgrade to gCube 4.12.0
The preproduction portal is updated to gCube 4.12, @mariaantonietta.digirolamo@eng.it could you set up the functional... Massimiliano Assante

Jul 07, 2018

07:03 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
I restarted the connnector container in this moment, if you can check it... Tommaso Piccioli
05:10 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
I fixed the redirection yesterday. About the missing scope the only action I know is a restart of the container but I... Andrea Dell'Amico
03:21 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
The CkanConnector seems undeployed (is missing) in that scope (/d4science.research-infrastructures.eu/SoBigData/Resou... Francesco Mangiacrapa
08:25 AM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
I cannot access the catalogue anymore. I attached an image reporting the error Pasquale Pagano

Jul 06, 2018

09:46 PM VM Creation #12053 (Feedback): Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
Hostname has been switched. @roberto.cirillo@isti.cnr.it fixed all the endpoint, the connector configuration has been... Andrea Dell'Amico
11:11 AM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
I noticed that 3 items were added to old catalogue (https://ckan-sobigdata.d4science.org/) so their should be added t... Francesco Mangiacrapa
07:30 PM Task #12122 (Closed): Please Create parthenos.aggregator@d4science.org alias email address
Created as open mailing list
Contents of the parthenos.aggregator@d4science.org mailing list
pasquale.pagano@i...
Tommaso Piccioli
07:18 PM Task #12122 (In Progress): Please Create parthenos.aggregator@d4science.org alias email address
Andrea Dell'Amico
07:14 PM Task #12122: Please Create parthenos.aggregator@d4science.org alias email address
Then let's go for `parthenos.aggregator@d4science.org` as Luca already suggested. How can a ticket be "unrejected"? Alessia Bardi
06:56 PM Task #12122 (Rejected): Please Create parthenos.aggregator@d4science.org alias email address
Massimiliano Assante
06:55 PM Task #12122: Please Create parthenos.aggregator@d4science.org alias email address
The email is taken and used from the PARTHENOS gateway (as sender and as mailbox where to get replies and likes from ... Massimiliano Assante
06:39 PM Task #12122: Please Create parthenos.aggregator@d4science.org alias email address
parthenos@d4science.org exists as mailbox because it was requested by @massimiliano.assante@isti.cnr.it
@massimili...
Luca Frosini
03:56 PM Task #12122 (Closed): Please Create parthenos.aggregator@d4science.org alias email address
The alias email address should be pointed to:
* pasquale.pagano@isti.cnr.it
* alessia.bardi@isti.cnr.it
* luca.fro...
Luca Frosini
05:25 PM Task #11825: Setup New gateway performfish.d4science.net
I'm still waiting for at least a day without the embargo. I cannot foresee it, I don't know how many certifcates are ... Andrea Dell'Amico
04:02 PM Task #11825: Setup New gateway performfish.d4science.net
The PerformFISH Gateway is ready, https://performfish.d4science.org however we are still waiting for the SSL Certific... Massimiliano Assante
04:11 PM Task #11831: Explore new letsencrypt clients to add wildcard certificates support
Any news on this, we would need to go LIVE soon with https://performfish.d4science.org Massimiliano Assante
03:39 PM Task #12121 (Closed): Enable Google and LinkedIn SSO on PerformFISH Gateway PerformFISH
Massimiliano Assante
03:34 PM Task #12121 (Closed): Enable Google and LinkedIn SSO on PerformFISH Gateway PerformFISH
Massimiliano Assante
03:33 PM Task #12098 (Closed): Production Gateways PerformFISH Site creation and Theme
Massimiliano Assante
12:01 PM Upgrade #12112 (In Progress): D4Science Preprod Gateway upgrade to gCube 4.12.0
Massimiliano Assante
10:07 AM Upgrade #12023 (In Progress): /gcube/preprod upgrade to gCube 4.12
Roberto Cirillo
04:48 AM VM Creation #12030 (Closed): Upgrade VM with Resource Registry instance
All my unit tests passed and I can ssh the node. Also, the installation looks good for what I can tell.
Thanks!
Manuele Simi

Jul 05, 2018

07:31 PM Task #11332 (Closed): Change the openaire redmine instance to use ldap.d4science.org for the authentication
Done. The migration is complete, the old ldap service removed from the redmine configuration.
Andrea Dell'Amico
05:19 PM Task #11332 (In Progress): Change the openaire redmine instance to use ldap.d4science.org for the authentication
Andrea Dell'Amico
06:28 PM Task #3262: Change the ldap authentication for the d4science subversion repository
Also moved all the gcore/gcube repositories.
The last one to be handled is RedBox.
Andrea Dell'Amico
05:18 PM Task #3262 (In Progress): Change the ldap authentication for the d4science subversion repository
The D-Net subversion instance now authenticates against ldap.d4science.org.
I'm waiting for the confirmation of the...
Andrea Dell'Amico
05:00 PM VM Creation #12030: Upgrade VM with Resource Registry instance
Manuele Simi wrote:
> Andrea Dell'Amico wrote:
> > Done. Can you check?
>
> Thanks. I don't have chance to check...
Andrea Dell'Amico
04:44 PM VM Creation #12030: Upgrade VM with Resource Registry instance
Andrea Dell'Amico wrote:
> Done. Can you check?
Thanks. I don't have chance to check the node right now. I will d...
Manuele Simi
04:41 PM VM Creation #12030: Upgrade VM with Resource Registry instance
Done. Can you check?
Andrea Dell'Amico
04:07 PM VM Creation #12030: Upgrade VM with Resource Registry instance
(sorry, wrong ticket).
I'm going to reinstall the services right now.
Andrea Dell'Amico
03:41 PM VM Creation #12030: Upgrade VM with Resource Registry instance
I manually added those jars for the reasons I explained few comments earlier.
Anyway, @andrea.dellamico@isti.cnr.i...
Manuele Simi
02:38 PM VM Creation #12030: Upgrade VM with Resource Registry instance
Manuele Simi wrote:
> Luca Frosini wrote:
> > The jar must be already present in smartgears, that's why it is not i...
Luca Frosini
01:23 PM VM Creation #12030: Upgrade VM with Resource Registry instance
Luca Frosini wrote:
> The jar must be already present in smartgears, that's why it is not included in resource-regis...
Manuele Simi
12:55 PM VM Creation #12030: Upgrade VM with Resource Registry instance
The jar must be already present in smartgears, that's why it is not included in resource-registry.
How old is the sm...
Luca Frosini
03:36 PM Task #12118 (Closed): MongoDB: upgrade production cluster to version 3.4
The upgrade will be done in the following way:
* Upgrade secondary members of the replica set;
* Step down the re...
Roberto Cirillo
03:33 PM Task #12117 (Closed): MongoDB: upgrade production cluster to version 3.2
The upgrade will be done in the following way:
* Upgrade secondary members of the replica set;
* Step down the re...
Roberto Cirillo
03:25 PM Upgrade #12116: D4Science Root VO upgrade to gCube 4.12
**HostingNode**
*WHN to upgrade*
* **POSTPONED** catalogue-ws.d4science.org
* **(CNR) DONE** all the instanc...
Roberto Cirillo
03:02 PM Upgrade #12116 (Completed): D4Science Root VO upgrade to gCube 4.12
Roberto Cirillo
02:44 PM Support #12115: User Management and wrong Acceptance Manager details
Just to showcase what I was reporting ... please find the attached images. Leonardo Candela
02:34 PM Support #12115: User Management and wrong Acceptance Manager details

I do not want to enter into any technical discussion here, since the current information is completely misleading a...
Leonardo Candela
12:37 PM Support #12115 (Feedback): User Management and wrong Acceptance Manager details
Either we don't show the value or I don't see any other option. Unfortunately Liferay has no support for user auto r... Massimiliano Assante
12:30 PM Support #12115 (Closed): User Management and wrong Acceptance Manager details
The information reported in the last column of the user management portlet is really misleading.
Dunno where this...
Leonardo Candela
01:33 PM Docker Image #12035 (Closed): Please deploy a Docker container with the "out of the box" LimeSurvey community version
This is excellent news! Thanks everyone Massimiliano Assante
01:27 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version
We seem to have been able to solve the issue with the mail sending capability: my colleague Claudio has set up a dedi... Maggie Hellström
12:35 PM Task #11732 (Closed): Please install apa6 CTAN package on ShareLaTex
Luca Frosini
12:34 PM Task #11732: Please install apa6 CTAN package on ShareLaTex
It seems not working as I expected.
Just adding
~~~
\usepackage{apacite}
~~~
The compilation provides a lot...
Luca Frosini
10:41 AM Upgrade #12112 (Planned): D4Science Preprod Gateway upgrade to gCube 4.12.0
Massimiliano Assante
10:39 AM Upgrade #12112 (Completed): D4Science Preprod Gateway upgrade to gCube 4.12.0
Massimiliano Assante
10:41 AM Upgrade #12113 (Completed): D4Science Gateway upgrade to gCube 4.12.0
Massimiliano Assante

Jul 04, 2018

06:41 PM Task #11978 (Closed): Add one DNS resolver in each of the GARR regions
Andrea Dell'Amico
02:50 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version
Maggie Hellström wrote:
> Dear Andrea,
>
> I don't know at the moment how the LimeSurvey application inside the D...
Andrea Dell'Amico
02:13 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version
Dear Andrea,
I don't know at the moment how the LimeSurvey application inside the Docker is configured. I have to ...
Maggie Hellström
01:54 PM Docker Image #12035 (In Progress): Please deploy a Docker container with the "out of the box" LimeSurvey community version
Maggie Hellström wrote:
> Dear all,
>
> I've only found one technical issue so far, in that it seems that the L...
Andrea Dell'Amico
01:00 PM Task #12110 (Closed): DataMiner - Check the version of R on the DataMiner services so that the version is 3.4 everywhere
Check the version of R on the DataMiner services so that the version is 3.4 everywhere
I noticed for example that:...
Giancarlo Panichi
11:36 AM Task #12058: IS-Collector: Restart all the smartgears services with too many open connections to IS-Collector
socialnetworking1.d4science.org restarted for connections to collector-parthenosvo.d4science.org Roberto Cirillo

Jul 03, 2018

05:20 PM Task #11732 (Feedback): Please install apa6 CTAN package on ShareLaTex
Well, I installed the full texlive distribution. Now everything packaged and latex related is installed. @luca.frosi... Andrea Dell'Amico
05:12 PM Task #11732 (In Progress): Please install apa6 CTAN package on ShareLaTex
Yes, but the part that I did not understand is if it's part of some other collection. There's no stand alone debian p... Andrea Dell'Amico
05:02 PM Task #11732: Please install apa6 CTAN package on ShareLaTex
Andrea Dell'Amico wrote:
> @luca.frosini@isti.cnr.it I forgot the details. Did we find a package to install?
@and...
Luca Frosini
03:15 PM Task #11732: Please install apa6 CTAN package on ShareLaTex
@luca.frosini@isti.cnr.it I forgot the details. Did we find a package to install?
Andrea Dell'Amico
04:26 PM VM Creation #12030: Upgrade VM with Resource Registry instance
Andrea Dell'Amico wrote:
> About the missing jar files, the playbook uses the ansible `maven_artifact` module to d...
Manuele Simi
04:05 PM VM Creation #12030: Upgrade VM with Resource Registry instance
Manuele Simi wrote:
> I'm reopening this because there did exist problems on the node.
>
> Specifically, when I t...
Andrea Dell'Amico
03:48 PM VM Creation #12030 (In Progress): Upgrade VM with Resource Registry instance
I'm reopening this because there did exist problems on the node.
Specifically, when I tried to delete contexts by ...
Manuele Simi
03:14 PM Task #9213 (Rejected): enable calDAV authentication on D4Science Gateways
We didn't find a way to make it work reliably. Andrea Dell'Amico
03:09 PM Task #11944 (Closed): Add 1 GB of RAM to accounting service instances
Andrea Dell'Amico
03:09 PM Task #11981 (Closed): Add a ssh shell proxy on the CT1 GARR region
Done some days ago. Andrea Dell'Amico
03:01 PM VM Creation #11927 (Closed): Create the new ckan instance: ckan-aginfra.d4science.org
Andrea Dell'Amico
03:01 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
@francesco.mangiacrapa@isti.cnr.it are we ready to switch?
Andrea Dell'Amico
02:59 PM Docker Image #12035 (Closed): Please deploy a Docker container with the "out of the box" LimeSurvey community version
I'm going to close this ticket since the deployment of the technology is done. I'm going to open a follow up ticket t... Leonardo Candela
01:59 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version
Dear all,
Together with my colleague Claudio, I have now successfully configured the LimeSurvey installation. As a...
Maggie Hellström
12:19 PM Docker Image #12035 (Feedback): Please deploy a Docker container with the "out of the box" LimeSurvey community version
Andrea Dell'Amico
12:18 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version
Thanks for the clarifications. The application is now reachable from anywhere at https://docker-exec1.d4science.org/... Andrea Dell'Amico
10:02 AM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version
Thank you Andrea for all your hard work! Sorry for not replying sooner, but I see from the recent messages that the i... Maggie Hellström
08:05 AM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version
Andrea Dell'Amico wrote:
> Never mind, it was my fault. The application is reachable. @massimiliano.assante@isti.cnr...
Massimiliano Assante
02:37 PM Task #12102 (Closed): Preproduction infrastructure: create an alias for enabling services
Done. Give the DNS servers some minutes to update the zones.
Andrea Dell'Amico
02:32 PM Task #12102 (In Progress): Preproduction infrastructure: create an alias for enabling services
Andrea Dell'Amico
11:41 AM Task #12102 (Closed): Preproduction infrastructure: create an alias for enabling services
The enabling services of the root-VO will be recycled from enabling services of Edison VO.
It's needed to create an...
Roberto Cirillo
02:29 PM Task #11737 (Closed): Please setup a Nextcloud instance on D4Science
Andrea Dell'Amico
12:52 PM Incident #12103 (Rejected): workspace in dev: upload doesn't work anymore
We are migrating to workspace-uploader 2.0 that interacts with storagehub.
For this reason the dev environment is u...
Francesco Mangiacrapa
12:29 PM Incident #12103 (Rejected): workspace in dev: upload doesn't work anymore
It's not possible to upload any file from my ws.
In attachment the exception found on dev portal.
Please, could yo...
Roberto Cirillo

Jul 02, 2018

11:53 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version
Never mind, it was my fault. The application is reachable. @massimiliano.assante@isti.cnr.it the docker server is cur... Andrea Dell'Amico
07:10 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version
Manually fixing all the redirections I am able to reach https://docker-exec1.d4science.org/limesurvey/index.php?r=ins... Andrea Dell'Amico
06:55 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version
I see that the variable is been passed to the container. The output of `docker container inspect limesurvey` reports
...
Andrea Dell'Amico
06:42 PM Docker Image #12035 (In Progress): Please deploy a Docker container with the "out of the box" LimeSurvey community version
I'm trying to run the container giving it a different location, because the docker server is shared with other contai... Andrea Dell'Amico
05:22 PM Task #12087: Remove services from Edison VO
scope removed from ansible-playbook.
We should also remove the Edison key from the playbook.
Roberto Cirillo
04:54 PM Task #12087: Remove services from Edison VO
node44.p.d4science.research-infrastructures.eu removed Roberto Cirillo
04:45 PM Task #12087 (In Progress): Remove services from Edison VO
On node44.p.d4science.research-infrastructures.eu (VREModeler service, not provisioned), the scope will be removed ma... Roberto Cirillo
02:32 PM Task #12087 (Closed): Remove services from Edison VO
It's needed to remove the Edison scope from the following services:
~~~
accounting-service1.d4science.org
accoun...
Roberto Cirillo
04:44 PM Task #11825: Setup New gateway performfish.d4science.net
Andrea Dell'Amico wrote:
> I just added the hostname. The certificate will have to wait.
We are still unable to o...
Andrea Dell'Amico
04:43 PM Task #12098 (Closed): Production Gateways PerformFISH Site creation and Theme
Massimiliano Assante
03:11 PM Task #12090 (Closed): Remove Edison VO scope from infrastructure-monitor
In order to dismiss the Edison VO, it's needed to remove the Edison VO from all the production and preproduction port... Roberto Cirillo
03:01 PM Task #11862: Dismiss EDISON Virtual Organisation and related enabling services
The services to dismiss are the following:
~~~
collector-edison.d4science.org:8080 (IS-Collector)
collector-edis...
Roberto Cirillo
11:39 AM Task #11978: Add one DNS resolver in each of the GARR regions
The resolver at region `garr-ct1` has IP 192.168.100.39
The resolver at region `garr-pa1` has IP 192.168.101.68
Andrea Dell'Amico
10:57 AM Incident #12086: ssk.parthenos-project.eu disappeared
Let me ask Achille @achille.felicetti@gmail.com about this as PIN is managing the hostname Massimiliano Assante
10:38 AM Incident #12086 (Closed): ssk.parthenos-project.eu disappeared

The certification renewal for ssk-application.parthenos.d4science.org and ssk.parthenos-project.eu is failing becau...
Andrea Dell'Amico
10:00 AM Upgrade #12019: D4Science Infrastructure Upgrade to gCube 4.12.0
due to changes in a related task Roberto Cirillo

Jun 29, 2018

05:47 PM Task #11831 (In Progress): Explore new letsencrypt clients to add wildcard certificates support
I tested the procedure on preprod1.d4science.org. Our DNS configuration is working, and I've found the correct workfl... Andrea Dell'Amico
03:13 PM Upgrade #12023 (Paused): /gcube/preprod upgrade to gCube 4.12
Roberto Cirillo
11:08 AM Upgrade #12023 (In Progress): /gcube/preprod upgrade to gCube 4.12
Roberto Cirillo
02:43 PM VM Creation #12053 (In Progress): Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
We still need to move the hostname and the smartgears scope registration.
Andrea Dell'Amico
02:38 PM VM Creation #12053 (Closed): Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
Francesco Mangiacrapa
10:29 AM Task #12058 (Paused): IS-Collector: Restart all the smartgears services with too many open connections to IS-Collector
Roberto Cirillo

Jun 28, 2018

07:01 PM Task #11978 (In Progress): Add one DNS resolver in each of the GARR regions
The resolvers have been provisioned. Now a new resolv.conf must be deployed to the GARR VMs.
Andrea Dell'Amico
06:00 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
The problem has been solved. Andrea Dell'Amico
02:01 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
We've found a clash between a file that we overwrite and a newer version of that file. It's `/usr/lib/ckan/default/sr... Andrea Dell'Amico
12:35 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
The VM has been provisioned. If the harvesting succeeds, we can switch the hostname and the smartgears scope.
Andrea Dell'Amico
05:26 PM Incident #12063 (Closed): Storage Hub Recent Documents do not get updated in SoBigData.eu VRE
I Uploaded a new file at 14.30 today here: https://goo.gl/gMd8RA
However if I go on the VRE and asl for the recent...
Massimiliano Assante
12:36 PM VM Creation #12055 (Closed): Create SOLR instance for CKAN SBD: ckan-solr.sobigdata.d4science.net
The solr instance is up and running. Andrea Dell'Amico
12:36 PM VM Creation #12054 (Closed): Create DB instance for CKAN SBD: ckan-pg.sobigdata.d4science.net
The VM has been provisioned, databases created.
Andrea Dell'Amico
10:34 AM Task #12058: IS-Collector: Restart all the smartgears services with too many open connections to IS-Collector
Services restarted. Roberto Cirillo
10:14 AM Task #12058 (In Progress): IS-Collector: Restart all the smartgears services with too many open connections to IS-Collector
Roberto Cirillo
09:56 AM Task #12058 (Closed): IS-Collector: Restart all the smartgears services with too many open connections to IS-Collector
Roberto Cirillo

Jun 27, 2018

06:18 PM Task #12031: gCubeApps - IS-Collector: too many open connections
OK you are still not convinced but I say that because all the threads in the logs are named "AccountingScheduledThrea... Roberto Cirillo
04:55 PM Task #12031: gCubeApps - IS-Collector: too many open connections
Roberto Cirillo wrote:
> There were a lot of accounting threads that were connected to the IS when the IS-Collector ...
Luca Frosini
03:02 PM Task #12031: gCubeApps - IS-Collector: too many open connections
@luca.frosini@isti.cnr.it , @lucio.lelii@isti.cnr.it the log seems to be clear to me:
There were a lot of accountin...
Roberto Cirillo
02:56 PM Task #12031: gCubeApps - IS-Collector: too many open connections
After the restart of the containers identified yesterday, the situation seems to be returned to more normal levels.
...
Roberto Cirillo
02:08 PM Task #12031: gCubeApps - IS-Collector: too many open connections
I investigated the issue and Accounting seems not querying the IS continuously as @roberto.cirillo@isti.cnr.it suppos... Luca Frosini
12:48 PM Task #12031: gCubeApps - IS-Collector: too many open connections
What should I say? There is an important issue and the logs have highlighted a potential source of this problem. This... Pasquale Pagano
09:48 AM Task #12031: gCubeApps - IS-Collector: too many open connections
Are you agree with my analysis? if not why there are a lot of accounting exception on the log in attachment? Have you... Roberto Cirillo
05:48 PM VM Creation #12055 (In Progress): Create SOLR instance for CKAN SBD: ckan-solr.sobigdata.d4science.net
Tommaso Piccioli
05:47 PM VM Creation #12055: Create SOLR instance for CKAN SBD: ckan-solr.sobigdata.d4science.net
VM ckan-solr.sobigdata.d4science.net running, to be provisioned. Tommaso Piccioli
04:44 PM VM Creation #12055 (Closed): Create SOLR instance for CKAN SBD: ckan-solr.sobigdata.d4science.net
Francesco Mangiacrapa
05:47 PM VM Creation #12054 (In Progress): Create DB instance for CKAN SBD: ckan-pg.sobigdata.d4science.net
VM ckan-pg.sobigdata.d4science.net running, to be provisioned. Tommaso Piccioli
04:42 PM VM Creation #12054 (Closed): Create DB instance for CKAN SBD: ckan-pg.sobigdata.d4science.net
Francesco Mangiacrapa
05:46 PM VM Creation #12053 (In Progress): Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
VM ckan.sobigdata.d4science.net running, to be provisioned. Tommaso Piccioli
04:34 PM VM Creation #12053 (Closed): Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net
Francesco Mangiacrapa
04:13 PM Upgrade #12023 (Planned): /gcube/preprod upgrade to gCube 4.12
Roberto Cirillo
04:13 PM Upgrade #12019: D4Science Infrastructure Upgrade to gCube 4.12.0
due to changes in a related task Roberto Cirillo
02:23 PM Support #12032 (Closed): ip-90-147-166-112.ct1.garrservices.it: too many opened connection to node66.p.d4science
The services have been restarted. Now I see 0 opened connections from 90.147.166.112. I'm going to close this ticket. Roberto Cirillo
02:05 PM Support #12032 (In Progress): ip-90-147-166-112.ct1.garrservices.it: too many opened connection to node66.p.d4science
OK. I'm going to restart the services one at a time Roberto Cirillo
12:49 PM Support #12032: ip-90-147-166-112.ct1.garrservices.it: too many opened connection to node66.p.d4science
Go on. One at a time, you can restart each one.
If the connections problem persists, we can even restart all the d...
Andrea Dell'Amico
12:34 PM Support #12032 (Feedback): ip-90-147-166-112.ct1.garrservices.it: too many opened connection to node66.p.d4science
I've verified the logs on all the dataminer instances with private ip. I see the same exceptions found on ckan-bb1, ... Roberto Cirillo
11:24 AM Support #12034 (Closed): ckan-bb1.d4science.org: too many opened connections to node66.p.d4science
The service has been restarted with log level set to DEBUG/TRACE. Now, the high number of opened connections to node6... Roberto Cirillo
05:44 AM VM Creation #12030 (Closed): Upgrade VM with Resource Registry instance
It works like a charm. Thanks! Manuele Simi

Jun 26, 2018

06:09 PM Task #12031 (Feedback): gCubeApps - IS-Collector: too many open connections
Looking the code, I dind't find any reason why accounting should open so many connections but I was looking the lates... Luca Frosini
04:22 PM Task #12031 (In Progress): gCubeApps - IS-Collector: too many open connections
Luca Frosini
04:01 PM Task #12031 (Feedback): gCubeApps - IS-Collector: too many open connections
I think, finally, I've localize the problem.
Yesterday, at 6 p.m. I've restarted the IS-Collector and Registry se...
Roberto Cirillo
10:12 AM Task #12031 (In Progress): gCubeApps - IS-Collector: too many open connections
Roberto Cirillo
10:10 AM Task #12031 (Closed): gCubeApps - IS-Collector: too many open connections
There are too many open connections on IS-Collector of gCubeApps VO hosted on:
~~~
node66.p.d4science.research-in...
Roberto Cirillo
06:08 PM Task #11831: Explore new letsencrypt clients to add wildcard certificates support
I'll try to use _acme-challenge.d4science.org as CNAME of _acme-challenge.d4science.net. Andrea Dell'Amico
05:44 PM Task #11831: Explore new letsencrypt clients to add wildcard certificates support
It seems that we can exploit a feature that do not force us to move the `d4science.org` domain before starting the au... Andrea Dell'Amico
06:04 PM Support #12034: ckan-bb1.d4science.org: too many opened connections to node66.p.d4science
From my point of view, you can restart it Luca Frosini
05:54 PM Support #12034 (Feedback): ckan-bb1.d4science.org: too many opened connections to node66.p.d4science
@luca.frosini@isti.cnr.it could I restart the container or do you want to check the behavior of this host?
I think t...
Roberto Cirillo
03:22 PM Support #12034: ckan-bb1.d4science.org: too many opened connections to node66.p.d4science
No. I tested it and it worked in the past, but I don't remember the specific smartgears version and the logback libra... Andrea Dell'Amico
03:10 PM Support #12034: ckan-bb1.d4science.org: too many opened connections to node66.p.d4science
@andrea.dellamico@isti.cnr.it I guess the logback reloading doesn't work. I've set the log to DEBUG three hours ago b... Roberto Cirillo
12:09 PM Support #12034: ckan-bb1.d4science.org: too many opened connections to node66.p.d4science
Andrea Dell'Amico wrote:
> The first line of the `logback.xml` file that automatically reload itself is:
>
> ~~~
...
Roberto Cirillo
11:52 AM Support #12034: ckan-bb1.d4science.org: too many opened connections to node66.p.d4science
The first line of the `logback.xml` file that automatically reload itself is:
~~~
<configuration scan="true" debu...
Andrea Dell'Amico
11:47 AM Support #12034: ckan-bb1.d4science.org: too many opened connections to node66.p.d4science
In this host there is the smartgears distribution 4.11 but I don't remember if the logback version released in 4.11 a... Roberto Cirillo
11:35 AM Support #12034: ckan-bb1.d4science.org: too many opened connections to node66.p.d4science
You should ask @francesco.mangiacrapa@isti.cnr.it as I only install the CKAN nodes. The smartgears part is separate f... Andrea Dell'Amico
11:32 AM Support #12034 (In Progress): ckan-bb1.d4science.org: too many opened connections to node66.p.d4science
I see a lot of opened connection to node66.p, sometimes over 50. This is not normal.
From logs (INFO level) I don't ...
Roberto Cirillo
11:21 AM Support #12034 (Closed): ckan-bb1.d4science.org: too many opened connections to node66.p.d4science
I see a lot of concurred opened connections from ckan-bb1.d4science.org to node66.p.d4science.research-infrastructure... Roberto Cirillo
05:50 PM Support #12033 (Closed): rstudio2.d4science.org: too many opened connetions to node66.p.d4science
After the restart I see again 0 opened connections. I'm going to close this ticket Roberto Cirillo
11:00 AM Support #12033: rstudio2.d4science.org: too many opened connetions to node66.p.d4science
For the moment, after the restart I see 0 opened connections Roberto Cirillo
10:42 AM Support #12033 (In Progress): rstudio2.d4science.org: too many opened connetions to node66.p.d4science
I'm going to decrease the log level in order to analyze the logs
Roberto Cirillo
10:36 AM Support #12033 (Closed): rstudio2.d4science.org: too many opened connetions to node66.p.d4science
I see a lot of concurred opened connections from rstudio2.d4science.org.
This host should be monitored.
Roberto Cirillo
05:17 PM VM Creation #12030 (Feedback): Upgrade VM with Resource Registry instance
The VM is now running smartgears version `2.2.0-4.12.0-162179` and the latest version of the resource registry.
Andrea Dell'Amico
05:08 PM VM Creation #12030 (In Progress): Upgrade VM with Resource Registry instance
Andrea Dell'Amico
05:03 AM VM Creation #12030 (Closed): Upgrade VM with Resource Registry instance
The container and the RR instance hosted on manuele-registry.dev.d4science.org. I tried to replace manually the RR in... Manuele Simi
05:01 PM Task #11982 (Closed): Increase RAM on ckan-grsf-admin2.d4science.org
Andrea Dell'Amico
05:00 PM Task #11982 (Feedback): Increase RAM on ckan-grsf-admin2.d4science.org
The VM is now running with 5GB of RAM Andrea Dell'Amico
04:59 PM Task #11982 (In Progress): Increase RAM on ckan-grsf-admin2.d4science.org
Andrea Dell'Amico
04:36 PM Task #11982: Increase RAM on ckan-grsf-admin2.d4science.org
I'm going to shutdown and start the instance right now.
Andrea Dell'Amico
03:12 PM Task #11982: Increase RAM on ckan-grsf-admin2.d4science.org
Please let me know when the CKAN instance has been restarted so I can investigate #12040 Luca Frosini
03:02 PM Task #11982: Increase RAM on ckan-grsf-admin2.d4science.org
@marketak@ics.forth.gr confirmed me that the publication is over. You can stop the VM. Luca Frosini
02:44 PM Task #11982: Increase RAM on ckan-grsf-admin2.d4science.org
Right now the smartgears instance is not able to start because it cannot allocate enough RAM. Is the publication acti... Andrea Dell'Amico
04:40 PM Task #12044 (Closed): Remove the component storagehub-client-wrapper (with groupid org.gcube.portal') from Nexus
Done Roberto Cirillo
04:31 PM Task #12044 (In Progress): Remove the component storagehub-client-wrapper (with groupid org.gcube.portal') from Nexus
Roberto Cirillo
03:33 PM Task #12044 (Closed): Remove the component storagehub-client-wrapper (with groupid org.gcube.portal') from Nexus
I'm going to change the groupid (from 'org.gcube.portal' to 'org.gcube.common') to the component 'storagehub-client-w... Francesco Mangiacrapa
03:23 PM VM Creation #11927: Create the new ckan instance: ckan-aginfra.d4science.org
Added the nagios monitoring. Andrea Dell'Amico
02:33 PM VM Creation #11927: Create the new ckan instance: ckan-aginfra.d4science.org
apache did not restart correctly last night, as often happens (we have a nagios handler that fix the problem, but thi... Andrea Dell'Amico
02:28 PM VM Creation #11927: Create the new ckan instance: ckan-aginfra.d4science.org
Just now by using the link https://ckan-aginfra.d4science.org/ I get a 502 Bad Gateway nginx. Could you check? Thanks Francesco Mangiacrapa
02:53 PM Incident #12043 (Rejected): ckan-grsf-admin2: more memory is needed
Duplicate of #11982, waiting for feedback from @francesco.mangiacrapa@isti.cnr.it Andrea Dell'Amico
02:48 PM Incident #12043 (Rejected): ckan-grsf-admin2: more memory is needed
The smartgears container has been killed by system this night at 3 a.m.
I've tried to restart the container but th...
Roberto Cirillo
02:19 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version
I was asking because nothing was specified in the request, but the container image runs a mysql instance and saves th... Andrea Dell'Amico
12:50 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version
Well, to me this is a bit complicated to understand how you want to:
* deal with the LimeSurvey installation as such...
Maggie Hellström
12:34 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version
Andrea Dell'Amico wrote:
> Do we need any persistent storage?
Of course we do, the created surveys must stay
Massimiliano Assante
12:33 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version
Do we need any persistent storage?
Andrea Dell'Amico
11:41 AM Docker Image #12035 (Closed): Please deploy a Docker container with the "out of the box" LimeSurvey community version
In the context of ENVRIPlus Project we would need (possibly bu the end of this week) to deploy a LimeSurvey communit... Massimiliano Assante
12:12 PM Task #10187 (Closed): Enhance SAI
I consider this ticket as concluded, because the project copy will have to be re-evaluated according to the transitio... Giancarlo Panichi
11:41 AM Support #12032: ip-90-147-166-112.ct1.garrservices.it: too many opened connection to node66.p.d4science
Andrea Dell'Amico wrote:
> It's the IP address that's used by the hosts without a public IP. So there's one (or more...
Roberto Cirillo
11:16 AM Support #12032: ip-90-147-166-112.ct1.garrservices.it: too many opened connection to node66.p.d4science
It's the IP address that's used by the hosts without a public IP. So there's one (or more than one) of the private IP... Andrea Dell'Amico
10:16 AM Support #12032 (Closed): ip-90-147-166-112.ct1.garrservices.it: too many opened connection to node66.p.d4science
Who is this host?
I'm not able to access to this host: ip-90-147-166-112.ct1.garrservices.it
Please could you gi...
Roberto Cirillo

Jun 25, 2018

07:09 PM VM Creation #11927 (Feedback): Create the new ckan instance: ckan-aginfra.d4science.org
The service is running. There are no customisations yet (and no valid x.509 certificate...)
Andrea Dell'Amico
02:09 PM VM Creation #11927: Create the new ckan instance: ckan-aginfra.d4science.org
Provisioning is in progress
Andrea Dell'Amico
06:27 PM Task #11831: Explore new letsencrypt clients to add wildcard certificates support
raising the priority as we would need to deliver a new gateway by the end of June (https://performfish.d4science.org) Massimiliano Assante
04:19 PM Upgrade #12023: /gcube/preprod upgrade to gCube 4.12
**Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** catalogue-ws-t.pre.d4science.org
* **(CNR) DONE** datamine...
Roberto Cirillo
03:41 PM Upgrade #12023 (Completed): /gcube/preprod upgrade to gCube 4.12
Roberto Cirillo
04:13 PM Task #12018 (Feedback): Please update OrientDB ansible script
The download URL is unchanged, only the compression format is different. I changed the playbook and run it, version 2... Andrea Dell'Amico
04:03 PM Task #12018 (In Progress): Please update OrientDB ansible script
Andrea Dell'Amico
02:38 PM Task #12018 (Closed): Please update OrientDB ansible script
We need to update the URL where downloading the server. Which is something like this:
https://bit.ly/orientdb-ce-2...
Luca Frosini
03:54 PM Incident #12015 (Closed): News Feed search function returns result up to mid April 2018
News Feed search function is back "on date" Massimiliano Assante
03:22 PM Incident #12015: News Feed search function returns result up to mid April 2018
The smart-executor was restarted. Please close the ticket at your convenience Luca Frosini
03:22 PM Incident #12015 (In Progress): News Feed search function returns result up to mid April 2018
Luca Frosini
03:18 PM Incident #12015: News Feed search function returns result up to mid April 2018
I was able to recover the situation. Luca Frosini
02:50 PM Incident #12015: News Feed search function returns result up to mid April 2018
Ok sorry, i still don't get why social-indexer.d4science.org container would try "dialoguing" with orientdb though. Massimiliano Assante
02:47 PM Incident #12015: News Feed search function returns result up to mid April 2018
Massimiliano Assante wrote:
> @luca.frosini@isti.cnr.it there must be a mistake, you set this ticket as Blocked by D...
Luca Frosini
02:46 PM Incident #12015: News Feed search function returns result up to mid April 2018
The 15th June instances 2 and 3 were restarted and this causes known issues on replication.
I stopped those instan...
Luca Frosini
02:45 PM Incident #12015: News Feed search function returns result up to mid April 2018
@luca.frosini@isti.cnr.it there must be a mistake, you set this ticket as Blocked by D4Science Infrastructure - Task ... Massimiliano Assante
12:15 PM Incident #12015: News Feed search function returns result up to mid April 2018
The smart-executor service is up and running and all the social-indexer plugin resources are correctly published on I... Roberto Cirillo
11:47 AM Incident #12015: News Feed search function returns result up to mid April 2018
I was able to retrieve results until Mid April 2018 not March as previously stated Massimiliano Assante
11:44 AM Incident #12015 (Closed): News Feed search function returns result up to mid April 2018
It seems that News Feed search function returns result up to mid February 2018, after that no results are returned. I... Massimiliano Assante
03:04 PM Upgrade #12019 (Completed): D4Science Infrastructure Upgrade to gCube 4.12.0
Roberto Cirillo
02:23 PM VM Creation #11729 (Closed): VM for mongo
sorry for the long time taken before checking. Everything works fine Miriam Baglioni

Jun 21, 2018

10:11 AM Task #12008 (Rejected): grsf-publisher deployed on gcube-staging repo doesn't work
The latest grsf-publisher service version (grsf-publisher-ws-1.6.0-4.12.0-169302) deployed on staging repo doesn't wo... Roberto Cirillo
10:03 AM Task #12007 (New): Storage-MongoDB: Disable nagios alert when a backup is performed
If a backup is performed the nagios alert related to mongo5 instance should be disabled otherwise I cannot understand... Roberto Cirillo

Jun 20, 2018

02:59 PM Incident #11988 (Closed): Copy doesn't work prepoerly
The test has been passed. I'm going to close this ticket. Thanks. Roberto Cirillo
02:54 PM Incident #11988: Copy doesn't work prepoerly
the patch has been deployed please test the workspace https://services.d4science.org/group/d4science-services-gateway... Massimiliano Assante
11:14 AM Incident #11988: Copy doesn't work prepoerly
Thanks @francesco.mangiacrapa@isti.cnr.it
Please @massimiliano.assante@isti.cnr.it could you deploy the new jar o...
Roberto Cirillo
02:56 PM Upgrade #11999 (Completed): Deploy Home Library patch on Infra Gateways for fixing Incident 11988
Massimiliano Assante
02:38 PM Upgrade #11999 (In Progress): Deploy Home Library patch on Infra Gateways for fixing Incident 11988
Massimiliano Assante
02:35 PM Upgrade #11999 (Completed): Deploy Home Library patch on Infra Gateways for fixing Incident 11988
Massimiliano Assante
02:42 PM Task #11825: Setup New gateway performfish.d4science.net
How long we still have to wait? We need this soon @andrea.dellamico@isti.cnr.it Massimiliano Assante
09:47 AM VM Creation #11954: VM to host the GRSF-services-updater service
The webApps (there are two) have been uploaded on SVN.
* https://svn.d4science-ii.research-infrastructures.eu/gcub...
Yannis Marketakis
 

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