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Incident #5013
closed
Zip files not compatible with Windows
Status:
Closed
Priority:
Immediate
Assignee:
Category:
Application
Target version:
Start date:
Sep 13, 2016
Due date:
Sep 13, 2016
% Done:
100%
Estimated time:
Infrastructure:
Production
Description
We have been reported from participants of the ICES training course on Data-limited stock assessment that they are struggling with the downloads of entire folders (they get zipped).
I was able to reproduce the problem with the following Folder of the gCubeApps/ICES_DALSA
VRE Folders > ICES_DALSA > Literature
2016-09-13 10:21:47,168 INFO server.GWTWorkspaceServiceImpl [http-bio-9090-exec-272,getUserWorkspaceQuote:3256] %[PORTAL] 1034528597 [http-bio-9090-exec-272] INFO org.gcube.portlets.user.workspace.server.GWTWorkspaceServiceImpl - returning user quote: WorkspaceUserQuote [diskSpace=2739901223, diskSpaceFormatted=2.55 GB, totalItems=443]
2016-09-13 10:21:53,732 ERROR server.DownloadServlet [http-bio-9090-exec-262,doGet:146] %org.apache.catalina.connector.ClientAbortException: java.net.SocketException: Connection reset
at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:407)
at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:480)
at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:366)
at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:432)
at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:420)
at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:91)
at org.apache.commons.io.IOUtils.copyLarge(IOUtils.java:1026)
at org.apache.commons.io.IOUtils.copy(IOUtils.java:999)
at org.gcube.portlets.user.workspace.server.DownloadServlet.doGet(DownloadServlet.java:138)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at sun.reflect.GeneratedMethodAccessor322.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67)
at com.sun.proxy.$Proxy625.doFilter(Unknown Source)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:165)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
at com.liferay.portal.kernel.servlet.PortalClassLoaderFilter.doFilter(PortalClassLoaderFilter.java:74)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:957)
at org.gcube.portal.threadlocalexec.SmartGearsPortalValve.invoke(SmartGearsPortalValve.java:29)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.net.SocketException: Connection reset
at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:118)
at java.net.SocketOutputStream.write(SocketOutputStream.java:159)
at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:215)
at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:480)
at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:366)
at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:240)
at org.apache.coyote.http11.filters.IdentityOutputFilter.doWrite(IdentityOutputFilter.java:84)
at org.apache.coyote.http11.AbstractOutputBuffer.doWrite(AbstractOutputBuffer.java:192)
at org.apache.coyote.Response.doWrite(Response.java:499)
at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:402)
... 46 more
[PORTAL] 1034535161 [http-bio-9090-exec-262] ERROR org.gcube.portlets.user.workspace.server.DownloadServlet - Error during folder compression ca4444dc-7755-42be-bf85-747068b191c9
org.apache.catalina.connector.ClientAbortException: java.net.SocketException: Connection reset
at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:407)
at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:480)
at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:366)
at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:432)
at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:420)
at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:91)
at org.apache.commons.io.IOUtils.copyLarge(IOUtils.java:1026)
at org.apache.commons.io.IOUtils.copy(IOUtils.java:999)
at org.gcube.portlets.user.workspace.server.DownloadServlet.doGet(DownloadServlet.java:138)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at sun.reflect.GeneratedMethodAccessor322.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67)
at com.sun.proxy.$Proxy625.doFilter(Unknown Source)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:165)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
at com.liferay.portal.kernel.servlet.PortalClassLoaderFilter.doFilter(PortalClassLoaderFilter.java:74)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:957)
at org.gcube.portal.threadlocalexec.SmartGearsPortalValve.invoke(SmartGearsPortalValve.java:29)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.net.SocketException: Connection reset
at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:118)
at java.net.SocketOutputStream.write(SocketOutputStream.java:159)
at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:215)
at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:480)
at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:366)
at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:240)
at org.apache.coyote.http11.filters.IdentityOutputFilter.doWrite(IdentityOutputFilter.java:84)
at org.apache.coyote.http11.AbstractOutputBuffer.doWrite(AbstractOutputBuffer.java:192)
at org.apache.coyote.Response.doWrite(Response.java:499)
at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:402)
... 46 more
2016-09-13 10:21:53,733 WARN server.DownloadServlet [http-bio-9090-exec-262,handleError:443] %[PORTAL] 1034535162 [http-bio-9090-exec-262] WARN org.gcube.portlets.user.workspace.server.DownloadServlet - Handle error occurred: 500: Error during folder compression: java.net.SocketException: Connection reset
Sep 13, 2016 10:21:53 AM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet [DownloadService] in context with path [/workspace-6.13.0] threw exception [java.lang.IllegalStateException: Cannot call sendRedirect() after the response has been committed] with root cause
java.lang.IllegalStateException: Cannot call sendRedirect() after the response has been committed
at org.apache.catalina.connector.ResponseFacade.sendRedirect(ResponseFacade.java:482)
at javax.servlet.http.HttpServletResponseWrapper.sendRedirect(HttpServletResponseWrapper.java:137)
at org.gcube.portlets.user.workspace.server.DownloadServlet.urlRedirect(DownloadServlet.java:508)
at org.gcube.portlets.user.workspace.server.DownloadServlet.handleError(DownloadServlet.java:446)
at org.gcube.portlets.user.workspace.server.DownloadServlet.doGet(DownloadServlet.java:147)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at sun.reflect.GeneratedMethodAccessor322.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67)
at com.sun.proxy.$Proxy625.doFilter(Unknown Source)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:165)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
at com.liferay.portal.kernel.servlet.PortalClassLoaderFilter.doFilter(PortalClassLoaderFilter.java:74)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:957)
at org.gcube.portal.threadlocalexec.SmartGearsPortalValve.invoke(SmartGearsPortalValve.java:29)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Files
Updated by Massimiliano Assante almost 9 years ago
and another
016-09-13 10:31:29,902 INFO server.GWTWorkspaceServiceImpl [http-bio-9090-exec-247,getNameForSpecialFolder:386] %[PORTAL] 1035111331 [http-bio-9090-exec-247] INFO org.gcube.portlets.user.workspace.server.GWTWorkspaceServiceImpl - Read special folder name: 'VRE Folders', from property file..
2016-09-13 10:31:29,902 INFO server.GWTWorkspaceServiceImpl [http-bio-9090-exec-247,getFolderChildrenForFileGrid:425] %[PORTAL] 1035111331 [http-bio-9090-exec-247] INFO org.gcube.portlets.user.workspace.server.GWTWorkspaceServiceImpl - Special folder name updated as: VRE Folders
Sep 13, 2016 10:31:29 AM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet [WorkspaceService] in context with path [/workspace-6.13.0] threw exception [java.lang.RuntimeException: Unable to report failure] with root cause
java.net.SocketException: Broken pipe
at java.net.SocketOutputStream.socketWrite0(Native Method)
at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:113)
at java.net.SocketOutputStream.write(SocketOutputStream.java:159)
at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:215)
at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:480)
at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:366)
at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:240)
at org.apache.coyote.http11.filters.IdentityOutputFilter.doWrite(IdentityOutputFilter.java:84)
at org.apache.coyote.http11.AbstractOutputBuffer.doWrite(AbstractOutputBuffer.java:192)
at org.apache.coyote.Response.doWrite(Response.java:499)
at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:402)
at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:371)
at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:432)
at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:420)
at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:91)
at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:84)
at com.google.gwt.user.server.rpc.RPCServletUtils.writeResponse(RPCServletUtils.java:375)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.writeResponse(RemoteServiceServlet.java:357)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:256)
at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:650)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at sun.reflect.GeneratedMethodAccessor322.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67)
at com.sun.proxy.$Proxy625.doFilter(Unknown Source)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:165)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
at com.liferay.portal.kernel.servlet.PortalClassLoaderFilter.doFilter(PortalClassLoaderFilter.java:74)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:957)
at org.gcube.portal.threadlocalexec.SmartGearsPortalValve.invoke(SmartGearsPortalValve.java:29)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
2016-09-13 10:31:29,925 INFO workspace.JCRWorkspaceItem [http-bio-9090-exec-300,markAsRead:838] %[PORTAL] 1035693422 [http-bio-9090-exec-300] INFO org.gcube.common.homelibrary.jcr.workspace.JCRWorkspaceItem - Mark Parent of Node /Share/3b6a877c-3ee6-4cf4-b408-34bf8012d5c2/Shiny DLM tool/www As Read
Updated by Massimiliano Assante almost 9 years ago
Updated by Massimiliano Assante almost 9 years ago
My feeling (just speculating) is that the compression of the folder could take longer than expected and that then an http call timeout occurs.
Updated by Pasquale Pagano almost 9 years ago
- Priority changed from Urgent to Immediate
This is what should never happen. Let's try do fix it immediately to at least demonstrate that we are able to fix issues on demand
Updated by Valentina Marioli almost 9 years ago
- Status changed from New to In Progress
Updated by Massimiliano Assante almost 9 years ago
the issue is twofold, one is this one (which i think cannot be fixed very soon), apart from this issue the other issue they are encountering is that the zip file produced by the Workspace cannot be extracted with the default Windows program.
I therefore suggested to Anne Cooper (ICES) to install WinRAR, she did it and was able to uncompress the file, however she replied the following:
"I've installed the WinRAR (I had a smaller version on my computer, but apparently you need the 64bit) and it works! I've shared this workaround with the class. Unfortunately, most of them >aren't allowed to install anything on their work laptops. Therefore, we're all looking forward to a final solution.
anne"
most of the participants aren't allowed to install anything on their work laptops therefore cannot extract the workspace folder, not sure how to solve this...
Updated by Massimiliano Assante almost 9 years ago
perhaps this post can help in solving the uncompress windows problem
http://superuser.com/questions/5155/how-to-create-a-zip-file-compatible-with-windows-under-linux
I have a Windows VM to check if it works
Updated by Valentina Marioli almost 9 years ago
- Subject changed from Workspace download folder fails when folder content is large in size (more than 200MB) to Zip files not compatible with Windows
Updated by Massimiliano Assante almost 9 years ago
- Status changed from In Progress to Closed
- % Done changed from 0 to 100
the patch fixing the windows uncompress folder has been deployed in production, the other issue is tracked as a bug in ticket https://support.d4science.org/issues/5019. The incident can be closed.
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