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Incident #4032
closed
Issue in associating parent ticket in ENVRI+
Start date:
May 17, 2016
Due date:
% Done:
100%
Estimated time:
Infrastructure:
Production
Description
Ticket #4031 cannot be associated to #3842 as child task
Updated by Luca Frosini almost 10 years ago
- Status changed from New to Closed
- % Done changed from 0 to 100
#4031 is a Support tracker. Support cannot be associated to Task because of different nature.
You can add it as related.
Updated by Gianpaolo Coro almost 10 years ago
It is valid also for Task tickets? #4031 and #4070 are Tasks
Updated by Luca Frosini almost 10 years ago
Sorry I made some confusion.
I successfully added them. The problem was related to a Redmine plugin (Better Gantt plugin) which doesn't allow to attach a subtask with a start date to a parent task without. Unfortunately the parent task start date cannot be changed when it has child task. It is a redmine feature not a bug.
Next time please add the error in the description not just "issue on ....".
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