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From Aug 02, 2018 to Aug 31, 2018

Aug 31, 2018

06:58 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins
Lars Valentin wrote:
> Good morning Andrea,
>
> I just added a dummy workflow for you to be imported into KNIME f... Andrea Dell'Amico
06:37 AM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins
Good morning Andrea,
I just added a dummy workflow for you to be imported into KNIME for later use in ANSIBLE. Its... Lars Valentin
04:56 PM Incident #12363: Openaire, SmartArea, SoBigData: collector down
I fixed timezone and clock sync on
collector-sa-d4s.smart-applications.area.pi.cnr.it
registry-sa-d4s.smart-appl... Tommaso Piccioli
11:01 AM Incident #12363 (Closed): Openaire, SmartArea, SoBigData: collector down
Roberto Cirillo
11:01 AM Incident #12363: Openaire, SmartArea, SoBigData: collector down
After a db restore, SmartArea is back. Roberto Cirillo
10:46 AM Incident #12363: Openaire, SmartArea, SoBigData: collector down
OpenAIRE is back Roberto Cirillo
10:24 AM Incident #12363: Openaire, SmartArea, SoBigData: collector down
The OpenAIRE collector db was corrupted. I've executed a restore procedure and now I'm going to check if it works pro... Roberto Cirillo
10:06 AM Incident #12363 (In Progress): Openaire, SmartArea, SoBigData: collector down
Roberto Cirillo
10:05 AM Incident #12363 (Closed): Openaire, SmartArea, SoBigData: collector down
The IS-collector service instances of the VO above are down since this night.
I'm going to check and restart them Roberto Cirillo
03:09 PM Task #12364 (Closed): Move the data directory of the new geonetwork installations outside the webapp directory
Right now the geonetwork servers have their data inside `webapps/geonetwork/WEB-INF/data/`. To move it away there is ... Andrea Dell'Amico
03:00 PM Task #12359 (Rejected): Enable authorization in order to serve the new VO: D4OS
My mistake Roberto Cirillo
02:59 PM Task #12348 (Closed): D4OS VO: install Registry and Notifier services
Roberto Cirillo
11:59 AM Task #12346 (Closed): D4OS VO: Install IS-Collector and ResourceManager services
Resoucemanager reconfigured. Roberto Cirillo
11:27 AM Task #12346 (In Progress): D4OS VO: Install IS-Collector and ResourceManager services
IS-Collector installed successfully, now it's needed to reconfigure the ResourceManager instance running on 8000 port Roberto Cirillo
11:45 AM Task #12355 (Feedback): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor
Roberto Cirillo
11:44 AM Task #12355 (In Progress): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor
Roberto Cirillo

Aug 30, 2018

07:32 PM Task #12354 (Closed): Rewrite of performfish.d4science.net to performfish.d4science.org on infra gateways
thanks, it works fine Massimiliano Assante
07:01 PM Task #12354 (Feedback): Rewrite of performfish.d4science.net to performfish.d4science.org on infra gateways
The redirection is in place, handled by haproxy.
 Andrea Dell'Amico
06:52 PM Task #12354 (In Progress): Rewrite of performfish.d4science.net to performfish.d4science.org on infra gateways
Andrea Dell'Amico
11:49 AM Task #12354 (Closed): Rewrite of performfish.d4science.net to performfish.d4science.org on infra gateways
Rewriting of performfish.d4science.net to performfish.d4science.org on infra gateways should be made at the same tim... Massimiliano Assante
06:26 PM VRE #12344: AlienAndInvasiveSpecies VRE
When fully set up, I believe this VRE have to be made accessible through the BB gateway as well.
Pasquale Pagano
05:59 PM VRE #12344 (Available): AlienAndInvasiveSpecies VRE
The VRE is available at https://services.d4science.org/group/alienandinvasivespecies Massimiliano Assante
05:58 PM VRE #12344 (In Progress): AlienAndInvasiveSpecies VRE
Massimiliano Assante
05:45 PM VRE #12344 (Planned): AlienAndInvasiveSpecies VRE
Massimiliano Assante
05:32 PM Incident #12360 (Closed): VRE Modeler Service of SoBigData VO not responding
Massimiliano Assante
05:31 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins
One thing about the knime executable path: do you need an absolute path? because the `knime` command is available in ... Andrea Dell'Amico
05:29 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins
After fixing the plugins repository URLs, I had to run the plugins installation tasks three times on my test machine ... Andrea Dell'Amico
03:05 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins
Never mind, I guess I've found at least one mistake from my part: the plugins repositories do not use the point versi... Andrea Dell'Amico
03:04 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins
Only two installed correctly, I still have to look at the error logs of the other ones:
~~~
org.knime.features.ba... Andrea Dell'Amico
01:43 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins
Hey Andrea,
could you tell me what is installed already and what is missing? I might have an idea then.
Best Lars Lars Valentin
12:56 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins
Lars Valentin wrote:
> Andrea Dell'Amico wrote:
> > Hi Lars, the infrastructure problems were solved yesterday even... Andrea Dell'Amico
05:12 PM VM Creation #11771: Please create a VM having access to prod authorization service
The plugin has been refactored to support scheduling but the DB read from the portlet has been changed and maybe it i... Luca Frosini
05:05 PM Task #12355 (Feedback): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor
Massimiliano Assante
05:04 PM Task #12355 (In Progress): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor
added to the pre prod monitor
https://pre.d4science.org/infrastructure-monitor Massimiliano Assante
04:39 PM Task #12355: Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor
I need a monitor in order to check the new enabling services, please could you update the infrastructure-monitor? Roberto Cirillo
11:58 AM Task #12355 (Closed): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor
In order to test the new VO D4OS, it's needed to add the new VO scope to the infrastructure-monitor in preproduction ... Roberto Cirillo
03:53 PM Task #12359 (Rejected): Enable authorization in order to serve the new VO: D4OS
This is the url of the new common-scope-maps library that contains the new VO:
http://maven.research-infrastructur... Roberto Cirillo
03:41 PM Task #12352 (In Progress): Add new VO scope D4OS to all the dataminer instances
Roberto Cirillo
11:13 AM Task #12352 (Closed): Add new VO scope D4OS to all the dataminer instances
It's needed to remove the old Edison scope and to add the new Vo scope D4OS to all the dataminer instances.
In par... Roberto Cirillo
03:41 PM Task #12350 (In Progress): Add D4OS gcubekey to the ansible playbook
Roberto Cirillo
10:39 AM Task #12350 (Closed): Add D4OS gcubekey to the ansible playbook
It's needed to add the new VO gcubekey to the ansible playbook when the new VO is ready Roberto Cirillo
02:34 PM Task #11862 (In Progress): Dismiss EDISON Virtual Organisation and related enabling services
The enabling services above will be reconfigured in order to serve the new VO called "D4OS". Roberto Cirillo
11:51 AM Upgrade #12353 (Completed): Deploy patch for Incident #12351 (Email Parser stuck on AGINFRA Gateway)
The patch has been deployed and seems to work fine Massimiliano Assante
11:47 AM Upgrade #12353 (In Progress): Deploy patch for Incident #12351 (Email Parser stuck on AGINFRA Gateway)
Massimiliano Assante
11:40 AM Upgrade #12353 (Completed): Deploy patch for Incident #12351 (Email Parser stuck on AGINFRA Gateway)
Massimiliano Assante
11:46 AM Incident #12351 (Closed): Email Parser stuck on AGINFRA Gateway
Massimiliano Assante
11:45 AM Incident #12351 (Resolved): Email Parser stuck on AGINFRA Gateway
The fix is working, patch deployment will be managed in a separate ticket Massimiliano Assante
11:34 AM Incident #12351: Email Parser stuck on AGINFRA Gateway
The issue has beed identified, patch is in progress.
The issue was due to the fact that the email client of user Z... Massimiliano Assante
11:07 AM Incident #12351 (In Progress): Email Parser stuck on AGINFRA Gateway
Massimiliano Assante
11:05 AM Incident #12351 (Closed): Email Parser stuck on AGINFRA Gateway
Due to a particular message received:
~~~
2018-08-30 08:47:27,482 INFO socialmail.PeriodicTask [pool-115-thread... Massimiliano Assante
11:36 AM Task #12347 (Closed): D4OS VO: provide the ServiceMap
New common-scope-maps library is available now on gCube-Staging repository with the following version: 1.0.9-4.13.0-1... Roberto Cirillo
10:41 AM Task #12347: D4OS VO: provide the ServiceMap
The first build of the new common-scope-maps (1.0.9) is ongoing. Roberto Cirillo
10:17 AM Task #12347 (In Progress): D4OS VO: provide the ServiceMap
Roberto Cirillo
09:55 AM Task #12347 (Closed): D4OS VO: provide the ServiceMap
It's needed to provide the new ServiceMap xml file for enabling services and to upgrade the library common-scope-maps... Roberto Cirillo
10:36 AM Support #12250: so called "right click feature" to send model file from folder directly to the dataminer
Dear @lars.valentin@bfr.bund.de
waiting for our call tomorrow I like to clarify why I'm insisting on the fact tha... Leonardo Candela
10:36 AM Task #12345 (In Progress): Create new VO "D4OS" in production environment
Roberto Cirillo
09:46 AM Task #12345 (Closed): Create new VO "D4OS" in production environment
The new VO should be deployed under the following "root-VO":
~~~
/d4science.research-infrastructures.eu
~~~ Roberto Cirillo
10:31 AM Task #12102 (Closed): Preproduction infrastructure: create an alias for enabling services
Aliases substitution done. The DNS zone should be updated in few minutes. Tommaso Piccioli
10:09 AM Task #12102 (In Progress): Preproduction infrastructure: create an alias for enabling services
I'm going to re open this ticket because now the enabling VMs previously dedicated to Edison VO should be dedicated t... Roberto Cirillo
09:55 AM Task #12348 (Closed): D4OS VO: install Registry and Notifier services
The services will be installed on the following VM:
~~~
registry-d4os.d4science.org
~~~ Roberto Cirillo
09:51 AM Task #12346 (Closed): D4OS VO: Install IS-Collector and ResourceManager services
The new IS-Collector instance should be installed on:
~~~
collector-d4os.d4science.org:8080
~~~
The new Resou... Roberto Cirillo

Aug 29, 2018

06:20 PM VRE #12344: AlienAndInvasiveSpecies VRE
yes, we can create it under gCubeApps VO. Roberto Cirillo
05:40 PM VRE #12344: AlienAndInvasiveSpecies VRE
List of DM Algorithms needed:
* Presence Cells Generation
* Absence Cells From Aquamaps
* Absence Generation F... Massimiliano Assante
05:39 PM VRE #12344 (Released): AlienAndInvasiveSpecies VRE
VRE Name: AlienAndInvasiveSpecies
Description: @gianpaolo.coro@isti.cnr.it TODO
The VRE should offer:
* acce... Massimiliano Assante
05:34 PM Task #12323: Update the oVirt cluster to the latest release
The upgrade didn't fix the gluster leak, btw. The correct fix has been just published. Andrea Dell'Amico
04:01 PM Task #12087 (Paused): Remove services from Edison VO
Removed from Edison VO the following services:
~~~
socialnetworking1.d4science.org
catalogue-ws.d4science.org
~... Roberto Cirillo
03:11 PM Task #12058 (Paused): IS-Collector: Restart all the smartgears services with too many open connections to IS-Collector
Roberto Cirillo
11:10 AM Task #12058 (In Progress): IS-Collector: Restart all the smartgears services with too many open connections to IS-Collector
Roberto Cirillo
10:13 AM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins
Andrea Dell'Amico wrote:
> Hi Lars, the infrastructure problems were solved yesterday evening. I'll start working on... Lars Valentin
09:56 AM Support #12250: so called "right click feature" to send model file from folder directly to the dataminer
Dear @leonardo.candela@isti.cnr.it,
this ticket is about the "right click feature" you recently implemented and al... Lars Valentin

Aug 28, 2018

03:57 PM Support #12250: so called "right click feature" to send model file from folder directly to the dataminer
In #12250#note-9 and #12250#note-10 below BFR colleagues suggested to rely on a completely new JS portlet hosted by t... Leonardo Candela
03:43 PM Support #12250: so called "right click feature" to send model file from folder directly to the dataminer

I have to admit that the proliferation of unrelated tickets is making the discussion challenging to follow. We crea... Leonardo Candela
12:28 PM Incident #12334: Please remove orientdb from startup services on orientdb02-d4s.d4science.org and orientdb03-d4s.d4science.org
Thank you Luca Frosini
12:03 PM Incident #12334 (Closed): Please remove orientdb from startup services on orientdb02-d4s.d4science.org and orientdb03-d4s.d4science.org
Fixed. Now the service is restarted only if it's meant to be running. Andrea Dell'Amico
12:01 PM Incident #12334 (In Progress): Please remove orientdb from startup services on orientdb02-d4s.d4science.org and orientdb03-d4s.d4science.org
I've found the culprit: the letsencrypt hook started the service after a certificate renewal without respecting the f... Andrea Dell'Amico
10:12 AM Incident #12334 (Closed): Please remove orientdb from startup services on orientdb02-d4s.d4science.org and orientdb03-d4s.d4science.org
The two instances still restart. Luca Frosini
11:03 AM VM Creation #11954 (Closed): VM to host the GRSF-services-updater service
OK, thanks. Andrea Dell'Amico
10:29 AM VM Creation #11954: VM to host the GRSF-services-updater service
@andrea.dellamico@isti.cnr.it the gcube-apps.xml (used to expose the service to the infrastructure) can be added in d... Luca Frosini
10:21 AM Task #12336 (Closed): Restart Accounting Aggregator instance
Luca Frosini
10:15 AM Task #12336 (Closed): Restart Accounting Aggregator instance
Luca Frosini
10:19 AM Support #12337 (Feedback): Restart Social Data Indexer instance
@massimiliano.assante@isti.cnr.it the plugins seem restarted correctly but I have this log:
~~~
10:15:00.217 [Def... Luca Frosini
10:15 AM Support #12337 (Closed): Restart Social Data Indexer instance
Luca Frosini
10:18 AM Task #12335 (Closed): Restart OrientDB Cluster
Luca Frosini
10:13 AM Task #12335 (Closed): Restart OrientDB Cluster
Stop orientdb02 and orientdb03 and restart orientdb01 Luca Frosini

Aug 27, 2018

03:01 PM VM Creation #11954: VM to host the GRSF-services-updater service
Yannis Marketakis wrote:
> The services look fine. Thanks.
>
> The configuration of the services (i.e. passing th... Andrea Dell'Amico
01:16 PM VM Creation #11954: VM to host the GRSF-services-updater service
The services look fine. Thanks.
The configuration of the services (i.e. passing the proper token, the connection d... Yannis Marketakis

Aug 24, 2018

04:43 PM Task #10237 (Closed): Please raise the timeout-limit of virtuoso.parthenos.d4science.org
MaxQueryCostEstimationTime 8000
MaxQueryExecutionTime 1500
And closing this ticket after 9 months without feedback. Alessia Bardi
04:32 PM Incident #12326 (Closed): GARR OpenStack dashboard and CT1 regions are unreachable
Andrea Dell'Amico
04:11 PM Incident #12326 (Feedback): GARR OpenStack dashboard and CT1 regions are unreachable
The virtuoso instance is back online too, I just asked Alessia to check if it's working correctly.
 Andrea Dell'Amico
11:15 AM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable
The situation is back to normal but for the virtuoso instance, the GARR staff is investigating the problem.
 Andrea Dell'Amico
04:01 PM Support #12250: so called "right click feature" to send model file from folder directly to the dataminer
Dear @g.panichi@isti.cnr.it,
Francesco mentioned you as the person who can provide me with a KNIME workflow which ... Lars Valentin
03:33 PM Support #12250: so called "right click feature" to send model file from folder directly to the dataminer
Dear all,
I would like to suggest the following changes on the text from Matthias to more fit my understanding of ... Lars Valentin
12:51 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins
Hi Lars, the infrastructure problems were solved yesterday evening. I'll start working on the KNIME installation next... Andrea Dell'Amico
12:48 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins
Hey Andrea,
I was wondering if there is the option to manually set up one datamainer with the new version of KNIM... Lars Valentin

Aug 23, 2018

03:29 PM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable
You're right. I see from It's stuck on the early boot phase. I tried to stop/start it, but without results. I'm addin... Andrea Dell'Amico
03:19 PM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable
virtuoso-parthenos is still not responding, even if it was not in the list of VMs in error state Alessia Bardi
02:49 PM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable
Update: All the servers but the ones in `error` state are up and reachable again.
The up to date list of VMs in `e... Andrea Dell'Amico

Aug 22, 2018

11:57 AM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable
The situation worsened again. I asked the GARR staff for news again today, they did not answer at all yesterday. Andrea Dell'Amico

Aug 21, 2018

01:12 AM Task #11831: Explore new letsencrypt clients to add wildcard certificates support
All the load balancers are now using the wildcard certificates.
Important note for the subdomains: every subdomain... Andrea Dell'Amico

Aug 20, 2018

08:12 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins
Lars, we are suffering problems with one of our infrastructures so I cannot complete the installation until they have... Andrea Dell'Amico
07:57 PM Task #11831 (Closed): Explore new letsencrypt clients to add wildcard certificates support
The playbook works correctly and I adjusted the haproxy setup so that it works correctly with any of the two letsencr... Andrea Dell'Amico
05:19 PM Task #11831: Explore new letsencrypt clients to add wildcard certificates support
I have the scripting moslty done. It's ugly because all the parameters must be passed on the command line and some op... Andrea Dell'Amico

Aug 19, 2018

12:28 PM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable
The GARR staff found that migrating a VM that has connection problems restores the networking
VMs that are now wor... Andrea Dell'Amico

Aug 18, 2018

08:03 PM Task #12241: Setup New gateway open-science.it
@tommaso.piccioli@isti.cnr.it I don't see open-science.it listed at http://mx.isti.cnr.it/dnsmanager, but the officia... Andrea Dell'Amico
02:33 PM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable
Pasquale Pagano wrote:
> With the operations performed so far, are the DM clusters working again (even with reduced ... Andrea Dell'Amico

Aug 17, 2018

09:52 AM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable
With the operations performed so far, are the DM clusters working again (even with reduced capacities)?
 Pasquale Pagano

Aug 16, 2018

09:20 PM Task #12323 (Closed): Update the oVirt cluster to the latest release
Andrea Dell'Amico
09:20 PM Task #12323: Update the oVirt cluster to the latest release
dlib18x is up again. I didn't really solved the problem, I'm going to investigate it when I have some time to spare. ... Andrea Dell'Amico
08:34 PM Incident #12326 (In Progress): GARR OpenStack dashboard and CT1 regions are unreachable
Andrea Dell'Amico
01:16 PM Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable
I just asked again. Andrea Dell'Amico
11:43 AM Incident #12326 (Closed): GARR OpenStack dashboard and CT1 regions are unreachable

Since, yesterday, all the VMs hosted at GARR CT1 region are not reachable, and so it is the OpenStack management da... Andrea Dell'Amico
10:36 AM Support #12250: so called "right click feature" to send model file from folder directly to the dataminer
Dear @pasquale.pagano@isti.cnr.it ,
you are right that the "right-click feature" needs to be updated to support ou... Matthias Filter

Aug 15, 2018

02:56 PM Task #12323: Update the oVirt cluster to the latest release
dlib18x failed to boot after the upgrade. Tomorrow I'll try to fix the problem from the console. Andrea Dell'Amico

Aug 14, 2018

02:34 PM Task #12323: Update the oVirt cluster to the latest release
dlib19x and dlib17x upgraded Andrea Dell'Amico
01:38 PM Task #12323: Update the oVirt cluster to the latest release
dlib16x upgraded. Andrea Dell'Amico

Aug 13, 2018

09:31 AM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins
Andrea Dell'Amico wrote:
> I'll start with the knime installation next week.
Hey Andrea,
how is the installa... Lars Valentin

Aug 12, 2018

07:05 PM Task #12323: Update the oVirt cluster to the latest release
dlib15x upgraded. Andrea Dell'Amico
07:04 PM Task #12323 (In Progress): Update the oVirt cluster to the latest release
I added a wiki page that documents the upgrade steps. here: https://support.d4science.org/projects/aginfraplut/wiki/U... Andrea Dell'Amico
07:03 PM Task #12323 (Closed): Update the oVirt cluster to the latest release
It should solve a big memory leak in the glusterfs service Andrea Dell'Amico

Aug 08, 2018

02:51 PM VM Creation #11954: VM to host the GRSF-services-updater service
Luca Frosini wrote:
> Normally it should be added in distro directory as described here:
>
> https://wiki.gcube-s... Andrea Dell'Amico

Aug 07, 2018

08:11 PM VM Creation #11954: VM to host the GRSF-services-updater service
Normally it should be added in distro directory as described here:
https://wiki.gcube-system.org/gcube/SmartGears
... Luca Frosini
12:51 PM VM Creation #11954 (Feedback): VM to host the GRSF-services-updater service
The services are available at updater.grsf.d4science.org/{grsf-api,grsf-services-updater} on both http and https (no ... Andrea Dell'Amico
06:39 PM Task #12321: Install a new backup server (with backuppc SW)
I added nagios monitoring and also the prometheus node exporter. The prometheus exporter starts correctly on dlib4bac... Andrea Dell'Amico
12:06 AM Task #12321 (Closed): Install a new backup server (with backuppc SW)
New server is
dlib4backup.isti.cnr.it (alias dlib4backup.sub.research-infrastructures.eu)
https://dlib4backup.ist... Tommaso Piccioli
12:00 AM Task #12321 (Closed): Install a new backup server (with backuppc SW)
Tommaso Piccioli

Aug 06, 2018

06:15 PM Task #12307 (Closed): Backup the container volumes
Done Tommaso Piccioli

Aug 03, 2018

06:53 PM Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins
I'll start with the knime installation next week.
 Andrea Dell'Amico
05:22 PM Support #12308 (Closed): Workspace folders in Foster VRE not accessible by some users also in openAIRE/OpenAIRE-Connect
Lino solved the issue for the people who reported the issue.
A generic solution to be applied to remaining users in ... Alessia Bardi
04:29 PM Support #12314 (Closed): couchbase7 nagios alert
Couchbase seems to be stable at the moment.
We will take care of this issue and these informations if there will be ... Tommaso Piccioli
10:48 AM Support #12314: couchbase7 nagios alert
In attachment some logs extracted from geoserver-1-p-spatial.d4science.org. Roberto Cirillo
10:46 AM Support #12314 (Closed): couchbase7 nagios alert
Nagios alert on couchbase7 since this night. Please could you check?
I've found an huge number of accounting logs on... Roberto Cirillo
12:50 PM Task #12315 (Rejected): geoserver1-p-spatial.d4science.org logs everything ad DEBUG level
Ah sorry, I looked at the logs this morning and I forgot to open the ticket until some minutes ago. In the meantime y... Andrea Dell'Amico
12:39 PM Task #12315: geoserver1-p-spatial.d4science.org logs everything ad DEBUG level
@andrea.dellamico@isti.cnr.it where do you see the logs at DEBUG level? the container has been restarted today at 10... Roberto Cirillo
12:27 PM Task #12315 (Rejected): geoserver1-p-spatial.d4science.org logs everything ad DEBUG level
It seems that it runs the old broken logback configuration. Andrea Dell'Amico
11:57 AM Task #12312 (Closed): Increase RAM on geoserver.d4science.org
OK, so we'll handle the other ones on request, when needed. Andrea Dell'Amico
11:47 AM Task #12312: Increase RAM on geoserver.d4science.org
The 4 geoservers are used to equally distribute the publication of new geospatial datasets. Then, at access time clea... Pasquale Pagano
11:45 AM Task #12312: Increase RAM on geoserver.d4science.org
The policy we endorsed with these geoserver instances is to distribute the number of layers they host, so it is possi... Fabio Sinibaldi
11:42 AM Task #12312: Increase RAM on geoserver.d4science.org
Andrea Dell'Amico wrote:
> On this one only? we also have geoserver2/3/4 with the same hardware resources. The reque... Roberto Cirillo
11:37 AM Task #12312 (Feedback): Increase RAM on geoserver.d4science.org
The heap size was incremented too. Andrea Dell'Amico
11:14 AM Task #12312: Increase RAM on geoserver.d4science.org
The VM is now running with 5GB of RAM. Andrea Dell'Amico
11:12 AM Task #12312 (In Progress): Increase RAM on geoserver.d4science.org
On this one only? we also have geoserver2/3/4 with the same hardware resources. The requests are not evenly distribut... Andrea Dell'Amico
10:18 AM Task #12312 (Closed): Increase RAM on geoserver.d4science.org
It's needed to add 2 GB of RAM to the following VM
~~~
geoserver.d4science.org
~~~
in order to increase the h... Roberto Cirillo
10:42 AM Incident #12313 (Closed): geoserver1-p-spatial.d4science.org: disk full for accounting logs
The log level was set to the unknown level FATAL. Now I've replaced FATAL to ERROR and the situation seems to be back... Roberto Cirillo
10:35 AM Incident #12313 (In Progress): geoserver1-p-spatial.d4science.org: disk full for accounting logs
Roberto Cirillo
10:34 AM Incident #12313 (Closed): geoserver1-p-spatial.d4science.org: disk full for accounting logs
Only today 1484 file of accounting logs and 1577 file of ghn.log have been written with log level set to DEBUG.
I'... Roberto Cirillo
10:08 AM Incident #12311 (Closed): geoserver.d4science.org: java.lang.OutOfMemoryError: Java heap space
The container has been restarted. The RAM size should be increased. Roberto Cirillo
10:05 AM Incident #12311 (In Progress): geoserver.d4science.org: java.lang.OutOfMemoryError: Java heap space
Roberto Cirillo
10:05 AM Incident #12311 (Closed): geoserver.d4science.org: java.lang.OutOfMemoryError: Java heap space
Roberto Cirillo

Aug 02, 2018

05:40 PM Support #12308: Workspace folders in Foster VRE not accessible by some users also in openAIRE/OpenAIRE-Connect
Did you keep track of the old and new usernames?
For how many users the username was changed? Alessia Bardi
02:38 PM Support #12308: Workspace folders in Foster VRE not accessible by some users also in openAIRE/OpenAIRE-Connect
@pasquale.pagano@isti.cnr.it I changed their usernames some days ago, to the ones they have on the old ldap servers. ... Andrea Dell'Amico
02:33 PM Support #12308: Workspace folders in Foster VRE not accessible by some users also in openAIRE/OpenAIRE-Connect
please @francesco.mangiacrapa@isti.cnr.it and @lucio.lelii@isti.cnr.it try to understand why those users are not able... Pasquale Pagano
01:41 PM Support #12308 (Closed): Workspace folders in Foster VRE not accessible by some users also in openAIRE/OpenAIRE-Connect
Eloy Rodrigues (eloy@sdum.uminho.pt) and José Carvalho (jcarvalho@sdum.uminho.pt) can't access the workspace folders ... Alessia Bardi
05:38 PM Task #12310 (In Progress): is-exporter.d4science.org contains wrong plugin
is-exporter.d4science.org contains accounting-aggregator plugin instead of the is-exporter plugin.
I stopped the c... Luca Frosini
05:31 PM Task #12310 (Closed): is-exporter.d4science.org contains wrong plugin
Luca Frosini
04:20 PM VM Creation #11954: VM to host the GRSF-services-updater service
I've just deployed grsf-services-updater on http://maven.research-infrastructures.eu/nexus/content/repositories/gcube... Yannis Marketakis
01:23 PM VM Creation #11954: VM to host the GRSF-services-updater service
Do we have an artifact yet? I cannot find anything in nexus. Andrea Dell'Amico
02:51 PM Incident #12303: The production Sharelatex instance is not using a permanent storage for the users documents
I see that now the resource is correctly published on FARM VO and the portlet works on CollabResearch VRE. Roberto Cirillo
02:47 PM Incident #12303: The production Sharelatex instance is not using a permanent storage for the users documents
OK, thanks. Andrea Dell'Amico
02:45 PM Incident #12303: The production Sharelatex instance is not using a permanent storage for the users documents
There was a problem with the registry service of FARM VO during the restart from last night. Now the problem is solve... Roberto Cirillo
02:34 PM Incident #12303: The production Sharelatex instance is not using a permanent storage for the users documents
It also happens for /d4science.research-infrastructures.eu/FARM/D4STeam, but I don't know why. @roberto.cirillo@isti.... Andrea Dell'Amico
01:55 PM Incident #12303: The production Sharelatex instance is not using a permanent storage for the users documents
I'm not able to use sharelatex.
At https://services.d4science.org/group/collabresearch/sharelatex I get:
No gCo... Luca Frosini
01:04 PM Incident #12303 (Closed): The production Sharelatex instance is not using a permanent storage for the users documents
There's no way to add a volume to an existing container. As we are running a specific version with lots of local cust... Andrea Dell'Amico
01:01 PM Incident #12303 (In Progress): The production Sharelatex instance is not using a permanent storage for the users documents
Andrea Dell'Amico
01:15 PM Task #12307 (Closed): Backup the container volumes

On sharelatex.d4science.org: /srv/sharelatex_data/
On docker-exec1.d4science.org: /var/lib/docker/volumes/
 Andrea Dell'Amico
11:29 AM Task #12247 (Closed): Please upgrade collector-sa-d4s.smart-applications.area.pi.cnr.it
The node has been upgraded Roberto Cirillo
10:55 AM Task #12247 (In Progress): Please upgrade collector-sa-d4s.smart-applications.area.pi.cnr.it
This is the resource-manager service, it's not smartgears but gCore. gCore based services are still run with Java7. I... Roberto Cirillo
 

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