Activity
From Jul 13, 2017 to Aug 11, 2017
Aug 11, 2017
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12:56 PM Task #9356: Jackrabbit configuration files needed to complete the provisioning
 - We can close it, if you can confirm that no manual change to the configuration files was needed.
The operations need... - 
  
11:44 AM Incident #9510: last backup of the table metadata.metadata of Sardara database
 - OK, I was extracting the August 10th early backup right now.
We have (almost) daily backups of the database, but w... - 
  
11:40 AM Incident #9510 (Closed): last backup of the table metadata.metadata of Sardara database
 - I have manually fixed the problem with the help of my colleagues
I therefore close the issue.
Paul 
Aug 10, 2017
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04:12 PM Incident #9510 (Closed): last backup of the table metadata.metadata of Sardara database
 - I have made a wrong 'UPDATE' query on the Sardara database and I have lost some data.
Would it be possible to get ... 
Aug 03, 2017
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05:34 PM Task #9104 (Paused): data.d4science: remove rootLogger inside webapps
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04:00 PM Task #9356 (Feedback): Jackrabbit configuration files needed to complete the provisioning
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11:12 AM Task #9498 (Closed): Add cronjob for restarting the registry service in preproduction environment
 - It's needed to restart the registry service instance deployed on the following host:
~~~
registry-pre.d4science.o... - 
  
10:10 AM Task #9368: JackRabbit Repo cluster over Postgres for development infra
 - Yesterday we take some hours to add the second node to the cluster and start up it as well, make some tests and so on...
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09:04 AM VRE #9403 (Available): Create a VRE for EOSC Service Portfolio
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09:04 AM VM Creation #9401 (Closed): Create a CKAN instance for EOSC VRE supporting Service Portfolio development
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09:03 AM Task #9404 (Closed): Configure the CKAN instance serving the EOSC Service Portfolio with a resource typology compliant with eInfraCentral template
 
Aug 02, 2017
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05:54 PM Task #9189: Temporary area via Workspace
 - We need to create temporary files through HL. Clearly then the HL will use the Storage temporary ara for the payloads.
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04:49 PM Task #9189: Temporary area via Workspace
 - I am not sure I have understood correctly. Do we need to create temporary files through HL or just to show the conten...
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04:44 PM Task #9477: Create new Postgres Database
 - This database is needed for the development of a new sw component... I think it should be reachable only by our inter...
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04:17 PM Task #9477: Create new Postgres Database
 - Hi Eric, the schema is not a problem: you will have all the privileges to create/drop tables on the DB. But I need to...
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04:06 PM Task #9477: Create new Postgres Database
 - Hi, Andrea; I'm Eric a new member of the team.  
This new DB is needed for the development environment.
However, ... - 
  
03:54 PM Task #9477: Create new Postgres Database
 - From where do you need to access it?
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11:10 AM Task #9477 (Closed): Create new Postgres Database
 - I need a new Postgres database for analytics dashboard, needed by SoBigData VO.
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04:24 PM Support #9276 (Closed): Database for TwitterMonitor
 - The ServiceEndpoint works correctly. Thanks.
 
Aug 01, 2017
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07:03 PM VM Creation #9354: VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork
 - I confirm it works now.
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04:42 PM VM Creation #9354: VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork
 - Hi Emmanuel,
it seems that the postgis configuration caused a problem with the index. Now a workaround is in place a... - 
  
12:13 PM VM Creation #9354: VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork
 - Thanks Fabio, Search is not working in http://geonetwork-aquacultureatlasgeneration.d4science.org/geonetwork/srv/en/m...
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06:53 PM Task #9370 (Closed): Remove couchbase library from enabling services
 - Removed couchbase library from gCubeApps VO enabling services:
~~~
node66.p.d4science.research-infrastructures.eu... - 
  
06:40 PM Task #9370: Remove couchbase library from enabling services
 - Removed couchbase library from FARM VO enabling services:
~~~
node24.p.d4science.research-infrastructures.eu
nod... - 
  
06:28 PM Task #9370: Remove couchbase library from enabling services
 - Removed couchbase accounting from the following host:
~~~
collector-sa-d4s.smart-applications.area.pi.cnr.it
~~~ - 
  
06:20 PM Task #9370: Remove couchbase library from enabling services
 - Removed couchbase accounting from the following hosts:
~~~
collector-edison.d4science.org
registry-edison.d4scie... - 
  
06:14 PM Task #9370: Remove couchbase library from enabling services
 - Removed couchbase accounting from the following hosts:
~~~
collector-parthenosvo.d4science.org
registry-partheno... - 
  
05:25 PM Support #9276: Database for TwitterMonitor
 - Salvatore Minutoli wrote:
> @roberto.cirillo@isti.cnr.it Is the port number correct (5433) for the current DB server... - 
  
04:58 PM Support #9276: Database for TwitterMonitor
 - @roberto.cirillo@isti.cnr.it Is the port number correct (5433) for the current DB server on postgresql-srv.d4science....
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03:21 PM Task #9203: Enable access for production EDISON Portal instance
 - Hi Boro, unfortunately I cannot do it. I have half team on holidays and the other half fully committed. I don't know ...
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01:35 PM Task #9203: Enable access for production EDISON Portal instance
 - Can we assign another person. It was opened long time ago. We need only the endpoints for he production services, as ...
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11:37 AM Task #9203: Enable access for production EDISON Portal instance
 - @massimiliano.assante@isti.cnr.it is on his summer break. This activity has to be postponed to the end of August.
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11:07 AM Task #9203: Enable access for production EDISON Portal instance
 - Dear Massimiliano,
can you try to see if we can configure the access to production services for the production sit... - 
  
02:43 PM Task #8367 (Closed): Automatize DataMiner Testing
 
Jul 31, 2017
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05:43 PM VM Creation #9354: VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork
 - There was a configuration issue, sorry about that.
Now everything should work, please try again. - 
  
11:28 AM VM Creation #9354: VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork
 - I see http://geonetwork-aquacultureatlasgeneration.d4science.org/geonetwork/srv/en/main.home do we miss smthg to use ...
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03:42 PM VM Creation #9401: Create a CKAN instance for EOSC VRE supporting Service Portfolio development
 - Francesco Mangiacrapa wrote:
>
> costantino.perciante@isti.cnr.it, please, add the configurations (GR/RR) needed to... - 
  
02:47 PM VM Creation #9401: Create a CKAN instance for EOSC VRE supporting Service Portfolio development
 - Ckan Template configurations have been updated and they are up at: https://ckan-eosc.d4science.org/
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02:42 PM VM Creation #9401: Create a CKAN instance for EOSC VRE supporting Service Portfolio development
 - There was problems during playbook exectuions, in particular the TASK [../../library/roles/ckan/ckan : Initialize the...
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10:44 AM Support #9276: Database for TwitterMonitor
 - I've changed the name in "postgress" as requested. Please, @salvatore.minutoli@iit.cnr.it could you check and close t...
 
Jul 28, 2017
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08:27 PM VM Creation #9401 (In Progress): Create a CKAN instance for EOSC VRE supporting Service Portfolio development
 - The ckan-eosc.d4science.org is close to be ready.
The Database al Solr pieces are already there.
There is a templ... - 
  
03:47 PM VM Creation #9401: Create a CKAN instance for EOSC VRE supporting Service Portfolio development
 - We urgently need this machine, is there any planned date?
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06:53 PM Support #9276: Database for TwitterMonitor
 - Since I already loaded the DataMiner algorithm using "postgress" as the entry name I would prefer, for the moment, to...
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06:43 PM Support #9276 (Feedback): Database for TwitterMonitor
 - I've added the new ServiceEndpoint to the SoBigDataLab VRE.
I've also notice that the related ServiceEndpoint in dev... - 
  
06:33 PM Support #9276 (In Progress): Database for TwitterMonitor
 - I'm going to create the ServiceEndpoint resource
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06:08 PM Support #9276: Database for TwitterMonitor
 - Is the Service Endpoint, with the name "TwitterMonitorDatabase", also available?
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04:28 PM Task #9370: Remove couchbase library from enabling services
 - Removed couchbase accounting from the following hosts:
~~~
collector-sbd.d4science.org
registry-sbd.d4science.or... - 
  
10:11 AM Task #9370: Remove couchbase library from enabling services
 - The following services were unreachable. I've restarted them without couchbase accounting:
~~~
collector-d4rese... - 
  
03:58 PM Task #9404 (In Progress): Configure the CKAN instance serving the EOSC Service Portfolio with a resource typology compliant with eInfraCentral template
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03:33 PM Task #9146 (Closed): ResourceManager: upgrade servicemap on all the production instances
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03:31 PM Upgrade #9150 (Completed): D4Science Infrastructure Upgrade to gCube 4.6
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03:31 PM Upgrade #9150 (In Progress): D4Science Infrastructure Upgrade to gCube 4.6
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03:30 PM Upgrade #9150 (Planned): D4Science Infrastructure Upgrade to gCube 4.6
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03:29 PM Upgrade #9335 (Completed): gCubeApps VO upgrade to gCube 4.6
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03:28 PM Upgrade #9335 (In Progress): gCubeApps VO upgrade to gCube 4.6
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03:28 PM Upgrade #9335 (Planned): gCubeApps VO upgrade to gCube 4.6
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03:29 PM Upgrade #9336 (Completed): FARM VO upgrade to gCube 4.6
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03:28 PM Upgrade #9336 (In Progress): FARM VO upgrade to gCube 4.6
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03:27 PM Upgrade #9336 (Planned): FARM VO upgrade to gCube 4.6
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11:11 AM Task #9210 (Closed): The SPD service stopped working
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10:41 AM VM Creation #9301: VM creation for GeoNetwork connector development
 - Hi pasquale, 
since it's a new installation, there's no need to migrate any data. Just remove the installed geonetwo... 
Jul 27, 2017
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05:57 PM VM Creation #9301: VM creation for GeoNetwork connector development
 - The VM is ok, but I couldn't login with admin/admin credentials. I saw in the logs that the problem was no activate d...
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02:15 PM VM Creation #9354: VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork
 - I forgot to write that the the database connection information has been set into configuration.xml already.
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12:22 PM VM Creation #9354: VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork
 - Database credentials have been stored in Workspace, path : "VRE Folders/AquacultureAtlasGeneration/Credentials/Postgi...
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09:34 AM Task #9368: JackRabbit Repo cluster over Postgres for development infra
 - Andrea Dell'Amico wrote:
> Both servers have been provisioned.
>
> The paths to the jackrabbit data are identical... 
Jul 26, 2017
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09:40 PM VM Creation #9301 (Feedback): VM creation for GeoNetwork connector development
 - The VM is ready. smartgears is installed and configured.
There also a working geonetwork installation.
If you nee... - 
  
06:14 PM VM Creation #9301: VM creation for GeoNetwork connector development
 - How can I connect via SSH?
I've got the bluebridge.pem (and gcube user) to connect on geoserver1-spatial-dev.d4scien... - 
  
06:04 PM VM Creation #9301 (In Progress): VM creation for GeoNetwork connector development
 - host will be geonetwork-sdi.dev.d4science.org 146.48.122.81
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12:36 PM VM Creation #9301: VM creation for GeoNetwork connector development
 - It was an installation of SmartGears on Ubuntu 14.04 VM (217.172.12.159). I'm waiting for a clean SmartGears VM.
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12:25 PM VM Creation #9301: VM creation for GeoNetwork connector development
 - The VM does not exist yet. Can you open a new ticket for your problem?
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12:04 PM VM Creation #9301: VM creation for GeoNetwork connector development
 - I tried to install the "SmartGears Distribution Bundle" but I couldn't see the logs of the handler. Here my steps: 
... - 
  
09:14 PM VM Creation #9354 (Feedback): VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork
 - The server is ready, I applied the modifications to `config.xml` and `config-gui.xml`.
@fabio.sinibaldi@isti.cnr.it ... - 
  
06:05 PM VM Creation #9354 (In Progress): VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork
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06:03 PM VM Creation #9354: VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork
 - host will be geonetwork-aquacultureatlasgeneration.d4science.org 146.48.122.135
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08:06 PM Task #9368 (Feedback): JackRabbit Repo cluster over Postgres for development infra
 - Both servers have been provisioned.
The paths to the jackrabbit data are identical to the production one, with `/h... - 
  
05:40 PM Task #9368: JackRabbit Repo cluster over Postgres for development infra
 - As far as the list of scopes
/gcube
/gcube/devsec
/gcube/devNext
but calls coming from vres must be accepted ... - 
  
05:36 PM Task #9368 (In Progress): JackRabbit Repo cluster over Postgres for development infra
 - The hostname configured on the load balancer is workspace-repository.dev.d4science.org.
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05:35 PM Incident #9407 (Closed): Start/stop container problem - monitoring not updated and smartgears multiple errors
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04:38 PM Incident #9407: Start/stop container problem - monitoring not updated and smartgears multiple errors
 - We had some problem on the preprod registry, can you check now? in case it is still not registering please restart th...
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12:14 PM Incident #9407 (Closed): Start/stop container problem - monitoring not updated and smartgears multiple errors
 - I start and stop services and VMs on dl19.di.uoa.gr and dewn07.madgik.di.uoa.gr (preproduction services) and the serv...
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03:36 PM VRE #9403 (Planned): Create a VRE for EOSC Service Portfolio
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03:06 PM VRE #9403: Create a VRE for EOSC Service Portfolio
 - The VRE is up and running at:
https://services.d4science.org/group/eosc_services - 
  
09:52 AM VRE #9403 (Released): Create a VRE for EOSC Service Portfolio
 - This VRE will be equipped with a dedicated catalogue instance. 
A possible description is:
This Virtual Resear... - 
  
11:47 AM Task #1855 (Closed): Promote DataMiner for QGIS
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11:37 AM Task #4610 (Closed): Algorithms installation in D4Science
 - This table will be automatically managed by the deployment system. Indeed, so far it has been updated by the installa...
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10:03 AM Task #9404 (Closed): Configure the CKAN instance serving the EOSC Service Portfolio with a resource typology compliant with eInfraCentral template
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09:59 AM VM Creation #9401: Create a CKAN instance for EOSC VRE supporting Service Portfolio development
 - Re plugins it is not planned that this instance of the catalogue harvest content from others (eg GN) or publishes its...
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09:47 AM VM Creation #9401: Create a CKAN instance for EOSC VRE supporting Service Portfolio development
 - Andrea Dell'Amico wrote:
> I guess that also the styles and plugins customizations are also missing?
I guess so. ... 
Jul 25, 2017
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08:39 PM Task #9368: JackRabbit Repo cluster over Postgres for development infra
 - Another piece: the version I have in the playbook is 1.8.0-4.6.0-149356 but I'm sure that a newer version was manuall...
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07:19 PM Task #9368: JackRabbit Repo cluster over Postgres for development infra
 
I need the correct scopes
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07:22 PM Incident #9349 (Closed): Experiments folder gone away
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06:48 PM Incident #9349 (Resolved): Experiments folder gone away
 - The folders are there again, thanks!
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04:25 PM Incident #9349 (Feedback): Experiments folder gone away
 - All files/folders have been restored in a new folder called "MyExperiments".
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07:02 PM VM Creation #9401: Create a CKAN instance for EOSC VRE supporting Service Portfolio development
 - I guess that also the styles and plugins customizations are also missing?
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06:58 PM VM Creation #9401: Create a CKAN instance for EOSC VRE supporting Service Portfolio development
 - The catalog is going to serve a VRE that is still to be deployed ... the scope is not TextCrowd
I'm going to creat... - 
  
05:01 PM VM Creation #9401 (Closed): Create a CKAN instance for EOSC VRE supporting Service Portfolio development
 - The url of the instance could be something like ckan-eosc.d4science.org or catalogue-eosc.d4science.org
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06:04 PM Support #9387 (Closed): Cannot upload files bigger than 500MB
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02:04 PM Support #9387: Cannot upload files bigger than 500MB
 - I just uploaded a 4GB file on production, btw.
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01:49 PM Support #9387 (Feedback): Cannot upload files bigger than 500MB
 - I think I've found the culprit.
When I increase the `server timeout` option in the haproxy configuration I'm able to... - 
  
11:59 AM Support #9387 (Closed): Cannot upload files bigger than 500MB
 - We tried to upload file bigger than 500MB, but we got the exception "Stream ended unexpectedly".
It seems like the s... - 
  
05:26 PM Incident #9396 (Closed): WP6 AquaFarm VREs: Error during new site setup
 - Enabled on all the Blue Economy VREs.
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04:42 PM Incident #9396 (In Progress): WP6 AquaFarm VREs: Error during new site setup
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03:44 PM Incident #9396: WP6 AquaFarm VREs: Error during new site setup
 - Nope, we don't have such endpoint in the production infrastructure, I'm reassigning the ticket to Roberto. We should ...
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03:39 PM Incident #9396: WP6 AquaFarm VREs: Error during new site setup
 - from the stack trace it seems (just an educated guess) it does not find a service endpoint named 'Google API Keys' @r...
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03:35 PM Incident #9396 (Closed): WP6 AquaFarm VREs: Error during new site setup
 - If i try to create a new Site in any of the WP6 AquaFarm VREs an error occurs, see screenshots attached
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04:28 PM VM Creation #9301: VM creation for GeoNetwork connector development
 - Please, prepare the VM as soon as possible since #9300 is blocked
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12:54 PM Task #9370 (Feedback): Remove couchbase library from enabling services
 - I'm checking the logs but I don't see the "PersistenceNoInsert" access point as expected and I'm not sure if it is wo...
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11:33 AM Task #9370: Remove couchbase library from enabling services
 
~~~
registry-sa-d4s.smart-applications.area.pi.cnr.it DONE
~~~- 
  
10:45 AM Task #9370 (In Progress): Remove couchbase library from enabling services
 - OpenAIRE collector and registry: DONE
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12:10 PM VM Creation #8855 (Closed): Create a clone of CKAN instance for BB
 
Jul 24, 2017
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08:48 PM VM Creation #9354: VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork
 - THanks Fabio, I've related this to 2 actions performed in #9251. We will need the same actions to be performed here, ...
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06:20 PM Incident #9349 (In Progress): Experiments folder gone away
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05:32 PM Incident #9349: Experiments folder gone away
 - Hi, any news on this?
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03:52 PM Task #9357: www.d4science.org (and www.gcube-system.org) does not start at boot
 - whoever has to start/stop the service. 
I will proceed in the same way I've done on the infra gateways. - 
  
09:47 AM Task #9357: www.d4science.org (and www.gcube-system.org) does not start at boot
 - @andrea.dellamico@isti.cnr.it did you want cite @massimiliano.assante@isti.cnr.it ?
 - 
  
03:36 PM VM Creation #8855: Create a clone of CKAN instance for BB
 - ckan-bb.d4science.org renamed as ckan-bb-old.d4science.org.
ckan-bb.d4science.org is now a cname of ckan-bb2.d4sci... - 
  
03:02 PM Task #9370 (Closed): Remove couchbase library from enabling services
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02:09 PM Incident #9347 (Closed): Impossible to upload on any VRE Folder for regular users
 - The issue has been fixed for all users.
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11:26 AM Incident #9347: Impossible to upload on any VRE Folder for regular users
 - We ran another script that fixed most of the issues. Now we have less than 5% of ACL to fix all on some specific VREs...
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12:20 PM Task #9368 (Closed): JackRabbit Repo cluster over Postgres for development infra
 - The current JackRabbit Repository instance for development is going to be dismissed and will be replaced by the same ...
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12:13 PM Support #9342 (Closed): Cannot save file in workspace using HomeLibrary on preECO
 - It was indeed a key problem. Thanks for pointing that out. 
That was all the error stacktrace i got. No "key missing... - 
  
11:53 AM Support #9342: Cannot save file in workspace using HomeLibrary on preECO
 - Maybe it could be a key problem but, if this is the case, I guess you should see another exception before the authent...
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10:59 AM Support #9342: Cannot save file in workspace using HomeLibrary on preECO
 - Roberto Cirillo wrote:
> Please, could you add the IPs reported by Kostantinos to the MongoDB development cluster?
... - 
  
09:21 AM Support #9342: Cannot save file in workspace using HomeLibrary on preECO
 - Please, could you add the IPs reported by Kostantinos to the MongoDB development cluster?
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09:02 AM Support #9342: Cannot save file in workspace using HomeLibrary on preECO
 - Yes of course. Please add the following static IPs :
~~~
62.38.16.245
193.92.137.229
~~~
Thank you - 
  
11:52 AM Upgrade #9367 (Completed): D4Science Gateways upgrade to gCube 4.6.1
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11:46 AM Upgrade #9366 (Completed): D4Science Infrastructure Upgrade to gCube 4.6.1
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11:38 AM Upgrade #9153 (Completed): Preprod Gateway upgrade to gCube 4.6 (Common Apps)
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11:37 AM Upgrade #9153 (In Progress): Preprod Gateway upgrade to gCube 4.6 (Common Apps)
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11:37 AM Upgrade #9153 (Planned): Preprod Gateway upgrade to gCube 4.6 (Common Apps)
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11:38 AM Upgrade #9152 (Completed): D4Science Gateways upgrade to gCube 4.6
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11:37 AM Upgrade #9152 (In Progress): D4Science Gateways upgrade to gCube 4.6
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11:36 AM Upgrade #9152 (Planned): D4Science Gateways upgrade to gCube 4.6
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11:20 AM Task #9356 (In Progress): Jackrabbit configuration files needed to complete the provisioning
 
Jul 22, 2017
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04:23 PM Task #9357: www.d4science.org (and www.gcube-system.org) does not start at boot
 - @luca.frosini@isti.cnr.it we have a solution used on the infra gateway servers that could be adopted on the portals t...
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04:21 PM Task #9357 (Closed): www.d4science.org (and www.gcube-system.org) does not start at boot
 - There is no startup script, so each time the VM is restarted someone must manually start the service.
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04:16 PM Task #9356 (Closed): Jackrabbit configuration files needed to complete the provisioning
 - We have a playbook that deploys the home library on a smartgears node, but the jackrabbit configuration is still manu...
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08:16 AM Incident #9347 (In Progress): Impossible to upload on any VRE Folder for regular users
 
Jul 21, 2017
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06:19 PM VM Creation #9354 (Closed): VM Creation for AquacultureAtlasGeneration dedicated GeoNetwork
 - Suggested VM name : geonetwork-aquacultureatlasgeneration.d4science.org
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06:04 PM Support #9342: Cannot save file in workspace using HomeLibrary on preECO
 - I suspect it is a firewall issue because the MongoDB credentials are discovered automatically by HomeLibrary. Please ...
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05:06 PM Support #9342: Cannot save file in workspace using HomeLibrary on preECO
 - It seems a matter of authentication and not of firewall rules, from the logs.
 - 
  
11:19 AM Support #9342 (Closed): Cannot save file in workspace using HomeLibrary on preECO
 - Hello, i cannot save techno-economic-analysis file in workspace using Home Library (from a portlet). You can find the...
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05:49 PM Task #9341 (Closed): Remove couchbase library from enabling services
 - It seems working.
 - 
  
03:14 PM Task #9341 (Feedback): Remove couchbase library from enabling services
 - The VMs have been restarted. I've checked the logs and now I don't see any exception.
Please @luca.frosini@isti.cnr.... - 
  
02:58 PM Task #9341: Remove couchbase library from enabling services
 - After the update of the ServiceEndpoint resource, it's needed to restart the VMs above in order to discover the new s...
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11:55 AM Task #9341: Remove couchbase library from enabling services
 - As suggested by @luca.frosini@isti.cnr.it I've added the following accessPoint to the Accounting service endpoint re...
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11:06 AM Task #9341 (In Progress): Remove couchbase library from enabling services
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11:06 AM Task #9341 (Closed): Remove couchbase library from enabling services
 - In order to remove the accounting load from enabling services in production environment, it's needed to test the acco...
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05:40 PM Support #9346 (Closed): Error w/ Workspace interaction from R
 - I am going to close this ticket because from the communication on the social i understood that the issue is solved. I...
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02:33 PM Support #9346: Error w/ Workspace interaction from R
 - Hi Scott, please be patient I'm going to give you a fully working example by modifying your code. Further, there was ...
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02:29 PM Support #9346 (Feedback): Error w/ Workspace interaction from R
 - 
  
02:28 PM Support #9346 (In Progress): Error w/ Workspace interaction from R
 - The issue has been fixed.
@scott.large@ices.dk , please try again.
Thanks. - 
  
02:19 PM Support #9346: Error w/ Workspace interaction from R
 - I'm temporarily assigning this to GP ... by adding others as watchers.
 - 
  
01:16 PM Support #9346 (Closed): Error w/ Workspace interaction from R
 - The following code from [here](https://wiki.gcube-system.org/gcube/Workspace_Interaction_From_R), worked at around 11...
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05:38 PM Incident #9347 (Closed): Impossible to upload on any VRE Folder for regular users
 - The issue has been fixed.
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05:09 PM Incident #9347 (In Progress): Impossible to upload on any VRE Folder for regular users
 - The issue is stil ON for some user
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03:29 PM Incident #9347 (Closed): Impossible to upload on any VRE Folder for regular users
 - The issue has been fixed, adding the VRE users to the groups.
We had lost this information during the migration to P... - 
  
03:01 PM Incident #9347 (In Progress): Impossible to upload on any VRE Folder for regular users
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03:00 PM Incident #9347 (Closed): Impossible to upload on any VRE Folder for regular users
 - All the VRE Folders appear to be Read Only. Valentina identified the issue and the fix is in progress
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03:29 PM Incident #9349 (Closed): Experiments folder gone away
 - Before the recent upgrade of the Workspace, I had an "Experiments" folder in the root folder of my Workspace. This fo...
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02:57 PM Support #9245 (Closed): Error in workspace of OpenAIRE-Connect_coordinator
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02:11 PM Task #9322 (Closed): Upgrade the pgpool cluster
 - The upgrade went well.
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12:51 PM Task #9344 (Closed): Remove the haproxy frontend listening on the 8080 port
 - It was created to facilitate the migration to the new workspace configuration.
 
Jul 20, 2017
- 
  
06:10 PM Upgrade #9336: FARM VO upgrade to gCube 4.6
 - **Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** smart-grsf-d4s.d4science.org
* **(NKUA) DONE** dewn05.... - 
  
06:10 PM Upgrade #9336 (Completed): FARM VO upgrade to gCube 4.6
 - 
  
06:06 PM Upgrade #9335: gCubeApps VO upgrade to gCube 4.6
 - **Hosting Nodes**
*WHN to upgrade*
* **(NKUA) DONE** dewn05.madgik.di.uoa.gr
* **(NKUA) DONE** dl006.madg... - 
  
06:05 PM Upgrade #9335 (Completed): gCubeApps VO upgrade to gCube 4.6
 - 
  
05:47 PM Task #9327 (Closed): SIASPA VRE - Endpoint access to SimulFishGrowth and SimulFishGrowthData
 - We just had a short teleconference to clarify this and there is not need to add any portlet in the VRE. Thank you!
 - 
  
05:44 PM Task #9327 (Feedback): SIASPA VRE - Endpoint access to SimulFishGrowth and SimulFishGrowthData
 - I'm going to assign this ticket to @denispyr@i2s.gr for a feedback.
 - 
  
04:56 PM Task #9327: SIASPA VRE - Endpoint access to SimulFishGrowth and SimulFishGrowthData
 - @massimiliano.assante@isti.cnr.it @roberto.cirillo@isti.cnr.it there is no need to add the portlets. We just need som...
 - 
  
04:53 PM Task #9327: SIASPA VRE - Endpoint access to SimulFishGrowth and SimulFishGrowthData
 - I've added all the required resources. Maybe it's needed to add the related portlet. @massimiliano.assante@isti.cnr.i...
 - 
  
10:56 AM Task #9327: SIASPA VRE - Endpoint access to SimulFishGrowth and SimulFishGrowthData
 - @denispyr@i2s.gr can you please help us on that, by stating which are the exact infrastructure requirements of simul ...
 - 
  
10:52 AM Task #9327 (In Progress): SIASPA VRE - Endpoint access to SimulFishGrowth and SimulFishGrowthData
 - not sure what you mean by have access to SimulFishGrowth and SimulFishGrowthData (Service / Database) in the SIASPA VRE.
 - 
  
10:23 AM Task #9327 (Closed): SIASPA VRE - Endpoint access to SimulFishGrowth and SimulFishGrowthData
 - Hi Massi,
We need to have access to SimulFishGrowth and SimulFishGrowthData (Service / Database) in the SIASPA VRE... - 
  
05:44 PM VM Creation #9293: Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin
 - Roberto Cirillo wrote:
>
> > The gcube.gcubekey was a dev key. Is it needed in preprod too?
>
> Yes it is. The ... - 
  
05:43 PM VM Creation #9293 (Closed): Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin
 - The problem has been fixed. There was a ServiceEndpoint (SmartExecutorPersistenceConfiguration) missing on some scope...
 - 
  
05:34 PM VM Creation #9293: Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin
 - Andrea Dell'Amico wrote:
> Fixed. I also upgraded smartgears, but there are errors still.
I'm going to check
... - 
  
05:11 PM VM Creation #9293: Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin
 - Roberto Cirillo wrote:
> There are two problems:
> 1 it's needed to have also the gcube.gcubekey key (I've added it... - 
  
04:21 PM VM Creation #9293 (Feedback): Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin
 - There are two problems:
1 it's needed to have also the gcube.gcubekey key (I've added it manually for the moment)
2... - 
  
02:49 PM VM Creation #9293: Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin
 - oscar-import.pre.d4science.org 146.48.122.57
 - 
  
02:48 PM VM Creation #9293 (In Progress): Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin
 - 
  
05:24 PM VM Creation #9326 (Closed): Provide new VM for hosting a smart-executor service instance with the new "is-exporter" plugin
 - Now it is working fine. Thanks.
 - 
  
04:56 PM VM Creation #9326: Provide new VM for hosting a smart-executor service instance with the new "is-exporter" plugin
 - Done. Can you check?
 - 
  
04:09 PM VM Creation #9326: Provide new VM for hosting a smart-executor service instance with the new "is-exporter" plugin
 - There is a problem with smartgears-distribution and the ParthenosVO VO. I've updated the smartgears-distribution vers...
 - 
  
03:37 PM VM Creation #9326 (Feedback): Provide new VM for hosting a smart-executor service instance with the new "is-exporter" plugin
 - The VM has been provisioned, I see errors into the ghn log about the scopes.
 - 
  
02:47 PM VM Creation #9326 (In Progress): Provide new VM for hosting a smart-executor service instance with the new "is-exporter" plugin
 - 
  
02:46 PM VM Creation #9326: Provide new VM for hosting a smart-executor service instance with the new "is-exporter" plugin
 - Do you have a list of scopes yet?
 - 
  
09:57 AM VM Creation #9326 (Closed): Provide new VM for hosting a smart-executor service instance with the new "is-exporter" plugin
 - The playbook for is-exporter-plugin is available on ansible.
The maven coordinates are the following:
~~~
<dep... - 
  
01:53 PM Task #9329 (Closed): Publish DataMiner logs through nginx
 - Perfect!
 - 
  
01:34 PM Task #9329 (Feedback): Publish DataMiner logs through nginx
 - The tomcat logs on the dataminer servers but the EGI ones are now accessible at the URL `/gcube-logs/`.
 - 
  
01:32 PM Task #9329 (In Progress): Publish DataMiner logs through nginx
 - 
  
11:23 AM Task #9329 (Closed): Publish DataMiner logs through nginx
 - The DataMiner logs should be published through nginx so that advanced users can see them.
 - 
  
12:26 PM Task #4414 (Closed): New server for the Broker Service
 - Please open new tickets if new issues arise.
 - 
  
11:20 AM Task #9328 (Rejected): SAI should run SAVE+CREATE when pressing the Publish Button
 - SAI should run SAVE project+CREATE when pressing the Publish Button in order to avoid that users forget to press them
 
Jul 19, 2017
- 
  
07:16 PM Task #9323: Move some hadoop workers from the old cluster to the HDP one
 - The workers already assigned to the new cluster can be dismissed, and the memory on the nodes that run the master ser...
 - 
  
07:15 PM Task #9323 (Closed): Move some hadoop workers from the old cluster to the HDP one
 - Up to 6 workers nodes can be moved to the new cluster.
A dismiss procedure for the nodes must be run to avoid any da... - 
  
07:07 PM Task #9322 (Closed): Upgrade the pgpool cluster
 - The running version has a bug that gets to a complete cluster shutdown when the ssl certificates are updated. We upgr...
 - 
  
06:10 PM VM Creation #9318: create a new dev instance of the DLI dev server
 - We decided to proceed in a different way. node5.t.openaire.research-infrastructures.eu will be used as a mongo server...
 - 
  
03:51 PM VM Creation #9318 (Closed): create a new dev instance of the DLI dev server
 - I need an upgraded instance of MongoDB for DLI
machine name: mongodb0-d-dli.d4science.org
disk space: 150 gb (for t... - 
  
04:58 PM Support #9311 (Closed): VSURF VRE - error during Create
 - The algorithm has been integrated in the RPrototypingLab VRE and it is available at the following link:
https://i-... - 
  
03:35 PM Support #9311 (Feedback): VSURF VRE - error during Create
 - Now, we have reset the project. Please, can @scott.large@ices.dk open the project and make a new Create and Publish ...
 - 
  
02:01 PM Support #9311: VSURF VRE - error during Create
 - I have added @valentina.marioli@isti.cnr.it to the ticket, she is currently checking if the issuce can be somehow rel...
 - 
  
12:44 PM Support #9311: VSURF VRE - error during Create
 - The issue is on ScalableDataMining. The error reported by the portlet is the one raised by the service. In this case ...
 - 
  
12:24 PM Support #9311: VSURF VRE - error during Create
 - Depending on the type of error, it appears that the main code has not been set.
Please read our wiki carefully:
... - 
  
12:21 PM Support #9311 (In Progress): VSURF VRE - error during Create
 - Hi @scott.large@ices.dk, we need to know the environment where you are exploiting SAI. Is it RPrototypingLab? Knowing...
 - 
  
12:00 PM Support #9311 (Feedback): VSURF VRE - error during Create
 
I assume you are not deploying a VRE, rather you are trying to deploy a DataMiner algorithm in a VRE. Am I wrong?
...- 
  
11:42 AM Support #9311 (Closed): VSURF VRE - error during Create
 - I am trying to deploy a VRE "vsurf.R" that uses the VSURF R library to select important variables using random forest...
 - 
  
03:29 PM Task #9310 (Closed): Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK
 - 
  
02:39 PM Task #9310 (Feedback): Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK
 - Andrea Dell'Amico wrote:
> OK. I'm shutting down workspace-repository3-d.d4science.org and ws-repo-mongo-d.d4science... - 
  
02:37 PM Task #9310 (In Progress): Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK
 - OK. I'm shutting down workspace-repository3-d.d4science.org and ws-repo-mongo-d.d4science.org.
If the two others a... - 
  
02:16 PM Task #9310: Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK
 - Yes we have such a plan, hopefully we can make it before August.
To sum up the following will be used for the new ... - 
  
01:00 PM Task #9310: Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK
 - Massimiliano Assante wrote:
> So there are 4 VMs not in use to dismiss not 2 am I right?
>
> ~~~
> workspace-re... - 
  
12:57 PM Task #9310: Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK
 - So there are 4 VMs not in use to dismiss not 2 am I right? 
~~~
workspace-repository1-d.d4science.org
workspace-... - 
  
12:52 PM Task #9310: Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK
 - If I remember correctly, I have used workspace-repository3-d.d4science.org and ws-repo-mongo-d.d4science.org.
Note... - 
  
12:17 PM Task #9310: Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK
 - @valentina.marioli@isti.cnr.it which one in 
~~~
workspace-repository-devnext IN CNAME workspace-repository1-d.d4... - 
  
11:36 AM Task #9310 (Closed): Dismiss the 2 VMs dedicated to MongoDB Jackrabbit OAK
 - I don't recall the host names but the 2 VMs can be dismissed
 - 
  
03:21 PM Task #9316 (Closed): Dismiss the ws-repo-test.d4science.org VM
 - Do we need a cluster for preprod also, or we can use the dev nodes?
 - 
  
03:02 PM Task #9313 (Rejected): Test the jackrabbit cluster in dev
 - Sorry, it's a duplicate of #9233
 - 
  
02:48 PM Task #9313 (Rejected): Test the jackrabbit cluster in dev
 - The jackrabbit clustering need some tests before fully deploying it in production. Two existing VM: workspace-reposit...
 
Jul 18, 2017
- 
  
06:02 PM Task #9121 (In Progress): VREs deployed on FARM have disappeared from VRE-Modeler
 - you closed the ticket but you didn't solve the issue.
The VREs are still missing from the VRE Modeler. They must b... - 
  
03:27 PM VRE #9232 (Available): Create a VRE for EOSCpilot TextCrowd use case
 - 
  
03:27 PM VRE #9232 (In Progress): Create a VRE for EOSCpilot TextCrowd use case
 - 
  
02:33 PM VM Creation #9143 (Closed): VM for Parthenos standardization survival kit application
 - everything's look ok thanks
 - 
  
12:35 PM VM Creation #9143 (Feedback): VM for Parthenos standardization survival kit application
 - Changed the smartgears scopes and added the reverse proxy for `ssk`.
 - 
  
11:10 AM VM Creation #9143: VM for Parthenos standardization survival kit application
 - The The web app context would be "ssk"
Andrea, I understand your doubt on running this on root production, since f... - 
  
11:02 AM VM Creation #9301 (Closed): VM creation for GeoNetwork connector development
 - A clean SmartGears installation is required in order to develop/test the GeoNetwork connector. 
GeoNetwork applica... - 
  
11:01 AM Task #9268 (Closed): Add GateCloud algorithms to the TextCrowd VRE
 - everything looks ok to me
 - 
  
09:42 AM Upgrade #9151 (Completed): /gcube/preprod upgrade to gCube 4.6.0 (Common Apps)
 
Jul 17, 2017
- 
  
07:55 PM VM Creation #9143: VM for Parthenos standardization survival kit application
 - The VM has been provisioned with the available information.
Both http and https are enabled.
 - 
  
07:25 PM VM Creation #9143 (In Progress): VM for Parthenos standardization survival kit application
 - 
  
07:17 PM VM Creation #9143: VM for Parthenos standardization survival kit application
 - A lot of information is missing:
* The web app context
* Documentation to install and configure the app (it's a p... - 
  
12:53 PM VM Creation #9143: VM for Parthenos standardization survival kit application
 - what is the problem with this VM creation, we're 10 days late.
 - 
  
06:50 PM Task #9295 (Rejected): Destroy and recreate cassandra3-p-d4s.d4science.org machine
 - no longer needed, we solved the problem in another way
 - 
  
04:38 PM Task #9295 (Rejected): Destroy and recreate cassandra3-p-d4s.d4science.org machine
 - The above machine must be destroyed and recreated. It caused the other machines in the cluster to reject its informat...
 - 
  
04:36 PM VM Creation #9269: Please Create a VM in production for SmartMeteo
 - The deploy fails because the slf4j classes are still present inside the jar file:
~~~
org/slf4j/
org/slf4j/helpe... - 
  
04:28 PM VM Creation #9269: Please Create a VM in production for SmartMeteo
 - Ciao Andrea,
al link https://goo.gl/euhJfd ho messo il nuovo jar
Grazie e ciao Lore - 
  
03:53 PM VM Creation #9269: Please Create a VM in production for SmartMeteo
 - The VM has been provisioned, I'm waiting for the updated jar.
 - 
  
02:48 PM VM Creation #9269 (In Progress): Please Create a VM in production for SmartMeteo
 - 
  
04:05 PM Incident #9292 (Closed): Spam from socialnetworking-d-d4s.d4science.org?
 - 
  
04:05 PM Incident #9292 (Feedback): Spam from socialnetworking-d-d4s.d4science.org?
 - 
  
04:05 PM Incident #9292 (In Progress): Spam from socialnetworking-d-d4s.d4science.org?
 - The user statistical.manager in dev was using that email, and a lot of messages were addressed to this user (thus, to...
 - 
  
03:59 PM Incident #9292: Spam from socialnetworking-d-d4s.d4science.org?
 - Jul 13 15:50:09 smtp-relay-0 postfix/smtp[2922]: 5F9AD6065C: to=<statistical.manager@isti.cnr.it>, relay=smtp.isti.cn...
 - 
  
03:58 PM Incident #9292 (Closed): Spam from socialnetworking-d-d4s.d4science.org?
 - Something or someone is trying to send mail to statistical.manager@isti.cnr.it from socialnetworking-d-d4s.d4science.org
 - 
  
04:00 PM VM Creation #9293 (Closed): Provide new VM for hosting "oscar-import-se-plugin" smart-executor plugin
 - As reported on the official wiki (https://wiki.gcube-system.org/gcube/OscarImporterSEPlugin), it's needed to have:
... - 
  
03:32 PM VM Creation #7465: Please Create a VM to install SmartExecutor for SmartArea
 - Also added the preprod key.
 - 
  
02:56 PM VM Creation #7465 (Feedback): Please Create a VM to install SmartExecutor for SmartArea
 - Can you verify that the new scopes are present?
 - 
  
02:51 PM VM Creation #7465 (In Progress): Please Create a VM to install SmartExecutor for SmartArea
 - Please reopen the tickets when an action is needed.
 - 
  
03:11 PM Incident #9193 (Closed): Smaph app: error from remote server
 - Now it is working well
 - 
  
12:59 PM Incident #9193: Smaph app: error from remote server
 - Roberto Cirillo wrote:
> The problem is there again.
The machine got broken again, I had to move the service else... - 
  
03:07 PM Support #9276 (Feedback): Database for TwitterMonitor
 - The database is already available, see #7180. I just imported the schema.
 - 
  
12:45 PM Upgrade #9151 (In Progress): /gcube/preprod upgrade to gCube 4.6.0 (Common Apps)
 - 
  
10:03 AM Upgrade #9151 (Planned): /gcube/preprod upgrade to gCube 4.6.0 (Common Apps)
 - 
  
10:02 AM Upgrade #9151: /gcube/preprod upgrade to gCube 4.6.0 (Common Apps)
 - **Hosting Nodes**
*WHN to upgrade*
* **(CNR) DONE** ws-repository-pre-d4s.d4science.org
* **(CNR) DONE** nod... - 
  
10:14 AM Support #9275 (Closed): r script "LockException: Node locked"
 - I also proceed to close the ticket because the issue it was opened for is solved
 - 
  
10:10 AM Support #9275: r script "LockException: Node locked"
 - After saving your script do you perform any "repackaging" operation? The reason why I am asking such question is that...
 - 
  
10:03 AM Support #9275: r script "LockException: Node locked"
 - Hello Valentina,
Thank you ! Now I am able to save and repackage the script.
But still I have some doubt because ... 
Jul 14, 2017
- 
  
05:56 PM Support #9275 (Feedback): r script "LockException: Node locked"
 - The lock has been removed. 
Please @debhasish.bhakta@grida.no , try again to edit and save the script.
Thanks.
 - 
  
04:43 PM Support #9275 (In Progress): r script "LockException: Node locked"
 - 
  
02:36 PM Support #9275: r script "LockException: Node locked"
 - I'm wondering whether @g.panichi@isti.cnr.it can help here.
 - 
  
01:52 PM Support #9275 (Closed): r script "LockException: Node locked"
 - Hello Valentina,
I am facing some issue with SAI save option.The detail of the published algorithm is given below
... - 
  
03:23 PM Support #9276: Database for TwitterMonitor
 - Please create the DB on the database cluster and then @roberto.cirillo@isti.cnr.it will configure the SE on the IS fo...
 - 
  
02:12 PM Support #9276 (Closed): Database for TwitterMonitor
 - For the TwitterMonitor application a database is needed in order to track the status of crawler process launched.
Th... - 
  
10:06 AM Incident #9193 (In Progress): Smaph app: error from remote server
 - The problem is there again.
 
Jul 13, 2017
- 
  
05:51 PM Task #9268: Add GateCloud algorithms to the TextCrowd VRE
 - All the algorithms and the required resources are correctly installed in the VRE. I assign the ticket to @massimilian...
 - 
  
05:26 PM Task #9268 (Feedback): Add GateCloud algorithms to the TextCrowd VRE
 - 
  
05:25 PM Task #9268 (In Progress): Add GateCloud algorithms to the TextCrowd VRE
 - The resources are in place now. Please @scarponi@isti.cnr.it could you check ?
 - 
  
04:44 PM Task #9268: Add GateCloud algorithms to the TextCrowd VRE
 - I have added to the scope all the algorithms and the specific resource needed to enable their functionalities. As soo...
 - 
  
04:07 PM Task #9268: Add GateCloud algorithms to the TextCrowd VRE
 - I'm reassigning the ticket to Roberto and adding Paolo as a watcher. 
The VRE is already up and running with DataM... - 
  
02:40 PM Task #9268 (Closed): Add GateCloud algorithms to the TextCrowd VRE
 - The set of GateCloud algorithms / methods integrated for the SoBigData community should be made available to the Text...
 - 
  
03:59 PM VM Creation #9269 (Paused): Please Create a VM in production for SmartMeteo
 - 
  
03:59 PM VM Creation #9269 (In Progress): Please Create a VM in production for SmartMeteo
 - 
  
03:50 PM VM Creation #9269 (Closed): Please Create a VM in production for SmartMeteo
 - Hi Andrea, I neeed a VM in production
Grazie Lore - 
  
03:34 PM VM Creation #7465: Please Create a VM to install SmartExecutor for SmartArea
 - Sorry @andrea.dellamico@isti.cnr.it 
Luca forgot to add /gcube/devNext/NextNext and /gcube/devsec/devVRE to the scop... - 
  
02:45 PM VRE #9232: Create a VRE for EOSCpilot TextCrowd use case
 - The VRE is up and running at https://services.d4science.org/group/textcrowd
As soon as the algorithms representing... - 
  
12:27 PM VRE #9232 (Planned): Create a VRE for EOSCpilot TextCrowd use case
 
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