Support #864
closed
Share a folder with rich.grainger@gmail.com
Added by Anton Ellenbroek over 9 years ago.
Updated over 9 years ago.
Infrastructure:
Production
Description
When I try to register this user as a new user, it says: email already taken,
But when I try to share a folder with the person, I can not find him in the list.
I can find the mail in the VRE Users.
- Category set to Application
- Assignee set to Massimiliano Assante
I believe the user is registered to the portal already but it is not in the VRE you are looking for.
However this does not explain why you are not able to share a private folder with him. Massi will report more.
- Status changed from New to In Progress
- % Done changed from 0 to 100
When does Mr rich grainger tried to register? It seems he did not complete the registration correctly somehow. Did he agree on the Terms of Use?
Anyway, you could not found him anywhere because of that (he did not complete the registration).
I have now removed the email (and the user) from the iMarine portal so he can now register again without portal complaining about it.
- Status changed from In Progress to Feedback
Registration was done years ago, I do not know what happened.
- Status changed from Feedback to Closed
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