D4science

Sep 04, 2018

06:19 PM D4Science Infrastructure Task #11862 (Closed): Dismiss EDISON Virtual Organisation and related enabling services

Roberto Cirillo

05:48 PM D4Science Infrastructure Task #12387 (Closed): Increment the prometheus data retention, right now it's too limited.

How much? 6 months? One year? Last solar year plus the current one? Andrea Dell'Amico

05:37 PM D4Science Infrastructure Task #12227 (Feedback): Encoding issue on Dataminer proto 5

Done. As the problem was impacting dataminer5-proto.d4science.org only, the new version of Rprofile.site will be prov... Andrea Dell'Amico

05:26 PM D4Science Infrastructure Task #12227: Encoding issue on Dataminer proto 5

Gianpaolo Coro wrote:
> the problem does not occur anymore. Why this operation had to be forced?
You lamented a l... Andrea Dell'Amico

04:56 PM D4Science Infrastructure Task #12227: Encoding issue on Dataminer proto 5

After @andrea.dellamico@isti.cnr.it has added this forcing in the Rprofile.site file:
~~~
readRenviron("/etc/defa... Gianpaolo Coro

11:39 AM D4Science Infrastructure Task #12227: Encoding issue on Dataminer proto 5

Is it possible to check that the following information is aligned on all dataminers?
~~~
environment variables
R... Gianpaolo Coro

11:29 AM D4Science Infrastructure Task #12227: Encoding issue on Dataminer proto 5

I cannot reproduce the issue systematically because it seems to be random. Is it possible to re-install the machine? Gianpaolo Coro

10:51 AM D4Science Infrastructure Task #12227: Encoding issue on Dataminer proto 5

I'm going to build a test for Dataminer 5. Gianpaolo Coro

05:07 PM D4Science Infrastructure Task #12384: Provide a cronjob for restarting VREModeler service

I confirm that node22 is part of the production nodes also in the ansible inventory. If it can be moved into the pre ... Andrea Dell'Amico

02:28 PM D4Science Infrastructure Task #12384 (Closed): Provide a cronjob for restarting VREModeler service

It's needed to restart the VREModeler instance running on
~~~
gcube1@node22.p.d4science.research-infrastructures.... Roberto Cirillo

03:02 PM D4Science Infrastructure Incident #12379 (Closed): StorageHub not working on all VREs under D4Research VO

The problem seems to be related to the IS-Registry service of D4Research VO that sometimes fails to republish the GCo... Roberto Cirillo

12:35 PM D4Science Infrastructure Incident #12379: StorageHub not working on all VREs under D4Research VO

The exceptions found yesterday are 40 not 84 as previously said. All the exceptions were related to the storagehub re... Roberto Cirillo

11:06 AM D4Science Infrastructure Incident #12379: StorageHub not working on all VREs under D4Research VO

Yesterday, on AGINFRAPlus and other VREs under D4Research the workspace widget (exploit storage hub was not working),... Massimiliano Assante

09:49 AM D4Science Infrastructure Incident #12379 (Feedback): StorageHub not working on all VREs under D4Research VO

The resource is registered properly under D4Research VO.
Could you add a minimal description in order to understand... Roberto Cirillo

09:45 AM D4Science Infrastructure Incident #12379 (In Progress): StorageHub not working on all VREs under D4Research VO

Roberto Cirillo

02:21 PM D4Science Infrastructure Incident #12380: node22.p.d4science.research-infrastructures.eu is not responding

Andrea Dell'Amico wrote:
> I assumed that it was production, from the hostname (it's still a Ubuntu 12.04 FYI).
>
... Roberto Cirillo

01:49 PM D4Science Infrastructure Incident #12380: node22.p.d4science.research-infrastructures.eu is not responding

I assumed that it was production, from the hostname (it's still a Ubuntu 12.04 FYI).
About the restart, a cron job... Andrea Dell'Amico

10:07 AM D4Science Infrastructure Incident #12380 (Closed): node22.p.d4science.research-infrastructures.eu is not responding

This is the VREModeler service instance of preproduction infrastructure. It's a gCore based service and there is a me... Roberto Cirillo

09:57 AM D4Science Infrastructure Incident #12380 (In Progress): node22.p.d4science.research-infrastructures.eu is not responding

Roberto Cirillo

09:55 AM D4Science Infrastructure Incident #12380 (Closed): node22.p.d4science.research-infrastructures.eu is not responding

From the nohup.out file:
~~~
Exception in thread "Thread-11647282" java.lang.OutOfMemoryError: Java heap space
... Andrea Dell'Amico

02:11 PM D4Science Infrastructure VM Creation #11771: Please create a VM having access to prod authorization service

Andrea Dell'Amico wrote:
>
> Does that means that the VM should be deployed after 4.13.0 has been released?
Yes
Luca Frosini

01:52 PM D4Science Infrastructure VM Creation #11771: Please create a VM having access to prod authorization service

Luca Frosini wrote:
> Please note the plugin will be released as uber-jar
Does that means that the VM should be d... Andrea Dell'Amico

11:24 AM D4Science Infrastructure VM Creation #11771: Please create a VM having access to prod authorization service

Please note the plugin will be released as uber-jar Luca Frosini

11:24 AM D4Science Infrastructure VM Creation #11771: Please create a VM having access to prod authorization service

The plugin refactor has been completed.
The plugin will be released with Release 4.13.0. Then we have to deploy it o... Luca Frosini

01:51 PM D4Science Infrastructure Task #10368 (Closed): DM Pool Manager not working (improvement on the notification mechanism)

Andrea Dell'Amico

11:36 AM D4Science Infrastructure Upgrade #12378 (Completed): Upgrade infra gateway to support new VO D4OS

The VO has been added, the VRE Definition lacks the functionality part though
https://services.d4science.org/grou... Massimiliano Assante

11:16 AM D4Science Infrastructure Task #176 (Closed): Configure DSS to support EUDAT-D4Science integration

Pasquale Pagano

Sep 03, 2018

08:28 PM D4Science Infrastructure Task #176: Configure DSS to support EUDAT-D4Science integration

Can we close this one? Andrea Dell'Amico

08:25 PM D4Science Infrastructure Task #12227: Encoding issue on Dataminer proto 5

Can we restart this activity? Andrea Dell'Amico

08:24 PM D4Science Infrastructure Task #12018 (Closed): Please update OrientDB ansible script

Andrea Dell'Amico

06:48 PM D4Science Infrastructure Incident #12379 (Closed): StorageHub not working on all VREs under D4Research VO

Massimiliano Assante

06:44 PM D4Science Infrastructure Task #12355 (Closed): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor

the new VO has been added to the production infrastructure monitor Massimiliano Assante

04:42 PM D4Science Infrastructure Task #12355: Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor

Is it possible to also add the new VO to the production infrastructure monitor? Thanks in advance Roberto Cirillo

06:24 PM D4Science Infrastructure Upgrade #12378 (In Progress): Upgrade infra gateway to support new VO D4OS

Massimiliano Assante

06:20 PM D4Science Infrastructure Upgrade #12378 (Completed): Upgrade infra gateway to support new VO D4OS

Massimiliano Assante

05:16 PM D4Science Infrastructure Task #12352: Add new VO scope D4OS to all the dataminer instances

It's needed to add the garr instances deployed at Palermo site.
At this moment only ip-90-147-188-138.pa1.garrservi... Roberto Cirillo

04:39 PM D4Science Infrastructure Task #12350 (Closed): Add D4OS gcubekey to the ansible playbook

Roberto Cirillo

04:37 PM D4Science Infrastructure Task #12345 (Closed): Create new VO "D4OS" in production environment

Roberto Cirillo

03:09 PM D4Science Infrastructure Incident #12360 (Closed): VRE Modeler Service of SoBigData VO not responding

the service works as expected, thanks Massimiliano Assante

02:58 PM D4Science Infrastructure Incident #12360 (Feedback): VRE Modeler Service of SoBigData VO not responding

After the restart the problem seems to be resolved. Please, could you try now and close the ticket if the service wor... Roberto Cirillo

02:51 PM D4Science Infrastructure Incident #12360: VRE Modeler Service of SoBigData VO not responding

The service is correctly published on IS.
I see in the portal log the following exception, nothing on VREModeler l... Roberto Cirillo

02:42 PM D4Science Infrastructure Incident #12360 (In Progress): VRE Modeler Service of SoBigData VO not responding

Roberto Cirillo

12:11 PM D4Science Infrastructure Task #12374 (Closed): document-store-lib-accounting-service will be created as uber-jar please mdoify ansible script installing accounting-service for next upgrade

Luca Frosini

12:00 PM D4Science Infrastructure Task #12058: IS-Collector: Restart all the smartgears services with too many open connections to IS-Collector

The following services has been restarted in order to improve the D4Research IS-Collector instance:
~~~
storagehu... Roberto Cirillo

10:17 AM D4Science Infrastructure Incident #12363 (Closed): Openaire, SmartArea, SoBigData: collector down

SoBigData collector restored successfully. Roberto Cirillo

10:10 AM D4Science Infrastructure Incident #12363 (In Progress): Openaire, SmartArea, SoBigData: collector down

collector-sbd is down for too many open file exception. It'e needed a db restore. Roberto Cirillo

Sep 01, 2018

12:35 PM D4Science Infrastructure Support #11605: Set DataMiner queue length to 1

Hello Leonardo,
I hope you don't mind that I reuse this specific ticket instead of opening a new one with the same... Lars Valentin

Aug 31, 2018

06:58 PM D4Science Infrastructure Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins

Lars Valentin wrote:
> Good morning Andrea,
>
> I just added a dummy workflow for you to be imported into KNIME f... Andrea Dell'Amico

06:37 AM D4Science Infrastructure Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins

Good morning Andrea,
I just added a dummy workflow for you to be imported into KNIME for later use in ANSIBLE. Its... Lars Valentin

04:56 PM D4Science Infrastructure Incident #12363: Openaire, SmartArea, SoBigData: collector down

I fixed timezone and clock sync on
collector-sa-d4s.smart-applications.area.pi.cnr.it
registry-sa-d4s.smart-appl... Tommaso Piccioli

11:01 AM D4Science Infrastructure Incident #12363 (Closed): Openaire, SmartArea, SoBigData: collector down

Roberto Cirillo

11:01 AM D4Science Infrastructure Incident #12363: Openaire, SmartArea, SoBigData: collector down

After a db restore, SmartArea is back. Roberto Cirillo

10:46 AM D4Science Infrastructure Incident #12363: Openaire, SmartArea, SoBigData: collector down

OpenAIRE is back Roberto Cirillo

10:24 AM D4Science Infrastructure Incident #12363: Openaire, SmartArea, SoBigData: collector down

The OpenAIRE collector db was corrupted. I've executed a restore procedure and now I'm going to check if it works pro... Roberto Cirillo

10:06 AM D4Science Infrastructure Incident #12363 (In Progress): Openaire, SmartArea, SoBigData: collector down

Roberto Cirillo

10:05 AM D4Science Infrastructure Incident #12363 (Closed): Openaire, SmartArea, SoBigData: collector down

The IS-collector service instances of the VO above are down since this night.
I'm going to check and restart them Roberto Cirillo

03:09 PM D4Science Infrastructure Task #12364 (Closed): Move the data directory of the new geonetwork installations outside the webapp directory

Right now the geonetwork servers have their data inside `webapps/geonetwork/WEB-INF/data/`. To move it away there is ... Andrea Dell'Amico

03:00 PM D4Science Infrastructure Task #12359 (Rejected): Enable authorization in order to serve the new VO: D4OS

My mistake Roberto Cirillo

02:59 PM D4Science Infrastructure Task #12348 (Closed): D4OS VO: install Registry and Notifier services

Roberto Cirillo

11:59 AM D4Science Infrastructure Task #12346 (Closed): D4OS VO: Install IS-Collector and ResourceManager services

Resoucemanager reconfigured. Roberto Cirillo

11:27 AM D4Science Infrastructure Task #12346 (In Progress): D4OS VO: Install IS-Collector and ResourceManager services

IS-Collector installed successfully, now it's needed to reconfigure the ResourceManager instance running on 8000 port Roberto Cirillo

11:45 AM D4Science Infrastructure Task #12355 (Feedback): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor

Roberto Cirillo

11:44 AM D4Science Infrastructure Task #12355 (In Progress): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor

Roberto Cirillo

Aug 30, 2018

07:32 PM D4Science Infrastructure Task #12354 (Closed): Rewrite of performfish.d4science.net to performfish.d4science.org on infra gateways

thanks, it works fine Massimiliano Assante

07:01 PM D4Science Infrastructure Task #12354 (Feedback): Rewrite of performfish.d4science.net to performfish.d4science.org on infra gateways

The redirection is in place, handled by haproxy.
Andrea Dell'Amico

06:52 PM D4Science Infrastructure Task #12354 (In Progress): Rewrite of performfish.d4science.net to performfish.d4science.org on infra gateways

Andrea Dell'Amico

11:49 AM D4Science Infrastructure Task #12354 (Closed): Rewrite of performfish.d4science.net to performfish.d4science.org on infra gateways

Rewriting of performfish.d4science.net to performfish.d4science.org on infra gateways should be made at the same tim... Massimiliano Assante

06:26 PM D4Science Infrastructure VRE #12344: AlienAndInvasiveSpecies VRE

When fully set up, I believe this VRE have to be made accessible through the BB gateway as well.
Pasquale Pagano

05:59 PM D4Science Infrastructure VRE #12344 (Available): AlienAndInvasiveSpecies VRE

The VRE is available at https://services.d4science.org/group/alienandinvasivespecies Massimiliano Assante

05:58 PM D4Science Infrastructure VRE #12344 (In Progress): AlienAndInvasiveSpecies VRE

Massimiliano Assante

05:45 PM D4Science Infrastructure VRE #12344 (Planned): AlienAndInvasiveSpecies VRE

Massimiliano Assante

05:32 PM D4Science Infrastructure Incident #12360 (Closed): VRE Modeler Service of SoBigData VO not responding

Massimiliano Assante

05:31 PM D4Science Infrastructure Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins

One thing about the knime executable path: do you need an absolute path? because the `knime` command is available in ... Andrea Dell'Amico

05:29 PM D4Science Infrastructure Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins

After fixing the plugins repository URLs, I had to run the plugins installation tasks three times on my test machine ... Andrea Dell'Amico

03:05 PM D4Science Infrastructure Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins

Never mind, I guess I've found at least one mistake from my part: the plugins repositories do not use the point versi... Andrea Dell'Amico

03:04 PM D4Science Infrastructure Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins

Only two installed correctly, I still have to look at the error logs of the other ones:
~~~
org.knime.features.ba... Andrea Dell'Amico

01:43 PM D4Science Infrastructure Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins

Hey Andrea,
could you tell me what is installed already and what is missing? I might have an idea then.
Best Lars Lars Valentin

12:56 PM D4Science Infrastructure Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins

Lars Valentin wrote:
> Andrea Dell'Amico wrote:
> > Hi Lars, the infrastructure problems were solved yesterday even... Andrea Dell'Amico

05:12 PM D4Science Infrastructure VM Creation #11771: Please create a VM having access to prod authorization service

The plugin has been refactored to support scheduling but the DB read from the portlet has been changed and maybe it i... Luca Frosini

05:05 PM D4Science Infrastructure Task #12355 (Feedback): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor

Massimiliano Assante

05:04 PM D4Science Infrastructure Task #12355 (In Progress): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor

added to the pre prod monitor
https://pre.d4science.org/infrastructure-monitor Massimiliano Assante

04:39 PM D4Science Infrastructure Task #12355: Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor

I need a monitor in order to check the new enabling services, please could you update the infrastructure-monitor? Roberto Cirillo

11:58 AM D4Science Infrastructure Task #12355 (Closed): Infrastructure-monitor: Remove Edison VO and enable D4OS VO in preproduction monitor

In order to test the new VO D4OS, it's needed to add the new VO scope to the infrastructure-monitor in preproduction ... Roberto Cirillo

03:53 PM D4Science Infrastructure Task #12359 (Rejected): Enable authorization in order to serve the new VO: D4OS

This is the url of the new common-scope-maps library that contains the new VO:
http://maven.research-infrastructur... Roberto Cirillo

03:41 PM D4Science Infrastructure Task #12352 (In Progress): Add new VO scope D4OS to all the dataminer instances

Roberto Cirillo

11:13 AM D4Science Infrastructure Task #12352 (Closed): Add new VO scope D4OS to all the dataminer instances

It's needed to remove the old Edison scope and to add the new Vo scope D4OS to all the dataminer instances.
In par... Roberto Cirillo

03:41 PM D4Science Infrastructure Task #12350 (In Progress): Add D4OS gcubekey to the ansible playbook

Roberto Cirillo

10:39 AM D4Science Infrastructure Task #12350 (Closed): Add D4OS gcubekey to the ansible playbook

It's needed to add the new VO gcubekey to the ansible playbook when the new VO is ready Roberto Cirillo

02:34 PM D4Science Infrastructure Task #11862 (In Progress): Dismiss EDISON Virtual Organisation and related enabling services

The enabling services above will be reconfigured in order to serve the new VO called "D4OS". Roberto Cirillo

11:51 AM D4Science Infrastructure Upgrade #12353 (Completed): Deploy patch for Incident #12351 (Email Parser stuck on AGINFRA Gateway)

The patch has been deployed and seems to work fine Massimiliano Assante

11:47 AM D4Science Infrastructure Upgrade #12353 (In Progress): Deploy patch for Incident #12351 (Email Parser stuck on AGINFRA Gateway)

Massimiliano Assante

11:40 AM D4Science Infrastructure Upgrade #12353 (Completed): Deploy patch for Incident #12351 (Email Parser stuck on AGINFRA Gateway)

Massimiliano Assante

11:46 AM D4Science Infrastructure Incident #12351 (Closed): Email Parser stuck on AGINFRA Gateway

Massimiliano Assante

11:45 AM D4Science Infrastructure Incident #12351 (Resolved): Email Parser stuck on AGINFRA Gateway

The fix is working, patch deployment will be managed in a separate ticket Massimiliano Assante

11:34 AM D4Science Infrastructure Incident #12351: Email Parser stuck on AGINFRA Gateway

The issue has beed identified, patch is in progress.
The issue was due to the fact that the email client of user Z... Massimiliano Assante

11:07 AM D4Science Infrastructure Incident #12351 (In Progress): Email Parser stuck on AGINFRA Gateway

Massimiliano Assante

11:05 AM D4Science Infrastructure Incident #12351 (Closed): Email Parser stuck on AGINFRA Gateway

Due to a particular message received:
~~~
2018-08-30 08:47:27,482 INFO socialmail.PeriodicTask [pool-115-thread... Massimiliano Assante

11:36 AM D4Science Infrastructure Task #12347 (Closed): D4OS VO: provide the ServiceMap

New common-scope-maps library is available now on gCube-Staging repository with the following version: 1.0.9-4.13.0-1... Roberto Cirillo

10:41 AM D4Science Infrastructure Task #12347: D4OS VO: provide the ServiceMap

The first build of the new common-scope-maps (1.0.9) is ongoing. Roberto Cirillo

10:17 AM D4Science Infrastructure Task #12347 (In Progress): D4OS VO: provide the ServiceMap

Roberto Cirillo

09:55 AM D4Science Infrastructure Task #12347 (Closed): D4OS VO: provide the ServiceMap

It's needed to provide the new ServiceMap xml file for enabling services and to upgrade the library common-scope-maps... Roberto Cirillo

10:36 AM D4Science Infrastructure Support #12250: so called "right click feature" to send model file from folder directly to the dataminer

Dear @lars.valentin@bfr.bund.de
waiting for our call tomorrow I like to clarify why I'm insisting on the fact tha... Leonardo Candela

10:36 AM D4Science Infrastructure Task #12345 (In Progress): Create new VO "D4OS" in production environment

Roberto Cirillo

09:46 AM D4Science Infrastructure Task #12345 (Closed): Create new VO "D4OS" in production environment

The new VO should be deployed under the following "root-VO":
~~~
/d4science.research-infrastructures.eu
~~~ Roberto Cirillo

10:31 AM D4Science Infrastructure Task #12102 (Closed): Preproduction infrastructure: create an alias for enabling services

Aliases substitution done. The DNS zone should be updated in few minutes. Tommaso Piccioli

10:09 AM D4Science Infrastructure Task #12102 (In Progress): Preproduction infrastructure: create an alias for enabling services

I'm going to re open this ticket because now the enabling VMs previously dedicated to Edison VO should be dedicated t... Roberto Cirillo

09:55 AM D4Science Infrastructure Task #12348 (Closed): D4OS VO: install Registry and Notifier services

The services will be installed on the following VM:
~~~
registry-d4os.d4science.org
~~~ Roberto Cirillo

09:51 AM D4Science Infrastructure Task #12346 (Closed): D4OS VO: Install IS-Collector and ResourceManager services

The new IS-Collector instance should be installed on:
~~~
collector-d4os.d4science.org:8080
~~~
The new Resou... Roberto Cirillo

Aug 29, 2018

06:20 PM D4Science Infrastructure VRE #12344: AlienAndInvasiveSpecies VRE

yes, we can create it under gCubeApps VO. Roberto Cirillo

05:40 PM D4Science Infrastructure VRE #12344: AlienAndInvasiveSpecies VRE

List of DM Algorithms needed:
* Presence Cells Generation
* Absence Cells From Aquamaps
* Absence Generation F... Massimiliano Assante

05:39 PM D4Science Infrastructure VRE #12344 (Released): AlienAndInvasiveSpecies VRE

VRE Name: AlienAndInvasiveSpecies
Description: @gianpaolo.coro@isti.cnr.it TODO
The VRE should offer:
* acce... Massimiliano Assante

05:34 PM D4Science Infrastructure Task #12323: Update the oVirt cluster to the latest release

The upgrade didn't fix the gluster leak, btw. The correct fix has been just published. Andrea Dell'Amico

04:01 PM D4Science Infrastructure Task #12087 (Paused): Remove services from Edison VO

Removed from Edison VO the following services:
~~~
socialnetworking1.d4science.org
catalogue-ws.d4science.org
~... Roberto Cirillo

03:11 PM D4Science Infrastructure Task #12058 (Paused): IS-Collector: Restart all the smartgears services with too many open connections to IS-Collector

Roberto Cirillo

11:10 AM D4Science Infrastructure Task #12058 (In Progress): IS-Collector: Restart all the smartgears services with too many open connections to IS-Collector

Roberto Cirillo

10:13 AM D4Science Infrastructure Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins

Andrea Dell'Amico wrote:
> Hi Lars, the infrastructure problems were solved yesterday evening. I'll start working on... Lars Valentin

09:56 AM D4Science Infrastructure Support #12250: so called "right click feature" to send model file from folder directly to the dataminer

Dear @leonardo.candela@isti.cnr.it,
this ticket is about the "right click feature" you recently implemented and al... Lars Valentin

Aug 28, 2018

03:57 PM D4Science Infrastructure Support #12250: so called "right click feature" to send model file from folder directly to the dataminer

In #12250#note-9 and #12250#note-10 below BFR colleagues suggested to rely on a completely new JS portlet hosted by t... Leonardo Candela

03:43 PM D4Science Infrastructure Support #12250: so called "right click feature" to send model file from folder directly to the dataminer

I have to admit that the proliferation of unrelated tickets is making the discussion challenging to follow. We crea... Leonardo Candela

12:28 PM D4Science Infrastructure Incident #12334: Please remove orientdb from startup services on orientdb02-d4s.d4science.org and orientdb03-d4s.d4science.org

Thank you Luca Frosini

12:03 PM D4Science Infrastructure Incident #12334 (Closed): Please remove orientdb from startup services on orientdb02-d4s.d4science.org and orientdb03-d4s.d4science.org

Fixed. Now the service is restarted only if it's meant to be running. Andrea Dell'Amico

12:01 PM D4Science Infrastructure Incident #12334 (In Progress): Please remove orientdb from startup services on orientdb02-d4s.d4science.org and orientdb03-d4s.d4science.org

I've found the culprit: the letsencrypt hook started the service after a certificate renewal without respecting the f... Andrea Dell'Amico

10:12 AM D4Science Infrastructure Incident #12334 (Closed): Please remove orientdb from startup services on orientdb02-d4s.d4science.org and orientdb03-d4s.d4science.org

The two instances still restart. Luca Frosini

11:03 AM D4Science Infrastructure VM Creation #11954 (Closed): VM to host the GRSF-services-updater service

OK, thanks. Andrea Dell'Amico

10:29 AM D4Science Infrastructure VM Creation #11954: VM to host the GRSF-services-updater service

@andrea.dellamico@isti.cnr.it the gcube-apps.xml (used to expose the service to the infrastructure) can be added in d... Luca Frosini

10:21 AM D4Science Infrastructure Task #12336 (Closed): Restart Accounting Aggregator instance

Luca Frosini

10:15 AM D4Science Infrastructure Task #12336 (Closed): Restart Accounting Aggregator instance

Luca Frosini

10:19 AM D4Science Infrastructure Support #12337 (Feedback): Restart Social Data Indexer instance

@massimiliano.assante@isti.cnr.it the plugins seem restarted correctly but I have this log:
~~~
10:15:00.217 [Def... Luca Frosini

10:15 AM D4Science Infrastructure Support #12337 (Closed): Restart Social Data Indexer instance

Luca Frosini

10:18 AM D4Science Infrastructure Task #12335 (Closed): Restart OrientDB Cluster

Luca Frosini

10:13 AM D4Science Infrastructure Task #12335 (Closed): Restart OrientDB Cluster

Stop orientdb02 and orientdb03 and restart orientdb01 Luca Frosini

Aug 27, 2018

03:01 PM D4Science Infrastructure VM Creation #11954: VM to host the GRSF-services-updater service

Yannis Marketakis wrote:
> The services look fine. Thanks.
>
> The configuration of the services (i.e. passing th... Andrea Dell'Amico

01:16 PM D4Science Infrastructure VM Creation #11954: VM to host the GRSF-services-updater service

The services look fine. Thanks.
The configuration of the services (i.e. passing the proper token, the connection d... Yannis Marketakis

Aug 24, 2018

04:43 PM D4Science Infrastructure Task #10237 (Closed): Please raise the timeout-limit of virtuoso.parthenos.d4science.org

MaxQueryCostEstimationTime 8000
MaxQueryExecutionTime 1500
And closing this ticket after 9 months without feedback. Alessia Bardi

04:32 PM D4Science Infrastructure Incident #12326 (Closed): GARR OpenStack dashboard and CT1 regions are unreachable

Andrea Dell'Amico

04:11 PM D4Science Infrastructure Incident #12326 (Feedback): GARR OpenStack dashboard and CT1 regions are unreachable

The virtuoso instance is back online too, I just asked Alessia to check if it's working correctly.
Andrea Dell'Amico

11:15 AM D4Science Infrastructure Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable

The situation is back to normal but for the virtuoso instance, the GARR staff is investigating the problem.
Andrea Dell'Amico

04:01 PM D4Science Infrastructure Support #12250: so called "right click feature" to send model file from folder directly to the dataminer

Dear @g.panichi@isti.cnr.it,
Francesco mentioned you as the person who can provide me with a KNIME workflow which ... Lars Valentin

03:33 PM D4Science Infrastructure Support #12250: so called "right click feature" to send model file from folder directly to the dataminer

Dear all,
I would like to suggest the following changes on the text from Matthias to more fit my understanding of ... Lars Valentin

12:51 PM D4Science Infrastructure Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins

Hi Lars, the infrastructure problems were solved yesterday evening. I'll start working on the KNIME installation next... Andrea Dell'Amico

12:48 PM D4Science Infrastructure Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins

Hey Andrea,
I was wondering if there is the option to manually set up one datamainer with the new version of KNIM... Lars Valentin

Aug 23, 2018

03:29 PM D4Science Infrastructure Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable

You're right. I see from It's stuck on the early boot phase. I tried to stop/start it, but without results. I'm addin... Andrea Dell'Amico

03:19 PM D4Science Infrastructure Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable

virtuoso-parthenos is still not responding, even if it was not in the list of VMs in error state Alessia Bardi

02:49 PM D4Science Infrastructure Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable

Update: All the servers but the ones in `error` state are up and reachable again.
The up to date list of VMs in `e... Andrea Dell'Amico

Aug 22, 2018

11:57 AM D4Science Infrastructure Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable

The situation worsened again. I asked the GARR staff for news again today, they did not answer at all yesterday. Andrea Dell'Amico

Aug 21, 2018

01:12 AM D4Science Infrastructure Task #11831: Explore new letsencrypt clients to add wildcard certificates support

All the load balancers are now using the wildcard certificates.
Important note for the subdomains: every subdomain... Andrea Dell'Amico

Aug 20, 2018

08:12 PM D4Science Infrastructure Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins

Lars, we are suffering problems with one of our infrastructures so I cannot complete the installation until they have... Andrea Dell'Amico

07:57 PM D4Science Infrastructure Task #11831 (Closed): Explore new letsencrypt clients to add wildcard certificates support

The playbook works correctly and I adjusted the haproxy setup so that it works correctly with any of the two letsencr... Andrea Dell'Amico

05:19 PM D4Science Infrastructure Task #11831: Explore new letsencrypt clients to add wildcard certificates support

I have the scripting moslty done. It's ugly because all the parameters must be passed on the command line and some op... Andrea Dell'Amico

Aug 19, 2018

12:28 PM D4Science Infrastructure Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable

The GARR staff found that migrating a VM that has connection problems restores the networking
VMs that are now wor... Andrea Dell'Amico

Aug 18, 2018

08:03 PM D4Science Infrastructure Task #12241: Setup New gateway open-science.it

@tommaso.piccioli@isti.cnr.it I don't see open-science.it listed at http://mx.isti.cnr.it/dnsmanager, but the officia... Andrea Dell'Amico

02:33 PM D4Science Infrastructure Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable

Pasquale Pagano wrote:
> With the operations performed so far, are the DM clusters working again (even with reduced ... Andrea Dell'Amico

Aug 17, 2018

09:52 AM D4Science Infrastructure Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable

With the operations performed so far, are the DM clusters working again (even with reduced capacities)?
Pasquale Pagano

Aug 16, 2018

09:20 PM D4Science Infrastructure Task #12323 (Closed): Update the oVirt cluster to the latest release

Andrea Dell'Amico

09:20 PM D4Science Infrastructure Task #12323: Update the oVirt cluster to the latest release

dlib18x is up again. I didn't really solved the problem, I'm going to investigate it when I have some time to spare. ... Andrea Dell'Amico

08:34 PM D4Science Infrastructure Incident #12326 (In Progress): GARR OpenStack dashboard and CT1 regions are unreachable

Andrea Dell'Amico

01:16 PM D4Science Infrastructure Incident #12326: GARR OpenStack dashboard and CT1 regions are unreachable

I just asked again. Andrea Dell'Amico

11:43 AM D4Science Infrastructure Incident #12326 (Closed): GARR OpenStack dashboard and CT1 regions are unreachable

Since, yesterday, all the VMs hosted at GARR CT1 region are not reachable, and so it is the OpenStack management da... Andrea Dell'Amico

10:36 AM D4Science Infrastructure Support #12250: so called "right click feature" to send model file from folder directly to the dataminer

Dear @pasquale.pagano@isti.cnr.it ,
you are right that the "right-click feature" needs to be updated to support ou... Matthias Filter

Aug 15, 2018

02:56 PM D4Science Infrastructure Task #12323: Update the oVirt cluster to the latest release

dlib18x failed to boot after the upgrade. Tomorrow I'll try to fix the problem from the console. Andrea Dell'Amico

Aug 14, 2018

02:34 PM D4Science Infrastructure Task #12323: Update the oVirt cluster to the latest release

dlib19x and dlib17x upgraded Andrea Dell'Amico

01:38 PM D4Science Infrastructure Task #12323: Update the oVirt cluster to the latest release

dlib16x upgraded. Andrea Dell'Amico

Aug 13, 2018

09:31 AM D4Science Infrastructure Support #12249: Need installed KNIME 3.6 and R 3.4 including the listed plugins

Andrea Dell'Amico wrote:
> I'll start with the knime installation next week.
Hey Andrea,
how is the installa... Lars Valentin

Aug 12, 2018

07:05 PM D4Science Infrastructure Task #12323: Update the oVirt cluster to the latest release

dlib15x upgraded. Andrea Dell'Amico

07:04 PM D4Science Infrastructure Task #12323 (In Progress): Update the oVirt cluster to the latest release

I added a wiki page that documents the upgrade steps. here: https://support.d4science.org/projects/aginfraplut/wiki/U... Andrea Dell'Amico

07:03 PM D4Science Infrastructure Task #12323 (Closed): Update the oVirt cluster to the latest release

It should solve a big memory leak in the glusterfs service Andrea Dell'Amico

Aug 08, 2018

02:51 PM D4Science Infrastructure VM Creation #11954: VM to host the GRSF-services-updater service

Luca Frosini wrote:
> Normally it should be added in distro directory as described here:
>
> https://wiki.gcube-s... Andrea Dell'Amico

Aug 07, 2018

08:11 PM D4Science Infrastructure VM Creation #11954: VM to host the GRSF-services-updater service

Normally it should be added in distro directory as described here:
https://wiki.gcube-system.org/gcube/SmartGears
... Luca Frosini

12:51 PM D4Science Infrastructure VM Creation #11954 (Feedback): VM to host the GRSF-services-updater service

The services are available at updater.grsf.d4science.org/{grsf-api,grsf-services-updater} on both http and https (no ... Andrea Dell'Amico

06:39 PM D4Science Infrastructure Task #12321: Install a new backup server (with backuppc SW)

I added nagios monitoring and also the prometheus node exporter. The prometheus exporter starts correctly on dlib4bac... Andrea Dell'Amico

12:06 AM D4Science Infrastructure Task #12321 (Closed): Install a new backup server (with backuppc SW)

New server is
dlib4backup.isti.cnr.it (alias dlib4backup.sub.research-infrastructures.eu)
https://dlib4backup.ist... Tommaso Piccioli

12:00 AM D4Science Infrastructure Task #12321 (Closed): Install a new backup server (with backuppc SW)

Tommaso Piccioli

Aug 06, 2018

06:15 PM D4Science Infrastructure Task #12307 (Closed): Backup the container volumes

Done Tommaso Piccioli