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Incident #5013
closedZip files not compatible with Windows
Status:
Closed
Priority:
Immediate
Assignee:
Category:
Application
Target version:
Start date:
Sep 13, 2016
Due date:
Sep 13, 2016
% Done:
100%
Estimated time:
Infrastructure:
Production
Description
We have been reported from participants of the ICES training course on Data-limited stock assessment that they are struggling with the downloads of entire folders (they get zipped).
I was able to reproduce the problem with the following Folder of the gCubeApps/ICES_DALSA
VRE Folders > ICES_DALSA > Literature
2016-09-13 10:21:47,168 INFO server.GWTWorkspaceServiceImpl [http-bio-9090-exec-272,getUserWorkspaceQuote:3256] %[PORTAL] 1034528597 [http-bio-9090-exec-272] INFO org.gcube.portlets.user.workspace.server.GWTWorkspaceServiceImpl - returning user quote: WorkspaceUserQuote [diskSpace=2739901223, diskSpaceFormatted=2.55 GB, totalItems=443] 2016-09-13 10:21:53,732 ERROR server.DownloadServlet [http-bio-9090-exec-262,doGet:146] %org.apache.catalina.connector.ClientAbortException: java.net.SocketException: Connection reset at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:407) at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:480) at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:366) at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:432) at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:420) at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:91) at org.apache.commons.io.IOUtils.copyLarge(IOUtils.java:1026) at org.apache.commons.io.IOUtils.copy(IOUtils.java:999) at org.gcube.portlets.user.workspace.server.DownloadServlet.doGet(DownloadServlet.java:138) at javax.servlet.http.HttpServlet.service(HttpServlet.java:624) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116) at sun.reflect.GeneratedMethodAccessor322.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67) at com.sun.proxy.$Proxy625.doFilter(Unknown Source) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:165) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96) at com.liferay.portal.kernel.servlet.PortalClassLoaderFilter.doFilter(PortalClassLoaderFilter.java:74) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:119) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:957) at org.gcube.portal.threadlocalexec.SmartGearsPortalValve.invoke(SmartGearsPortalValve.java:29) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: java.net.SocketException: Connection reset at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:118) at java.net.SocketOutputStream.write(SocketOutputStream.java:159) at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:215) at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:480) at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:366) at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:240) at org.apache.coyote.http11.filters.IdentityOutputFilter.doWrite(IdentityOutputFilter.java:84) at org.apache.coyote.http11.AbstractOutputBuffer.doWrite(AbstractOutputBuffer.java:192) at org.apache.coyote.Response.doWrite(Response.java:499) at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:402) ... 46 more [PORTAL] 1034535161 [http-bio-9090-exec-262] ERROR org.gcube.portlets.user.workspace.server.DownloadServlet - Error during folder compression ca4444dc-7755-42be-bf85-747068b191c9 org.apache.catalina.connector.ClientAbortException: java.net.SocketException: Connection reset at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:407) at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:480) at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:366) at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:432) at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:420) at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:91) at org.apache.commons.io.IOUtils.copyLarge(IOUtils.java:1026) at org.apache.commons.io.IOUtils.copy(IOUtils.java:999) at org.gcube.portlets.user.workspace.server.DownloadServlet.doGet(DownloadServlet.java:138) at javax.servlet.http.HttpServlet.service(HttpServlet.java:624) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116) at sun.reflect.GeneratedMethodAccessor322.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67) at com.sun.proxy.$Proxy625.doFilter(Unknown Source) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:165) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96) at com.liferay.portal.kernel.servlet.PortalClassLoaderFilter.doFilter(PortalClassLoaderFilter.java:74) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:119) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:957) at org.gcube.portal.threadlocalexec.SmartGearsPortalValve.invoke(SmartGearsPortalValve.java:29) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: java.net.SocketException: Connection reset at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:118) at java.net.SocketOutputStream.write(SocketOutputStream.java:159) at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:215) at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:480) at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:366) at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:240) at org.apache.coyote.http11.filters.IdentityOutputFilter.doWrite(IdentityOutputFilter.java:84) at org.apache.coyote.http11.AbstractOutputBuffer.doWrite(AbstractOutputBuffer.java:192) at org.apache.coyote.Response.doWrite(Response.java:499) at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:402) ... 46 more 2016-09-13 10:21:53,733 WARN server.DownloadServlet [http-bio-9090-exec-262,handleError:443] %[PORTAL] 1034535162 [http-bio-9090-exec-262] WARN org.gcube.portlets.user.workspace.server.DownloadServlet - Handle error occurred: 500: Error during folder compression: java.net.SocketException: Connection reset Sep 13, 2016 10:21:53 AM org.apache.catalina.core.StandardWrapperValve invoke SEVERE: Servlet.service() for servlet [DownloadService] in context with path [/workspace-6.13.0] threw exception [java.lang.IllegalStateException: Cannot call sendRedirect() after the response has been committed] with root cause java.lang.IllegalStateException: Cannot call sendRedirect() after the response has been committed at org.apache.catalina.connector.ResponseFacade.sendRedirect(ResponseFacade.java:482) at javax.servlet.http.HttpServletResponseWrapper.sendRedirect(HttpServletResponseWrapper.java:137) at org.gcube.portlets.user.workspace.server.DownloadServlet.urlRedirect(DownloadServlet.java:508) at org.gcube.portlets.user.workspace.server.DownloadServlet.handleError(DownloadServlet.java:446) at org.gcube.portlets.user.workspace.server.DownloadServlet.doGet(DownloadServlet.java:147) at javax.servlet.http.HttpServlet.service(HttpServlet.java:624) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116) at sun.reflect.GeneratedMethodAccessor322.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67) at com.sun.proxy.$Proxy625.doFilter(Unknown Source) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:165) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96) at com.liferay.portal.kernel.servlet.PortalClassLoaderFilter.doFilter(PortalClassLoaderFilter.java:74) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:119) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:957) at org.gcube.portal.threadlocalexec.SmartGearsPortalValve.invoke(SmartGearsPortalValve.java:29) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745)
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