Incident #1842
closed
Users Management / Redline / LDAP
Added by Leonardo Candela over 9 years ago.
Updated over 9 years ago.
Infrastructure:
Production
Description
There is something weird in the approach we have in place for interfacing the portals and LDAP.
In particular it happens that some users are in locked state.
E.g. it happen for a user invited to a VRE by using its email address.
- Assignee changed from Massimiliano Assante to Andrea Dell'Amico
if the one of yesterday it happened because of a username clash (again) I'm fixing the issue
- Status changed from New to In Progress
Massimiliano Assante wrote:
if the one of yesterday it happened because of a username clash (again) I'm fixing the issue
I think so, I don't see any other reason. The ldap sync documentation explicitly states that a user is put in locked state when has been deleted from the ldap service, or has been marked as deleted (this option only works when using a Microsoft AD service, it seems).
We have 23 locked users right now. Should we investigate all of them?
- % Done changed from 0 to 100
anello Correctly imported and assigned, the other locked users were really removed from LDAP
- Status changed from In Progress to Closed
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