Support #9387: Cannot upload files bigger than 500MB - D4Science Infrastructure - D4science

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Support #9387

closed

Cannot upload files bigger than 500MB

Added by Valentina Marioli almost 8 years ago. Updated almost 8 years ago.

Status:

Closed

Priority:

Urgent

Assignee:

_InfraScience Systems Engineer

Category:

Application

Start date:

Jul 25, 2017

Due date:

% Done:

100%

Estimated time:

Infrastructure:

Development, Pre-Production, Production

Description

We tried to upload file bigger than 500MB, but we got the exception "Stream ended unexpectedly".
It seems like the stream has been closed after a certain amount of time.
We have tried to upload files through a simple Workspace portal without nginx and HProxy and it works, so the issue cannot be related to Storage or Jackrabbit.
We got the same exception using Development, Production and Pre-Production portals.

Files

log-prod.txt (29.1 KB) log-prod.txt

Valentina Marioli, Jul 25, 2017 11:53 AM

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Updated by Andrea Dell'Amico almost 8 years ago

Status changed from New to Feedback
% Done changed from 0 to 100

I think I've found the culprit.
When I increase the server timeout option in the haproxy configuration I'm able to upload bigger files.
I increased the vaule of that option to 7200 seconds (2 hours).

Can you check if it works for you all? I was able to upload a 750MB file, I'm trying to upload a 4GB one right now.

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