D4Science Infrastructure

You right, should remove the option to make primary another email address. For this specific case the user however had put primary one other additional email address (not the google one) nor the standard one.

not sure it can help

Yes I m trying to check if there is a default expiration time. In addition to that could you please check if the mentioned code: "c6ce86d9-00f1-4187-9f24-01e24cc5c8e9" exists into the database? EmailAddress table in the Customfield

From the code I cannot find an expiration code, unless is set in the portal globally. The verification is done using a specific struts action which checked for this code into the appropriate table, where the code was set the first time.
@massimiliano.assante@isti.cnr.it can you think of something that may cause this issue? Is there only one database? Is there a case that the insert failed for a reason?
I see a log message: "log.error("Error during the addition of the value", e);" we could check for an error with that message maybe?

Unfortunately I cannot reproduce the problem to find out more.

Panagiota Koltsida wrote:

Yes I m trying to check if there is a default expiration time. In addition to that could you please check if the mentioned code: "c6ce86d9-00f1-4187-9f24-01e24cc5c8e9" exists into the database? EmailAddress table in the Customfield

Yes only one database and the select below returned nothing:

select * from emailaddress WHERE uuid_ = 'c6ce86d9-00f1-4187-9f24-01e24cc5c8e9';