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From Sep 27, 2017 to Oct 26, 2017

Oct 26, 2017

11:42 PM Task #10071: test a varnish cache before the PAIM geoservers
mapproxy has a questionable documentation. There's a tool to autoconfigure services and layers, but when run against ... Andrea Dell'Amico
04:02 PM Task #10071: test a varnish cache before the PAIM geoservers
We are going to give a shot to https://mapproxy.org instead
Andrea Dell'Amico
12:15 PM Task #10071 (In Progress): test a varnish cache before the PAIM geoservers
Andrea Dell'Amico
12:14 PM Task #10071 (Closed): test a varnish cache before the PAIM geoservers
Try on geoserver1-paim first. If it does advantages, install it on geoserver2-paim too.
Andrea Dell'Amico
11:35 PM Task #9826: issue sharelatex (can't compile a whole report)
Hi Taha, since Andrea has verified nothing is wrong at server side, I will try to give it a look. Gianpaolo Coro
09:09 PM Task #10078 (Closed): Request certificate for https://textcrowd.d4science.org
https://textcrowd.d4science.org is going to be another vhost on the gateway and will be used for the VRE public page ... Massimiliano Assante
05:33 PM Upgrade #10074: /gcube/preprod upgrade to gCube 4.8.0
**Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** dataminer1-pre.d4science.org
* **(CNR) DONE** dataminer-gh...
Roberto Cirillo
04:43 PM Upgrade #10074 (Completed): /gcube/preprod upgrade to gCube 4.8.0
In this ticket we'll report all the activities planned for upgrade in preproduction of the following categories:
*...
Roberto Cirillo
04:40 PM Upgrade #10073 (Completed): D4Science Infrastructure Upgrade to gCube 4.8.0
Roberto Cirillo
04:33 PM Upgrade #9790 (Completed): D4Science Infrastructure Upgrade to gCube 4.7.0
Roberto Cirillo
04:32 PM Upgrade #9790 (In Progress): D4Science Infrastructure Upgrade to gCube 4.7.0
Roberto Cirillo
04:29 PM Upgrade #9902 (Completed): SoBigData VO upgrade to 4.7.0
Roberto Cirillo
04:19 PM Support #10072: Test the TwitterMonitor application in SoBigDataLab scope
Thanks Andrea for the information about the DB contents.
In previous tests no new record was added to the DB due t...
Salvatore Minutoli
02:30 PM Support #10072: Test the TwitterMonitor application in SoBigDataLab scope
Salvatore Minutoli wrote:
> I'm trying to test the TwitterMonitor application in SoBigDataLab scope.
> I use the Tw...
Andrea Dell'Amico
02:00 PM Support #10072 (Closed): Test the TwitterMonitor application in SoBigDataLab scope
I'm trying to test the TwitterMonitor application in SoBigDataLab scope.
I use the TwitterMonitor DataMiner algorith...
Salvatore Minutoli
04:00 PM Upgrade #9901 (Completed): D4Research VO upgrade to 4.7.0
Roberto Cirillo
03:54 PM Upgrade #9871 (Completed): gCubeApps VO upgrade to gCube 4.7.0
Roberto Cirillo
03:52 PM Upgrade #9870 (Completed): FARM VO upgrade to gCube 4.7.0
Roberto Cirillo
03:00 PM VM Creation #10069 (Closed): VM for geowebcache testing under PAIM
OK. I detached geoserver-protectedareaimpactmaps.d4science.org from haproxy and I restarted it with the local data di... Andrea Dell'Amico
02:55 PM VM Creation #10069: VM for geowebcache testing under PAIM
Instance at geoserver-protectedareaimpactmaps.d4science.org seems correctly working. Fabio Sinibaldi
02:21 PM VM Creation #10069 (Feedback): VM for geowebcache testing under PAIM
The VM has been provisioned and it's already answering the haproxy requests.
@fabio.sinibaldi@isti.cnr.it if want m...
Andrea Dell'Amico
12:35 PM VM Creation #10069 (In Progress): VM for geowebcache testing under PAIM
New VM name is geoserver2-protectedareaimpactmaps.d4science.org Tommaso Piccioli
12:16 PM VM Creation #10069: VM for geowebcache testing under PAIM
I thought it was still serving the VRE via the proxy. If it's not used anymore it might suit my needs. I'm gonna need... Fabio Sinibaldi
12:09 PM VM Creation #10069: VM for geowebcache testing under PAIM
Hm. If you need a copy of the data you could use geoserver-protectedareaimpactmaps.d4science.org, I have not removed ... Andrea Dell'Amico
12:06 PM VM Creation #10069 (Closed): VM for geowebcache testing under PAIM
A replica of one of the geoserver provided for PAIM VRE is needed in order to investigate possible optimizations by e... Fabio Sinibaldi

Oct 25, 2017

07:33 PM VM Creation #9894 (Closed): sdi-service for preproduction
Andrea Dell'Amico
07:29 PM VM Creation #9996 (Closed): New Index instance
Andrea Dell'Amico
07:28 PM VM Creation #9996 (In Progress): New Index instance
The cluster has been created in the GARR OpenStack cluster.
The public hostnames are
~~~
ip-90-147-167-137.ct1....
Andrea Dell'Amico
06:32 PM Incident #10063 (Closed): Mongo5-p-d4s: disk space is critical
We have just added 50 GB to mongo5 but the workload of the cluster is very increased in the last days so we need a st... Roberto Cirillo
05:48 PM VM Creation #10060: TextCrowd DataMiner - create a new DataMiner instance for TextCrowd
Since this is a machine for text analysis and this domain make a lot of use of RAM, I would go for a "big" Garr machi... Gianpaolo Coro
04:34 PM VM Creation #10060 (Closed): TextCrowd DataMiner - create a new DataMiner instance for TextCrowd
TextCrowd DataMiner - create a new DataMiner service instance for TextCrowd Giancarlo Panichi
05:20 PM VM Creation #10062 (Rejected): TextCrowd DMPoolManager - create a new VM for DMPoolManager in TextCrowd
We need to create a new VM for DMPoolManager for support TextCrowd VRE:
dm-pool-manager-textcrowd.d4science.org
Giancarlo Panichi
04:57 PM VM Creation #10061 (Rejected): TextCrowd DMGhost - create a new dataminer-textcrowd-ghost VM
TextCrowd DMGhost - create a new dataminer-textcrowd-ghost.d4science.org VM
Giancarlo Panichi
04:07 PM Task #10058 (Closed): TextCrowd - the new prototyping environment
We must recreate the development environment, as it is in RPrototypingLab, even on TextCrowd:
https://services.d4s...
Giancarlo Panichi
12:49 PM Task #9980 (Closed): The accounting-aggregator exhausted all the available memory
This issue happen when the plug-in trying to aggregate a day having thousand of records which are not aggregable .The... Luca Frosini
12:37 PM Task #9912 (Closed): Make a script to create all production context in new resource registry
Luca Frosini
12:36 PM VM Creation #8551 (Closed): Please Create a VM to install Resource Registry for PARTHENOS
Luca Frosini
11:53 AM Task #9941: Please create an ansible playbook to deploy resource-registry-handlers in smartgeras containers
I'll try it asap Luca Frosini
11:53 AM Task #9942: Change the way to generate the logback.xml in smartgears container
@andrea.dellamico@isti.cnr.it I'll check it asap Luca Frosini

Oct 24, 2017

04:04 PM Task #10032 (Closed): Reconfigure geoserver-protectedareaimpactmaps.d4science.org so that it mounts the external storage
The geoserver has been reconfigured. Andrea Dell'Amico
03:46 PM Task #10032 (In Progress): Reconfigure geoserver-protectedareaimpactmaps.d4science.org so that it mounts the external storage
Andrea Dell'Amico
03:08 PM Task #10032 (Closed): Reconfigure geoserver-protectedareaimpactmaps.d4science.org so that it mounts the external storage
Delete the old data and NFS mount it again.
The main group of the two users must be set to `gcube`.
Andrea Dell'Amico
03:34 PM Support #10010 (Closed): TwitterMonitor plugins not found
Salvatore Minutoli
03:33 PM Support #10010: TwitterMonitor plugins not found
Now I'm able to see the plugins in the Infrastructure Monitor.
The script using the SmartExecutorProxy.launch func...
Salvatore Minutoli
03:14 PM Support #10010 (Feedback): TwitterMonitor plugins not found
The plugins have been upgraded with the new version provided by @salvatore.minutoli@iit.cnr.it . I've also added the ... Roberto Cirillo
03:04 PM Task #10031 (Closed): Reconfigure the 'services' load balancer to add the paim.d4science.org backend
Done. Andrea Dell'Amico
03:03 PM Task #10031 (Closed): Reconfigure the 'services' load balancer to add the paim.d4science.org backend
A new backend that serves the `geoserver_prod_protectedareaimpactmaps` geoserver instances.
Andrea Dell'Amico
01:18 PM VM Creation #10011 (Closed): Create a VM to install a new PAIM geoserver
The VM has been provisioned Andrea Dell'Amico

Oct 23, 2017

06:53 PM Task #10024 (Closed): Provide a nagios check for registry.d4science.org
Done. Andrea Dell'Amico
06:45 PM Task #10024 (Closed): Provide a nagios check for registry.d4science.org
It's needed to have a smartgears check on the following host:
~~~
registry.d4science.org
~~~
the smartgears por...
Roberto Cirillo
06:03 PM Support #10010: TwitterMonitor plugins not found
I've tried to restart the service but nothing change. I've set the log level to debug for further analysis.
In dev...
Roberto Cirillo
05:16 PM Support #10010 (In Progress): TwitterMonitor plugins not found
Roberto Cirillo
03:33 PM Support #10010 (Closed): TwitterMonitor plugins not found
I'm trying to run the TwitterMonitor application but the 2 SmartExecutor plugins seem to be not running.
I use the I...
Salvatore Minutoli
04:42 PM VM Creation #10011 (In Progress): Create a VM to install a new PAIM geoserver
Andrea Dell'Amico
04:16 PM VM Creation #10011 (Closed): Create a VM to install a new PAIM geoserver
A new geoserver instance is needed to load balance the PAIM geoserver installations.
Andrea Dell'Amico
03:27 PM Upgrade #10007: Update Mono on DataMiner
I just added the two packages to the subversion list. In the next minutes they will be available everywhere.
Andrea Dell'Amico
02:49 PM Upgrade #10007 (Completed): Update Mono on DataMiner
Thank you all, I just tried the Steleto algorithm on DataMiner and it is working now. Daniel Williams
02:40 PM Upgrade #10007 (In Progress): Update Mono on DataMiner
Thanks Andrea, I have run a test and it seems to be working fine now. I am going to assign the ticket to Daniel so th... Paolo Scarponi
02:25 PM Upgrade #10007 (Planned): Update Mono on DataMiner
The three proto dataminer have the mono packages installed. Let me know if it suffices.
Andrea Dell'Amico
02:18 PM Upgrade #10007: Update Mono on DataMiner
I was able to make the test case work after installing the following two packages from the 185+ required by mono-comm... Andrea Dell'Amico
01:07 PM Upgrade #10007: Update Mono on DataMiner
We tried to run the algorithm on the proto environment and it doesn' work. Running it on our machines gave us the err... Paolo Scarponi
01:02 PM Upgrade #10007: Update Mono on DataMiner
Well, that wiki says that they do not know what parts of mono are needed, so they installed everything.
Did anybody...
Andrea Dell'Amico
12:51 PM Upgrade #10007: Update Mono on DataMiner
The STELETO algorithm:
https://github.com/cbinding/STELETO/wiki
indicates they are using mono-complete package
Giancarlo Panichi
12:36 PM Upgrade #10007 (Completed): Update Mono on DataMiner
We need to update mono on DataMiner to support the STELETO algorithm.
The current version is:
Mono JIT compiler v...
Giancarlo Panichi
12:49 PM Task #10008 (In Progress): Ensure that the OCSP stapling script for haproxy runs after every certificate update
Andrea Dell'Amico
12:48 PM Task #10008 (Closed): Ensure that the OCSP stapling script for haproxy runs after every certificate update
Now it runs daily, but it means that it could be executed either just before or just after a certificate update or re... Andrea Dell'Amico
12:23 PM Incident #10006: Infrastructure gateways TLS error with latest Firefox version
The problem was that the script that updates the OCSP stapling data was run just before a certificate update (the cer... Andrea Dell'Amico
12:17 PM Incident #10006 (Closed): Infrastructure gateways TLS error with latest Firefox version
Works now. Massimiliano Assante
12:13 PM Incident #10006 (In Progress): Infrastructure gateways TLS error with latest Firefox version
I thing I've found the culprit. Can you check now? I just opened the site with firefox correctly.
Andrea Dell'Amico
12:07 PM Incident #10006 (Closed): Infrastructure gateways TLS error with latest Firefox version
cannot access the VRE with firefox browser. It says: "errorcode: MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING" an... Massimiliano Assante
10:33 AM Incident #10004 (Closed): ckan-sobigdata2 fails to restart because it cannot find the oaipmh plugin
Francesco Mangiacrapa
10:07 AM Incident #10004: ckan-sobigdata2 fails to restart because it cannot find the oaipmh plugin
Francesco Mangiacrapa wrote:
> I just checked the production.ini and "oaipmh" plugin does not appear.. Andrea, Have ...
Andrea Dell'Amico
09:45 AM Incident #10004 (Feedback): ckan-sobigdata2 fails to restart because it cannot find the oaipmh plugin
Francesco Mangiacrapa
09:45 AM Incident #10004 (In Progress): ckan-sobigdata2 fails to restart because it cannot find the oaipmh plugin
I just checked the production.ini and "oaipmh" plugin does not appear.. Andrea, Have you removed it manually?
Now, S...
Francesco Mangiacrapa
10:28 AM Task #10003: Solve the issue of Windows line terminators in shell scripts
I have notified him, thanks Gianpaolo. Paolo Scarponi

Oct 22, 2017

11:27 AM Incident #10004 (Closed): ckan-sobigdata2 fails to restart because it cannot find the oaipmh plugin

The apache reload after the log rotation failed with the following error:
~~~
[Sun Oct 22 06:25:12.451876 2017]...
Andrea Dell'Amico

Oct 20, 2017

06:08 PM Task #10003 (Closed): Solve the issue of Windows line terminators in shell scripts
This issue has been solved with a workaround in the R wrapper that executes the shell script. It has been already dep... Gianpaolo Coro
05:56 PM Task #10003 (Closed): Solve the issue of Windows line terminators in shell scripts
Shell scripts written through SAI-PreinstalledSoftware with the online editor GUI, contain ^M line terminators that p... Gianpaolo Coro
04:26 PM Task #9958 (In Progress): Investigate the difference between pre-production and production infrastructures
Vassilis Floros
02:24 PM VM Creation #9996 (Closed): New Index instance
We need a configuration like index for DLI,
4 machines,
last version of elasticsearch, Kibana
for CrossRef dump an...
Sandro La Bruzzo

Oct 19, 2017

06:39 PM Task #9941: Please create an ansible playbook to deploy resource-registry-handlers in smartgeras containers
Use the variable `resource_registry_handlers_install: True` when you want to install it. Andrea Dell'Amico
06:37 PM Task #9941 (Closed): Please create an ansible playbook to deploy resource-registry-handlers in smartgeras containers
Done. Andrea Dell'Amico
05:46 PM 3rdPartyApplication Support #9977: Ariadne integration. OAuth 2.0
Forgot to add that I have given you the Data Manager role in PARTHENOS LAB VRE, which means nothing but just so that ... Massimiliano Assante
05:43 PM 3rdPartyApplication Support #9977 (Authorised): Ariadne integration. OAuth 2.0
Massimiliano Assante
04:09 PM 3rdPartyApplication Support #9977 (In Progress): Ariadne integration. OAuth 2.0
Massimiliano Assante
09:17 AM VRE #9911: Create a VRE for 1st OpenAIRE Datathon
Twitter Monitor should be next! Thank you very much.
Paolo Manghi
09:15 AM VRE #9911: Create a VRE for 1st OpenAIRE Datathon
The VRE is available at https://services.d4science.org/group/1st_openaire_datathon
In addition to the basic facili...
Leonardo Candela
03:09 AM VM Creation #9967 (Closed): WM with JDWP
Anonymous
03:06 AM VM Creation #9967: WM with JDWP
I can confirm that I'm able to log in the machine. The Smartgears container's configuration looks good. Thanks. Anonymous
12:35 AM Task #9826: issue sharelatex (can't compile a whole report)
I confess I am a little lost, can we first compile only the first part of the document (up to line 378) to read all t... TAHA IMZILEN
12:33 AM Task #9826: issue sharelatex (can't compile a whole report)
@andrea.dellamico@isti.cnr.it , I am still looking into the logs, I have no idea what's the matter. For the R computa... TAHA IMZILEN

Oct 18, 2017

08:32 PM Task #9703: wrong software and data distribution on node75.d4science.org
Well, it shouldn't :-)
Andrea Dell'Amico
07:52 PM Task #9703: wrong software and data distribution on node75.d4science.org
I suspect that there is something different still running on node75... Tommaso Piccioli
07:21 PM Task #9703: wrong software and data distribution on node75.d4science.org
You can destroy it. There's a newer one: fhn-manager-t.pre.d4science.org Andrea Dell'Amico
07:14 PM Task #9703: wrong software and data distribution on node75.d4science.org
Could you please clarify the situation of this server? Tommaso Piccioli
06:30 PM Task #9980: The accounting-aggregator exhausted all the available memory
In the logs (catalina.out, btw) there's the following exception, multiple times:
~~~
Oct 18, 2017 6:07:54 PM com....
Andrea Dell'Amico
06:25 PM Task #9980 (Closed): The accounting-aggregator exhausted all the available memory
And was killed by the OOM.
There's now a nagios handler that automatically restarts it, but an investigation is re...
Andrea Dell'Amico
06:19 PM Task #9979 (Closed): Two GARR nodes are down

Two of the GARR dataminers are down. The file system of the hypervisor where they live is full, so they cannot rest...
Andrea Dell'Amico
05:58 PM 3rdPartyApplication Support #9977: Ariadne integration. OAuth 2.0
Per lo sviluppo dell'applicazione mi farebbe comodo usare questo indirizzo:
http://pc-ponchio.isti.cnr.it/ariadne/...
Federico Ponchio
04:47 PM 3rdPartyApplication Support #9977 (Authorised): Ariadne integration. OAuth 2.0
Danke. Federico Ponchio
05:02 PM Task #9942: Change the way to generate the logback.xml in smartgears container
@luca.frosini@isti.cnr.it @lucio.lelii@isti.cnr.it can you come up with a refactored logback.xml template, starting f... Andrea Dell'Amico
03:48 PM VM Creation #9770 (Closed): JackRabbit Repo cluster over Postgres for preprod infra
I guess it's working. Andrea Dell'Amico
03:17 PM Task #9826: issue sharelatex (can't compile a whole report)
@taha.imzilen@ird.fr can you find anything useful to you into the logs? If want to repeat the procedure, compiling th... Andrea Dell'Amico
01:28 PM Task #9826: issue sharelatex (can't compile a whole report)
OK, I renamed all the Rtex files other than the main one so that entering the project does not start the compilation ... Andrea Dell'Amico
12:54 PM Task #8844 (In Progress): sharelatex: problem to contact whn-manager service
I just discovered that someone (I would bet a huge amount of bitcoin on @lucio.lelii@isti.cnr.it ) manually added som... Andrea Dell'Amico
10:11 AM Task #9583: Represent ASFIS AquaMaps distribution with NetCDF format
#972 KPI updated accordingly.
I'm wondering whether we should improve the quality of the accompanying metadata. I...
Leonardo Candela
01:59 AM Task #9583: Represent ASFIS AquaMaps distribution with NetCDF format
Yes, why they should not be counted? Pasquale Pagano
09:53 AM Task #9532 (Closed): workspace: lots of rows into the datastore_datastore postgresql tables
Costantino Perciante
09:52 AM Task #9532 (In Progress): workspace: lots of rows into the datastore_datastore postgresql tables
Yes Andrea, it was result of the migration.
I guess I can close this ticket
Costantino Perciante
01:54 AM Incident #9931 (Closed): UsersManagement portlet: assigning users to a group make them disappearing from previous groups.
I think that the initial identified incident was solved and therefore I am closing this issue. Pasquale Pagano

Oct 17, 2017

10:08 PM VM Creation #9967: WM with JDWP
It's `manuele-dev.d4science.org`
Andrea Dell'Amico
08:31 PM VM Creation #9967: WM with JDWP
Thanks. What is the name of the machine? Anonymous
08:22 PM VM Creation #9967 (Feedback): WM with JDWP
The VM has been provisioned.
You have access as `gcube` user. Into the user's home directory you'll find the scripts...
Andrea Dell'Amico
06:10 PM VM Creation #9967 (In Progress): WM with JDWP
ne VM name is manuele-dev.d4science.org Tommaso Piccioli
04:06 AM VM Creation #9967 (Closed): WM with JDWP
I need a Smartgears hosting node enabled for remote debugging with JDWP. Anonymous
07:50 PM VM Creation #9894 (Feedback): sdi-service for preproduction
The VM has been provisioned.
The SSL certificate will be emitted in the next days.
Andrea Dell'Amico
06:09 PM VM Creation #9894 (In Progress): sdi-service for preproduction
new VM name is sdi-t.pre.d4science.org Tommaso Piccioli
07:43 PM Task #9826: issue sharelatex (can't compile a whole report)
I was trying to see if the compilation completes after the web interface fails, but a compilation of the test file wa... Andrea Dell'Amico
07:06 PM Task #9826: issue sharelatex (can't compile a whole report)
I've also found a sharelatex document that gives hints on how to debug compilation timeouts: https://www.sharelatex.c... Andrea Dell'Amico
06:23 PM Task #9826: issue sharelatex (can't compile a whole report)
It seems that I had success to compile the test document. I tried as a draft first, and then in regular mode.
I then...
Andrea Dell'Amico
04:45 PM Task #9826 (In Progress): issue sharelatex (can't compile a whole report)
Andrea Dell'Amico
04:45 PM Task #9826: issue sharelatex (can't compile a whole report)
The compiler times out while waiting something that I've not identified yet. You are trying to process more that a GB... Andrea Dell'Amico
03:45 PM Task #9826: issue sharelatex (can't compile a whole report)
I can see the project. I'll try to compile it later in the afternoon. Andrea Dell'Amico
03:37 PM Task #9826: issue sharelatex (can't compile a whole report)
Dear @andrea.dellamico@isti.cnr.it , can we try to compile the document this afternoon?
as @julien.barde@ird.fr sug...
TAHA IMZILEN
05:54 PM Task #9583: Represent ASFIS AquaMaps distribution with NetCDF format
10,835 maps have been produced by this ticket and are indexed on the data catalogue.
@leonardo.candela@isti.cnr.it ,...
Gianpaolo Coro
05:38 PM Task #9972 (Closed): auth-pre-d4s.d4science.org can be dismessed
Lucio Lelii
05:23 PM Task #9972 (Feedback): auth-pre-d4s.d4science.org can be dismessed
Andrea Dell'Amico
05:22 PM Task #9972 (In Progress): auth-pre-d4s.d4science.org can be dismessed
I'm shutting it down. If nobody complains, will be erased in the next days.
Andrea Dell'Amico
05:18 PM Task #9972 (Closed): auth-pre-d4s.d4science.org can be dismessed
this version of the authorization service is no longer used. This node can be dismissed. Lucio Lelii
05:25 PM Support #9959 (Closed): Workspace nodes and rmi access
Andrea Dell'Amico
02:34 PM Task #9971 (Closed): On Share updates portlet and "notification" drop down menu vs radio button
While discussing with @paolo.manghi@isti.cnr.it a possible usability issue was raised Re the use of a drop down menu ... Leonardo Candela

Oct 16, 2017

08:13 PM Task #9956 (Closed): Please slow down HAProxy/Nagios checks on Resource Registry
Ok I understood. I'm going to close the ticket Luca Frosini
06:46 PM Task #9956: Please slow down HAProxy/Nagios checks on Resource Registry
Luca Frosini wrote:
> The requests are now about 40 per minutes on each instance (they were 80 per minute). This mea...
Andrea Dell'Amico
06:39 PM Task #9956: Please slow down HAProxy/Nagios checks on Resource Registry
The requests are now about 40 per minutes on each instance (they were 80 per minute). This mean that arrive one reque... Luca Frosini
05:02 PM Task #9956 (Feedback): Please slow down HAProxy/Nagios checks on Resource Registry
Done. The load balancer now balances the resource registry https accesses only. Andrea Dell'Amico
04:11 PM Task #9956: Please slow down HAProxy/Nagios checks on Resource Registry
The load balancer is contacted on by using https .The instances have to respond on http too because of the whn-manage... Luca Frosini
02:49 PM Task #9956 (In Progress): Please slow down HAProxy/Nagios checks on Resource Registry
The count is correct. haproxy checks every 3 seconds. But there are two haproxy instances, and each instance checks b... Andrea Dell'Amico
02:09 PM Task #9956 (Closed): Please slow down HAProxy/Nagios checks on Resource Registry
Looking at logs and accounting I foud that the service receive 1,33 checks per second (one check every 0,75 second).
...
Luca Frosini
07:06 PM Task #9933: Allow to change identity of resource-registry in resource_registry_parthenos ansible playbook
Ok I'll test in the next days. Thank you Luca Frosini
07:05 PM Task #9941: Please create an ansible playbook to deploy resource-registry-handlers in smartgeras containers
Activated by a variable which should be false by default for the moment. Soon it will be switched to true. Finally th... Luca Frosini
04:18 PM Incident #9930: Emails sent from UsersManagement portlet not formatted correctly in case of users to group adding/removal
I executed the test and the email is sent correctly. Maria Di Girolamo
12:47 PM Incident #9930 (Closed): Emails sent from UsersManagement portlet not formatted correctly in case of users to group adding/removal
Dedicated release ticket has been created for the bug fix Panagiota Koltsida
04:17 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.
I executed the test including the steps missing and they seems work fine.
At the moment the miltiselection seems wor...
Maria Di Girolamo
02:57 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.
I'm going to open a maintenance release 4.7.1 where the new configuration will be integrated and tested. Maria Di Girolamo
02:08 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.
These are built against 3.8.0, you should build against 3.7.0 Massimiliano Assante
01:12 PM Incident #9931 (In Progress): UsersManagement portlet: assigning users to a group make them disappearing from previous groups.
You can get the war from one of the links below:
http://etics.esl.eng.it/etics-repository-ws//reports/id/9860b08e-...
Panagiota Koltsida
12:50 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.
The fix is ready and a remote build has been sent to Etics for both Head and 4.6.1 versions (that should be the same)... Panagiota Koltsida
12:07 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.
I have just tested on pre prod and I 'm preparing it to make it available Panagiota Koltsida
12:05 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.
@p.koltsida@di.uoa.gr can you provide an estimation on this incident fix? The longer we have this bug the worst it is... Massimiliano Assante
03:59 PM Support #9959 (Feedback): Workspace nodes and rmi access
Changed everywhere Andrea Dell'Amico
03:42 PM Support #9959 (In Progress): Workspace nodes and rmi access
Andrea Dell'Amico
03:19 PM Support #9959 (Closed): Workspace nodes and rmi access
Please give to me and @lucio.lelii@isti.cnr.it rmi access from our local machines to workspace nodes Costantino Perciante
03:12 PM Task #9958: Investigate the difference between pre-production and production infrastructures
let me add @andrea.dellamico@isti.cnr.it who set up the liferay cluster in both preprod and prod. Massimiliano Assante
03:08 PM Task #9958 (Rejected): Investigate the difference between pre-production and production infrastructures
During the resolution of incident #9908, we identified that even if the geoanalytics administration portlet was worki... Dimitris Katris
02:47 PM Incident #9908 (Closed): geoanalytics-administration portlet not working
Yes, absolutely. I am closing the incident, please create a new ticket with the investigation (if not already open). Massimiliano Assante
02:34 PM Incident #9908: geoanalytics-administration portlet not working
@massimiliano.assante@isti.cnr.it Can we close this incident and mark it as resolved? The process of investigating th... Dimitris Katris

Oct 13, 2017

06:06 PM Task #9928 (Closed): Please restart smartgears container still continuing accounting on old bucket
Roberto Cirillo
05:53 PM Task #9928 (In Progress): Please restart smartgears container still continuing accounting on old bucket
Roberto Cirillo
03:46 PM Task #9826: issue sharelatex (can't compile a whole report)
@taha.imzilen@ird.fr perhaps you should just share the sharelatex project with Andrea... Julien Barde
01:25 PM Task #9826: issue sharelatex (can't compile a whole report)
@andrea.dellamico@isti.cnr.it , I'm off work this week, we can try that next week. I will keep you informed for this.... TAHA IMZILEN
12:13 PM Task #9948 (Closed): Let's investigate if we need to increase the CKAN postgresql available connections
Incremented to 1024. Andrea Dell'Amico
10:55 AM Support #9935: Process based on R script: submission procedure never ends
It was a decoding problem with a blank space into a SVN link of the configuration file.
Actually is has been solved.
Nunzio Andrea Galante

Oct 12, 2017

07:58 PM Task #9948 (Closed): Let's investigate if we need to increase the CKAN postgresql available connections
We almost reached the limit in the last days:
~~~
POSTGRES_BACKENDS WARNING: DB template1 231 of 256 connections ...
Andrea Dell'Amico
07:51 PM Task #9933 (Feedback): Allow to change identity of resource-registry in resource_registry_parthenos ansible playbook
I changed the playbook configuration for the parthenos resource registry so that it will use the role listed above.
Andrea Dell'Amico
07:37 PM Task #9933 (In Progress): Allow to change identity of resource-registry in resource_registry_parthenos ansible playbook
There's a role already present to setup the gcube-app.xml file, starting from a template: library/roles/smartgears/gc... Andrea Dell'Amico
07:12 PM Task #9826: issue sharelatex (can't compile a whole report)
@taha.imzilen@ird.fr can you communicate in advance when you'll try to compile the document again so that I can check... Andrea Dell'Amico
06:33 PM Task #9941 (In Progress): Please create an ansible playbook to deploy resource-registry-handlers in smartgeras containers
Does it need to be installed in every smartgears or only when activated by a variable?
Andrea Dell'Amico
03:33 PM Task #9941 (Closed): Please create an ansible playbook to deploy resource-registry-handlers in smartgeras containers
The maven coordinates to be used in ansible playbook are:
~~~
<groupId>org.gcube.smartgears.handlers</groupId>
<...
Luca Frosini
06:05 PM Task #9942: Change the way to generate the logback.xml in smartgears container
Andrea Dell'Amico wrote:
> Luca Frosini wrote:
> > I think a template in needed.
>
> It's a template already, yo...
Luca Frosini
05:15 PM Task #9942: Change the way to generate the logback.xml in smartgears container
Luca Frosini wrote:
> I think a template in needed.
It's a template already, you can find it in library/roles/sma...
Andrea Dell'Amico
03:37 PM Task #9942 (Closed): Change the way to generate the logback.xml in smartgears container
I think a template in needed.
The section using different files for access and accounting must disappears because ca...
Luca Frosini
04:13 PM Incident #9940 (Closed): User unable to delete a file
The file has been removed. Valentina Marioli
03:50 PM Incident #9940 (In Progress): User unable to delete a file
Valentina Marioli
03:15 PM Incident #9940: User unable to delete a file
I confirm the issue is related to the ":" in the name. I kindly ask @valentina.marioli@isti.cnr.it to delete the file... Leonardo Candela
02:38 PM Incident #9940 (Closed): User unable to delete a file
User Francesca Morselli (francesca.morselli@dans.knaw.nl) can't delete the file at https://goo.gl/KB15dU. I tried to ... Sheena Bassett
11:39 AM Support #9935 (Closed): Process based on R script: submission procedure never ends
Ok after the updates to the algorithm publishing system were done.
Algorithm appears in the list
Sébastien Rochette
10:30 AM Support #9935 (Closed): Process based on R script: submission procedure never ends
I created a process in the stat algo importer of the RprototypingLab using a R script as basis.
The script is workin...
Sébastien Rochette
11:04 AM Task #9583 (Closed): Represent ASFIS AquaMaps distribution with NetCDF format
This task is completed, I summarize here all the steps:
1. Download all the Aquamaps native layers in CSV format
...
Paolo Scarponi
09:37 AM VM Creation #9643 (Closed): Provide new VM for the dataminer-pool-manager (2.0.0) service
Roberto Cirillo
09:35 AM VM Creation #9645 (Closed): Provide new VM for hosting the "oscar-import-se-plugin" smart-executor plugin
Roberto Cirillo

Oct 11, 2017

06:15 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.
HI Maria, I was asking whether the Steps (or the step) I found out to reproduce the issue in preprod were present in ... Massimiliano Assante
04:41 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.
Here the TestPlan used: https://goo.gl/YXsW7j Maria Di Girolamo
04:02 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.
Hi @massimiliano.assante@isti.cnr.it ,
1) "even in this case how is that this wasn't spotted in the test @mariaan...
Maria Di Girolamo
03:53 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.
The issue does not happen if one single user is selected (because the user previous groups appear in the popup) it ha... Massimiliano Assante
03:34 PM Incident #9931: UsersManagement portlet: assigning users to a group make them disappearing from previous groups.
even in this case how is that this wasn't spotted in the test @mariaantonietta.digirolamo@eng.it Massimiliano Assante
03:32 PM Incident #9931 (Closed): UsersManagement portlet: assigning users to a group make them disappearing from previous groups.
I assign user X group A, then I assign user X and Y to Group B. User X is removed from group A and also received an e... Massimiliano Assante
05:51 PM Task #9933 (Closed): Allow to change identity of resource-registry in resource_registry_parthenos ansible playbook
The file gcube-app.xml (located at tomcat/webapps/resource-registry/WEB-INF/) should be managed to allow to change re... Luca Frosini
05:34 PM Task #9925 (Closed): Install fhn-manager service on node2-d-d4s.d4science.org via Ansible
the new service is ready to use Roberto Cirillo
11:42 AM Task #9925 (Closed): Install fhn-manager service on node2-d-d4s.d4science.org via Ansible
The dm-pool-manager hosted on this VM has been transferred on another VM as reported here #9913.
On this VM was als...
Roberto Cirillo
04:43 PM Incident #9930: Emails sent from UsersManagement portlet not formatted correctly in case of users to group adding/removal
It's needed to update the wiki documentation too: https://wiki.gcube-system.org/gcube/Users%27_Management Maria Di Girolamo
04:39 PM Incident #9930: Emails sent from UsersManagement portlet not formatted correctly in case of users to group adding/removal
The TestPlan is available at: https://goo.gl/YXsW7j Maria Di Girolamo
04:38 PM Incident #9930: Emails sent from UsersManagement portlet not formatted correctly in case of users to group adding/removal
In the last Test Plan this step is not provided.
Here the Test Plan used.
Maria Di Girolamo
03:22 PM Incident #9930 (Closed): Emails sent from UsersManagement portlet not formatted correctly in case of users to group adding/removal
If I add a user to a group the email is not formatted well, there is some code going around and no subject is used.
...
Massimiliano Assante
02:52 PM Task #9928 (Closed): Please restart smartgears container still continuing accounting on old bucket
The containers to restarts are:
* ckan-ecoevo.d4science.org
* ckan-grsf-admin.d4science.org
* ip-90-147-167-3.ct...
Luca Frosini
11:27 AM Task #9316 (Closed): Dismiss the ws-repo-test.d4science.org VM
The node has been shut down.
Andrea Dell'Amico
09:58 AM VM Creation #9920 (Closed): DataMiner PoolManager - Add a new host for dataminer-ghost in PreProduction environment
Roberto Cirillo

Oct 10, 2017

02:53 PM VM Creation #9920: DataMiner PoolManager - Add a new host for dataminer-ghost in PreProduction environment
The correct name is dataminer-ghost-t.pre.d4science.org
restarted with 5 GB of ram, as requested by R packages insta...
Tommaso Piccioli
02:46 PM VM Creation #9920 (In Progress): DataMiner PoolManager - Add a new host for dataminer-ghost in PreProduction environment
Tommaso Piccioli
02:45 PM VM Creation #9920: DataMiner PoolManager - Add a new host for dataminer-ghost in PreProduction environment
dataminer-ghost-d.pre.d4science.org is running with 2 cpu and 2 GB of ram Tommaso Piccioli
02:31 PM VM Creation #9920: DataMiner PoolManager - Add a new host for dataminer-ghost in PreProduction environment
I think 2 GB of RAM and 2 cpu should be enough. Roberto Cirillo
12:52 PM VM Creation #9920: DataMiner PoolManager - Add a new host for dataminer-ghost in PreProduction environment
Please change it to a `VM creation` task and fill all the required fields.
Andrea Dell'Amico
12:35 PM VM Creation #9920 (Closed): DataMiner PoolManager - Add a new host for dataminer-ghost in PreProduction environment
We need to have a new host for dataminer-ghost in PreProduction environment:
dataminer-ghost-d.pre.d4science.org
...
Giancarlo Panichi
02:08 PM Task #6306 (Closed): Migrate development infrastructure nodes to Java 8
I'm going to close this ticket.
Some notes:
* All the gCore based container will be not upgraded to Java8;
* ...
Roberto Cirillo
10:56 AM Task #6306 (Feedback): Migrate development infrastructure nodes to Java 8
Is it possible to close this task?
Thank you,
Maria.
Maria Di Girolamo
10:54 AM Task #8380 (Closed): Testing activities on the development infrastructure with Java 8
Maria Di Girolamo
10:28 AM Task #8660 (Closed): tabular-data-manager service to test : tabulardata-devnext-d.dev.d4science.org
Lucio Lelii
10:27 AM Task #8434 (Closed): tabular-data-manager service to test : tabulardata-devsec.org
Lucio Lelii

Oct 09, 2017

07:51 PM Task #9771 (Closed): Please create read-only user account on D4Science Development LDAP server
Done.
Andrea Dell'Amico
06:03 PM Task #9316: Dismiss the ws-repo-test.d4science.org VM
Costantino Perciante wrote:
> Maybe we can just destroy this node for now
Yes, this is the purpose of this task. ...
Andrea Dell'Amico
05:53 PM Task #9316: Dismiss the ws-repo-test.d4science.org VM
Maybe we can just destroy this node for now Costantino Perciante
02:02 PM Task #9316: Dismiss the ws-repo-test.d4science.org VM
Massimiliano Assante wrote:
> for the time being I think we can live with a non cluster preprod JCR. Even because so...
Costantino Perciante
01:13 PM Task #9316: Dismiss the ws-repo-test.d4science.org VM
for the time being I think we can live with a non cluster preprod JCR. Even because so far we have none (actually wor... Massimiliano Assante
05:02 PM Task #9913 (Closed): Install dataminer-pool-manager service on node2-d-d4s.d4science.org via Ansible
The service has been transferred on the new VM:
~~~
dm-pool-manager-dev.d4science.org
~~~
Roberto Cirillo
12:21 PM Task #9913 (In Progress): Install dataminer-pool-manager service on node2-d-d4s.d4science.org via Ansible
Roberto Cirillo
12:19 PM Task #9913 (Closed): Install dataminer-pool-manager service on node2-d-d4s.d4science.org via Ansible
The dm-pool-manager service was installed manually on node2-d-d4s.
I'm going to erase the old installation and inst...
Roberto Cirillo
03:21 PM VM Creation #9915 (Closed): new VM for new service: dataminer-pool-manager.1-0-0
dm-pool-manager-dev.d4science.org is running. Tommaso Piccioli
03:11 PM VM Creation #9915 (Closed): new VM for new service: dataminer-pool-manager.1-0-0
In order to deploy the "dataminer-pool-manager" service, it's needed to create a new VM for hosting the service:
...
Roberto Cirillo
03:08 PM Task #9900: Please provide the list of token for all production environments where to run the is-exporter
I need them for is-exporter Luca Frosini
01:35 PM Task #9900: Please provide the list of token for all production environments where to run the is-exporter
this ticket is not clear to me, why would you need the tokens? The ic-client library does not require them. Unless yo... Massimiliano Assante
03:03 PM Incident #9908: geoanalytics-administration portlet not working
Thank you for the explanation Dimitris, however I would like to understand better what is this difference between the... Massimiliano Assante
02:42 PM Incident #9908 (In Progress): geoanalytics-administration portlet not working
In order to solve this issue we had to revert a change that was performed in the portlet recently. This change was cr... Dimitris Katris
12:44 PM Upgrade #9910: Please provide additional 2GB of RAM to accounting-aggregator.d4science.org
Done. Andrea Dell'Amico
12:42 PM Upgrade #9910 (Completed): Please provide additional 2GB of RAM to accounting-aggregator.d4science.org
Andrea Dell'Amico
12:41 PM Upgrade #9910 (In Progress): Please provide additional 2GB of RAM to accounting-aggregator.d4science.org
Andrea Dell'Amico
12:40 PM Upgrade #9910 (Planned): Please provide additional 2GB of RAM to accounting-aggregator.d4science.org
The VM is going to be restarted with 6GB of RAM and a tomcat heap of 4096MB Andrea Dell'Amico
11:29 AM Upgrade #9910: Please provide additional 2GB of RAM to accounting-aggregator.d4science.org
And how much of that must be assigned to the java heap space?
Andrea Dell'Amico
10:52 AM Upgrade #9910 (Completed): Please provide additional 2GB of RAM to accounting-aggregator.d4science.org
When there era particular days with a lot of not aggregable records the RAM is not enough and the aggregations fails. Luca Frosini
12:14 PM Task #9912 (Closed): Make a script to create all production context in new resource registry
Luca Frosini
12:12 PM Task #9899 (Closed): Please provide the list of all production contexts
Luca Frosini
11:02 AM VRE #9911 (Released): Create a VRE for 1st OpenAIRE Datathon
Title: The first OpenAIRE Datathon
Description: This VRE is dedicated to the participants of the first OpenAIRE da...
Leonardo Candela

Oct 06, 2017

07:24 PM Task #9316: Dismiss the ws-repo-test.d4science.org VM
Costantino Perciante wrote:
> As far as I know, this is the current list of jackrabbit nodes in dev/preprod:
>
> ...
Andrea Dell'Amico
07:06 PM Task #9316: Dismiss the ws-repo-test.d4science.org VM
As far as I know, this is the current list of jackrabbit nodes in dev/preprod:
- preprod: workspace-repository-t.p...
Costantino Perciante
06:37 PM Task #9316: Dismiss the ws-repo-test.d4science.org VM
Can anyone answer? Andrea Dell'Amico
06:42 PM VM Creation #9693 (Closed): New Dev instance for WDS
Andrea Dell'Amico
06:40 PM VM Creation #9269 (Closed): Please Create a VM in production for SmartMeteo
I'm closing this one. Please open a new ticket when a new jar will be available.
Andrea Dell'Amico
06:38 PM Support #9725 (Closed): Cannot find plugins for TwitterMonitor SmartExecutor
Andrea Dell'Amico
06:30 PM Incident #9908 (Closed): geoanalytics-administration portlet not working
The portlet reports "Failed to contact server. Maybe server is offline"
https://bluebridge.d4science.org/group/sia...
Massimiliano Assante
06:29 PM VM Creation #9702 (Closed): GeoNetwork 3 dedicated instance for Tuna Atlas
geonetwork1-tunaatlas.d4science.org has been dismissed.
Andrea Dell'Amico
03:00 PM VM Creation #9702: GeoNetwork 3 dedicated instance for Tuna Atlas
Thanks @andrea.dellamico@isti.cnr.it and @fabio.sinibaldi@isti.cnr.it I've tested and everything it's ok. Thanks for ... Emmanuel Blondel
05:04 PM Support #9897 (Closed): Can not repackage the R project
Dear @valentina.marioli@isti.cnr.it and all,
everything is working perfectly. I repackage the code and create a mo...
Gerasimos Antzoulatos
04:00 PM Support #9897: Can not repackage the R project
@gantzoulatos@i2s.gr Could you check if it's working now? Valentina Marioli
03:29 PM Support #9897 (In Progress): Can not repackage the R project
Massimiliano Assante
03:20 PM Support #9897: Can not repackage the R project
Please note that having this issues, we can not update our services so we can not verify gcube update to 4.7.0.
Th...
Gerasimos Antzoulatos
04:36 PM Task #9344 (Closed): Remove the haproxy frontend listening on the 8080 port
Done. Andrea Dell'Amico
12:19 PM Task #9344: Remove the haproxy frontend listening on the 8080 port
Please proceed with the removal Andrea Costantino Perciante
04:20 PM Upgrade #9901 (In Progress): D4Research VO upgrade to 4.7.0
Roberto Cirillo
10:01 AM Upgrade #9901 (Planned): D4Research VO upgrade to 4.7.0
**Hosting Nodes**
*WHN to upgrade*
* all the WHNs under the following cluster:
* **(POSTPONED)** dataminer-c...
Roberto Cirillo
09:57 AM Upgrade #9901 (Completed): D4Research VO upgrade to 4.7.0
Roberto Cirillo
04:19 PM Upgrade #9870 (In Progress): FARM VO upgrade to gCube 4.7.0
Roberto Cirillo
10:51 AM Upgrade #9870 (Planned): FARM VO upgrade to gCube 4.7.0
Roberto Cirillo
04:01 PM Upgrade #9791 (Completed): D4Science Gateways upgrade to gCube 4.7.0
The gCube 4.7.0 rollout is completed. Massimiliano Assante
03:29 PM Upgrade #9791 (In Progress): D4Science Gateways upgrade to gCube 4.7.0
Massimiliano Assante
03:15 PM Upgrade #9902 (In Progress): SoBigData VO upgrade to 4.7.0
Roberto Cirillo
10:07 AM Upgrade #9902 (Planned): SoBigData VO upgrade to 4.7.0
**Hosting Nodes**
***Whn to upgrade***
* upgrade all the WHNs under the following clusters:
* **(POSTPONED)**...
Roberto Cirillo
10:04 AM Upgrade #9902 (Completed): SoBigData VO upgrade to 4.7.0
Roberto Cirillo
03:13 PM Upgrade #9792 (Completed): D4Science Preprod Gateway upgrade to gCube 4.7.0
Massimiliano Assante
02:21 PM Upgrade #9871 (In Progress): gCubeApps VO upgrade to gCube 4.7.0
Roberto Cirillo
10:51 AM Upgrade #9871 (Planned): gCubeApps VO upgrade to gCube 4.7.0
Roberto Cirillo
11:01 AM Task #9903 (Closed): Remove nagios check from node65.d4science.org
Tommaso Piccioli
10:10 AM Task #9903 (Closed): Remove nagios check from node65.d4science.org
The VM above should be dismissed after the 4.7.0 rollout planned for today. Roberto Cirillo
10:52 AM Upgrade #9824 (Completed): /gcube/preprod upgrade to gCube 4.7.0
Roberto Cirillo

Oct 05, 2017

07:13 PM Task #9899: Please provide the list of all production contexts
I am a bit surprised by this request. The list you are looking for is available through the current IS.
If you quer...
Pasquale Pagano
06:09 PM Task #9899 (Closed): Please provide the list of all production contexts
The Resource Registry needs the creation of the contexts it has to respond to.
As we agreed you have to provide me a...
Luca Frosini
06:12 PM Task #9900 (Closed): Please provide the list of token for all production environments where to run the is-exporter
Luca Frosini
05:05 PM VM Creation #9874 (Closed): Provide new VM for hosting fhn-manager service in production environment
Nunzio Andrea Galante wrote:
> The FHNManager service works fine and the configuration is correct.
>
> Just a thi...
Roberto Cirillo
04:21 PM VM Creation #9874: Provide new VM for hosting fhn-manager service in production environment
The FHNManager service works fine and the configuration is correct.
Just a thing: according to rOCCI guidelines, C...
Nunzio Andrea Galante
03:11 PM VM Creation #9874 (Feedback): Provide new VM for hosting fhn-manager service in production environment
Roberto Cirillo
01:31 PM VM Creation #9874: Provide new VM for hosting fhn-manager service in production environment
The fhn-manager service has been installed Roberto Cirillo
11:50 AM VM Creation #9874: Provide new VM for hosting fhn-manager service in production environment
Andrea Dell'Amico wrote:
> @roberto.cirillo@isti.cnr.it do you need it provisioned?
The provisioning for this VM ...
Roberto Cirillo
04:55 PM Support #9897: Can not repackage the R project
It is a HL problem, I suspect there is a HL overload problem. @valentina.marioli@isti.cnr.it can you investigate on i... Giancarlo Panichi
04:47 PM Support #9897: Can not repackage the R project
either @valentina.marioli@isti.cnr.it or @g.panichi@isti.cnr.it could you provide any hint to solve this request? Pasquale Pagano
04:18 PM Support #9897 (Closed): Can not repackage the R project
I face a problem when I try to repackage the R project named "SimulFishKPIs" in SAI at RPrototypingLab. In the first ... Gerasimos Antzoulatos
02:05 PM Task #8066 (Closed): Activate the backup service for the new eagle portal
It has been activated months ago Tommaso Piccioli
12:56 PM VM Creation #9894 (Closed): sdi-service for preproduction
A new VM is needed in order to decouple sdi-service development instance from preproduction environemnt. Fabio Sinibaldi
11:18 AM Upgrade #9870: FARM VO upgrade to gCube 4.7.0
**Hosting Nodes**
*WHN to upgrade*
* **(POSTPONED)** all the WHNs under the following cluster: dataminer-clust...
Roberto Cirillo
11:14 AM Upgrade #9871: gCubeApps VO upgrade to gCube 4.7.0
**Hosting Nodes**
**WHN to upgrade**
* upgrade all the WHNs under the following clusters:
* **(POSTPONED)...
Roberto Cirillo

Oct 04, 2017

05:20 PM VM Creation #9873 (Closed): Smart Gear VM on developent infrastructure for testing new SDMX data source
I can access the VM, thanks Ciro Formisano
03:52 PM VM Creation #9873 (Feedback): Smart Gear VM on developent infrastructure for testing new SDMX data source
The VM is ready. You have ssh access, your application will be available as http(s)://sdmx-datasource-d.dev.d4science... Andrea Dell'Amico
02:48 PM VM Creation #9873: Smart Gear VM on developent infrastructure for testing new SDMX data source
The scopes are missing and the application context path too. I need them to correctly provision smartgears and the re... Andrea Dell'Amico
02:22 PM VM Creation #9873 (In Progress): Smart Gear VM on developent infrastructure for testing new SDMX data source
hostname and IP address are going to be: sdmx-datasource-d.dev.d4science.org 146.48.123.52
Andrea Dell'Amico
02:20 PM VM Creation #9874: Provide new VM for hosting fhn-manager service in production environment
@roberto.cirillo@isti.cnr.it do you need it provisioned? Andrea Dell'Amico
02:13 PM Task #9831 (Closed): Create a ticket template to serve the shinyproxy apps requests
It seems OK to me. Andrea Dell'Amico
12:49 PM Task #9826: issue sharelatex (can't compile a whole report)
TAHA IMZILEN wrote:
> Dear Andrea,
> is there any progress on this issue please?
> Thank you...
@taha.imzilen@i...
Andrea Dell'Amico
10:08 AM Task #9826: issue sharelatex (can't compile a whole report)
Dear Andrea,
is there any progress on this issue please?
Thank you...
TAHA IMZILEN

Oct 03, 2017

01:18 PM Task #6307: Migrate preproduction infrastructure nodes to Java 8
What is the real status of this ticket?
Maria Di Girolamo
11:55 AM Task #5460 (Closed): Improve Tabular Data Manager GUI
Giancarlo Panichi
11:54 AM Task #5460: Improve Tabular Data Manager GUI
Released in gCube 4.6.1 Giancarlo Panichi

Oct 02, 2017

07:08 PM Task #8673: Reconfigure the authorization clients in dev to use https://auth-d.dev.d4science.org/ as the URL for the authentication service
Lucio Lelii wrote:
> depends on how many node have been upgraded in the dev infrastructure.
> If all the dev nodes ...
Andrea Dell'Amico
06:21 PM Task #8673: Reconfigure the authorization clients in dev to use https://auth-d.dev.d4science.org/ as the URL for the authentication service
depends on how many node have been upgraded in the dev infrastructure.
If all the dev nodes contain the common-autho...
Lucio Lelii
05:36 PM Task #8673: Reconfigure the authorization clients in dev to use https://auth-d.dev.d4science.org/ as the URL for the authentication service
Lucio Lelii wrote:
> The configuration is set to the new endpoint, we have to change the authorization-endpoint.xml ...
Andrea Dell'Amico
05:38 PM VM Creation #9874 (In Progress): Provide new VM for hosting fhn-manager service in production environment
New VM host is fhn-manager.d4science.org Tommaso Piccioli
04:36 PM VM Creation #9874 (Closed): Provide new VM for hosting fhn-manager service in production environment
The new VM replace the old node65.d4science.org. The ansible role should be ready to use.
Roberto Cirillo
05:35 PM VM Creation #8561 (Closed): Move authorization service instance on a new VM called auth-dev.d4science.org
Andrea Dell'Amico
05:29 PM VM Creation #9809 (Closed): Ceate a new CKAN instance for IOTC: ckan-iotc.d4science.org
Andrea Dell'Amico
05:23 PM Task #9344: Remove the haproxy frontend listening on the 8080 port
Weekly reminder. I will remove it in two weeks anyway. Andrea Dell'Amico
05:21 PM Task #9316 (In Progress): Dismiss the ws-repo-test.d4science.org VM
Can we dismiss this VM?
Andrea Dell'Amico
05:20 PM Task #9119 (Closed): User Context Data Uploader
I am closing this ticket.
The purpose of the ticket is solved in the other ticket #9376. Moreover, the entire concep...
Debhsish Bhakta
04:41 PM VM Creation #9726 (Closed): Provide new VM for hosting fhn-manager service
Roberto Cirillo
04:13 PM VM Creation #9873 (Closed): Smart Gear VM on developent infrastructure for testing new SDMX data source
I need a SmartGear instance in dev environment to deploy an SDMX datasorce. Eventually the new service will be deplo... Ciro Formisano
03:00 PM VM Creation #9779 (Closed): GeoNetwork 3 dedicated instance for IOTC SS3
Andrea Dell'Amico
02:59 PM VM Creation #9702: GeoNetwork 3 dedicated instance for Tuna Atlas
http(s)://tunaatlas.d4science.org/{geonetwork,geoserver} is ready.
There's no valid https certificate yet, it will b...
Andrea Dell'Amico
02:57 PM VM Creation #9702: GeoNetwork 3 dedicated instance for Tuna Atlas
Emmanuel Blondel wrote:
> I would also need an access to Geonetwork logs, indeed they are issues related to size of ...
Andrea Dell'Amico
02:57 PM Incident #9825 (Closed): Etics: nightly builds don't work
I don't understand why this incident is still open. I am going to close it but please net time close the issue as soo... Pasquale Pagano
02:53 PM VM Creation #9830 (Closed): New couple of reverse proxies to redirect and (or) balance some of the services
The haproxy instances have been configured. Andrea Dell'Amico
11:52 AM Upgrade #9871 (Completed): gCubeApps VO upgrade to gCube 4.7.0
Roberto Cirillo
11:52 AM Upgrade #9870 (Completed): FARM VO upgrade to gCube 4.7.0
Roberto Cirillo
10:15 AM Task #9685 (Closed): Drop MongoDB databases from development cluster
Roberto Cirillo
09:46 AM Upgrade #9824 (In Progress): /gcube/preprod upgrade to gCube 4.7.0
Roberto Cirillo
09:46 AM Upgrade #9824 (Planned): /gcube/preprod upgrade to gCube 4.7.0
Roberto Cirillo

Oct 01, 2017

01:03 AM VM Creation #9702: GeoNetwork 3 dedicated instance for Tuna Atlas
I would also need an access to Geonetwork logs, indeed they are issues related to size of ISO 19110 metadata files, a... Emmanuel Blondel

Sep 29, 2017

06:21 PM VM Creation #9770 (Feedback): JackRabbit Repo cluster over Postgres for preprod infra
jackrabbit is available: http://workspace-repository-t.pre.d4science.org/home-library-webapp/
A valid ssl certificat...
Andrea Dell'Amico
04:39 PM VM Creation #9770: JackRabbit Repo cluster over Postgres for preprod infra
We are working on it. As you can see by @tommaso.piccioli@isti.cnr.it comment, the VM was created as soon as the DNS ... Andrea Dell'Amico
04:37 PM VM Creation #9770: JackRabbit Repo cluster over Postgres for preprod infra
@tommaso.piccioli@isti.cnr.it , @andrea.dellamico@isti.cnr.it we'd really need this VM ready monday morning. The cur... Massimiliano Assante
03:01 PM VM Creation #9770 (In Progress): JackRabbit Repo cluster over Postgres for preprod infra
VM name will be workspace-repository-t.pre.d4science.org Tommaso Piccioli
06:18 PM VM Creation #9830 (In Progress): New couple of reverse proxies to redirect and (or) balance some of the services
HAProxy IP: services-lb.d4science.org 146.48.122.181
first VM: services-lb1.d4science.org 146.48.122....
Tommaso Piccioli
04:50 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
That doesn't help. All that hosts were manually configured and we do not know how. The new preproduction host is the ... Andrea Dell'Amico
04:44 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
Production VM node65 has no bug as well. Nunzio Andrea Galante
04:41 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
So, the same package version sometimes has a bug and sometimes not.
Andrea Dell'Amico
04:38 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
As far as i remember, not.
I have verified also that node75 contains such library as well.
So this is an issue just...
Nunzio Andrea Galante
04:35 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
Nunzio Andrea Galante wrote:
> I have done a comparison between this VM and the one we have in dev.
> It seems to b...
Andrea Dell'Amico
04:18 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
Sorry, maybe there was a misunderstading. I mean, the service invokes the voms and the voms thorws the exception.
By...
Nunzio Andrea Galante
04:12 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
The exception that you are reporting is not throws by service. I've checked and attached the catalina.out files from ... Roberto Cirillo
03:59 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
I have done a comparison between this VM and the one we have in dev.
It seems to be missing the library commons-io.j...
Nunzio Andrea Galante
03:41 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
Yes, the service throws such exception when the voms-proxy-init is invoked.
It can be verified to /home/gcube/tomcat...
Nunzio Andrea Galante
03:31 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
Nunzio Andrea Galante wrote:
> Please @roberto.cirillo@isti.cnr.it , according to http://paste.research-infrastructu...
Roberto Cirillo
03:30 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
Nunzio Andrea Galante wrote:
> Please @roberto.cirillo@isti.cnr.it , according to http://paste.research-infrastructu...
Roberto Cirillo
03:02 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
The solved issues are listed at post #12 of the current thread.
The exceptions are instead related to task #9863.
Nunzio Andrea Galante
02:56 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
Please, could you specify what issue have you resolved? In addition, could you report the error/exception for the oth... Roberto Cirillo
03:20 PM VM Creation #9702: GeoNetwork 3 dedicated instance for Tuna Atlas
Emmanuel Blondel wrote:
> when do you think you could make available the URLs https://tunaatlas-d4science.org/geonet...
Andrea Dell'Amico
01:57 PM VM Creation #9702: GeoNetwork 3 dedicated instance for Tuna Atlas
Hello @andrea.dellamico@isti.cnr.it when do you think you could make available the URLs https://tunaatlas-d4science.o... Emmanuel Blondel
02:41 PM Task #9850 (Closed): dm-pool-manager: Provide new instruction for ansible role
Roberto Cirillo
12:55 PM Task #9850: dm-pool-manager: Provide new instruction for ansible role
It works fine.
Thanks Roberto.
Nunzio Andrea Galante
12:27 PM Task #9850 (Feedback): dm-pool-manager: Provide new instruction for ansible role
The new service has been upgraded in preproduction environment with the new settings. Please, let me know if it works... Roberto Cirillo
11:32 AM Task #9850 (In Progress): dm-pool-manager: Provide new instruction for ansible role
Roberto Cirillo
12:35 PM Task #9703: wrong software and data distribution on node75.d4science.org
due to changes in a related task Nunzio Andrea Galante
10:26 AM Task #9685 (In Progress): Drop MongoDB databases from development cluster
Roberto Cirillo

Sep 28, 2017

07:34 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
We have fixed the issues: the new version is the 1.2.4-4.7.0-154701 (actually in staging).
Such version will be rele...
Nunzio Andrea Galante
05:43 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
Please @roberto.cirillo@isti.cnr.it , according to http://paste.research-infrastructures.eu/index.php?id=201709281620... Nunzio Andrea Galante
10:32 AM VM Creation #9726: Provide new VM for hosting fhn-manager service
Nunzio Andrea Galante wrote:
> Dear @roberto.cirillo@isti.cnr.it , the configuration is ok.
> Anyway, i realized th...
Roberto Cirillo
07:23 PM Task #9850: dm-pool-manager: Provide new instruction for ansible role
The configuration remains the same, apart two aspects:
* The configuration file has changed and actually is:
#Y...
Nunzio Andrea Galante
12:25 PM Task #9850 (Closed): dm-pool-manager: Provide new instruction for ansible role
In order to deploy the new version of dm-pool-manager service in preproduction environment, it's needed to update the... Roberto Cirillo
06:02 PM Task #9357 (Closed): www.d4science.org (and www.gcube-system.org) does not start at boot
Done. Now the service must be started/stopped as root, with the command:
~~~
start portal
stop portal
~~~
Andrea Dell'Amico
05:28 PM Task #9857 (Closed): Evacuate the hypervisors from dlib14x to dlib19x
They will be used to run a new virtualization system that will host the `corporate` services: DNS, DNS cache, SMTP re... Andrea Dell'Amico
05:22 PM Task #9797 (Closed): change the ansible playbook for WPS in 4.7
Andrea Dell'Amico
05:13 PM VM Creation #9770: JackRabbit Repo cluster over Postgres for preprod infra
Thanks. The VM will be created as soon as the DNS manager interface will become available again. Andrea Dell'Amico
12:04 PM Incident #9825: Etics: nightly builds don't work
Hi Dimitris,
the files should be found in the correct path, now.
I apologize, but ome activities has been necess...
Maria Di Girolamo
10:03 AM Incident #9825: Etics: nightly builds don't work
Hello everyone,
Even if in the build report we see that Build 12 was performed successfully, the generated archive...
Dimitris Katris
09:35 AM Task #9687 (Closed): Provide a full backup for mongodb development cluster
Roberto Cirillo

Sep 27, 2017

09:02 PM Incident #9839 (Closed): The R nloptr package fails to download a dependency and forks `configure` processes indefinitely
The solution is installing the `libnlopt-dev` deb package, so the compile dependencies are satisfied without the need... Andrea Dell'Amico
09:00 PM Incident #9839 (Closed): The R nloptr package fails to download a dependency and forks `configure` processes indefinitely
The nloptr package tries to download and install the nlopt library, but it fails because the R downloader does not fo... Andrea Dell'Amico
08:16 PM Task #8555: Please provide more resource to Redmine
It's more and more something that's caused by some plugin to me. This page: https://support.d4science.org/s2b_issues/... Andrea Dell'Amico
08:09 PM Task #8555: Please provide more resource to Redmine
Andrea Dell'Amico wrote:
> I'll change some postgresql options so that we will start logging some slow queries, if...
Andrea Dell'Amico
06:00 PM Task #8555: Please provide more resource to Redmine
The additional information is that it is written in Ruby on Rails, It is a new language for me. I don't thing it will... Lucio Lelii
05:41 PM Task #8555: Please provide more resource to Redmine
Luca Frosini wrote:
> Anyway, in the mean while we can schedule every 45 minutes. What do you think?
I already mo...
Andrea Dell'Amico
05:40 PM Task #8555: Please provide more resource to Redmine
Massimiliano Assante wrote:
> Andrea Dell'Amico wrote:
> > Massimiliano Assante wrote:
> > > >
> > > > The users...
Andrea Dell'Amico
05:08 PM Task #8555: Please provide more resource to Redmine
Anyway, in the mean while we can schedule every 45 minutes. What do you think? Luca Frosini
05:02 PM Task #8555: Please provide more resource to Redmine
Andrea Dell'Amico wrote:
> Massimiliano Assante wrote:
> > >
> > > The users are active immediately after they ap...
Massimiliano Assante
05:00 PM Task #8555: Please provide more resource to Redmine
Massimiliano Assante wrote:
> >
> > The users are active immediately after they appear on ldap. The synchronizatio...
Andrea Dell'Amico
04:48 PM Task #8555: Please provide more resource to Redmine

>
> The users are active immediately after they appear on ldap. The synchronization is about groups, and without ...
Massimiliano Assante
04:03 PM Task #8555: Please provide more resource to Redmine
Massimiliano Assante wrote:
> Yes, there is something smarter and it is the Redmine Connector for which @lucio.lelii...
Andrea Dell'Amico
03:38 PM Task #8555: Please provide more resource to Redmine
Yes, there is something smarter and it is the Redmine Connector for which @lucio.lelii@isti.cnr.it 7 months ago told... Massimiliano Assante
03:24 PM Task #8555: Please provide more resource to Redmine
Massimiliano Assante wrote:
> I do have objections, the portal exports to LDAP the user and groups every 10 minutes,...
Andrea Dell'Amico
03:10 PM Task #8555: Please provide more resource to Redmine
I do have objections, the portal exports to LDAP the user and groups every 10 minutes, in my understanding if you sch... Massimiliano Assante
03:09 PM Task #8555: Please provide more resource to Redmine
Can we start with 45 minutes? I think 3 hours is too much. Luca Frosini
03:01 PM Task #8555 (In Progress): Please provide more resource to Redmine
The service is slow, specially when acting on the 'D4Science Infrastructure' project that has a lot of users, but it'... Andrea Dell'Amico
07:09 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
Dear @roberto.cirillo@isti.cnr.it , the configuration is ok.
Anyway, i realized that maybe there is a small bug in t...
Nunzio Andrea Galante
02:50 PM VM Creation #9726 (Feedback): Provide new VM for hosting fhn-manager service
The fhn-manager-service is in place. Please @nunzioandrea.galante@eng.it could you check the configuration and give m... Roberto Cirillo
12:41 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
You have it now. Andrea Dell'Amico
12:06 PM VM Creation #9726: Provide new VM for hosting fhn-manager service
I'm not able to access to fhn-manager-t.pre.d4science.org Please @tommaso.piccioli@isti.cnr.it could you give me acce... Roberto Cirillo
11:45 AM VM Creation #9726: Provide new VM for hosting fhn-manager service
I'm going to check the configuration and install the new service instance Roberto Cirillo
07:09 PM Task #9688: handle the applications provisioned using maven_artifact correctly
Important note: I've also made the change for the smartgears_distribution. This means that we can (must?) remove the ... Andrea Dell'Amico
05:33 PM VM Creation #9809 (Feedback): Ceate a new CKAN instance for IOTC: ckan-iotc.d4science.org
The configuration is ready.
No valid https certificate yet.
Andrea Dell'Amico
02:39 PM Support #9828 (Rejected): Can not edit project in SAI in preVRE
Today, in Preproduction there are some tests, so it may happen that something does not work.
However, the developmen...
Giancarlo Panichi
12:54 PM Support #9828 (Rejected): Can not edit project in SAI in preVRE
I want to upload and modify the project "SIMULFISHKPIS_PRE" in preVRE. I do the followings steps:
1. log in to htt...
Gerasimos Antzoulatos
02:39 PM Task #9831 (Feedback): Create a ticket template to serve the shinyproxy apps requests
Luca Frosini
02:27 PM Task #9831 (In Progress): Create a ticket template to serve the shinyproxy apps requests
Luca Frosini
01:50 PM Task #9831 (Closed): Create a ticket template to serve the shinyproxy apps requests
This template should accomodate space for the following fields (an example follows):
* App name
* App name displa...
Andrea Dell'Amico
01:38 PM Task #9213 (In Progress): enable calDAV authentication on D4Science Gateways
I could have a hint, but I'd prefer to test it in dev or preprod.
Andrea Dell'Amico
01:30 PM Task #9706 (Closed): access(-d).d4science.org: it's needed to complete the provisioning
The smartgears playbook has been modified to setup the data trasfer persistence location when requested.
The neede...
Andrea Dell'Amico
01:25 PM Support #9765 (Closed): Install other R packages from CRAN and github
Andrea Dell'Amico
01:25 PM Task #9768 (Closed): Provide nagios check for sharelatex
Done.
Andrea Dell'Amico
01:22 PM Task #9826: issue sharelatex (can't compile a whole report)
Gianpaolo Coro wrote:
> I ask to our system admins: do you see memory leaks?
I should investigate while the compi...
Andrea Dell'Amico
01:17 PM Task #9826: issue sharelatex (can't compile a whole report)
I ask to our system admins: do you see memory leaks? Gianpaolo Coro
12:26 PM Task #9826 (Closed): issue sharelatex (can't compile a whole report)
Hi Gianpaolo,
ShareLatex can not compile a whole report! I get an error message:
*Server Error Sorry, something wen...
TAHA IMZILEN
01:14 PM VM Creation #9830 (Closed): New couple of reverse proxies to redirect and (or) balance some of the services

This is going be the haproxy instance that will route all the D4Science services not related to dataminer nor the i...
Andrea Dell'Amico
01:04 PM VM Creation #9702: GeoNetwork 3 dedicated instance for Tuna Atlas
Thanks Andrea, let us know when the new URLs are in place (for those apps where you can modify it like geoserver, geo... Emmanuel Blondel
12:56 PM VM Creation #9702: GeoNetwork 3 dedicated instance for Tuna Atlas
Julien Barde wrote:
> Indeed, I think it would make sens to share the same prefix it for the URL of geoserver as wel...
Andrea Dell'Amico
12:19 PM VM Creation #9702: GeoNetwork 3 dedicated instance for Tuna Atlas
Indeed, I think it would make sens to share the same prefix it for the URL of geoserver as well because the goal is t... Julien Barde
12:12 PM VM Creation #9702: GeoNetwork 3 dedicated instance for Tuna Atlas
Emmanuel Blondel wrote:
> Before you proceed to dismiss the Geonetwork 2 instance (http://geonetwork1-tunaatlas.d4sc...
Andrea Dell'Amico
12:36 PM VM Creation #9779: GeoNetwork 3 dedicated instance for IOTC SS3
Instance has been registered and configured in the IS. Credentials are available as usual via sdi-service by specifyi... Fabio Sinibaldi
09:21 AM VM Creation #9779 (Feedback): GeoNetwork 3 dedicated instance for IOTC SS3
The service is ready, configured in the same way as geonetwork2-tunaatlas.d4science.org.
Andrea Dell'Amico
10:44 AM Incident #9825 (In Progress): Etics: nightly builds don't work
Maria Di Girolamo
10:43 AM Incident #9825: Etics: nightly builds don't work
Yesterday , buidl12 was not completed in time (all day is taken, yesterday).
This is the reason of the missing the b...
Maria Di Girolamo
10:09 AM Incident #9825 (Closed): Etics: nightly builds don't work
The last smartgears build was started on 24 September while the last gCore build was started on 25 September.
Tomorr...
Roberto Cirillo
09:53 AM Upgrade #9824: /gcube/preprod upgrade to gCube 4.7.0
**Hosting Nodes**
* dl001.madgik.di.uoa.gr
*WHN to upgrade*
* **(CNR) DONE** dataminer-pre.d4science.org
...
Roberto Cirillo
09:41 AM Upgrade #9824 (Completed): /gcube/preprod upgrade to gCube 4.7.0
In this ticket we'll report all the activities planned for upgrade in preproduction of the following categories:
*...
Roberto Cirillo
 

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