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Support #3979

closed

Project's redmine loading time

Added by Panagiota Koltsida over 9 years ago. Updated over 9 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Category:
Application
Start date:
May 10, 2016
Due date:
% Done:

100%

Estimated time:
Infrastructure:
Production

Description

Most of the times it takes too long to load several pages when using the Redmine. Login, jumping to a project and sometimes opening a specific issue.

I'm attaching a video where you can see how long it takes.
I have tried with 2 different browsers: chrome and safari on macOS.

Actions #1

Updated by Panagiota Koltsida over 9 years ago

The video is available in the following link: http://goo.gl/qdJ4di

Actions #2

Updated by Luca Frosini over 9 years ago

  • Category set to Application
  • Status changed from New to In Progress
  • Assignee changed from _InfraScience Systems Engineer to Luca Frosini
  • % Done changed from 0 to 100

Hi Giota,

unfortunately projects home page and "My page" are the slowest pages because they made a lot of query on DB (especially my page which has to query informations from all project the user is involved).
As you can see from #578 the issue was already addressed. Maybe due to the increased number of tickets and projects is slowing down again.
I'm going to close this support ticket. I have opened a Task to System engineers to check bottleneck and assign more resources if possible/feasible see #3984.

Actions #3

Updated by Luca Frosini over 9 years ago

  • Status changed from In Progress to Closed
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