Support #4156
closedPossible Problem on Email Notifications
100%
Description
@gianpaolo.coro@isti.cnr.it reports delays in receiving email notifications.
Related issues
Updated by Massimiliano Assante almost 9 years ago
These are the Messages for which notifications have been sent via email
Da Tommaso Piccioli: sono tutte da client=www.i-marine.d4science.org[146.48.123.3] Jun 1 12:30:41 smtp-relay-0 postfix/smtp[2857]: C8A1260042: to=<gianpaolo.coro@isti.cnr.it>, relay=smtp.isti.cnr.it[146.48.80.25]:587, delay=0.46, delays=0.06/0.02/0.28/0.11, dsn=2.5.0, status=sent (250 2.5.0 Ok.) May 31 16:35:14 smtp-relay-0 postfix/smtp[29411]: E176F601F9: to=<gianpaolo.coro@isti.cnr.it>, relay=smtp.isti.cnr.it[146.48.80.25]:587, delay=0.57, delays=0.07/0.02/0.34/0.14, dsn=2.5.0, status=sent (250 2.5.0 Ok.) May 31 10:59:07 smtp-relay-0 postfix/smtp[27439]: B6245601F9: to=<gianpaolo.coro@isti.cnr.it>, relay=smtp.isti.cnr.it[146.48.80.25]:587, delay=1.1, delays=0.49/0.02/0.26/0.32, dsn=2.5.0, status=sent (250 2.5.0 Ok.) May 31 09:15:06 smtp-relay-0 postfix/smtp[26837]: 7CABF6022C: to=<gianpaolo.coro@isti.cnr.it>, relay=smtp.isti.cnr.it[146.48.80.25]:587, delay=0.46, delays=0.03/0.03/0.33/0.07, dsn=2.5.0, status=sent (250 2.5.0 Ok.) May 30 10:13:41 smtp-relay-0 postfix/smtp[19695]: 8429B601F9: to=<gianpaolo.coro@isti.cnr.it>, relay=smtp.isti.cnr.it[146.48.80.25]:587, delay=0.55, delays=0.1/0/0.18/0.28, dsn=2.5.0, status=sent (250 2.5.0 Ok.)
Updated by Massimiliano Assante almost 9 years ago
- Status changed from New to Closed
- % Done changed from 0 to 100
After we investigated the problem it seems that the failure in email delivery is not up to us, rather it might be to the smtp isti. Right After @gianpaolo.coro@isti.cnr.it indicates us the sent emails (metadata) for which he hasn't received the email or his colleagues we can ask the ISTI ISTC Service responsible about these emails. The ticket can be closed.
Updated by Gianpaolo Coro almost 9 years ago
Thus, I will follow your advice and will avoid using the messaging service at all.
Updated by Massimiliano Assante almost 9 years ago
- Status changed from Closed to In Progress
- % Done changed from 100 to 50
it could be related to #4168
Updated by Massimiliano Assante almost 9 years ago
- Related to Incident #4168: Message received email notifications exception added
Updated by Massimiliano Assante almost 9 years ago
Ciao,
La notifica via email del messaggio mandato mi da GP alle 18.30 odierne mi è arrivata con forte ritardo.
sicuramente non prima delle 19, me ne sono accorto adesso perché ero a giocare a pallone.
Quindi si, c'è un problema con il Gennai.
M.
Begin forwarded message:
From: iMarine Gateway
Date: 1 June 2016 at 18:30:31 GMT+2
To: massimiliano.assante@isti.cnr.it
Subject: test message
- Write ABOVE THIS LINE to reply via email
Dear Massimiliano,
Gianpaolo Coro sent you a message:
ping
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Updated by Massimiliano Assante almost 9 years ago
- Status changed from In Progress to Closed
- % Done changed from 50 to 100
The situation seems back to normal now