Activity

From Apr 20, 2018 to May 19, 2018

May 18, 2018

05:17 PM Support #11772: Please provide access to pc-frosini.isti.cnr.it to prod authorization service: Thanks Luca Frosini
05:16 PM Support #11772 (Closed): Please provide access to pc-frosini.isti.cnr.it to prod authorization service: Lucio Lelii
04:35 PM Incident #11800 (Closed): BlueBRIDGE catalogue is not responding well: The issue is related to the fact that the gCubeApps VO Is Collector is overloaded and takes time to respond. please f... Massimiliano Assante
04:20 PM Incident #11800: BlueBRIDGE catalogue is not responding well: Francesco Mangiacrapa wrote:
> Massimiliano Assante wrote:
> > The exception you reported (SEVERE: Servlet.service(... Massimiliano Assante
04:13 PM Incident #11800: BlueBRIDGE catalogue is not responding well: Massimiliano Assante wrote:
> The exception you reported (SEVERE: Servlet.service() for servlet jsp threw exception ... Francesco Mangiacrapa
03:37 PM Incident #11800: BlueBRIDGE catalogue is not responding well: The exception you reported (SEVERE: Servlet.service() for servlet jsp threw exception java.lang.IllegalStateException... Massimiliano Assante
03:02 PM Incident #11800: BlueBRIDGE catalogue is not responding well: @roberto.cirillo@isti.cnr.it
About your comments reported at https://support.d4science.org/issues/11800#note-6
... Francesco Mangiacrapa
11:49 AM Incident #11800 (Feedback): BlueBRIDGE catalogue is not responding well: why do you think this is a problem related to IS-Collector service? Roberto Cirillo
11:48 AM Incident #11800: BlueBRIDGE catalogue is not responding well: Francesco Mangiacrapa wrote:
> Roberto Cirillo wrote:
> > Please @francesco.mangiacrapa@isti.cnr.it could you provi... Roberto Cirillo
11:23 AM Incident #11800: BlueBRIDGE catalogue is not responding well: Roberto Cirillo wrote:
> Please @francesco.mangiacrapa@isti.cnr.it could you provide the logs that you are checking?... Francesco Mangiacrapa
11:03 AM Incident #11800: BlueBRIDGE catalogue is not responding well: Please @francesco.mangiacrapa@isti.cnr.it could you provide the logs that you are checking?
@massimiliano.assante@i... Roberto Cirillo
10:57 AM Incident #11800: BlueBRIDGE catalogue is not responding well: 9.41 AM this morning, yesterday 17.30 circa Massimiliano Assante
10:52 AM Incident #11800: BlueBRIDGE catalogue is not responding well: Another clarification... contacting the BB Catalogue directly by the CKAN URL (https://ckan-bb1.d4science.org/) it re... Francesco Mangiacrapa
10:45 AM Incident #11800 (In Progress): BlueBRIDGE catalogue is not responding well: Checking the logs it seems that the issue is connected to IS-queries. In fact, when in init phase the responses to IS... Francesco Mangiacrapa
09:49 AM Incident #11800 (Closed): BlueBRIDGE catalogue is not responding well: Since yesterday I noticed that the BB Catalogue has some issues when loading, the behaviour is not deterministic. Aft... Massimiliano Assante
04:20 PM Task #11801: Create PerformFish project group in Redmine: Yes. Gianpaolo Coro
04:02 PM Task #11801: Create PerformFish project group in Redmine: @gianpaolo.coro@isti.cnr.it can you please confirm? Luca Frosini
04:02 PM Task #11801: Create PerformFish project group in Redmine: I was related to that no one sprint was present. Creating one sprint (i.e. VRE) solved the issue. Luca Frosini
02:39 PM Task #11801: Create PerformFish project group in Redmine: When I create a Task ticket it gives the error "Sprint can't be blank" Gianpaolo Coro
02:33 PM Task #11801 (Closed): Create PerformFish project group in Redmine: The project is available with the requested features here
https://support.d4science.org/projects/performfish Luca Frosini
02:27 PM Task #11801 (In Progress): Create PerformFish project group in Redmine: Luca Frosini
10:27 AM Task #11801 (Closed): Create PerformFish project group in Redmine: Tickets should be assigned to the PerformFish project (corresponding to the PerformFish VRE). Could you please create... Gianpaolo Coro

May 17, 2018

04:37 PM VM Creation #11771: Please create a VM having access to prod authorization service: I set The VM creation blocked by the ticket tracking refactoring the smart-executor plugin #11756. You don't need to ... Luca Frosini
10:41 AM VM Creation #11771: Please create a VM having access to prod authorization service: this VM is not required until the ticket #11770 is not closed. See such tickets for more details Luca Frosini
04:36 PM VM Creation #11770 (Rejected): Please create a VM having access to dev authorization service: I talk with @pasquale.pagano@isti.cnr.it and we don't need an instance in dev. I'm going to close this ticket. Only p... Luca Frosini
10:40 AM VM Creation #11770: Please create a VM having access to dev authorization service: I set The VM creation blocked by the ticket tracking refactoring the smart-executor plugin. You don't need to create ... Luca Frosini

May 16, 2018

10:49 PM Support #11763 (Closed): Unable to update algorithms on DataMiner: I built it from scratch and I managed publish it without any errors :).
Thanks,
Daniel
Daniel Williams
02:39 PM VM Creation #11038: FrenchTropicalTunaAtlas dedicated GeoNetwork: I confirm what @fabio.sinibaldi@isti.cnr.it said. Roberto Cirillo
12:42 PM VM Creation #11038: FrenchTropicalTunaAtlas dedicated GeoNetwork: IS seems to be correctly configured as you can see at http://sdi.d4science.org/sdi-service/gcube/service/SDI?gcube-to... Fabio Sinibaldi
12:32 PM VM Creation #11038: FrenchTropicalTunaAtlas dedicated GeoNetwork: @roberto.cirillo@isti.cnr.it please the configuration of the resources in the IS and assign the right GN if needed.
... Pasquale Pagano
12:23 PM VM Creation #11038: FrenchTropicalTunaAtlas dedicated GeoNetwork: Paul Taconet wrote:
> The Geonetwork catalogue on the French Tropical Tuna Atlas VRE is the FAO Tuna atlas one (i.e.... Andrea Dell'Amico
12:19 PM VM Creation #11038: FrenchTropicalTunaAtlas dedicated GeoNetwork: The Geonetwork catalogue on the French Tropical Tuna Atlas VRE is the FAO Tuna atlas one (i.e. when I click on "Data ... Paul Taconet

May 09, 2018

06:15 PM VM Creation #11729: VM for mongo: mongodb is running. You have access as `ubuntu`, the mongodb server will be open to our ISTI networks and to the GARR... Andrea Dell'Amico
05:47 PM VM Creation #11729: VM for mongo: I'm installing mongo 3.6. The firewall rules cannot be setup correctly until the maintenance window of the GARR clust... Andrea Dell'Amico
04:38 PM Task #11745 (Closed): node14-d-d4s.d4science.org: Increase file descriptor limit to 16000 on registry service instance: Roberto Cirillo
03:35 PM Task #11745: node14-d-d4s.d4science.org: Increase file descriptor limit to 16000 on registry service instance: No, I didn't notice that the user is gcube2 and not gcube. Now the limit applies to gcube2 too.
Andrea Dell'Amico
02:45 PM Task #11745 (Feedback): node14-d-d4s.d4science.org: Increase file descriptor limit to 16000 on registry service instance: Andrea Dell'Amico wrote:
> Done. The service must be restarted to inherit the change.
>
> Next time you can apply... Roberto Cirillo
12:31 PM Task #11745 (In Progress): node14-d-d4s.d4science.org: Increase file descriptor limit to 16000 on registry service instance: Done. The service must be restarted to inherit the change.
Next time you can apply the change by yourself, running... Andrea Dell'Amico
11:59 AM Task #11745 (Closed): node14-d-d4s.d4science.org: Increase file descriptor limit to 16000 on registry service instance: As done in production, it's needed to increase the file descriptor limit to 16000 in order to avoid the TooManyOpenFi... Roberto Cirillo

May 08, 2018

06:15 PM Task #11737: Please setup a Nextcloud instance on D4Science: Better install it in one of the GARR regions, as B2Drop will be a remote service.
If we then like it or some of it... Andrea Dell'Amico
05:04 PM VM Creation #11729: VM for mongo: The hostname is mongo-playground.dnet.d4science.org Andrea Dell'Amico
04:57 PM VM Creation #11729 (In Progress): VM for mongo: Andrea Dell'Amico

May 07, 2018

05:05 PM Task #11732: Please install apa6 CTAN package on ShareLaTex: The apa6 package is available here:
https://www.ctan.org/pkg/apa6
The same functionality are also provided by
... Luca Frosini
04:05 PM Task #11738 (Closed): Mapping files and URLs: `I gave access permissions from our networks too, let me know if it's OK.`
it's Ok
Miriam Baglioni
03:32 PM Task #11738 (Feedback): Mapping files and URLs: Done. Everything is also indexed.
I gave access permissions from our networks too, let me know if it's OK.
Andrea Dell'Amico
03:19 PM Task #11738 (In Progress): Mapping files and URLs: Andrea Dell'Amico
03:13 PM Task #11738 (Closed): Mapping files and URLs: Please make all the files under the folder `/data/RS` of `dev-openaire.d4science.org` be visible as URLs from
`
de... Miriam Baglioni
02:43 PM Task #11737 (Closed): Please setup a Nextcloud instance on D4Science: The instance would be needed for the integration between D4Science Workspace and EUDAT B2Drop Massimiliano Assante

May 05, 2018

08:32 PM Task #11733: Dismiss the ganeti cluster: dlib5x, dlib7xx, dlib11x: I just removed the nodes from nagios.
Andrea Dell'Amico
08:18 PM Task #11733 (Closed): Dismiss the ganeti cluster: dlib5x, dlib7xx, dlib11x: Those servers can be retired, nothing is running on them.
Andrea Dell'Amico
08:13 PM Task #11396 (Closed): Move the VM hosted on the Ganeti cluster to the oVirt cluster: ns-cache2 has been moved to oVirt, running unbound instead of bind.
Andrea Dell'Amico

May 04, 2018

07:52 PM Task #11732 (Closed): Please install apa6 CTAN package on ShareLaTex: I just recognized that for a paper submission apa6 CTAN package is needed (i was using apacite)
https://tex.stackex... Luca Frosini
07:52 PM Task #11396: Move the VM hosted on the Ganeti cluster to the oVirt cluster: ns-cache1.d4science.org has been moved to the oVirt cluster. It's now backed by unbound instead of bind.
I forced it... Andrea Dell'Amico
03:05 PM Task #11396: Move the VM hosted on the Ganeti cluster to the oVirt cluster: The SMTP relay has been moved on oVirt.
Andrea Dell'Amico
05:13 PM Support #11560 (In Progress): Remove old CDH 5.9 Cluster: The CDH 9 cluster at GARR-CT1 has been destroyed. Andrea Dell'Amico
05:07 PM Task #11728 (Closed): Ubuntu 16.04 needs some fixes on the nagios checks and the ntp configuration: We chose to disable the check on the swap, it's not so useful in the first place.
I still added a fix to the nrpe co... Andrea Dell'Amico
04:29 PM Incident #11731 (Closed): geoserver-french-tunaatlas.d4science.org still runs a smartgears with the accounting bug: Done. Andrea Dell'Amico
04:25 PM Incident #11731 (In Progress): geoserver-french-tunaatlas.d4science.org still runs a smartgears with the accounting bug: Andrea Dell'Amico
04:25 PM Incident #11731 (Closed): geoserver-french-tunaatlas.d4science.org still runs a smartgears with the accounting bug: It must be upgraded to the latest release. Andrea Dell'Amico

May 03, 2018

06:19 PM Support #11560: Remove old CDH 5.9 Cluster: Also the Hortonworks cluster should be dismissed. @michele.debonis@isti.cnr.it would you comment here when we are rea... Andrea Dell'Amico
05:45 PM Task #11717 (Closed): please enable context "well-being" to exploratories.d4science.org: Massimiliano Assante
03:39 PM Task #11728: Ubuntu 16.04 needs some fixes on the nagios checks and the ntp configuration: The ntp configuration has been fixed too. Andrea Dell'Amico
12:28 PM Task #11728: Ubuntu 16.04 needs some fixes on the nagios checks and the ntp configuration: The check_memory now is handled. On Ubuntu 16.04 a fixed version is installed and used by nrpe.
Andrea Dell'Amico
12:14 PM Task #11728 (In Progress): Ubuntu 16.04 needs some fixes on the nagios checks and the ntp configuration: Andrea Dell'Amico
11:46 AM Task #11728 (Closed): Ubuntu 16.04 needs some fixes on the nagios checks and the ntp configuration: * The NTP configuration is more restrictive than in the previous distribution versions, so an explicit configuratio... Andrea Dell'Amico
02:38 PM VM Creation #11729 (Closed): VM for mongo: Please create a new VM for mongo to replace the instance on playground.
Miriam Baglioni
12:07 PM Support #11706 (Closed): Bulk addition of users to VRE: The page linked by Andrea lists all the accounts and allow to select the ones to be added. There is no facility to pr... Massimiliano Assante

May 02, 2018

08:57 PM Task #11396: Move the VM hosted on the Ganeti cluster to the oVirt cluster: gw1.d4science.org has been created on the ovirt cluster. Andrea Dell'Amico
06:50 PM Task #11396 (In Progress): Move the VM hosted on the Ganeti cluster to the oVirt cluster: Andrea Dell'Amico
06:49 PM Task #11396: Move the VM hosted on the Ganeti cluster to the oVirt cluster: The transition of gw2.d4science.org went well. I've found a couple of parameters that needed a refinement, I've commi... Andrea Dell'Amico
07:08 PM Task #11709: Post configuration of the oVirt manager: I've temporary created the host template.d4science.org with IP 146.48.123.174 to setup a VM that will be used to crea... Andrea Dell'Amico
05:21 PM Task #11709: Post configuration of the oVirt manager: The already available templates for the virtual machines need some refinement. I'm going to create a new template for... Andrea Dell'Amico
05:21 PM Task #11709: Post configuration of the oVirt manager: The firewalld related ansible tasks must be the equivalent of the following commands:
~~~
firewall-cmd --zone=pub... Andrea Dell'Amico
05:20 PM Task #10988 (Closed): Install oVirt on dlib14x-19x: This can be closed, the remaining tasks pertain to #11709 Andrea Dell'Amico
05:16 PM Task #10988: Install oVirt on dlib14x-19x: The already available templates for the virtual machines need some refinement. I'm going to create a new template for... Andrea Dell'Amico
12:28 PM Task #11717: please enable context "well-being" to exploratories.d4science.org: that's ok, sorry I misunderstood before.
Now we'd need to give permission to @lucapappalardo1984@gmail.com to uplo... Massimiliano Assante
12:15 PM Task #11717: please enable context "well-being" to exploratories.d4science.org: You have to create it under `/usr/share/nginx/html/`
I could move that directory under `/home/gcube` but I think th... Andrea Dell'Amico
12:11 PM Task #11717: please enable context "well-being" to exploratories.d4science.org: I did create a well-being folder under tomcat/webapps and put a sample index.html file but it isn't working
https... Massimiliano Assante
11:59 AM Task #11717 (Feedback): please enable context "well-being" to exploratories.d4science.org: Andrea Dell'Amico
11:58 AM Task #11717 (In Progress): please enable context "well-being" to exploratories.d4science.org: The `/usr/share/nginx/html/` is now writeable by the gcube user. It's the web server document root, so you must creat... Andrea Dell'Amico
11:46 AM Task #11717: please enable context "well-being" to exploratories.d4science.org: Andrea Dell'Amico wrote:
> We are talking about static content, right?
yes. Massimiliano Assante
11:45 AM Task #11717: please enable context "well-being" to exploratories.d4science.org: We are talking about static content, right?
Andrea Dell'Amico
10:36 AM Task #11717 (Closed): please enable context "well-being" to exploratories.d4science.org: The story for the wellbeing exploratory is ready, we need a some space to upload the webpage to be linked. Will do it... Massimiliano Assante
11:59 AM Task #11718 (Feedback): please enable context "sports-analytics" to exploratories.d4science.org: Andrea Dell'Amico
11:59 AM Task #11718 (In Progress): please enable context "sports-analytics" to exploratories.d4science.org: The `/usr/share/nginx/html/` is now writeable by the gcube user. It's the web server document root, so you must creat... Andrea Dell'Amico
10:44 AM Task #11718 (Closed): please enable context "sports-analytics" to exploratories.d4science.org: The story for the Sports Data Science exploratory is ready, we need a some space to upload the webpage to be linked. ... Massimiliano Assante
11:17 AM Support #11706: Bulk addition of users to VRE: From here: https://services.d4science.org/group/dnet/add-existing-users Andrea Dell'Amico
10:58 AM Support #11706: Bulk addition of users to VRE: What do you mean by manually select one by one each user I want to add? manually select from where? Massimiliano Assante

Apr 30, 2018

04:58 PM Task #11709 (Closed): Post configuration of the oVirt manager: * Install the ansible tasks that customise the hypervisor firewall
* Customise the ovirtmanager firewall in the same... Andrea Dell'Amico

Apr 27, 2018

04:49 PM Support #11706 (Closed): Bulk addition of users to VRE: We have a list of users that should be added to the dnet VRE to be enabled to use SVN.
Is there a way to do it in b... Alessia Bardi

Apr 24, 2018

07:24 PM Task #11700 (Closed): DataMiner - check svn status on Production: I forced a `chown -R gcube:gcube /home/gcube/wps_algorithms/algorithms` on all the production dataminers. Andrea Dell'Amico
07:18 PM Task #11700: DataMiner - check svn status on Production: The provisioning of that part always happens as `gcube` user. The relevant tasks are:
~~~
- block:
- name: Ins... Andrea Dell'Amico
07:10 PM Task #11700 (In Progress): DataMiner - check svn status on Production: I have made a check and it seems that this error is present on many production machines always with the same date.
S... Giancarlo Panichi
06:11 PM Task #11700 (Closed): DataMiner - check svn status on Production: Someone operated the svn repository as root - again - on that dataminer:
~~~
ls -la /home/gcube/wps_algorithms/al... Andrea Dell'Amico
05:56 PM Task #11700 (Closed): DataMiner - check svn status on Production: I noticed that the DataMiner service in production are not updating the algorithms.
It looks like there are problems... Giancarlo Panichi
05:18 PM VM Creation #11673: Create 15 dataminer instances in the PA GARR region: All the test passed, can we close the ticket ?
Lucio Lelii
03:06 PM VM Creation #11673 (Closed): Create 15 dataminer instances in the PA GARR region: The DMs work! Gianpaolo Coro
03:13 PM VRE #11093 (Released): DOPA spatial planning VRE: Massimiliano Assante

Apr 23, 2018

02:07 PM VM Creation #11673 (In Progress): Create 15 dataminer instances in the PA GARR region: Gianpaolo Coro
02:06 PM VM Creation #11673: Create 15 dataminer instances in the PA GARR region: @lucio.lelii@isti.cnr.it please, could you run automatic tests?
The GW cluster is dataminer-genericworkers.d4science... Gianpaolo Coro
12:49 PM VM Creation #11673 (Closed): Create 15 dataminer instances in the PA GARR region: As I received no feedback, I assume that the instances are working correctly. Andrea Dell'Amico
12:51 PM Task #11676 (Closed): Destroy the old generic workers dataminer instances and 5 dataminers in the CT GARR region.: The old genericworkers have been destroyed. Andrea Dell'Amico

Apr 20, 2018

05:33 PM VM Creation #11673 (Feedback): Create 15 dataminer instances in the PA GARR region: Andrea Dell'Amico
05:32 PM VM Creation #11673: Create 15 dataminer instances in the PA GARR region: Done. Andrea Dell'Amico
04:09 PM VM Creation #11673: Create 15 dataminer instances in the PA GARR region: I'm recycling 5 current dataminer at garr-ct1:
~~~
ip-90-147-166-24.ct1.garrservices.it hostname=ip-90-147-166-24... Andrea Dell'Amico
03:02 PM VM Creation #11673: Create 15 dataminer instances in the PA GARR region: Done. The active genericworkers are now the newly created 10 dataminers on garr-pa1. If there are no objections I'm g... Andrea Dell'Amico
02:55 PM VM Creation #11673: Create 15 dataminer instances in the PA GARR region: As the tests on the proto generic workers passed, I'm going to replace the current generic workers with those new one... Andrea Dell'Amico
04:00 PM Task #11676: Destroy the old generic workers dataminer instances and 5 dataminers in the CT GARR region.: Instead of destroying the 5 garr-ct1 instances to create another 5 ones, I'm going to install the jar file that sets ... Andrea Dell'Amico
03:53 PM Task #11676: Destroy the old generic workers dataminer instances and 5 dataminers in the CT GARR region.: I shut down the old GARR genericworkers. The instances will be definitely removed when I'll have the confirmation tha... Andrea Dell'Amico
03:26 PM Task #11676 (In Progress): Destroy the old generic workers dataminer instances and 5 dataminers in the CT GARR region.: dataminer3-genericworkers.d4science.org can be dismissed.
Andrea Dell'Amico
02:54 PM VM Creation #11671: Create 6 dataminer instances that will behave as generic workers: Thanks. Would you open a task that has the goal of automating these tests? I hope to be able to create regular images... Andrea Dell'Amico
02:50 PM VM Creation #11671 (Closed): Create 6 dataminer instances that will behave as generic workers: All tests passed. I have done detailed inspection of the logs during the computations. It works well. Gianpaolo Coro
02:20 PM Task #11221 (Closed): update intro text in EcoEvo catalogue: Francesco Mangiacrapa
11:14 AM Support #11670 (Closed): PAIM VRE web-app unable to process the shapefile: The algorithm is now working properly. Further control and a small fix have been added on shapefiles field names. Emmanuel Blondel
10:01 AM Support #11670 (In Progress): PAIM VRE web-app unable to process the shapefile: I'm going to assist Debhasish on this. The web-app so far was working with custom shapefiles we used in FAO, and the ... Emmanuel Blondel
09:57 AM Support #11670: PAIM VRE web-app unable to process the shapefile: Hi @debhasish.bhakta@grida.no, as suggested by Roberto seems to be missing in your call http the parameter:
* ser... Giancarlo Panichi
09:36 AM Support #11670: PAIM VRE web-app unable to process the shapefile: I am trying with a zip shapefile (file attached) by selecting NAME as an input parameter and the process fail with 50... Debhsish Bhakta

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