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Bug #20829

closed

error alert in grsf gateway

Added by Aureliano Gentile over 4 years ago. Updated over 4 years ago.

Status:
Closed
Priority:
Normal
Target version:
Start date:
Feb 25, 2021
Due date:
% Done:

100%

Estimated time:

Description

After last week d4science maintenance we are experiencing an error alert every time you load the GRSF vre page https://i-marine.d4science.org/web/grsf/data-catalogue , please see also attached screenshot.


Files

Screenshot from 2021-02-25 16-23-14.png (81.5 KB) Screenshot from 2021-02-25 16-23-14.png error alert grsf vre Aureliano Gentile, Feb 25, 2021 04:25 PM
Screenshot from 2021-02-25 20-57-52.png (80.4 KB) Screenshot from 2021-02-25 20-57-52.png error alert grsf vre Aureliano Gentile, Feb 25, 2021 08:59 PM
Actions #1

Updated by Massimiliano Assante over 4 years ago

  • Status changed from New to In Progress

Hi Aureliano,
I can't reproduce the error, it loads fine for me. @francesco.mangiacrapa@isti.cnr.it are your experiencing any issue with the GRSF Catalogue?

https://i-marine.d4science.org/web/grsf/data-catalogue

Aureliano what browser are you using?

Actions #2

Updated by Aureliano Gentile over 4 years ago

Both Chrome and Chromium, in both browsers I have that error.

Actions #3

Updated by Massimiliano Assante over 4 years ago

  • Assignee changed from Massimiliano Assante to Francesco Mangiacrapa
Actions #4

Updated by Francesco Mangiacrapa over 4 years ago

  • % Done changed from 0 to 50

Hi all,

I can't reproduce the issue, the Catalogue in the VRE plubic page loads fine for me.

I guess it could be a browser cache problem. Aureliano, kindly try by performing a hard-refresh of the page (you can see how at https://fabricdigital.co.nz/assets/How-to-hard-refresh-browser-infographic.jpg)

Let me know...

Actions #5

Updated by Aureliano Gentile over 4 years ago

Thanks and apologies for bothering. I was with Anton in the attempt of recording a few pages and we encountered this error which was found also last week. And I did clean the cache several times.
If it will happen again I notify you.

Actions #6

Updated by Aureliano Gentile over 4 years ago

It happened again! By clicking on this url (which was saved previously - this afternoon - on a word file) https://i-marine.d4science.org/web/grsf/data-catalogue?path=/dataset/f3849a07-7c11-3206-bf5c-06199b703675
See also attached screenshot.

Actions #7

Updated by Francesco Mangiacrapa over 4 years ago

  • Status changed from In Progress to Closed
  • % Done changed from 50 to 100

Last week we released a patch on the gateway and the error should not happen again. Please, re-open this ticket otherwise.

Actions #8

Updated by Aureliano Gentile over 4 years ago

so far i do not get any error, thanks. But now, I need to login again everyday (before this was not happening). It was behaving like gmail or outlook etc, now it seems you need to login at any new session of the browser.

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