Support #3979
closed
Project's redmine loading time
Added by Panagiota Koltsida over 9 years ago.
Updated over 9 years ago.
Infrastructure:
Production
Description
Most of the times it takes too long to load several pages when using the Redmine. Login, jumping to a project and sometimes opening a specific issue.
I'm attaching a video where you can see how long it takes.
I have tried with 2 different browsers: chrome and safari on macOS.
- Category set to Application
- Status changed from New to In Progress
- Assignee changed from _InfraScience Systems Engineer to Luca Frosini
- % Done changed from 0 to 100
Hi Giota,
unfortunately projects home page and "My page" are the slowest pages because they made a lot of query on DB (especially my page which has to query informations from all project the user is involved).
As you can see from #578 the issue was already addressed. Maybe due to the increased number of tickets and projects is slowing down again.
I'm going to close this support ticket. I have opened a Task to System engineers to check bottleneck and assign more resources if possible/feasible see #3984.
- Status changed from In Progress to Closed
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