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Task #12162

closed

Critical memory alert on GNs

Added by Fabio Sinibaldi almost 7 years ago. Updated over 6 years ago.

Status:
Closed
Priority:
Immediate
Assignee:
_InfraScience Systems Engineer
Category:
Other
Target version:
Start date:
Jul 12, 2018
Due date:
% Done:

100%

Estimated time:
Infrastructure:
Production

Description

Various instances of GeoNetwork report a critical Memory Usage. Please invesitgate and take action.
Reported problematic hosts at the moment :

geonetwork-aquacultureatlasgeneration.d4science.org
geonetwork-iotcss3.d4science.org

Actions #1

Updated by Roberto Cirillo almost 7 years ago

  • Status changed from New to Closed

Both the services have been restated. Now the situation is back to normal. I'm going to close this ticket.

Actions #2

Updated by Roberto Cirillo almost 7 years ago

  • % Done changed from 0 to 100
Actions #3

Updated by Roberto Cirillo almost 7 years ago

  • Status changed from Closed to In Progress

After 15 days we have again the same problem on geonetwork-iotcss3.d4science.org.
The load is very low now and no recent calls on the service except than nagios check.

I'm going to decrease the heap size limit from 4192m to 3584m and restart the service

Actions #4

Updated by Roberto Cirillo almost 7 years ago

  • Tracker changed from Incident to Task
  • Status changed from In Progress to Closed

geonetwork-iotcss3.d4science.org has been restarted with the new heap setting.

Actions #5

Updated by Roberto Cirillo over 6 years ago

  • Status changed from Closed to In Progress
  • % Done changed from 100 to 90

Now we have the same problem on geonetwork-aquacultureatlasgeneration.d4science.org.
I'm going to decrease the heap size as done on geonetwork-iotcss3.d4science.org

Actions #6

Updated by Roberto Cirillo over 6 years ago

  • Status changed from In Progress to Closed
  • % Done changed from 90 to 100

geonetwork-aquacultureatlasgeneration.d4science.org restarted with the new heap size.

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