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Incident #12351
closed
Email Parser stuck on AGINFRA Gateway
Status:
Closed
Priority:
Urgent
Assignee:
Category:
Application
Target version:
Start date:
Aug 30, 2018
Due date:
Aug 30, 2018
% Done:
100%
Estimated time:
Infrastructure:
Production
Description
Due to a particular message received:
2018-08-30 08:47:27,482 INFO socialmail.PeriodicTask [pool-115-thread-1,check:198] %08:47:27,482 INFO [pool-115-thread-1][PeriodicTask:198] --------------- FOUND EMAIL ------------------
2018-08-30 08:47:27,490 INFO socialmail.PeriodicTask [pool-115-thread-1,check:200] %08:47:27,490 INFO [pool-115-thread-1][PeriodicTask:200] Parsing email of "Zed**, ****" <*******@wur.nl> with subject: RE: Pierre-Etienne Alary commented on the post in EMPHASIS
java.lang.StringIndexOutOfBoundsException: String index out of range: -25
at java.lang.String.substring(String.java:1967)
at org.gcube.portal.socialmail.PeriodicTask.extractSubaddress(PeriodicTask.java:490)
at org.gcube.portal.socialmail.PeriodicTask.check(PeriodicTask.java:202)
at org.gcube.portal.socialmail.PeriodicTask.run(PeriodicTask.java:98)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:748)
2018-08-30 08:47:36,063 INFO o.g.p.u.n.s.NewsServiceImpl [http-bio-9090-exec-73,getUserConfiguration:1088][PORTAL] 519153260 [http-bio-9090-exec-73] INFO org.gcube.portlets.user.newsfeed.server.NewsService
Related issues
Updated by Massimiliano Assante almost 7 years ago
- Status changed from New to In Progress
Updated by Massimiliano Assante almost 7 years ago
- % Done changed from 0 to 50
The issue has beed identified, patch is in progress.
The issue was due to the fact that the email client of user Zedde constructed the email address unusually as
"aginfra+3fea53fb-9fe7-4c18-a1a2-389ce0a77607$POST@d4science.org" <aginfra+3fea53fb-9fe7-4c18-a1a2-389ce0a77607$POST@d4science.org>
instead of
The Name <aginfra+3fea53fb-9fe7-4c18-a1a2-389ce0a77607$POST@d4science.org>
only
Updated by Massimiliano Assante almost 7 years ago
- Related to Upgrade #12353: Deploy patch for Incident #12351 (Email Parser stuck on AGINFRA Gateway) added
Updated by Massimiliano Assante almost 7 years ago
- Status changed from In Progress to Resolved
- % Done changed from 50 to 100
The fix is working, patch deployment will be managed in a separate ticket
Updated by Massimiliano Assante almost 7 years ago
- Status changed from Resolved to Closed
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