Activity

From Jun 18, 2018 to Jul 17, 2018

Jul 17, 2018

09:03 PM Upgrade #12113 (Completed): D4Science Gateway upgrade to gCube 4.12.0: Massimiliano Assante
09:02 PM Upgrade #12113 (In Progress): D4Science Gateway upgrade to gCube 4.12.0: Massimiliano Assante
09:02 PM Upgrade #12113 (Planned): D4Science Gateway upgrade to gCube 4.12.0: Massimiliano Assante
07:32 PM Task #12173: Suspend all the letsencrypt certificates renewals for 15 days: Reconfigured all the servers but the ones still unreachable at garr-ct1.
Andrea Dell'Amico
05:23 PM Task #12173 (In Progress): Suspend all the letsencrypt certificates renewals for 15 days: The cron job has been modified, so that we can specify the days of month (I set 1-15 for our servers) while the hour ... Andrea Dell'Amico
07:23 PM Support #12179 (Closed): Aquamaps still run with Java7: This service cannot be upgraded because 4.12 has builded in java8.
Please check if it works without any upgrade of s... Roberto Cirillo
07:15 PM Incident #12178 (Rejected): MongoOperationManager - primary db not discovered. Backend will be instantiated with default value: There was an upgrade on going. Re-open this ticket if the problem happen again Roberto Cirillo
06:58 PM Incident #12178 (Closed): MongoOperationManager - primary db not discovered. Backend will be instantiated with default value: Since the upgrade today the logs in the gateway server are filled with this warning:
~~~
[PORTAL] 647936 [Species... Massimiliano Assante
07:09 PM Upgrade #12019 (In Progress): D4Science Infrastructure Upgrade to gCube 4.12.0: Roberto Cirillo
07:08 PM Upgrade #12019 (Planned): D4Science Infrastructure Upgrade to gCube 4.12.0: Roberto Cirillo
07:06 PM Upgrade #12150 (Completed): gCubeApps VO upgrade to gCube 4.12: Roberto Cirillo
04:17 PM Upgrade #12150 (In Progress): gCubeApps VO upgrade to gCube 4.12: Roberto Cirillo
06:53 PM Incident #12134: Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production: Folks, I have modified the version of DM pool manager in dev environment to get SVN credentials from the IS. In parti... Ciro Formisano
06:41 PM Task #12118 (Closed): MongoDB: upgrade production cluster to version 3.4: Roberto Cirillo
03:46 PM Task #12118 (Feedback): MongoDB: upgrade production cluster to version 3.4: All nodes, included mongo-p-vol.d4science.org, updated to mongodb-org version 3.4.16 Tommaso Piccioli
03:15 PM Task #12118 (In Progress): MongoDB: upgrade production cluster to version 3.4: Tommaso Piccioli
06:40 PM Upgrade #12151 (Completed): D4Research VO upgrade to gCube 4.12: Roberto Cirillo
04:18 PM Upgrade #12151 (In Progress): D4Research VO upgrade to gCube 4.12: Roberto Cirillo
06:40 PM Upgrade #12149 (Completed): FARM VO upgrade to gCube 4.12: Roberto Cirillo
04:17 PM Upgrade #12149 (In Progress): FARM VO upgrade to gCube 4.12: Roberto Cirillo
06:39 PM Upgrade #12116 (Completed): D4Science Root VO upgrade to gCube 4.12: Roberto Cirillo
01:10 PM Upgrade #12116 (In Progress): D4Science Root VO upgrade to gCube 4.12: Roberto Cirillo
03:45 PM Task #12117: MongoDB: upgrade production cluster to version 3.2: All nodes temporarily updated to mongodb-org version 3.2.20 Tommaso Piccioli
03:15 PM Task #12117 (Closed): MongoDB: upgrade production cluster to version 3.2: Tommaso Piccioli
01:11 PM Task #12117 (In Progress): MongoDB: upgrade production cluster to version 3.2: Roberto Cirillo
12:20 PM Incident #12176 (In Progress): garr site is not reachable: The problem is under investigation by the GARR people.
Andrea Dell'Amico
10:42 AM Incident #12176 (Closed): garr site is not reachable: I'm not able to connect to any garr host Roberto Cirillo

Jul 16, 2018

07:15 PM Task #12173: Suspend all the letsencrypt certificates renewals for 15 days: Better yet, change the cron job to run only in the first 10/15 days of the month so that we will always have a free w... Andrea Dell'Amico
07:00 PM Task #12173 (Closed): Suspend all the letsencrypt certificates renewals for 15 days: Let's suspend all the certificates renewals for 15 days, so that we can have a window where we can ask for new certif... Andrea Dell'Amico
04:15 PM Task #11976: New load balancer for the tagme service: Some resources:
https://gist.github.com/jeremyj/e964a951634f1997daea
https://serverfault.com/questions/555763/hapro... Andrea Dell'Amico
04:07 PM Task #12157 (Closed): Change the resolv.conf and dhclient.conf configurations on all the GARR instances: I just changed the network configuration on both the GARR regions. The new resolvers should be active in the next 24 ... Andrea Dell'Amico
03:23 PM Task #12157 (In Progress): Change the resolv.conf and dhclient.conf configurations on all the GARR instances: Never mind. The DNS servers provided by the DHCP service can be changed editing the `subnet` configuration from the O... Andrea Dell'Amico
02:57 PM Upgrade #12151 (Planned): D4Research VO upgrade to gCube 4.12: Roberto Cirillo
02:56 PM Upgrade #12150 (Planned): gCubeApps VO upgrade to gCube 4.12: Roberto Cirillo
02:54 PM Upgrade #12149 (Planned): FARM VO upgrade to gCube 4.12: Roberto Cirillo
02:53 PM Upgrade #12116 (Planned): D4Science Root VO upgrade to gCube 4.12: Roberto Cirillo
12:56 PM VRE #12171 (Released): Create a VRE for ICDI: A VRE for supporting the activities of the ICDI initiative will be created. Such a VRE will contain the basic servi... Leonardo Candela
09:47 AM Task #12169 (Closed): Provide the new dataminer library for dataminer prototypes cluster: The prototypes cluster needs a different job's queue value.
Could you execute a remote build in order to have, just ... Roberto Cirillo

Jul 13, 2018

04:50 PM Incident #12124 (Closed): Sth wrong with user leonardo.candela and AGINFRA+ Gateway VREs: The Limit set to 99 for the max number of VRE do display in the GoTo has been raised to 160 and this fixed the issue. Massimiliano Assante
02:51 PM Incident #12124 (In Progress): Sth wrong with user leonardo.candela and AGINFRA+ Gateway VREs: The problem occurred today for pasquale.pagano on SBD Gateway Massimiliano Assante

Jul 12, 2018

07:10 PM Task #12162 (Closed): Critical memory alert on GNs: Both the services have been restated. Now the situation is back to normal. I'm going to close this ticket. Roberto Cirillo
06:35 PM Task #12162 (Closed): Critical memory alert on GNs: Various instances of GeoNetwork report a critical Memory Usage. Please invesitgate and take action.
Reported problem... Fabio Sinibaldi
02:22 PM Support #12115 (Closed): User Management and wrong Acceptance Manager details: The only thing we can do is to ask @p.koltsida@di.uoa.gr to remove the Acceptance Manager column of the table. Please... Massimiliano Assante

Jul 11, 2018

05:46 PM Task #12156 (Closed): registry-parthenosvo.d4science.org: add nagios checks: Done. I also added checks for collector-parthenosvo.d4science.org.
Andrea Dell'Amico
05:02 PM Task #12156 (Closed): registry-parthenosvo.d4science.org: add nagios checks: The VM above is still not monitored by nagios.
It's needed to add the standard nagios checks as done for other IS-R... Roberto Cirillo
05:43 PM Task #12157 (Closed): Change the resolv.conf and dhclient.conf configurations on all the GARR instances: To permanently change the resolvers on the GARR instances we need to modify the dhclient configuration, otherwise the... Andrea Dell'Amico
05:33 PM Task #3262 (Closed): Change the ldap authentication for the d4science subversion repository: The redbox access has been switched too. The authorized group is `cn=redbox_repo,ou=Groups,dc=d4science,dc=org`
Andrea Dell'Amico
01:37 PM Task #12154: Switch hosts from d4science.org to d4science.net: tabulardata-devnext-d.dev.d4science.org: VM and IP deleted Tommaso Piccioli
12:51 PM Task #12154: Switch hosts from d4science.org to d4science.net: tabulardata-devsec.d4science.org could be switched to tabulardata-devsec.d4science.net because the db is hosted on: p... Roberto Cirillo
11:17 AM Task #12154 (Closed): Switch hosts from d4science.org to d4science.net: This ticket would keep track of all the hosts that could be switched to the new domain "d4science.net".
First list... Roberto Cirillo
12:31 PM Task #12155 (Closed): Move all development servers to .net domain: All the servers allocated to dev and pre including databases and storage backends have to be moved to .net.
Please... Pasquale Pagano
11:14 AM Task #11825 (Closed): Setup New gateway performfish.d4science.net: Massimiliano Assante

Jul 10, 2018

05:52 PM Task #11825: Setup New gateway performfish.d4science.net: and the gateway is up and running
https://performfish.d4science.net Massimiliano Assante
05:49 PM Task #11825: Setup New gateway performfish.d4science.net: The certificate is ready and installed. Andrea Dell'Amico
05:11 PM Task #11825: Setup New gateway performfish.d4science.net: @andrea.dellamico@isti.cnr.it please let us know when the certificate for https://performfish.d4science.net/ is ready Massimiliano Assante
05:05 PM Task #11825: Setup New gateway performfish.d4science.net: As we are not able to obtain a certificate under the d4science.org domain, has just been decided to use the `performf... Andrea Dell'Amico
04:53 PM Task #11825: Setup New gateway performfish.d4science.net: Hi all, people of PerformFish are pushing to have the portal available with the SSL certificate. When can we make it ... Gianpaolo Coro
03:24 PM Upgrade #12151: D4Research VO upgrade to gCube 4.12: **Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** spd2.d4science.org
* **(CNR) DONE** tabulardata2.d4scien... Roberto Cirillo
03:04 PM Upgrade #12151 (Completed): D4Research VO upgrade to gCube 4.12: Roberto Cirillo
03:22 PM Upgrade #12150: gCubeApps VO upgrade to gCube 4.12: **Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** spd1.d4science.org
* **(CNR) DONE** tabulardata1.d4scien... Roberto Cirillo
03:03 PM Upgrade #12150 (Completed): gCubeApps VO upgrade to gCube 4.12: Roberto Cirillo
03:20 PM Upgrade #12149: FARM VO upgrade to gCube 4.12: **Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** smart-grsf-d4s.d4science.org
* **(CNR) DONE** spd2.d4sci... Roberto Cirillo
03:02 PM Upgrade #12149 (Completed): FARM VO upgrade to gCube 4.12: Roberto Cirillo
12:23 PM Incident #12134 (Closed): Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production: Ok, now it works. I close the ticket. Giancarlo Panichi
12:04 PM Incident #12134: Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production: I've found the problem. The ldap users were filtered using the `posixAccount` objectclass. I did not add that object ... Andrea Dell'Amico
11:40 AM Incident #12134: Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production: There is an authentication problem for the svn.d4science user, on dm-pool-manager-* service:
~~~
gcube@dm-pool-ma... Giancarlo Panichi
11:21 AM Incident #12134: Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production: according to @g.panichi@isti.cnr.it the issue isn't solved, either the password is not the previous one (unlikely) or... Massimiliano Assante
11:46 AM Task #12118: MongoDB: upgrade production cluster to version 3.4: It's also needed to upgrade the volatile area hosted on mongo-p-vol.d4science.org. This instance is running with 3.2.... Roberto Cirillo
09:47 AM Upgrade #12023 (Completed): /gcube/preprod upgrade to gCube 4.12: Roberto Cirillo
09:14 AM Incident #12086 (Closed): ssk.parthenos-project.eu disappeared: Achille Felicetti
09:12 AM Incident #12086: ssk.parthenos-project.eu disappeared: The issue was due to a transfer of domain during which the ssk subdomain was lost. I recreated it and set the CNAME r... Achille Felicetti

Jul 09, 2018

07:57 PM Incident #12134 (Feedback): Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production: I've added the user, with the password used by the dm pool manager.
Andrea Dell'Amico
07:56 PM Incident #12134 (In Progress): Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production: Andrea Dell'Amico
12:51 PM Incident #12134 (Closed): Missing SVN user "svn.d4science" in D4Science LDAP causes block of automatic DataMiner algorithms deployment on production: The automatic deployment of DataMiner algorithms on production is stuck because in the cose it is used the "svn.d4sci... Massimiliano Assante
06:18 PM Task #11333 (Closed): Reconfigure jenkins-dnet.d4science.org to authenticate against ldap.d4science.org: Andrea Dell'Amico
06:17 PM Task #11333 (In Progress): Reconfigure jenkins-dnet.d4science.org to authenticate against ldap.d4science.org: Done. We should try to use ldap groups to enlist the authorized users. Andrea Dell'Amico
04:26 PM Incident #12086: ssk.parthenos-project.eu disappeared: Any news? The certificate is going to expire in three weeks, if there are no plans to restore `ssk.parthenos-project.... Andrea Dell'Amico
03:04 PM Incident #12124 (Closed): Sth wrong with user leonardo.candela and AGINFRA+ Gateway VREs: It seems the issue was related to the fact the the user had too many VREs associated to his account (138). Reducing t... Massimiliano Assante
11:05 AM Incident #12124 (In Progress): Sth wrong with user leonardo.candela and AGINFRA+ Gateway VREs: Massimiliano Assante
11:01 AM Incident #12124 (Closed): Sth wrong with user leonardo.candela and AGINFRA+ Gateway VREs: Only in the gateway reported in the subject the user leonardo.candela has the following exception
~~~
VM630:1 ... Massimiliano Assante
02:42 PM VM Creation #12053 (Closed): Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net: The SBD catalogue seems work in all scopes Francesco Mangiacrapa
01:17 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net: Done. The scopes are now:
~~~
/d4science.research-infrastructures.eu/SoBigData
/d4science.research-infrastructur... Andrea Dell'Amico
12:01 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net: I just added the scope to the list in the ansible variables. Let me know when I can reconfigure the connector.
Andrea Dell'Amico
10:44 AM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net: Thanks @tommaso.piccioli@isti.cnr.it and @andrea.dellamico@isti.cnr.it now the catalogue works fine at https://sobigd... Francesco Mangiacrapa
10:32 AM Upgrade #12112 (Completed): D4Science Preprod Gateway upgrade to gCube 4.12.0: The preproduction portal is updated to gCube 4.12, @mariaantonietta.digirolamo@eng.it could you set up the functional... Massimiliano Assante

Jul 07, 2018

07:03 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net: I restarted the connnector container in this moment, if you can check it... Tommaso Piccioli
05:10 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net: I fixed the redirection yesterday. About the missing scope the only action I know is a restart of the container but I... Andrea Dell'Amico
03:21 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net: The CkanConnector seems undeployed (is missing) in that scope (/d4science.research-infrastructures.eu/SoBigData/Resou... Francesco Mangiacrapa
08:25 AM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net: I cannot access the catalogue anymore. I attached an image reporting the error Pasquale Pagano

Jul 06, 2018

09:46 PM VM Creation #12053 (Feedback): Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net: Hostname has been switched. @roberto.cirillo@isti.cnr.it fixed all the endpoint, the connector configuration has been... Andrea Dell'Amico
11:11 AM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net: I noticed that 3 items were added to old catalogue (https://ckan-sobigdata.d4science.org/) so their should be added t... Francesco Mangiacrapa
07:30 PM Task #12122 (Closed): Please Create parthenos.aggregator@d4science.org alias email address: Created as open mailing list
Contents of the parthenos.aggregator@d4science.org mailing list
pasquale.pagano@i... Tommaso Piccioli
07:18 PM Task #12122 (In Progress): Please Create parthenos.aggregator@d4science.org alias email address: Andrea Dell'Amico
07:14 PM Task #12122: Please Create parthenos.aggregator@d4science.org alias email address: Then let's go for `parthenos.aggregator@d4science.org` as Luca already suggested. How can a ticket be "unrejected"? Alessia Bardi
06:56 PM Task #12122 (Rejected): Please Create parthenos.aggregator@d4science.org alias email address: Massimiliano Assante
06:55 PM Task #12122: Please Create parthenos.aggregator@d4science.org alias email address: The email is taken and used from the PARTHENOS gateway (as sender and as mailbox where to get replies and likes from ... Massimiliano Assante
06:39 PM Task #12122: Please Create parthenos.aggregator@d4science.org alias email address: parthenos@d4science.org exists as mailbox because it was requested by @massimiliano.assante@isti.cnr.it
@massimili... Luca Frosini
03:56 PM Task #12122 (Closed): Please Create parthenos.aggregator@d4science.org alias email address: The alias email address should be pointed to:
* pasquale.pagano@isti.cnr.it
* alessia.bardi@isti.cnr.it
* luca.fro... Luca Frosini
05:25 PM Task #11825: Setup New gateway performfish.d4science.net: I'm still waiting for at least a day without the embargo. I cannot foresee it, I don't know how many certifcates are ... Andrea Dell'Amico
04:02 PM Task #11825: Setup New gateway performfish.d4science.net: The PerformFISH Gateway is ready, https://performfish.d4science.org however we are still waiting for the SSL Certific... Massimiliano Assante
04:11 PM Task #11831: Explore new letsencrypt clients to add wildcard certificates support: Any news on this, we would need to go LIVE soon with https://performfish.d4science.org Massimiliano Assante
03:39 PM Task #12121 (Closed): Enable Google and LinkedIn SSO on PerformFISH Gateway PerformFISH: Massimiliano Assante
03:34 PM Task #12121 (Closed): Enable Google and LinkedIn SSO on PerformFISH Gateway PerformFISH: Massimiliano Assante
03:33 PM Task #12098 (Closed): Production Gateways PerformFISH Site creation and Theme: Massimiliano Assante
12:01 PM Upgrade #12112 (In Progress): D4Science Preprod Gateway upgrade to gCube 4.12.0: Massimiliano Assante
10:07 AM Upgrade #12023 (In Progress): /gcube/preprod upgrade to gCube 4.12: Roberto Cirillo
04:48 AM VM Creation #12030 (Closed): Upgrade VM with Resource Registry instance: All my unit tests passed and I can ssh the node. Also, the installation looks good for what I can tell.
Thanks! Manuele Simi

Jul 05, 2018

07:31 PM Task #11332 (Closed): Change the openaire redmine instance to use ldap.d4science.org for the authentication: Done. The migration is complete, the old ldap service removed from the redmine configuration.
Andrea Dell'Amico
05:19 PM Task #11332 (In Progress): Change the openaire redmine instance to use ldap.d4science.org for the authentication: Andrea Dell'Amico
06:28 PM Task #3262: Change the ldap authentication for the d4science subversion repository: Also moved all the gcore/gcube repositories.
The last one to be handled is RedBox.
Andrea Dell'Amico
05:18 PM Task #3262 (In Progress): Change the ldap authentication for the d4science subversion repository: The D-Net subversion instance now authenticates against ldap.d4science.org.
I'm waiting for the confirmation of the... Andrea Dell'Amico
05:00 PM VM Creation #12030: Upgrade VM with Resource Registry instance: Manuele Simi wrote:
> Andrea Dell'Amico wrote:
> > Done. Can you check?
>
> Thanks. I don't have chance to check... Andrea Dell'Amico
04:44 PM VM Creation #12030: Upgrade VM with Resource Registry instance: Andrea Dell'Amico wrote:
> Done. Can you check?
Thanks. I don't have chance to check the node right now. I will d... Manuele Simi
04:41 PM VM Creation #12030: Upgrade VM with Resource Registry instance: Done. Can you check?
Andrea Dell'Amico
04:07 PM VM Creation #12030: Upgrade VM with Resource Registry instance: (sorry, wrong ticket).
I'm going to reinstall the services right now.
Andrea Dell'Amico
03:41 PM VM Creation #12030: Upgrade VM with Resource Registry instance: I manually added those jars for the reasons I explained few comments earlier.
Anyway, @andrea.dellamico@isti.cnr.i... Manuele Simi
02:38 PM VM Creation #12030: Upgrade VM with Resource Registry instance: Manuele Simi wrote:
> Luca Frosini wrote:
> > The jar must be already present in smartgears, that's why it is not i... Luca Frosini
01:23 PM VM Creation #12030: Upgrade VM with Resource Registry instance: Luca Frosini wrote:
> The jar must be already present in smartgears, that's why it is not included in resource-regis... Manuele Simi
12:55 PM VM Creation #12030: Upgrade VM with Resource Registry instance: The jar must be already present in smartgears, that's why it is not included in resource-registry.
How old is the sm... Luca Frosini
03:36 PM Task #12118 (Closed): MongoDB: upgrade production cluster to version 3.4: The upgrade will be done in the following way:
* Upgrade secondary members of the replica set;
* Step down the re... Roberto Cirillo
03:33 PM Task #12117 (Closed): MongoDB: upgrade production cluster to version 3.2: The upgrade will be done in the following way:
* Upgrade secondary members of the replica set;
* Step down the re... Roberto Cirillo
03:25 PM Upgrade #12116: D4Science Root VO upgrade to gCube 4.12: **HostingNode**
*WHN to upgrade*
* **POSTPONED** catalogue-ws.d4science.org
* **(CNR) DONE** all the instanc... Roberto Cirillo
03:02 PM Upgrade #12116 (Completed): D4Science Root VO upgrade to gCube 4.12: Roberto Cirillo
02:44 PM Support #12115: User Management and wrong Acceptance Manager details: Just to showcase what I was reporting ... please find the attached images. Leonardo Candela
02:34 PM Support #12115: User Management and wrong Acceptance Manager details: I do not want to enter into any technical discussion here, since the current information is completely misleading a... Leonardo Candela
12:37 PM Support #12115 (Feedback): User Management and wrong Acceptance Manager details: Either we don't show the value or I don't see any other option. Unfortunately Liferay has no support for user auto r... Massimiliano Assante
12:30 PM Support #12115 (Closed): User Management and wrong Acceptance Manager details: The information reported in the last column of the user management portlet is really misleading.
Dunno where this... Leonardo Candela
01:33 PM Docker Image #12035 (Closed): Please deploy a Docker container with the "out of the box" LimeSurvey community version: This is excellent news! Thanks everyone Massimiliano Assante
01:27 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version: We seem to have been able to solve the issue with the mail sending capability: my colleague Claudio has set up a dedi... Maggie Hellström
12:35 PM Task #11732 (Closed): Please install apa6 CTAN package on ShareLaTex: Luca Frosini
12:34 PM Task #11732: Please install apa6 CTAN package on ShareLaTex: It seems not working as I expected.
Just adding
~~~
\usepackage{apacite}
~~~
The compilation provides a lot... Luca Frosini
10:41 AM Upgrade #12112 (Planned): D4Science Preprod Gateway upgrade to gCube 4.12.0: Massimiliano Assante
10:39 AM Upgrade #12112 (Completed): D4Science Preprod Gateway upgrade to gCube 4.12.0: Massimiliano Assante
10:41 AM Upgrade #12113 (Completed): D4Science Gateway upgrade to gCube 4.12.0: Massimiliano Assante

Jul 04, 2018

06:41 PM Task #11978 (Closed): Add one DNS resolver in each of the GARR regions: Andrea Dell'Amico
02:50 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version: Maggie Hellström wrote:
> Dear Andrea,
>
> I don't know at the moment how the LimeSurvey application inside the D... Andrea Dell'Amico
02:13 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version: Dear Andrea,
I don't know at the moment how the LimeSurvey application inside the Docker is configured. I have to ... Maggie Hellström
01:54 PM Docker Image #12035 (In Progress): Please deploy a Docker container with the "out of the box" LimeSurvey community version: Maggie Hellström wrote:
> Dear all,
>
> I've only found one technical issue so far, in that it seems that the L... Andrea Dell'Amico
01:00 PM Task #12110 (Closed): DataMiner - Check the version of R on the DataMiner services so that the version is 3.4 everywhere: Check the version of R on the DataMiner services so that the version is 3.4 everywhere
I noticed for example that:... Giancarlo Panichi
11:36 AM Task #12058: IS-Collector: Restart all the smartgears services with too many open connections to IS-Collector: socialnetworking1.d4science.org restarted for connections to collector-parthenosvo.d4science.org Roberto Cirillo

Jul 03, 2018

05:20 PM Task #11732 (Feedback): Please install apa6 CTAN package on ShareLaTex: Well, I installed the full texlive distribution. Now everything packaged and latex related is installed. @luca.frosi... Andrea Dell'Amico
05:12 PM Task #11732 (In Progress): Please install apa6 CTAN package on ShareLaTex: Yes, but the part that I did not understand is if it's part of some other collection. There's no stand alone debian p... Andrea Dell'Amico
05:02 PM Task #11732: Please install apa6 CTAN package on ShareLaTex: Andrea Dell'Amico wrote:
> @luca.frosini@isti.cnr.it I forgot the details. Did we find a package to install?
@and... Luca Frosini
03:15 PM Task #11732: Please install apa6 CTAN package on ShareLaTex: @luca.frosini@isti.cnr.it I forgot the details. Did we find a package to install?
Andrea Dell'Amico
04:26 PM VM Creation #12030: Upgrade VM with Resource Registry instance: Andrea Dell'Amico wrote:
> About the missing jar files, the playbook uses the ansible `maven_artifact` module to d... Manuele Simi
04:05 PM VM Creation #12030: Upgrade VM with Resource Registry instance: Manuele Simi wrote:
> I'm reopening this because there did exist problems on the node.
>
> Specifically, when I t... Andrea Dell'Amico
03:48 PM VM Creation #12030 (In Progress): Upgrade VM with Resource Registry instance: I'm reopening this because there did exist problems on the node.
Specifically, when I tried to delete contexts by ... Manuele Simi
03:14 PM Task #9213 (Rejected): enable calDAV authentication on D4Science Gateways: We didn't find a way to make it work reliably. Andrea Dell'Amico
03:09 PM Task #11944 (Closed): Add 1 GB of RAM to accounting service instances: Andrea Dell'Amico
03:09 PM Task #11981 (Closed): Add a ssh shell proxy on the CT1 GARR region: Done some days ago. Andrea Dell'Amico
03:01 PM VM Creation #11927 (Closed): Create the new ckan instance: ckan-aginfra.d4science.org: Andrea Dell'Amico
03:01 PM VM Creation #12053: Create new CKAN instance for SBD catalogue: ckan.sobigdata.d4science.net: @francesco.mangiacrapa@isti.cnr.it are we ready to switch?
Andrea Dell'Amico
02:59 PM Docker Image #12035 (Closed): Please deploy a Docker container with the "out of the box" LimeSurvey community version: I'm going to close this ticket since the deployment of the technology is done. I'm going to open a follow up ticket t... Leonardo Candela
01:59 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version: Dear all,
Together with my colleague Claudio, I have now successfully configured the LimeSurvey installation. As a... Maggie Hellström
12:19 PM Docker Image #12035 (Feedback): Please deploy a Docker container with the "out of the box" LimeSurvey community version: Andrea Dell'Amico
12:18 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version: Thanks for the clarifications. The application is now reachable from anywhere at https://docker-exec1.d4science.org/... Andrea Dell'Amico
10:02 AM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version: Thank you Andrea for all your hard work! Sorry for not replying sooner, but I see from the recent messages that the i... Maggie Hellström
08:05 AM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version: Andrea Dell'Amico wrote:
> Never mind, it was my fault. The application is reachable. @massimiliano.assante@isti.cnr... Massimiliano Assante
02:37 PM Task #12102 (Closed): Preproduction infrastructure: create an alias for enabling services: Done. Give the DNS servers some minutes to update the zones.
Andrea Dell'Amico
02:32 PM Task #12102 (In Progress): Preproduction infrastructure: create an alias for enabling services: Andrea Dell'Amico
11:41 AM Task #12102 (Closed): Preproduction infrastructure: create an alias for enabling services: The enabling services of the root-VO will be recycled from enabling services of Edison VO.
It's needed to create an... Roberto Cirillo
02:29 PM Task #11737 (Closed): Please setup a Nextcloud instance on D4Science: Andrea Dell'Amico
12:52 PM Incident #12103 (Rejected): workspace in dev: upload doesn't work anymore: We are migrating to workspace-uploader 2.0 that interacts with storagehub.
For this reason the dev environment is u... Francesco Mangiacrapa
12:29 PM Incident #12103 (Rejected): workspace in dev: upload doesn't work anymore: It's not possible to upload any file from my ws.
In attachment the exception found on dev portal.
Please, could yo... Roberto Cirillo

Jul 02, 2018

11:53 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version: Never mind, it was my fault. The application is reachable. @massimiliano.assante@isti.cnr.it the docker server is cur... Andrea Dell'Amico
07:10 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version: Manually fixing all the redirections I am able to reach https://docker-exec1.d4science.org/limesurvey/index.php?r=ins... Andrea Dell'Amico
06:55 PM Docker Image #12035: Please deploy a Docker container with the "out of the box" LimeSurvey community version: I see that the variable is been passed to the container. The output of `docker container inspect limesurvey` reports
... Andrea Dell'Amico
06:42 PM Docker Image #12035 (In Progress): Please deploy a Docker container with the "out of the box" LimeSurvey community version: I'm trying to run the container giving it a different location, because the docker server is shared with other contai... Andrea Dell'Amico
05:22 PM Task #12087: Remove services from Edison VO: scope removed from ansible-playbook.
We should also remove the Edison key from the playbook. Roberto Cirillo
04:54 PM Task #12087: Remove services from Edison VO: node44.p.d4science.research-infrastructures.eu removed Roberto Cirillo
04:45 PM Task #12087 (In Progress): Remove services from Edison VO: On node44.p.d4science.research-infrastructures.eu (VREModeler service, not provisioned), the scope will be removed ma... Roberto Cirillo
02:32 PM Task #12087 (Closed): Remove services from Edison VO: It's needed to remove the Edison scope from the following services:
~~~
accounting-service1.d4science.org
accoun... Roberto Cirillo
04:44 PM Task #11825: Setup New gateway performfish.d4science.net: Andrea Dell'Amico wrote:
> I just added the hostname. The certificate will have to wait.
We are still unable to o... Andrea Dell'Amico
04:43 PM Task #12098 (Closed): Production Gateways PerformFISH Site creation and Theme: Massimiliano Assante
03:11 PM Task #12090 (Closed): Remove Edison VO scope from infrastructure-monitor: In order to dismiss the Edison VO, it's needed to remove the Edison VO from all the production and preproduction port... Roberto Cirillo
03:01 PM Task #11862: Dismiss EDISON Virtual Organisation and related enabling services: The services to dismiss are the following:
~~~
collector-edison.d4science.org:8080 (IS-Collector)
collector-edis... Roberto Cirillo
11:39 AM Task #11978: Add one DNS resolver in each of the GARR regions: The resolver at region `garr-ct1` has IP 192.168.100.39
The resolver at region `garr-pa1` has IP 192.168.101.68
Andrea Dell'Amico
10:57 AM Incident #12086: ssk.parthenos-project.eu disappeared: Let me ask Achille @achille.felicetti@gmail.com about this as PIN is managing the hostname Massimiliano Assante
10:38 AM Incident #12086 (Closed): ssk.parthenos-project.eu disappeared: The certification renewal for ssk-application.parthenos.d4science.org and ssk.parthenos-project.eu is failing becau... Andrea Dell'Amico
10:00 AM Upgrade #12019: D4Science Infrastructure Upgrade to gCube 4.12.0: due to changes in a related task Roberto Cirillo

Jun 25, 2018

07:09 PM VM Creation #11927 (Feedback): Create the new ckan instance: ckan-aginfra.d4science.org: The service is running. There are no customisations yet (and no valid x.509 certificate...)
Andrea Dell'Amico
02:09 PM VM Creation #11927: Create the new ckan instance: ckan-aginfra.d4science.org: Provisioning is in progress
Andrea Dell'Amico
06:27 PM Task #11831: Explore new letsencrypt clients to add wildcard certificates support: raising the priority as we would need to deliver a new gateway by the end of June (https://performfish.d4science.org) Massimiliano Assante
04:19 PM Upgrade #12023: /gcube/preprod upgrade to gCube 4.12: **Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** catalogue-ws-t.pre.d4science.org
* **(CNR) DONE** datamine... Roberto Cirillo
03:41 PM Upgrade #12023 (Completed): /gcube/preprod upgrade to gCube 4.12: Roberto Cirillo
04:13 PM Task #12018 (Feedback): Please update OrientDB ansible script: The download URL is unchanged, only the compression format is different. I changed the playbook and run it, version 2... Andrea Dell'Amico
04:03 PM Task #12018 (In Progress): Please update OrientDB ansible script: Andrea Dell'Amico
02:38 PM Task #12018 (Closed): Please update OrientDB ansible script: We need to update the URL where downloading the server. Which is something like this:
https://bit.ly/orientdb-ce-2... Luca Frosini
03:54 PM Incident #12015 (Closed): News Feed search function returns result up to mid April 2018: News Feed search function is back "on date" Massimiliano Assante
03:22 PM Incident #12015: News Feed search function returns result up to mid April 2018: The smart-executor was restarted. Please close the ticket at your convenience Luca Frosini
03:22 PM Incident #12015 (In Progress): News Feed search function returns result up to mid April 2018: Luca Frosini
03:18 PM Incident #12015: News Feed search function returns result up to mid April 2018: I was able to recover the situation. Luca Frosini
02:50 PM Incident #12015: News Feed search function returns result up to mid April 2018: Ok sorry, i still don't get why social-indexer.d4science.org container would try "dialoguing" with orientdb though. Massimiliano Assante
02:47 PM Incident #12015: News Feed search function returns result up to mid April 2018: Massimiliano Assante wrote:
> @luca.frosini@isti.cnr.it there must be a mistake, you set this ticket as Blocked by D... Luca Frosini
02:46 PM Incident #12015: News Feed search function returns result up to mid April 2018: The 15th June instances 2 and 3 were restarted and this causes known issues on replication.
I stopped those instan... Luca Frosini
02:45 PM Incident #12015: News Feed search function returns result up to mid April 2018: @luca.frosini@isti.cnr.it there must be a mistake, you set this ticket as Blocked by D4Science Infrastructure - Task ... Massimiliano Assante
12:15 PM Incident #12015: News Feed search function returns result up to mid April 2018: The smart-executor service is up and running and all the social-indexer plugin resources are correctly published on I... Roberto Cirillo
11:47 AM Incident #12015: News Feed search function returns result up to mid April 2018: I was able to retrieve results until Mid April 2018 not March as previously stated Massimiliano Assante
11:44 AM Incident #12015 (Closed): News Feed search function returns result up to mid April 2018: It seems that News Feed search function returns result up to mid February 2018, after that no results are returned. I... Massimiliano Assante
03:04 PM Upgrade #12019 (Completed): D4Science Infrastructure Upgrade to gCube 4.12.0: Roberto Cirillo
02:23 PM VM Creation #11729 (Closed): VM for mongo: sorry for the long time taken before checking. Everything works fine Miriam Baglioni

Jun 21, 2018

10:11 AM Task #12008 (Rejected): grsf-publisher deployed on gcube-staging repo doesn't work: The latest grsf-publisher service version (grsf-publisher-ws-1.6.0-4.12.0-169302) deployed on staging repo doesn't wo... Roberto Cirillo
10:03 AM Task #12007 (New): Storage-MongoDB: Disable nagios alert when a backup is performed: If a backup is performed the nagios alert related to mongo5 instance should be disabled otherwise I cannot understand... Roberto Cirillo

Jun 20, 2018

02:59 PM Incident #11988 (Closed): Copy doesn't work prepoerly: The test has been passed. I'm going to close this ticket. Thanks. Roberto Cirillo
02:54 PM Incident #11988: Copy doesn't work prepoerly: the patch has been deployed please test the workspace https://services.d4science.org/group/d4science-services-gateway... Massimiliano Assante
11:14 AM Incident #11988: Copy doesn't work prepoerly: Thanks @francesco.mangiacrapa@isti.cnr.it
Please @massimiliano.assante@isti.cnr.it could you deploy the new jar o... Roberto Cirillo
02:56 PM Upgrade #11999 (Completed): Deploy Home Library patch on Infra Gateways for fixing Incident 11988: Massimiliano Assante
02:38 PM Upgrade #11999 (In Progress): Deploy Home Library patch on Infra Gateways for fixing Incident 11988: Massimiliano Assante
02:35 PM Upgrade #11999 (Completed): Deploy Home Library patch on Infra Gateways for fixing Incident 11988: Massimiliano Assante
02:42 PM Task #11825: Setup New gateway performfish.d4science.net: How long we still have to wait? We need this soon @andrea.dellamico@isti.cnr.it Massimiliano Assante
09:47 AM VM Creation #11954: VM to host the GRSF-services-updater service: The webApps (there are two) have been uploaded on SVN.
* https://svn.d4science-ii.research-infrastructures.eu/gcub... Yannis Marketakis

Jun 19, 2018

06:24 PM Incident #11988: Copy doesn't work prepoerly: Roberto Cirillo wrote:
> Please @francesco.mangiacrapa@isti.cnr.it could you add this case on workspace test plan ?... Francesco Mangiacrapa
05:56 PM Incident #11988: Copy doesn't work prepoerly: Please @francesco.mangiacrapa@isti.cnr.it could you add this case on workspace test plan ? Roberto Cirillo
05:36 PM Incident #11988: Copy doesn't work prepoerly: The problem has been solved, a build against release 4.12 is under execution.
the new configuration is org.gcube.com... Lucio Lelii
02:37 PM Incident #11988 (Feedback): Copy doesn't work prepoerly: I've performed some tests on porduction workspace and I can confirm that the storage id of the copied file is the sam... Roberto Cirillo
12:54 PM Incident #11988 (In Progress): Copy doesn't work prepoerly: Roberto Cirillo
12:49 PM Incident #11988 (Closed): Copy doesn't work prepoerly: In order to test the new copy implementation I have performed some tests by our workspace on copy operation and I've ... Roberto Cirillo
12:15 PM Task #11964 (Closed): MongoDB: upgrade dev cluster to version 3.4: mongodb-org version 3.4 on mongo-d-vol.d4science.org, all OK. Tommaso Piccioli
11:26 AM Task #11964 (In Progress): MongoDB: upgrade dev cluster to version 3.4: Roberto Cirillo
09:57 AM Task #11982 (Closed): Increase RAM on ckan-grsf-admin2.d4science.org: As discussed by mail, it's needed to add 1 GB to the following VM:
~~~
ckan-grsf-admin2.d4science.org
~~~
Ple... Roberto Cirillo

Jun 18, 2018

07:52 PM Task #11981 (Closed): Add a ssh shell proxy on the CT1 GARR region: We are using the dataminer load balancer as proxy, but that's not correct. Move the configuration on a dedicated VM. Andrea Dell'Amico
07:49 PM Task #11980 (Closed): Add the involvement filter plugin to the d4science redmine instance: The plugin is http://www.redmine.org/plugins/involvement_filter Andrea Dell'Amico
07:45 PM Task #11978 (Closed): Add one DNS resolver in each of the GARR regions: The GARR DNS servers sometimes time out.
Andrea Dell'Amico
07:42 PM Task #11976: New load balancer for the tagme service: Evaluate the rate limiting configuration to prevent the abuse of the Tagme APIs.
Andrea Dell'Amico
07:37 PM Task #11976 (Closed): New load balancer for the tagme service: Use a new instance to work around the certificates issue. Andrea Dell'Amico
07:39 PM VM Creation #11975: New TAGME instance at GARR: Enable JMX by default, and eventually enable the Prometheus JMX exporter. Andrea Dell'Amico
07:36 PM VM Creation #11975 (Closed): New TAGME instance at GARR: We need a bigger server, maybe behind a load balancer. Andrea Dell'Amico
07:38 PM Task #11977 (Closed): Make the tagme service more reliable.: * Add (bigger) instances
* Put them behind a load balancer
* Rate limit the requests on the load balancer Andrea Dell'Amico
05:35 PM Upgrade #11970 (Completed): Please update GRSF service in production with latest versions available: Done Roberto Cirillo
05:31 PM Upgrade #11970 (In Progress): Please update GRSF service in production with latest versions available: Roberto Cirillo
05:30 PM Upgrade #11970 (Planned): Please update GRSF service in production with latest versions available: I'm going to install the following version:
~~~
<groupId>org.gcube.data-catalogue</groupId>
<artifactId>grsf-p... Roberto Cirillo
04:37 PM Upgrade #11970 (Completed): Please update GRSF service in production with latest versions available: The artefact is this grsf-publisher-ws.1.6.0-4-12.0 (latest it should be sufficient).
The artefact has been compil... Luca Frosini
05:30 PM VM Creation #11954: VM to host the GRSF-services-updater service: Do we have a way to install and configure it? we usually completely deploy and configure the services hosted here.
Andrea Dell'Amico
02:41 PM Task #11964 (Closed): MongoDB: upgrade dev cluster to version 3.4: MongoDB dev cluster upgraded to version 3.4 , all OK. Tommaso Piccioli
10:24 AM Task #11964 (Closed): MongoDB: upgrade dev cluster to version 3.4: The upgrade will be done in the following way:
* Upgrade secondary members of the replica set.
* Step down the re... Roberto Cirillo
10:44 AM Task #9122: Upgrade MongoDB to 3.4 version: due to changes in a related task Roberto Cirillo
10:19 AM Task #9123 (Closed): MongoDB: upgrade dev cluster to version 3.2: The storage library works fine with 3.2 version. I'm going to close this ticket and open a new one for upgrading the ... Roberto Cirillo

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