Incident #1842
closed
Users Management / Redline / LDAP
100%
Description
There is something weird in the approach we have in place for interfacing the portals and LDAP.
In particular it happens that some users are in locked state.
E.g. it happen for a user invited to a VRE by using its email address.
Updated by Massimiliano Assante over 9 years ago
- Assignee changed from Massimiliano Assante to Andrea Dell'Amico
if the one of yesterday it happened because of a username clash (again) I'm fixing the issue
Updated by Massimiliano Assante over 9 years ago
- Status changed from New to In Progress
Updated by Andrea Dell'Amico over 9 years ago
Massimiliano Assante wrote:
if the one of yesterday it happened because of a username clash (again) I'm fixing the issue
I think so, I don't see any other reason. The ldap sync documentation explicitly states that a user is put in locked state when has been deleted from the ldap service, or has been marked as deleted (this option only works when using a Microsoft AD service, it seems).
We have 23 locked users right now. Should we investigate all of them?
Updated by Massimiliano Assante over 9 years ago
- % Done changed from 0 to 100
anello Correctly imported and assigned, the other locked users were really removed from LDAP
Updated by Massimiliano Assante over 9 years ago
- Status changed from In Progress to Closed
