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Incident #8967

closed

AGINFRA+: forbidden message for a VRE user in accessing a file from a notification email

Added by Leonardo Candela almost 8 years ago. Updated almost 8 years ago.

Status:
Closed
Priority:
Normal
Category:
-
Target version:
Start date:
Jun 15, 2017
Due date:
% Done:

100%

Estimated time:
Infrastructure:
Production

Description

@aballis@di.uoa.gr is reporting an issue in accessing a file directly from an email notification (he is a member of the VRE).

The email he is receiving is reported below

Dear xxx,

yyy added WP6 meeting notes (Gergely Sipos).txt to the workspace group folder AGINFRAplus Go to Folder

and the Go to Folder corresponds to the link http://services.d4science.org/group/d4science-services-gateway/workspace?itemid=b0656a26-ff3e-4c86-a7df-b06ab0be619b

The error he is receiving is: "Forbidden You do not have permission to access the requested resource."

Actions #1

Updated by Leonardo Candela almost 8 years ago

  • Description updated (diff)
Actions #2

Updated by Valentina Marioli almost 8 years ago

  • Status changed from New to In Progress
Actions #3

Updated by Valentina Marioli almost 8 years ago

  • Status changed from In Progress to Feedback
  • % Done changed from 0 to 100

The user can now access the resource.

Actions #4

Updated by Massimiliano Assante almost 8 years ago

  • Status changed from Feedback to In Progress
  • Assignee changed from Valentina Marioli to Massimiliano Assante
Actions #5

Updated by Massimiliano Assante almost 8 years ago

  • Status changed from In Progress to Closed

The issue was fixed Friday, tried to reproduce the issue without luck.

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