Incident #13192
closed
VRE Modeler service on ParthenosVO not responding
Added by Massimiliano Assante over 6 years ago.
Updated over 6 years ago.
Category:
System Application
Infrastructure:
Production
Description
Can someone help? I think it may just need to be restarted. @lucio.lelii@isti.cnr.it since Roberto is not at work can you help?
- Assignee changed from Roberto Cirillo to _InfraScience Systems Engineer
No Andrea, is not that 3M service. Is the VRE Modeler service, which it is required when creating new VREs. The UI to the service is https://parthenos.d4science.org/group/parthenosvo/vre-manager
The VRE Modeler service is a legacy service, I usually ask @roberto.cirillo@isti.cnr.it to fix it, because it is very often not responding. A restart generally is enough.
Sorry, I got confused. I'll try to restart it.
- Assignee changed from _InfraScience Systems Engineer to Lucio Lelii
The correct host could be node44.p.d4science.research-infrastructures.eu, see #9092. @lucio.lelii@isti.cnr.it can you check and confirm?
- Status changed from New to Closed
- % Done changed from 0 to 100
Yes, that is the correct one. I have restarted it, now it appears on the infrastructure monitor.
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