Activity

From Jun 27, 2017 to Jul 26, 2017

Jul 26, 2017

09:40 PM VM Creation #9301 (Feedback): VM creation for GeoNetwork connector development: The VM is ready. smartgears is installed and configured.
There also a working geonetwork installation.
If you nee... Andrea Dell'Amico
06:14 PM VM Creation #9301: VM creation for GeoNetwork connector development: How can I connect via SSH?
I've got the bluebridge.pem (and gcube user) to connect on geoserver1-spatial-dev.d4scien... Pasquale Vitale
06:04 PM VM Creation #9301 (In Progress): VM creation for GeoNetwork connector development: host will be geonetwork-sdi.dev.d4science.org 146.48.122.81 Tommaso Piccioli
12:36 PM VM Creation #9301: VM creation for GeoNetwork connector development: It was an installation of SmartGears on Ubuntu 14.04 VM (217.172.12.159). I'm waiting for a clean SmartGears VM. Pasquale Vitale
12:25 PM VM Creation #9301: VM creation for GeoNetwork connector development: The VM does not exist yet. Can you open a new ticket for your problem?
Andrea Dell'Amico
12:04 PM VM Creation #9301: VM creation for GeoNetwork connector development: I tried to install the "SmartGears Distribution Bundle" but I couldn't see the logs of the handler. Here my steps:
... Pasquale Vitale
09:14 PM VM Creation #9354 (Feedback): VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork: The server is ready, I applied the modifications to `config.xml` and `config-gui.xml`.
@fabio.sinibaldi@isti.cnr.it ... Andrea Dell'Amico
06:05 PM VM Creation #9354 (In Progress): VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork: Tommaso Piccioli
06:03 PM VM Creation #9354: VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork: host will be geonetwork-aquacultureatlasgeneration.d4science.org 146.48.122.135 Tommaso Piccioli
08:06 PM Task #9368 (Feedback): JackRabbit Repo cluster over Postgres for development infra: Both servers have been provisioned.
The paths to the jackrabbit data are identical to the production one, with `/h... Andrea Dell'Amico
05:40 PM Task #9368: JackRabbit Repo cluster over Postgres for development infra: As far as the list of scopes
/gcube
/gcube/devsec
/gcube/devNext
but calls coming from vres must be accepted ... Costantino Perciante
05:36 PM Task #9368 (In Progress): JackRabbit Repo cluster over Postgres for development infra: The hostname configured on the load balancer is workspace-repository.dev.d4science.org.
Andrea Dell'Amico
05:35 PM Incident #9407 (Closed): Start/stop container problem - monitoring not updated and smartgears multiple errors: Kostas Kakaletris
04:38 PM Incident #9407: Start/stop container problem - monitoring not updated and smartgears multiple errors: We had some problem on the preprod registry, can you check now? in case it is still not registering please restart th... Lucio Lelii
12:14 PM Incident #9407 (Closed): Start/stop container problem - monitoring not updated and smartgears multiple errors: I start and stop services and VMs on dl19.di.uoa.gr and dewn07.madgik.di.uoa.gr (preproduction services) and the serv... Kostas Kakaletris
03:36 PM VRE #9403 (Planned): Create a VRE for EOSC Service Portfolio: Leonardo Candela
03:06 PM VRE #9403: Create a VRE for EOSC Service Portfolio: The VRE is up and running at:
https://services.d4science.org/group/eosc_services Leonardo Candela
09:52 AM VRE #9403 (Released): Create a VRE for EOSC Service Portfolio: This VRE will be equipped with a dedicated catalogue instance.
A possible description is:
This Virtual Resear... Leonardo Candela
11:47 AM Task #1855 (Closed): Promote DataMiner for QGIS: Gianpaolo Coro
11:37 AM Task #4610 (Closed): Algorithms installation in D4Science: This table will be automatically managed by the deployment system. Indeed, so far it has been updated by the installa... Gianpaolo Coro
10:03 AM Task #9404 (Closed): Configure the CKAN instance serving the EOSC Service Portfolio with a resource typology compliant with eInfraCentral template: Leonardo Candela
09:59 AM VM Creation #9401: Create a CKAN instance for EOSC VRE supporting Service Portfolio development: Re plugins it is not planned that this instance of the catalogue harvest content from others (eg GN) or publishes its... Leonardo Candela
09:47 AM VM Creation #9401: Create a CKAN instance for EOSC VRE supporting Service Portfolio development: Andrea Dell'Amico wrote:
> I guess that also the styles and plugins customizations are also missing?
I guess so. ... Costantino Perciante

Jul 21, 2017

06:19 PM VM Creation #9354 (Closed): VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork: Suggested VM name : geonetwork-aquacultureatlasgeneration.d4science.org Fabio Sinibaldi
06:04 PM Support #9342: Cannot save file in workspace using HomeLibrary on preECO: I suspect it is a firewall issue because the MongoDB credentials are discovered automatically by HomeLibrary. Please ... Roberto Cirillo
05:06 PM Support #9342: Cannot save file in workspace using HomeLibrary on preECO: It seems a matter of authentication and not of firewall rules, from the logs.
Andrea Dell'Amico
11:19 AM Support #9342 (Closed): Cannot save file in workspace using HomeLibrary on preECO: Hello, i cannot save techno-economic-analysis file in workspace using Home Library (from a portlet). You can find the... Konstantinos Giannakelos
05:49 PM Task #9341 (Closed): Remove couchbase library from enabling services: It seems working. Luca Frosini
03:14 PM Task #9341 (Feedback): Remove couchbase library from enabling services: The VMs have been restarted. I've checked the logs and now I don't see any exception.
Please @luca.frosini@isti.cnr.... Roberto Cirillo
02:58 PM Task #9341: Remove couchbase library from enabling services: After the update of the ServiceEndpoint resource, it's needed to restart the VMs above in order to discover the new s... Roberto Cirillo
11:55 AM Task #9341: Remove couchbase library from enabling services: As suggested by @luca.frosini@isti.cnr.it I've added the following accessPoint to the Accounting service endpoint re... Roberto Cirillo
11:06 AM Task #9341 (In Progress): Remove couchbase library from enabling services: Roberto Cirillo
11:06 AM Task #9341 (Closed): Remove couchbase library from enabling services: In order to remove the accounting load from enabling services in production environment, it's needed to test the acco... Roberto Cirillo
05:40 PM Support #9346 (Closed): Error w/ Workspace interaction from R: I am going to close this ticket because from the communication on the social i understood that the issue is solved. I... Pasquale Pagano
02:33 PM Support #9346: Error w/ Workspace interaction from R: Hi Scott, please be patient I'm going to give you a fully working example by modifying your code. Further, there was ... Gianpaolo Coro
02:29 PM Support #9346 (Feedback): Error w/ Workspace interaction from R: Valentina Marioli
02:28 PM Support #9346 (In Progress): Error w/ Workspace interaction from R: The issue has been fixed.
@scott.large@ices.dk , please try again.
Thanks. Valentina Marioli
02:19 PM Support #9346: Error w/ Workspace interaction from R: I'm temporarily assigning this to GP ... by adding others as watchers. Leonardo Candela
01:16 PM Support #9346 (Closed): Error w/ Workspace interaction from R: The following code from [here](https://wiki.gcube-system.org/gcube/Workspace_Interaction_From_R), worked at around 11... Scott Large
05:38 PM Incident #9347 (Closed): Impossible to upload on any VRE Folder for regular users: The issue has been fixed. Valentina Marioli
05:09 PM Incident #9347 (In Progress): Impossible to upload on any VRE Folder for regular users: The issue is stil ON for some user Massimiliano Assante
03:29 PM Incident #9347 (Closed): Impossible to upload on any VRE Folder for regular users: The issue has been fixed, adding the VRE users to the groups.
We had lost this information during the migration to P... Valentina Marioli
03:01 PM Incident #9347 (In Progress): Impossible to upload on any VRE Folder for regular users: Massimiliano Assante
03:00 PM Incident #9347 (Closed): Impossible to upload on any VRE Folder for regular users: All the VRE Folders appear to be Read Only. Valentina identified the issue and the fix is in progress Massimiliano Assante
03:29 PM Incident #9349 (Closed): Experiments folder gone away: Before the recent upgrade of the Workspace, I had an "Experiments" folder in the root folder of my Workspace. This fo... Gianpaolo Coro
02:57 PM Support #9245 (Closed): Error in workspace of OpenAIRE-Connect_coordinator: Massimiliano Assante
02:11 PM Task #9322 (Closed): Upgrade the pgpool cluster: The upgrade went well. Andrea Dell'Amico
12:51 PM Task #9344 (Closed): Remove the haproxy frontend listening on the 8080 port: It was created to facilitate the migration to the new workspace configuration.
Andrea Dell'Amico

Jul 20, 2017

06:10 PM Upgrade #9336: FARM VO upgrade to gCube 4.6: **Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** smart-grsf-d4s.d4science.org
* **(NKUA) DONE** dewn05.... Roberto Cirillo
06:10 PM Upgrade #9336 (Completed): FARM VO upgrade to gCube 4.6: Roberto Cirillo
06:06 PM Upgrade #9335: gCubeApps VO upgrade to gCube 4.6: **Hosting Nodes**
*WHN to upgrade*
* **(NKUA) DONE** dewn05.madgik.di.uoa.gr
* **(NKUA) DONE** dl006.madg... Roberto Cirillo
06:05 PM Upgrade #9335 (Completed): gCubeApps VO upgrade to gCube 4.6: Roberto Cirillo
05:47 PM Task #9327 (Closed): SIASPA VRE - Endpoint access to SimulFishGrowth and SimulFishGrowthData: We just had a short teleconference to clarify this and there is not need to add any portlet in the VRE. Thank you! Dimitris Katris
05:44 PM Task #9327 (Feedback): SIASPA VRE - Endpoint access to SimulFishGrowth and SimulFishGrowthData: I'm going to assign this ticket to @denispyr@i2s.gr for a feedback. Roberto Cirillo
04:56 PM Task #9327: SIASPA VRE - Endpoint access to SimulFishGrowth and SimulFishGrowthData: @massimiliano.assante@isti.cnr.it @roberto.cirillo@isti.cnr.it there is no need to add the portlets. We just need som... Dimitris Katris
04:53 PM Task #9327: SIASPA VRE - Endpoint access to SimulFishGrowth and SimulFishGrowthData: I've added all the required resources. Maybe it's needed to add the related portlet. @massimiliano.assante@isti.cnr.i... Roberto Cirillo
10:56 AM Task #9327: SIASPA VRE - Endpoint access to SimulFishGrowth and SimulFishGrowthData: @denispyr@i2s.gr can you please help us on that, by stating which are the exact infrastructure requirements of simul ... Dimitris Katris
10:52 AM Task #9327 (In Progress): SIASPA VRE - Endpoint access to SimulFishGrowth and SimulFishGrowthData: not sure what you mean by have access to SimulFishGrowth and SimulFishGrowthData (Service / Database) in the SIASPA VRE. Massimiliano Assante
10:23 AM Task #9327 (Closed): SIASPA VRE - Endpoint access to SimulFishGrowth and SimulFishGrowthData: Hi Massi,
We need to have access to SimulFishGrowth and SimulFishGrowthData (Service / Database) in the SIASPA VRE... Dimitris Katris
05:44 PM VM Creation #9293: Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin: Roberto Cirillo wrote:
>
> > The gcube.gcubekey was a dev key. Is it needed in preprod too?
>
> Yes it is. The ... Andrea Dell'Amico
05:43 PM VM Creation #9293 (Closed): Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin: The problem has been fixed. There was a ServiceEndpoint (SmartExecutorPersistenceConfiguration) missing on some scope... Roberto Cirillo
05:34 PM VM Creation #9293: Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin: Andrea Dell'Amico wrote:
> Fixed. I also upgraded smartgears, but there are errors still.
I'm going to check
... Roberto Cirillo
05:11 PM VM Creation #9293: Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin: Roberto Cirillo wrote:
> There are two problems:
> 1 it's needed to have also the gcube.gcubekey key (I've added it... Andrea Dell'Amico
04:21 PM VM Creation #9293 (Feedback): Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin: There are two problems:
1 it's needed to have also the gcube.gcubekey key (I've added it manually for the moment)
2... Roberto Cirillo
02:49 PM VM Creation #9293: Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin: oscar-import.pre.d4science.org 146.48.122.57
Andrea Dell'Amico
02:48 PM VM Creation #9293 (In Progress): Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin: Andrea Dell'Amico
05:24 PM VM Creation #9326 (Closed): Provide new VM for hosting a smart-executor service instance with the new "is-exporter" plugin: Now it is working fine. Thanks. Roberto Cirillo
04:56 PM VM Creation #9326: Provide new VM for hosting a smart-executor service instance with the new "is-exporter" plugin: Done. Can you check?
Andrea Dell'Amico
04:09 PM VM Creation #9326: Provide new VM for hosting a smart-executor service instance with the new "is-exporter" plugin: There is a problem with smartgears-distribution and the ParthenosVO VO. I've updated the smartgears-distribution vers... Roberto Cirillo
03:37 PM VM Creation #9326 (Feedback): Provide new VM for hosting a smart-executor service instance with the new "is-exporter" plugin: The VM has been provisioned, I see errors into the ghn log about the scopes. Andrea Dell'Amico
02:47 PM VM Creation #9326 (In Progress): Provide new VM for hosting a smart-executor service instance with the new "is-exporter" plugin: Andrea Dell'Amico
02:46 PM VM Creation #9326: Provide new VM for hosting a smart-executor service instance with the new "is-exporter" plugin: Do you have a list of scopes yet?
Andrea Dell'Amico
09:57 AM VM Creation #9326 (Closed): Provide new VM for hosting a smart-executor service instance with the new "is-exporter" plugin: The playbook for is-exporter-plugin is available on ansible.
The maven coordinates are the following:
~~~
<dep... Roberto Cirillo
01:53 PM Task #9329 (Closed): Publish DataMiner logs through nginx: Perfect! Gianpaolo Coro
01:34 PM Task #9329 (Feedback): Publish DataMiner logs through nginx: The tomcat logs on the dataminer servers but the EGI ones are now accessible at the URL `/gcube-logs/`.
Andrea Dell'Amico
01:32 PM Task #9329 (In Progress): Publish DataMiner logs through nginx: Andrea Dell'Amico
11:23 AM Task #9329 (Closed): Publish DataMiner logs through nginx: The DataMiner logs should be published through nginx so that advanced users can see them. Gianpaolo Coro
12:26 PM Task #4414 (Closed): New server for the Broker Service: Please open new tickets if new issues arise.
Andrea Dell'Amico
11:20 AM Task #9328 (Rejected): SAI should run SAVE+CREATE when pressing the Publish Button: SAI should run SAVE project+CREATE when pressing the Publish Button in order to avoid that users forget to press them Gianpaolo Coro

Jul 19, 2017

07:16 PM Task #9323: Move some hadoop workers from the old cluster to the HDP one: The workers already assigned to the new cluster can be dismissed, and the memory on the nodes that run the master ser... Andrea Dell'Amico
07:15 PM Task #9323 (Closed): Move some hadoop workers from the old cluster to the HDP one: Up to 6 workers nodes can be moved to the new cluster.
A dismiss procedure for the nodes must be run to avoid any da... Andrea Dell'Amico
07:07 PM Task #9322 (Closed): Upgrade the pgpool cluster: The running version has a bug that gets to a complete cluster shutdown when the ssl certificates are updated. We upgr... Andrea Dell'Amico
06:10 PM VM Creation #9318: create a new dev instance of the DLI dev server: We decided to proceed in a different way. node5.t.openaire.research-infrastructures.eu will be used as a mongo server... Andrea Dell'Amico
03:51 PM VM Creation #9318 (Closed): create a new dev instance of the DLI dev server: I need an upgraded instance of MongoDB for DLI
machine name: mongodb0-d-dli.d4science.org
disk space: 150 gb (for t... Sandro La Bruzzo
04:58 PM Support #9311 (Closed): VSURF VRE - error during Create: The algorithm has been integrated in the RPrototypingLab VRE and it is available at the following link:
https://i-... Paolo Scarponi
03:35 PM Support #9311 (Feedback): VSURF VRE - error during Create: Now, we have reset the project. Please, can @scott.large@ices.dk open the project and make a new Create and Publish ... Giancarlo Panichi
02:01 PM Support #9311: VSURF VRE - error during Create: I have added @valentina.marioli@isti.cnr.it to the ticket, she is currently checking if the issuce can be somehow rel... Paolo Scarponi
12:44 PM Support #9311: VSURF VRE - error during Create: The issue is on ScalableDataMining. The error reported by the portlet is the one raised by the service. In this case ... Pasquale Pagano
12:24 PM Support #9311: VSURF VRE - error during Create: Depending on the type of error, it appears that the main code has not been set.
Please read our wiki carefully:
... Giancarlo Panichi
12:21 PM Support #9311 (In Progress): VSURF VRE - error during Create: Hi @scott.large@ices.dk, we need to know the environment where you are exploiting SAI. Is it RPrototypingLab? Knowing... Pasquale Pagano
12:00 PM Support #9311 (Feedback): VSURF VRE - error during Create: I assume you are not deploying a VRE, rather you are trying to deploy a DataMiner algorithm in a VRE. Am I wrong?
... Leonardo Candela
11:42 AM Support #9311 (Closed): VSURF VRE - error during Create: I am trying to deploy a VRE "vsurf.R" that uses the VSURF R library to select important variables using random forest... Scott Large
03:29 PM Task #9310 (Closed): Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK: Andrea Dell'Amico
02:39 PM Task #9310 (Feedback): Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK: Andrea Dell'Amico wrote:
> OK. I'm shutting down workspace-repository3-d.d4science.org and ws-repo-mongo-d.d4science... Andrea Dell'Amico
02:37 PM Task #9310 (In Progress): Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK: OK. I'm shutting down workspace-repository3-d.d4science.org and ws-repo-mongo-d.d4science.org.
If the two others a... Andrea Dell'Amico
02:16 PM Task #9310: Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK: Yes we have such a plan, hopefully we can make it before August.
To sum up the following will be used for the new ... Massimiliano Assante
01:00 PM Task #9310: Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK: Massimiliano Assante wrote:
> So there are 4 VMs not in use to dismiss not 2 am I right?
>
> ~~~
> workspace-re... Andrea Dell'Amico
12:57 PM Task #9310: Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK: So there are 4 VMs not in use to dismiss not 2 am I right?
~~~
workspace-repository1-d.d4science.org
workspace-... Massimiliano Assante
12:52 PM Task #9310: Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK: If I remember correctly, I have used workspace-repository3-d.d4science.org and ws-repo-mongo-d.d4science.org.
Note... Valentina Marioli
12:17 PM Task #9310: Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK: @valentina.marioli@isti.cnr.it which one in
~~~
workspace-repository-devnext IN CNAME workspace-repository1-d.d4... Andrea Dell'Amico
11:36 AM Task #9310 (Closed): Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK: I don't recall the host names but the 2 VMs can be dismissed Massimiliano Assante
03:21 PM Task #9316 (Closed): Dismiss the ws-repo-test.d4science.org VM: Do we need a cluster for preprod also, or we can use the dev nodes?
Andrea Dell'Amico
03:02 PM Task #9313 (Rejected): Test the jackrabbit cluster in dev: Sorry, it's a duplicate of #9233 Andrea Dell'Amico
02:48 PM Task #9313 (Rejected): Test the jackrabbit cluster in dev: The jackrabbit clustering need some tests before fully deploying it in production. Two existing VM: workspace-reposit... Andrea Dell'Amico

Jul 18, 2017

06:02 PM Task #9121 (In Progress): VREs deployed on FARM have disappeared from VRE-Modeler: you closed the ticket but you didn't solve the issue.
The VREs are still missing from the VRE Modeler. They must b... Massimiliano Assante
03:27 PM VRE #9232 (Available): Create a VRE for EOSCpilot TextCrowd use case: Massimiliano Assante
03:27 PM VRE #9232 (In Progress): Create a VRE for EOSCpilot TextCrowd use case: Massimiliano Assante
02:33 PM VM Creation #9143 (Closed): VM for Parthenos standardization survival kit application: everything's look ok thanks Massimiliano Assante
12:35 PM VM Creation #9143 (Feedback): VM for Parthenos standardization survival kit application: Changed the smartgears scopes and added the reverse proxy for `ssk`.
Andrea Dell'Amico
11:10 AM VM Creation #9143: VM for Parthenos standardization survival kit application: The The web app context would be "ssk"
Andrea, I understand your doubt on running this on root production, since f... Massimiliano Assante
11:02 AM VM Creation #9301 (Closed): VM creation for GeoNetwork connector development: A clean SmartGears installation is required in order to develop/test the GeoNetwork connector.
GeoNetwork applica... Fabio Sinibaldi
11:01 AM Task #9268 (Closed): Add GateCloud algorithms to the TextCrowd VRE: everything looks ok to me
Massimiliano Assante
09:42 AM Upgrade #9151 (Completed): /gcube/preprod upgrade to gCube 4.6.0 (Common Apps): Roberto Cirillo

Jul 17, 2017

07:55 PM VM Creation #9143: VM for Parthenos standardization survival kit application: The VM has been provisioned with the available information.
Both http and https are enabled.
Andrea Dell'Amico
07:25 PM VM Creation #9143 (In Progress): VM for Parthenos standardization survival kit application: Andrea Dell'Amico
07:17 PM VM Creation #9143: VM for Parthenos standardization survival kit application: A lot of information is missing:
* The web app context
* Documentation to install and configure the app (it's a p... Andrea Dell'Amico
12:53 PM VM Creation #9143: VM for Parthenos standardization survival kit application: what is the problem with this VM creation, we're 10 days late. Massimiliano Assante
06:50 PM Task #9295 (Rejected): Destroy and recreate cassandra3-p-d4s.d4science.org machine: no longer needed, we solved the problem in another way Costantino Perciante
04:38 PM Task #9295 (Rejected): Destroy and recreate cassandra3-p-d4s.d4science.org machine: The above machine must be destroyed and recreated. It caused the other machines in the cluster to reject its informat... Costantino Perciante
04:36 PM VM Creation #9269: Please Create a VM in production for SmartMeteo: The deploy fails because the slf4j classes are still present inside the jar file:
~~~
org/slf4j/
org/slf4j/helpe... Andrea Dell'Amico
04:28 PM VM Creation #9269: Please Create a VM in production for SmartMeteo: Ciao Andrea,
al link https://goo.gl/euhJfd ho messo il nuovo jar
Grazie e ciao Lore Loredana Versienti
03:53 PM VM Creation #9269: Please Create a VM in production for SmartMeteo: The VM has been provisioned, I'm waiting for the updated jar.
Andrea Dell'Amico
02:48 PM VM Creation #9269 (In Progress): Please Create a VM in production for SmartMeteo: Andrea Dell'Amico
04:05 PM Incident #9292 (Closed): Spam from socialnetworking-d-d4s.d4science.org?: Costantino Perciante
04:05 PM Incident #9292 (Feedback): Spam from socialnetworking-d-d4s.d4science.org?: Costantino Perciante
04:05 PM Incident #9292 (In Progress): Spam from socialnetworking-d-d4s.d4science.org?: The user statistical.manager in dev was using that email, and a lot of messages were addressed to this user (thus, to... Costantino Perciante
03:59 PM Incident #9292: Spam from socialnetworking-d-d4s.d4science.org?: Jul 13 15:50:09 smtp-relay-0 postfix/smtp[2922]: 5F9AD6065C: to=<statistical.manager@isti.cnr.it>, relay=smtp.isti.cn... Tommaso Piccioli
03:58 PM Incident #9292 (Closed): Spam from socialnetworking-d-d4s.d4science.org?: Something or someone is trying to send mail to statistical.manager@isti.cnr.it from socialnetworking-d-d4s.d4science.org Tommaso Piccioli
04:00 PM VM Creation #9293 (Closed): Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin: As reported on the official wiki (https://wiki.gcube-system.org/gcube/OscarImporterSEPlugin), it's needed to have:
... Roberto Cirillo
03:32 PM VM Creation #7465: Please Create a VM to install SmartExecutor for SmartArea: Also added the preprod key.
Andrea Dell'Amico
02:56 PM VM Creation #7465 (Feedback): Please Create a VM to install SmartExecutor for SmartArea: Can you verify that the new scopes are present?
Andrea Dell'Amico
02:51 PM VM Creation #7465 (In Progress): Please Create a VM to install SmartExecutor for SmartArea: Please reopen the tickets when an action is needed.
Andrea Dell'Amico
03:11 PM Incident #9193 (Closed): Smaph app: error from remote server: Now it is working well Roberto Cirillo
12:59 PM Incident #9193: Smaph app: error from remote server: Roberto Cirillo wrote:
> The problem is there again.
The machine got broken again, I had to move the service else... Marco Cornolti
03:07 PM Support #9276 (Feedback): Database for TwitterMonitor: The database is already available, see #7180. I just imported the schema.
Andrea Dell'Amico
12:45 PM Upgrade #9151 (In Progress): /gcube/preprod upgrade to gCube 4.6.0 (Common Apps): Roberto Cirillo
10:03 AM Upgrade #9151 (Planned): /gcube/preprod upgrade to gCube 4.6.0 (Common Apps): Roberto Cirillo
10:02 AM Upgrade #9151: /gcube/preprod upgrade to gCube 4.6.0 (Common Apps): **Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** ws-repository-pre-d4s.d4science.org
* **(CNR) DONE** nod... Roberto Cirillo
10:14 AM Support #9275 (Closed): r script "LockException: Node locked": I also proceed to close the ticket because the issue it was opened for is solved Paolo Scarponi
10:10 AM Support #9275: r script "LockException: Node locked": After saving your script do you perform any "repackaging" operation? The reason why I am asking such question is that... Paolo Scarponi
10:03 AM Support #9275: r script "LockException: Node locked": Hello Valentina,
Thank you ! Now I am able to save and repackage the script.
But still I have some doubt because ... Debhsish Bhakta

Jul 14, 2017

05:56 PM Support #9275 (Feedback): r script "LockException: Node locked": The lock has been removed.
Please @debhasish.bhakta@grida.no , try again to edit and save the script.
Thanks.
Valentina Marioli
04:43 PM Support #9275 (In Progress): r script "LockException: Node locked": Valentina Marioli
02:36 PM Support #9275: r script "LockException: Node locked": I'm wondering whether @g.panichi@isti.cnr.it can help here. Leonardo Candela
01:52 PM Support #9275 (Closed): r script "LockException: Node locked": Hello Valentina,
I am facing some issue with SAI save option.The detail of the published algorithm is given below
... Debhsish Bhakta
03:23 PM Support #9276: Database for TwitterMonitor: Please create the DB on the database cluster and then @roberto.cirillo@isti.cnr.it will configure the SE on the IS fo... Pasquale Pagano
02:12 PM Support #9276 (Closed): Database for TwitterMonitor: For the TwitterMonitor application a database is needed in order to track the status of crawler process launched.
Th... Salvatore Minutoli
10:06 AM Incident #9193 (In Progress): Smaph app: error from remote server: The problem is there again. Roberto Cirillo

Jul 13, 2017

05:51 PM Task #9268: Add GateCloud algorithms to the TextCrowd VRE: All the algorithms and the required resources are correctly installed in the VRE. I assign the ticket to @massimilian... Paolo Scarponi
05:26 PM Task #9268 (Feedback): Add GateCloud algorithms to the TextCrowd VRE: Roberto Cirillo
05:25 PM Task #9268 (In Progress): Add GateCloud algorithms to the TextCrowd VRE: The resources are in place now. Please @scarponi@isti.cnr.it could you check ? Roberto Cirillo
04:44 PM Task #9268: Add GateCloud algorithms to the TextCrowd VRE: I have added to the scope all the algorithms and the specific resource needed to enable their functionalities. As soo... Paolo Scarponi
04:07 PM Task #9268: Add GateCloud algorithms to the TextCrowd VRE: I'm reassigning the ticket to Roberto and adding Paolo as a watcher.
The VRE is already up and running with DataM... Leonardo Candela
02:40 PM Task #9268 (Closed): Add GateCloud algorithms to the TextCrowd VRE: The set of GateCloud algorithms / methods integrated for the SoBigData community should be made available to the Text... Leonardo Candela
03:59 PM VM Creation #9269 (Paused): Please Create a VM in production for SmartMeteo: Luca Frosini
03:59 PM VM Creation #9269 (In Progress): Please Create a VM in production for SmartMeteo: Luca Frosini
03:50 PM VM Creation #9269 (Closed): Please Create a VM in production for SmartMeteo: Hi Andrea, I neeed a VM in production
Grazie Lore Loredana Versienti
03:34 PM VM Creation #7465: Please Create a VM to install SmartExecutor for SmartArea: Sorry @andrea.dellamico@isti.cnr.it
Luca forgot to add /gcube/devNext/NextNext and /gcube/devsec/devVRE to the scop... Loredana Versienti
02:45 PM VRE #9232: Create a VRE for EOSCpilot TextCrowd use case: The VRE is up and running at https://services.d4science.org/group/textcrowd
As soon as the algorithms representing... Leonardo Candela
12:27 PM VRE #9232 (Planned): Create a VRE for EOSCpilot TextCrowd use case: Leonardo Candela

Jul 12, 2017

11:18 PM Task #9102 (Closed): Upgrade Couchbase Production Cluster: The End!
New cluster couchbase version 4.5.1
couchbase01.d4science.org
couchbase02.d4science.org
couchbase03.... Tommaso Piccioli
05:19 PM Task #9102: Upgrade Couchbase Production Cluster: Rebalance completed successfully
couchbase08-d4s.d4science.org is out of cluster
Added
couchbase07.d4science.o... Tommaso Piccioli
05:18 PM Task #9102: Upgrade Couchbase Production Cluster: Rebalance completed successfully
couchbase03-d4s.d4science.org is out of cluster
Added
couchbase08.d4science.o... Tommaso Piccioli
10:17 AM Incident #9240 (Closed): Errors in accessing files in a DEMETER VRE folder: Dunno what are the "illegal characters" you replaced yet:
* I confirm the file is accessible now;
* I'm confident... Leonardo Candela

Jul 11, 2017

08:00 PM Upgrade #9250 (Completed): Upgrade rstudio server to the latest version: Done on all the dev and production servers.
Andrea Dell'Amico
07:59 PM Upgrade #9250 (In Progress): Upgrade rstudio server to the latest version: Andrea Dell'Amico
07:58 PM Upgrade #9250 (Planned): Upgrade rstudio server to the latest version: Andrea Dell'Amico
07:57 PM Upgrade #9250 (Completed): Upgrade rstudio server to the latest version: The latest stable version is 1.0.143
Andrea Dell'Amico
06:31 PM Task #5476 (Closed): Enable OCSP stapling on the ssl enabled web services: Enabled on the main load balancer, too.
Andrea Dell'Amico
05:52 PM Support #9245 (Feedback): Error in workspace of OpenAIRE-Connect_coordinator: Bugs fixed for the folder Deliverables. Valentina Marioli
05:33 PM Support #9245 (In Progress): Error in workspace of OpenAIRE-Connect_coordinator: Valentina Marioli
02:30 PM Support #9245: Error in workspace of OpenAIRE-Connect_coordinator: Valentina please fix this folder name too Massimiliano Assante
02:19 PM Support #9245 (Closed): Error in workspace of OpenAIRE-Connect_coordinator: The same error as in #9058 when trying to access the folder D4.2... and following, under Deliverables Miriam Baglioni
05:43 PM Task #9102: Upgrade Couchbase Production Cluster: Added
couchbase03.d4science.org couchbase version 4.5.1
removed
couchbase03-d4s.d4science.org couchbase version 4.... Tommaso Piccioli
04:54 PM Task #9102: Upgrade Couchbase Production Cluster: couchbase02-d4s.d4science.org migrated to couchbase02.d4science.org Tommaso Piccioli
01:24 PM Task #9102: Upgrade Couchbase Production Cluster: Added
couchbase02.d4science.org couchbase version 4.5.1
removed
couchbase02-d4s.d4science.org couchbase version 4.... Tommaso Piccioli
12:42 PM Task #9102: Upgrade Couchbase Production Cluster: couchbase01-d4s.d4science.org migrated to couchbase01.d4science.org
Tommaso Piccioli
09:58 AM Task #9102: Upgrade Couchbase Production Cluster: Please, @tommaso.piccioli@isti.cnr.it remember me when I have to edit the ServiceEndpoint resource for inserting the ... Roberto Cirillo
09:47 AM Task #9102: Upgrade Couchbase Production Cluster: Added
couchbase01.d4science.org couchbase version 4.5.1
removed
couchbase01-d4s.d4science.org couchbase version 4.... Tommaso Piccioli
05:31 PM Incident #9240 (Feedback): Errors in accessing files in a DEMETER VRE folder: I've fixed the issue, replacing the illegal characters. Valentina Marioli
12:08 PM Incident #9240 (In Progress): Errors in accessing files in a DEMETER VRE folder: Valentina Marioli
09:09 AM Incident #9240 (Closed): Errors in accessing files in a DEMETER VRE folder: @matthias.filter@bfr.bund.de and I have problems in accessing some files in the following DEMETER folder
Worksp... Leonardo Candela
03:56 PM Support #9246 (Closed): D4Research VO Collector is extremely slow: Lucio Lelii
03:42 PM Support #9246 (Closed): D4Research VO Collector is extremely slow: @roberto.cirillo@isti.cnr.it please have a look as this asap Massimiliano Assante
03:14 PM Task #9238 (Closed): Make RStudio available in D4Research/ICES_IntroToREnv VRE: I've added the following instances:
~~~
ip-90-147-166-171.ct1.garrservices.it
ip-90-147-166-173.ct1.garrservices... Roberto Cirillo
11:49 AM Task #9238 (In Progress): Make RStudio available in D4Research/ICES_IntroToREnv VRE: Roberto Cirillo
10:51 AM Incident #9243 (Closed): Old ResourceManager found on devNext environemnt: The devNext and NextNext environment have been restored Roberto Cirillo
10:19 AM Incident #9243 (In Progress): Old ResourceManager found on devNext environemnt: Roberto Cirillo
10:17 AM Incident #9243 (Closed): Old ResourceManager found on devNext environemnt: There is an old ResourceManager (v 2.1.0-3.10.0) on devNext environment installed on node
collector-dev.d4science.... Roberto Cirillo
10:02 AM Incident #9241: dataminer4-p-d4s: Too many open files: @luca.frosini@isti.cnr.it Is it a strange behavior or we need to increase the fd limit? what do you recommend? Roberto Cirillo
09:48 AM Incident #9241 (Closed): dataminer4-p-d4s: Too many open files: I've restarted the container and the problem is solved.
The libraries used for accounting are the following:
~~... Roberto Cirillo
09:37 AM Incident #9241 (In Progress): dataminer4-p-d4s: Too many open files: Roberto Cirillo
09:35 AM Incident #9241 (Closed): dataminer4-p-d4s: Too many open files: The dataminer instance hosted on dataminer4-p-d4s has a fd limit set to 16000.
There are 15887 connection opened t... Roberto Cirillo

Jul 10, 2017

07:22 PM Task #5476: Enable OCSP stapling on the ssl enabled web services: OCSP stapling enabled on the most important apache services (data, access, redmine).
Andrea Dell'Amico
06:40 PM Task #5476 (In Progress): Enable OCSP stapling on the ssl enabled web services: OCSP stapling is already active on all our nginx configurations on the supported distributions (Ubuntu >= 14.04).
Andrea Dell'Amico
05:38 PM Task #9238 (Closed): Make RStudio available in D4Research/ICES_IntroToREnv VRE: 3 RStudio instance should be made available in this scope D4Research/ICES_IntroToREn Massimiliano Assante
05:14 PM Task #9156 (Closed): Removal of "Moved" VREs Folder: VRE folders removed. Valentina Marioli
04:45 PM Task #9156: Removal of "Moved" VREs Folder: I guess the right vre is gCubeApps/AlieiaVRE and not gCubeApp/AileiaVRE. Isn't it? Valentina Marioli
04:13 PM Task #9156 (In Progress): Removal of "Moved" VREs Folder: Valentina Marioli
03:04 PM Incident #9193 (Closed): Smaph app: error from remote server: Roberto Cirillo
01:48 PM Incident #9193: Smaph app: error from remote server: Thanks for reporting. Brought the service up again.
BTW, when #9235 will be done, I will make SMAPH depend on the ... Marco Cornolti
09:48 AM Incident #9193 (In Progress): Smaph app: error from remote server: Again, the same problem
~~~
Querying http://wikisense.mkapp.it:80/tag/tag?lang=en&method=base&epsilon=0.2&minLink... Roberto Cirillo
11:46 AM Task #8394: gcore ansible roles for testing: Refactored the gcube enabling services ansible roles and the orchestrator a bit to make it easier to keep working on ... Daniele Pavia
10:47 AM Task #9121 (Closed): VREs deployed on FARM have disappeared from VRE-Modeler: Lucio Lelii
10:29 AM Task #9121: VREs deployed on FARM have disappeared from VRE-Modeler: please update this ticket Roberto Cirillo
10:21 AM Task #9127 (Closed): Remove no longer files stored in Jackrabbit before migration to postgres: This activity has been successfully concluded on friday 7/07/17. 28GB of useless data has been removed. Costantino Perciante
10:06 AM VRE #9232 (Released): Create a VRE for EOSCpilot TextCrowd use case: This VRE is going to be created in the context of the EOSCpilto project to support one of the use cases, i.e. the Tex... Leonardo Candela
09:23 AM Support #9230 (Closed): "Import a new method" GUI does not open: Dunno why yet the portlet seems to be disappeared ... it is now deployed and available. Leonardo Candela

Jul 09, 2017

10:19 PM Support #9230 (Closed): "Import a new method" GUI does not open: Hi, I tried to access from the AGINFRA VRE the above mentioned menu option from the Analytics tab, however no GUI sho... Matthias Filter

Jul 07, 2017

08:22 PM Task #9102: Upgrade Couchbase Production Cluster: Rebalance completed successfully
146.48.122.3 (couchbase04-d4s.d4science.org) is out of cluster now Tommaso Piccioli
10:35 AM Task #9102: Upgrade Couchbase Production Cluster: couchbase04.d4science.org with couchbase version 4.5.1 IN
146.48.122.3 (couchbase04-d4s.d4science.org) OUT
migrat... Tommaso Piccioli
07:39 PM Task #9210: The SPD service stopped working: Please analyse the incident and then close the ticket. Remember that we have SLA on incident ticket and therefore the... Pasquale Pagano
02:09 PM Task #9210: The SPD service stopped working: After the service started working again, a search requested by me failed. I requested the search again, and it went w... Andrea Dell'Amico
02:07 PM Task #9210: The SPD service stopped working: The exception in the smartgears logs:
~~~
10:09:15.533 [catalina-exec-3] WARN ConfigurationFactory: No configura... Andrea Dell'Amico
02:03 PM Task #9210 (Closed): The SPD service stopped working: This morning GP tried to access the service, but it did not work. A service restart was needed apparently, and the gC... Andrea Dell'Amico
04:31 PM Task #9213 (Rejected): enable calDAV authentication on D4Science Gateways: The calDav integration has been activated, however there is some issue with the ha-proxy as if I try to use any of th... Massimiliano Assante
04:00 PM Task #9212 (Closed): Add more hosts to the pgpool watchdog: Done, both in dev/preprod and production. Andrea Dell'Amico
04:00 PM Task #9212 (Closed): Add more hosts to the pgpool watchdog: pgpool stops itself if the IP addresses checked by the watchdog do not answer. Let's add the hypervisors IP addresses... Andrea Dell'Amico
01:42 PM Task #9209 (Closed): Change the nginx virtualhost template for smartgears so that the whn-manager context can be omitted: Fixed. The smartgears_tomcat_contexts variable is now empty by default.
There's no need to modify all the playbooks,... Andrea Dell'Amico
01:40 PM Task #9209 (Closed): Change the nginx virtualhost template for smartgears so that the whn-manager context can be omitted: The whn-manager context must always be present, so we can always add it to the virtualhost without the need to specif... Andrea Dell'Amico
01:23 PM Task #9205 (Closed): Create alias for sdi service: Done. The updated certificate will be automatically issued in the next days. Andrea Dell'Amico
12:26 PM Task #9205: Create alias for sdi service: I just added the CNAME. As soon as it becomes visible, I'll reconfigure the node. Andrea Dell'Amico
12:24 PM Task #9205 (In Progress): Create alias for sdi service: Andrea Dell'Amico
10:20 AM Task #9205: Create alias for sdi service: Hi Leo, the SDI Service is a gCube Service that offers REST API for the management of the SDI itself and for most com... Fabio Sinibaldi
02:12 AM Task #9205: Create alias for sdi service: There is no technical issue yet I would like having some homogeneity in naming. Moreover, I'm realising that I might ... Leonardo Candela
10:00 AM Task #6329 (Closed): migrate old ghn dev (ubuntu 8.04) to new hosts: Tommaso Piccioli
09:35 AM Incident #9199 (Closed): Problems with Redmine SSO from the AGINFRA+ VRE: This is a known bug experienced when using accounts coming from social networks (LinkedIn in the specific case).
... Leonardo Candela

Jul 06, 2017

08:27 PM Task #9102: Upgrade Couchbase Production Cluster: Rebalance completed successfully
couchbase05-d4s.d4science.org is out of cluster now Tommaso Piccioli
09:00 AM Task #9102: Upgrade Couchbase Production Cluster: Added
couchbase05.d4science.org couchbase version 4.5.1
removed
couchbase05-d4s.d4science.org couchbase version 4.... Tommaso Piccioli
05:50 PM Task #9197 (Closed): mongo1-d-d4s doesn't start automatically after a reboot: Fixed on all 4 nodes of the dev cluster. Tommaso Piccioli
11:25 AM Task #9197 (Closed): mongo1-d-d4s doesn't start automatically after a reboot: Please could you check also the start script for the following hosts:
~~~
mongo2-d-d4s.d4science.org
mongo3-d-d4... Roberto Cirillo
05:33 PM Task #9205: Create alias for sdi service: Well, i think that we never adopted the services.d4science.org base url. The trend since a couple of months is to use... Pasquale Pagano
04:48 PM Task #9205: Create alias for sdi service: @pasquale.pagano@isti.cnr.it I'm wondering we should go for the proposed names or we should use a different approach.... Leonardo Candela
04:24 PM Task #9205 (Closed): Create alias for sdi service: Please, create an alias "sdi.d4science.org" for the VM sdi-d4s.d4science.org.
Certificate should be valid for this a... Fabio Sinibaldi
04:42 PM Incident #9193 (Closed): Smaph app: error from remote server: Now it's working fine. Roberto Cirillo
02:22 PM Incident #9193: Smaph app: error from remote server: Should be up again. Marco Cornolti
09:57 AM Incident #9193 (Closed): Smaph app: error from remote server: I see the following exception in catalina.out. The problem seems to be the same of #8986
~~~
java.io.IOExcepti... Roberto Cirillo
03:26 PM Incident #9199: Problems with Redmine SSO from the AGINFRA+ VRE: May i remind you that if the user is using the Google SSO (or LinkedIn) then the Redmine transparent login is not wor... Massimiliano Assante
03:20 PM Incident #9199: Problems with Redmine SSO from the AGINFRA+ VRE: I'm contacting Enol by email yet I do expect that the problem is not fixed if you do not have touched nothing.
Ac... Leonardo Candela
03:16 PM Incident #9199: Problems with Redmine SSO from the AGINFRA+ VRE: @leonardo.candela@isti.cnr.it any news about this? Luca Frosini
03:15 PM Incident #9199 (Feedback): Problems with Redmine SSO from the AGINFRA+ VRE: Luca Frosini
11:57 AM Incident #9199 (In Progress): Problems with Redmine SSO from the AGINFRA+ VRE: He doesn't have to reset the password on redmine. He has to use the same username and password he use on the portal. ... Luca Frosini
11:51 AM Incident #9199 (Closed): Problems with Redmine SSO from the AGINFRA+ VRE: @enol.fernandez@egi.eu send me this email
~~~
I'm trying to get to the wiki of the AGINFRA+ VRE but I get a mes... Leonardo Candela
01:05 PM Task #9203: Enable access for production EDISON Portal instance: Sorry boro, on production we use different Databases and endpoints. So your list is not correct and is not complete. ... Massimiliano Assante
12:42 PM Task #9203 (Closed): Enable access for production EDISON Portal instance: This is a continuation of the ticket #8875 for the production instance.
The production instance has an IP address ... Boro Jakimovski
12:51 PM Task #4414: New server for the Broker Service: Now on /var/lib/rabbitmq and /var/lib/elasticsearch are mounted two separate file system of 100 GB
After the reboot ... Tommaso Piccioli
09:53 AM Task #4414 (In Progress): New server for the Broker Service: broker1-dev-dnet.d4science.org is out of free disk space.
The majority seems to be used by elasticsearch and rabbi... Claudio Atzori

Jul 05, 2017

08:24 PM Task #8987 (Closed): new user accounts on Gitorious: Andrea Dell'Amico
08:24 PM Task #8881 (Closed): DataMiner - Install FP-growth on DataMiner services: Andrea Dell'Amico
08:23 PM Task #8809 (Closed): Deploy Twitter Monitor Smart Executor Plugin: Andrea Dell'Amico
08:23 PM Task #8911 (Closed): Deploy SmartExecutor plugins for TwitterMonitor: Andrea Dell'Amico
08:13 PM Task #8875 (Closed): Enable VPN for external gCube Liferay Portal instance (EDISON): I'm closing it. Open another one for the production configuration when you'll be ready.
Andrea Dell'Amico
07:47 PM Task #9189 (New): Temporary area via Workspace: the temporary area should be supported through the Workspace too.
This means that it should be visible in the wor... Pasquale Pagano
07:22 PM Task #9102: Upgrade Couchbase Production Cluster: after many manual rebalance the first node finished the migration succesfully, 2017/07/05 19:20
couchbase06-d4s.d4... Tommaso Piccioli
12:00 PM Task #9102 (In Progress): Upgrade Couchbase Production Cluster: Added
couchbase06.d4science.org couchbase version 4.5.1
removed
couchbase06-d4s.d4science.org couchbase version ... Tommaso Piccioli
07:19 PM Upgrade #9153: Preprod Gateway upgrade to gCube 4.6 (Common Apps): * A new custom field on the liferay Site should be added to handle the Terms of Use: Key: ToU Type: Integer (64-bit) ... Massimiliano Assante
06:52 PM Task #9119: User Context Data Uploader: Yes, definitely useful, but please let me rehighlight that this goes in pair with the crucial and key requirement whi... Emmanuel Blondel
06:31 PM Task #9119: User Context Data Uploader: Hi @emmanuel.blondel@fao.org, thanks for the explanation. I believe we need to find a solution first from the user pe... Pasquale Pagano
02:43 PM Task #9127: Remove no longer files stored in Jackrabbit before migration to postgres: Pasquale Pagano wrote:
> If we can run it on the production workspace, why we have to wait fro gcube 4.6 rollout?
... Costantino Perciante
02:37 PM Task #9127: Remove no longer files stored in Jackrabbit before migration to postgres: Costantino Perciante wrote:
> We managed to free up more or less the same space in a couple of hours on a snapshotte... Pasquale Pagano
12:42 PM Task #9127 (In Progress): Remove no longer files stored in Jackrabbit before migration to postgres: We managed to free up more or less the same space in a couple of hours on a snapshotted workspace. Valentina's script... Costantino Perciante

Jul 04, 2017

08:17 PM Task #9119: User Context Data Uploader: Thanks Lino, the starting point of this use case is the capacity to input a local file (from user's machine filesyste... Emmanuel Blondel
07:36 PM Task #9119: User Context Data Uploader: I am changing the tracker since this issue does not seem to me related to a support request.
As far as @emmanuel.... Pasquale Pagano
04:19 PM Task #9119: User Context Data Uploader: Thanks for your reply and also thanks for linking me with the massimiliano.assante@isti.cnr.it for support.
I have... Debhsish Bhakta
02:20 PM Task #9119: User Context Data Uploader: Debhsish Bhakta is not member of the BlueBRIDGEProject VRE, this is why cannot access blueBRiDGE tickets. Massimiliano Assante
02:10 PM Task #9119: User Context Data Uploader: @massimiliano.assante@isti.cnr.it can you recall what @debhasish.bhakta@grida.no should do to have access to BlueBrid... Emmanuel Blondel
08:01 PM VM Creation #8567 (Feedback): New VM to host the EFG D-Net service: The VM is ready. There's a reverse proxy before tomcat, and it expects an app called `efg`.
The service is reachable... Andrea Dell'Amico
05:40 PM VM Creation #8567 (In Progress): New VM to host the EFG D-Net service: hostname and IP address: dnet-prod.efg.d4science.org 146.48.122.128 Andrea Dell'Amico
07:42 PM Support #9129 (Closed): deploy jar: I am going to close the support request since no feedback was provided in the last day. I remember you that we have S... Pasquale Pagano
06:48 PM Task #9156 (Closed): Removal of "Moved" VREs Folder: the following VREs have been moved from gCubeApps to FARM, therefore the VRE Folder associated in gCubeApps must be r... Massimiliano Assante
06:43 PM Task #9149 (Closed): Move D4Research/RubRIcA VRE under ParthenosVO: Task completed with success Massimiliano Assante
05:04 PM Task #9149: Move D4Research/RubRIcA VRE under ParthenosVO: VRE undpeploy started Massimiliano Assante
03:56 PM Task #9149 (Closed): Move D4Research/RubRIcA VRE under ParthenosVO: The Parthenos RubRIcA VREwas created under D4Research VO since ParthenosVO wasn't existing at the time, now that we ... Massimiliano Assante
05:22 PM Task #9155 (Closed): Modify the tomcat logger so that it reports the remote client IP in the access log: Changed the tomcat and tomcat-multiple-instances templates.
The behaviour can be reverted setting the variable `to... Andrea Dell'Amico
05:15 PM Task #9155 (In Progress): Modify the tomcat logger so that it reports the remote client IP in the access log: We already set the X-Forwarded-For header, so we can exploit it. We need to change the `pattern` definition inside th... Andrea Dell'Amico
05:13 PM Task #9155 (Closed): Modify the tomcat logger so that it reports the remote client IP in the access log: Right now it reports the reverse proxy host (usually localhost).
Andrea Dell'Amico
04:51 PM Upgrade #9153 (Completed): Preprod Gateway upgrade to gCube 4.6 (Common Apps): Massimiliano Assante
04:49 PM Upgrade #9152 (Completed): D4Science Gateways upgrade to gCube 4.6: * A new custom field on the liferay Site should be added to handle the Terms of Use: Key: ToU Type: Integer (64-bit) ... Massimiliano Assante
04:46 PM Upgrade #9151 (Completed): /gcube/preprod upgrade to gCube 4.6.0 (Common Apps): Massimiliano Assante
04:44 PM Upgrade #9150 (Completed): D4Science Infrastructure Upgrade to gCube 4.6: gCube 4.6.0 Upgrade plan of D4Science Infrastructure Massimiliano Assante
04:02 PM Task #9146 (In Progress): ResourceManager: upgrade servicemap on all the production instances: Roberto Cirillo
03:21 PM Task #9146 (Closed): ResourceManager: upgrade servicemap on all the production instances: In order to maintain the cross-vo resources aligned, it's needed to update the common-scope-maps library on all the R... Roberto Cirillo
03:51 PM Task #9148 (Closed): Align mandatory resources uunder d4s: Roberto Cirillo
03:36 PM Task #9148 (In Progress): Align mandatory resources uunder d4s: Roberto Cirillo
03:25 PM Task #9148 (Closed): Align mandatory resources uunder d4s: It's needed to align all the mandatory resources under the d4science.research-infrastructures.eu infrastructure.
The... Roberto Cirillo
12:55 PM Task #457 (Closed): A new backup server: Andrea Dell'Amico
12:40 PM VM Creation #9143 (Closed): VM for Parthenos standardization survival kit application: Following ticket https://support.d4science.org/issues/8894 we would need to start the creation of this VM Massimiliano Assante

Jul 03, 2017

06:21 PM Task #9132 (In Progress): Dismiss the PC used as a server by the D-Net team: Andrea Dell'Amico
06:08 PM Task #9132 (Closed): Dismiss the PC used as a server by the D-Net team: dlib34.isti.cnr.it (pc-labruzzo.isti.cnr.it) is used by the team as a general purpose server and playground.
Let's ... Andrea Dell'Amico
06:18 PM Task #9134 (Closed): Move everything from dlib34.isti.cnr.it to playground-t.dnet.d4science.org: Software, data, scripts, whatever Andrea Dell'Amico
06:16 PM VM Creation #9133 (Closed): Create a VM to replace dlib34.isti.cnr.it: Andrea Dell'Amico
06:11 PM VM Creation #9133 (Closed): Create a VM to replace dlib34.isti.cnr.it: Andrea Dell'Amico
06:10 PM Task #9104: data.d4science: remove rootLogger inside webapps: @roberto.cirillo@isti.cnr.it I just deployed the applications reported above (uri-resolver, gis-viewer-app and worksp... Francesco Mangiacrapa
05:28 PM Task #9104: data.d4science: remove rootLogger inside webapps: The file log4j.properties has been removed for:
uri-resolver RN: 150699 pom version updated at 1.13.0
gis-viewer-... Francesco Mangiacrapa
04:51 PM Task #9104 (In Progress): data.d4science: remove rootLogger inside webapps: Francesco Mangiacrapa
02:42 PM Task #9115 (In Progress): VRE Modeler fails to undeploy VREs under gCubeApps: I had removed them manually. I had deleted the GenericResources but, in this way, not all the resources were correctl... Roberto Cirillo
12:44 PM Incident #9128 (Closed): Recent Documents Portet takes ages to show the files in any VRE: Jackrabbit has been restarted and Recent Documents Portlet is now working. Valentina Marioli
11:43 AM Incident #9128 (In Progress): Recent Documents Portet takes ages to show the files in any VRE: Valentina Marioli
11:07 AM Incident #9128 (Closed): Recent Documents Portet takes ages to show the files in any VRE: The problem is that home library takes ages or just does not return at all any file Massimiliano Assante
12:43 PM Support #9129 (Feedback): deploy jar: Done.
I had to remove the slf4j classes from your jar file because they conflicted with the smartexecutor ones.
Andrea Dell'Amico
11:37 AM Support #9129 (Closed): deploy jar: Hi Andrea,
coul you deploy the jar for smartMeteoexcutor.?
You find the file at the link https://goo.gl/uzWtMJ
Th... Loredana Versienti
09:50 AM Task #9127 (Closed): Remove no longer files stored in Jackrabbit before migration to postgres: Before MongoDB (the actual storage used behind the workspace), files were stored into jackrabbit itself (through the ... Costantino Perciante

Jul 01, 2017

06:20 PM Task #9119: User Context Data Uploader: Thank you for your reply.
I apologize for creating a separate ticket apart from “Project Activity #7554” ticket be... Debhsish Bhakta

Jun 30, 2017

06:17 PM Upgrade #9101 (Completed): Upgrade Couchbase DEV Cluster: migration completed, cluster is now couchbase02-d-d4 and couchbase03-d-d4s, with couchbase community server version 4... Tommaso Piccioli
12:30 PM Upgrade #9101: Upgrade Couchbase DEV Cluster: first node migrated, second node on-going (added a new couchbase02-d-d4s to the cluster and removed couchbase01-d-d4s) Tommaso Piccioli
06:16 PM Task #9123: MongoDB: upgrade dev cluster to version 3.2: @tommaso.piccioli@isti.cnr.it I could stop the mongodb nodes when you are ready. Please tell me when you are ready t... Roberto Cirillo
06:10 PM Task #9123 (Closed): MongoDB: upgrade dev cluster to version 3.2: The upgrade will be done in the following way:
* Upgrade secondary members of the replica set.
* Step down the ... Roberto Cirillo
06:09 PM Task #9122 (New): Upgrade MongoDB to 3.4 version: We should upgrade our mongoDB clusters to version 3.2. Now we have installed the version 3.0, so this upgrade can be ... Roberto Cirillo
05:04 PM Task #9119: User Context Data Uploader: I thought i had replied, but my answer got stuck because Lino was faster to reply :-)
My first comment is about th... Emmanuel Blondel
04:08 PM Task #9119: User Context Data Uploader: By reading this ticket I cannot figure our which support do you need. I am tentatively assigning the ticket to Emmanu... Pasquale Pagano
03:54 PM Task #9119 (Closed): User Context Data Uploader: With reference to the original ticket (Project Activity #7554) I have some suggestion
**1.User input as MPs (i.e sha... Debhsish Bhakta
04:24 PM Task #9121 (Closed): VREs deployed on FARM have disappeared from VRE-Modeler: Yesterday I created two new VREs for the SMEs in WP6 in FARM VO.
* STRATOS AQUACULTURES
* MARKELLOS_Aquacuture
... Massimiliano Assante
01:58 PM Task #461 (Closed): Nagios and ganglia monitoring for the backup servers: It's working.
Andrea Dell'Amico
01:52 PM Task #461 (Feedback): Nagios and ganglia monitoring for the backup servers: The checks are active.
Andrea Dell'Amico
12:06 PM Task #461: Nagios and ganglia monitoring for the backup servers: nagios: https://exchange.nagios.org/directory/Plugins/Backup-and-Recovery/BackupPC/check_backuppc-(new)/details
Andrea Dell'Amico
01:08 PM Task #8749 (Closed): Create Resource Registry Cluster: Andrea Dell'Amico
12:52 PM Task #9115 (Closed): VRE Modeler fails to undeploy VREs under gCubeApps: The 3 VREs running on the following scopes, respectively:
/d4science.research-infrastructures.eu/gCubeApps/Ellinik... Massimiliano Assante
12:40 PM Incident #8903 (Closed): Cannot move shared folder into private folder: The fix will be released in gCube 4.6. Valentina Marioli
11:09 AM Incident #8903: Cannot move shared folder into private folder: any update on this? Roberto Cirillo
12:03 PM Task #483 (Rejected): Add iptables rules to the backup server: Andrea Dell'Amico
11:44 AM VM Creation #8716 (Closed): GeoServer dedicated VM for protectedareaimpactmaps: Andrea Dell'Amico
11:43 AM VM Creation #8907 (Closed): geoserver-aquaculture-pre.d4science.org: Andrea Dell'Amico
11:41 AM VM Creation #8854 (Closed): Create a clone of CKAN instance for SBD: Andrea Dell'Amico
11:39 AM Task #8809 (Feedback): Deploy Twitter Monitor Smart Executor Plugin: Andrea Dell'Amico
11:39 AM Task #8809 (In Progress): Deploy Twitter Monitor Smart Executor Plugin: Andrea Dell'Amico
11:36 AM Task #8750 (Closed): Create Accounting Service Cluster: Andrea Dell'Amico
11:34 AM Task #8992 (Closed): OrientDB does not restart when the certificate is renewed: Andrea Dell'Amico

Jun 29, 2017

04:54 PM Upgrade #8648 (Completed): D4Science Infrastructure Upgrade to gCube 4.5: Roberto Cirillo
04:53 PM Upgrade #8648 (In Progress): D4Science Infrastructure Upgrade to gCube 4.5: Roberto Cirillo
04:53 PM Upgrade #8868 (Completed): D4Research VO upgrade to gCube 4.5: Roberto Cirillo
04:40 PM Incident #8986 (Closed): Smaph app: error from remote werver: It's ok now. Sorry for the delay Roberto Cirillo
04:36 PM Task #6297 (Closed): Smaph webapp: Nagios check fails: Roberto Cirillo
01:10 PM Task #5497 (Closed): Move some infrastructure services to the ganeti cluster: No more migrations. The ganeti cluster will be dismissed and the hypservisors that are not hardware virtualization ca... Andrea Dell'Amico
12:40 PM Task #9104 (Closed): data.d4science: remove rootLogger inside webapps: In order to have only one log4j properties definition on the following hosts:
~~~
data1-d4s.d4science.org
data2-... Roberto Cirillo
12:39 PM Upgrade #9101 (In Progress): Upgrade Couchbase DEV Cluster: Tommaso Piccioli
12:39 PM Upgrade #9101 (Planned): Upgrade Couchbase DEV Cluster: Tommaso Piccioli
12:25 PM Upgrade #9101: Upgrade Couchbase DEV Cluster: Added couchbase03-d-d4s to the cluster and removed couchbase02-d-d4s, after that when you start the requested rebalan... Tommaso Piccioli
11:54 AM Upgrade #9101 (Completed): Upgrade Couchbase DEV Cluster: Luca Frosini
11:55 AM Task #9102 (Closed): Upgrade Couchbase Production Cluster: Luca Frosini
10:39 AM Task #6242 (Closed): Enable D4Science "Geo services" on D4Research VO to support Data Miner geo algorithms: I guess this ticket can be closed. We have now several "geo services" cluster running on D4Research VO. I'm going to ... Roberto Cirillo
10:14 AM Task #9017 (Rejected): New MongoDB Cluster for preprod: Roberto Cirillo

Jun 28, 2017

06:11 PM Task #8911 (Feedback): Deploy SmartExecutor plugins for TwitterMonitor: The smart executor plugins and the php tools have been installed on twittermon1.d4science.org
Andrea Dell'Amico
04:20 PM Task #8911: Deploy SmartExecutor plugins for TwitterMonitor: OK, so I'll provision one node only. The other VM will be dismissed, I'll create a new one if it will be needed.
Andrea Dell'Amico
04:02 PM Task #8911: Deploy SmartExecutor plugins for TwitterMonitor: Currently, the best choice is to have only one node containing all the software. Salvatore Minutoli
03:21 PM Task #8911 (In Progress): Deploy SmartExecutor plugins for TwitterMonitor: Some questions.
We have a total of three nodes right now, two of them are going to run the smartexecutor plugins.
I... Andrea Dell'Amico
04:30 PM Task #9093 (Closed): Dismiss edison.d4science.org alias dev3.d4science.org VM: dev3.d4science.org deleted Tommaso Piccioli
02:08 PM Task #9093: Dismiss edison.d4science.org alias dev3.d4science.org VM: those are related to the EDISON VO which will remain in CNR premises Massimiliano Assante
01:36 PM Task #9093 (In Progress): Dismiss edison.d4science.org alias dev3.d4science.org VM: I am taking a backup now.
...and what about registry-edison.d4science.org and collector-edison.d4science.org? Tommaso Piccioli
12:43 PM Task #9093 (Closed): Dismiss edison.d4science.org alias dev3.d4science.org VM: edison.d4science.org alias dev3.d4science.org VM can be dismissed, please do save a snapshot of the disk though, so t... Massimiliano Assante
12:45 PM Task #8591 (Closed): Create Virtual Organisation for the PARTHENOS Project: ParthenosVO: The new VO is in place Roberto Cirillo
12:44 PM Task #9092 (Closed): Add VREModeler instance to ParthenosVO: Roberto Cirillo
12:33 PM Task #9092 (In Progress): Add VREModeler instance to ParthenosVO: Roberto Cirillo
12:32 PM Task #9092 (Closed): Add VREModeler instance to ParthenosVO: We could share the following VREModeler instance in ParthenosVO:
~~~
node44.p.d4science.research-infrastructure... Roberto Cirillo
12:43 PM Task #8891: Setup dev.datasciencepro.eu to work on D4Science preprod infrastructure: Since the migration is complete (on https://dev.datasciencepro.eu), we are going to dismiss the VM hosting the edison... Massimiliano Assante
12:28 PM Task #9066 (Closed): ParthenosVO: Install IS-Collector and ResourceManager services: Roberto Cirillo
12:16 PM Support #9014 (Closed): EcoEvo VRE modifications: Everything is file. Thank you very much! Miriam Baglioni
11:28 AM Support #9014 (Feedback): EcoEvo VRE modifications: Done points 1, 2 and 3.
You can see https://ckan-ecoevo.d4science.org/
About point 4, you could use the post prov... Francesco Mangiacrapa
10:45 AM Support #9014 (In Progress): EcoEvo VRE modifications: Francesco Mangiacrapa
11:43 AM Support #9086 (Closed): Developer access to org.gcube.investment-analysis.techno-economic-analysis-model etics component configuration: I got the access. Thank you. Konstantinos Giannakelos
11:40 AM Support #9086 (Feedback): Developer access to org.gcube.investment-analysis.techno-economic-analysis-model etics component configuration: done, please check Gabriele Giammatteo
11:32 AM Support #9086 (Closed): Developer access to org.gcube.investment-analysis.techno-economic-analysis-model etics component configuration: Hi Gabriele, can you please give write access to org.gcube.investment-analysis.techno-economic-analysis-model etics c... Dimitris Katris
11:30 AM Task #9080 (Closed): Infrastructure-monitor: Enable new VO ParthenosVO: The ParthenosVO is present, the list i s ordered alphabetically, so it is listed right after OpenAire VO Massimiliano Assante
10:50 AM Task #9080: Infrastructure-monitor: Enable new VO ParthenosVO: Yesterday night the new VO was present in the following monitor: https://pre.d4science.org/infrastructure-monitor
No... Roberto Cirillo

Jun 27, 2017

08:03 PM Task #8858 (Closed): Monitor OrientDB instances: The handler to manage the restarts has been added. On the parthenos instance too.
Andrea Dell'Amico
06:47 PM Task #9066 (In Progress): ParthenosVO: Install IS-Collector and ResourceManager services: The IS-Collector service has been successfully installed Roberto Cirillo
03:02 PM Task #9066 (Paused): ParthenosVO: Install IS-Collector and ResourceManager services: Roberto Cirillo
02:56 PM Task #9066 (In Progress): ParthenosVO: Install IS-Collector and ResourceManager services: Roberto Cirillo
02:22 PM Task #9066 (Closed): ParthenosVO: Install IS-Collector and ResourceManager services: The new IS-Collector instance should be installed on:
~~~
collector-parthenosvo.d4science.org:8080
~~~
The ne... Roberto Cirillo
06:46 PM Task #9067 (Closed): ParthenosVO: install Registry and Notifier services: Roberto Cirillo
02:23 PM Task #9067 (Closed): ParthenosVO: install Registry and Notifier services: The services will be deployed on the following VM:
~~~
registry-parthenosvo.d4science.org
~~~
Roberto Cirillo
06:23 PM VM Creation #9003 (Closed): Provisioning for workspace-repository-prod1.d4science.org and workspace-repository-prod.d4science.org: Massimiliano Assante
06:23 PM Task #8566 (Closed): "Rehearsal" of Production Jackrabbit Migration from Derby to PostgreSQL: "Rehearsal" of Production Jackrabbit Migration from Derby to PostgreSQL went fine Massimiliano Assante
05:46 PM Task #9080 (In Progress): Infrastructure-monitor: Enable new VO ParthenosVO: Massimiliano Assante
05:17 PM Task #9080 (Closed): Infrastructure-monitor: Enable new VO ParthenosVO: You can find the updated common-scope-maps (1.7.0-SNAPSHOT) on our nexus. Roberto Cirillo
05:27 PM VM Creation #8990: new instance of FusionRegistry in production: I checked the static configuration and it's identical on the two instances. It has been provisioned so it's what I ex... Andrea Dell'Amico
03:41 PM VM Creation #8990 (In Progress): new instance of FusionRegistry in production: Dear Andrea,
probably some more steps are needed to obtain the same configuration of the dev instance (https://fus... Ciro Formisano
04:26 PM Support #9058 (Closed): Error in workspace of OpenAIRE-Connect coordinator: The issue has been fixed. The special chars have been removed from Jackrabbit, replacing square brackets with round b... Valentina Marioli
02:09 PM Support #9058: Error in workspace of OpenAIRE-Connect coordinator: I could reproduce the problem, it is due to the fact that with the new checks on folder names the following chars are... Massimiliano Assante
02:00 PM Support #9058 (In Progress): Error in workspace of OpenAIRE-Connect coordinator: Massimiliano Assante
01:03 PM Support #9058 (Closed): Error in workspace of OpenAIRE-Connect coordinator: Attached a screenshot of the Error. It gives the same response for every folder in OpenAIR-Connect coordinator.
Miriam Baglioni
03:33 PM VM Creation #8960 (Closed): Provide new VM collector-parthenosvo.d4science.org: openjdk 1.7 java installed Tommaso Piccioli
03:06 PM VM Creation #8960 (In Progress): Provide new VM collector-parthenosvo.d4science.org: We need the jdk 7 (OpenJDK is ok) as specified in the description. I've found the following version:
~~~
gcube@c... Roberto Cirillo
03:31 PM VM Creation #8959: Provide new VM registry-parthenosvo.d4science.org: openjdk 7 java installed Tommaso Piccioli
03:10 PM Task #9060 (Closed): Changes to the EGI VMs contextualization script: Information System has been updated as well. Nunzio Andrea Galante
02:42 PM Task #9060: Changes to the EGI VMs contextualization script: Thanks Andrea. New references to the context scripts are the following:
- Prod: http://data.d4science.org/MVoyZ2NIRG... Nunzio Andrea Galante
01:36 PM Task #9060: Changes to the EGI VMs contextualization script: @nunzioandrea.galante@eng.it can you change the fhn-manager so that it uses the new script? Andrea Dell'Amico
01:35 PM Task #9060 (Feedback): Changes to the EGI VMs contextualization script: I'm attaching a contextualization script that fixes all the three problems. It's the one used in dev, but the others ... Andrea Dell'Amico
01:26 PM Task #9060 (In Progress): Changes to the EGI VMs contextualization script: Andrea Dell'Amico
01:25 PM Task #9060 (Closed): Changes to the EGI VMs contextualization script: The EGI dataminer images available right now need a manual intervention after the activation.
There are three prob... Andrea Dell'Amico
02:39 PM Task #9065: ParthenosVO: provide the ServiceMap: I've updated the common-scope-maps to version 1.0.7 Roberto Cirillo
02:38 PM Task #9065 (Closed): ParthenosVO: provide the ServiceMap: Roberto Cirillo
02:25 PM Task #9065 (In Progress): ParthenosVO: provide the ServiceMap: Roberto Cirillo
02:18 PM Task #9065 (Closed): ParthenosVO: provide the ServiceMap: It's needed to create the new ServiceMap file for the Edison VO and to upgrade the common-scope-maps library with the... Roberto Cirillo
02:14 PM Task #8591 (In Progress): Create Virtual Organisation for the PARTHENOS Project: ParthenosVO: Roberto Cirillo
12:42 PM Task #9052 (Closed): Fix the ssh accesses on the couchbase nodes: Tommaso added your keys on all the production nodes.
I just aligned the dev nodes too, and removed Alessandro's key.
Andrea Dell'Amico
10:04 AM Task #9052 (Closed): Fix the ssh accesses on the couchbase nodes: The new maintainer is Luca Frosini, while Roberto Cirillo must always have access to the d4science nodes.
Alessand... Andrea Dell'Amico
10:05 AM Task #8987: new user accounts on Gitorious: Thank you, @andrea.dellamico@isti.cnr.it .
My user is ok and I've changed the password too.
Maria Di Girolamo
09:33 AM Support #9014: EcoEvo VRE modifications: Please, could you take care of this? It is quite urgent. Miriam Baglioni

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