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Incident #9520

closed

Impossible to connect to Sardara DB

Added by Paul Taconet almost 8 years ago. Updated almost 8 years ago.

Status:
Closed
Priority:
Immediate
Assignee:
_InfraScience Systems Engineer
Category:
-
Target version:
infrastructure core services
Start date:
Aug 18, 2017
Due date:
% Done:

100%

Estimated time:
Infrastructure:
Production

Description

When I try to connect to Sardara PostgreSQL DB I get the following error:

Error in postgresqlNewConnection(drv, ...) :
RS-DBI driver: (could not connect invsardara@db-tuna.d4science.org:5432 on dbname "sardara_world": could not connect to server: No route to host
Is the server running on host "db-tuna.d4science.org" (146.48.123.128) and accepting
TCP/IP connections on port 5432?

@emmanuel.blondel@fao.org do you have the same error? Can you fix it?

Thanks,
Paul

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