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Incident #9240
closed
Errors in accessing files in a DEMETER VRE folder
Status:
Closed
Priority:
High
Assignee:
Category:
Data Management
Target version:
Start date:
Jul 11, 2017
Due date:
% Done:
100%
Estimated time:
Infrastructure:
Production
Description
@matthias.filter@bfr.bund.de and I have problems in accessing some files in the following DEMETER folder
Workspace > VRE Folders > DEMETER > 20170411 - Kick-off meeting
In particular, the file named "2017-04-04 - Presentation General intro [Hans Marvin].pptx" gives to me the following error
"Sorry, an error occurred on retriving the file. ERROR:500: The file has been deleted by another user."
However, there should be something wired since I managed to download the entire folder
Updated by Valentina Marioli almost 8 years ago
- Status changed from New to In Progress
Updated by Valentina Marioli almost 8 years ago
- Status changed from In Progress to Feedback
- % Done changed from 0 to 100
I've fixed the issue, replacing the illegal characters.
Updated by Leonardo Candela almost 8 years ago
- Status changed from Feedback to Closed
Dunno what are the "illegal characters" you replaced yet:
- I confirm the file is accessible now;
- I'm confident there are tickets in place aiming at preventing users from uploading files having "illegal characters" in their name;
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