Activity

From Aug 10, 2018 to Sep 08, 2018

Sep 08, 2018

03:17 PM Support #12438 (Closed): remove users from VRE: Please, remove the following user from the GEMex VRE:
Diaz Leon Heber
Andrea Rossi
Vasquez Villegard Orlando
... Eugenio Trumpy

Sep 04, 2018

06:19 PM Task #11862 (Closed): Dismiss EDISON Virtual Organisation and related enabling services: Roberto Cirillo
05:48 PM Task #12387 (Closed): Increment the prometheus data retention, right now it's too limited.: How much? 6 months? One year? Last solar year plus the current one? Andrea Dell'Amico
05:37 PM Task #12227 (Feedback): Encoding issue on Dataminer proto 5: Done. As the problem was impacting dataminer5-proto.d4science.org only, the new version of Rprofile.site will be prov... Andrea Dell'Amico
05:26 PM Task #12227: Encoding issue on Dataminer proto 5: Gianpaolo Coro wrote:
> the problem does not occur anymore. Why this operation had to be forced?
You lamented a l... Andrea Dell'Amico
04:56 PM Task #12227: Encoding issue on Dataminer proto 5: After @andrea.dellamico@isti.cnr.it has added this forcing in the Rprofile.site file:
~~~
readRenviron("/etc/defa... Gianpaolo Coro
11:39 AM Task #12227: Encoding issue on Dataminer proto 5: Is it possible to check that the following information is aligned on all dataminers?
~~~
environment variables
R... Gianpaolo Coro
11:29 AM Task #12227: Encoding issue on Dataminer proto 5: I cannot reproduce the issue systematically because it seems to be random. Is it possible to re-install the machine? Gianpaolo Coro
10:51 AM Task #12227: Encoding issue on Dataminer proto 5: I'm going to build a test for Dataminer 5. Gianpaolo Coro
05:07 PM Task #12384: Provide a cronjob for restarting VREModeler service: I confirm that node22 is part of the production nodes also in the ansible inventory. If it can be moved into the pre ... Andrea Dell'Amico
02:28 PM Task #12384 (Closed): Provide a cronjob for restarting VREModeler service: It's needed to restart the VREModeler instance running on
~~~
gcube1@node22.p.d4science.research-infrastructures.... Roberto Cirillo
03:02 PM Incident #12379 (Closed): StorageHub not working on all VREs under D4Research VO: The problem seems to be related to the IS-Registry service of D4Research VO that sometimes fails to republish the GCo... Roberto Cirillo
12:35 PM Incident #12379: StorageHub not working on all VREs under D4Research VO: The exceptions found yesterday are 40 not 84 as previously said. All the exceptions were related to the storagehub re... Roberto Cirillo
11:06 AM Incident #12379: StorageHub not working on all VREs under D4Research VO: Yesterday, on AGINFRAPlus and other VREs under D4Research the workspace widget (exploit storage hub was not working),... Massimiliano Assante
09:49 AM Incident #12379 (Feedback): StorageHub not working on all VREs under D4Research VO: The resource is registered properly under D4Research VO.
Could you add a minimal description in order to understand... Roberto Cirillo
09:45 AM Incident #12379 (In Progress): StorageHub not working on all VREs under D4Research VO: Roberto Cirillo
02:21 PM Incident #12380: node22.p.d4science.research-infrastructures.eu is not responding: Andrea Dell'Amico wrote:
> I assumed that it was production, from the hostname (it's still a Ubuntu 12.04 FYI).
>
... Roberto Cirillo
01:49 PM Incident #12380: node22.p.d4science.research-infrastructures.eu is not responding: I assumed that it was production, from the hostname (it's still a Ubuntu 12.04 FYI).
About the restart, a cron job... Andrea Dell'Amico
10:07 AM Incident #12380 (Closed): node22.p.d4science.research-infrastructures.eu is not responding: This is the VREModeler service instance of preproduction infrastructure. It's a gCore based service and there is a me... Roberto Cirillo
09:57 AM Incident #12380 (In Progress): node22.p.d4science.research-infrastructures.eu is not responding: Roberto Cirillo
09:55 AM Incident #12380 (Closed): node22.p.d4science.research-infrastructures.eu is not responding: From the nohup.out file:
~~~
Exception in thread "Thread-11647282" java.lang.OutOfMemoryError: Java heap space
... Andrea Dell'Amico
02:11 PM VM Creation #11771: Please create a VM having access to prod authorization service: Andrea Dell'Amico wrote:
>
> Does that means that the VM should be deployed after 4.13.0 has been released?
Yes
Luca Frosini
01:52 PM VM Creation #11771: Please create a VM having access to prod authorization service: Luca Frosini wrote:
> Please note the plugin will be released as uber-jar
Does that means that the VM should be d... Andrea Dell'Amico
11:24 AM VM Creation #11771: Please create a VM having access to prod authorization service: Please note the plugin will be released as uber-jar Luca Frosini
11:24 AM VM Creation #11771: Please create a VM having access to prod authorization service: The plugin refactor has been completed.
The plugin will be released with Release 4.13.0. Then we have to deploy it o... Luca Frosini
01:51 PM Task #10368 (Closed): DM Pool Manager not working (improvement on the notification mechanism): Andrea Dell'Amico
11:36 AM Upgrade #12378 (Completed): Upgrade infra gateway to support new VO D4OS: The VO has been added, the VRE Definition lacks the functionality part though
https://services.d4science.org/grou... Massimiliano Assante
11:16 AM Task #176 (Closed): Configure DSS to support EUDAT-D4Science integration: Pasquale Pagano

Sep 03, 2018

08:28 PM Task #176: Configure DSS to support EUDAT-D4Science integration: Can we close this one? Andrea Dell'Amico
08:25 PM Task #12227: Encoding issue on Dataminer proto 5: Can we restart this activity? Andrea Dell'Amico
08:24 PM Task #12018 (Closed): Please update OrientDB ansible script: Andrea Dell'Amico
06:48 PM Incident #12379 (Closed): StorageHub not working on all VREs under D4Research VO: Massimiliano Assante
06:44 PM Task #12355 (Closed): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor: the new VO has been added to the production infrastructure monitor Massimiliano Assante
04:42 PM Task #12355: Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor: Is it possible to also add the new VO to the production infrastructure monitor? Thanks in advance Roberto Cirillo
06:24 PM Upgrade #12378 (In Progress): Upgrade infra gateway to support new VO D4OS: Massimiliano Assante
06:20 PM Upgrade #12378 (Completed): Upgrade infra gateway to support new VO D4OS: Massimiliano Assante
05:16 PM Task #12352: Add new VO scope D4OS to all the dataminer instances: It's needed to add the garr instances deployed at Palermo site.
At this moment only ip-90-147-188-138.pa1.garrservi... Roberto Cirillo
04:39 PM Task #12350 (Closed): Add D4OS gcubekey to the ansible playbook: Roberto Cirillo
04:37 PM Task #12345 (Closed): Create new VO "D4OS" in production environment: Roberto Cirillo
03:09 PM Incident #12360 (Closed): VRE Modeler Service of SoBigData VO not responding: the service works as expected, thanks Massimiliano Assante
02:58 PM Incident #12360 (Feedback): VRE Modeler Service of SoBigData VO not responding: After the restart the problem seems to be resolved. Please, could you try now and close the ticket if the service wor... Roberto Cirillo
02:51 PM Incident #12360: VRE Modeler Service of SoBigData VO not responding: The service is correctly published on IS.
I see in the portal log the following exception, nothing on VREModeler l... Roberto Cirillo
02:42 PM Incident #12360 (In Progress): VRE Modeler Service of SoBigData VO not responding: Roberto Cirillo
12:11 PM Task #12374 (Closed): document-store-lib-accounting-service will be created as uber-jar please mdoify ansible script installing accounting-service for next upgrade: Luca Frosini
12:00 PM Task #12058: IS-Collector: Restart all the smartgears services with too many open connections to IS-Collector: The following services has been restarted in order to improve the D4Research IS-Collector instance:
~~~
storagehu... Roberto Cirillo
10:17 AM Incident #12363 (Closed): Openaire, SmartArea, SoBigData: collector down: SoBigData collector restored successfully. Roberto Cirillo
10:10 AM Incident #12363 (In Progress): Openaire, SmartArea, SoBigData: collector down: collector-sbd is down for too many open file exception. It'e needed a db restore. Roberto Cirillo

Sep 01, 2018

12:35 PM Support #11605: Set DataMiner queue length to 1: Hello Leonardo,
I hope you don't mind that I reuse this specific ticket instead of opening a new one with the same... Lars Valentin

Aug 31, 2018

06:58 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins: Lars Valentin wrote:
> Good morning Andrea,
>
> I just added a dummy workflow for you to be imported into KNIME f... Andrea Dell'Amico
06:37 AM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins: Good morning Andrea,
I just added a dummy workflow for you to be imported into KNIME for later use in ANSIBLE. Its... Lars Valentin
04:56 PM Incident #12363: Openaire, SmartArea, SoBigData: collector down: I fixed timezone and clock sync on
collector-sa-d4s.smart-applications.area.pi.cnr.it
registry-sa-d4s.smart-appl... Tommaso Piccioli
11:01 AM Incident #12363 (Closed): Openaire, SmartArea, SoBigData: collector down: Roberto Cirillo
11:01 AM Incident #12363: Openaire, SmartArea, SoBigData: collector down: After a db restore, SmartArea is back. Roberto Cirillo
10:46 AM Incident #12363: Openaire, SmartArea, SoBigData: collector down: OpenAIRE is back Roberto Cirillo
10:24 AM Incident #12363: Openaire, SmartArea, SoBigData: collector down: The OpenAIRE collector db was corrupted. I've executed a restore procedure and now I'm going to check if it works pro... Roberto Cirillo
10:06 AM Incident #12363 (In Progress): Openaire, SmartArea, SoBigData: collector down: Roberto Cirillo
10:05 AM Incident #12363 (Closed): Openaire, SmartArea, SoBigData: collector down: The IS-collector service instances of the VO above are down since this night.
I'm going to check and restart them Roberto Cirillo
03:09 PM Task #12364 (Closed): Move the data directory of the new geonetwork installations outside the webapp directory: Right now the geonetwork servers have their data inside `webapps/geonetwork/WEB-INF/data/`. To move it away there is ... Andrea Dell'Amico
03:00 PM Task #12359 (Rejected): Enable authorization in order to serve the new VO: D4OS: My mistake Roberto Cirillo
02:59 PM Task #12348 (Closed): D4OS VO: install Registry and Notifier services: Roberto Cirillo
11:59 AM Task #12346 (Closed): D4OS VO: Install IS-Collector and ResourceManager services: Resoucemanager reconfigured. Roberto Cirillo
11:27 AM Task #12346 (In Progress): D4OS VO: Install IS-Collector and ResourceManager services: IS-Collector installed successfully, now it's needed to reconfigure the ResourceManager instance running on 8000 port Roberto Cirillo
11:45 AM Task #12355 (Feedback): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor: Roberto Cirillo
11:44 AM Task #12355 (In Progress): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor: Roberto Cirillo

Aug 30, 2018

07:32 PM Task #12354 (Closed): Rewrite of performfish.d4science.net to performfish.d4science.org on infra gateways: thanks, it works fine Massimiliano Assante
07:01 PM Task #12354 (Feedback): Rewrite of performfish.d4science.net to performfish.d4science.org on infra gateways: The redirection is in place, handled by haproxy.
Andrea Dell'Amico
06:52 PM Task #12354 (In Progress): Rewrite of performfish.d4science.net to performfish.d4science.org on infra gateways: Andrea Dell'Amico
11:49 AM Task #12354 (Closed): Rewrite of performfish.d4science.net to performfish.d4science.org on infra gateways: Rewriting of performfish.d4science.net to performfish.d4science.org on infra gateways should be made at the same tim... Massimiliano Assante
06:26 PM VRE #12344: AlienAndInvasiveSpecies VRE: When fully set up, I believe this VRE have to be made accessible through the BB gateway as well.
Pasquale Pagano
05:59 PM VRE #12344 (Available): AlienAndInvasiveSpecies VRE: The VRE is available at https://services.d4science.org/group/alienandinvasivespecies Massimiliano Assante
05:58 PM VRE #12344 (In Progress): AlienAndInvasiveSpecies VRE: Massimiliano Assante
05:45 PM VRE #12344 (Planned): AlienAndInvasiveSpecies VRE: Massimiliano Assante
05:32 PM Incident #12360 (Closed): VRE Modeler Service of SoBigData VO not responding: Massimiliano Assante
05:31 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins: One thing about the knime executable path: do you need an absolute path? because the `knime` command is available in ... Andrea Dell'Amico
05:29 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins: After fixing the plugins repository URLs, I had to run the plugins installation tasks three times on my test machine ... Andrea Dell'Amico
03:05 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins: Never mind, I guess I've found at least one mistake from my part: the plugins repositories do not use the point versi... Andrea Dell'Amico
03:04 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins: Only two installed correctly, I still have to look at the error logs of the other ones:
~~~
org.knime.features.ba... Andrea Dell'Amico
01:43 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins: Hey Andrea,
could you tell me what is installed already and what is missing? I might have an idea then.
Best Lars Lars Valentin
12:56 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins: Lars Valentin wrote:
> Andrea Dell'Amico wrote:
> > Hi Lars, the infrastructure problems were solved yesterday even... Andrea Dell'Amico
05:12 PM VM Creation #11771: Please create a VM having access to prod authorization service: The plugin has been refactored to support scheduling but the DB read from the portlet has been changed and maybe it i... Luca Frosini
05:05 PM Task #12355 (Feedback): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor: Massimiliano Assante
05:04 PM Task #12355 (In Progress): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor: added to the pre prod monitor
https://pre.d4science.org/infrastructure-monitor Massimiliano Assante
04:39 PM Task #12355: Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor: I need a monitor in order to check the new enabling services, please could you update the infrastructure-monitor? Roberto Cirillo
11:58 AM Task #12355 (Closed): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor: In order to test the new VO D4OS, it's needed to add the new VO scope to the infrastructure-monitor in preproduction ... Roberto Cirillo
03:53 PM Task #12359 (Rejected): Enable authorization in order to serve the new VO: D4OS: This is the url of the new common-scope-maps library that contains the new VO:
http://maven.research-infrastructur... Roberto Cirillo
03:41 PM Task #12352 (In Progress): Add new VO scope D4OS to all the dataminer instances: Roberto Cirillo
11:13 AM Task #12352 (Closed): Add new VO scope D4OS to all the dataminer instances: It's needed to remove the old Edison scope and to add the new Vo scope D4OS to all the dataminer instances.
In par... Roberto Cirillo
03:41 PM Task #12350 (In Progress): Add D4OS gcubekey to the ansible playbook: Roberto Cirillo
10:39 AM Task #12350 (Closed): Add D4OS gcubekey to the ansible playbook: It's needed to add the new VO gcubekey to the ansible playbook when the new VO is ready Roberto Cirillo
02:34 PM Task #11862 (In Progress): Dismiss EDISON Virtual Organisation and related enabling services: The enabling services above will be reconfigured in order to serve the new VO called "D4OS". Roberto Cirillo
11:51 AM Upgrade #12353 (Completed): Deploy patch for Incident #12351 (Email Parser stuck on AGINFRA Gateway): The patch has been deployed and seems to work fine Massimiliano Assante
11:47 AM Upgrade #12353 (In Progress): Deploy patch for Incident #12351 (Email Parser stuck on AGINFRA Gateway): Massimiliano Assante
11:40 AM Upgrade #12353 (Completed): Deploy patch for Incident #12351 (Email Parser stuck on AGINFRA Gateway): Massimiliano Assante
11:46 AM Incident #12351 (Closed): Email Parser stuck on AGINFRA Gateway: Massimiliano Assante
11:45 AM Incident #12351 (Resolved): Email Parser stuck on AGINFRA Gateway: The fix is working, patch deployment will be managed in a separate ticket Massimiliano Assante
11:34 AM Incident #12351: Email Parser stuck on AGINFRA Gateway: The issue has beed identified, patch is in progress.
The issue was due to the fact that the email client of user Z... Massimiliano Assante
11:07 AM Incident #12351 (In Progress): Email Parser stuck on AGINFRA Gateway: Massimiliano Assante
11:05 AM Incident #12351 (Closed): Email Parser stuck on AGINFRA Gateway: Due to a particular message received:
~~~
2018-08-30 08:47:27,482 INFO socialmail.PeriodicTask [pool-115-thread... Massimiliano Assante
11:36 AM Task #12347 (Closed): D4OS VO: provide the ServiceMap: New common-scope-maps library is available now on gCube-Staging repository with the following version: 1.0.9-4.13.0-1... Roberto Cirillo
10:41 AM Task #12347: D4OS VO: provide the ServiceMap: The first build of the new common-scope-maps (1.0.9) is ongoing. Roberto Cirillo
10:17 AM Task #12347 (In Progress): D4OS VO: provide the ServiceMap: Roberto Cirillo
09:55 AM Task #12347 (Closed): D4OS VO: provide the ServiceMap: It's needed to provide the new ServiceMap xml file for enabling services and to upgrade the library common-scope-maps... Roberto Cirillo
10:36 AM Support #12250: so called "right click feature" to send model file from folder directly to the dataminer: Dear @lars.valentin@bfr.bund.de
waiting for our call tomorrow I like to clarify why I'm insisting on the fact tha... Leonardo Candela
10:36 AM Task #12345 (In Progress): Create new VO "D4OS" in production environment: Roberto Cirillo
09:46 AM Task #12345 (Closed): Create new VO "D4OS" in production environment: The new VO should be deployed under the following "root-VO":
~~~
/d4science.research-infrastructures.eu
~~~ Roberto Cirillo
10:31 AM Task #12102 (Closed): Preproduction infrastructure: create an alias for enabling services: Aliases substitution done. The DNS zone should be updated in few minutes. Tommaso Piccioli
10:09 AM Task #12102 (In Progress): Preproduction infrastructure: create an alias for enabling services: I'm going to re open this ticket because now the enabling VMs previously dedicated to Edison VO should be dedicated t... Roberto Cirillo
09:55 AM Task #12348 (Closed): D4OS VO: install Registry and Notifier services: The services will be installed on the following VM:
~~~
registry-d4os.d4science.org
~~~ Roberto Cirillo
09:51 AM Task #12346 (Closed): D4OS VO: Install IS-Collector and ResourceManager services: The new IS-Collector instance should be installed on:
~~~
collector-d4os.d4science.org:8080
~~~
The new Resou... Roberto Cirillo

Aug 29, 2018

06:20 PM VRE #12344: AlienAndInvasiveSpecies VRE: yes, we can create it under gCubeApps VO. Roberto Cirillo
05:40 PM VRE #12344: AlienAndInvasiveSpecies VRE: List of DM Algorithms needed:
* Presence Cells Generation
* Absence Cells From Aquamaps
* Absence Generation F... Massimiliano Assante
05:39 PM VRE #12344 (Released): AlienAndInvasiveSpecies VRE: VRE Name: AlienAndInvasiveSpecies
Description: @gianpaolo.coro@isti.cnr.it TODO
The VRE should offer:
* acce... Massimiliano Assante
05:34 PM Task #12323: Update the oVirt cluster to the latest release: The upgrade didn't fix the gluster leak, btw. The correct fix has been just published. Andrea Dell'Amico
04:01 PM Task #12087 (Paused): Remove services from Edison VO: Removed from Edison VO the following services:
~~~
socialnetworking1.d4science.org
catalogue-ws.d4science.org
~... Roberto Cirillo
03:11 PM Task #12058 (Paused): IS-Collector: Restart all the smartgears services with too many open connections to IS-Collector: Roberto Cirillo
11:10 AM Task #12058 (In Progress): IS-Collector: Restart all the smartgears services with too many open connections to IS-Collector: Roberto Cirillo
10:13 AM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins: Andrea Dell'Amico wrote:
> Hi Lars, the infrastructure problems were solved yesterday evening. I'll start working on... Lars Valentin
09:56 AM Support #12250: so called "right click feature" to send model file from folder directly to the dataminer: Dear @leonardo.candela@isti.cnr.it,
this ticket is about the "right click feature" you recently implemented and al... Lars Valentin

Aug 28, 2018

03:57 PM Support #12250: so called "right click feature" to send model file from folder directly to the dataminer: In #12250#note-9 and #12250#note-10 below BFR colleagues suggested to rely on a completely new JS portlet hosted by t... Leonardo Candela
03:43 PM Support #12250: so called "right click feature" to send model file from folder directly to the dataminer: I have to admit that the proliferation of unrelated tickets is making the discussion challenging to follow. We crea... Leonardo Candela
12:28 PM Incident #12334: Please remove orientdb from startup services on orientdb02-d4s.d4science.org and orientdb03-d4s.d4science.org: Thank you Luca Frosini
12:03 PM Incident #12334 (Closed): Please remove orientdb from startup services on orientdb02-d4s.d4science.org and orientdb03-d4s.d4science.org: Fixed. Now the service is restarted only if it's meant to be running. Andrea Dell'Amico
12:01 PM Incident #12334 (In Progress): Please remove orientdb from startup services on orientdb02-d4s.d4science.org and orientdb03-d4s.d4science.org: I've found the culprit: the letsencrypt hook started the service after a certificate renewal without respecting the f... Andrea Dell'Amico
10:12 AM Incident #12334 (Closed): Please remove orientdb from startup services on orientdb02-d4s.d4science.org and orientdb03-d4s.d4science.org: The two instances still restart. Luca Frosini
11:03 AM VM Creation #11954 (Closed): VM to host the GRSF-services-updater service: OK, thanks. Andrea Dell'Amico
10:29 AM VM Creation #11954: VM to host the GRSF-services-updater service: @andrea.dellamico@isti.cnr.it the gcube-apps.xml (used to expose the service to the infrastructure) can be added in d... Luca Frosini
10:21 AM Task #12336 (Closed): Restart Accounting Aggregator instance: Luca Frosini
10:15 AM Task #12336 (Closed): Restart Accounting Aggregator instance: Luca Frosini
10:19 AM Support #12337 (Feedback): Restart Social Data Indexer instance: @massimiliano.assante@isti.cnr.it the plugins seem restarted correctly but I have this log:
~~~
10:15:00.217 [Def... Luca Frosini
10:15 AM Support #12337 (Closed): Restart Social Data Indexer instance: Luca Frosini
10:18 AM Task #12335 (Closed): Restart OrientDB Cluster: Luca Frosini
10:13 AM Task #12335 (Closed): Restart OrientDB Cluster: Stop orientdb02 and orientdb03 and restart orientdb01 Luca Frosini

Aug 27, 2018

03:01 PM VM Creation #11954: VM to host the GRSF-services-updater service: Yannis Marketakis wrote:
> The services look fine. Thanks.
>
> The configuration of the services (i.e. passing th... Andrea Dell'Amico
01:16 PM VM Creation #11954: VM to host the GRSF-services-updater service: The services look fine. Thanks.
The configuration of the services (i.e. passing the proper token, the connection d... Yannis Marketakis

Aug 24, 2018

04:43 PM Task #10237 (Closed): Please raise the timeout-limit of virtuoso.parthenos.d4science.org: MaxQueryCostEstimationTime 8000
MaxQueryExecutionTime 1500
And closing this ticket after 9 months without feedback. Alessia Bardi
04:32 PM Incident #12326 (Closed): GARR OpenStack dashboard and CT1 regions are unreachable: Andrea Dell'Amico
04:11 PM Incident #12326 (Feedback): GARR OpenStack dashboard and CT1 regions are unreachable: The virtuoso instance is back online too, I just asked Alessia to check if it's working correctly.
Andrea Dell'Amico
11:15 AM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable: The situation is back to normal but for the virtuoso instance, the GARR staff is investigating the problem.
Andrea Dell'Amico
04:01 PM Support #12250: so called "right click feature" to send model file from folder directly to the dataminer: Dear @g.panichi@isti.cnr.it,
Francesco mentioned you as the person who can provide me with a KNIME workflow which ... Lars Valentin
03:33 PM Support #12250: so called "right click feature" to send model file from folder directly to the dataminer: Dear all,
I would like to suggest the following changes on the text from Matthias to more fit my understanding of ... Lars Valentin
12:51 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins: Hi Lars, the infrastructure problems were solved yesterday evening. I'll start working on the KNIME installation next... Andrea Dell'Amico
12:48 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins: Hey Andrea,
I was wondering if there is the option to manually set up one datamainer with the new version of KNIM... Lars Valentin

Aug 23, 2018

03:29 PM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable: You're right. I see from It's stuck on the early boot phase. I tried to stop/start it, but without results. I'm addin... Andrea Dell'Amico
03:19 PM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable: virtuoso-parthenos is still not responding, even if it was not in the list of VMs in error state Alessia Bardi
02:49 PM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable: Update: All the servers but the ones in `error` state are up and reachable again.
The up to date list of VMs in `e... Andrea Dell'Amico

Aug 22, 2018

11:57 AM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable: The situation worsened again. I asked the GARR staff for news again today, they did not answer at all yesterday. Andrea Dell'Amico

Aug 21, 2018

01:12 AM Task #11831: Explore new letsencrypt clients to add wildcard certificates support: All the load balancers are now using the wildcard certificates.
Important note for the subdomains: every subdomain... Andrea Dell'Amico

Aug 20, 2018

08:12 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins: Lars, we are suffering problems with one of our infrastructures so I cannot complete the installation until they have... Andrea Dell'Amico
07:57 PM Task #11831 (Closed): Explore new letsencrypt clients to add wildcard certificates support: The playbook works correctly and I adjusted the haproxy setup so that it works correctly with any of the two letsencr... Andrea Dell'Amico
05:19 PM Task #11831: Explore new letsencrypt clients to add wildcard certificates support: I have the scripting moslty done. It's ugly because all the parameters must be passed on the command line and some op... Andrea Dell'Amico

Aug 19, 2018

12:28 PM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable: The GARR staff found that migrating a VM that has connection problems restores the networking
VMs that are now wor... Andrea Dell'Amico

Aug 18, 2018

08:03 PM Task #12241: Setup New gateway open-science.it: @tommaso.piccioli@isti.cnr.it I don't see open-science.it listed at http://mx.isti.cnr.it/dnsmanager, but the officia... Andrea Dell'Amico
02:33 PM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable: Pasquale Pagano wrote:
> With the operations performed so far, are the DM clusters working again (even with reduced ... Andrea Dell'Amico

Aug 17, 2018

09:52 AM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable: With the operations performed so far, are the DM clusters working again (even with reduced capacities)?
Pasquale Pagano

Aug 16, 2018

09:20 PM Task #12323 (Closed): Update the oVirt cluster to the latest release: Andrea Dell'Amico
09:20 PM Task #12323: Update the oVirt cluster to the latest release: dlib18x is up again. I didn't really solved the problem, I'm going to investigate it when I have some time to spare. ... Andrea Dell'Amico
08:34 PM Incident #12326 (In Progress): GARR OpenStack dashboard and CT1 regions are unreachable: Andrea Dell'Amico
01:16 PM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable: I just asked again. Andrea Dell'Amico
11:43 AM Incident #12326 (Closed): GARR OpenStack dashboard and CT1 regions are unreachable: Since, yesterday, all the VMs hosted at GARR CT1 region are not reachable, and so it is the OpenStack management da... Andrea Dell'Amico
10:36 AM Support #12250: so called "right click feature" to send model file from folder directly to the dataminer: Dear @pasquale.pagano@isti.cnr.it ,
you are right that the "right-click feature" needs to be updated to support ou... Matthias Filter

Aug 15, 2018

02:56 PM Task #12323: Update the oVirt cluster to the latest release: dlib18x failed to boot after the upgrade. Tomorrow I'll try to fix the problem from the console. Andrea Dell'Amico

Aug 14, 2018

02:34 PM Task #12323: Update the oVirt cluster to the latest release: dlib19x and dlib17x upgraded Andrea Dell'Amico
01:38 PM Task #12323: Update the oVirt cluster to the latest release: dlib16x upgraded. Andrea Dell'Amico

Aug 13, 2018

09:31 AM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins: Andrea Dell'Amico wrote:
> I'll start with the knime installation next week.
Hey Andrea,
how is the installa... Lars Valentin

Aug 12, 2018

07:05 PM Task #12323: Update the oVirt cluster to the latest release: dlib15x upgraded. Andrea Dell'Amico
07:04 PM Task #12323 (In Progress): Update the oVirt cluster to the latest release: I added a wiki page that documents the upgrade steps. here: https://support.d4science.org/projects/aginfraplut/wiki/U... Andrea Dell'Amico
07:03 PM Task #12323 (Closed): Update the oVirt cluster to the latest release: It should solve a big memory leak in the glusterfs service Andrea Dell'Amico

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